Wifi problems - Moto G Q&A, Help & Troubleshooting

Hello
Im having problems with my wifi. When its on for some time then it bugs out and shows its on. I cant connect to networks and i cant see the saved networks. This also happens if it loses wifi signal for some time (i think 10 minutes). Then i have to restart my phone and then it shows the wifi is off, and when i turn it back on everything works again. (Until this happens again). Im not rooted and have a locked bootloader. Stock KitKat rom in europe (belguim). If you need more info then ask for it, ill be happy to give it and solve the problem

This is most probably the WiFi router issue. Make sure that you've reliable connection.
Check out my Blog for info on router setup.

VAMGDroidFan said:
This is most probably the WiFi router issue. Make sure that you've reliable connection.
Check out my Blog for info on router setup.
Click to expand...
Click to collapse
No its my phone because it doesnt show any saved networks and i can't connect to any, but it works after restarting so its not my router (and my moms nexus 7 and my dads laptop dont have problems on the wifi)
Also here is a screen of my abou phone settings:
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"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_toggle_sidebar": "Toggle sidebar"
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BUMP I really want to get this fixed

If you haven't got anything worth worrying about just factory reset. Should do the job
Sent from my Moto G using XDA Premium 4 mobile app

Clarkiieh said:
If you haven't got anything worth worrying about just factory reset. Should do the job
Sent from my Moto G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
But i will lose my apps and all progress for all my games

Depending on what games your playing the data should either be backed up on a social media account, and most have the option to sign into either google + or google play games.. They back all your data up..
Mine does anyways.
I am constantly flashing ROMs.. Or resetting my phone cause I've buggered something up. It doesn't take me long to reinstall them all.
You do have the option of using the app Helium from the play store. It backs all your apps up to a cloud storage like Box.. Or Dropbox
Sent from my Moto G using XDA Premium 4 mobile app

Clarkiieh said:
Depending on what games your playing the data should either be backed up on a social media account, and most have the option to sign into either google + or google play games.. They back all your data up..
Mine does anyways.
I am constantly flashing ROMs.. Or resetting my phone cause I've buggered something up. It doesn't take me long to reinstall them all.
You do have the option of using the app Helium from the play store. It backs all your apps up to a cloud storage like Box.. Or Dropbox
Sent from my Moto G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Helium doesnt work on motorolas, and i have a game that only saves your high score to the cloud, not your unlocled charatcters and stufd

Subway Surfers ..
If you had root you could use a app called Freedom..
I just realised that when i read up about it, I'll have a look for you
Sent from my Moto G using XDA Premium 4 mobile app
---------- Post added at 11:27 AM ---------- Previous post was at 11:25 AM ----------
You could copy the files from Android in your storage onto a computer. And copy your apps from data/data but I think you need root for that as well
Sent from my Moto G using XDA Premium 4 mobile app

Clarkiieh said:
Subway Surfers ..
If you had root you could use a app called Freedom..
I just realised that when i read up about it, I'll have a look for you
Sent from my Moto G using XDA Premium 4 mobile app
---------- Post added at 11:27 AM ---------- Previous post was at 11:25 AM ----------
You could copy the files from Android in your storage onto a computer. And copy your apps from data/data but I think you need root for that as well
Sent from my Moto G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i dont have root (didnt want to void warranty)
i heard about adb backup and maybe that could work, can you explain me how (i once tried it for emergencys if i would ever need it but i couldnt even pair adb and my moto g)

Bump
Yesterday i had this bug twice in 10 minutes

I'm resetting the phone now, i backed up all the aps and music on my pc with adb and explorer

Related

[APP][beta testers needed]Simple Wifi Backup

Hello fellow Xda members! So I finally finished up my App Simple Wifi Backup
Don't you hate when you flash a new rom or get a new phone and all your Wifi Keys are gone? Well this app is a simple tool that backup/restore wifi keys. Its simple and anyone can use it. Of course you need root.
Market Description
--------------------------
/// This is Super Wifi Backup and Restore////
Hate having to reenter all your saved wifi password keys every time you flash a new rom? Well here is the solution.
SWBR will do the following
-Back up ALL saved wifi keys/passwords so the root of your SD card
-Restore ALL your keys/passwords if they get wiped or deleted!
This was made for simple easy use, small and handy.
THIS REQUIRES ROOT AND BUSYBOX TO RUN!
If you don't know what those two things are, STAY AWAY!
This is our beta release which has been tested hundreds of times, but even though we are not responsible to ANY damage you, yourself as the phone owner inflict on your device, downloading this app means you agree that if any damage is done it is solely your doing.
Lite version soon!
Im having this on here for free to give back to the community, it's also available on the market for 0.99 please purchase it to support! https://market.android.com/details?id=com.dosdevs.wifibackup&feature=search_result
Screen shot
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"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Download
Removed until users that actually downloaded post some feedback.
Sent a message.
Sent apk, check your PM
Worked instantly.
crazy25000 said:
Worked instantly.
Click to expand...
Click to collapse
Thanks for testing!
Willing to test
Sent from my Continuum
Pm sent. Post feedback.
Sent from my PG86100 using XDA Premium App
One big problem, if you uninstall it and reboot, can't connect to wifi anymore.
It only says error next to wifi in settings. As soon as I reinstall the app and restore wifi passwords, it's back to normal.
Edit: I tried wiping dalvak cache, cache, reset settings, but didn't work.
crazy25000 said:
One big problem, if you uninstall it and reboot, can't connect to wifi anymore.
It only says error next to wifi in settings. As soon as I reinstall the app and restore wifi passwords, it's back to normal.
Edit: I tried wiping dalvak cache, cache, reset settings, but didn't work.
Click to expand...
Click to collapse
That is pretty weird. Thanks a lot.
Edit---
Tried it with my HTC evo 4G and couldn't get it to make an error. I'll try again.
Sent from my PG86100 using XDA Premium App
Let me know if you need a log or any debugging info....I can't uninstall it lol
Yeah. Post a log. That'll be awesome.
Sent from my PG86100 using XDA Premium App
bumppppppp, added apk and allll!
Come on over 100+ downloads and no feedback?
This exactly what I am looking for...I WILL give you feedback but you took the link down.....
ill test it , optimus s
How can I test?
After restoring passwords, program breaks Wi-Fi, then Wi-Fi in the system fails to start, it says Unable to Scan for Networks. If you delete a program Wi-Fi does not work. To launch Wi-Fi you need always use Super Wifi Password Backup and press Restore WiFi Keys button.
Suggestion for new features:
-Restore specific passwords
-Change priority of the networks.
If you want help pm me.
Sent from my loved HTC Desire [email protected] <3
Tell me please, the program will be developed? So much time has passed since the last release.
this looks cool but cant download from here till someone posts feedback
Sent from my VS910 4G using xda premium
I bought the program on the market, but it's buggy, WiFi falls off, and without the program itself will not start. If necessary the is a program.
Please test it and bring it to perfection.

[Q] Wifi keeps disconnecting?

Hi I've juste bought the note, and its been like 1h i'm playing with it and the wifi always keep disconnecting and then reconnect it self :S and its not my internet connection!!
Dont know if someone had the same issu or if someone knows a way to make it stable?
Thanks
[Edit]
I've restarted my router, its still doing it. Every other devices is working perfectly on my internet connection. I can see the wifi bouton turning off by it self and sometimes the bouton is disable :S (not available to turn on or off anymore) I'm gonna try on another network to see if its my bote or the internet, and then I'll go get a new one!
[Edit]
I went to the store and they gave me another one so problem is now solved!
Sent from my Incredible S using xda app-developers app
jojo1419 said:
and its not my internet connection!!
Click to expand...
Click to collapse
Uhm, I wouldn't be so sure. If it were a problem with the Note in general you'd have heard people screaming from a mile away. I've used my Note all over Europe, Asia, and the U.S. at hotels and airports and have never had a Wi-Fi drop issue. This is the only setting I can think of that would make a difference. That, or using the power saving settings.
Everything is factory settings :s Im trying a factory reset now but its like if its the wifi turn off then turns on back again all by it self :/ if I go to settings and just watches, the wifi turns off automaticly then turns back on :S I dont know its wierd
Sent from my Incredible S using xda app-developers app
jojo1419 said:
Everything is factory settings :s Im trying a factory reset now but its like if its the wifi turn off then turns on back again all by it self :/ if I go to settings and just watches, the wifi turns off automaticly then turns back on :S I dont know its wierd
Sent from my Incredible S using xda app-developers app
Click to expand...
Click to collapse
I've had my note for almost 3 weeks. Had this problem once. It kept continually disconnecting and switching access points. I powered off my router. Waited ten seconds. Turned it on again. It hasn't happened again. It's been at least one week. I have a Netgear router - WNDR3700.
Vincent9756 said:
I've had my note for almost 3 weeks. Had this problem once. It kept continually disconnecting and switching access points. I powered off my router. Waited ten seconds. Turned it on again. It hasn't happened again. It's been at least one week. I have a Netgear router - WNDR3700.
Click to expand...
Click to collapse
Even after factory reset its still doing it
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I don't know if you can see but look at the WiFi, you see that it turns off and then back on
Sent from my GT-N8010 using xda app-developers app
jojo1419 said:
Even after factory reset its still doing it
View attachment 1344124
I don't know if you can see but look at the WiFi, you see that it turns off and then back on
Sent from my GT-N8010 using xda app-developers app
Click to expand...
Click to collapse
Hard reset your router and assign the Note a static IP address.
Something is not right
Sent from my GT-N8010 using xda app-developers app
Originally Posted by jojo1419
Even after factory reset its still doing it
Attachment 1344124
I don't know if you can see but look at the WiFi, you see that it turns off and then back on
Sent from my GT-N8010 using xda app-developers app
Click to expand...
Click to collapse
Hard reset your router and assign the Note a static IP address.
Click to expand...
Click to collapse
I'm gonna try later! Gf is watching Netflix so I'm gonna wait, internet is working fine tho. Thanks for the help
Sent from my GT-N8010 using xda app-developers app
I'm having the same problem. The wifi keeps automatically turning off and on it seems. It does automatically reconnect, but is a huge annoyance.
Tried with 3 different routers, same issue on all 3.
Tried factory restore twice.
Wifi sleep setting is set to be constantly on.
Mine would do the same thing every 5 or so minutes.
Then I installed CM10.
Sent from my SCH-I535 using Tapatalk 2

[Replacing Whatsapp] What runs well on Nexus 5?

At the title suggests I'm looking for a whatsapp replacement.
Ideally I would use BBM, but I cannot rely on it for notifications. The app icon disappears from the status bar after few minutes and then no notifications will be received until opening the app again.
Any good suggestions on alternatives that are tried and tested on our nexus 5?
Have you tried telegram?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Jose0726 said:
Have you tried telegram?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just had a look on play store, looks good. I'm going to give it a try now.
Jose0726 said:
Have you tried telegram?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I fully agree. Telegram is the right answer (for me at least)
i also use telegram for a while und is a nice replacement
some missing features but hope will be added
...
Yeah I agree, using it now. It's a great replacement for whatsapp.. nice colours too.
Only thing it needs for me is a BlackBerry client.. for the wife lol
Why replace WhatsApp?
Sent from my Nexus 5 using Tapatalk
why not TANGO or better hangouts?
Telegram
Inviato dal mio Nexus 5 con Tapatalk 2
Hike is pretty well designed and runs smoothly.
meangreenie said:
Ideally I would use BBM, but I cannot rely on it for notifications. The app icon disappears from the status bar after few minutes and then no notifications will be received until opening the app again.
Click to expand...
Click to collapse
Open BBM -> More -> Settings -> make sure "BBM Connected Icon" is turned on.
I've had the same, in the previous version, before this button was even introduced. Ever since BBM was updated, the icon has always been there and has never disappeared, at all.
MrCatalyst said:
Open BBM -> More -> Settings -> make sure "BBM Connected Icon" is turned on.
I've had the same, in the previous version, before this button was even introduced. Ever since BBM was updated, the icon has always been there and has never disappeared, at all.
Click to expand...
Click to collapse
no go for me.. tried on my nexus 5 and daughters nexus 4 on KitKat.... after a period in deep sleep the bbm app goes into a 0bytes state in settings/apps/running.. then despite the status bar icon saying connected, bbm will not get notifications until it is opened again. Other msg apps cope fine in the 0byte state, shrugs.. I have missed loads of messages over the last week's.
I've tried many things to try and stop that behaviour..
turning it into system app
setting all permissions
changing owner and group to root
odexing it
nothing works
meangreenie said:
no go for me.. tried on my nexus 5 and daughters nexus 4 on KitKat.... after a period in deep sleep the bbm app goes into a 0bytes state in settings/apps/running.. then despite the status bar icon saying connected, bbm will not get notifications until it is opened again. Other msg apps cope fine in the 0byte state, shrugs.. I have missed loads of messages over the last week's.
I've tried many things to try and stop that behaviour..
turning it into system app
setting all permissions
changing owner and group to root
odexing it
nothing works
Click to expand...
Click to collapse
Ah, I see. My bad then.
As of to the replacement - Kik Messenger works well. Works similarly to BBM, by having your own name used to add people (i.e. MrCatalyst) and vice versa. Much more secure than WhatsApp, which uses phone number and lacks privacy, and very similar to BBM at that.
My proposal is Swiss app Threema. Their servers are in Switzerland also. Works OK. If you can get your friends to use paid app.
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Sent from my Nexus 4 using Tapatalk
Line
Sent from my Nexus 5 using Tapatalk
Why not Viber?
I prefer Hangouts as it's cross platform (Phone, tablet & computer)

[Q] quick question smiley face :) appearing on screen

i have a quick question, every now and then a smiley face appears on my screen.... its getting annoying
like this and then an "ok" button
do you know how to remove it ??
i have a theorie that when my signal is gone (cellular carrier) and then connects again the smiley face appears, the annoying thing is that where im at, i dont have that much signal so i have around 5 or 6 smiley faces every hour....
any info on this topic is appreciated
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may be the joker controls your phone now just kidding
Sent from my Nexus 5 using Tapatalk
:/
You're unlikely to get help without a screenshot
Sent from my Nexus 5 using Tapatalk
Lol. That's amazing.. I kinda want one! Ha ha
It's probably some app you have installed causing it
Sent from my Nexus 5 using Tapatalk
Did you install 3rd party apps (not from the Play Store)?
i have three installed apps not from the play store (i had them before) but this didnt happen, i already confirmed that everytime the network signal goes and comes back again this happens.... i dont know how to remove it, probably has to do with the 4.4.3 update :/
Sent from my Nexus 5 using Tapatalk
kicsrules said:
i have three installed apps not from the play store (i had them before) but this didnt happen, i already confirmed that everytime the network signal goes and comes back again this happens.... i dont know how to remove it, probably has to do with the 4.4.3 update :/
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Never heard of anything like this and it's most likely something else causing it (i.e. not 4.4.3, maybe a rogue app).
i've had the same apps since.... forever, is there an app to search for rogue apps ?
kicsrules said:
i've had the same apps since.... forever, is there an app to search for rogue apps ?
Click to expand...
Click to collapse
You could start with anti viruses and alike... or see what processes are running through adb / shell when the message shows up.
Connect the android to your computer running a live logcat and see what happens when that creepy smile shows up.
It's weird, never saw anything like that before, seems like from one moment to another will jump our of the screen and start hacking and slashing :b
Lol it's a 3rd party app. That you can be 100% sure of. If you were to boot your phone into safe mode it would stop happening.
This is really funny
Sent from my Nexus 5 using XDA Premium 4 mobile app
bblzd said:
Lol it's a 3rd party app. That you can be 100% sure of. If you were to boot your phone into safe mode it would stop happening.
Click to expand...
Click to collapse
probably it is, i don't know which app is to blame, i only installed spotify (new version)... right now i'm in safe mode, will leave the phone like that for an hour or so.... at the moment i've lost signal a couple of times and no smiley face has come up...
:silly:
Lethargy said:
Did you install 3rd party apps (not from the Play Store)?
Click to expand...
Click to collapse
yes, mozstumbler... i already removed it, still happening..
edit: in safe mode still happening
kicsrules said:
yes, mozstumbler... i already removed it, still happening..
edit: in safe mode still happening
Click to expand...
Click to collapse
Strange indeed. Could it be a network message of some sort? Though I haven't heard of it before, it's possible that it is a network connection acknowledgment of some sort.
here are my findings..
current network: TELCEL (mexico)
smiley appearing after loosing and regaining signal (doesnt matter if it has data enabled or not)
apparently theres a sim toolkit in every sim from TELCEL, i thought that it might be the main issue (toolkit is some services the network provider has )
current solution: changed runtime from dalvik to ART, has been almost 24 hrs without that smiley... just fyi
kicsrules said:
here are my findings..
current network: TELCEL (mexico)
smiley appearing after loosing and regaining signal (doesnt matter if it has data enabled or not)
apparently theres a sim toolkit in every sim from TELCEL, i thought that it might be the main issue (toolkit is some services the network provider has )
current solution: changed runtime from dalvik to ART, has been almost 24 hrs without that smiley... just fyi
Click to expand...
Click to collapse
I have the same problem using telcel, new nexus 5 and new Sim card
Sent from my Nexus 5 using XDA Free mobile app
smiley returned even after changed runtime.....
no fix has been found (yet)
im going to wait for the next OS update....
kicsrules said:
smiley returned even after changed runtime.....
no fix has been found (yet)
im going to wait for the next OS update....
Click to expand...
Click to collapse
Mine disappeared I'm using madhi rom and linear kernel
Sent from my Nexus 5 using XDA Free mobile app

OK Google detection

Just factory reset my phone to fix an issue with encryption and for some reason I have no option for OK Google detection from any screen. Option just isn't there. I've disabled a voice but no luck.
Anyone else seeing this?
Sent from my SM-G920F using XDA Premium 4 mobile app
Same thing happened to me, and some other people over in the galaxys6 reddit sub. I wonder if it has something to do with trusted voices because I now see that in the smart lock settings. Clicking it brings you to google nows OK Google section.
I'm on att if it matters.
nsmith4 said:
Same thing happened to me, and some other people over in the galaxys6 reddit sub. I wonder if it has something to do with trusted voices because I now see that in the smart lock settings. Clicking it brings you to google nows OK Google section.
I'm on att if it matters.
Click to expand...
Click to collapse
Google search had an update today so maybe that broke it?
Sent from my SM-G920F using XDA Premium 4 mobile app
Hawke84 said:
Google search had an update today so maybe that broke it?
Sent from my SM-G920F using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine updated a couple days ago(staged rollouts) and I did have the ability before that, hopefully they fix it soon.
Uninstall the update and see if that fixes it.
I just checked and mine is gone as well.
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What the heck... gone on mine too!
stevessvt said:
Uninstall the update and see if that fixes it.
Click to expand...
Click to collapse
Didn't work, option is still missing.
Quick research on the play store shows several people with S6/Edge phones complaining about hotword detection option missing.
And I just checked mine, its missing for me too.
So strange.... had it visible and working on both my new phones this morning, and now GONE - nothing but the one option to launch it from the Google Now screen, all other options done disappeared - wtf mate
Yay I've started something! One of those people on play store with s6 was me
Sent from my SM-G920F using XDA Premium 4 mobile app
You know what's wild, I've had the always on feature missing from my Nexus 9 for a long time, like months.. G Now just updated this morning, and now suddenly it's working again (???)
Do you guys have the correct language set?
I do. My voice features disappeared as well
Have the same issue. 'Anywhere' hot word detection disappeared yesterday. I also think it must have been the update I ran. Uninstalling the Google now update had no effect though. Also tried setting the language to English US, no effect. Next thing I was going to try was factory reset, but sounds like this don't work either?
Installed Google launcher for the time being. Atleast I can use 'okay Google' from all my home screens until this is resolved.
I got the same problem on my older phone
I fixed it by getting a new phone lol
Hop someone help u
Sent from my C6903 using Tapatalk
abood odat said:
I got the same problem on my older phone
I fixed it by getting a new phone lol
Hop someone help u
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
S6 has only been out a week... can't get much newer than that!
Sent from my SM-G920F using XDA Premium 4 mobile app
Can confirm the any screen options are missing on my S6 too, had it before the update a day or 2 ago.
I'm wondering if to start a thread on Google product forums and report as a bug. If enough people post it tends to get escalated to google
Sent from my SM-G920F using XDA Premium 4 mobile app
Same thing happened with the Moto X.
There is a config flag that lists the 'blacklist' phone models. There used to be an app to force the Google app into debug/dogfood mode so that you could change it - but I haven't seen any way to do that w/ the newest versions. My guess is that Samsung chose to disable listen everywhere to try to force people into using s-voice.

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