HTC ONE X loose power connection, now dead - AT&T, Rogers HTC One X, Telstra One XL

Hi guys,
I'm at my witts end. My One x has stopped charging properly anymore with the usb cable, I started to have to nudge the cable around until it would charge.
Now after a few weeks of that it has compeletely stopped charging, no matter how much I move the usb cable around in the plug on the phone side.
I have tried different cables too but to no avail.
I don't know what to do now. The battery has run flat and I cannot use my phone anymore.
Any ideas??
Thanks.

cencored said:
Hi guys,
I'm at my witts end. My One x has stopped charging properly anymore with the usb cable, I started to have to nudge the cable around until it would charge.
Now after a few weeks of that it has compeletely stopped charging, no matter how much I move the usb cable around in the plug on the phone side.
I have tried different cables too but to no avail.
I don't know what to do now. The battery has run flat and I cannot use my phone anymore.
Any ideas??
Thanks.
Click to expand...
Click to collapse
It looks like your only option is to replace the usb port on your phone, or have a phone repair shop replace it for you.

Yes this is the feeling that I am getting. I'm just surprised that this connector can actually fail. It's not like I mistreated it.
Is this common issue with the One X?

It isn't common, I've only seen a couple of these cases.
Sent from a crappy Samsung because my Evita died

Can I just buy an cradle that charges the phone through the back pins? Any one got experience with this?

The phone doesn't support wireless charging natively.
Sent from a crappy Samsung because my Evita died

Not wireless, but it's got 4 pins at the back and there seems to be a cradle from HTC for it.

Ahh yeah ok you mean the pogo pins, I'm following you now. I've never actually seen the cradle.
Sent from a crappy Samsung because my Evita died

My understanding is that HTC shifted the pogo pins on the XL compared to the international X. This means the dock you see around doesn't work for our phone.
Sent from my One X using XDA Premium 4 mobile app

Related

[Q] Help it won't charge

Just got the battery warning so I plugged it in and to my surprise nothing happened ... checked the plug, restarted.. it just won't charge . When I turn screen off and plug it in the screen turns on but it doesn't charge .. is it busted?
Sent from my Nexus S using XDA App
Are you plugged into a wall socket? If you are trying to charge through USB from a computer, it won't charge unless in sleep mode. Even then it will charge slowly.
Plugged into a wall socket atm.. iv tried from a computer I don't get a charging icon like I used 2
Sent from my Nexus S using XDA App
My was doing the same,I have try different wall sockets in the house and one work ,so keep trying.
Sent from my HERO200 using XDA App
One works? What how's that lol
Sent from my Nexus S using XDA App
this will sounds bad but.... check the usb connection to the plug, as the way its made you can actully push the usb into the plug the wrong way around....
Tried all plugs don't work and yes its the right way round
Sent from my Nexus S using XDA App
when I plug it into a comp it comes up with the USB stuff like Asus sync .. just not charge..
Sent from my Nexus S using XDA App
Anyone else had this issue
Sent from my Nexus S using XDA App
Just got it from Amazon and I have the same issue and still not able to figure out how to fix it. My Transformer is lying there without charging. Planning to return it to Amazon.
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
It just doesn't work. How is the usb cable connected to your adapter? It just gets in both ways.
Can you send me a picture of how the three parts are fit into each other?
its only suppose to go in one way, just like conncting any USB devices. But tried that, dissemble the adaptor and put them together, it actually happened to me once too, did exactly that and everything fixed. Remember you gotta squeeze pretty hard to put the two pieces together.
Thanks guys, its working. But this is ridiculous, you have to do a dumbbell roll to fix battery plug
i cant get it too charge and i just got it in the mail. why the hell it even come with this wack ass plug in the first place. what a horrible first impression!
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
italia0101 said:
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yes, I had this problem with mine too.
It seems to be a common issue:
http://forum.xda-developers.com/showthread.php?t=1075475
D_Czap said:
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
Click to expand...
Click to collapse
This seriously works?
I just hope the voltage is right... I've tried different adapters for my phone and then my phone started acting weird (like it didn't take calls and would freeze at times). Replaced the adapter and it returned to normal again.
My TF adapter also gets really hot when charging.
Thanks for the recommendation.
I put some petroleum jelly on the metal prongs and smashed it on the counter a few times AFTER snapping it in.
Unfortunately I did them at the same time and didn't test in between so i don't know which if either or possibly both fixed it but mine is finally ****ing charging.
What a headache. I'm really bothered by ASUS for issuing such a faulty component.
I'm probably going to pick up that dynex tomorrow, because I just KNOW this will break again and mysteriously lodge itself into my drywall.
I just had the problem and discovered that the 5 forward pins on the power adapter are apparently quite easily deformed.
The charger is dual output, 5v and 15v.They use a USB3 connector, with the 15v quick charge output on those pins. I expect that they use the old USB 2 pins behind them to supply 5v for a slow charge, and PC data/charge connection.
Just prior to this, I had tried using an extension USB3 cable on it, so that I could use it while charging, and I suspect that was just enough to deform a couple of the 5 pins in the charger, and I got no charge at all from it, even after putting it back to normal. After an hour, the charger was still cold, and no indication of charging on either the tablet or with the table and keyboard attached.
With a good light and strong magnifier, I could see that a couple of the pins (of the 5 in the front) looked a bit recessed compared to the others, and carefully used the tip of a very fine needle to lift all of them just slightly. Having done that, the charger came to life when I plugged it back in, and the TF is indicating that it is charging.
I don't know how solid or permanent the fix will be, but it is working for me now.

Infuse picky about cables.

So turns out I didn't ship this week... -_- Just what I've come to expect from the military lol. But on to my thread! Is it just me, or do any of you guys ever have issues with certain USB cables? My phone seems extremely picky about which ones work and whatnot. I've tried an LG one for a Sprint Optimus S, borrowed from my sister to charge and it wouldn't charge, tried an HTC from my girlfriend's Inspire, and I also tried an AT&T generic cable. The last two cables will charge, but no data will work, and I know there's nothing wrong with them because they all work with other people. So far I've only had luck with the Samsung official, and it seems as if mine has lost it's data abilities So on my quest to find a new one to purchase, I've wanted to avoid one that wouldn't work. If any of you guys have this problem with your phone being picky about cables, please let me know so I don't feel like I'm just crazy, lol.
Yes, i have had my share of problems with cables. I had one from my old Aria that i tried to use to charge one day and completely mest up my phone. My computer wouldn't recognize the phone, it wouldn't charge, etc. That was a headache. I just stick with the Samsung cables.
Sent from my SAMSUNG-SGH-I997
honestly ive never had issues, i just got my infuse today but its charged from several differnt cables,
Car Charger
Blackberry Charger and Cable
HTC Cable in PC (and data worked)
Ive never had issues, it seems that I have about 7 or 8 micro usb cables/chargers and from my captivate to my brand new infuse ive never experienced an issue..
I've had some issues with the orignal charging cable actually wanting to charge my phone.
Also, when plugging the phone into the computer I can't use the stock cable to do any flashing and sometimes USB doesn't work. I end up using a charging cable from my Logitech K800 keyboard and it works like a charm.
Maybe look at the cables for the K800 from Logitech, I have used it to charge via wall adapter, computer USB port, and it works for flashing. It's also longer than hell and comes with a little Velcro hoop attached to it for easy storage / transportation.
I'm glad I'm not the only one with this issue, lol. I thought my phone was just crazy, haha.
Sent from my SAMSUNG-SGH-I997 using xda premium
I've never had a problem with any cable (BlackBerry, HTC, various Samsung) on any of my Samsung devices. Used them on Captivate, Epic and Infuse with no problems. I almost wonder if the USB port's quality is as big a factor as the cables.
My phone will charge about 55% of the time. It is the most annoying and aggravating thing I have ever encountered. Of course I can't take it back because I dropped it and shattered the screen about 2 days before my case came in the mail
Some of the AT&T cables are charging-only and won't pass data (they get lots of bad reviews for this...)
General rule:
A straight-through cable will depend on the charger to determine how the device charges. If the charger shorts D+ and D- together on its end, the phone assumes AC. If the charger uses iPad/iPhone resistors to indicate a dumb charger, the Samsung will assume USB. Not sure what happens if the charger has nothing on D+/D-.
Some of the AT&T cables short D+ and D- together in the cable - meaning they'll always charge as an AC charger but won't work for data.
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
Some of the AT&T cables are charging-only and won't pass data (they get lots of bad reviews for this...)
General rule:
A straight-through cable will depend on the charger to determine how the device charges. If the charger shorts D+ and D- together on its end, the phone assumes AC. If the charger uses iPad/iPhone resistors to indicate a dumb charger, the Samsung will assume USB. Not sure what happens if the charger has nothing on D+/D-.
Some of the AT&T cables short D+ and D- together in the cable - meaning they'll always charge as an AC charger but won't work for data.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
If anyone is short on micro usb or in the market for one,
look for data cables instead of just a charge cable.
they're about a buck ea. on ebay
http://www.ebay.com/sch/i.html?_trk...&_sticky=1&_trksid=p3286.c0.m14&_sop=15&_sc=1
I picked up about a half-dozen Blackberry branded micro USB cables off ebay for a buck a piece, shipped; they worked like a charm.
I mistakenly thought it wouldn't matter, and on a business trip to NY took my son's cable from his LG dumb-phone. I had all kinds of problems with it, so yes, I see that behavior too. It wouldn't charge unless I fully seated the cable and then removed it halfway out of the USB connector on the phone. Even then, I occasionally had problems with it.
Had the same issues. Good cables has associated "click" event when it inserted, bad ones are loose. If you look at USB connection from Samsung made cables it has significantly larges pins on bottom (probably 2x time bigger then other brands) and that's what makes a difference. This is also important in a car with a lot of vibration. I just bought specifically Samsung OEM branded microUSB cables from eBay and never had any issues after that.
FWIW... USB cables from Monoprice work just fine on my Infuse.
And I had issues charging with a cable from another Samsung phone.
My Infuse stopped being reconized by computer and at same time I realized that it wasn't charging also. It would charge on my computer but not wall or car charger. While munchin down on some wings I dropped it and it splashed into the bleu cheese dressing. The mic and charge port were crammed with cheese. I thought I cleaned it but no. I took a tooth cleaning pick (used to get food out of your teeth, has a green brush on one end) swabbed it in alcohol, the rubbing variety and gently scrubbed the contacts. Phone now charges on all chargers, computer still won't connect.
Had all sorts of issues with cords/ports. I'm convinced it has something to do with the dual sd cards. But who knows. Anyways now using a monster data cord and it works great! well as long as I only use it on one specific USB port
socialal said:
Had all sorts of issues with cords/ports. I'm convinced it has something to do with the dual sd cards. But who knows. Anyways now using a monster data cord and it works great! well as long as I only use it on one specific USB port
Click to expand...
Click to collapse
The SD cards have nothing to do with it.
Sent from my SAMSUNG-SGH-I997 using xda premium
I used to have the Captivate and when I bought the Infuse 4G, I accidently sent the cable that came with the Infuse with the Captivate. It turned out the two cables were the exact same model but somehow my Infuse will only allow me to charge with the Captivate cable and not data.
That is why I have resorted to cloud syncing. It is the future!

Broken Charging Port

Hi All
I was given this MT4GS about three months ago by a friend. All of the sudden it stopped taking a charge. At first, if i held the charger the right way, it might get a little charge, but now I'm getting nothing. So, I'm alternating between a couple Anker batteries and one stock, hoping someone has had this repaired (and that it wont' cost me a ton of money). Did anyone else have this problem?
Thanks
that sounds more like a usb cable problem than charger port... have you tried other usb cables?
my chargers go bad in about 4 months...I noticed they get really loose in my device. I got this cable and it still works (its been around 6 months) http://www.amazon.com/gp/product/B004GF8TIK/ref=oh_details_o02_s00_i00 (this is just the cable, keep the power plug from your stock charger)
xmc wildchild22 said:
my chargers go bad in about 4 months...I noticed they get really loose in my device. I got this cable and it still works (its been around 6 months) http://www.amazon.com/gp/product/B004GF8TIK/ref=oh_details_o02_s00_i00 (this is just the cable, keep the power plug from your stock charger)
Click to expand...
Click to collapse
I thought i was the only one whos charger went dead like that, seems like the 2 hooks go flat after a while
Sent from my HTC MyTouch 4G Slide using Tapatalk 2
That's the one bad thing about micro usb. It's the standard port for all android phones now, but it's very small, and if you're not careful it can break easily
My MT4G Slide recently started to exhibit this problem. The original cable that came with the phone still works perfectly fine. Unfortunately all my other cables have stopped working. I'll order the cable in the thread and hopefully it will work fine.
Kinda annoying cause now my car and bedside chargers are useless.
Almost 99% of the time will be the cable. I had to replace mine 4 times in one year.
Sent from my myTouch_4G_Slide using xda app-developers app
h3ktyk said:
Almost 99% of the time will be the cable. I had to replace mine 4 times in one year.
Click to expand...
Click to collapse
you might check out this video:
http://www.youtube.com/watch?v=yjnXcFG3674
this guy shows how you can use a needle to 'clean out' the port, because sometimes lint gets wedged down in and prevents the cord from making good contact.
And after you've cleaned it out, I would get something like this to prevent it from happening again
http://www.topicovers.com/products/micro-usb-port-cover
Or clean all the lint out of your pockets!
Sent from my myTouch_4G_Slide using xda app-developers app
So yea that cable works okay. Still not perfect though but better than nothing.
I think one of the pins is just bent down and I don't have pliers so small that I could pull them back up. Plus it's hard to see.
Has nothing to do with the cable. All with the port. The cables all work perfectly fine on other devices.

[Q] stock, unrooted one x battery problem..help?

My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
redpoint73 said:
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
Click to expand...
Click to collapse
Well she plugs into the wall, never the computer. And the charger she uses is the charger that came w/ the phone. If its the charger that could possibly be the issue then I'll tell her to get it swapped out at an at&t store but I really don't think that's the issue honestly
Sent from my Galaxy Nexus using xda premium
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
redpoint73 said:
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
Click to expand...
Click to collapse
I appreciate it man, will do
Sent from my Galaxy Nexus using Tapatalk 2
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
DroiDAddicT14 said:
My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
denversc said:
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
Click to expand...
Click to collapse
Yes there was definitely a lightning bolt when it was on. And is it possible to wipe the battery stats even if the phones not rooted?
Sent from my Galaxy Nexus using Tapatalk 2
timmaaa said:
Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
The outlet isn't switch operated lol. It has a constant 120V
Sent from my Galaxy Nexus using Tapatalk 2

Charging port going bad?

My phone has been hating chargers lately. I would say that my charging port is definitely going bad, except that there are a couple of chargers that do work pretty well with my phone. I bought a new Verizon universal car charger, and the first one worked well for about a month before my phone started connecting and disconnecting repeatedly. I took the charger to Verizon and the tech support lady took my phone and charger away for a few mins. She said that my car charger had a short in it. OK. So now I have a new one, and it is working well. But as for every other charger that I use. They all seem to have a very difficult time connecting or staying connected. If I move the cord around, the phone will begin to charge, although at a VERY slow pace. All of my high capacity chargers are doing this as well. Hours to charge the phone fully. Are all of my chargers simply going to crap, or is my charging port taking a slow dive? Ideas?
If I were you, I would get a wireless charger ASAP, to save wear and tear on your charge port. There are a few if you search. Verizon has one also.
Via my Google Galaxy S3 running magic beans
alprazolam said:
My phone has been hating chargers lately. I would say that my charging port is definitely going bad, except that there are a couple of chargers that do work pretty well with my phone. I bought a new Verizon universal car charger, and the first one worked well for about a month before my phone started connecting and disconnecting repeatedly. I took the charger to Verizon and the tech support lady took my phone and charger away for a few mins. She said that my car charger had a short in it. OK. So now I have a new one, and it is working well. But as for every other charger that I use. They all seem to have a very difficult time connecting or staying connected. If I move the cord around, the phone will begin to charge, although at a VERY slow pace. All of my high capacity chargers are doing this as well. Hours to charge the phone fully. Are all of my chargers simply going to crap, or is my charging port taking a slow dive? Ideas?
Click to expand...
Click to collapse
Have you checked to see if your phone is charging by USB or ac? I ask because a lot of times my phone says USB even though it is an ac source.
Sent from my SCH-I535 using Tapatalk 2
neh4pres said:
If I were you, I would get a wireless charger ASAP, to save wear and tear on your charge port. There are a few if you search. Verizon has one also.
Via my Google Galaxy S3 running magic beans
Click to expand...
Click to collapse
Now that's not a bad idea. I forgot that these things have a wireless charging option. It's a little expensive if I remember right. I do have a $100 gift card from Christmas for Best Buy (hate that place!).
TXI Kaze said:
Have you checked to see if your phone is charging by USB or ac? I ask because a lot of times my phone says USB even though it is an ac source.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
It does show charging by AC. I'll check on all of my chargers to be sure. But to clarify, on most chargers, my phone disconnects and reconnects to the charger over and over. It's as if either every charging cable I have is bad, or my charging port is loose or not getting a good connection. I have to make sure my phone sits even with the charging cable, or it won't charge at all. Vehicle chargers are the worst because of the constant movement in a vehicle.
alprazolam said:
Now that's not a bad idea. I forgot that these things have a wireless charging option. It's a little expensive if I remember right. I do have a $100 gift card from Christmas for Best Buy (hate that place!).
It does show charging by AC. I'll check on all of my chargers to be sure. But to clarify, on most chargers, my phone disconnects and reconnects to the charger over and over. It's as if either every charging cable I have is bad, or my charging port is loose or not getting a good connection. I have to make sure my phone sits even with the charging cable, or it won't charge at all. Vehicle chargers are the worst because of the constant movement in a vehicle.
Click to expand...
Click to collapse
Ah, okay. Didn't read that part haha. If i were you and had another phone to temporarily use i would send the phone to Samsung for warranty repair.
Sent from my SCH-I535 using Tapatalk 2
alprazolam said:
My phone has been hating chargers lately. I would say that my charging port is definitely going bad, except that there are a couple of chargers that do work pretty well with my phone. I bought a new Verizon universal car charger, and the first one worked well for about a month before my phone started connecting and disconnecting repeatedly. I took the charger to Verizon and the tech support lady took my phone and charger away for a few mins. She said that my car charger had a short in it. OK. So now I have a new one, and it is working well. But as for every other charger that I use. They all seem to have a very difficult time connecting or staying connected. If I move the cord around, the phone will begin to charge, although at a VERY slow pace. All of my high capacity chargers are doing this as well. Hours to charge the phone fully. Are all of my chargers simply going to crap, or is my charging port taking a slow dive? Ideas?
Click to expand...
Click to collapse
Mine does the same thing. I hate it I only have one one usb cord that always works the others no longer worj and when I buy a new one they workz for a short period of time.
Sent from my SCH-I605 using Tapatalk 2
TXI Kaze said:
Ah, okay. Didn't read that part haha. If i were you and had another phone to temporarily use i would send the phone to Samsung for warranty repair.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Yeah...it is still under the Verizon warranty. I have taken it up there, but I didn't want to be an ass, insisting that it's the phone, when maybe the phone is just picky about chargers. They did try to swap out my battery, as a first step. I'm probably gonna go up and insist on a replacement. I just don't see it being every other charger. I have owned several other smartphones that were power intensive, such as the Galaxy Nexus and the Droid X. They didn't have this problem.
johnnilsson said:
Mine does the same thing. I hate it I only have one one usb cord that always works the others no longer worj and when I buy a new one they workz for a short period of time.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Have you gone to Verizon about it? Just curious to know what they said to you, if so.

Categories

Resources