Nexus 5 Huge Problem/Bug/IDK - Nexus 5 Q&A, Help & Troubleshooting

I have a problem with my camera. All the images have a smudged black spot at the lower left side.
The lense is crystal clear with no scratches or anything.
I really want help with this issue. Please help me. Is my phone broke?

You have something on your lens, I think you have to use warranty

If it's on the lens, can't I clean it myself?
I don't see anything and I've tried tapping the phone on my lap thinking it would jerk that "something" off..

Please help me!

The lens is inside the phone. You can't get to it without voiding your warranty.
Sent from my Nexus 5 using Tapatalk

deepak2001 said:
If it's on the lens, can't I clean it myself?
I don't see anything and I've tried tapping the phone on my lap thinking it would jerk that "something" off..
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It's not on the glass probably but on the camera lens itself, use your warranty because you can't fix it yourself

Related

Replaced cracked screen, rear camera focus no longer working

So I was clumsy and dropped the phone, screen shattered horribly. Ordered a new OEM screen + housing, and moved all the components over (was incredibly easy).
Only issue now is the rear camera won't focus. it tries, but fails. Front camera is fine. There isn't much to the camera, it's a module with a ribbon cable. All I can think of is I must of smudged the lens or something. Or perhaps the heat gun I used to melt the adhesive messed with it.
Anyone else have any ideas? I'm brainstorming at work before I head home and pop the cover to take a look.
Examine everything around the camera connection, make sure no resistors are knocked off or anything. Also, try to do a factory restore, its rare but sometimes software can get buggy after disconnecting parts. Clean the connection with a tooth brush and alcohol. And if all else fails replace the camera.
oOflyeyesOo said:
Examine everything around the camera connection, make sure no resistors are knocked off or anything. Also, try to do a factory restore, its rare but sometimes software can get buggy after disconnecting parts. Clean the connection with a tooth brush and alcohol. And if all else fails replace the camera.
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Click to collapse
I popped the cover and didn't see anything obvious so I ordered a new camera (all of 13 bucks haha). I am almost wondering if maybe the camera got killed along with the screen when I dropped it. The OIS seems like it may not like being jarred too hard.
Grims said:
I popped the cover and didn't see anything obvious so I ordered a new camera (all of 13 bucks haha). I am almost wondering if maybe the camera got killed along with the screen when I dropped it. The OIS seems like it may not like being jarred too hard.
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Tell us what was the problem pls, just in case it happens to us any day...
ivan333 said:
Tell us what was the problem pls, just in case it happens to us any day...
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It is all in his post... Broke the screen, replaced it, camera wouldn't focus.
ivan333 said:
Tell us what was the problem pls, just in case it happens to us any day...
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Click to collapse
oOflyeyesOo said:
It is all in his post... Broke the screen, replaced it, camera wouldn't focus.
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I think he meant to update the thread with what the solution to my problem is
I think the camera module got messed up either when I dropped it, or because I had the heat gun cranked up too high. The gun I have is really far too powerful for this type of stuff, I should had used a blow dryer. Live and learn!
Anyway, I ordered another module that will be here this week, and I'll update the thread if it resolves the issue. I'm sure it will, not really anything else that could be wrong (knock on wood)
I believe you could have possibly scratched the connectors. Please update us
Sent from my LG-D800 using xda app-developers app
xxx_star_droid said:
I believe you could have possibly scratched the connectors. Please update us
Sent from my LG-D800 using xda app-developers app
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The ribbon cable connector? anything is possible I suppose, but it went on and off pretty confidently. It is possible I scratched something on the camera module PCB board. There isn't really a good place to pry it up from the adhesive.
Grims said:
The ribbon cable connector? anything is possible I suppose, but it went on and off pretty confidently. It is possible I scratched something on the camera module PCB board. There isn't really a good place to pry it up from the adhesive.
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Did the camera replacement solve your issue?
thanks
Yes it did. Ends up the heat gun I used was a little too powerful and had melted the adhesive behind the lens on the camera.
New camera module for 10 bucks fixed it.

Camera blurry/won't focus

I cracked the protective glass on my camera and replaced it. Now the pictures are blurry and won't focus unless I'm up close. I researched a lot with no solution. No one seems to know how to fix this. I think maybe the auto focus hardware is damaged? Or maybe I need to replace the actual lense itself? Any help would be greatly appreciated because I hate not having a camera.
I feared this. Haha. No ideas?
I would suggest to replace the actual lens. Not sure of any quick fixes
May is Mental Health Awareness Month Sent from my SM-G900P using Tapatalk
elwood said:
I would suggest to replace the actual lens. Not sure of any quick fixes
May is Mental Health Awareness Month Sent from my SM-G900P using Tapatalk
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Thanks bud. I just ordered a new camera, frame bezel (because mines chipped up) and toolkit to take the phone apart. Once I rebuild the phone I'll report back.
Ok just rebuilt the phone and I'm posting from it so it was a success. Cost me about 30 bucks on ebay but I got all the parts I need and a new camera. Camera is crisp and clear but the speaker in the new bezel I got was bad so I had to take the phone apart again (which was way easier than the first time) and swapped the speakers and my phone is %100 percent again. Long story somewhat short, if I used my GOOD case I would have never had to do any of this. But if you break your camera glass, DO NOT take the glass out until you have the replacement glass and when you do take the broken pieces out do it carefully and don't touch, press on or try to clean the lense. Hope this helps someone! I know it would have helped me.

[Q] Galaxy S6 camera black spot

https://youtu.be/UVl-hB1Fzy4
Any ideas? Can it be cleaned or should it be replaced?
You did the obvious and removed the plastic cover on the lens when you got the phone right?
No.. i removed it just yesterday
Hi.
I don't know if the removal of the plastic fixed your problem ... but i have the same black spot on my rearfacing camera too without having any kind of plastic on the camera module ... knox is tripped ... no warranty for me so i want to ask you guys, if the problem is the camera module, or the camera lens glass since i would like to order the right spare part.
Thanks!
Has anyone figured this out yet? I have seen other sites suggest "dropping the phone" lol ummmmm no.
I have the outer lens off now, and I have cleaned the top and the sides of the lens very gently maybe one time not so gentle and still the spot remains. I see if I out pressure where the spot is it fades lightly.
geosamson said:
Has anyone figured this out yet? I have seen other sites suggest "dropping the phone" lol ummmmm no.
I have the outer lens off now, and I have cleaned the top and the sides of the lens very gently maybe one time not so gentle and still the spot remains. I see if I out pressure where the spot is it fades lightly.
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Hey, well i had the same black spot on the camera and actually dropping the phone solved the problem ... it was an accident (it fell from about 3 ft) and i had a case on my s6 but it fixed the whole thing ... it may not be the brightest idea, but it will most likely solve your issue.... ( Do it on your own risk tho!)

Mark under screen.

I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
dwj said:
I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
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The mark, whatever it is, won't show up in a screenshot. You'll have to take a picture of your screen with another phone.
Ah, OK. Thanks. I'll do that then when I get a minute.
If it's dark and has a rainbow sheen to it, it could be the LCD has been damaged under the glass cover...
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
dwj said:
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
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Do you have a screen protector on the phone?
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
dwj said:
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
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I would send it back for replacement of repair then.
Ye, thanks. My thoughts too.
Mine did that.. got a new device
Sent from my SM-G955F using Tapatalk
mark on inside of glass
dwj said:
Ye, thanks. My thoughts too.
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same issue. What did you end up doing?
It was still under warranty so took it to Samsung shop & they replaced the whole screen for me. But not before they quizzed me about what I had being doing with it. I pointed out the pristine condition it was in so I clearly hadn't dropped it or anything & told them that EVEN Samsung products can malfunction. They reluctantly fixed it for me but the whole customer service experience made my blood boil.

Auto Focus does not work after replacing back glass

I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
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Click to collapse
If the glass was broken and autofocus isn't working, chances are there is glass inside the camera. Parts of the camera do have to move in order to autofocus correctly. I would recommend taking off the glass, turning the phone upside down(so the camera is facing the ground), and hitting the phone hard( but not breakig it obviously.) This may even work without taking the glass off, you'll just have to try it. This would hopefully knock some of those pieces of glass free.
---------- Post added at 02:32 AM ---------- Previous post was at 02:29 AM ----------
BTW, this could also be caused if the glass is dirty on the side with the camera.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
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Click to collapse
Do you have a link for the rear glass you purchased? I broke mine about 2 months ago and every replacement I've bought is not oem, it has adhesive covering most of the back instead of just on the edges, also there's a hole cut out for one of the sensors when it shouldn't be.
As for your issue, they "windows" for the camera or sensors might be dirty, or even a spec of dust throwing off the auto focus.
shagbag913 said:
I would recommend taking off the glass, turning the phone upside down(so the camera is facing the ground), and hitting the phone hard( but not breakig it obviously.)
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Lol I wouldn't recommend banging it. Would probably have better success using tweezers and compressed air to remove whatever is there.
fone_fanatic said:
Do you have a link for the rear glass you purchased? I broke mine about 2 months ago and every replacement I've bought is not oem, it has adhesive covering most of the back instead of just on the edges, also there's a hole cut out for one of the sensors when it shouldn't be.
As for your issue, they "windows" for the camera or sensors might be dirty, or even a spec of dust throwing off the auto focus.
Lol I wouldn't recommend banging it. Would probably have better success using tweezers and compressed air to remove whatever is there.
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Banging it would probably be the best option. If there's tiny shards of glass in your camera your not just going to get it all out with tweezers. Compressed air could work, but if you don't have compressed air banging it (aka lightly tapping the top of the screen to get the glass out) is probably your best bet.
Did OP ever resolve this issue? Dealing with the same thing now...
Same issue for me. Any idea how to make focus works again? I have dirty lens message from time to time... Is focus in lens or laser near the lens?
I'm having the same issue.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
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Click to collapse
mweiss8 said:
Did OP ever resolve this issue? Dealing with the same thing now...
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belek1979 said:
Same issue for me. Any idea how to make focus works again? I have dirty lens message from time to time... Is focus in lens or laser near the lens?
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Click to collapse
Hi Guys,
I'm having the same issue. How did you manage to fix it?
Did anyone solve this? I have the exact same issue now.
Same issue here. Anyone got sucess?
Just replaced my back glass yesterday and the focus stopped working, I pray to christ I didn't E-8000 my camera in place Ill take the screen apart sometime soon and let you know If I resole the issue

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