Related
Just returned my tablet to the Sears in Fairfield Commons Mall in Fairborn OH. The guy just slapped a clearance sticker on it. I thought it had touch issues but I'm convinced it was a issue with the screen being too dirty. Returned it so I could free up money for a new video card. Have fun.
I was just here looking around at the G Tablet. Too bad its like a 40 minute drive to get there.
Stocklone said:
Just returned my tablet to the Sears in Fairfield Commons Mall in Fairborn OH. The guy just slapped a clearance sticker on it. I thought it had touch issues but I'm convinced it was a issue with the screen being too dirty. Returned it so I could free up money for a new video card. Have fun.
Click to expand...
Click to collapse
I just picked up mine from that store yesterday. Havent had any issued with it, but I am on the fence about keeping it. Did they charge you any restocking fees? Did you have any mods on it when you returned it?
They will charge a restock fee on opened items with no defects. You could still complain that the device has no official Flash, which is definitely a defect. But you might only have until the 19th to use that as your return excuse.
I told them the screen sucked and I got all of my money back with no restocking fee. But yeah you better have some kind of reason. The guy working in electronics was real cool about it so I don't know if it's going to be the same for everyone. I think it got put in the computer as not matching description or something. I don't know. A restocking fee would have been the suck.
If you check out the Motorola tablet demo video running a mixture of honeycomb and gingerbread, you can see Google is taking tablet support seriously. I love the no button design. All the buttons are software so it isn't going to matter which way you have it rotated. And the new panels API is going to allow for some awesome tablet software that will still work well on phones. I would love to have a screen that is like the Nook Color (I bought one as a Chistmas gift for my mother-in-law so I've been um testing it to make sure nothing is wrong with it. I figure It would be best if I test up until the 24th so I can be totally sure.) with the hardware found in the G Tablet. That would be amazing. I'm hoping I can find something like that next year. So I'm going to start saving now cause something like that isn't going to be cheap.
Hey all. Well with all my reading on the forums and all the hard work the developers have been doing for this tab, I made up my mind to get this tab instead of the Archos 101. So here's my story:
I went to Sears and saw the G Tablet sitting all alone on a shelf with the security wires around it so that it cannot be opened. I thought that they were selling fast so I grabbed it and paid for it.
I drove back to work and pulled it out of the bag. I reached for a scissors/blade to open the box, but I found that there were no security labels on the box. That was weird. I say so because according to Sears if you return it in an openned condition, theres a 15% restocking fee. I thought they would have made sure that it was seald.
Anyways, I open the box and take a look around the black foam that cushions the tab in the box, and what do I see? CAT HAIR!!!! I thought, how could this be? This is supose to be a NEW tablet. I begin to carefully pull the tablet out of the cover and discover that it is covered in finger prints (5+ fingerprints). WHAT!!!!! I quickly placed it back in its cover so that I do not touch the screen at all. I lift the tab in its cover out of the box and notice an empty zip lock at the bottom of the box where the accessories are. Why is it empty????????? Also, the contents that were suppose to be in it are laying next to it OUTSIDE OF THE BAG!!
I immediatley thought, 'Did Sears just sell me a USED device at full price'? I called Sears and told them I have reason to believe the tablet was used and that I'm bringing it back.
Do you guys think I should bring it back, or should I just suck it up and keep it. Also, has this ever happened to you?
Thanks,
Scott
When I got mine the whole box was sealed.
Hi,
If it were me, I'd definitely take it back and get it replaced with a new one.
Jim
cscotty said:
Hey all. Well with all my reading on the forums and all the hard work the developers have been doing for this tab, I made up my mind to get this tab instead of the Archos 101. So here's my story:
I went to Sears and saw the G Tablet sitting all alone on a shelf with the security wires around it so that it cannot be opened. I thought that they were selling fast so I grabbed it and paid for it.
I drove back to work and pulled it out of the bag. I reached for a scissors/blade to open the box, but I found that there were no security labels on the box. That was weird. I say so because according to Sears if you return it in an openned condition, theres a 15% restocking fee. I thought they would have made sure that it was seald.
Anyways, I open the box and take a look around the black foam that cushions the tab in the box, and what do I see? CAT HAIR!!!! I thought, how could this be? This is supose to be a NEW tablet. I begin to carefully pull the tablet out of the cover and discover that it is covered in finger prints (5+ fingerprints). WHAT!!!!! I quickly placed it back in its cover so that I do not touch the screen at all. I lift the tab in its cover out of the box and notice an empty zip lock at the bottom of the box where the accessories are. Why is it empty????????? Also, the contents that were suppose to be in it are laying next to it OUTSIDE OF THE BAG!!
I immediatley thought, 'Did Sears just sell me a USED device at full price'? I called Sears and told them I have reason to believe the tablet was used and that I'm bringing it back.
Do you guys think I should bring it back, or should I just suck it up and keep it. Also, has this ever happened to you?
Thanks,
Scott
Click to expand...
Click to collapse
I would take it back to the store. With a little persistence, you can probably walk away only paying the refurb price as seen on their outlet site. I have heard others doing the same with other products.
I would test the tablet first and make sure it it working. then, You should talk with the store manager and try to get a discount like 20%, if not, then return it with no restocking fee.
I bought mine on Saturday for $349 and I asked the sales, she said that during the holiday weeks, there will NOT be a restocking fee as long as I return it with the orginial box, etc.
Ask for a discount or return it with full refund.
Same here, mine came in shrink wrap.
If you think you got taken, take it back.
However, if it works (big if... be sure about this one), and you like it... what the hey, try talking to the manager.
Thanks for the info and suggestions everyone. Im going to take it back in a few hours right after work. I honestly dont even want it for a discount price. I just want a brand new sealed one. I will post the status of my return once it has been accomplished.
Thanks again,
Scott
We have two G-Tabs; a brand-new one I got for full-price for my wife, and a "refurb" which was really just a returned G-Tab that I got for $279. The used G-Tab functionally is exactly the same with the same warranty, etc except the person who had it before me had flashed an early TnT onto it (and even returned it that way; I had access to all kinds of sites, etc that he forgot to wipe from cache/data. I obviously didn't take advantage of that and erased it completely).
My point is that if the cost doesn't matter to you, I'd exchange it for a new one. Otherwise, you can always get a nice case or some other accessories for it with money you'd get back by taking the "refurb" price. There is not a single difference between my machine and my wife's after nearly a month of use; you can't really tell the difference between the two (unless you know our wallpapers).
ehunyadi said:
We have two G-Tabs; a brand-new one I got for full-price for my wife, and a "refurb" which was really just a returned G-Tab that I got for $279. The used G-Tab functionally is exactly the same with the same warranty, etc except the person who had it before me had flashed an early TnT onto it (and even returned it that way; I had access to all kinds of sites, etc that he forgot to wipe from cache/data. I obviously didn't take advantage of that and erased it completely).
My point is that if the cost doesn't matter to you, I'd exchange it for a new one. Otherwise, you can always get a nice case or some other accessories for it with money you'd get back by taking the "refurb" price. There is not a single difference between my machine and my wife's after nearly a month of use; you can't really tell the difference between the two (unless you know our wallpapers).
Click to expand...
Click to collapse
Good idea. Im gonna power it on right now and test it as much as possible to see if everything works. If its ok and I get the same warranty, I'll try and talk Sears down. If not, then its a new one. I'll be leaving work in 30 minutes and Sears is just down the road, so I should be reporting back about the swap by 5.
Thanks,
Scott
I wouldn't even bother investing time into it, immediate return for me.
Cat hair? Fingerprints? Not new, not what I paid for.
So Im at Sears now and I just returned the item. Funniest thing, the guy asked me what was wrong and I told him. So he said no problem we will exchange it. Then he punched some buttons and here comes a yellow "clearance" sticker that he just slaps on it for $279. Go figure.
Scott
If it has the power supply/charger and USB cable, I would buy it for $279. the manuals consist of some papers that point you to the WEB.
then when you get it home, go to the DEV page here and download clockwork mod and for me Cyanogenmod and make it sing.
Wow my day gets better and better. So I'm waiting for the new tab and they tell me they have 20 in stock but they can't find it. So they give me a full refund and send me to another store. I asked if I can buy the one I just returned and he said no. It's already processed to go to the warehouse. Again, go figure lol
cscotty said:
Wow my day gets better and better. So I'm waiting for the new tab and they tell me they have 20 in stock but they can't find it. So they give me a full refund and send me to another store. I asked if I can buy the one I just returned and he said no. It's already processed to go to the warehouse. Again, go figure lol
Click to expand...
Click to collapse
Wait so they have a unit you returned, slapped a 249 sticker on it and they will not sell it to you?
I would talk to a manager, if that is the one you want. That is not customer service.
I didnt even bother. The guy seemed quite miserable too. Well I'm at another Sears location now and they handed me the item. Guess what, its shrink wrapped. Looks like I got a brand new one. Gonna get home and hack the mess out of this thing lol.
Thanks
Scott
Congrats, the main thing is that you are happy with the purchase.
This happens all the time, unfortunately. And not just at SEARS.
The only thing they screwed up on is not cleaning the darn thing before putting it back on the shelves. If you're going to break your own store rules, at least do it well.
As for a "refurb", the device I have now was a clearance / closeout item - had a lot of fingerprints and the previous owner rooted it. But, for $215 with tax I could live with a used item. On occasion the Outlet will have a GTab at $200 or less - most of the time it's $279.
Stories like these and others are the reasons I don't shop at Sears anymore. After I'd long since stopped shopping there, my wife bought a lawnmower from our local Sears. It had a gas leak. About 1/4 of the way through my lawn it ran out of gas and I learned it was leaking it all over my lawn.
The store insisted since I used it I couldn't return it. They said they would have to "fix it" for me. After the manager raised his voice to me I flipped the receipt over, read the line that states "if you are not completely satisfied at any time return the items for a full refund." I said "I'm not satisfied. Do I need to explain that to corporate?". He jerked the receipt out of my hands and started pounded the refund into the register without saying another word.
My previous experiences with Sears were similar. Same problem with Western Auto which at the time was owned by Sears. I finally got a hint and stopped shopping at there or any of their subsidiaries like K-Mart (which has another whole string of horror stories regarding misleading pricing I could discuss.)
My G tablet is on it's way from Staples right now. I think Santa may hang onto it though.
Link coming soon
Here is my unboxing video:
http://www.youtube.com/watch?v=qnzIC0TwbH4
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
i work at a tmobile store and we get shipments every business day. no deliveries saturday/sunday
dont know why they wouldn't be getting anything til after mothers day. plus we only get notifications 4 days ahead of time of what the shipment contains.
charlieb620 said:
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
Click to expand...
Click to collapse
Did you use a debit card or cc? They dont give you money back? I'm thinking about returning mine... They give you store credit back?
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
it was a tmobile seller not a tmobile retailer. they said i can use the credit to go to a actual tmobile store to purchase it. im waiting because i dont want any problems. i know all cell phones have issues but i would rather have a issue that can be fixed by a soft mod or something.
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
grenademasta said:
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
Click to expand...
Click to collapse
Samsung amoled only has better blacks.... g2x has amazing color and screen... better them mt4g way better then hd7, evo is out of conversation .... super amoled is nice but those phones feel cheap and touch wiz is ridiculous
although
samsung said no more locked bootloader
still
for now
I say g2x and sensation are best choices
sent from my G2X with no regrets
suhailtheboss said:
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
Click to expand...
Click to collapse
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
Just got G2X for the wife, fast phone. There is slight bleeding but very minor and how many G2x I have to go through for it to be perfect.
I'm waiting for SGS2 myself. Superamoled has more pop to its colors. G2X has more natural white. Superamoled + should be better and bigger screen.
Sent from my SGH-T959 using XDA Premium App
crazythunder said:
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
Click to expand...
Click to collapse
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
My story:
My phone had bleeding/rebooting issues so I decided to exchange.
Called T-Mobile and explained the issues.
CCR told to pack it and send it to T-Mobile Return Center and call them as soon as I shipped it with the tracking number and they will send me the exchange right away. (cool)
I went to my UPS online account, created a shipping label (with tracking number).
Called T-mobile again and told them:
- I just sent my defective phone back here is the tracking number ........ .
CCR started ordering my replacement (took some time, apparently was having a hard time).
At the end, CCR said to me: Okay I had to cancel your order and we will reimburse your money in a couple of days, and we will need to make a new order. (thats when it came to me)
- Can I bye it at my local store so if it has any problem I can exchange in-store?
CCR: Sure thats very smart of you.
No restocking fee, they will pay my shipping.
Already bought it at the store and will be sending the other one tomorrow.
- The new one has the same bleeding problem, same poor signal strengths. At least I haven't had any reboot YET. Will wait for a couple of days without rooting to make sure it is not a rooting issue.
suhailtheboss said:
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
Click to expand...
Click to collapse
but this doesn't apply if i bought it online through tmo, correct?
crazythunder said:
but this doesn't apply if i bought it online through tmo, correct?
Click to expand...
Click to collapse
check your confirmation email from T-Mobile.
This is what mine says:
Return Policy
To receive a refund or exchange, you must return the device within 20 days of the date of your purchase (30 days in California). All original contents must be undamaged and in good working condition, and you must provide your proof of purchase. All devices received as part of a promotional offer (for example, "Buy One Get One Free," etc.) must be returned and some limited edition and other devices may not be refunded or exchanged. You may also be required to pay a restocking fee.
To complete a return or exchange please follow these directions:
Return all devices in their original packaging, including accessories and literature.
Obtain a Return Form and shipping information by visiting T-Mobile online at www.T-Mobile.com/returnupgrade or by contacting Customer Care at 1-800-937-8997.
Send the device via a traceable carrier (such as UPS, FedEx, or DHL), retain shipping information for your records, and insure the package for the full value of the device.
Returns must be received by T-Mobile within 20 days from the date of your purchase (30 days in California).
Accessories: To receive a refund of any accessories purchased, you must return the accessories within 30 days of purchase, along with your proof of purchase.
Click to expand...
Click to collapse
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
crazythunder said:
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
Click to expand...
Click to collapse
keep us updated.
i work in a tmobile store and always check every g2x before it goes out. pretty much every single one i've seen has had some sort of bleeding (opened at least 15 boxes in store)
so honestly i think the best bet is to get a replacement or repair done by LG directly instead of just exchanging it for another one.
my g2x also has a bit of bleed, but i'm going to wait till CM7 comes out to see if its noticeable or not.
everyone should keep in mind that these phones do come with a 1yr manufacturers warranty, and the screen bleed issue does fall under that warranty. so even if you miss your tmobile exchange window, you're still covered.
In case anyone in Michigan, Indiana, or Ohio wants to buy a gTab in person...
ABC Warehouse & Sears were the first two retailers I saw that briefly carried the gTablet late last year, and had actual units to demo in-store (when the battery was charged). So many people returned them due to the stock ROM, they sent back all stock to Viewsonic.
Recently, ABC Warehouse got a bunch sent back to them that were supposed to be fixed, so they began selling them at $280-300 about a month ago.
They are now on closeout for $200, and I was easily able to ask for a lower price ($189). These are sealed NIB units. You can also get a $20 1-Year carry-in warranty, as the gTab only has a 90-day warranty (?). Make sure to call ahead, as they may not be on display or in stock anymore. My store had 2 in stock, but only told me after I asked. They are carrying other tabs now, including the AOC 8" one.
Call your local ABC, as they are trying to sell off all remaining gTabs. Maybe you'll get a better deal than I did...
Now to find a good protective case & begin rootifying my gTab!
Is it possible for you to buy a unit and then I pay you to send it to me? I've a friend that might be interested.
Added by edit.
I see that you are new to this. Make sure you visit my gtab for dummies page.
bakpedal said:
In case anyone in Michigan, Indiana, or Ohio wants to buy a gTab in person...
ABC Warehouse & Sears were the first two retailers I saw that briefly carried the gTablet late last year, and had actual units to demo in-store (when the battery was charged). So many people returned them due to the stock ROM, they sent back all stock to Viewsonic.
Recently, ABC Warehouse got a bunch sent back to them that were supposed to be fixed, so they began selling them at $280-300 about a month ago.
They are now on closeout for $200, and I was easily able to ask for a lower price ($189). These are sealed NIB units. You can also get a $20 1-Year carry-in warranty, as the gTab only has a 90-day warranty (?). Make sure to call ahead, as they may not be on display or in stock anymore. My store had 2 in stock, but only told me after I asked. They are carrying other tabs now, including the AOC 8" one.
Call your local ABC, as they are trying to sell off all remaining gTabs. Maybe you'll get a better deal than I did...
Now to find a good protective case & begin rootifying my gTab!
Click to expand...
Click to collapse
Rule #1 : NEVER CALL!
Rule #2 : NEVER CALL!
Rule #3 : NEVER CALL!
Rule #4 : Enjoy.
I knew it was only a matter of time before we'd be seeing sub 200 gtabs. Just thought the used market would be there before the commercial refurbished. This is a good thing IMO for the dev scene.
I was told I cannot exchange my Xperia Z3 at a store even if I ordered there because it came by mail. Call TMO customer care and tell them to cross ship you a new one. They will ask if you want warranty or new one. Say you want brand new, if they ask for $50 restocking refuse it like I did and they will agree after a few mins. They will refund your tax charge and charge it again as a fresh order.
Having said that, it is on backorder at TMO, waiting for tracking still. I re ordered a new one yesterday.
Just wanted to let people know so they do not get charged extra or get a refurbished device.
Why did you want to exchange it? What was wrong?
s1dest3pnate said:
Why did you want to exchange it? What was wrong?
Click to expand...
Click to collapse
I think I'm going to exchange mine too!! The glass on the back panel is all scratched up and I took it out of the box that way!! Do you think they will refuse me because It's just cosmetic??
s1dest3pnate said:
Why did you want to exchange it? What was wrong?
Click to expand...
Click to collapse
I had severe light bleed at night on right side in intervals along the frame, and frame was slightly indented towards the display near the power button.
HaileyB said:
I think I'm going to exchange mine too!! The glass on the back panel is all scratched up and I took it out of the box that way!! Do you think they will refuse me because It's just cosmetic??
Click to expand...
Click to collapse
I doubt they will refuse, as this is supposed to be a brand new device.
abhinav.tella said:
I doubt they will refuse, as this is supposed to be a brand new device.
Click to expand...
Click to collapse
Called T-Mobile, the box it came in was all dented up and the bottom corner of the phone is raised up. Also have an issue with terrible battery life and calls just failing constantly ( I live in a total LTE area for T-Mobile)
They are overnighting me a new one after I called support, got transferred 3 times but was within my "buyers remorse period" so I will be sent a brand new phone.
Got a confirmation that the re-order was processed just waiting on shipping info.
Smoothcrm7 said:
Called T-Mobile, the box it came in was all dented up and the bottom corner of the phone is raised up. Also have an issue with terrible battery life and calls just failing constantly ( I live in a total LTE area for T-Mobile)
They are overnighting me a new one after I called support, got transferred 3 times but was within my "buyers remorse period" so I will be sent a brand new phone.
Got a confirmation that the re-order was processed just waiting on shipping info.
Click to expand...
Click to collapse
Good you got that over with, I just gave mine to UPS and returned home. I had to calmly argue with the lady rep on TMO for like 5 minutes to forgoe stocking charges as its not our fault if a brand new device is defective. She talked to her manager said they would waive it. Make sure to check on that.
abhinav.tella said:
I was told I cannot exchange my Xperia Z3 at a store even if I ordered there because it came by mail. Call TMO customer care and tell them to cross ship you a new one. They will ask if you want warranty or new one. Say you want brand new, if they ask for $50 restocking refuse it like I did and they will agree after a few mins. They will refund your tax charge and charge it again as a fresh order.
Having said that, it is on backorder at TMO, waiting for tracking still. I re ordered a new one yesterday.
Just wanted to let people know so they do not get charged extra or get a refurbished device.
Click to expand...
Click to collapse
Do you have to return your phone right away or can you wait until you receive the new one?
edwardlanti said:
Do you have to return your phone right away or can you wait until you receive the new one?
Click to expand...
Click to collapse
They can do cross shipping, meaning they will send you one before you send yours, however the phone is on backorder again so you will have to ship yours out otherwise you will get double charged if it does not reach in time. This is because it is considered a return and repurchase.
I called and the lady was very nice ( a first) She said that she would send me and email with the new phone info within 24 hours and that she understood my frustration. She also said that they would change me the taxes for the new phone but credit me the taxes for the first one No mention of a restocking fee or the phone being backordered. So lets hope TMo doesn't find a way to screw this one up!
Do you have to pay for the return shipping and insurance?
Inc-Roid said:
Do you have to pay for the return shipping and insurance?
Click to expand...
Click to collapse
I didn't UPS did not tell me if insurance was paid for by TMO, crossing my fingers.
Inc-Roid said:
Do you have to pay for the return shipping and insurance?
Click to expand...
Click to collapse
Update. MyTmobile Account shows that they 1. have my shipping information wrong. and 2. Are going to charge me $25.00 for shipping the new phone. Uhh, no. I'm going to call tomorrow. Silly me for thinking Tmobile would do anything correctly.
HaileyB said:
Update. MyTmobile Account shows that they 1. have my shipping information wrong. and 2. Are going to charge me $25.00 for shipping the new phone. Uhh, no. I'm going to call tomorrow. Silly me for thinking Tmobile would do anything correctly.
Click to expand...
Click to collapse
Overnight shipping charge, I got that too.
To all shipping phones back to t-mobile. Make sure you keep all tracking info. You should also add insurance. I returned an iphone 6 plus a month ago and they still have not found it. I am arguing with them on the eip which they charge me monthly even though i do not have the phone. Again, make sure you track add insurance and signature before shipping back.
rsohne said:
To all shipping phones back to t-mobile. Make sure you keep all tracking info. You should also add insurance. I returned an iphone 6 plus a month ago and they still have not found it. I am arguing with them on the eip which they charge me monthly even though i do not have the phone. Again, make sure you track add insurance and signature before shipping back.
Click to expand...
Click to collapse
I'm having the same issue, btw insurance means nothing because item shows as received.
so things to look out for are...
- Light leak
- purple/Bad/Noisy Camera Performance
- red spot on Camera
- cosmetic damage
...anything else?
Myst3ry said:
so things to look out for are...
- Light leak
- purple/Bad/Noisy Camera Performance
- red spot on Camera
- cosmetic damage
...anything else?
Click to expand...
Click to collapse
Well mine if you looked very carefully you could see its frame was indented towards the LCD near the power button, leaving less gap there, just imagine if it cracked there on a hot day because the glass expanded.....
I am sending back the original phone I pre-ordered. TMO sent me a shipping label and all I have to do is drop it off at UPS. Instead of having them ship me a new one I just went into the store and bought a new one. They will refund me the charges of the first phone when they receive it in the mail. What I noticed in doing this however is that the phone I purchased in store was of much better quality. The cosmetics of the phone were seamless, no light leaks, no purple camera and the battery seems to last WAY longer than it did on the one I pre-ordered. This makes me wonder if TMO rushed manufacturing the Pre-order devices and that is why there are so many issues with them? Either way, I am SOO happy I went and bought a new one in store. It's fabulous!!
HaileyB said:
I am sending back the original phone I pre-ordered. TMO sent me a shipping label and all I have to do is drop it off at UPS. Instead of having them ship me a new one I just went into the store and bought a new one. They will refund me the charges of the first phone when they receive it in the mail. What I noticed in doing this however is that the phone I purchased in store was of much better quality. The cosmetics of the phone were seamless, no light leaks, no purple camera and the battery seems to last WAY longer than it did on the one I pre-ordered. This makes me wonder if TMO rushed manufacturing the Pre-order devices and that is why there are so many issues with them? Either way, I am SOO happy I went and bought a new one in store. It's fabulous!!
Click to expand...
Click to collapse
I called my nearest store, no stock, they said maybe tomorrow. I guess I will wait for tracking and stick to the mail order.
I'm glad you got a good one, enjoy!