Failed unlocking bootloader - Moto G Q&A, Help & Troubleshooting

(bootloader) Unlock code = my code...
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.347s
i am trying allready 2 days and i get this error, please help

I don't think that's the way to unlock your bootloader... You have to go to the Motorola website and enter the code and they'll send you an unlock code.
Then you have to type
Code:
$ fastboot oem unlock UNIQUE_KEY
UNIQUE_KEY is replaced by the code they sent you.
Press thanks of I helped you.

aspico said:
(bootloader) Unlock code = my code...
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.347s
i am trying allready 2 days and i get this error, please help
Click to expand...
Click to collapse
I am also facing the same issue. Have you got any solution to this issue? Please let me also know if you have got any solution.

vhngu930 said:
I don't think that's the way to unlock your bootloader... You have to go to the Motorola website and enter the code and they'll send you an unlock code.
Then you have to type
Code:
$ fastboot oem unlock UNIQUE_KEY
UNIQUE_KEY is replaced by the code they sent you.
Press thanks of I helped you.
Click to expand...
Click to collapse
Take a look at my pictures that i attached, i have done it step by step and i get allways the same error, i put in the code from motorola, so please next time have a look and then comment.

Is there anybody who could fix that please?

Guys, this is not a problem what anyone can fix here. Maybe one day. At least not now.
Use the Motorola forum in its issue related thread.

aspico said:
Take a look at my pictures that i attached, i have done it step by step and i get allways the same error, i put in the code from motorola, so please next time have a look and then comment.
Click to expand...
Click to collapse
I DID. According to the screenshot, you didn't write $ at the beginning. Also, you wrote (unlock code) instead of the code you received per email. Please study your own screenshots before posting.
---------- Post added at 07:35 AM ---------- Previous post was at 07:32 AM ----------
Sorry for double-post:
BTW,
Code:
(bootloader) unlock code= (whatever you typed)
Is definitely not the command for unlocking your bootloader.

vhngu930 said:
I DID. According to the screenshot, you didn't write $ at the beginning. Also, you wrote (unlock code) instead of the code you received per email. Please study your own screenshots before posting.
---------- Post added at 07:35 AM ---------- Previous post was at 07:32 AM ----------
Sorry for double-post:
BTW,
Code:
(bootloader) unlock code= (whatever you typed)
Is definitely not the command for unlocking your bootloader.
Click to expand...
Click to collapse
are you blind???????
take a better look again on my screenshot i wrote unlock and then my code, you will see it writes fastboot oem unlock (mycode)
and you noob you don't have to write $ $ $ $ $ $
please stop wasting my time!
i here any block or something, so i can block this ****, i just wanna unlock my bootloader

aspico said:
are you blind???????
take a better look again on my screenshot i wrote unlock and then my code, you will see it writes fastboot oem unlock (mycode)
and you noob you don't have to write $ $ $ $ $ $
please stop wasting my time!
i here any block or something, so i can block this ****, i just wanna unlock my bootloader
Click to expand...
Click to collapse
I'm talking about the first command(first screenshot) man!!!! The second one is completely wrong!! If you wanna unlock your bootloader, then go to the Motorola site and copy THE WHOLE COMMAND. BTW I'm not a noob I'm a senior member lol
---------- Post added at 08:00 AM ---------- Previous post was at 07:58 AM ----------
aspico said:
are you blind???????
take a better look again on my screenshot i wrote unlock and then my code, you will see it writes fastboot oem unlock (mycode)
and you noob you don't have to write $ $ $ $ $ $
please stop wasting my time!
i here any block or something, so i can block this ****, i just wanna unlock my bootloader
Click to expand...
Click to collapse
Just type what I wrote!!! Did you even try to use my command!!??

vhngu930 said:
I'm talking about the first command(first screenshot) man!!!! The second one is completely wrong!! If you wanna unlock your bootloader, then go to the Motorola site and copy THE WHOLE COMMAND. BTW I'm not a noob I'm a senior member lol
---------- Post added at 08:00 AM ---------- Previous post was at 07:58 AM ----------
Just type what I wrote!!! Did you even try to use my command!!??
Click to expand...
Click to collapse
Yes i tried like you said! It is a Motorola problem, i am waiting for them to response, nobody but them can help me, i done everything step by step.
I will write here, when i get a response.

aspico said:
Yes i tried like you said! It is a Motorola problem, i am waiting for them to response, nobody but them can help me, i done everything step by step.
I will write here, when i get a response.
Click to expand...
Click to collapse
take a look post by olovierM in motorola forum.
they say "@retrofan, @Xorg,
We have identified the issue causing the "incorrect password" error on some 4.4.4 devices, and we are looking at the simples way to provide a fix. I will follow up with an update here as soon as I can. Your patience is appreciated !"
https://forums.motorola.com/posts/132580d3df?page=25

I followed the steps in motorola website. But when I try, I get the same error as OP. Please help.

hafizimtiaz said:
I followed the steps in motorola website. But when I try, I get the same error as OP. Please help.
Click to expand...
Click to collapse
take a look post by olovierM in motorola forum.
they say "@retrofan, @Xorg,
We have identified the issue causing the "incorrect password" error on some 4.4.4 devices, and we are looking at the simples way to provide a fix. I will follow up with an update here as soon as I can. Your patience is appreciated !"
https://forums.motorola.com/posts/132580d3df?page=25

shibliaftab said:
take a look post by olovierM in motorola forum.
they say "@retrofan, @Xorg,
We have identified the issue causing the "incorrect password" error on some 4.4.4 devices, and we are looking at the simples way to provide a fix. I will follow up with an update here as soon as I can. Your patience is appreciated !"
https://forums.motorola.com/posts/132580d3df?page=25
Click to expand...
Click to collapse
thanks.. plz update here as soon as they provide a fix.

oem fail
same prblm unlock failure recently upgraded 4.4.4 from 4.4.2
also cant find the solution

solution pwd incorrect 4.4.4
sorry for being late but recently I was trying to unlock my moto g boot loader and ended up here because I faced:
Code:
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.256s
so thanks to Wendy_W from Motorola forums I have succesfully unlocked my moto g following his instructions in this post:
Code:
https://forums.motorola.com/posts/f2061da875
it seems there was such a problem when unlocking bootloader at moto g 4.4.4 kitkat... so they released a fix img to make it possible... so according to them:
If you are on a Moto G on 4.4.4 and encounter the 'password incorrect' error, please:
Download this ZIP file
Code:
https://forums.motorola.com/files/51c3cbf839/G_4.4.4.BL_Fix.zip
and follow the instructions in the ZIP file. This only applies to users for Moto G , first generation, on 4.4.4. Please do not try these steps on a Moto G 4G LTE, or second generation G.
If your device is still on 4.4.3, please wait until the 4.4.4 upgrade before attempting this - thanks
Click to expand...
Click to collapse
this worked for me so I decided to share with you
thanks for the infos in this thread!!!

jeffersfp said:
sorry for being late but recently I was trying to unlock my moto g boot loader and ended up here because I faced:
Code:
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.256s
so thanks to Wendy_W from Motorola forums I have succesfully unlocked my moto g following his instructions in this post:
Code:
https://forums.motorola.com/posts/f2061da875
it seems there was such a problem when unlocking bootloader at moto g 4.4.4 kitkat... so they released a fix img to make it possible... so according to them:
this worked for me so I decided to share with you
thanks for the infos in this thread!!!
Click to expand...
Click to collapse
I have the same issue... but when downloading the zip, I cant seem to find instructions??? What do I do with the IMG files? Help?
***EDIT***
So, I found this thread that had proper noob instructions... if it helps anyone.
hxxps://hafizimtiaz.wordpress.com/2015/01/02/unlock-the-bootloader-of-motorola-moto-g/

Yes, I had this exact same problem while unlocking my bootloader. Here are the files with instructions. Note that you try this only on 4.4.4 bootloader.

thanks guys bootloader is unlocked on 4.4.4. im facing another problem , custom recovery CWM or TWRP non of them r booting after installation instead the phone is rebooting or blank screen plz help guys

hate reviving dead thread, but ive done the fix img flash via fastboot posted by moto, and unlock key finally was accepted, but BL is STILL secure, NOT unlocked.
would i have better luck just going ahead and updating to 5.1 first?
i have a falcon xt1031
it's shown as unlockable using this fix mentioned above, just cannot find any info on AFTER updating to 5.1 so im holding off for now.
apologies for the necro here, just one of the top threads to show in my search for fix.

Related

[Q] How to re-lock bootloader

My carrier (C Spire) has found a problem with the device on their network that makes the device lose it's signal all the time. They claim it is a device problem anyway. I have unlocked the bootloader on the phone, but have not flashed any roms or made any other changes to the phone. Just the unlocked bootloader. They have said that since they know it is a problem with the device, they will let owners come in and exchange the phone for a Galaxy SIII free and clear. The only stipulation is it has to be in like new condition. My phone is perfect except for the unlocked bootloader. They'd probably never notice if it wasn't for that notification screen when the phone reboots that would tell them. I need to relock the bootloader to make that screen go away.
So, my question is, how do I do that? I've tried doing 'fastboot oem lock' but that doesn't work.
This is what I get when I try:
Code:
C:\Users\adear\AppData\Local\Android\android-sdk\platform-tools>fastboot oem lock
...
(bootloader) FAIL: Please run fastboot oem lock begin first!
OKAY [ 0.014s]
finished. total time: 0.016s
If I run the command as it suggests I get:
Code:
C:\Users\adear\AppData\Local\Android\android-sdk\platform-tools>fastboot oem lock begin
...
(bootloader) Ready to flash signed images
OKAY [ 0.246s]
finished. total time: 0.248s
I'm not sure what to do to get it to lock again.
Can anyone please help?
The problem is, you've unlocked it 'officially' from Moto... so it's registered in the database as unlocked.
You can try to change the boot logo, I haven't tried yet... Supposedly you can to get rid of that annoying screen.
Maybe you will just have to take it in and hope they don't reboot it. Kinda sucks that we have official unlocks now, because they can now easily track who has unlocked their phones and who hasn't :/
According to Moto, you can relock the bootloader, although the warranty remains voided. I know Moto knows about it, but I doubt very much that the carrier is going to go so far as to check it.
I just need to know why the 'fastboot oem lock' command didn't work. And what I can do to relock it.
adear11 said:
According to Moto, you can relock the bootloader, although the warranty remains voided. I know Moto knows about it, but I doubt very much that the carrier is going to go so far as to check it.
I just need to know why the 'fastboot oem lock' command didn't work. And what I can do to relock it.
Click to expand...
Click to collapse
Did you try using the same key to unlock to relock?
I've never bothered relocking...
arrrghhh said:
Did you try using the same key to unlock to relock?
I've never bothered relocking...
Click to expand...
Click to collapse
Is the key required to relock? I had not tried using it.
adear11 said:
Is the key required to relock? I had not tried using it.
Click to expand...
Click to collapse
I said I've never tried to relock.
It makes sense tho. Same process to relock as it was to unlock. Give it a shot, what do you have to lose.
arrrghhh said:
I said I've never tried to relock.
It makes sense tho. Same process to relock as it was to unlock. Give it a shot, what do you have to lose.
Click to expand...
Click to collapse
Just gave it a try, got the same result. "Fail: Please run fastboot oem lock begin first!"
adear11 said:
Just gave it a try, got the same result. "Fail: Please run fastboot oem lock begin first!"
Click to expand...
Click to collapse
You entered fastboot oem lock begin <key>?
arrrghhh said:
You entered fastboot oem lock begin <key>?
Click to expand...
Click to collapse
When I do 'fastboot oem lock begin [key]' I get "(bootloader) Ready to flash signed images".
From here, if I do 'fastboot oem lock' again, I get "Re-Lock Failure. See display." On the phone's display, I get:
Code:
No valid PIV block in SP for system
piv validation failed (system)
Re-lock failure
Hrm. I was poking around Moto's FAQ's and community site, and they talk about relocking - but not in detail unfortunately. They cryptically state that they will not release any stock recoveries at this time - so perhaps if you don't have the stock recovery, you can't relock...?
I would post up on Moto's forums or call their support... Not sure how much help they will be, but their website leaves much to be desired about the relocking process...
oh dear some anonymous person had pasted motorola's flashing script, perhaps you can use it to figure out how to fix your device
http://pastebin.com/Ca8wcGAv windows
http://pastebin.com/SnxrbdaW linux/mac
im just really glad i happened to be browsing around pastebin and found that in it.
shabbypenguin said:
oh dear some anonymous person had pasted motorola's flashing script, perhaps you can use it to figure out how to fix your device
http://pastebin.com/Ca8wcGAv windows
http://pastebin.com/SnxrbdaW linux/mac
im just really glad i happened to be browsing around pastebin and found that in it.
Click to expand...
Click to collapse
so, if one were interested in using this anonymous persons script, how would one proceed?
adear11 said:
so, if one were interested in using this anonymous persons script, how would one proceed?
Click to expand...
Click to collapse
i would imagine gathering all the files and putting them in the proper spots/folders would assemble a replica of this script. i was just mentioning you should look thru to see if there is anything taht helps you tho
In short, in order to relock the bootloader, you have to flash signed software in the process.
Ugh why did I try this lol.. Still having problems. I restarted my computer and that fixed the problem "waiting for device" now in cmd it will at least recognize the phone BUT, I get this trying to figure out some information
getvar:cid FAILED (command write failed (unknown error))

[Q] Moto G Bootloader Unlock: Incorrect password

I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Same problem
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
i have the same issue, do you find any solution?
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
I bet you have entered the number wrong.
In my case I copy paste the code directly from the email send by Motorola, and i also check the number several times
Enviado desde mi Nexus 7 mediante Tapatalk
Meuuks13 said:
I bet you have entered the number wrong.
Click to expand...
Click to collapse
i have copy-pasted the code, nothing can go wrong there i suppose
I'm following the Motorola forum for this problem, they say that is a problem with the new kit Kat update and are working to solve it, but who knows when.
I had a code error (not at this stage, but when entering unlock string into Moto website). Copying into Word document first seemed to solve it. No harm in trying I suppose.
Copy and paste can carry text formatting with it. Manually type the code to avoid errors.
Tadeo_B said:
In my case I copy paste the code directly from the email send by Motorola, and i also check the number several times
Enviado desde mi Nexus 7 mediante Tapatalk
Click to expand...
Click to collapse
please let me know when they provide a solution ..
---------- Post added at 04:52 PM ---------- Previous post was at 04:47 PM ----------
Tadeo_B said:
I'm following the Motorola forum for this problem, they say that is a problem with the new kit Kat update and are working to solve it, but who knows when.
Click to expand...
Click to collapse
please let me know when they provide a solution.. me too getting "password incorrect "..
welsonerva said:
please let me know when they provide a solution ..
---------- Post added at 04:52 PM ---------- Previous post was at 04:47 PM ----------
please let me know when they provide a solution.. me too getting "password incorrect "..
Click to expand...
Click to collapse
I posted on that forum almost ten days ago. Still no response.
Elrom said:
I posted on that forum almost ten days ago. Still no response.
Click to expand...
Click to collapse
hope they're working on it and provide a solution soon..
There is a fix that was posted now in Motorola's official forum regarding this topic. You can now unlock the bootloader
droidace said:
There is a fix that was posted now in Motorola's official forum regarding this topic. You can now unlock the bootloader
Click to expand...
Click to collapse
Where? I've been searching for over an hour now, do you mind providing a link to the fix?
Thanks!
Found it! haven't tested it yet tough, just in a few minutes
They report succesfull unlocking anyway =D
welsonerva said:
hope they're working on it and provide a solution soon..
Click to expand...
Click to collapse
This is the address of the fix
https://forums.motorola.com/posts/f2061da875?page=16
Exactly, and i can now confirm its working! although you still get the error message, the bootloader unclocks
READ THE INSTRUCTIONS!!!
robin0800 said:
This is the address of the fix
https://forums.motorola.com/posts/f2061da875?page=16
Click to expand...
Click to collapse
thanks
Password Incorret!!!
I followed the exact steps in the Motorola website about unlocking the bootloader.
I use the Motog XT1032 with Android 4.4.4 .
When trying to unlock the bootloader , I keep getting the error: < wrong password >
Hey there, I own a moto G dual Sim , I tried unlocking boot loader but I failed.
It says password incorrect
Failure
I tried too many times..can I get some help with this??
I checked the password it's correct.
I downloaded sdk and also installed Motorola drivers.
Sent from my XT1033 using XDA Free mobile app
Sent from my XT1033 using XDA Free mobile app
Some Motorola Devices cannot be unlocked!
techie.anish said:
I have followed the exact steps given on the Motorola website about unlocking the bootloader.
I use XT1033 model(dual sim - India) running Android 4.4.4.
When trying to unlock bootloader, I keep getting the error: <password incorrect> <remote failure>
I have copy pasted the "unlock code" motorola had sent me, and also used the fastboot command:
Code:
fastboot oem unlock <my_secret_alphanumeric_20_digit_key
Please help me regarding the same..
Thanks in advance.
Click to expand...
Click to collapse
Have you checked your CID value. Some devices cannot be unlocked. I have an XT1033 16gb and i had the same problem. But my device is unlockable.
I found this at the Motorola forums.
forums.motorola.com/posts/132580d3df
The CID values returned is specific to each case.
$ fastboot getvar all
Mine was 0x0007. In this case the device can be unlocked!
Solution for password error in 4.4.4
Elrom said:
I posted on that forum almost ten days ago. Still no response.
Click to expand...
Click to collapse
I have an Moto g XT1033 and they finally gave a fix for the password incorrect issue of 4.4.4.
I downloaded it from their forum.
forums.motorola.com/posts/f2061da875?commentId=831032#831032[/url]
But i cant apply the fix. It has 2 .img files and a couple of txt files. I've been trying everything I know with the adb for 2 days now. I cant flash the fix. Please somebody help me.
I've posted my problem in their forum hoping for a solution.

Your device does not support unlocking bootloader

Any strong solution ? I tried via Google Chrome and Internet Explorer, nothing seem to work.
Any help will be appreciated
thank you Sagar Khanapurkar
Just got my Moto G. I tried to unlock my bootloader from the Moto site and I'm having problems as well. I'm positive I'm entering the code correctly and its saying my device doesn't qualify. On the forum thread my CID number shows that it should be eligible for unlock unlock. Apparently Moto hasn't replied with the response in the forum thread, so I guess we'll just have to wait and see what happens happens. I'm ready to root this mofo also.
Failed by opening bootloader
dskrilz said:
Just got my Moto G. I tried to unlock my bootloader from the Moto site and I'm having problems as well. I'm positive I'm entering the code correctly and its saying my device doesn't qualify. On the forum thread my CID number shows that it should be eligible for unlock unlock. Apparently Moto hasn't replied with the response in the forum thread, so I guess we'll just have to wait and see what happens happens. I'm ready to root this mofo also.
Click to expand...
Click to collapse
Here the Same, i have the G since last Monday and i failed by trying to open the bootloader for rooting...
I got the same error. What I did was I copied it by hand. Hope it helps
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you.
do it for me
Sagar Khanapurkar said:
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you. [/QUOTE
not works :crying: do it for me please
string: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
Click to expand...
Click to collapse
archies20 said:
Sagar Khanapurkar said:
Problem solved.
try doing this
paste the code
go to the end of the string
check for blank spaces by adding a blank space and deleting it
go to the start of the string
do the same thing
let me know if this works.
else give me the code, i'll do it for you. [/QUOTE
not works :crying: do it for me please
string: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
Click to expand...
Click to collapse
I am the same issue, the code from the server is not correct and you should post in the Motorola Forum so that they can look into it.
My phone is stuck in a fastboot loop caz I can't unlock the bootloader.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
killer23d said:
archies20 said:
I am the same issue, the code from the server is not correct and you should post in the Motorola Forum so that they can look into it.
My phone is stuck in a fastboot loop caz I can't unlock the bootloader.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Motorola unlockbootloader forum are closed
Click to expand...
Click to collapse
archies20 said:
killer23d said:
Motorola unlockbootloader forum are closed
Click to expand...
Click to collapse
The have a few threads, and this one is open:
https://forums.motorola.com/posts/f2061da875?page=3
Well, my problem is solved when I downloaded Telus 4.4.4 image, so far my phone is working now.. whew.
Click to expand...
Click to collapse
This is an issue which many people are facing with Motorola devices...Just unlock the bootloader on another day and it will work...Also make sure you don't leave any spaces in the unlock code...
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
pfufle said:
This is an issue which many people are facing with Motorola devices...Just unlock the bootloader on another day and it will work...Also make sure you don't leave any spaces in the unlock code...
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
Click to expand...
Click to collapse
After a few tryings now i recieved my unique unlock code from motorola.
I installed all the drivers also the Android sdk
in the comment prompt i typed in "fastboot devices" wich list my device and than "fastboot oem unlock UNIQUE_KEY"
and than i got this
(bootloader) Password incorrect!
(bootloader) OEM unlock failure!
FAILED (remote failure)
finished. total time: 0.335s
Click to expand...
Click to collapse
what did i wrong? my bootloader is unlockable because i have the cid:0x0007
pls help
Hi! The same trouble, bought Moto G XT1033 and I can not unlock the bootloader, incorrect password! Help!

I can't unlock bootloader.

Hello
I'm trying to unlock the bootloader of my motorola moto g 2015 but shows this message.
C: \ Users \ Gabriel \ Documents \ Adb Moto G 3 dual TV> fastboot oem get_unlock_data
...
(Bootloader) Failed to get unlock date, please try again!
FAILED (remote failure)
finished. Total time: 0.250s
I've tried everything reinstalled firmeware, I enabled oem unlock and usb debugging, but the problem persists, can anyone help me?
Gabriel Pavanelli said:
Hello
I'm trying to unlock the bootloader of my motorola moto g 2015 but shows this message.
C: \ Users \ Gabriel \ Documents \ Adb Moto G 3 dual TV> fastboot oem get_unlock_data
...
(Bootloader) Failed to get unlock date, please try again!
FAILED (remote failure)
finished. Total time: 0.250s
I've tried everything reinstalled firmeware, I enabled oem unlock and usb debugging, but the problem persists, can anyone help me?
Click to expand...
Click to collapse
What device specifically? Is this a carrier branded model?
acejavelin said:
What device specifically? Is this a carrier branded model?
Click to expand...
Click to collapse
XT1544 no Carrier branded, Brazil
Gabriel Pavanelli said:
XT1544 no Carrier branded, Brazil
Click to expand...
Click to collapse
Weird, it should clearly be eligible, and the OEM unlock in developer options doesn't stop this, just the actual unlock process.
Can you attach a copy of 'fastboot getvar all' or a picture of the bootloader screen?
acejavelin said:
Weird, it should clearly be eligible, and the OEM unlock in developer options doesn't stop this, just the actual unlock process.
Can you attach a copy of 'fastboot getvar all' or a picture of the bootloader screen?
Click to expand...
Click to collapse
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h ttp://imageshack.com/a/img924/3456/WC4bfk.jpg
I searched a lot on the internet, however the cases were unsolved.
Gabriel Pavanelli said:
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http://imageshack.com/a/img924/3456/WC4bfk.jpg
I searched a lot on the internet, however the cases were unsolved.
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Hmm... Nothing looks out of line there. Have you tried a different USB port and cable?
Also, I would suggest updating your fastboot to latest here if on Windows, if on a different OS let me know what your using.
Otherwise, time to go to the official Moto forums and this thread reading the first post carefully, and request assistance.
acejavelin said:
Hmm... Nothing looks out of line there. Have you tried a different USB port and cable?
Also, I would suggest updating your fastboot to latest here if on Windows, if on a different OS let me know what your using.
Otherwise, time to go to the official Moto forums and this thread reading the first post carefully, and request assistance.
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thanks I'll try
**
Gabriel Pavanelli said:
Just to see if it helps
C:\Minimal ADB and Fastboot>fastboot devices
0018058653 fastboot
C:\Minimal ADB and Fastboot>fastboot getvar all
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Yeah, nothing of note there... I would edit your post and remove your IMEI and serial number though, or at least the last 4-5 digits.
I suggest going to the official Moto thread I mentioned earlier, and verifying the standard issues... no USB hub and your connected directly to a USB 2.0 port on the mainboard, try different cable, fastboot is up to date, etc.
acejavelin said:
Yeah, nothing of note there... I would edit your post and remove your IMEI and serial number though, or at least the last 4-5 digits.
I suggest going to the official Moto thread I mentioned earlier, and verifying the standard issues... no USB hub and your connected directly to a USB 2.0 port on the mainboard, try different cable, fastboot is up to date, etc.
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Thank made a post there'll wait

[U NEED TO LOOK THIS] 'Can't unlock bootloader...'

So,
Its not my problem but one of my friend is facing it and I am unable to resolve it no matter what.
He have moto g 2015 Indian variant briefly XT1550
I tried unlocking its bootloader but every time I give command, " fastboot OEM get_unlock_data "
It gives a weird error. Saying
Code:
...
(bootloader) Failed to get unlock data, Please try again!
Failed (Remote Failure)
Finished. Total time: 0.243s
I tried searching for a fix all over internet some moto x play users were facing it but no solution.
I tried almost everything. I tried minimal adb and fastboot even mfastboot.
Drivers are installed and command, "fastboot devices" reports positively.
I will be attatching a screenshot of fastboot output. So please try to help him.
These community had never let me down.
Have you granted permission for OEM Unlocking in your phone in developer options..?
Jithin91 said:
Have you granted permission for OEM Unlocking in your phone in developer options..?
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Yup. Followed everything correctly. And if OEM unlocking was deal then it clearly states that in cmd. And yes its enabled.
Sir, I am not sure but would contacting Motorola directly be of any help?
Can you post a photo of your bootloader screen and/or the output of 'fastboot getvar all'?
acejavelin said:
Can you post a photo of your bootloader screen and/or the output of 'fastboot getvar all'?
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Here is it.
I haven't seen this kinda issue in any osprey till now.
BTW I have attached the getvar all output.
Arcade said:
Here is it.
I haven't seen this kinda issue in any osprey till now.
BTW I have attached the getvar all output.
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Hmm... That all looks fine. You're bootloader doesn't show Status as ENGINEERING does it? Otherwise I got nothing, it's giving you a remote failure, which is a device issue. Lenovo official forums has a specific area to ask for assistance with unlocking.
There is no harm in turning usb debugging off, turning OEM unlocking off and turning developer options off.
Then do a factory reset
Then turn developer options on agin, usb debugging on again , OEM unlocking on again and try again via fast boot
It won't cost a penny but may help to resolve the issue
just check u select correct command of ur moto id then sent it again to motorola offical page
Geekyogi said:
just check u select correct command of ur moto id then sent it again to motorola offical page
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Maybe you should read the thread again, OP can't get the code from the phone with get_unlock_data at all, not issues with the Moto site... The phone is getting the correct command, it even acknowledges its an unlock command, it just fails to get data with a "Remote failure" meaning a failure inside the device.
acejavelin said:
Maybe you should read the thread again, OP can't get the code from the phone with get_unlock_data at all, not issues with the Moto site... The phone is getting the correct command, it even acknowledges its an unlock command, it just fails to get data with a "Remote failure" meaning a failure inside the device.
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Yup. If that was the case then it was a very little problem and myself could have resolved it. No need to post it here.
BTW can't get unlock code till now. Isn't there any other way?
I have checked the cid value and its unlockable.
You must have known that too.
Arcade said:
Yup. If that was the case then it was a very little problem and myself could have resolved it. No need to post it here.
BTW can't get unlock code till now. Isn't there any other way?
I have checked the cid value and its unlockable.
You must have known that too.
Click to expand...
Click to collapse
We have done all we can do... You should go to the official Lenovo Motorola Support forums, they have an area specifically for bootloader unlock issues.
https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/bd-p/230
acejavelin said:
We have done all we can do... You should go to the official Lenovo Motorola Support forums, they have an area specifically for bootloader unlock issues.
https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/bd-p/230
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Okay. Thanks for your help.
Its kinda weird problem.
That only my poor friend encountered.
Make sure you have properly installed Motorola Drivers.
Maybe that must be causing the issue..!!
Did u find any solution or Lenovo care helped u in any way ? I recently got my g3 and facing same issue . Everything is installed properly drivers and all . Device is unlockable as well . Tried changeing pc as well . Flashed stock firmware and tried again bt no luck . If sm1 faced this , plz tell me the solution . Thanks .
gamerboy_010 said:
Did u find any solution or Lenovo care helped u in any way ? I recently got my g3 and facing same issue . Everything is installed properly drivers and all . Device is unlockable as well . Tried changeing pc as well . Flashed stock firmware and tried again bt no luck . If sm1 faced this , plz tell me the solution . Thanks .
Click to expand...
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What is your output from 'fastboot devices' and 'fastboot oem get_unlock_data'?
acejavelin said:
What is your output from 'fastboot devices' and 'fastboot oem get_unlock_data'?
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fastboot devices shows my device id .
fast oem get_unlock_data shows same result as of OP .
gamerboy_010 said:
fastboot devices shows my device id .
fast oem get_unlock_data shows same result as of OP .
Click to expand...
Click to collapse
Please post bootloader status (verbage and number, like Locked & 0, Engineering & 1, etc) and output of 'fastboot getvar all' please...
acejavelin said:
Please post bootloader status (verbage and number, like Locked & 0, Engineering & 1, etc) and output of 'fastboot getvar all' please...
Click to expand...
Click to collapse
Attached below . PLz help me .
gamerboy_010 said:
Attached below . PLz help me .
Click to expand...
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Unfortunately, everything looks fine... Going to have to say look at the link to Lenovo official forums given a few posts back, nothing else we can do.

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