I need help with my lg g stylo. I was using one click root Kingo root and when it was 66% done it was rebooting my phone into firmware download and my computer running Windows 10 froze to where I had to hard reset it, and my phone froze on firmware update. Now my phone is stuck in a bootloop on the LG life's good screen, I've tried hard resetting it ( with the volume down and power button combo) the Android guy pops up for one millisecond and disappears going back to the LG screen not doing anything the only other the only other thing I can do is go into downloading mode( while connected to a computer hold the volume button up) but when I do that my computer does not recognize my phone saying code 10 device cannot start up I have called LG they refused to help me get into recovery mode I have called Google Android support they don't know how to help I have also called windows trying to see if it was my computer's fault and they decided it wasn't I am kind of out of options I'm hoping someone knows how to help me I'll appreciate any help I can get thank you.
You need to download a MetroPCS KDZ and use rhe LG Flash Tool to flash the KDZ and bring your phone back to life.
I've tried that already I keep getting a Windows error code 10 device cannot power on I contacted windows and they said that is not my computer that is my device I have reinstalled my driver's serval times
Blairmathew071213 said:
I've tried that already I keep getting a Windows error code 10 device cannot power on I contacted windows and they said that is not my computer that is my device I have reinstalled my driver's serval times
Click to expand...
Click to collapse
To get into download mode you need make sure phone is 100% powered off then hold the volume up button and then plug in the usb cable. Dont release the power up button until the phone is fully in download mode not just the first screen. Also search for your phones adb drivers and install them to your pc not just the usb drivers. Make sure to uninstall any existing drivers first.
Thediesel1972 said:
To get into download mode you need make sure phone is 100% powered off then hold the volume up button and then plug in the usb cable. Dont release the power up button until the phone is fully in download mode not just the first screen. Also search for your phones adb drivers and install them to your pc not just the usb drivers. Make sure to uninstall any existing drivers first.
Click to expand...
Click to collapse
ok thank you i havent installed adb drivers yet ill let you know what happens
Blairmathew071213 said:
ok thank you i havent installed adb drivers yet ill let you know what happens
Click to expand...
Click to collapse
still not connecting to my pc uninstalled my usb drivers and reinstalled them and the adb drivers for my device my pc says " this device cannot start (code: 10)"
Blairmathew071213 said:
still not connecting to my pc uninstalled my usb drivers and reinstalled them and the adb drivers for my device my pc says " this device cannot start (code: 10)"
Click to expand...
Click to collapse
Did you try another pc with the adb drivers installed to see if you get the same error? If it connects on a different pc try this on the problem pc.
Open task manager
Click on the Hardware tab
Click the Device Manager button.
Expand Universal Serial Bus controllers section.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and allow the computer to reinstall the USB controllers.
Plug in the your phone in download mode and test to to see if the issue is resolved.
You can also download Ccleaner and fix any registry errors for free. I've used it for years and it works really well.
Still no joy. Try a system restore on your pc sounds like the device management could be screwed up.
All kinds of funky sh*t can happens when a pc crashes. You said you have windows 10 as a last resort you can do a system refresh which reinstalls the os but keeps your files.
Thediesel1972 said:
Try a system restore on your pc sounds like the device management is screwed up. Also you can download Ccleaner and fix any registry errors for free. I've used it for years and it works really well. All kinds of funky sh*t can happen when a pc crashes. You said you have windows 10 as a last resort you can do a system refresh which reinstalls the os but keeps your files. Id try ccleaner first.
Did you try another pc to see if you get the same error?
Click to expand...
Click to collapse
yes ive plugged it into a pc running win 7 and i already did a pc reset i did the option to clean everything im thinking about formatting my hard drive and do a clean install of windows ill look into the ccleaner and see if that helps ill let you know what happens thank you
Blairmathew071213 said:
yes ive plugged it into a pc running win 7 and i already did a pc reset i did the option to clean everything im thinking about formatting my hard drive and do a clean install of windows ill look into the ccleaner and see if that helps ill let you know what happens thank you
Click to expand...
Click to collapse
Did you check my edited post?
Thediesel1972 said:
Did you check my edited post?
Click to expand...
Click to collapse
yes i did and still nothing but i think i found a way through android studio
Android SDK manager cannot find my device either I tried looking it up to my port and USB locator
Everything you need can be found here in the LG G Stylo forums and if it's not here a google search will help.
You need...
MetroPCS 5.1.1 KDZ
LG drivers
LG Flash Tool
Download the KDZ. Install the LG drivers while you wait for the 1.2GB KDZ to be downloaded. Download the LG Flash Tool and when the KDZ has completed downloading run it as an administrator. Settings in Flash Tool should be fine. Point to the KDZ and begin the flash. Normal or CSE. Normal does not wipe data, CSE wipes all user data. You'll be prompted with something about your internet connection. Do not close this, the tool should be flashing the KDZ. Wait for the phone to be rebooted after flashing. Profit.
Mattix724 said:
Everything you need can be found here in the LG G Stylo forums and if it's not here a google search will help.
You need...
MetroPCS 5.1.1 KDZ
LG drivers
LG Flash Tool
Download the KDZ. Install the LG drivers while you wait for the 1.2GB KDZ to be downloaded. Download the LG Flash Tool and when the KDZ has completed downloading run it as an administrator. Settings in Flash Tool should be fine. Point to the KDZ and begin the flash. Normal or CSE. Normal does not wipe data, CSE wipes all user data. You'll be prompted with something about your internet connection. Do not close this, the tool should be flashing the KDZ. Wait for the phone to be rebooted after flashing. Profit.
Click to expand...
Click to collapse
Thats not his problem its his pc read the prior posts
I had the same problem once the device connected as download mode.
The kdz tool doesn't detected and crashed all the times. But miracle happens I kept playing(open&close)the kdz tool app. Somehow it detected and flash the kdz.
Android Studio was a bust still unable to find my device even with the code to direct information to the only USB device connected
Shimster said:
I had the same problem once the device connected as download mode.
The kdz tool doesn't detected and crashed all the times. But miracle happens I kept playing(open&close)the kdz tool app. Somehow it detected and flash the kdz.
Click to expand...
Click to collapse
I'll try that and see if it works thank you
Did you ever try a different pc and if so was it detected by windows
Thediesel1972 said:
Did you ever try a different pc and if so was it detected by windows
Click to expand...
Click to collapse
Yes I've tried and computer running windows 7. Adb cannot find my device.
Blairmathew071213 said:
Yes I've tried and computer running windows 7. Adb cannot find my device.
Click to expand...
Click to collapse
I was under the impression that the phone was entering dl mode but just not getting recognized by the pc. Either or you should bring it to a corporate store and tell them it boot looped while updating and play dumb. They should replace it since its under warranty. Or call lg and do it that way although its about a ten day wait.
Thediesel1972 said:
I was under the impression that the phone was entering dl mode but just not getting recognized by the pc. Either or you should bring it to a corporate store and tell them it boot looped while updating and play dumb. They should replace it since its under warranty. Or call lg and do it that way although its about a ten day wait.
Click to expand...
Click to collapse
My phone does enter download mode just can't do anything from there. ADB can't find device. I even found the port I'm in and tried to force into recovery but still no device connected.
Related
ok i need help please , i had gbread on it and installed superoneclick to get root then tried to flash cwm with vipermod. message said out of storage space or something (dont have ext mem only internal)and now phone will not turn on.
have followed this guide http://forum.xda-developers.com/showthread.php?t=1244490 and phone was recognised by omapp but couldnt change the port in device manager and couldnt find a bin to download so i tried to flash a kdz v21a
clicked start on lgflasher but nothing happened so after about 5 mins i cancelled it thinking without the port change it was a waste of time.
now i cant even get omapp to flash up when i connect phone . device manager refreshes but i cant see anything change .
hope thats enough info for some kind person to help.
many thanks in advance
marty
Try this start on step 3 its in the thrill forum but they are the same phone http://forum.xda-developers.com/showthread.php?t=1491870
sent from my acidhazard thrill
marty41 said:
...then tried to flash cwm with vipermod...
marty
Click to expand...
Click to collapse
Where did you get vipermod from? The Transformer Prime forums? That's meant for the TFP and would not have worked with the O3D since it flashes to mmcblk0p4 rather than mmcblk0p. You should have used the flasher here.
Download this, this and this. Extract smartflash.zip, install both driver packages. Then, run Windows Enabler, in the notifications bar, click it and make sure it is set to 'on'.
Now remove your phone's battery and sim card, press volume up and connect your phone to the computer. Hold volume up until it is detected by the computer. It should take no longer than 20 seconds.
Now run B_SmartFlashTool_Extern.exe, go to rom copy d/l, select LGP920_CP.fls for CP bin and LGP920_AP.bin for AP bin. Make sure under communications setup that your phone is connected (verify the com port in device manager) and then click start. If all goes well, you'll have a stock v21D phone again
Thanks for the help guys but i'm not getting a com port when i connect the phone so i don't think i can use any of those methods . or can i
i want to go back to the beginning and see if omapp will detect phone and install drivers but i can uninstall the installer but dont think that will remove the drivers , does anyone know how to do that.(cos i think i messed that bit up )
thanks again
marty
vipermod , i think i followed a link somewhere in the o3d forum where someone said u could use it to flash cwm
so , i uninstalled all lg drivers uninstalled omap installer searched registry for for any mention of omap and deleted (some wouldnt delete ) .
restarted computer (xp by the way )
then installed omap installer and lg drivers and connected phone holding vol up
and................. NOTHING whereas yesterday i had a little icon in the task bar and the opportunity to install omap drivers.
conclusion , phone is dead , i had an oppurtunity to fix it yesterday and i blew it
hope someone tells me i'm wrong but its not looking good
marty
take off battery and just put your usb cable and tell us if it shows omap in your device manager
dont press keys
if i connect phone without battery device manager just refreshes a couple of times but nothing changes with regards to ports doesn't matter if i have vol+ button in power button in or nothing
thanks anyway
marty
am i getting somewhere
update : ok so i'm on a clean install of xp and i connected the phone with vol+ and it wants to install omap4430 drivers. is that good news?
i installed omapinstaller , then the 2 lg drivers ca and ma , then reconnected the phone and went thro omap driver install but still don't have any ports in device manager
is there no way i can force it to flash without it having to think it is connected cause if its recognising it as omap4430 there must be something there
don't want to give up on it too easy , if only i put this much effort into it whilst it was working lol
marty
evening all . new update
tonight i've installed the lg support tool and drivers and found that if i leave my phone connected i occasionally get "TI sample boards" popping up in device manager for a couple of seconds without having to press buttons , unfortunately it doesn't stay on for any longer with buttons pressed.
i was wondering how to force install the "LG CDMA composite usb device " drivers cos its never asking for them as it should according to the tutorial
hope someone can help cos i've seen a few threads with same problem as me
marty
UNROOT METHOD FOR AT&T LG G3
So you messed around with your G3 too much and broke something... or do you need to return it or send it in for service. In either case, you may need to un-root and restore the phone to factory settings.
Follow the instructions below to get your phone back to stock.
How to un-root the LG G3 on AT&T
1. Download all four files
Driver
LG Flash Tool
.DLL
.TOT
Mirror of above files - Thanks to clsA
***If anyone is interested in mirroring the above files... please do so and post the links and I will update the OP***
2. Install LG United mobile driver
3. Install LG FlashTool using instructions in zip folder
4. Unzip LG850AT-V10d.zip and LGD850_20140613_LGFLASHv160_DLL.zip in to a new folder
5. Turn of your phone
6. Using a USB 2.0 Port, plug one end in to PC
7. Hold the Volume Up key and plug USB cable in to phone - this will put your phone in to download mode.
8. Open Device manager and scroll down to Ports
9. Click on Ports and right click LGE Mobile USB Serial Port
10. Select properties - go to Port Settings Tab and click on Advanced
11. Change COM Port to COM41 - Click OK and Close device manager
12. Go to LG Flash tool and run as administrator
13. Select Manual Mode and browse to the folder you extracted the files to and select the .dll and .tot you downloaded
and unzipped in item 4 and place in corresponding box. dll in dll box and .tot in S/W box
14. Click OK
15. Click Yellow arrow to begin
16. When the Port 1 (COM41) box is ready, unplug USB cable from phone, wait 5 seconds and plug cable back in to phone.
17. The process will take up to 45 Min (Mine took 2594 sec)
18. When you see a large 3 on the screen - unplug phone, pull battery and reboot
At this point your phone is un-rooted and restored to factory settings.
19. Once you reboot - go to settings, backup and restore, and hit reset to perform a factory reset. (Optional)
20. Download root checker and run to confirm you no longer have root (Optional)
Click to expand...
Click to collapse
To Confirm that you have no Rooted flag in the service menu, follow the instructions below
To check:
1. Go to dialer
2. enter 3845#*850#
3. Scroll to and click on LG RCT
4. click Display Results
Here you will see that it shows the device is rooted
Click to expand...
Click to collapse
WARNINGS & DISCLAIMERS
Proceed with caution and at your own risk - I am not responsible if your phone self destructs, gets bricked, or melts.
Please keep in mind that both these methods will yield ROOT only - as of know there is no way to unlock bootloader on AT&T
Rooting and any other modifications to your phone will void your warranty - do not root if you do not know what you are doing.
Rooted devices will not be able to receive OTA updates. You may have to unroot and restore stock in order to accept updates.
FAQ:
Q. Will this reset my root counter in the hidden settings menu?
A. Based On my experience - YES - After restoring using this method the root counter showed NO ROOT and the Root Checker app from the market also showed Not Rooted.
Q. When I tried to follow the above method I get a "Can't change to download mode" error referencing "Error 00000064"
A. I experienced this several times when attempting to un-root using a USB 3.0 port. Connect the phone using a USB 2.0 port preferably connected directly to the computer - and make sure the phone is already in download mode. Occasional you may need to unplug the USB cable from your phone for a couple of seconds and reconnect to get the process started.
Reserved 2
Don't need it now and hopefully won't, but if I do this is where I'm headed. Thanks man.
Had to do this for a boot loop I induced trying to remove CarrierIQ. I was following the thread from the general section which has all this information but spread out through the thread. Very simple. Nice to have all the links to the ATT specific stuff so thanks for posting this thread. Would have saved me 40+ minutes of searching around.
I followed the guide but every time I am at Step 15, process fails with message "Can't change to download mode" 00000064. I am still able to get to download mode and do the steps again and again but it doesn't get past this same error message and fails.
I did a factory reset before running the flasher tool. After a couple of failed attempts, I enabled "usb debugging" thinking that might have to do something with the reset process. Still no go ...
Any suggestions? or solutions? Thanks.
Having this same issue. Driving me crazy >.<
enaybee said:
I followed the guide but every time I am at Step 15, process fails with message "Can't change to download mode" 00000064. I am still able to get to download mode and do the steps again and again but it doesn't get past this same error message and fails.
I did a factory reset before running the flasher tool. After a couple of failed attempts, I enabled "usb debugging" thinking that might have to do something with the reset process. Still no go ...
Any suggestions? or solutions? Thanks.
Click to expand...
Click to collapse
dbG33K said:
Having this same issue. Driving me crazy >.
Click to expand...
Click to collapse
I had the same problem when using a USB 3.0 port on Windows... Plug in to a USB 2.0 port and try again.
neverends said:
I had the same problem when using a USB 3.0 port on Windows... Plug in to a USB 2.0 port and try again.
Click to expand...
Click to collapse
USB 2.0 with OEM cable and Windows 8 machine. So no USB 3.0 here. I am trying to arrange a windows 7 machine. I read somewhere around here that LG drivers don't play well with Windows 8/8.1 so thought its worth a try.
enaybee said:
USB 2.0 with OEM cable and Windows 8 machine. So no USB 3.0 here. I am trying to arrange a windows 7 machine. I read somewhere around here that LG drivers don't play well with Windows 8/8.1 so thought its worth a try.
Click to expand...
Click to collapse
I installed with Windows 8.1 and the included software from OP. Try putting phone in dl mode... Unplug... Go through steps in LG Flash tool... When it says it's ready plug phone in
Sent from my LG-D850 using Tapatalk
neverends said:
I installed with Windows 8.1 and the included software from OP. Try putting phone in dl mode... Unplug... Go through steps in LG Flash tool... When it says it's ready plug phone in
Click to expand...
Click to collapse
Followed this sequence too. Still same. Can't change to download mode. This time around it didn't show "00000064". But hey thanks for suggestion. :good:
Finally I was able to get a computer running windows 7. I setup the machine with fresh download and installation of drivers and tools. Reset process went through without a hitch. It took 277 sec for the entire flash process to complete. I verified the root counter in LG RCT menu and its says "Not Rooted" now. All traces of root gone. Time to box it up and send it to the new owner
enaybee said:
Finally I was able to get a computer running windows 7. I setup the machine with fresh download and installation of drivers and tools. Reset process went through without a hitch. It took 277 sec for the entire flash process to complete. I verified the root counter in LG RCT menu and its says "Not Rooted" now. All traces of root gone. Time to box it up and send it to the new owner
Click to expand...
Click to collapse
were the steps correct?
neverends said:
were the steps correct?
Click to expand...
Click to collapse
Absolutely. Followed the steps in OP and got a nice looking G3 all reset to factory specs. Thanks.
Anyone have the files to do this on the Verizon version?
Sent from my VS985 4G using XDA Premium 4 mobile app
So this doesn't work with Windows 8/8.1 at all?
Enddo said:
So this doesn't work with Windows 8/8.1 at all?
Click to expand...
Click to collapse
I restored on Windows 8.1 on 2 different computers with no problems
Sent from my LG-D850 using Tapatalk
Question about drivers. I installed LG pc suite on my computer. Will the drivers that come with it work with this, it should I uninstall and reinstall the drivers from the op?
mrhaley30705 said:
Question about drivers. I installed LG pc suite on my computer. Will the drivers that come with it work with this, it should I uninstall and reinstall the drivers from the op?
Click to expand...
Click to collapse
Although it may, I recommend using the unified drivers.. Those have adb drivers built in.
Sent from my LG-D850 using Tapatalk
Understood.
I got a LG g3 I flashed CM13 wrong im guessing now im stuck at the loading screen for CM 13, I cant boot into recovery due to my volume down button not owrking. I can boot into download mode. I tried to do a factory restore with LG Flash Tool with stock dll and such but when I do that I get a error cant go into download mode. I tried switching ports and switching cables. I tried reinstalling multiple drivers still no luck. Please help me. I am using Windows 10. I tried running LG flash in combat mode for Windows 7
You need to plug in the phone and then go to settings/device manager and verify device drivers are installed. If not download them and it will find the phone.
Have you tried going into recovery via fastboot?
craigbailey1986 said:
You need to plug in the phone and then go to settings/device manager and verify device drivers are installed. If not download them and it will find the phone.
Have you tried going into recovery via fastboot?
Click to expand...
Click to collapse
Ya man I have the drivers are fine. And idk about the fastboot. if AMD wouldnt do a damn thing i doubt that would.
When i restore it takes me like 10 20ntrys sometimes to get it to acepg im in dl mode when it fails try switching ports dont close flash tool i have to switch usbs like 10 times it sucks but it eventually goes throught
LG OPTIMUS ZONE 3 - UNBRICKING GUIDE AND 5.1.1 FACTORY FIRMWARE
This guide has two main objectives: (1) for those with a bricked device who want to restore to the latest factory firmware image; and (2) those who need .kdz Stock 5.1.1 Factory Firmware files.
1. UNBRICKING THE LGVS425PP:
The Verizon LGVS425PP comes, pre-installed on the device, a Windows compatible LG Software Upgrade and Repair utility. When connected via micro USB cable, your device will connect to your PC as an installer and, if you look in your PC directory, you will see an installation directory for the Verizon LG utility. Inside that directory is an .exe file that will install the upgrade/repair utility on your PC. When launched, the utility will auto detect your device, determine if a firmware update is available, and give you an option to repair your device. The repair option will backup your existing userdata (depending on the level of damage to the firmware), download the most recent firmware build for your device, and flash your device to complete stock condition.
Of course, there are those who bricked their devices before being able to install the Verizon LG Upgrade/Repair utility on their PCs. And this utility appears difficult to locate for download on the internet. So, below is a download link for the utility:
DOWNLOAD LINK
https://drive.google.com/drive/folders/0B1Sfod4HWfk2elpGQ3JEbzF4Q0E?usp=sharing
The Verizon LG utility should install the correct USB mobile drivers on your PC. But just in case any driver issues arise, download and install the following LG United Mobile Driver package:
DOWNLOAD LINK
https://drive.google.com/file/d/0B1Sfod4HWfk2RHY2c29mTWg1Rkk/view?usp=sharing
Once the utility is launched, make sure your PC is connected to the internet, put your device in download mode by holding +Volume while connecting your micro USB cable for your PC connection. The utility will then detect your device. Select the REPAIR option and follow the on-screen instructions.
2. STOCK 5.1.1 FACTORY FIRMWARE
The following link is for four software versions of stock 5.1.1 Factory Firmware .kdz files for the Optimus Zone 3: VS425PP2, VS425PP4, VS425PP7 & VS425PP8. Also in the link is the LG United Mobile Driver, the LG-UP flashing tool, and the LG-UP .DLL for the VS425PP. Use these tools at your own risk. I am not responsible for bricked or inoperable devices. I want to thank each and every member in this thread who has tested and reported their findings and issues. That narrows it down greatly. And thanks guys for your patience.
As to rooting the Zone 3, several recent advancements have been achieved and full root access is now possible. Thanks to @Astr4y4L, a comprehensive root package is available for download. http://astrayalslanding.dynu.net:88/Android_Development/ Click on this link and scroll down the the bottom and click the projects link. His package includes precise instructions and alI the files you will need to root this phone. I am currently drafting a concise tutorial for downgrading this phone. Instructions for downgrading can be found within this thread, albeit somewhat scattered. I will update the OP accordingly as further progress is made. Guys, please be sure to thank @Astr4y4L for his unceasing hard work and development on this device. If you like his work and benefit from it, donations are always nice, even if just a couple bucks.
DOWNLOAD LINK
https://drive.google.com/drive/folders/0B1Sfod4HWfk2MUwxNk1oeXJCZEE?usp=sharing
I was attempting to test this on a phone i purchased just yesterday. The about phone section identifies this phone as a vs425pp but under the battery it's identified as a VS425LPP.
The drivers install successfully. The LGUP and LGUP .dll install fine. But when i start LGUP i get an error saying that it can't load the model. looks like i can't attach a picture probably because i'm new but i do have screencaps. I've tried it on my laptop where i do most of my android stuff and on my desktop, same problem on both. According to the LG Mobile Support Tool this one has VS245PP5 installed.
LGUP will start without the phone connected telling me there is no compatible handset attached and then show me a com window. But when i connect the phone it throws the same error and exits.
I must be the biggest idiot, because I cannot figure out how to get into download mode - I power off the device, then while holding the power and volume up key I plug in the usb cord from the Computer. I get the buzzing on the phone, the Verizon logo comes up, and i'm on the home screen. What am I doing wrong?
---------- Post added at 12:55 AM ---------- Previous post was at 12:51 AM ----------
never mind, I got it - it's the volume down and power, not volume up -
---------- Post added at 01:00 AM ---------- Previous post was at 12:55 AM ----------
ok, apparently, that's the restore function, not the download mode - I can't seem to figure out the combo of buttons for the download mode - as above, I go volume up and power then when it vibrates I plug it in?? any suggestions??
wperdigon said:
I must be the biggest idiot, because I cannot figure out how to get into download mode - I power off the device, then while holding the power and volume up key I plug in the usb cord from the Computer. I get the buzzing on the phone, the Verizon logo comes up, and i'm on the home screen. What am I doing wrong?
---------- Post added at 12:55 AM ---------- Previous post was at 12:51 AM ----------
never mind, I got it - it's the volume down and power, not volume up -
---------- Post added at 01:00 AM ---------- Previous post was at 12:55 AM ----------
ok, apparently, that's the restore function, not the download mode - I can't seem to figure out the combo of buttons for the download mode - as above, I go volume up and power then when it vibrates I plug it in?? any suggestions??
Click to expand...
Click to collapse
I just hold volume up and keep it help while connecting the micro USB
Metalchic said:
I was attempting to test this on a phone i purchased just yesterday. The about phone section identifies this phone as a vs425pp but under the battery it's identified as a VS425LPP.
The drivers install successfully. The LGUP and LGUP .dll install fine. But when i start LGUP i get an error saying that it can't load the model. looks like i can't attach a picture probably because i'm new but i do have screencaps. I've tried it on my laptop where i do most of my android stuff and on my desktop, same problem on both. According to the LG Mobile Support Tool this one has VS245PP5 installed.
LGUP will start without the phone connected telling me there is no compatible handset attached and then show me a com window. But when i connect the phone it throws the same error and exits.
Click to expand...
Click to collapse
With your device connected go to Device Manager. Look under Portable Devices, Ports and Com's, etc and look for LGE notations of your device. If you see a yellow question mark by any of the LGE notations, your issue is drivers.
MotoJunkie01 said:
With your device connected go to Device Manager. Look under Portable Devices, Ports and Com's, etc and look for LGE notations of your device. If you see a yellow question mark by any of the LGE notations, your issue is drivers.
Click to expand...
Click to collapse
i have a
Modems > LGE Mobile for VZW USB Modem - Operational
Ports (COM & LPT )> LGE Mobile for VZW USB Serial Port (COM4) - Operational
Portable Devices > LGE Android MTP Device - Code 10 device cannot start
I initially had the 4.1.1 drivers installed from the LG Mobile Support Tool. After uninstalling those and installing the 4.0.4 version from this thread i still have Code 10 error on LGE Android MTP Device.
Metalchic said:
i have a
Modems > LGE Mobile for VZW USB Modem - Operational
Ports (COM & LPT )> LGE Mobile for VZW USB Serial Port (COM4) - Operational
Portable Devices > LGE Android MTP Device - Code 10 device cannot start
I initially had the 4.1.1 drivers installed from the LG Mobile Support Tool. After uninstalling those and installing the 4.0.4 version from this thread i still have Code 10 error on LGE Android MTP Device.
Click to expand...
Click to collapse
Ok I have seen that MTP Device error before. It is not uncommon. Search the forums for a driver resolution. Off top of my head I cannot recall, but I do know there are threads on it.
MotoJunkie01 said:
Ok I have seen that MTP Device error before. It is not uncommon. Search the forums for a driver resolution. Off top of my head I cannot recall, but I do know there are threads on it.
Click to expand...
Click to collapse
The initial solution was to reinstall the drivers, did not work.
Second solution discovered in reference to samsung devices was to delete a registry key called UpperFilters from the WPD section. Did not work.
The third solution i've found involves downloading the Android SDK and installing it.
This last one seems sort of like a nuclear option. But i'm running out of ideas. the MTP and PTP transfer modes install and start correctly when the device is booted normally but when booted into download mode it just goes code 10. I'm working on the third option now but it will take a while to download.
Metalchic said:
The initial solution was to reinstall the drivers, did not work.
Second solution discovered in reference to samsung devices was to delete a registry key called UpperFilters from the WPD section. Did not work.
The third solution i've found involves downloading the Android SDK and installing it.
This last one seems sort of like a nuclear option. But i'm running out of ideas. the MTP and PTP transfer modes install and start correctly when the device is booted normally but when booted into download mode it just goes code 10. I'm working on the third option now but it will take a while to download.
Click to expand...
Click to collapse
Yes that SDK is a bulk of a download and installation. But may be your fix. Very odd I agree
MotoJunkie01 said:
Yes that SDK is a bulk of a download and installation. But may be your fix. Very odd I agree
Click to expand...
Click to collapse
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Edit: looks like i'm going to have to give up trying to fix the code 10 error because NONE of the information from google is relevant to this. All the information is for the phone being started normally and being unable to access the MTP file transfer through normal working operation. None of it relates to this "download mode" that LG has implemented. I wish this were easy like my Galaxy Nexus was back in the day.
Metalchic said:
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Click to expand...
Click to collapse
OK. Let me know..
Metalchic said:
It didn't work. Still code 10. I tried on a third computer, an old Dell laptop running Windows XP. It gave a strange error Code 28 saying something about an invalid service section of the INF. But i think this may be a red herring and actually be caused by Windows Media Player 11 not being installed. I'll have to setup an installation of Windows 7 to try that.
Edit: looks like i'm going to have to give up trying to fix the code 10 error because NONE of the information from google is relevant to this. All the information is for the phone being started normally and being unable to access the MTP file transfer through normal working operation. None of it relates to this "download mode" that LG has implemented. I wish this were easy like my Galaxy Nexus was back in the day.
Click to expand...
Click to collapse
Yeah tell me about it. The good ol' Nexus days were much simpler. I'm like you....I think its a Red Herring of some sort you are dealing with. Something so obvious and so simple that it is hiding behind a thin wall.
I'm searching right now trying to help too.
Hi MotoJunkie01,
I appreciate you putting together this guide but I have to say that I no further along than everyone else here. Similar to Metalchic I received the "can't load model" error from LGUP. Googling around i found that I was missing the LGUP_common.dll file. Found that and LGUP opened fine and found my device. Tried to flash VS425PP2 kdz got to about 9% and received "Secure device, But Unsecure image" error. And that's as far as i got.
As far as the LG Android MTP driver goes i also receive the code 10 cannot start error but only when the phone is in download mode. Otherwise the driver loads fine when the phone is "booted". I dont know jack about rooting phones and have never done it before. I had this one lying around and thought I'd try it. Hopefully all this helps to narrow down the issue.
roscoemctavish said:
Hi MotoJunkie01,
I appreciate you putting together this guide but I have to say that I no further along than everyone else here. Similar to Metalchic I received the "can't load model" error from LGUP. Googling around i found that I was missing the LGUP_common.dll file. Found that and LGUP opened fine and found my device. Tried to flash VS425PP2 kdz got to about 9% and received "Secure device, But Unsecure image" error. And that's as far as i got.
As far as the LG Android MTP driver goes i also receive the code 10 cannot start error but only when the phone is in download mode. Otherwise the driver loads fine when the phone is "booted". I dont know jack about rooting phones and have never done it before. I had this one lying around and thought I'd try it. Hopefully all this helps to narrow down the issue.
Click to expand...
Click to collapse
Thanks for pointing out the common .dll file. I will edit that in my thread for download. I am not sure on the MTP error. I have two of these Zone 3s lying around and neither gives any type of error on MTP. Almost certainly sounds like a driver related issue though. Im going to uninstall drivers and everything on my end, do factory resets, and reinstall everything and walk back through the process from scratch. See if I can pinpoint the issue.
MotoJunkie01 said:
Thanks for pointing out the common .dll file. I will edit that in my thread for download. I am not sure on the MTP error. I have two of these Zone 3s lying around and neither gives any type of error on MTP. Almost certainly sounds like a driver related issue though. Im going to uninstall drivers and everything on my end, do factory resets, and reinstall everything and walk back through the process from scratch. See if I can pinpoint the issue.
Click to expand...
Click to collapse
like roscoemctavish i was able to grab the LGUP_common.dll file and put it into ..\LG Electronics\LGUP\model\common and then LGUP started detecting my phone. It only takes the kdz file type under the Upgrade selection. But like roscoemctavish i ran into the 'unsecured image secured device' error. Still code 10 on the MTP driver but i don't think it's related to this. Maybe though.
Metalchic said:
like roscoemctavish i was able to grab the LGUP_common.dll file and put it into ..\LG Electronics\LGUP\model\common and then LGUP started detecting my phone. It only takes the kdz file type under the Upgrade selection. But like roscoemctavish i ran into the 'unsecured image secured device' error. Still code 10 on the MTP driver but i don't think it's related to this. Maybe though.
Click to expand...
Click to collapse
So in your instance, did the .kdz file flash for you with no issue or did it stop at some point?
MotoJunkie01 said:
So in your instance, did the .kdz file flash for you with no issue or did it stop at some point?
Click to expand...
Click to collapse
stopped at 9% with the "Secure device, But Unsecure image" error the other guy was having.
Metalchic said:
stopped at 9% with the "Secure device, But Unsecure image" error the other guy was having.
Click to expand...
Click to collapse
OK. So both you guys having the stop at 9% please try this. Rename the VS425PP2 file to the filename VS425PP6. Then flash the .kdz.
For now I'm editing the thread down to unbricking via the Verizon LG utility and I'll give links to the .kdz files. It's back to the drawing board guys. I'm very sorry. Please know that I am working hard on it.
MotoJunkie01 said:
For now I'm editing the thread down to unbricking via the Verizon LG utility and I'll give links to the .kdz files. It's back to the drawing board guys. I'm very sorry. Please know that I am working hard on it.
Click to expand...
Click to collapse
No worries man and I appreciate just having this as a potential option. If it matters I have tried to root my phone with Kingoroot. Of course it fails but the software status has changed to "modified". Current software version is VS425PP5.
I did try changing the filename "VS425PP2_02_ARB00.kdz" to "VS425PP6.kdz" and flashing with the same result (Stops at 9% with unsecure image error). There is a log file in the "\LGUP\model\common\LOG" folder which when opened in notepad produces unreadable text. Let me know if I can provide anything else.
Thanks!
Hey guys. I need some help. this is my wrong doing !!
I got a network unlocked T mobile which I started using with AT&T. Today I received the unlock code from T mobile to unlock bootloader which I did. then I I installed TWRP and Magisk without any issues. then I tried to fix the persis.img coz fingerpritn is not working. it didnt work so I left it alone. But I dont know why I wiped cache, data and then phone got stuck at boot loop. (no backup). I tried to install using MSM tool but it didnt work. MSM tool was not detecting the phone. then in TWRP I clicked on EDL and now the phone screen is blank. tried every possible combination of keys but no luck. was doing all this on windows 10. any help would be greatly appreciated. thanks
kool_am said:
Hey guys. I need some help. this is my wrong doing !!
I got a network unlocked T mobile which I started using with AT&T. Today I received the unlock code from T mobile to unlock bootloader which I did. then I I installed TWRP and Magisk without any issues. then I tried to fix the persis.img coz fingerpritn is not working. it didnt work so I left it alone. But I dont know why I wiped cache, data and then phone got stuck at boot loop. (no backup). I tried to install using MSM tool but it didnt work. MSM tool was not detecting the phone. then in TWRP I clicked on EDL and now the phone screen is blank. tried every possible combination of keys but no luck. was doing all this on windows 10. any help would be greatly appreciated. thanks
Click to expand...
Click to collapse
So it turns out its not a hard brick. I'm stuck on TWRP. I'm able to get to fastboot. I tried to install Oxygen OS thru fastboot but the PC is not detecting the phone in fastboot. Mac detects it but I believe all the stock Roms are for PC use. I did try it on my MAc and was able to open a terminal window inside the Oxygen OS folder but then the fastboot device command is not found. any help would be greatly appreciated. I installed SDK and ADB drivers on PC but in device manager the device still only shows as Android device with no drivers. !! thanks
kool_am said:
So it turns out its not a hard brick. I'm stuck on TWRP. I'm able to get to fastboot. I tried to install Oxygen OS thru fastboot but the PC is not detecting the phone in fastboot. Mac detects it but I believe all the stock Roms are for PC use. I did try it on my MAc and was able to open a terminal window inside the Oxygen OS folder but then the fastboot device command is not found. any help would be greatly appreciated. I installed SDK and ADB drivers on PC but in device manager the device still only shows as Android device with no drivers. !! thanks
Click to expand...
Click to collapse
Solved !
solved how? i greatly would like to know how to flash from fastboot, i know that isnt what this thread was about but im having the exact same problems you are with msm. i can see the phone in fastboot but i have no idea how to flash or what to flash from there. I can get into recovery but i cant copy anything over to the phone and the drivers dont show up for adb. so i pretty much ONLY have fastboot and dont know what to do! 2 days since the phone been down and im lost AF
JCroffut said:
solved how? i greatly would like to know how to flash from fastboot, i know that isnt what this thread was about but im having the exact same problems you are with msm. i can see the phone in fastboot but i have no idea how to flash or what to flash from there. I can get into recovery but i cant copy anything over to the phone and the drivers dont show up for adb. so i pretty much ONLY have fastboot and dont know what to do! 2 days since the phone been down and im lost AF
Click to expand...
Click to collapse
Can msm detect the phone when connected in fastboot. Also check device manager in pc to make sure it detects the phone as qualcomm device. Otherwise msm will not work.
Download msm. Turn phone off. Connect phone to pc. Open msm. Press start. Press volume down and power button on phone. It should be detected by msm and should start flashing the software.
Standby....
When plugged in the phone in EDL it shows
QUSB_BULK_CID0412 with an exclamation mark inside a yellow triangle
When i plugged in the phone and open fastboot it shows
Android with an exclamation point inside a yellow triangle
I booted up msm, clicked other, clicked start, pressed volume down and volume up and plugged it in. still says waiting for device to connect. ive also tried this with a number of keys being help, ive tried to boot from twrp straight into edl mode, none of which works
which all says to me its a driver issue of some kind, but for 3 days ive been slaving away on xda and cannot for the life of me figure out where to get the drivers.
JCroffut said:
Standby....
When plugged in the phone in EDL it shows
QUSB_BULK_CID0412 with an exclamation mark inside a yellow triangle
When i plugged in the phone and open fastboot it shows
Android with an exclamation point inside a yellow triangle
I booted up msm, clicked other, clicked start, pressed volume down and volume up and plugged it in. still says waiting for device to connect. ive also tried this with a number of keys being help, ive tried to boot from twrp straight into edl mode, none of which works
which all says to me its a driver issue of some kind, but for 3 days ive been slaving away on xda and cannot for the life of me figure out where to get the drivers.
Click to expand...
Click to collapse
It is a driver issue for sure. When connected device manager should detect as qualcomm hd9008.......
kool_am said:
It is a driver issue for sure. When connected device manager should detect as qualcomm hd9008.......
Click to expand...
Click to collapse
i figured that, i am at a complete loss as to where to find the drivers. i actually might need you to hold my hand on this one a tiny bit because im about to smash the phone on the ground and say someone stole it. thats where i am with this phone haha
JCroffut said:
i figured that, i am at a complete loss as to where to find the drivers. i actually might need you to hold my hand on this one a tiny bit because im about to smash the phone on the ground and say someone stole it. thats where i am with this phone haha
Click to expand...
Click to collapse
qualcomm hs-usb qdloader 9008 - this is the exact name of the driver.
Try this link: https://forum.xda-developers.com/t/guide-fixing-hard-bricks-qualcomm-hs-usb-qdloader-9008.3403868/
kool_am said:
qualcomm hs-usb qdloader 9008 - this is the exact name of the driver.
Try this link: https://forum.xda-developers.com/t/guide-fixing-hard-bricks-qualcomm-hs-usb-qdloader-9008.3403868/
Click to expand...
Click to collapse
standby ill read through it now. we also have 2 different threads going so i can combine them if thats easier for you
kool_am said:
qualcomm hs-usb qdloader 9008 - this is the exact name of the driver.
Try this link: https://forum.xda-developers.com/t/guide-fixing-hard-bricks-qualcomm-hs-usb-qdloader-9008.3403868/
Click to expand...
Click to collapse
Only download the qualcomm driver from this link. Or search for it online.
I have spent much more time than you trying to figure this out. I have a pc and Mac both. Mac is not compatible with a lot of the software and my pc usb ports are all bad. Point being, leave it alone for a day or so. Come back at it with a fresh start and fresh mind.
kool_am said:
Only download the qualcomm driver from this link. Or search for it online.
I have spent much more time than you trying to figure this out. I have a pc and Mac both. Mac is not compatible with a lot of the software and my pc usb ports are all bad. Point being, leave it alone for a day or so. Come back at it with a fresh start and fresh mind.
Click to expand...
Click to collapse
i hear that. after 3 days of non stop working at it im pretty sure im just not smarter than the phone today lol. looks like this phone is now stolen and going into a trash can lol
JCroffut said:
i hear that. after 3 days of non stop working at it im pretty sure im just not smarter than the phone today lol. looks like this phone is now stolen and going into a trash can lol
Click to expand...
Click to collapse
If I were you, I wouldn't throw the phone away. Like I said it's a simple issue of driver. Install the correct driver and make sure you see it as qualcomm device in device manager. Trust me, from then on, it's just a matter of a few clicks.
I unbricked my phone to t mobile and then converted to global rom without any issues.
kool_am said:
If I were you, I wouldn't throw the phone away. Like I said it's a simple issue of driver. Install the correct driver and make sure you see it as qualcomm device in device manager. Trust me, from then on, it's just a matter of a few clicks.
I unbricked my phone to t mobile and then converted to global rom without any issues.
Click to expand...
Click to collapse
i sent you a private convo on here if thats ok so i dont spam the forum! You may be able to help me out if i could borrow a few minutes of your time!
JCroffut said:
i hear that. after 3 days of non stop working at it im pretty sure im just not smarter than the phone today lol. looks like this phone is now stolen and going into a trash can lol
Click to expand...
Click to collapse
i was definatly kidding tho this is my only phone and i have to solve this problem lol
I'm not sure if you have read this thread already. I messed up my phone a couple days ago as well and follow the steps there and was able to MSM my phone back to stock.
[OP8][OOS TMO 55CB] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com