GSM / data signal loss - Nexus 5 Q&A, Help & Troubleshooting

Hello everyone,
I would like to share big problem what I have and killing me.
Sometimes (1 time in a day or 1 time in 2 days), GSM signal is lost and I have to restart my nexus. What I have done so far,
* I checked my IMEI number and that's OK
* I checked my sim card againts to damages and scratches and that's OK. But these is gap between sim tray and card by ~1mm. The gap is only on long side of tray, short side is fully matched.
* I checked signal power and asked to carrier (TR AVEA) and that's OK.
* I installed hidden menus from Google Play then go to setting -> testing menu -> Phone Info
- preferred mode : GSM auto (PRL)
- If I select "select radia band" from pull-down menu, only one possibilities "USA Band". Even If select this, GSM and data signal loss.
- I tried another carrier sim card (Vodafone TR) and applied same settings above (USA Band), and failed again.
- I understand that "USA Band" is not suitable for us
My device is D821(E) and use 4.4.3 full stock firmware. No root, locked.
Can anyone help me? Thank.

After I updated to 4.4.3 (via purity ROM and Flashing the new Radio/Baseband) I noticed my data connection was constantly droppping in and out
So today I decided to flash the old radio from KRT16M (4.4.2) to see if it made a difference and it seems to have so far. I haven't had any loss of connection in the 2hrs since flashing, whereas on the new radio it was constantly dropping in and out. I will test for longer but i think the new radio in 4.4.3 may not be optimised for some networks (i'm on Optus in Australia)

Lewythefly said:
After I updated to 4.4.3 (via purity ROM and Flashing the new Radio/Baseband) I noticed my data connection was constantly droppping in and out
So today I decided to flash the old radio from KRT16M (4.4.2) to see if it made a difference and it seems to have so far. I haven't had any loss of connection in the 2hrs since flashing, whereas on the new radio it was constantly dropping in and out. I will test for longer but i think the new radio in 4.4.3 may not be optimised for some networks (i'm on Optus in Australia)
Click to expand...
Click to collapse
2 months ago, someone from Turkey who use same carrier (TR AVEA) has noticed signal loss problem with 4.4.2
I remember that he has mentioned neither stock and customs has same problems. I think this is completely baseband problem.

Lewythefly said:
After I updated to 4.4.3 (via purity ROM and Flashing the new Radio/Baseband) I noticed my data connection was constantly droppping in and out
So today I decided to flash the old radio from KRT16M (4.4.2) to see if it made a difference and it seems to have so far. I haven't had any loss of connection in the 2hrs since flashing, whereas on the new radio it was constantly dropping in and out. I will test for longer but i think the new radio in 4.4.3 may not be optimised for some networks (i'm on Optus in Australia)
Click to expand...
Click to collapse
Also had to revert to 4.4.2 radio wasn't receiving incoming calls with the 4.4.3,don't think it really matters which you use though
Sent from my Nexus 5 using Tapatalk

I had same problem. Devs seem to think radios are the same for both phones. If they are why are there different models for usa and Europe? If you put a usa radio in uk phone it will work poorly as it has SOME bands and vice versa i found one marked d21 radio and back to normal. You are treated as a moron for thinking that the radios differ. Look at Wikipedia
# 47386

Staggerlee66 said:
I had same problem. Devs seem to think radios are the same for both phones. If they are why are there different models for usa and Europe? If you put a usa radio in uk phone it will work poorly as it has SOME bands and vice versa i found one marked d21 radio and back to normal. You are treated as a moron for thinking that the radios differ. Look at Wikipedia
# 47386
Click to expand...
Click to collapse
Can you please share the name of baseband that you found?
And I checked the wikipedia and could not find any useful things as you said.

This is a photograph of the baseband I put in and another of the different frequencys the two phones use. Using D20 in uk drastically affects h+ as you will see by the difference
# 47386

Here
# 47386

On lte , which includes h+on most, you can see the d20 radio is usless in the UK i was getting h at best and 3g most. Now im back to h+all the time. The experts say that there is no difference so take your pick.
# 47386

Same baseband that I use with 4.4.3 OTA.
I always use 3G "Preferred Network" option.

Same problem here with the new 4.4.3 radio. Incredibly weak LTE signal (fine if I select 3G in Mobile Networks) and sometimes no signal at all. I may try flashing the older radio this evening.

I realised it was happening more often when my gps was locked.. As soon as i switched off gps my signal restored..
Running rooted 4.4.3 stock rom
Sent from my Nexus 5 using Tapatalk

I'm still having some issues with the older radio, not as many as with the new, so there may be something inherent in the 4.4.3 update as well, this is annoying as my phone was running perfect on 4.4.2, may have to restore my backup

Really nice phone and cool design.
But weird problems without solution

hsahin4 said:
Hello everyone,
I would like to share big problem what I have and killing me.
Sometimes (1 time in a day or 1 time in 2 days), GSM signal is lost and I have to restart my nexus. What I have done so far,
* I checked my IMEI number and that's OK
* I checked my sim card againts to damages and scratches and that's OK. But these is gap between sim tray and card by ~1mm. The gap is only on long side of tray, short side is fully matched.
* I checked signal power and asked to carrier (TR AVEA) and that's OK.
* I installed hidden menus from Google Play then go to setting -> testing menu -> Phone Info
- preferred mode : GSM auto (PRL)
- If I select "select radia band" from pull-down menu, only one possibilities "USA Band". Even If select this, GSM and data signal loss.
- I tried another carrier sim card (Vodafone TR) and applied same settings above (USA Band), and failed again.
- I understand that "USA Band" is not suitable for us
My device is D821(E) and use 4.4.3 full stock firmware. No root, locked.
Can anyone help me? Thank.
Click to expand...
Click to collapse
Guessing from the last line, you had updated to 4.4.3 through OTA? You could try to reflash the radio img but that would require you to has custom recovery.
Staggerlee66 said:
I had same problem. Devs seem to think radios are the same for both phones. If they are why are there different models for usa and Europe? If you put a usa radio in uk phone it will work poorly as it has SOME bands and vice versa i found one marked d21 radio and back to normal. You are treated as a moron for thinking that the radios differ. Look at Wikipedia
# 47386
Click to expand...
Click to collapse
That's because flashing different modem images (D280/D281) does not change your available phone bands. It is a hardware limitation, nothing to do with with firmware.

That was not on my phone. I put it on. As you can see in the pic above there is a world of difference between the two models. Depending on where you are if you get a d20 radio in a d21 your going to get no data like i did
# 47386

As far as I know, it depends on your network capabilities. I have a D281 running the latest D280 radio, everything works as fine. Faster LTE even.

am not sure what is wrong too but am facing this issue quite a lot as well. But it is not restricted to Nexus 5 only. I have another phone Samsung Galaxy Grand 2 and face the same issue.
Am not sure what to do on this, however, after some search I found a site where the author claims it gets fixed after uninstalling updates of the following apps:
Google Launcher
Google Search
Google Maps
Google Hangouts
Google Newstand
One or more amongst the apps might be causing some issues. See if it fixes your problems. I will be trying it too but will uninstall all updates from one of the above applications at a time to see which app is the real culprit. Please share with all of us in case you get to know before me or have another solution for us to try.
PS: Hit 'Thank You;' if this helps.

Related

[Q] HTC One S, CM11, and poor data/cell signal (if any)

Hey everybody:
This is kind of a last gasp for me. My HTC One S suffers from the usual that you read about - "Preparing SIM" messages, constant error reports on bootup, random reboots. I honestly hate the phone.
So I installed a custom ROM. I unlocked the bootloader via HTCDEV, then I used the 12/20/13 CM11 (KitKat 4.4.2) with the 12/15 GAPPS.
The phone worked OK except now I was able to see what I've read about, and probably unknowingly experienced with the stock ROM, and that is the phone constantly flipping between Edge, 2g, HSPA, HSPA+, etc.
So, I decided to try a new radio. Did it a million times on my old G2. In order to get S-OFF to update it, I used the RLL to bring it back to stock Jelly Bean, then Moonshine to set S-OFF, SuperCID'd, and restored it with CWM. Then I installed the 1.20.x radio and at that point, all heck breaks lose with the data network connectivity and even cell signal. I might have no cell or data signal. I might have a cell signal with Edge. If I get up and move, it might go to HSPA, then I might lose everything again. This is much more pronounced than what I witnessed when I first installed the CM11 ROM.
I've tried reflashing the original 1.13 radio and it's no better. I went back to the 1.20 radio and even wiped and reflashed CM11 and GAPPS from scratch. Still very inconsistent data connectivity, so I'm not necessarily convinced it's the version of the radio because they're both pretty darned bad including the original version.
Has anybody been through this and gotten it straightened out? This is strange that even going back to the old 1.13 radio doesn't seem to help.
Thanks for any ideas...
Type: HTC One S, S4, S-OFF, SUPERCID
HBOOT: 2.15.4444 (Moonshined)
Image: CM11 (12/20/13 - 4.4.2)
Radio: 1.20.50.05.16_10.31.50.08L
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Yes, T-Mobile US is my carrier. There's another thing I found. If it go into the phone's testing facility (*#*#4636*#*#), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
benyto said:
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Click to expand...
Click to collapse
OK, I did these build.prop edits. Unfortunately, they've gotten me nothing. Then I went and investigated them a bit more and tried two other minor changes to build.prop (one of your parameters and added another). I'm still stuck on the Edge network. If you do a lookup, you'll see plenty of others. I think this phone is pretty much worthless - as it's been from day one. It will be my last HTC phone. By contrast, my old G1 and G2 are still working. There are tons of reports about One S phones suffering serious issues like this.
I appreciate your help and certainly, if anybody has a eureka moment, I'd love to hear about it. For the time being, I'll most likely see about getting my old G2 reactivated. Others have reported that the only way they've gotten this fixed is sending it back to HTC under warranty. Mine is out of warranty, which is the only reason I decided I'd do it. It was such a bad phone, I had nothing to lose. The next one I buy will most likely be the Moto X.
Thanks again for the help. I absolutely appreciate it.
whealton said:
Yes, T-Mobile US is my carrier. There's another thing I found. If I go into the phone's testing facility (*#*#4636#*#*), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
Click to expand...
Click to collapse
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
It's not a problem and I'm grateful for you trying. The information you provided was also interesting from a learning perspective.
I reran the RUU on it, just to see if it would make any difference. This made it so I USUALLY have 2g connectivity, but that's as far as it goes and it's not good enough. I have lost that at times, but for the main part, it's consistent with 2g.
T-Mobile is sending me a new SIM to get my old G2 reactivated. While it's only about a quarter of the One S speed, it'll suffice. Unfortunately, the SIM it had couldn't be used because too much time had elapsed since the phones last use. That should be here Monday and that particular phone was WAY more tolerant of different images and radios (knock on wood!). It's currently running a Jelly Belly image of Android 4.2.2 (if I remember), so this should be interesting.
As for my HTC One S, I'll most likely give it to my son to use for games and media. With nothing more than 2g speeds, it's worthless to me. This phone has been a complete and utter piece of garbage since the day I got it. It's funny that my excellent experience with the T-Mobile G1 and G2 by HTC was my reason for buying the One S over a Samsung model. Now that phone is the reason I won't be getting another HTC. Strange how that works.
Again, thanks VERY much for the help!
benyto said:
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
Click to expand...
Click to collapse
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
It's not the provider (T-Mobile). My wife's Samsung has 4g here in the house - no issues. I took the One S out and had 2g everywhere. It's the phone.
I'm also guessing it's most likely the radio, as in a bad chip. Once you try to burn a new firmware into it, it finishes it off. Don't get me wrong, I'm certainly no engineer. It may or may not be that, or may be WAY more involved. Some people said the only way they got it fixed was by HTC replacing the main board.
The phone was a POS even before installing a custom ROM. Random reboots, constant startups with messages asking if I wanted to report the errors to HTC, random instances of NO data connectivity and then a message saying the phone is "Preparing the SIM card". I finally realize now that the occasional drops I would get while working remotely in Mexico (using a Movistar SIM) were most likely a result of this thing losing it's data connectivity while "Preparing the SIM card." The issues with this phone and the fact that it was out of warranty were the only reasons I took a chance on installing a custom ROM.
I'm sorry that I most likely sound like I'm ranting. However, I've searched all over and found SO MANY issues with this phone, that there's no way they should NOT have been recalled. Even T-Mobile told me there were many reported issues with these things. Both companies failed their customers.
350Rocket said:
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Interesting. It's nice to have the option in the case of there ONLY being Edge/2g/3g service available, but not to be stuck on it when HSPA is there.
350Rocket said:
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
True, at least around here though the amount of area without service for Telus/bell or Rogers seems to be pretty equal. So I'm happy not to have the issues with switching between 2g, 3g and LTE. It's hspa or hspa I guess.
Sent from my HTC One S using xda app-developers app

Mobile data cutting out

Hi all,
I am having a problem with my data connection, quite often when I am using my phone the internet connection icon next to the signal bars keeps disappearing and I loose connection, it's normally only a minute or so but it is quite annoying as it is quite regular and causes some downloads to fail.
I have tried different ROMs but I have the issue remains.
I am running a UK xt1032 device and couldn't wait for the official 4.4 ROM so I flashed the us global gsm rom, ( downgraded my bootloader to the 4.3 version so I could flash CWM ) but have since reflashed the 4.4 boot loader, but I was wondering if flashing the us ROM could could be affecting my connection as I believe the primary difference between UK and us ROMs is the radio frequency ( I might be wrong ).
So... Is anyone else having this issue, or is this a CM based ROM bug ( as all the roms I have used have been CM based ) or could my phone be faulty, or could it just be down to my network ( giffgaff UK ) as I do make the most of there unlimited data and I'm not sure if they giving me low priority.
Sorry for the long winded post, and thanks for any advice/feedback.
Sent from my XT1032 using xda app-developers app
Well not sure this will help you but lots of people in the uk have been having data cut out after upgrading to kitkat but that is accompanied by other issues.lots of info on the motorola forum.
https://forums.motorola.com/posts/48fb0b8150?page=1
Im with giffgaff and after i upgraded it was a nightmare,data cut out,random airplane mode with no symbol showing etc. i have now downgraded too jellybean and the phone is flying and has no issues at all.probably a different issue with you but thought i would mention it.
You flashed the US Radio firmware. Changing ROMs won't affect that. You have to flash the UK Stock firmware image which includes the UK Radio firmware.
Related post:
http://forum.xda-developers.com/showpost.php?p=49801348&postcount=3​
Hi all just thought I would post an update, I seem to have found a solution for my problem,
I had to go to network operators and select another network ( my network is giffgaff ) so I selected Vodafone, waited for the no service to kick in, then instead of selecting giffgaff I selected O2 and since then I have had NO drop outs, and its been almost 24 hours
Hope this helps.
Sent from my falcon using xda app-developers app
plewis1981 said:
Hi all just thought I would post an update, I seem to have found a solution for my problem,
I had to go to network operators and select another network ( my network is giffgaff ) so I selected Vodafone, waited for the no service to kick in, then instead of selecting giffgaff I selected O2 and since then I have had NO drop outs, and its been almost 24 hours
Hope this helps.
Sent from my falcon using xda app-developers app
Click to expand...
Click to collapse
Good thinking,keep us informed if it continues to work as i will update mine then .
Still going strong although I have a G at the moment rather than a H , but most importantly there is always an icon there
Nobody is perfect, I am nobody, therefore I am perfect.
STILL no visible problems with my signal
Nobody is perfect, I am nobody, therefore I am perfect.
Id recommend to downgrade back to 4.3 mate,my girlfriends moto g (Vodafone) (fully stock not rooted or unlocked)ota to kitkat4.4 had signal issues 24/7 mine was unlocked and rooted and had intermittent signal issues, reflashed 4.3 on both and no signal loss at all,in fact data speeds improved, on giffgaff on kitkat I couldn't get over 1 Mbps at home now on jb its pulling between 2 and 5 Mbps
Id recommend to downgrade back to 4.3 mate,my girlfriends moto g (Vodafone) (fully stock not rooted or unlocked)ota to kitkat4.4 had signal issues 24/7 mine was unlocked and rooted and had intermittent signal issues, reflashed 4.3 on both and no signal loss at all,in fact data speeds improved, on giffgaff on kitkat I couldn't get over 1 Mbps at home now on jb its pulling between 2 and 5 Mbps
Click to expand...
Click to collapse
I did reflash 4.3 but got board not being able to flash any roms, as this was one of the main reasons for me buying this phone. But since connecting to O2 signal seems fine
Nobody is perfect, I am nobody, therefore I am perfect.

[Q] No signal strength all of a sudden

Hello,
I bought my Nexus 5 on the 11th of December 2013 and it had been working flawlessly ever since. Since last week, I started noticing the occasional signal drop and I'd be out of cell reception but would usually be back up within no time. However, yesterday, out of the blue I'm travelling on the highway and my signal strength disappears never to come back again. I've tried the following:
- Restore old backup (including EFS)
- Went back to stock from PA
- Upgraded to the latest radio
- Took back cover off to see if anything was wrong but found nothing.
- Tried another SIM card
Nothing worked. My SIM card works fine in another phone. Everything else such as WiFi and Bluetooth works flawlessly but I just don't get any reception.
This is very disappointing and I have my fingers crossed hoping someone can help me with this since I didn't plan on getting a new device for at least another year especially after paying $520 USD for my phone here in my country.
Thank you for looking.
im having a similar problem with the radio after the last few otas. im getting a lot of dropped calls on 3g aws...
im going to try to revert to an old radio as i don't think this is a hardware failing issue..
Sent from my Nexus 7 using Tapatalk
Flash stock firmware with fast boot. If its the same, its a carrier issue....call them to see. Or its hardware failure.
just wanted to post my fix for this issue - very disappointed with Google that i had to do this...my provider is mobilicity canada (3g aws band fyi)
flash krt01b radio from this thread...
http://forum.xda-developers.com/showthread.php?t=2514095
this is *not* a carrier or hardware issue (at least in my case)
seems others are having same issue
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=70878
Then it is a carrier issue....cause on Telus in Canada....never had an issue with any radio version. ?
telus would have a stronger overall signal but uses AWS band for lte which is different than mobilicitiy 3g aws...
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
KJ said:
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
Click to expand...
Click to collapse
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
nolook said:
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
Click to expand...
Click to collapse
Just saying that unless many have the issue with the phone or radio, then its an issue.....if not, it isnt .
So in this case, it leaves hardware or carrier....assuming a stock flash didn't help.
If flashing another radio helps the OP...awesome!! But the new radio does work fine for the mass majority.
Hope it does work for him tho!

OnePlus One fully stock - T-Mobile - no signal/carrier connection 52% of the time

My OnePlus One is on latest cyanogen 12.1, completely stock and unrooted. I am noticing high battery drain on cell stand by (42%)
and of that 52% of the time there is no connection to carrier.
Is there a fix for this issue? My wife's Note Edge (SM-N915G on stock KitKat) has no signal issues with T-Mobile. but my OnePlus One show no connection most of the time. Is this a CM12.1 issue or is this a known issue with OPO and T-Mobile combination?
Appreciate the help.
Which baseband?
This could just be because of where you're located. The OPO only supports one of T-Mobile's LTE bands, band 4, while the Galaxy Note Edge supports all three, including band 12, which has much greater range and building penetration.
All of the recent T-Mobile commercials touting improved coverage area and better building penetration are based off of using band 12 on their newer devices which support VOLTE (voice over LTE). All of their new towers incorporate this band in areas that previously had little or no coverage (especially rural and suburban).
If you're in an outlying area with poor band 4 coverage your handset will be constantly trying to lock in on the weak signal and shifting from 3G, 4G, and LTE. Doing this also greatly reduces data transmission speed and reduces battery life.
If you're in an urban area with strong signal acquisition, then forget what I just said, you have another issue.
Hope this helps.
i used OPO on tmobile and it worked fine, depends on many factors including location, time of day and of course the bands used by the device.
karthics4 said:
i used OPO on tmobile and it worked fine, depends on many factors including location, time of day and of course the bands used by the device.
Click to expand...
Click to collapse
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.
Odysseus1962 said:
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.
Click to expand...
Click to collapse
Apologies, should have included location detail. This OPO is in Austin, tx so its metro area.
Baseband: DI.3.0c6-00241-m8974aaaaanazm-1
Cynogen version: 12.1.1-YOG7DAS2K1
Kernel version: 3.4.67-cyanogenmod-g9220ae3
Build: LMY48Y
Will I get better luck on AT&T with OPO?
Agent5150 said:
Apologies, should have included location detail. This OPO is in Austin, tx so its metro area.
Baseband: DI.3.0c6-00241-m8974aaaaanazm-1
Cynogen version: 12.1.1-YOG7DAS2K1
Kernel version: 3.4.67-cyanogenmod-g9220ae3
Build: LMY48Y
Will I get better luck on AT&T with OPO?
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Click to collapse
You might, but I can't say for sure. The OPO supports 2 of the 3 bands AT&T utilizes, band 4 (like T-Mobile) and band 17. So you have more of a chance. Bear in mind, that AT&T is considerably more expensive than T-Mobile and that they have roaming agreements with each other, where if you can't get any signal for telephony you'll roam off the other's network.
Generally speaking AT&T has more coverage, because it's an older more mature company with a more established infrastructure. T-Mobile is more of an upstart, but is rapidly expanding with a newer technology. Like I said in the previous post, explaining why your wife's Note got so much better reception, newer T-Mobile devices which support all 3 LTE bands (2,4, & 12) get better reception and probably twice the coverage than what is possible with the OPO.
I hope this helps explains things.
Odysseus1962 said:
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.
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yes i do reside in the UK but bought my OPO in the US when i lived there back in 2013 and used it on Tmob. according to the website it works in the UK on Three and EE(tmobile/ orange). i use it on three and get 4g and 3g with no probs. i do like the tmobile usa plan of $40 unlimited all
Since stock 12.1 update, I've noticed mobile network keeps dropping and in return draining the battery quickly.
Thinking it's the update, I've installed custom 12.1 ROM, but the problem persisted.
With further searching, I've found fix here.
https://forums.oneplus.net/threads/cos-12-1-non-rooted-user-w-mobile-connectivity-issues.361244/
Goto APN settings, take note of current APN's.
Reset to defaults.
Copy previous APN values to currently selected APN.
Save then reboot phone.
If above doesn't work, try here.
https://forums.oneplus.net/threads/update-17-09-15-cos-12-1-yog4pas1no-bugs-discussion-thread.349560/
Scroll down to LTE issues and try the method described. Just note that it suggest deleting other APN, but I recommend against it because it can interfere with roaming.
byoungc said:
Since stock 12.1 update, I've noticed mobile network keeps dropping and in return draining the battery quickly.
Thinking it's the update, I've installed custom 12.1 ROM, but the problem persisted.
With further searching, I've found fix here.
https://forums.oneplus.net/threads/cos-12-1-non-rooted-user-w-mobile-connectivity-issues.361244/
Goto APN settings, take note of current APN's.
Reset to defaults.
Copy previous APN values to currently selected APN.
Save then reboot phone.
If above doesn't work, try here.
https://forums.oneplus.net/threads/...2-1-yog4pas1no-bugs-discussion-thread.349560/
Scroll down to LTE issues and try the method described. Just note that it suggest deleting other APN, but I recommend against it because it can interfere with roaming.
Click to expand...
Click to collapse
Thanks, so I am not the only one experiencing network connectivity issues. I do suspect this software related to some extent. Will try the fix and report back.
Answer!
Agent5150 said:
My OnePlus One is on latest cyanogen 12.1, completely stock and unrooted. I am noticing high battery drain on cell stand by (42%)
and of that 52% of the time there is no connection to carrier.
Is there a fix for this issue? My wife's Note Edge (SM-N915G on stock KitKat) has no signal issues with T-Mobile. but my OnePlus One show no connection most of the time. Is this a CM12.1 issue or is this a known issue with OPO and T-Mobile combination?
Appreciate the help.
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Click to collapse
All phones can now get WiFi calling. Just download digits and sync it. Download it on your main driver and sync it. You can use the DIGITS to call using WiFi from any device using your number.
Trikkx said:
All phones can now get WiFi calling. Just download digits and sync it. Download it on your main driver and sync it. You can use the DIGITS to call using WiFi from any device using your number.
Click to expand...
Click to collapse
Digits?

vzw m8 on t-mobile: can't reconnect after losing signal

I've got verizon m8 with "Unlocked 4G LTE" off ebay, and I'm trying to make it work on t-mobile US.
The problem I'm facing: everything seems to work (LTE included) until it loses the tower (because e.g. I'm moving between towers). It then gets stuck with one bar signal in the status but no actual connection, and it's not even trying to reconnect.
Resetting network by toggling airplane mode on/off brings signal back.
Phone is soff/rooted/supercid with latest firmware (6.21.605.3).
What I tried so far:
- changed sku_id in default.xml to TMOUS (and LRA_US, as set by s-rom)
- tried to flash att and wwe radios - no signal after this, reverted to stock
- enabled all cdma and lte bands in qpst
- tried latest s-rom and viper
- tried different options for "preferred network type": gsm/wcdma/lte, cdma/evdo/gsm/wcdma/lte etc
Nothing helps
any hope or time to get rid of it?
thanks
my issue is identical to yours lol. bumping for attn, still no solution ive been able to find. if something helps you, please share it here
d3310n said:
my issue is identical to yours lol. bumping for attn, still no solution ive been able to find. if something helps you, please share it here
Click to expand...
Click to collapse
spent a week on this and gave up. Best solution is to sell and get a used t-mobile version :-/ Just did this and t-mob edition gets a much better reception in addition to not losing towers.
I saw multiple people claiming to be successfully using gsm/lte on vzw m8 and I'm really curious if it's something I missed or there is some kind of different hardware involved.

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