[UNROOT] Return to Factory Stock - AT&T LG G3 - AT&T LG G3

UNROOT METHOD FOR AT&T LG G3
So you messed around with your G3 too much and broke something... or do you need to return it or send it in for service. In either case, you may need to un-root and restore the phone to factory settings.
Follow the instructions below to get your phone back to stock.
How to un-root the LG G3 on AT&T
1. Download all four files
Driver
LG Flash Tool
.DLL
.TOT
Mirror of above files - Thanks to clsA
***If anyone is interested in mirroring the above files... please do so and post the links and I will update the OP***
2. Install LG United mobile driver
3. Install LG FlashTool using instructions in zip folder
4. Unzip LG850AT-V10d.zip and LGD850_20140613_LGFLASHv160_DLL.zip in to a new folder
5. Turn of your phone
6. Using a USB 2.0 Port, plug one end in to PC
7. Hold the Volume Up key and plug USB cable in to phone - this will put your phone in to download mode.
8. Open Device manager and scroll down to Ports
9. Click on Ports and right click LGE Mobile USB Serial Port
10. Select properties - go to Port Settings Tab and click on Advanced
11. Change COM Port to COM41 - Click OK and Close device manager
12. Go to LG Flash tool and run as administrator
13. Select Manual Mode and browse to the folder you extracted the files to and select the .dll and .tot you downloaded
and unzipped in item 4 and place in corresponding box. dll in dll box and .tot in S/W box
14. Click OK
15. Click Yellow arrow to begin
16. When the Port 1 (COM41) box is ready, unplug USB cable from phone, wait 5 seconds and plug cable back in to phone.
17. The process will take up to 45 Min (Mine took 2594 sec)
18. When you see a large 3 on the screen - unplug phone, pull battery and reboot
At this point your phone is un-rooted and restored to factory settings.
19. Once you reboot - go to settings, backup and restore, and hit reset to perform a factory reset. (Optional)
20. Download root checker and run to confirm you no longer have root (Optional)​
Click to expand...
Click to collapse
To Confirm that you have no Rooted flag in the service menu, follow the instructions below
To check:
1. Go to dialer
2. enter 3845#*850#
3. Scroll to and click on LG RCT
4. click Display Results
Here you will see that it shows the device is rooted
Click to expand...
Click to collapse
WARNINGS & DISCLAIMERS
Proceed with caution and at your own risk - I am not responsible if your phone self destructs, gets bricked, or melts.
Please keep in mind that both these methods will yield ROOT only - as of know there is no way to unlock bootloader on AT&T
Rooting and any other modifications to your phone will void your warranty - do not root if you do not know what you are doing.
Rooted devices will not be able to receive OTA updates. You may have to unroot and restore stock in order to accept updates.​

FAQ:
Q. Will this reset my root counter in the hidden settings menu?
A. Based On my experience - YES - After restoring using this method the root counter showed NO ROOT and the Root Checker app from the market also showed Not Rooted.
Q. When I tried to follow the above method I get a "Can't change to download mode" error referencing "Error 00000064"
A. I experienced this several times when attempting to un-root using a USB 3.0 port. Connect the phone using a USB 2.0 port preferably connected directly to the computer - and make sure the phone is already in download mode. Occasional you may need to unplug the USB cable from your phone for a couple of seconds and reconnect to get the process started.

Reserved 2

Don't need it now and hopefully won't, but if I do this is where I'm headed. Thanks man.

Had to do this for a boot loop I induced trying to remove CarrierIQ. I was following the thread from the general section which has all this information but spread out through the thread. Very simple. Nice to have all the links to the ATT specific stuff so thanks for posting this thread. Would have saved me 40+ minutes of searching around.

I followed the guide but every time I am at Step 15, process fails with message "Can't change to download mode" 00000064. I am still able to get to download mode and do the steps again and again but it doesn't get past this same error message and fails.
I did a factory reset before running the flasher tool. After a couple of failed attempts, I enabled "usb debugging" thinking that might have to do something with the reset process. Still no go ...
Any suggestions? or solutions? Thanks.

Having this same issue. Driving me crazy >.<

enaybee said:
I followed the guide but every time I am at Step 15, process fails with message "Can't change to download mode" 00000064. I am still able to get to download mode and do the steps again and again but it doesn't get past this same error message and fails.
I did a factory reset before running the flasher tool. After a couple of failed attempts, I enabled "usb debugging" thinking that might have to do something with the reset process. Still no go ...
Any suggestions? or solutions? Thanks.
Click to expand...
Click to collapse
dbG33K said:
Having this same issue. Driving me crazy >.
Click to expand...
Click to collapse
I had the same problem when using a USB 3.0 port on Windows... Plug in to a USB 2.0 port and try again.

neverends said:
I had the same problem when using a USB 3.0 port on Windows... Plug in to a USB 2.0 port and try again.
Click to expand...
Click to collapse
USB 2.0 with OEM cable and Windows 8 machine. So no USB 3.0 here. I am trying to arrange a windows 7 machine. I read somewhere around here that LG drivers don't play well with Windows 8/8.1 so thought its worth a try.

enaybee said:
USB 2.0 with OEM cable and Windows 8 machine. So no USB 3.0 here. I am trying to arrange a windows 7 machine. I read somewhere around here that LG drivers don't play well with Windows 8/8.1 so thought its worth a try.
Click to expand...
Click to collapse
I installed with Windows 8.1 and the included software from OP. Try putting phone in dl mode... Unplug... Go through steps in LG Flash tool... When it says it's ready plug phone in
Sent from my LG-D850 using Tapatalk

neverends said:
I installed with Windows 8.1 and the included software from OP. Try putting phone in dl mode... Unplug... Go through steps in LG Flash tool... When it says it's ready plug phone in
Click to expand...
Click to collapse
Followed this sequence too. Still same. Can't change to download mode. This time around it didn't show "00000064". But hey thanks for suggestion. :good:

Finally I was able to get a computer running windows 7. I setup the machine with fresh download and installation of drivers and tools. Reset process went through without a hitch. It took 277 sec for the entire flash process to complete. I verified the root counter in LG RCT menu and its says "Not Rooted" now. All traces of root gone. Time to box it up and send it to the new owner

enaybee said:
Finally I was able to get a computer running windows 7. I setup the machine with fresh download and installation of drivers and tools. Reset process went through without a hitch. It took 277 sec for the entire flash process to complete. I verified the root counter in LG RCT menu and its says "Not Rooted" now. All traces of root gone. Time to box it up and send it to the new owner
Click to expand...
Click to collapse
were the steps correct?

neverends said:
were the steps correct?
Click to expand...
Click to collapse
Absolutely. Followed the steps in OP and got a nice looking G3 all reset to factory specs. Thanks.

Anyone have the files to do this on the Verizon version?
Sent from my VS985 4G using XDA Premium 4 mobile app

So this doesn't work with Windows 8/8.1 at all?

Enddo said:
So this doesn't work with Windows 8/8.1 at all?
Click to expand...
Click to collapse
I restored on Windows 8.1 on 2 different computers with no problems
Sent from my LG-D850 using Tapatalk

Question about drivers. I installed LG pc suite on my computer. Will the drivers that come with it work with this, it should I uninstall and reinstall the drivers from the op?

mrhaley30705 said:
Question about drivers. I installed LG pc suite on my computer. Will the drivers that come with it work with this, it should I uninstall and reinstall the drivers from the op?
Click to expand...
Click to collapse
Although it may, I recommend using the unified drivers.. Those have adb drivers built in.
Sent from my LG-D850 using Tapatalk

Understood.

Related

[LG Drivers] (Easy) for LGP999DW (G2X)

READ! This following tutorial will help you install ONLY the LG Drivers NOT the APX drivers needing for ClockWorkMOD..
So I was messing around with how to get the drivers working to my LG G2X.
Using this thread. [Drivers][APP] LG Mobile Support Tool / Nvidia NvFlash APX Driver for LGP999DW G2x
But I could not get it to work this way so I put in my info to the drivers and downloaded the drivers.
It gave me this file I installed it now drivers are working for me. I am now able to get into adb.
So this is a shortened process, therefore you now do NOT need to remove your battery, nor hold any buttons. Simply just install the .exe file (located below)
I don't know if it's 32bit compatible, as I am using a Windows 7 64bit. (Let me know)
Steps:
1. Download this FILE HERE (InstallScript Setup Launcher)
2. Run the .exe file.
3. After installation reboot computer (not necessary, but I did)
4. Plug in your LG G2X (make sure Mass storage only is uncheck)
There you go! Your drivers should be installed very easily without much hassle.
MLIGN said:
I don't know if it's 32bit compatible, as I am using a Windows 7 64bit. (Let me know)
Steps:
1. Download this FILE HERE
Click to expand...
Click to collapse
you say "you put in your info to the drivers and downloaded"???????
and i think you should specify a little more as to what people are downloading and installing on their pc's.
crazythunder said:
you say "you put in your info to the drivers and downloaded"???????
and i think you should specify a little more as to what people are downloading and installing on their pc's.
Click to expand...
Click to collapse
Yes sorry, I used the LGMobile Support Tool.
Went to the Customer Support Tab, Then clicked on (Application and Manual USB Driver.) Entered my S/N and phone type got this download for the G2x Drivers. I just shortened the process and just uploaded the "Driver Installation Tool"
with all due respect, this is old news.
crazythunder said:
with all due respect, this is old news.
Click to expand...
Click to collapse
I'm sorry. I just thought I'd share a simple step process of installing drivers. From the others I have read require you to remove your battery, hold vol up and down, and plug in USB cable. This you just simply install and plug in phone.
MLIGN said:
I'm sorry. I just thought I'd share a simple step process of installing drivers. From the others I have read require you to remove your battery, hold vol up and down, and plug in USB cable. This you just simply install and plug in phone.
Click to expand...
Click to collapse
In order to activate NVFlash support for flashing the recovery partition of the G2x, NVIDIA APX driver has to be installed during NVFlash mode (battery out, Vol up + Vol down. If you can get those drivers to work without doing all that, you da man. Until then, this thread is just another way to install LG's drivers for ADB, SD mounting, etc.
BTW, loved your Hero ROM for the G1
MLIGN said:
I'm sorry. I just thought I'd share a simple step process of installing drivers. From the others I have read require you to remove your battery, hold vol up and down, and plug in USB cable. This you just simply install and plug in phone.
Click to expand...
Click to collapse
the vol.up\down is to enter the nvidia recovery. the lg drivers are for your pc to see\recognize your phone and it's sdcard. and i think you need them to charge through usb. but i think that's been debunked.
Alil off topic but... MLING are you planing on doing any work for the G2x?... loved your work for the G1/MT3G..
Sent from my G2x *****es!!! :-D
Is this assuming you have not installed any drivers at all? And also assuming you had not connected your phone to the computer via usb?
wIIse said:
Is this assuming you have not installed any drivers at all? And also assuming you had not connected your phone to the computer via usb?
Click to expand...
Click to collapse
correct. but even if windows installed drivers when you plugged in, you should still do this to get the latest drivers.
r4d14n7 said:
In order to activate NVFlash support for flashing the recovery partition of the G2x, NVIDIA APX driver has to be installed during NVFlash mode (battery out, Vol up + Vol down. If you can get those drivers to work without doing all that, you da man. Until then, this thread is just another way to install LG's drivers for ADB, SD mounting, etc.
Click to expand...
Click to collapse
I got mines to install with the battery in.
Sent from my LG-P999 using XDA Premium App
yglup said:
I got mines to install with the battery in.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
You got the APX driver to install correctly (without having to put your phone in low level flashing mode), and tested nvflash? As well have never installed the APX driver before using the 3 button method?
Please let me know your detailed steps and testing and I will append my post for the oneclick app.
quick question... I went to my phone settings and can't see an option to uncheck mass storage... can somebody shade some light?
thanks
Well, something it is not working here...
installed your link on my pc... rebooted... then plugged my phone to pc then on my phone I pressed the *turn on storage* thing and BOOM! blue screen of death on my PC...
I had posted on the general section about my problem and I bought a new sdcard thinking the problem was my old card and it seems it is not!
Who's willing to help me out?
wIIse said:
quick question... I went to my phone settings and can't see an option to uncheck mass storage... can somebody shade some light?
thanks
Click to expand...
Click to collapse
It's located in the Settings/SD card & phone storage
wIIse said:
Well, something it is not working here...
installed your link on my pc... rebooted... then plugged my phone to pc then on my phone I pressed the *turn on storage* thing and BOOM! blue screen of death on my PC...
I had posted on the general section about my problem and I bought a new sdcard thinking the problem was my old card and it seems it is not!
Who's willing to help me out?
Click to expand...
Click to collapse
running CM7?
@TGA_Gunnman yes I was running CM7.... but I used my dropbox account and downloaded eagleblood's ROM since I could not mount my sdcard....
My phone is charging, I will update tomorrow to let you know if my sdcard is now being recognized!
You know what's funny? Since my last problem with the drivers/uninstalling I now do not see the nvidia driver under device manager? I think I had erased nvflash option on my pc??? *I used your one click method when I first installed drivers and nvflash* and yes I am able to vol down + power to enter recovery on my phone.
Well, good news after reverting to eagles' rom I am successfully able to mount both my sdcard and external sdcard!!!
I hope once I change back to CM7 I am able to do so as perfect as in the eagles' rom.
BAD NEWS! and cyanogenmod you probably need to take a look at this.. I went back to cm7 and now my drivers are all messed up again or whatever it is I am not able to mount SDcard to PC once again!

G2x rooting not

i just got a g2x and i have tried rooting it which has 2.3.3 software and it is not working
tried all the ways ive read on here
is there a NEW way to do this that is more easy and simple ?
If you have clockworkmod installed, you can flash a rooted version of the official Gingerbread update.
I don't believe there's an easy way to root stock OTA using one-click root tools or anything like that.
Check the Dev page for "rooted OTA" or something similar.
Try searching and reading a bit bro, here u go. Flash recovery through nvflash then you can flash any rom.
http://tinyurl.com/3e4nmzp
X
Did this really require another thread? Check the Development Section.
dont know if you guy read this BUT I have tried the above mention links and tools and IT DID NOT WORK
bucknaked said:
dont know if you guy read this BUT I have tried the above mention links and tools and IT DID NOT WORK
Click to expand...
Click to collapse
Have you successfully flashed clockworkmod recovery to your phone? You'll know you've flashed it correctly if with your phone off you can boot into recovery by holding Volume Down + Power.
G2X CM7
IF i do that the phone resets
bucknaked said:
IF i do that the phone resets
Click to expand...
Click to collapse
Ok that means you still have stock recovery. For now the only way to have a rooted gingerbread installation on this phone is to flash a pre-rooted version. To do that you need a custom recovery. If you wish to have rooted gingerbread on your G2X then getting clockworkmod recovery properly flashed to your phone is where you have to start. Follow the instructions in OP of this thread and you'll be ready to flash roms:
http://forum.xda-developers.com/showthread.php?t=1056847
G2X CM7
guess ill wait for something easier,i tried those steps already and it keeps saying no usb device detected
Did you install the device drivers??? Did you restart after installing them?
yes i did,when they get it where one click can install EVERYTHING i'LL try it again
this has given me headaches the last few days
bucknaked said:
yes i did,when they get it where one click can install EVERYTHING i'LL try it again
this has given me headaches the last few days
Click to expand...
Click to collapse
Which "one click" did you try? There is Superoneclick which is a rooting tool, and currently doesn't work for gingerbread on the G2X. There is also the one-click nvflash tool, which installs clockworkmod recovery on your phone. The nvflash tool is the one you need. Did you use that one?
G2X CM7
yes but maybe i did it wrong...i uniinstalled everything from my computer,so now im will try it again when i find all the right links
this is ridiculous!!!! tried it again with no luck
this is the hardest way to root a phone ive seen yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i cant even extract the cwr or i can but nothing happens except it shows file that cant be opened
please find a easier way to root the 2.3.3 software!!!!!!!
bucknaked said:
this is ridiculous!!!! tried it again with no luck
this is the hardest way to root a phone ive seen yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i cant even extract the cwr or i can but nothing happens except it shows file that cant be opened
please find a easier way to root the 2.3.3 software!!!!!!!
Click to expand...
Click to collapse
Even if you could root your 2.3.3 rom, you'd still need to nvflash cwm recovery. It's really a very easy process. Once you have the drivers installed, it takes less than a minute to flash recovery. I'm not sure where you're getting stuck.
G2X CM7
From the thread I linked to above, you downloaded the file called One-Click-G2x-recovery-flasher-06-16.far correct? You need to Winrar to extract it. Once you extract it then you just follow the directions in the OP of that thread I linked to. I'm not sure how to make it any clearer. Every step is listed very plainly in that tutorial.
G2X CM7
still saying usb device not found
this is after clicking on nvflash...a green box pops up and says this
bucknaked said:
still saying usb device not found
this is after clicking on nvflash...a green box pops up and says this
Click to expand...
Click to collapse
You're so close! Don't give up! My guess is its one of 4 problems:
-- APX driver is not properly installed. This is what I would check first.
This is copied from the guide I linked to earlier:
"Unlike a lot of Android phones out there the Nvidia Tegra2 chipset require additional drivers in Windows to support low level flashing.
Install APX Windows driver from APX folder.
(Windows x86 and x64 O/S Drivers): ****If you are running VmWare kill it.****
1. Remove the battery.
2. Plug in your USB cable to your PC.
3. Hold Volume Up and Volume Down at the same time keeping them held down.
4. Plug in the USB cable to your phone. (Keep the buttons held until Windows detects a new APX device.)
5. Open Device Manager in Windows and you should see "APX Device" listed with an error icon.
6. Right click on the APX device.
7. Select 'Update driver software'.
8. Select 'Browse my computer...'.
9. Select 'Let me pick...'.
10. Select 'Have disk'.
11. Browse to directory you extracted the *driver* software to: One-Click-G2x-recovery-flasher-06-16\APX.
12. Accept any warnings, including the big red alert (you may need to disable UAC).
13. Now in Device Manager under 'USB Controllers' you should have an 'NVIDIA USB Boot-recovery driver for mobile devices'.
14. If not, uninstall the driver, reboot, rinse and repeat."
-- Bad USB cable.
-- Bad USB port.
-- You're not following the directions exactly as they're written in the tutorial.
G2X CM7

Need help installing gb baseband

Ok im on lg thrill,I have all my drivers install,I have the lg,omap,etc installed.I hold the volume button up and plug up the phone,but it does not show the "detected new hardware,I also try the volume up plus power button and still no work,i am on windows xp,Ive been trying to do this for the last couple of days,what am i doing wrong???????
Make sure to double check that you did everything and installed everything as stated in the instruction thread. Run flashtool as admin. If still doesnt work, and this is only way it worked for me, do the power volume up but remove the battery. Thats how i was able to install the baseband after 2 days of trying.
Sent from my LG-P920 using XDA App
Have you removed the sim/micro sd/batery then do it. This is where i got stuck lol soon as i removed them all i just held the power n volume button for like 10 seconds i didnt release them till my pc noticed it
Sent from my LG-P920 using xda premium
so do i install the baseband first or the rom
ssfirme said:
so do i install the baseband first or the rom
Click to expand...
Click to collapse
doesn't matter...
I give up i tried every freaking way and cant get the baseband on this junk
ssfirme said:
I give up i tried every freaking way and cant get the baseband on this junk
Click to expand...
Click to collapse
i just want to share what i did to flash GB baseband.
1. i uninstall everything that smell LG from my computer (pc suite, divx, LG smart world, LG flashtool)
2. install step by step everything from the beginning (except LG pc suite that come from the phone), then i install pc suite (2 file) that come from the tutorial page.
3. follow instructon from the tutorial page.
4. my computer didn't detect omap but LG modem, and when it needs the driver, i take it to omap driver that's been installed before.
5. change port and follow the tutorial.
6. when connecting to computer, first time to make it "ready"
7. second time connecting, i took out batterey first before connecting back to finish the flashing.
8. flashing and stop at 22% (GB "leaked" baseband), restart phone,..and the signal bar finally there.
PS : im using Win XP sp2,..sorry for my bad english
danielkaboom said:
i just want to share what i did to flash GB baseband.
1. i uninstall everything that smell LG from my computer (pc suite, divx, LG smart world, LG flashtool)
2. install step by step everything from the beginning (except LG pc suite that come from the phone), then i install pc suite (2 file) that come from the tutorial page.
3. follow instructon from the tutorial page.
4. my computer didn't detect omap but LG modem, and when it needs the driver, i take it to omap driver that's been installed before.
5. change port and follow the tutorial.
6. when connecting to computer, first time to make it "ready"
7. second time connecting, i took out batterey first before connecting back to finish the flashing.
8. flashing and stop at 22% (GB "leaked" baseband), restart phone,..and the signal bar finally there.
PS : im using Win XP sp2,..sorry for my bad english
Click to expand...
Click to collapse
1. Do i uninstall the lg drivers also?
2. Do you mean the lg flash tool?
i did exactly the same as ssfirme , i found the original instuctions didnt work for me, i think for me the bit that made it work was removing the bettery before connecting it to the computer for a second time as this step isnt in the original instructions

Bricked lg g stylo metroPCS NEED HELP

I need help with my lg g stylo. I was using one click root Kingo root and when it was 66% done it was rebooting my phone into firmware download and my computer running Windows 10 froze to where I had to hard reset it, and my phone froze on firmware update. Now my phone is stuck in a bootloop on the LG life's good screen, I've tried hard resetting it ( with the volume down and power button combo) the Android guy pops up for one millisecond and disappears going back to the LG screen not doing anything the only other the only other thing I can do is go into downloading mode( while connected to a computer hold the volume button up) but when I do that my computer does not recognize my phone saying code 10 device cannot start up I have called LG they refused to help me get into recovery mode I have called Google Android support they don't know how to help I have also called windows trying to see if it was my computer's fault and they decided it wasn't I am kind of out of options I'm hoping someone knows how to help me I'll appreciate any help I can get thank you.
You need to download a MetroPCS KDZ and use rhe LG Flash Tool to flash the KDZ and bring your phone back to life.
I've tried that already I keep getting a Windows error code 10 device cannot power on I contacted windows and they said that is not my computer that is my device I have reinstalled my driver's serval times
Blairmathew071213 said:
I've tried that already I keep getting a Windows error code 10 device cannot power on I contacted windows and they said that is not my computer that is my device I have reinstalled my driver's serval times
Click to expand...
Click to collapse
To get into download mode you need make sure phone is 100% powered off then hold the volume up button and then plug in the usb cable. Dont release the power up button until the phone is fully in download mode not just the first screen. Also search for your phones adb drivers and install them to your pc not just the usb drivers. Make sure to uninstall any existing drivers first.
Thediesel1972 said:
To get into download mode you need make sure phone is 100% powered off then hold the volume up button and then plug in the usb cable. Dont release the power up button until the phone is fully in download mode not just the first screen. Also search for your phones adb drivers and install them to your pc not just the usb drivers. Make sure to uninstall any existing drivers first.
Click to expand...
Click to collapse
ok thank you i havent installed adb drivers yet ill let you know what happens
Blairmathew071213 said:
ok thank you i havent installed adb drivers yet ill let you know what happens
Click to expand...
Click to collapse
still not connecting to my pc uninstalled my usb drivers and reinstalled them and the adb drivers for my device my pc says " this device cannot start (code: 10)"
Blairmathew071213 said:
still not connecting to my pc uninstalled my usb drivers and reinstalled them and the adb drivers for my device my pc says " this device cannot start (code: 10)"
Click to expand...
Click to collapse
Did you try another pc with the adb drivers installed to see if you get the same error? If it connects on a different pc try this on the problem pc.
Open task manager
Click on the Hardware tab
Click the Device Manager button.
Expand Universal Serial Bus controllers section.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and allow the computer to reinstall the USB controllers.
Plug in the your phone in download mode and test to to see if the issue is resolved.
You can also download Ccleaner and fix any registry errors for free. I've used it for years and it works really well.
Still no joy. Try a system restore on your pc sounds like the device management could be screwed up.
All kinds of funky sh*t can happens when a pc crashes. You said you have windows 10 as a last resort you can do a system refresh which reinstalls the os but keeps your files.
Thediesel1972 said:
Try a system restore on your pc sounds like the device management is screwed up. Also you can download Ccleaner and fix any registry errors for free. I've used it for years and it works really well. All kinds of funky sh*t can happen when a pc crashes. You said you have windows 10 as a last resort you can do a system refresh which reinstalls the os but keeps your files. Id try ccleaner first.
Did you try another pc to see if you get the same error?
Click to expand...
Click to collapse
yes ive plugged it into a pc running win 7 and i already did a pc reset i did the option to clean everything im thinking about formatting my hard drive and do a clean install of windows ill look into the ccleaner and see if that helps ill let you know what happens thank you
Blairmathew071213 said:
yes ive plugged it into a pc running win 7 and i already did a pc reset i did the option to clean everything im thinking about formatting my hard drive and do a clean install of windows ill look into the ccleaner and see if that helps ill let you know what happens thank you
Click to expand...
Click to collapse
Did you check my edited post?
Thediesel1972 said:
Did you check my edited post?
Click to expand...
Click to collapse
yes i did and still nothing but i think i found a way through android studio
Android SDK manager cannot find my device either I tried looking it up to my port and USB locator
Everything you need can be found here in the LG G Stylo forums and if it's not here a google search will help.
You need...
MetroPCS 5.1.1 KDZ
LG drivers
LG Flash Tool
Download the KDZ. Install the LG drivers while you wait for the 1.2GB KDZ to be downloaded. Download the LG Flash Tool and when the KDZ has completed downloading run it as an administrator. Settings in Flash Tool should be fine. Point to the KDZ and begin the flash. Normal or CSE. Normal does not wipe data, CSE wipes all user data. You'll be prompted with something about your internet connection. Do not close this, the tool should be flashing the KDZ. Wait for the phone to be rebooted after flashing. Profit.
Mattix724 said:
Everything you need can be found here in the LG G Stylo forums and if it's not here a google search will help.
You need...
MetroPCS 5.1.1 KDZ
LG drivers
LG Flash Tool
Download the KDZ. Install the LG drivers while you wait for the 1.2GB KDZ to be downloaded. Download the LG Flash Tool and when the KDZ has completed downloading run it as an administrator. Settings in Flash Tool should be fine. Point to the KDZ and begin the flash. Normal or CSE. Normal does not wipe data, CSE wipes all user data. You'll be prompted with something about your internet connection. Do not close this, the tool should be flashing the KDZ. Wait for the phone to be rebooted after flashing. Profit.
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Click to collapse
Thats not his problem its his pc read the prior posts
I had the same problem once the device connected as download mode.
The kdz tool doesn't detected and crashed all the times. But miracle happens I kept playing(open&close)the kdz tool app. Somehow it detected and flash the kdz.
Android Studio was a bust still unable to find my device even with the code to direct information to the only USB device connected
Shimster said:
I had the same problem once the device connected as download mode.
The kdz tool doesn't detected and crashed all the times. But miracle happens I kept playing(open&close)the kdz tool app. Somehow it detected and flash the kdz.
Click to expand...
Click to collapse
I'll try that and see if it works thank you
Did you ever try a different pc and if so was it detected by windows
Thediesel1972 said:
Did you ever try a different pc and if so was it detected by windows
Click to expand...
Click to collapse
Yes I've tried and computer running windows 7. Adb cannot find my device.
Blairmathew071213 said:
Yes I've tried and computer running windows 7. Adb cannot find my device.
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Click to collapse
I was under the impression that the phone was entering dl mode but just not getting recognized by the pc. Either or you should bring it to a corporate store and tell them it boot looped while updating and play dumb. They should replace it since its under warranty. Or call lg and do it that way although its about a ten day wait.
Thediesel1972 said:
I was under the impression that the phone was entering dl mode but just not getting recognized by the pc. Either or you should bring it to a corporate store and tell them it boot looped while updating and play dumb. They should replace it since its under warranty. Or call lg and do it that way although its about a ten day wait.
Click to expand...
Click to collapse
My phone does enter download mode just can't do anything from there. ADB can't find device. I even found the port I'm in and tried to force into recovery but still no device connected.

[ROM][GUIDE] LG Optimus Zone 3 (LG VS425PP) Stock 5.1.1 Firmware & Restoration

LG OPTIMUS ZONE 3 - UNBRICKING GUIDE AND 5.1.1 FACTORY FIRMWARE
This guide has two main objectives: (1) for those with a bricked device who want to restore to the latest factory firmware image; and (2) those who need .kdz Stock 5.1.1 Factory Firmware files.
1. UNBRICKING THE LGVS425PP:
The Verizon LGVS425PP comes, pre-installed on the device, a Windows compatible LG Software Upgrade and Repair utility. When connected via micro USB cable, your device will connect to your PC as an installer and, if you look in your PC directory, you will see an installation directory for the Verizon LG utility. Inside that directory is an .exe file that will install the upgrade/repair utility on your PC. When launched, the utility will auto detect your device, determine if a firmware update is available, and give you an option to repair your device. The repair option will backup your existing userdata (depending on the level of damage to the firmware), download the most recent firmware build for your device, and flash your device to complete stock condition.
Of course, there are those who bricked their devices before being able to install the Verizon LG Upgrade/Repair utility on their PCs. And this utility appears difficult to locate for download on the internet. So, below is a download link for the utility:
DOWNLOAD LINK
https://drive.google.com/drive/folders/0B1Sfod4HWfk2elpGQ3JEbzF4Q0E?usp=sharing
The Verizon LG utility should install the correct USB mobile drivers on your PC. But just in case any driver issues arise, download and install the following LG United Mobile Driver package:
DOWNLOAD LINK
https://drive.google.com/file/d/0B1Sfod4HWfk2RHY2c29mTWg1Rkk/view?usp=sharing
Once the utility is launched, make sure your PC is connected to the internet, put your device in download mode by holding +Volume while connecting your micro USB cable for your PC connection. The utility will then detect your device. Select the REPAIR option and follow the on-screen instructions.
2. STOCK 5.1.1 FACTORY FIRMWARE
The following link is for four software versions of stock 5.1.1 Factory Firmware .kdz files for the Optimus Zone 3: VS425PP2, VS425PP4, VS425PP7 & VS425PP8. Also in the link is the LG United Mobile Driver, the LG-UP flashing tool, and the LG-UP .DLL for the VS425PP. Use these tools at your own risk. I am not responsible for bricked or inoperable devices. I want to thank each and every member in this thread who has tested and reported their findings and issues. That narrows it down greatly. And thanks guys for your patience.
As to rooting the Zone 3, several recent advancements have been achieved and full root access is now possible. Thanks to @Astr4y4L, a comprehensive root package is available for download. http://astrayalslanding.dynu.net:88/Android_Development/ Click on this link and scroll down the the bottom and click the projects link. His package includes precise instructions and alI the files you will need to root this phone. I am currently drafting a concise tutorial for downgrading this phone. Instructions for downgrading can be found within this thread, albeit somewhat scattered. I will update the OP accordingly as further progress is made. Guys, please be sure to thank @Astr4y4L for his unceasing hard work and development on this device. If you like his work and benefit from it, donations are always nice, even if just a couple bucks.
DOWNLOAD LINK
https://drive.google.com/drive/folders/0B1Sfod4HWfk2MUwxNk1oeXJCZEE?usp=sharing
I was attempting to test this on a phone i purchased just yesterday. The about phone section identifies this phone as a vs425pp but under the battery it's identified as a VS425LPP.
The drivers install successfully. The LGUP and LGUP .dll install fine. But when i start LGUP i get an error saying that it can't load the model. looks like i can't attach a picture probably because i'm new but i do have screencaps. I've tried it on my laptop where i do most of my android stuff and on my desktop, same problem on both. According to the LG Mobile Support Tool this one has VS245PP5 installed.
LGUP will start without the phone connected telling me there is no compatible handset attached and then show me a com window. But when i connect the phone it throws the same error and exits.
I must be the biggest idiot, because I cannot figure out how to get into download mode - I power off the device, then while holding the power and volume up key I plug in the usb cord from the Computer. I get the buzzing on the phone, the Verizon logo comes up, and i'm on the home screen. What am I doing wrong?
---------- Post added at 12:55 AM ---------- Previous post was at 12:51 AM ----------
never mind, I got it - it's the volume down and power, not volume up -
---------- Post added at 01:00 AM ---------- Previous post was at 12:55 AM ----------
ok, apparently, that's the restore function, not the download mode - I can't seem to figure out the combo of buttons for the download mode - as above, I go volume up and power then when it vibrates I plug it in?? any suggestions??
wperdigon said:
I must be the biggest idiot, because I cannot figure out how to get into download mode - I power off the device, then while holding the power and volume up key I plug in the usb cord from the Computer. I get the buzzing on the phone, the Verizon logo comes up, and i'm on the home screen. What am I doing wrong?
---------- Post added at 12:55 AM ---------- Previous post was at 12:51 AM ----------
never mind, I got it - it's the volume down and power, not volume up -
---------- Post added at 01:00 AM ---------- Previous post was at 12:55 AM ----------
ok, apparently, that's the restore function, not the download mode - I can't seem to figure out the combo of buttons for the download mode - as above, I go volume up and power then when it vibrates I plug it in?? any suggestions??
Click to expand...
Click to collapse
I just hold volume up and keep it help while connecting the micro USB
Metalchic said:
I was attempting to test this on a phone i purchased just yesterday. The about phone section identifies this phone as a vs425pp but under the battery it's identified as a VS425LPP.
The drivers install successfully. The LGUP and LGUP .dll install fine. But when i start LGUP i get an error saying that it can't load the model. looks like i can't attach a picture probably because i'm new but i do have screencaps. I've tried it on my laptop where i do most of my android stuff and on my desktop, same problem on both. According to the LG Mobile Support Tool this one has VS245PP5 installed.
LGUP will start without the phone connected telling me there is no compatible handset attached and then show me a com window. But when i connect the phone it throws the same error and exits.
Click to expand...
Click to collapse
With your device connected go to Device Manager. Look under Portable Devices, Ports and Com's, etc and look for LGE notations of your device. If you see a yellow question mark by any of the LGE notations, your issue is drivers.
MotoJunkie01 said:
With your device connected go to Device Manager. Look under Portable Devices, Ports and Com's, etc and look for LGE notations of your device. If you see a yellow question mark by any of the LGE notations, your issue is drivers.
Click to expand...
Click to collapse
i have a
Modems > LGE Mobile for VZW USB Modem - Operational
Ports (COM & LPT )> LGE Mobile for VZW USB Serial Port (COM4) - Operational
Portable Devices > LGE Android MTP Device - Code 10 device cannot start
I initially had the 4.1.1 drivers installed from the LG Mobile Support Tool. After uninstalling those and installing the 4.0.4 version from this thread i still have Code 10 error on LGE Android MTP Device.
Metalchic said:
i have a
Modems > LGE Mobile for VZW USB Modem - Operational
Ports (COM & LPT )> LGE Mobile for VZW USB Serial Port (COM4) - Operational
Portable Devices > LGE Android MTP Device - Code 10 device cannot start
I initially had the 4.1.1 drivers installed from the LG Mobile Support Tool. After uninstalling those and installing the 4.0.4 version from this thread i still have Code 10 error on LGE Android MTP Device.
Click to expand...
Click to collapse
Ok I have seen that MTP Device error before. It is not uncommon. Search the forums for a driver resolution. Off top of my head I cannot recall, but I do know there are threads on it.
MotoJunkie01 said:
Ok I have seen that MTP Device error before. It is not uncommon. Search the forums for a driver resolution. Off top of my head I cannot recall, but I do know there are threads on it.
Click to expand...
Click to collapse
The initial solution was to reinstall the drivers, did not work.
Second solution discovered in reference to samsung devices was to delete a registry key called UpperFilters from the WPD section. Did not work.
The third solution i've found involves downloading the Android SDK and installing it.
This last one seems sort of like a nuclear option. But i'm running out of ideas. the MTP and PTP transfer modes install and start correctly when the device is booted normally but when booted into download mode it just goes code 10. I'm working on the third option now but it will take a while to download.
Metalchic said:
The initial solution was to reinstall the drivers, did not work.
Second solution discovered in reference to samsung devices was to delete a registry key called UpperFilters from the WPD section. Did not work.
The third solution i've found involves downloading the Android SDK and installing it.
This last one seems sort of like a nuclear option. But i'm running out of ideas. the MTP and PTP transfer modes install and start correctly when the device is booted normally but when booted into download mode it just goes code 10. I'm working on the third option now but it will take a while to download.
Click to expand...
Click to collapse
Yes that SDK is a bulk of a download and installation. But may be your fix. Very odd I agree
MotoJunkie01 said:
Yes that SDK is a bulk of a download and installation. But may be your fix. Very odd I agree
Click to expand...
Click to collapse
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Edit: looks like i'm going to have to give up trying to fix the code 10 error because NONE of the information from google is relevant to this. All the information is for the phone being started normally and being unable to access the MTP file transfer through normal working operation. None of it relates to this "download mode" that LG has implemented. I wish this were easy like my Galaxy Nexus was back in the day.
Metalchic said:
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Click to expand...
Click to collapse
OK. Let me know..
Metalchic said:
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Edit: looks like i'm going to have to give up trying to fix the code 10 error because NONE of the information from google is relevant to this. All the information is for the phone being started normally and being unable to access the MTP file transfer through normal working operation. None of it relates to this "download mode" that LG has implemented. I wish this were easy like my Galaxy Nexus was back in the day.
Click to expand...
Click to collapse
Yeah tell me about it. The good ol' Nexus days were much simpler. I'm like you....I think its a Red Herring of some sort you are dealing with. Something so obvious and so simple that it is hiding behind a thin wall.
I'm searching right now trying to help too.
Hi MotoJunkie01,
I appreciate you putting together this guide but I have to say that I no further along than everyone else here. Similar to Metalchic I received the "can't load model" error from LGUP. Googling around i found that I was missing the LGUP_common.dll file. Found that and LGUP opened fine and found my device. Tried to flash VS425PP2 kdz got to about 9% and received "Secure device, But Unsecure image" error. And that's as far as i got.
As far as the LG Android MTP driver goes i also receive the code 10 cannot start error but only when the phone is in download mode. Otherwise the driver loads fine when the phone is "booted". I dont know jack about rooting phones and have never done it before. I had this one lying around and thought I'd try it. Hopefully all this helps to narrow down the issue.
roscoemctavish said:
Hi MotoJunkie01,
I appreciate you putting together this guide but I have to say that I no further along than everyone else here. Similar to Metalchic I received the "can't load model" error from LGUP. Googling around i found that I was missing the LGUP_common.dll file. Found that and LGUP opened fine and found my device. Tried to flash VS425PP2 kdz got to about 9% and received "Secure device, But Unsecure image" error. And that's as far as i got.
As far as the LG Android MTP driver goes i also receive the code 10 cannot start error but only when the phone is in download mode. Otherwise the driver loads fine when the phone is "booted". I dont know jack about rooting phones and have never done it before. I had this one lying around and thought I'd try it. Hopefully all this helps to narrow down the issue.
Click to expand...
Click to collapse
Thanks for pointing out the common .dll file. I will edit that in my thread for download. I am not sure on the MTP error. I have two of these Zone 3s lying around and neither gives any type of error on MTP. Almost certainly sounds like a driver related issue though. Im going to uninstall drivers and everything on my end, do factory resets, and reinstall everything and walk back through the process from scratch. See if I can pinpoint the issue.
MotoJunkie01 said:
Thanks for pointing out the common .dll file. I will edit that in my thread for download. I am not sure on the MTP error. I have two of these Zone 3s lying around and neither gives any type of error on MTP. Almost certainly sounds like a driver related issue though. Im going to uninstall drivers and everything on my end, do factory resets, and reinstall everything and walk back through the process from scratch. See if I can pinpoint the issue.
Click to expand...
Click to collapse
like roscoemctavish i was able to grab the LGUP_common.dll file and put it into ..\LG Electronics\LGUP\model\common and then LGUP started detecting my phone. It only takes the kdz file type under the Upgrade selection. But like roscoemctavish i ran into the 'unsecured image secured device' error. Still code 10 on the MTP driver but i don't think it's related to this. Maybe though.
Metalchic said:
like roscoemctavish i was able to grab the LGUP_common.dll file and put it into ..\LG Electronics\LGUP\model\common and then LGUP started detecting my phone. It only takes the kdz file type under the Upgrade selection. But like roscoemctavish i ran into the 'unsecured image secured device' error. Still code 10 on the MTP driver but i don't think it's related to this. Maybe though.
Click to expand...
Click to collapse
So in your instance, did the .kdz file flash for you with no issue or did it stop at some point?
MotoJunkie01 said:
So in your instance, did the .kdz file flash for you with no issue or did it stop at some point?
Click to expand...
Click to collapse
stopped at 9% with the "Secure device, But Unsecure image" error the other guy was having.
Metalchic said:
stopped at 9% with the "Secure device, But Unsecure image" error the other guy was having.
Click to expand...
Click to collapse
OK. So both you guys having the stop at 9% please try this. Rename the VS425PP2 file to the filename VS425PP6. Then flash the .kdz.
For now I'm editing the thread down to unbricking via the Verizon LG utility and I'll give links to the .kdz files. It's back to the drawing board guys. I'm very sorry. Please know that I am working hard on it.
MotoJunkie01 said:
For now I'm editing the thread down to unbricking via the Verizon LG utility and I'll give links to the .kdz files. It's back to the drawing board guys. I'm very sorry. Please know that I am working hard on it.
Click to expand...
Click to collapse
No worries man and I appreciate just having this as a potential option. If it matters I have tried to root my phone with Kingoroot. Of course it fails but the software status has changed to "modified". Current software version is VS425PP5.
I did try changing the filename "VS425PP2_02_ARB00.kdz" to "VS425PP6.kdz" and flashing with the same result (Stops at 9% with unsecure image error). There is a log file in the "\LGUP\model\common\LOG" folder which when opened in notepad produces unreadable text. Let me know if I can provide anything else.
Thanks!

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