Hello,
Ever since some app updates yesterday,
any kind of navigation on my phone causes it to go buck crazy with the message Unfortunately Exchange Services has Stopped.
My corporate Email account no longer syncs, and this repeated error message makes my phone damn near unusable.
I can not clear data in the app settings as that option is greyed out, I can clear the cache but to no avail.
This is super frustrating, and I need to be able to monitor my corporate email account at all times.
Has anyone experienced this and hopefully found a solution?
You should try clearing the cache of the exchange app. Settings then apps select all scroll down to exchange services and touch clear cache, if it doesn't work 1st time then 2nd time around you'll need to also clear data as well. Once you clear data as well you'll need to reenter the account and password for your exchange account
Sent from my Moto G using Tapatalk
srdempster said:
You should try clearing the cache of the exchange app. Settings then apps select all scroll down to exchange services and touch clear cache, if it doesn't work 1st time then 2nd time around you'll need to also clear data as well. Once you clear data as well you'll need to reenter the account and password for your exchange account
Sent from my Moto G using Tapatalk
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I already treid this as indicated in my OP, but thanks....sigh this is frustrating >.<
Related
im trying to change the main gmail account i have on the phone, and it wont let me. ive searched and read many threads saying to delete "google apps" data, by hitting clear data, but it does not give me that option...any ideas?
When in your apps list go to menu filter all.
Sent from my SAMSUNG-SGH-I897 using XDA App
thats what i did, i can see "google apps" but the clear data button isnt there..
On the Backflip I was able to stop Google sync, then clear Gmail data and clear Gmail storage data.
Have you tried this much?
yeah, its still a no go cuz :/
i dont wana have to hard reset, got wayyy to many apps to reinstall and settings to configure :/
I hit the button and nothing.... just stays in the email. tried clearing the cache and data. uninstalled gmail and reinstalled.... and loaded a new rom version (senseless extreme... but this is something that suddenly started..... was working fine for a few weeks)
Any ideas?? sending from the computer works fine, as well as saving the draft on the phone, and receiving, and all that fun stuff.
have you tried removing the account and re-adding it?
I remember somewhere else someone suggested what you have already cleared and account data.
It worked once for me with Desire HD but I suspect its all the when it comes to software
i would assume that loading the new rom and in turn signing into my account again would be about the same thing... going to try a clean load today and see if i can narrow it down
Has anyone figured this out yet? I have been having the same problem for months. The only way I have found to fix it is to reload the ROM (or load a new one).
I have cleared data, cache etc. I have disable and re-enabled syncing. I have uninstalled and re-installed the Gmail app from the market and nothing. I rely on Gmail for work so I really need this app to work. I hate having to flash my phone each time this crops up...
Have you cleared defaults? That's what got mine going again after titanium backup didn't restore everything correctly.
Just curious...? After you flash these ROMs, are you using Titanium Backup to restore any system or account data? This I know can cause multiple issues and GMail is very dependent on Accounts.
The "I can't send anything in GMail, but I can still receive messages." issue happened to me twice with my Sensation and I was able to resolve it both times by just clearing data from the application in: Settings > Applications > Manage Applications > GMail. I know you mentioned doing this and it not helping, but I just wanted to be clear on my experience with such a problem.
I have read the other posts on this problem and tried all they suggested - Clearing Gmail Cache and data - I get the messages online in my browser but they never push to my S3. I can open the Gmail app and do a refresh there, and then the new messages come through. But only if I manually refresh. It was working for the first few days I had my S3, but then it stopped working.
DO I have a setting wrong? Sync is on and I get my Yahoo and corporate mail. Seems to be something with Gmail
Thanks in advance guys.
vip546 said:
I have read the other posts on this problem and tried all they suggested - Clearing Gmail Cache and data - I get the messages online in my browser but they never push to my S3. I can open the Gmail app and do a refresh there, and then the new messages come through. But only if I manually refresh. It was working for the first few days I had my S3, but then it stopped working.
DO I have a setting wrong? Sync is on and I get my Yahoo and corporate mail. Seems to be something with Gmail
Thanks in advance guys.
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I know I have somewhat the same issue. I find that my Accounts Sync in the Settings gets turned off. I think it started happening after I installed the Go Power Master when I switched to the GO Launcher. I have to go in and switch it back on every morning. Hope this helps!
mrcheeky13 said:
I know I have somewhat the same issue. I find that my Accounts Sync in the Settings gets turned off. I think it started happening after I installed the Go Power Master when I switched to the GO Launcher. I have to go in and switch it back on every morning. Hope this helps!
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I have checked that ... First thing I checked ... I am getting my other e-mails and text ... just not Gmail
Go into gmail/settings/your account email/ring+vibrate/days of mail to sync, and be sure none is NOT selected.
Try that
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
annoyingduck said:
Go into gmail/settings/your account email/ring+vibrate/days of mail to sync, and be sure none is NOT selected.
Try that
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
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Well, I tried that ... Still not working ... I get all other email accounts .... Just my Gmail will not come through .... I have to manually refresh and then I have everything ... Guess I will try uninstalling Gmail app and then reinstall it (only thing i have not tried)
vip546 said:
Well, I tried that ... Still not working ... I get all other email accounts .... Just my Gmail will not come through .... I have to manually refresh and then I have everything ... Guess I will try uninstalling Gmail app and then reinstall it (only thing i have not tried)
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Apps - Google services framework. Clear data and reboot.
gmail push no longer working!
Hello XDA,
I am having this same problem with gmail sync / push. I just flashed my S3 to BoneStock ROM 3.0 with VRBMF1 and now when emails show up on my desktop's browser I get nothing on my phone. I've looked at SETTINGS->ACCOUNTS->GOOGLE and all google services are all set to sync but last sync time on gmail never changes by itself. It will only refresh if I open the gmail app manually on my phone.
Before flashing my phone I would receive email and notifications immediately but now, sadly, it doesn't work like that. I've tried these things without success:
Clear data/cache in Gmail app from App Manager, then reboot phone
Clear data/cache in Google Account Manager from App Manager, then reboot phone
Clear data/cache in Google Services Framework from App Manager, then reboot phone
All of the above and reboot phone
I'm thinking I might reinstall the ROM but without installing the gmail app during the app selection process. Instead installing it from Google Play after getting to the phone's desktop the first time. This will allow me to uninstall it completely and reinstall it if I am still having problems but I really don't want to have to reflash the ROM if I can help it.
I looked through the gmail app, there isn't too much available in terms of sync'ing options. Nor items that might help me debug this issue. I'm really out of ideas on this.
Any suggestions?
Thanks,
-Greg
Nevermind, on my question.
After I did the things I listed I noticed that the play store wouldn't connect. Every time I ran it, it would just say: "no connection" with retry button that wouldn't do anything. I couldn't figure out how to fix this problem, I think it was caused by clearing out Google Account Manager data or Google Services Framework data - reboots didn't do anything.
I just did a fresh install of BoneStock and my gmail push notifications are working correctly now. Hopefully it stays that way...
Open Gmail, press menu soft key, settings, select your email address, make sure sync Gmail is checked and the setting below it says at least 30 days.
Also make sure the top option where it says inbox type is set to default inbox.
Then select inbox sound & vibrate and make sure you have a sound is set and also check the box beside where it says notify for every message.
You should now be golden.
*This was posted for the others who still have this issue *
I'm glad you got it working though.
Sent from my SCH-I535 using xda app-developers app
Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers
cawith said:
Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers
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Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
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Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?
cawith said:
Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?
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If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers
bestmvno.com said:
If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers
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In that case, I'm sure that my connection wasn't dropped. Well at least not for more than a second, because the last time the wake lock occurred, I was actively using my phone to browse the web after the wake lock started but before I realized it was there...
I will let you know, if this keeps it from happening :fingers-crossed:
bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
Click to expand...
Click to collapse
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?
cawith said:
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?
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Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.
bestmvno.com said:
Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.
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Okay, thanks. I hope it works :good:
I may have stopped "google framwork services" last week, but I do not think this is related.
Basically, my gmail app no longer gets push notifications or syncs automatically.
I have android 5.0.1. nexus 5 and the latest gmail app versions. I have checked all settings in the app, and made sure that all my sync settings are enabled. I can see that the last sync of gmail was over 30 minutes ago, yet I've sent emails to my gmail account since then and they appear on the web version.
The app won;t show new emails until I manually refresh within the app.
Please help. I googled a bit and saw that some people with a similar issue dod a "factory reset" to solve. that seems a bit extreme. Is there any other way around this.
I've done all the usual things, cleared data in gmail app and forced stop and restarted phone.
I even removed my google account and readded it. nothing worked.
mcgon1979 said:
I may have stopped "google framwork services" last week, but I do not think this is related.
Basically, my gmail app no longer gets push notifications or syncs automatically.
I have android 5.0.1. nexus 5 and the latest gmail app versions. I have checked all settings in the app, and made sure that all my sync settings are enabled. I can see that the last sync of gmail was over 30 minutes ago, yet I've sent emails to my gmail account since then and they appear on the web version.
The app won;t show new emails until I manually refresh within the app.
Please help. I googled a bit and saw that some people with a similar issue dod a "factory reset" to solve. that seems a bit extreme. Is there any other way around this.
I've done all the usual things, cleared data in gmail app and forced stop and restarted phone.
I even removed my google account and readded it. nothing worked.
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If you cleared data of Google Services Framework, it resets your GCM push id. Apps usually request this id the first time they are opened, and will usually re-request it every few weeks/months. Clear data of gmail and Play Services, then remove and re-add your Google Account.
thank you Elluel.
I'll try that now. (I've also just tried a wipe of the system cache form the recovery menu, this didn't help.
That seems to have MUCH improved things. Mails are coming in within a minute now, whereas before it would not sync for hours even with all settings set to ON.
Thanks... I'll see how it goes.
Elluel said:
If you cleared data of Google Services Framework, it resets your GCM push id. Apps usually request this id the first time they are opened, and will usually re-request it every few weeks/months. Clear data of gmail and Play Services, then remove and re-add your Google Account.
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I did this same thing and couldn't get it figured out this worked right away!