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Hey guys,
got a bone stock Epic with just a few apps on it, nothing crazy. I keep getting this pop-up error msg that says something like "Network connection failed" and it gives me the option to retry or cancel. Either selection does nothing that I can tell. Theres no rhyme or reason to when or why it happens. I just got off a phone call a minute ago and it popped up again. Probably happens to me about 5-6 times a day. I've got wi-fi, gps, 4g, and bluetooth turned off for battery life. The radio signal shows full service when i get the message and doesn't indicate anything is wrong.
Anyone have this happen?
I'm also having a problem with e-mails not refreshing the inbox on the phone and notifying me i have a new e-mail until i go into the e-mail folder and check it myself. Possibly related?
Hoping froyo will fix this, but I'm hesitant to root the phone if I'm gonna have to take it back to Sprint for service.
For me I get this message in youtube sometimes. Not sured why it happens. It happened in the market only a few times but happened in youtube slightly more. Annoying of course
so its possibly being cause by an app i added? I only installed a handful of apps. I'm tempted to uninstall them one by one until i figure out what the cause is.
bikewiz said:
so its possibly being cause by an app i added? I only installed a handful of apps. I'm tempted to uninstall them one by one until i figure out what the cause is.
Click to expand...
Click to collapse
I'm highly doubting it has to do with an app as my husband gets it all the time too. I'm seeing quite a few network problems with the Epic right now. Errors, GPS taking forever or not at all, and reception sucks. Hoping a new radio is all we'll really need, but I'm not positive that's going to be a cure. Maybe someone else who knows the tech side of this a bit better can jump in here.
I'm thinking it might have something to do with Sprint (in my case) as the board is filling up with posts that not only us, but EVO users are experiencing this. I personally haven't on my HTC Hero though.
Site Moderators you may want to move this thread to the appropriate area
[Q] T-mobile HTC One S "Process system no responding" and no sound or video playback
I've had the HTC One for a couple of months and ran into an odd problem which I couldn't find any help for online. An error message pops up with the following message "Process system is not responding". At this point the phone freezes and the only option is to reboot using the power button. After re-boot if the error message doesn't come up (usually a few reboots are required), there is no sound (even on phone calls) and either video playback doesn't work or the player speeds through the video (almost like 4x or 8x forwarding). After 5 to 10 reboots (although that number seems to be going up recently) I'll get the phone to work correctly, only for the problem to reoccur a few hours later. As of late the problem seems to occur when I tried to answer a call or right after a missed call.
The phone is completely stock and unrooted. I'm a total noob so I'm not sure what other details I need to provide. If anyone has experienced this issue or can shed any light on the matter that would be greatly appreciated!
Re: [Q] T-mobile HTC One S "Process system no responding" and no sound or video playb
This may not be a solution to your problem but its definitely worth to try.
1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone
After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).
If this won't sort out your problem go thru warranty and get it fixed.
Let us know how you got on.
Sent from my HTC One S using xda app-developers app
tominozh said:
This may not be a solution to your problem but its definitely worth to try.
1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone
After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).
If this won't sort out your problem go thru warranty and get it fixed.
Let us know how you got on.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Thanks for the advice but I've already tried multiple factory resets (forgot to mention that). None of them helped. As far as the warranty goes, I bought the phone off of some guy on Craigslist and I'm pretty sure he's not going to cover anything.
hey did you ever solve this problem? I am having the exact same issue right now.
No.. I found some links which helped temporarily but nothing that solved the issue ( let me know if you're interested and I'll dig up the solutions)..I ended up buying a new phone. Let me know if you're able to find a solution.
Sent from my Nexus 4 using xda app-developers app
I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.
I have:
-relocked phone
-ran ruu successfully
-booted up
And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.
If anybody finds out anything else let us know
tylerjholmgren said:
I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.
I have:
-relocked phone
-ran ruu successfully
-booted up
And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.
If anybody finds out anything else let us know
Click to expand...
Click to collapse
i think one of the tmob ruu is corrupted or something. we have another thread running here http://forum.xda-developers.com/showthread.php?t=2270304 with the exact same issue. No one seems to know what is wrong with our phones...
Hi, After a recent update to KitKat on my Motorola G (Tesco Mobile) the phone randomly goes into airplane mode has anyone else had this problem? I had guessed that it maybe a problem with an app that may need updating for KitKat support but before I weed out all the apps I thought I would ask here in the hopes someone has had the same problem and has resolved it somehow.
Any help or suggestions would be gratefully recieved.
Thankyou.
midge_5 said:
Hi, After a recent update to KitKat on my Motorola G (Tesco Mobile) the phone randomly goes into airplane mode has anyone else had this problem? I had guessed that it maybe a problem with an app that may need updating for KitKat support but before I weed out all the apps I thought I would ask here in the hopes someone has had the same problem and has resolved it somehow.
Any help or suggestions would be gratefully recieved.
Thankyou.
Click to expand...
Click to collapse
Wow, that's strange
Try rebooting the phone turn it off and on
See if that works
2) See your app list, and LOOK at the less unkown apps and remove them first and see
Best of luck
Krisshp said:
Wow, that's strange
Try rebooting the phone turn it off and on
See if that works
2) See your app list, and LOOK at the less unkown apps and remove them first and see
Best of luck
Click to expand...
Click to collapse
I should have mentioned its running a stock rom, anyway yes I have tried a factory reset as well as a reboot with the same issues, it could be an app but doing a reset should have sorted that out, I seem to remember though that apps reinstalled after reset etc, I will check though and publish any findings thanks Krisshp, in the meantime if anyone else has come across this issue I'd appreciate your thoughts - Thankyou. :fingers-crossed:
midge_5 said:
it could be an app but doing a reset should have sorted that out,
Click to expand...
Click to collapse
Apps aren't able to control Airplane mode directly since Android 4.2.x, so it must be something else.
Probably the SIM is not correctly set.
Take it out and put it back.
Sent from my XT1032 using Tapatalk
Hi, After a recent update to KitKat on my Motorola G (Tesco Mobile) the phone randomly goes into airplane mode has anyone else had this problem?
Click to expand...
Click to collapse
Interestingly mine did the same thing a few days ago , but ( touch wood! ) only once!. Picking up the phone, I noticed that there was no network status. Trying to make a call said 'disable airplane mode'. Turning airplane mode on then off fixed it for me.
Is your phone still locked to Tesco ? mine's unlocked and on giffgaff.
moto g aeroplane mode headache
Moto g 8gb on giffgaff
Since turning on daydream and upgrading to KitKat mine has also done the same. Turned off daydream and rebooted phone so far so good about to go on 2 hour journey will let you know my findings. Fingers crossed. How ever I noticed just before upgrading to this phone that the same thing started to happen in my old c905.coincidence? We are all using the o2 network
I have the same airplane mode / loss of service notification on my 8gb moto g on Talkmobile which is on the voda-uk network.
same problem
I've still got the same problem. Will either turn on airplane mode automatically at random points or usually when I try to make a call. has anybody managed to find a solution?
Check that the SIM is well placed. My SIM is faulty factory and sometimes come off easily when I remove the cover.
It's definitely not the sim. I've only had problems since the update. Sim has been taken out, wiped and put back in.
I've done a factory reset using the software and the power off way. If there is a way to put jellybean back on, that might help. Its just a random glitch to have airplane mode turning itself on randomly.
has anyone found a solution to this?
my phone keeps putting itself into airplane mode since the KK update, it's ruining the experience of this phone for me
Well you have two options. 1- Warranty. 2- Root the phone and try whit a Custom Room's and try out until solve the problem(and lose the warranty). I preferred the first one
Just been looking for more info on this. There's some reports on of similar issues on the Nexus with 4.3 ( and maybe 4.4.2 )
https://code.google.com/p/android/issues/detail?id=58317
https://code.google.com/p/android/issues/detail?id=58495
There's also a couple of threads on the Motorola forums relating to the Moto G ( not sure how many of the posters there are common to here ? )
https://forums.motorola.com/posts/eee23c886b
https://forums.motorola.com/posts/c23d71e3d8?page=1
NB sorry can't post direct links yet!!
im having the same issues on my retail moto g, it's got to be a bug in the kk update as it never happened on jb !
also my sister's tesco moto g is having the same problem
this worked for me
had the same problems when moved from 4.3 UK retail to DE retail.
the issue was fixed when i did a factory reset to my phone.
No problems since.
As i recall the flashall scripts i used to flash stock roms (both UK and DE) do not format /cache and /data partitions.
same problem here and seems to be getting worse,no problems while using wifi but when switching too data it goes into airplane mode,this can happen straight away or go for hours without doing it, really annoying
lots of complaints on the motorola forums and samsungs now so hopefully google are on the case..
quizmaniac said:
same problem here and seems to be getting worse,no problems while using wifi but when switching too data it goes into airplane mode,this can happen straight away or go for hours without doing it, really annoying
lots of complaints on the motorola forums and samsungs now so hopefully google are on the case..
Click to expand...
Click to collapse
I have 5 moto G's here, all upgraded to KitKat, all suffering from the same issues.
Come on moto/google, can we have a fix??!
Update imminent
Just spoken to both Tesco Mobile and also to Motorla help chat, both tell me that the fix has been released and the phone should be updated immininently - heres hoping, as the problem seems to be getting worse every day!
jamesclark said:
Just spoken to both Tesco Mobile and also to Motorla help chat, both tell me that the fix has been released and the phone should be updated immininently - heres hoping, as the problem seems to be getting worse every day!
Click to expand...
Click to collapse
my girls phone has this problem, I have the solution.
Just flash the 4.3 respective radio.img so for example go to the moto g radio and kernel page and expand the 4.3 content box and choose the radio for your region whatever that is you will notice only a few are different, then flash it in either twrp or cwm or in fastboot
fastboot flash radio (filename).img
I personally flashed twrp and the flashed the radio.zip whilst in the custom recovery
if anyone needs help with this PM me
MAKE SURE YOU CHOOSE THE CORRECT RADIO I TAKE NO RESPONSIBILITY FOR BRICKS
Calls drop often. Usually within the first minute, and then every time when Im calling back after 10sec. The phone itself does not lose signal. Strange thing is, if I'm getting phone call after first/second drop, phone continues connection without problems... But Only when Im receiving a phone call not when Im trying to re-call someone.
- I tried replacing my sim and the issue persists. No problems with other phones using this Sim (even in the same locations).
These are pretty annoying issues. Anybody else experiencing them? Is there a different radio I can try for the phone? Is there any log I can access showing a reason for the call drop, or any trouble shooting I can do? This seems to be independent of WCDMA Only/Preferred/GSM/WCDMA (Auto) settings. Or if, how to change these settings?
Note: This has nothing to do with the network. I've been with the same company (Orange Europe) for about 2.5 years, and have never had this happen before. This has been consistent since I got my OnePlus (about 1 week ago)
That's true. I'm experiencing this as well for quite some time now. At first I joked and said: Hey, the NSA joined our conversation.....again. But after some time it really annoys me. This has nothing to do with the ROM or kernel as I have tried out various combinations. What I found out is that it got better after I returned to stock CM 11s with stock kernel. But it's not gone completly.
Honestly I neither know how to fix it nor what is causing the problem. Try to reflash the CM11S 25R firmware and see if it gets better. I think something is wrong with the modem software since CM11S 22R,25R and CM11 builds are using the same modem software. Maybe the announced update for the end of this month or early next month will fix this. I really hope so because a phone which is not able to hold a call, can't be considered as a real phone.
Oh im pitty You, If You'll get something just please let me know. Any advices or help will be appreciated. Maybe waiting for new CM relase will solve the problem, I do rly like this OS even with so many bugs... there is always an option. Move to stock 4.4 published by OP on official website.
Anyone else facing the same issue? Was there ever a fix for this issue? I'm on 38R and still encountering this issue
Same here.
See this thread for answers and work around. No solution as of yet.
http://forum.xda-developers.com/oneplus-one/help/dropped-calls-weak-lte-signal-t2916659
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.