Replaced cracked screen, rear camera focus no longer working - Nexus 5 Q&A, Help & Troubleshooting

So I was clumsy and dropped the phone, screen shattered horribly. Ordered a new OEM screen + housing, and moved all the components over (was incredibly easy).
Only issue now is the rear camera won't focus. it tries, but fails. Front camera is fine. There isn't much to the camera, it's a module with a ribbon cable. All I can think of is I must of smudged the lens or something. Or perhaps the heat gun I used to melt the adhesive messed with it.
Anyone else have any ideas? I'm brainstorming at work before I head home and pop the cover to take a look.

Examine everything around the camera connection, make sure no resistors are knocked off or anything. Also, try to do a factory restore, its rare but sometimes software can get buggy after disconnecting parts. Clean the connection with a tooth brush and alcohol. And if all else fails replace the camera.

oOflyeyesOo said:
Examine everything around the camera connection, make sure no resistors are knocked off or anything. Also, try to do a factory restore, its rare but sometimes software can get buggy after disconnecting parts. Clean the connection with a tooth brush and alcohol. And if all else fails replace the camera.
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I popped the cover and didn't see anything obvious so I ordered a new camera (all of 13 bucks haha). I am almost wondering if maybe the camera got killed along with the screen when I dropped it. The OIS seems like it may not like being jarred too hard.

Grims said:
I popped the cover and didn't see anything obvious so I ordered a new camera (all of 13 bucks haha). I am almost wondering if maybe the camera got killed along with the screen when I dropped it. The OIS seems like it may not like being jarred too hard.
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Tell us what was the problem pls, just in case it happens to us any day...

ivan333 said:
Tell us what was the problem pls, just in case it happens to us any day...
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It is all in his post... Broke the screen, replaced it, camera wouldn't focus.

ivan333 said:
Tell us what was the problem pls, just in case it happens to us any day...
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Click to collapse
oOflyeyesOo said:
It is all in his post... Broke the screen, replaced it, camera wouldn't focus.
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I think he meant to update the thread with what the solution to my problem is
I think the camera module got messed up either when I dropped it, or because I had the heat gun cranked up too high. The gun I have is really far too powerful for this type of stuff, I should had used a blow dryer. Live and learn!
Anyway, I ordered another module that will be here this week, and I'll update the thread if it resolves the issue. I'm sure it will, not really anything else that could be wrong (knock on wood)

I believe you could have possibly scratched the connectors. Please update us
Sent from my LG-D800 using xda app-developers app

xxx_star_droid said:
I believe you could have possibly scratched the connectors. Please update us
Sent from my LG-D800 using xda app-developers app
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The ribbon cable connector? anything is possible I suppose, but it went on and off pretty confidently. It is possible I scratched something on the camera module PCB board. There isn't really a good place to pry it up from the adhesive.

Grims said:
The ribbon cable connector? anything is possible I suppose, but it went on and off pretty confidently. It is possible I scratched something on the camera module PCB board. There isn't really a good place to pry it up from the adhesive.
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Did the camera replacement solve your issue?
thanks

Yes it did. Ends up the heat gun I used was a little too powerful and had melted the adhesive behind the lens on the camera.
New camera module for 10 bucks fixed it.

Related

Dust on ffc

Does anybody else have dust between the glass and their ffc? The image the camera produces doesn't appear to be affected but I can clearly see the dust and its only a matter of time before some is in the way of the lens.
Sent from my Nexus S using XDA App
Really nobody? What should I do?
Sent from my Nexus S using XDA App
Nope, there's no dust on my ffc. Maybe take it back for an exchange?
Nope. I use a TPU case. May have came that way from the factory. REPLACE!
JRG1392 said:
Does anybody else have dust between the glass and their ffc? The image the camera produces doesn't appear to be affected but I can clearly see the dust and its only a matter of time before some is in the way of the lens.
Sent from my Nexus S using XDA App
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Click to collapse
Yes, after two months of use, mine has dust under the glass in front of the ffc. Haven't find a way to clean it.
Cleaned mine, don't think it's a case issue as the dust is probably coming in through the earpiece.
Ifixit has a good teardown: six screws in back, then 3 screws to remove the sim module. Don't bend the ffc back, that ribbon cable is weak and breaks easily. Clean with a screwdriver with the tip covered with a thick microfiber cloth.
Problem is that I've been repeating this once every two months. Today I took some yellow tack (for sticking posters to walls, just a tiny strip) and sealed the ffc. You can see the strip from the front, but hopefully I wont have to attempt the cleaning again! And I can't see any negative results in the camera app.
You may have more success with something like superglue, but I wanted something a little less permanent.
EDIT: I'm from Prairie Village if you want me to show you in person sometime
yes i am reviving this. how the hell do i get the dust out lol. ive even tried spraying a keyboard dust can into the damn earpiece.

[Q] something rattling inside my transformer!!!!

just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
you sure it isn't edge creak? if it really is ratteling return it.
not a creak. something moves inside the unit from one end to the other. only started tonight. thing is I have no light bleed no sharp edges ....... don't know if its just something got in through a gap somewhere or something snapped off inside
My opinion would be return it, sure it could be harmless but it's still a faulty product. It could also **** up your device later on or be a sign of more ominous things.
I know you are right .... but I bought it from comet and it took long enough to arrive so god knows how long a replacement will take
and sods law ill get light bleed or gaps or sharp edges next time
ill ring comet tomorrow
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
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Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
Click to expand...
Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
I know there are 2 openings right under the LCD itself cover. On the left hand side there is tow half inch hole under the LCD, if you take a piec of paper and insert it at the left hand edge and sort of drag it down...you'll know where the gaps are, but this is too small for anything to go through...maybe these are air vents.
its not the camera. I'm sat here web browsing and if I rotate landscape and portrait it hear something moving.
not sure I follow what you mean about the holes. wondering if something has got in through the keyboard dock points???
It's probably baby teeth. I hear they're good luck.
stuntdouble said:
It's probably baby teeth. I hear they're good luck.
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Or the hamster fell out of the wheel
Sounds like another asus QC story, i wonder what crazy stories will come next?
Good luck with getting it resolved.
Photo cameras have mechanical orientation sensors that are making a noise when going from landscape to portrait but they are very quiet and I doubt they are used in phones and tablets which have accelerometers.
this was something definitely moving about..... ie traveling the length and width of the unit.
its stopped now though so I haven't got a hope in hell of persuading comet that "my unit was rattling, honest! "
don't worry about persuading comet...just give them a call and they'll replace it...
I asked for a replacement yesterday..and I believe the support guy had no idea what a light bleed is, and he tole me parcelforce will come my home with a new TF on Monday..
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
wilbur-force said:
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
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You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
levenite said:
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
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That's a good way to screw up other components inside your device. I wouldnt do that if I were you.
lol, no, i think i will avoid the magnets thanks
.... sent from my shiny new keyboard that arrived this afternoon by the way

How to FIX Vibration Motor Loose

Hi guys, i'm here because i have (like lot of us) a problem that i think we can easily solve. I bought a nexus 5 and it was faulty, i requested RMA and the new one that they shipped me has the same problem: VIBRATION MOTOR IS LOOSE and sounds weak and crappy.
So, i've seen a teardown video of nexus 5 (easy to disassemble), and somewhere in the web i read that fixing this problem it's easy because the motor is simple to access and because the weak sound is caused by lack of adhesive on it to maintain it properly,so can i ask you where is the vibration motor and how to fix this problem? anyone of you have already done it? a video?
and most important : do i lose warranty if i open the back cover?
is that one the vibration motor?
THANKS to all
Hi there, I also have this problem with my Nexus and am quite PISSED THE F**** OF about it!!!!! I'm very sorry to hear that your second unit also has this issue. I'd suggest contacting google about a second RMA because it's not fair to to you to have a defective phone you paid hard earned money for. To answer your question it really should be VERY easy to repair the loose speaker. Simply follow along with iFixit's teardown here: http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 the vibration motor can be seen here attached to the backplate: http://d3nevzfk7ii3be.cloudfront.net/igi/SJQTUlA5iTNuxHlb.huge it's the metallic circle underneath the camera flash lens. My assumption would be that if we opened our phones the vibration motor has likely separated from the backplate in which case you would just reattach it with some glue, not really sure what glue to use though. Still though my point stands that you SHOULD NOT have to do that!
Digital_Cameltoe said:
Hi there, I also have this problem with my Nexus and am quite PISSED THE F**** OF about it!!!!! I'm very sorry to hear that your second unit also has this issue. I'd suggest contacting google about a second RMA because it's not fair to to you to have a defective phone you paid hard earned money for. To answer your question it really should be VERY easy to repair the loose speaker. Simply follow along with iFixit's teardown here: http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 the vibration motor can be seen here attached to the backplate: http://d3nevzfk7ii3be.cloudfront.net/igi/SJQTUlA5iTNuxHlb.huge it's the metallic circle underneath the camera flash lens. My assumption would be that if we opened our phones the vibration motor has likely separated from the backplate in which case you would just reattach it with some glue, not really sure what glue to use though. Still though my point stands that you SHOULD NOT have to do that!
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Thanks for helping me and for your words... I think exactly same thing .I'll ask a refund tomorrow,but Google quality control and service is not good.
Mine started like that, but after a week or so of use it seems fine, nice and tight like the N4 or any other phone... Maybe just take some bedding in?
Sent from my Nexus 5 using xda app-developers app
Has anyone actually taken it apart and fixed this issue?
My motor sounds like there's a piece of something hitting it as it vibrates. I'm thinking about opening the phone up and seeing what's up.
I just received my N5 and also have a very "plastic-y"-sounding vibration. From what I've read, it seems to be a common issue that would likely be present in an exchange device (or it would develop again over time). In other words, it doesn't sound like it's worth it -- at least until it has been confirmed fixed in newer ones.
With that in mind and after also seeing how easy it is to take apart and get to the motor, I'm very tempted to crack her open myself. I'm hopeful that a dab of super glue (or something more appropriate) would fix the problem. It would be nice to hear the results from someone who has done this, but if we don't get that, I'll probably do it myself and report back. Unfortunately, I'm traveling this week, so that won't happen for several days. Anyone else able to try this in the meantime?
anyone managed to get their vibration working properly ? Mine just started sounding cheap and loose.
katsuru said:
anyone managed to get their vibration working properly ? Mine just started sounding cheap and loose.
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i received my nexus 5 from an European amazon, and the vibration motor was faulty, so i asked for the replacement, and they sent me one, that had dead pixels and a massive light bleed, so i was reading and i found that the vibration motor is glued to the backcover, so i open both phones, switch the imei stickers inside the backcover and, i put the good vibration motor in the phone that was perfect except for the vibration, and that solved my problem
Sorry for my english
marinho699 said:
i received my nexus 5 from an European amazon, and the vibration motor was faulty, so i asked for the replacement, and they sent me one, that had dead pixels and a massive light bleed, so i was reading and i found that the vibration motor is glued to the backcover, so i open both phones, switch the imei stickers inside the backcover and, i put the good vibration motor in the phone that was perfect except for the vibration, and that solved my problem
Sorry for my english
Click to expand...
Click to collapse
So the motor itself was faulty ?
I tought it could be the glue or adhesive that they use that was not holding the motor in place.
katsuru said:
So the motor itself was faulty ?
I tought it could be the glue or adhesive that they use that was not holding the motor in place.
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I checked and the faulty one was well glued as the working one, so it was the motor itself,
marinho699 said:
I checked and the faulty one was well glued as the working one, so it was the motor itself,
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Thanks man, Now I need to wait for the replacement motor to hit the market :good:
How did you glue it back to the back cover ? What glue did you use.
katsuru said:
Thanks man, Now I need to wait for the replacement motor to hit the market :good:
How did you glue it back to the back cover ? What glue did you use.
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i saw on ebay i think from a Spanish seller a OEM nexus 5 backcover from LG with the vibration motor included in the backcover, the backcover it self have two side tape in the lower part close to usb port, so i didnt use any glue because the tape was fine and sticky, the replacement cover from ebay has a brand new tape
Again sorry for my english
http://www.originalpartsmobile.com/...g-e986-optimus-g-pro-d820-d821-google-nexus-5
Found The Motor for 5 bucks!
katsuru said:
[Found The Motor for 5 bucks!
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You have in the same website the backcover(black or white) with the vibration motor, for 30euros, great find
Back plate replacement
Are the back plate and the edge of the front plate easy to scratch when removing the back plate? What did you use for the job? Thanks!
Sorry to bump an old thread,
but has anyone tried this and was it successful?
Thanks

Camera blurry/won't focus

I cracked the protective glass on my camera and replaced it. Now the pictures are blurry and won't focus unless I'm up close. I researched a lot with no solution. No one seems to know how to fix this. I think maybe the auto focus hardware is damaged? Or maybe I need to replace the actual lense itself? Any help would be greatly appreciated because I hate not having a camera.
I feared this. Haha. No ideas?
I would suggest to replace the actual lens. Not sure of any quick fixes
May is Mental Health Awareness Month Sent from my SM-G900P using Tapatalk
elwood said:
I would suggest to replace the actual lens. Not sure of any quick fixes
May is Mental Health Awareness Month Sent from my SM-G900P using Tapatalk
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Thanks bud. I just ordered a new camera, frame bezel (because mines chipped up) and toolkit to take the phone apart. Once I rebuild the phone I'll report back.
Ok just rebuilt the phone and I'm posting from it so it was a success. Cost me about 30 bucks on ebay but I got all the parts I need and a new camera. Camera is crisp and clear but the speaker in the new bezel I got was bad so I had to take the phone apart again (which was way easier than the first time) and swapped the speakers and my phone is %100 percent again. Long story somewhat short, if I used my GOOD case I would have never had to do any of this. But if you break your camera glass, DO NOT take the glass out until you have the replacement glass and when you do take the broken pieces out do it carefully and don't touch, press on or try to clean the lense. Hope this helps someone! I know it would have helped me.

Auto Focus does not work after replacing back glass

I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
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Click to collapse
If the glass was broken and autofocus isn't working, chances are there is glass inside the camera. Parts of the camera do have to move in order to autofocus correctly. I would recommend taking off the glass, turning the phone upside down(so the camera is facing the ground), and hitting the phone hard( but not breakig it obviously.) This may even work without taking the glass off, you'll just have to try it. This would hopefully knock some of those pieces of glass free.
---------- Post added at 02:32 AM ---------- Previous post was at 02:29 AM ----------
BTW, this could also be caused if the glass is dirty on the side with the camera.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
Click to expand...
Click to collapse
Do you have a link for the rear glass you purchased? I broke mine about 2 months ago and every replacement I've bought is not oem, it has adhesive covering most of the back instead of just on the edges, also there's a hole cut out for one of the sensors when it shouldn't be.
As for your issue, they "windows" for the camera or sensors might be dirty, or even a spec of dust throwing off the auto focus.
shagbag913 said:
I would recommend taking off the glass, turning the phone upside down(so the camera is facing the ground), and hitting the phone hard( but not breakig it obviously.)
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Click to collapse
Lol I wouldn't recommend banging it. Would probably have better success using tweezers and compressed air to remove whatever is there.
fone_fanatic said:
Do you have a link for the rear glass you purchased? I broke mine about 2 months ago and every replacement I've bought is not oem, it has adhesive covering most of the back instead of just on the edges, also there's a hole cut out for one of the sensors when it shouldn't be.
As for your issue, they "windows" for the camera or sensors might be dirty, or even a spec of dust throwing off the auto focus.
Lol I wouldn't recommend banging it. Would probably have better success using tweezers and compressed air to remove whatever is there.
Click to expand...
Click to collapse
Banging it would probably be the best option. If there's tiny shards of glass in your camera your not just going to get it all out with tweezers. Compressed air could work, but if you don't have compressed air banging it (aka lightly tapping the top of the screen to get the glass out) is probably your best bet.
Did OP ever resolve this issue? Dealing with the same thing now...
Same issue for me. Any idea how to make focus works again? I have dirty lens message from time to time... Is focus in lens or laser near the lens?
I'm having the same issue.
marf3 said:
I just replaced the back glass and noticed that the auto focus does not longer work. The camera just won't focus at all.
I tried to cover the 3 dots at the back but it didn't fix the problem. Still very blurry picture at any distance.
What went wrong?
Ps: does the camera move in order to focus? Because I think there is a tiny piece of glass between the camera and the plastic edge behind the replaced back glass. I tried to get it out before installing the glass but instead of removing it I somehow managed to dig it deeper. My guess is it could block the camera from moving.
Click to expand...
Click to collapse
mweiss8 said:
Did OP ever resolve this issue? Dealing with the same thing now...
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Click to collapse
belek1979 said:
Same issue for me. Any idea how to make focus works again? I have dirty lens message from time to time... Is focus in lens or laser near the lens?
Click to expand...
Click to collapse
Hi Guys,
I'm having the same issue. How did you manage to fix it?
Did anyone solve this? I have the exact same issue now.
Same issue here. Anyone got sucess?
Just replaced my back glass yesterday and the focus stopped working, I pray to christ I didn't E-8000 my camera in place Ill take the screen apart sometime soon and let you know If I resole the issue

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