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Zune cannot detect device [SOLVED]

I have tried reinstalling Zune, manually selecting drivers from Zune under Update Driver. But no affect.
Something else that I can try to solve this?

Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.

sensboston said:
Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.
Click to expand...
Click to collapse
Tried everything.

Have you tried to restart phone?

I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.

Well the USB port is working fine, tested with other devices. Tried restarting the device as well as the PC, no affect.

It's kinda strange. Does your phone appears in the device manager? (you should see "Windows Phone USB Devices -> Windows Phone USB") Also, what the WPConnect.exe says?
P.S. Possibly your phone's USB connector is damaged; also, did you tried another USB cable?

It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite

Yellow "!" sign means your device isn't function properly, driver not started.
And I have no idea what are you asking about. Could you post a screenshot?
P.S. BTW, something wrong with your phone's USB connection: socket or cable. Did you tried another cable?

Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.

lamborg said:
It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite
Click to expand...
Click to collapse
That does affect, go ms composite and just reset phone.

prboss said:
I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.
Click to expand...
Click to collapse
This always works for me too. Usually my phone is detected/charges in the PC front ports, but in order for Zune to sync with the phone/Zune HD it must be plugged into directly into the USB ports on the motherboard. I have one of those early USB 3.0 PC chassis' and mobos...and which they usually have to be plugged into a 2.0 port too to sync.

Had the same problem a few days ago, had to uninstall the actual USB hub and reinstall it again on device manager. Actually, I uninstalled all USB ports, but luckily I still have one of those PS/2 mouse to reinstall those ports xD

Well the switching of mode of USB did worked.

sensboston said:
Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.
Click to expand...
Click to collapse
Have some patience man.

lamborg said:
Have some patience man.
Click to expand...
Click to collapse
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...

sensboston said:
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...
Click to expand...
Click to collapse
Reason.... you got none for saying that.
Perhaps you ate less burgers and fries today and you are here to get mad.
No one gives an eff about your list. Make your list and hit it on your clown face.

Nexus 5 Is not seen on PC!

For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app

Same thing with me. But I screwed something up.. I was having trouble with the drivers so I used the first guide on theandroidsoul that was posted in the stickied how to unlock the bootloader thread. After I uninstalled the driver in device manager on my win7 computer like it says in step 3 of the guide my computer no longer detects my nexus5 or nexus4. They both charge but they aren't listen in device manager/no connection sound when I plug them in.
I have restarted my computer a few times. Made sure usb debugging was on in the developer options.Toggled MTP on and off. I also checked on another computer that it wasn't the usb cable.

Same here! anyway to get those old drivers back?

FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
FirePoncho86 said:
Same here! anyway to get those old drivers back?
Click to expand...
Click to collapse
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.

AndrewJohansen said:
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.
Click to expand...
Click to collapse
pfm

this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.

littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
Click to expand...
Click to collapse
I tried this a couple of times! PTP but MTP isnt...

If anyone was playing around with NRT or other similar tool kits & had universal USB drivers installed to unlock, install custom recoveries & root, that could've "wrecked" other drivers & settings on it (Windows 7 ??) - one way to restore the connectivity to the N5 is to use MS's System Restore, go back to the earlier date - it should be successful restoration after it finished & reboot. Strange & hard to explain, but it worked & it was too late at night for me while helping out to work the logics behind it. The laptop normally see the N5 upon usb cable plugging in & open with the prompt to read the folders & files.
No matter what, usb debugging off & on, it was no good - only recognize the N5 when switched to Camera (PTP) mode & can only see 2 folders, normally - MTP or Media Device is the default setting & all the "SD" folders visible ...
Once reconnecting via usb cable, let it sit for 1 or 2 minutes so that the drivers can "wake" up and install & recognize the device(s).
Grrrrr, upon further checking with my old faithful HTC, the desktop OS seemed to have "corrupted" the USB drivers and now it is only reading it as a Removable Drive & not as HTC device.
I would go back & follow Littlegreenalien's steps to see what happen and then attempt a System Restore, time to brew up some coffee this weekend & deal with this minor challenge. Wondering if it's the new KitKat thing - and, sidenote, both N7 (2012) and N5 are generating random bug reports even on rooted stock rom & kernel. :cyclops:

Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
Sent from my Nexus 5 using xda app-developers app

littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
Click to expand...
Click to collapse
This was the answer for me as well. All android drivers need to be uninstalled, then let the computer detect the N5 and install drivers
Sent from my Nexus 5 using Tapatalk 4

FirePoncho86 said:
Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
Click to expand...
Click to collapse
Let us know how it turned out, look at Window's Control Panel, do you see Portable Devices & under it, it should say Nexus 5, and click it to see the drivers (total of *.dll's and *.sys on my W7 Ultimate 32-bits OS)
Now that everything has been restored, "Auto Play" popped up after a pause of few seconds with usb making connections. Rebooted the laptop & now it's seeing the HTC again after auto reinstall drivers.
Just in case anyone, off-topic slightly, if anyone is playing with their Nexus 7 sideloading KitKat & small OTA patch, you should also see Android Device under the Control Panel & the Google Nexus 7 ADB Interface - with USB Debug enabled. But, with the Nexus 5 connected, it is showing "Google Nexus 4 ADB Interface" while showing it as N5 under Portable Devices ... what the heck !
I'm going to leave it alone for the time being, if it ain't broke & is working, leave it alone & let it be. Call me lazy, TGIF - not going to go thru the routines of uninstalling drivers, rebooting & all that and ruin the webcam, camera & other usb drivers loaded on the laptop. I can run ADB and Fastboot commands, etc. just fine now.

The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!

[Q] Nexus 5 not connecting to computer (usb), does not show in device manager

Hi,
I would like to see if I can get anyones assistance with solving my problem. I have lost the ability to connect my Nexus 5 to my computer via USB. I had previously been able to connect the phone without any problems.
Connecting my phone to PC charges the phone but no drivers are loaded, nothing changes in device manager and I cannot see a change in windows explorer to view the memory card.
So far I have tried the following:
searches on various sites
rebooting phone, starting in safe mode, wiping all data, performing a hard reset
connecting other phones to usb cable to check that it is not a charge only cable, also trying several other USB cables
connecting phone to other computers
connecting other phones (HTC) to load drivers (then uninstalling drivers)
displaying all hidden devices in device manager and removing all drivers that resemble something to do with mobile phones
uninstalling programs I no longer require on the PC
using "wugs nexus root toolkit" to uninstall and re-install drivers
checking & unchecking MTP, PTP, developer options, USB debugging in various combinations to elicit a response from the computer.
I have also tried to visually check the connections of the USB port on the phone wondering is there is a break but I cannot see very well.
does anyone have any further suggestions to get this phone connected to a PC?
my only last thought is to attempt to open the phone and check the resistance of the plug connections.

Have you tried enabling and disabling usb debugging while plugged in?
Sent from my Nexus 5 using Tapatalk

I just did it, no change in Device manager or explorer

tropicalchills said:
I just did it, no change in Device manager or explorer
Click to expand...
Click to collapse
Are you sure you're using a data usb cable and the usb port is good?

Same Issue
same thing happened to me today when i connected the device to PC.
Mine says unknown device on PC under other devices. so i hope my USB port is ok.but im not using the original SUB cable. i wonder that's is the issue. but it didn't bother me until today. my original cable is at my friend's house.
Tried updating drivers manually. But following error message occurs once i select the drivers folder and hit ok.
Windows was unable to install your unknown device
Please help.

so, not really a solution but while at work my phone fell on to a nice rock cracking the screen. I have replaced the phone and the new phone connects to the pc fine, drivers come up without a problem (I will put this down to a fault with the phone)
Thank you for your assistance

[Q] USB works in fastboot but not ADB - not a driver issue

Anyone having an idea why my (only 3 months old) Nexus 5 no longer connects in ADB mode? Fastboot works, in Windows and Linux. But ADB does not. In Linux dmesg, I can't see the device connecting which was different yesterday: I could at least see the device connecting but then within a blink of a second disconnecting again. In Windows, I'd hear the usual USB connect sound but the device does not show up in the device manager.
Other issues I discovered yesterday:
* connecting the device after fully booted puts it into "permanent charging mode", read: the thunderbolt icon does not disappear. It says "charging (USB)" in the battery stats even when disconnected
* connecting the device while turned off, then booting, puts it into "permanent no-charging mode", read: the thunderbolt icon never appears, the battery does not charge
In both "modes" connecting to a wall charger changes nothing. A full reboot is needed. Then it works flawlessly with the wall charger unless I dare to use a PC for charging, that's when it returns into sticking with the thunderbolt icon. It will fully charge while in this state until I disconnect the device. Then I'm stuck with continuous discharging until rebooted. This is reproducable in recovery mode to where - according to dmesg - it acts the same.
Today, however, this has changed: It even does not charge the phone when connected to the PC.
But back to the core of the problem: I can no longer connect with ADB. This worked before. And I'm using Linux. So it is none of those strange Windows drivers problems. I tried different cables (including the yet unused original one), different ports, without and with USB hub. So it's probably also no cable issue. And anyways: All cables and ports I tried worked previously.
Somehow I feel it might be a software issue within the phone (and I hope its not a hardware issue) because it works without problems in fastboot mode. The only problem to maybe resolve the issue is either reflashing factory in fastboot (which would work) or sending in for repair. Both options I do not like because I cannot backup my partitions.
BTW: The device is stock ROM, no root.
Anyone heard of such problems?

What's the output of 'lsusb' with device plugged in?
Is "Developer Options > USB debugging" option on?
What's the adb version that you're using on the PC?

It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app

hurikhan77 said:
It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Huh?
Please, answer the questions.

Sorry, only saw the first question. USB debugging is on but should make no difference to see the device in sideload mode. Adb is of course the latest version, updated yesterday from Google SDK.
Plugging the device in shows nothing in dmesg as I would expect when the device is fully booted, no matter if USB debugging is on or off. Tried both mtp and ptp modes. The only outcome is that it no longer accepts the wall charger for charging from this point on until rebooted. It looks like USB freezes internally in the phone as soon as USB data is to be negotiated. It works in fastboot however so the port circuit itself does not seem to be broken.
I just discovered it because I wanted to sideload 5.1. I think the issue had been there for some time as it would explain why I found my smartphone fully charged but turned off sometimes when connected to a PC previously and to a charger later.
Sent from my Nexus 5 using XDA Free mobile app

hurikhan77 said:
It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Have a look here:
http://forum.xda-developers.com/google-nexus-5/help/diagnosing-usb-driver-adb-issues-windows-t2514396/post59420668#post59420668
Never mind, I see you are in Linux

joegestes said:
Have a look here:
http://forum.xda-developers.com/goo...es-windows-t2514396/post59420668#post59420668
Click to expand...
Click to collapse
Sorry, not Windows, not a driver issue. I need to get the device to show up on the bus when connected. By the way: in Windows it doesn't work either. Same behavior, different system: yesterday I still got the USB detection sound but nothing in device manager, today even the sound does not play. And I can no longer charge the phone after this incident until the phone is rebooted. It only works in fastboot mode - in Windows and Linux. So this strange behavior is even not OS related or tied to a specific PC.
BTW: I'm familiar with the driver issue and know how to fix and handle it. This is another issue.
Sent from my Nexus 5 using XDA Free mobile app

Are you running stock kit kat or LP?
Is your bootloader ulocked? if yes which recovery?
If you are Stock and Locked and you are certain its not driver related,
it seems like a wipe/factory reset or clean factory re flash is your only option. or just unlock the bootloader and it will wipe everything.
or
you might try using fastboot to erase the cache and refalsh the factory cache.img. Maybe it would help

hurikhan77 said:
Sorry, only saw the first question. USB debugging is on but should make no difference to see the device in sideload mode. Adb is of course the latest version, updated yesterday from Google SDK.
Plugging the device in shows nothing in dmesg as I would expect when the device is fully booted, no matter if USB debugging is on or off. Tried both mtp and ptp modes. The only outcome is that it no longer accepts the wall charger for charging from this point on until rebooted. It looks like USB freezes internally in the phone as soon as USB data is to be negotiated. It works in fastboot however so the port circuit itself does not seem to be broken.
I just discovered it because I wanted to sideload 5.1. I think the issue had been there for some time as it would explain why I found my smartphone fully charged but turned off sometimes when connected to a PC previously and to a charger later.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Man, you might be facing a hw problem.

beekay201 said:
Man, you might be facing a hw problem.
Click to expand...
Click to collapse
True:good:
I could be a bad
mini usb/ battery port. like in this thread http://forum.xda-developers.com/nexus-4/help/nexus-4-computer-t3048983

joegestes said:
True:good:
I could be a bad
mini usb/ battery port. like in this thread http://forum.xda-developers.com/nexus-4/help/nexus-4-computer-t3048983
Click to expand...
Click to collapse
beekay201 said:
Man, you might be facing a hw problem.
Click to expand...
Click to collapse
Thanks guys... I'll try replacing the USB charger board. It seems pretty easy and does not cost too much. But first I probably wait for the 5.1 OTA to really arrive "over the air" and see if anything changes. Hope it will be here soon. I'll report back about the outcome.

Meanwhile it shows up on the bus again but instantly disconnects:
Code:
[27406.850676] usb 4-1.6.6: new high-speed USB device number 14 using ehci-pci
[27406.948794] usb 4-1.6.6: New USB device found, idVendor=18d1, idProduct=4ee1
[27406.948797] usb 4-1.6.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[27406.948799] usb 4-1.6.6: Product: Nexus 5
[27406.948800] usb 4-1.6.6: Manufacturer: LGE
[27406.948801] usb 4-1.6.6: SerialNumber: 065c07e0xxxxxxxx
[27407.933139] usb 4-1.6.6: USB disconnect, device number 14
After this, the thunderbolt icon in the notification bar stays. The device notifier in Linux shows up for a short time and I think it showed MTP is available. Now I have to reboot in order to do anything with the USB port of my phone - it won't even charge until I reboot.

USB Problems

My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.

famewolf said:
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
Click to expand...
Click to collapse
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?

sdfg said:
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
Click to expand...
Click to collapse
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.

famewolf said:
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
Click to expand...
Click to collapse
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's

sdfg said:
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
Click to expand...
Click to collapse
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.

famewolf said:
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
Click to expand...
Click to collapse
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.

sdfg said:
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
Click to expand...
Click to collapse
Have you tried a different cable? Perhaps that one is damaged or is only setup for charging? Only thing I can think of.
And then I realize you mentioned that Not sure what else would prevent it from giving you those options.

I'm also facing similar issue after the 2 update. Were you able to fix this?
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue?s=2|0.2054

Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.

brian117 said:
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
Click to expand...
Click to collapse
Actually I've been having pretty good luck with the $1 ones from Dollar Tree but the key is certainly to try multiple cables....on some the microusb plug will make it difficult to get a solid connection especially if you have a case on the phone.

You may be missing the point of "trying" different cables. It's not so much the "quality" of the cable, it's the fact that some cables are for "power only", and "will not" transfer data, regardless of how hard you try.
You need to be using a "proven" data/power cable, otherwise your beating your head against the table for nothing.
Just to add, I put a piece of red tape on all my usb cables that are power only, no guess work.

I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue

KashRaman said:
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
Click to expand...
Click to collapse
Well, USB works fine here, and I've had 5 different rom's, 2 Canadian, 2 US, and the Chinese rom, on this phone without any USB issues, sorry, can't help any further.

After a complete wipe and restore, it worked.

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
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I had the same problem as well. It only showed charging when I plugged in the USB cable. Tried switching cables, turning off and on USB debugging but nothing worked. I finally just rebooted the phone and then it worked again. Strange that it suddenly stopped.

I have a different issue; the different USB modes work fine but I don't have the 'cdrom' option in the USB mode dialog. I've tried various Alcatel ADB drivers that I have found and none are working, using Win7 64. My Idol 3 4.7 is 6039I (US).

Answered my own question, simply install the Mobile Upgrade Q software.

nope, doesn't show up. it's a bug. i had it before, googled until i found a fix and got it working, now it's back to not being recognized. nothing shows on drop down menu.