Nexus 5 new vs old. - Nexus 5 Q&A, Help & Troubleshooting

Long time reader, first time poster. Noticed some stuff not mentioned anywhere else. Think this might be the right place.
Got my nexus 5 near launch, it had a couple faults but I couldn't be bothered to RMA. Couple days back the power connector started playing up so decided to RMA after ~8 months.
Had a few observations of the new N5:
>Arrived with 4.4, ota update to 4.4.2 then to 4.4.3.
>Screen is yellow
>Power button (still) rattels
>Speaker holes are bigger
>Cold GPS locking is *much* faster. Tested indoors in flight mode with no agps. Lock in <60s compared to >5min.
>Camera is *much* better. Images are not as soft, and have less noise. Also theres noticeable difference when takeing a picture from a light bulb. Old phone just has soft 'blob' of light, on the new one the same region is crisp and sharp but has light flares (as I would expect from cheep plastic lenses).
Both phones stock unrooted 4.4.3 davlek, with GPS states app and latest default camera app.
Was wondering if *some* (not all) early batches were subject to bad QC or bad design. Could of course be that I a rouge dud phone. But i can only believe my own eyes: why; amongs other things, are the speaker holes bigger if there were no issues with the old design? Isn't it odd that a single phone had somany defects?
Have to add whatever LG's QC procedure is, it still is poor. The yellow screen is getting on my nerve so will RMA.

syntax_error.f90 said:
Long time reader, first time poster. Noticed some stuff not mentioned anywhere else. Think this might be the right place.
Got my nexus 5 near launch, it had a couple faults but I couldn't be bothered to RMA. Couple days back the power connector started playing up so decided to RMA after ~8 months.
Had a few observations of the new N5:
>Arrived with 4.4, ota update to 4.4.2 then to 4.4.3.
>Screen is yellow
>Power button (still) rattels
>Speaker holes are bigger
>Cold GPS locking is *much* faster. Tested indoors in flight mode with no agps. Lock in <60s compared to >5min.
>Camera is *much* better. Images are not as soft, and have less noise. Also theres noticeable difference when takeing a picture from a light bulb. Old phone just has soft 'blob' of light, on the new one the same region is crisp and sharp but has light flares (as I would expect from cheep plastic lenses).
Both phones stock unrooted 4.4.3 davlek, with GPS states app and latest default camera app.
Was wondering if *some* (not all) early batches were subject to bad QC or bad design. Could of course be that I a rouge dud phone. But i can only believe my own eyes: why; amongs other things, are the speaker holes bigger if there were no issues with the old design? Isn't it odd that a single phone had somany defects?
Have to add whatever LG's QC procedure is, it still is poor. The yellow screen is getting on my nerve so will RMA.
Click to expand...
Click to collapse
don't rush that RMA...often the screen lightens in a few weeks.
Sent from my Nexus 4 using Tapatalk

Yeah, even I had a sorta Yellowish screen and after a week's usage, it settled down. Not sure whether I just got accustomed to it or whether it did indeed change. In any case, ever since I've started using custom kernels, changing the color calibration is too easy.
About the speaker holes and design.. they are random. There isn't any upgraded design.
What baffles me is that you got 4.4 pre-loaded on your new device!? It means that it's a phone which was manufactured between Sept-December. AFAIK, starting from the 401 unit (which is January 2014), Google started sending the phone pre-loaded with 4.4.2.
Now, it could be that google forgot to flash the 4.4.2 update on the new device OR there was a unit of the Sept-Dec batch (which I doubt) OR it could mean that Google sends refurbished phones in RMA??
@syntax_error.f90 Could you please tell the first 3 digits of the S/N Number which is printed on the bottom of the Nexus 5's box?
@rootSU Any input on this m8??

Bad QC and low tolerances for consistency - definitely. You may or may not get bigger holes, rattling buttons, bad GPS, poor signal issues etc

vin4yak said:
Yeah, even I had a sorta Yellowish screen and after a week's usage, it settled down. Not sure whether I just got accustomed to it or whether it did indeed change. In any case, ever since I've started using custom kernels, changing the color calibration is too easy.
About the speaker holes and design.. they are random. There isn't any upgraded design.
What baffles me is that you got 4.4 pre-loaded on your new device!? It means that it's a phone which was manufactured between Sept-December. AFAIK, starting from the 401 unit (which is January 2014), Google started sending the phone pre-loaded with 4.4.2.
Now, it could be that google forgot to flash the 4.4.2 update on the new device OR there was a unit of the Sept-Dec batch (which I doubt) OR it could mean that Google sends refurbished phones in RMA??
@syntax_error.f90 Could you please tell the first 3 digits of the S/N Number which is printed on the bottom of the Nexus 5's box?
@rootSU Any input on this m8??
Click to expand...
Click to collapse
The new N5 has serial starting with 312k.
It looks like a dec 2013 model, and is probably refurbished. Would it be written on the box if its refurbished?

syntax_error.f90 said:
The new N5 has serial starting with 312k.
It looks like a dec 2013 model, and is probably refurbished. Would it be written on the box if its refurbished?
Click to expand...
Click to collapse
I haven't done any RMA myself so I don't really know if that would be stated or not. But officially, google says that they send BRAND NEW devices. Many people have asked them over phone calls and mails and they had assured that Google sends brand new devices as replacement when RMA is done.
I always thought what would happen to all those hundreds if not thousands of devices which are RMA'd. I guess the "brand new device" part is a big bull from Google. Can't blame them though.
I might be wrong and this could just be a coincidence as well.

rootSU said:
Bad QC and low tolerances for consistency - definitely. You may or may not get bigger holes, rattling buttons, bad GPS, poor signal issues etc
Click to expand...
Click to collapse
Fair enough. Tolerance brackets for holes and connector patches are understandable, guess the tolerance is really large so it can be sold cheap. What about the camera softness and noise?

syntax_error.f90 said:
What about the camera softness and noise?
Click to expand...
Click to collapse
I don't know about that. Bad update?

Related

[UPDATED] Quality Control / Reliability Poll

I figured I would get an updated reliability poll going since many people are getting their TF and docks now.
Many of you have reported multiple issues with their device. Please vote for ALL options that apply to your situation.
Thanks and vote away!
There's no poll to vote in that I can see.
Edit: there she is.
fail!!!!!!
It's up guys. It just takes a while to get it created. For some reason, the post comes up before the poll is completed.
Light leak and creakiness here. Not sure if I should RMA or not considering I could receive one with issues that are worse.
Light leakage, dust under the screen, very small gap between display and bezel and creakiness here
The question is whether you will keep in spite of the defects.
Drakknar said:
Light leakage, dust under the screen, very small gap between display and bezel and creakiness here
Click to expand...
Click to collapse
Sent from my NOOKcolor using Tapatalk
I had the following:
Light Bleed: Not even sure it is avoidable with this type of screen.
Screen wasn't flush with the housing on the right center inside.
2 dead pixels.
The screen was off center or skewed. Kind of like an old CRT monitor that you had to mess with to center.
The back has some give but I'm not sure its an issue. Its wide, weight seems evenly distributed and it doesn't seem frail or weak.
I returned mine to the vendor for a replacement due to the off center screen and dead pixels. I only hope that the replacement doesn't suffer from the same issues. I should know by the middle of next week.
Sent from my Nexus S using XDA Premium App
Canadoc said:
The question is whether you will keep in spite of the defects.
Click to expand...
Click to collapse
I have the same issues (light leak, creaky corner) but I don't feel they hinder my experience enough that I need to return it.
Canadoc said:
The question is whether you will keep in spite of the defects.
Click to expand...
Click to collapse
Unfortunately I'm out of time to get it replaced by the store where I purchased it and ASUS Italy repair facilities still can't accept any RMA for the TF101.
The tablet itself works fine so I'll just wait some time until they'll have solved most of their HW production issues, then I'll submit a RMA ticket.
It is alarming that the vast majority have some king of issue. This is really not common for Asus based on other products they sell. They're actually considered one of the most reliable manufacturers of all.
akarol said:
It is alarming that the vast majority have some king of issue. This is really not common for Asus based on other products they sell. They're actually considered one of the most reliable manufacturers of all.
Click to expand...
Click to collapse
Only problem with saying the vast majority have some issue is this may not be true or any real indication seeing as internet community behaviour is such that people post to moan when they've got problems and less likely to scream and shout about a perfect device as they're more than happy playing with it doing other things. Just saying that's all. I will have my TF bundle Friday night when I collect it so will be able to see if it's got any issues I notice but if it's perfect I won't be posting to say how great it is if it's perfect I'll be too busy enjoying it lol
Mine was dead right out of the box. Wouldn't even power on. I returned it and am now waiting for my amazon preorder to come. I am so glad i did'nt cancel that. If that one has problems, i'm gonna wait for the samsung
Question, does the build quality matter where the tf was made. I don't have my tf yet but I seen in a video that the box of one tf said "Made In China."
Were everybody's tf made in China?
Maybe this can determine where the bad eggs are coming from.
Sent from my HTC Glacier using XDA Premium App
My main issue was the dock, but after receiving a dock firmware upgrade everything works flawlessly. Once HC 3.1 hits, it will be the best tablet ever.
I am going to refrain from voting for a few days, aside from one SOD I've had zero problems with either the tablet or the dock so far, I will wait a few days though before voting.
I understand that there is a huge bias towards those having problems as those that don't are less likely to report. However, such a poll can be helpful in indicating the majority of the problems people are having. It is alarming, still, that there is such a high disparity between those without problems and that do. I was expecting, well, hoping, that it wouldn't be this bad.
doron: They're all made from the same location/plant I'm sure. That's not the issue.
and now my housing separation is getting worse. first it was all tight and no creaks, then creaky and squishy on the left side (the lower left corner, could be squeezed). a day later the right bottom corner is squishy, but not as bad as the left.
last night the left side has increased to up to half the left side being slightly separated.
i'm almost 93.269% sure this thing's going back... if it does i'll have a dock and skin for sale at a pretty good price.
as reliable as their laptops are rated it's actually disappointing to hear all these mfg problems with their tablet. it's not like this is their first tablet.
I'm debating on sending mine in.
What we really need is an official announcement from Asus stating "yes, the first batch had manufacturing issues but the next batch is better. If you are experiencing XXX (IE: Light Leaks) Then please send it back for a full replacement"
I too have light leakage and my backing is lose around the bottom where the dock goes. It bubbles a bit. My dock also doesn't want to stay connected when the trackpad is in use (firmware coming i hear) so...
I know Asus responds to a few of these posts and all but a total PR about the issues would be far better than 100's of reviews stating "X Problem" and then people just overall assume the product is poorly built...which it is currently.
I do love it tho, but next one released with a keyboard at a reasonable price might find me as a buyer and Asus might find this one on the way back for a full refund.
My SD card won't eject. I feel it springing in a bit when I push it in, but it doesn't pop out.
Not a HUGE issue, but a definite QC failure. I may check with BB in a couple weeks to see if they have any stock and exchange it, but if not, it's only a minor issue. I slapped a 16GB card in there and I rarely remove it. I'll mostly use the USB ports and full size SD card slot in the dock.

build quality issues still present

I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
yeah
esoxx said:
I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
Click to expand...
Click to collapse
I bought one off amazon everything was great, then the corner of the screen start to click when I picked it up. :/ it was so perfect..............................................................................
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
I agree with theanarchist that this is the same thread that we've all seen. But I also don't think most peoples tabs Are perfect. Some (like me) are still trying to find a perfect one And some have just accepted what they have and have given up. Others (like you) managed to get a perfect one.
Sent from my Galaxy Nexus using xda app-developers app
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
xRevilatioNx said:
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
Click to expand...
Click to collapse
Mine's not perfect, clicking near the hdmi port and you can click it from a good portion up towards the middle of the screen. I personally gave up on Asus, though hearing that there are people that have indeed perfect ones makes me wish I had exchanged it. I was hesitant because I had already returned a tf300 (screen issue) and then later the Prime that I had replaced the tf300 with. I had only returned the Prime to get the tf700, as I was pretty frustrated I couldn't get the gps to work EVEN with the dongle Asus sent me. I didn't have any wifi issues really nor any screen clicking issues with the Prime and though I like the infinity the screen clicking annoys me. Wondering if I should rma it directly to them, just don't want to get a different tab back or been in a worse situation as a result.
TheAnarchist1 said:
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
Click to expand...
Click to collapse
There was an earlier thread that theorized that the build issues were being addressed in the more recently built devices. I posted to show that even with the more recent 80 serial number devices, the same issues are present on at least a percentage of tf700s.
I certainly have no agenda. I'm on my second Infinity, which will unfortunately also be going back. The first one had some extreme screen separation on the right hand side. It was an C06 serial number. The one I'm on now, my second is a C80 serial number. The screen is good, with just a slight clicking in one spot on the right hand side. I'd live with it. However the light leaking out onto the screen along the bottom and right side from the LEDs is very very noticible.
I won't give up. I really love everything about the TF700 except for the build quality issues that I have experienced. I think the OP has a valid point in saying that the issues are not fixed yet. When my second unit came, I was psyched to see the serial number on the box said C80. I was very disappointed that it too has issues.
I think...
I think the screen seperation can be because of the humidity. Where do u live?
killerdan56 said:
I think the screen seperation can be because of the humidity. Where do u live?
Click to expand...
Click to collapse
I don't think it's humidity. I live on the west coast of the US. Pretty dry here. I noticed a curve in the glass along the top of the screen as soon as I took it out of the box and removed the skin/wrapper. It's noticeably bowed out in the middle of that edge.
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
effezie said:
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
Click to expand...
Click to collapse
Glad to hear that. Hopefully, 3rd time will be the charm. I really do LOVE this tablet, I just want one that's solidly built and works.
Agreed. I don't see how humidity is going to affect Corning's Gorilla Glass 2. Seriously don't see this being a factor at all.
I suppose I am one of the luck ones as well, no discernable bleeding edge light and completely flat screen. Of course, I bought the 64GB model from BB online, and it already have .26 on it when it arrived.
I too just returned my c8 version today that suffered from light bleed, mushy/sticky power and volume buttons, separating screen which also had sharp 90 edges. The one I just picked up is a night and difference from the first one. This one is a c9 version and other than a little light bleed the construction is solid. It doesn't even appear to be the same tablet....its like the first one was a cheap knock off. Another thing I am noticing with this new one is that the speed of touch feedback is so much faster than the C8.
I did decide to purchase the extended warranty this time around...my experience with the prime has left me jaded and there is no way I'm going to be left holding a dud.
With that said, I suggest if possible to keep on returning them until you find a good one...they do exist!
If Asus can't be persistent with their perfection...Be persistent with the returns!
F me! Just noticed this one is creaking like an old rocking chair, its on the left side by the hdmi port.
Today, I swapped out my first C7 after owning it for a week and received a C8 as a replacement. It amazes me the differences between the two.
For my particular devices, the differences were:
C7 pros: The construction was very solid. I kept reading horror stories about screen lift, creaking, etc. and mine felt solid like a tank. No light bleed issues either.
C7 cons: It suffered from severe I/O issues. Trying to download something from the market would grind things to a halt until the download and install finished. The Browser lagged a bit as well........as did moving around the launcher or clearing items from the recents menu . I returned it because there was a spec of dust under the screen which just really bothered me.
C8 pros: It feels like they put better quality internals in this one! There have been none of the i/o issues, lag, or stutters. Everything is very responsive and snappy. From a software usability standpoint, this feels like a completely new device.
C8 cons: The physical build quality is definitely not as high as the first. There are spots around the edges of the glass that feel "squishy". There is also a bit more lightbeed but i would not call it bad by any means.
For now, I am going to keep the C8 because the performance difference alone is worth it. The minor physical build quality issues aren't bothering me enough yet to risk giving up the performance.
One trend I seem to have noticed after reading all these reviews is that the build date does not seem to have much correlation with physical build quality. However, it does seem that more recent models may be using higher quality internal components contributing to noticeable performance gain.
These are just my observations.

[Q] Second RMA Screen issues?

This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
SamualStrand said:
This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
Click to expand...
Click to collapse
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue (See Jasons posts at https://forums.geforce.com/default/topic/793383/shield-tablet/nvidia-guilty-of-fraud/1/). I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
bill0405 said:
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue. I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
Click to expand...
Click to collapse
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
WarRaven said:
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
Click to expand...
Click to collapse
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
SamualStrand said:
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
Click to expand...
Click to collapse
Yes, I do believe there are some bad units made.
Nvidia is a gem for standing behind unit so well.
Hopefully you get a decent one soon.
WR
SamualStrand said:
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Click to expand...
Click to collapse
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Hi there yes mine to has a screen distortion around the sim card area . if I press harder with pressure but with the stylus its fine
I will Returning this to amazon where I had purchased from
bill0405 said:
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Click to expand...
Click to collapse
Since you have no battery issues, what is your screen on time like during a full cycle. I have been wondering since I get only about 3 1/2 hours.

That light bleed along the lower edge...

After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
Click to expand...
Click to collapse
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
Click to expand...
Click to collapse
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
Click to expand...
Click to collapse
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
Click to expand...
Click to collapse
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
Click to expand...
Click to collapse
Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
Click to expand...
Click to collapse
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
Click to expand...
Click to collapse
Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Click to expand...
Click to collapse
Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
Click to expand...
Click to collapse
Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
Click to expand...
Click to collapse
Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
Click to expand...
Click to collapse
Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.

Pixel 4a creaky case issues

Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
My First Pixel 4a:
Second pixel after RMA:
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/
ikxdf said:
Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
There is the video:
https://www.youtube.com/watch?v=l87DgIugLT4
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/
Click to expand...
Click to collapse
People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".
_a! said:
People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".
Click to expand...
Click to collapse
sorry....the intersting part is not the quality of comments but the quantity of issues. My phone creaks near the sim slot. Now my phone is in my pocket and my poket is squeaking while i am walking....
Fortunately, after a discussion, seems google freeze my 15 day s period for "satisfied or refunded" policy: if my second pixel is creaky i can return it because is
definitely a production problem. I love my pixel 4a....but creaky is not acceptable for me.
ikxdf said:
Now my phone is in my pocket and my poket is squeaking while i am walking....
Click to expand...
Click to collapse
Right, yes that doesn't sound good!
Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.
DB126 said:
Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.
Click to expand...
Click to collapse
it start creaking after ~1 week. I use it normally and don't use skinny jeans. Seems like...it have no glue on border or missing pin on plastic case....
Today it start creaky sound near power button....
Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.
mrsatan said:
Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.
Click to expand...
Click to collapse
Respectfully disagree. Used lower end Moto phones for years, some half the price of the 4a. Never had a build quality issue (might have got lucky too). Plastic can be fine if overall structure is properly engineered. So far no issues with my 4a but it also rides in a protective case.
this is my second pixel after RMA:
Well, mine is also making hardcore creaking sound when being pushed between the buttons. Feels like I can shove it 1mm inside. But nowhere else do I get noises. Don't like that...
Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use
soundgarden104 said:
Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use
Click to expand...
Click to collapse
firste device...1week and second device only 3 days without creaky
Hi,
my Pixel started creaking near SIM card tray after cca 1 week. It is not that annoying currently but if it gets worse, I will consider RMA.
Anyway, I may as well live with it for the next year, 1,5y and only then do RMA Free new phone every 2 yrs - not bad
creak near the camera seems common, people claiming no creak might be using cases, because it doesn't creak in a case.
and the creak is not an issue more of an annoyance, which is fine with me.
One day after voting my device started creaking. Suddenly the device feels really cheap
anyone know how to fix this creeky issue? i
Yes buy a Motorola, which funnily enough Google bought then sold just to strip the patents. BUT unfortunately they didn't steal the build patents!... Sigh... More money than sense.
the creaking stopped thankfully, hope it stays that way, also got a case
My pixel 4a was making noise when pressing in the back under the camera and between the power and volume buttons, as well as over the power button. I ordered a replacement from Google but after few days, the same noise at the same location came back on the new device.
Despite I love this phone, I wouldn't have bought this device if I knew about this issue. I believe this is due to a bad internal design plus the heat of the CPU (actually the heat comes from the same area as the noise, so this could be what is destroying the glue of the case).
Arctic5824 said:
the creaking stopped thankfully, hope it stays that way, also got a case
Click to expand...
Click to collapse
Did you do something? Or it simply stopped?

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