Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?
NoFanboy said:
Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?
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Someone else mentioned this happening. HTC offered to fix the phone which meant the owner would be without the device for ~10 days. You may look into seeing if VZW will swap it out.
NoFanboy said:
Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?
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Yes the post title was "HTC is a joke" I believe. discussion surrounded the rma process.
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NoFanboy said:
Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?
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Slickwraps sells lens protectors, but that's probably a moot point since it's already scratched. However, buying some protection might help prevent further damage.
Related
Hi,
I dropped my N1 some time ago; surprisingly enough after bouncing a couple times and sliding through concrete face-down, it still worked and was in top condition, no scratches on the screen. The bottom cover was dented though, with a piece of the black plastic layer showing.
I would like to know, is there any way to get one of those covers, to replace the damaged one? Apparently it's pretty easy to remove them.
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Warranty? lol
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
I don't think the warranty is going to cover damages caused by dropping the phone. I'm also abroad (writing from Spain) so probably sending it back is not an option.
HTC UK definitely have them, whether they'd ship you one is anyone's guess.
Rusty! said:
HTC UK definitely have them, whether they'd ship you one is anyone's guess.
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Definitely worth finding out. What would be the best way to contact them? By mail? By phone? Do they have a "replacements" department that I should address to?
Just call 'em I guess, mine was replaced under warrenty by them as it wasn't the best fit from factory.
i would call them if i were you.
i just got off the phone with HTC repair support. my battery cover was stained with ink and it wouldn't come off. jokingly i asked if that was covered by warranty, he said YES!!!
they are shipping me a new one this week, for free!!!
Given that the blotches on the antenna cover seem to be caused by the lovely little neoprene pouch, it's fair that it should be covered I reckon.
Just wanted to said that I called HTC UK this morning and they said I can send my phone for repair but I'll probably get charged since the scratch is my fault. I don't think I'll do that.
It appears to be a very common problem that the black paint on the Captivate's ear-piece has a tendency to scratch off VERY easily.
I am curious as to know how many people actually got fed up with trying to repair this awful blemish; and decided to just scratch all the paint off to make it look better.
Personally I removed the black paint completely and kind of like the silver that remains.
What are your thoughts?
What? I've never heard anyone mention this. My paint is fine.
first I've heard of this, and mine is just fine as well.
The paint literally flaked off of mine just by rubbing my thumb on it.
No issues here, maybe you got a defective model?
Sent from my SAMSUNG-SGH-I897 using XDA App
This is bizarre I've never heard of this happening lol
If my model is defective, I don't think they would ever replace it because it's physical damage.
no problem here either,,if they sound good your good to go
No issues for me, trim your ear hairs.............
Sqdnguns said:
No issues for me, trim your ear hairs.............
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I actually don't talk on the device very often, I'm more so a texter
Anyway, it was more from putting the phone in and out of my pocket:
Here is a picture I just took:
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Mine is fine and i carry it in my pocket with no case. I would think that the piece would be annodized and not painted. Probably got one with a bad grille. If you complain enough they may replace it - hard to say.
In all honesty, it literally started as a small chip in the "paint"; I touched that up with a sharpie.
Next day I had another chip, I rubbed it with my thumb and more came off - at that moment I decided to just rub the rest off and it just flaked away into dust.
Never thought of it....My phone is a tool not a piece of jewelery. Scratches and blemishes don;t bother me. I don;t use a s case and carry it in my pocket with keys and crap. I do use a screen protector though. As far as paint goes...Meh..not worth worrying about of "fixing"
Me and my wife both have the htc 8x for tmobile and about 10 minutes ago her screen literally exploded... I am just wondering if this is a common issue or what needs to be done. I know how to replace the screen and what not but this is really confusing me. And she was laying on the bed with it sitting on her chest not plugged in or anything. It looks as if someone hit it with a hammer or it fell square on a rock. Any input is appreciated.
This is the first I have ever heard about something like that happening to this device, but it sounds like a manufacturing defect. I'd try and get it replaced under warranty.
Semi-related, but someone else on the Verizon forums has his Gorilla Glass phone spontaneously explode as well. When he contacted Corning, they wanted him to send it in so they could investigate. https://community.verizonwireless.com/thread/772042?start=6
Yeah it was weird... She was about 10 feet or so away and it madt an audible pop. It blew glass all over her. We were able to put the bigger pieces back on and tape it over but still... The phone was new in box like 2 weeks ago.
doomthreed said:
Yeah it was weird... She was about 10 feet or so away and it madt an audible pop. It blew glass all over her. We were able to put the bigger pieces back on and tape it over but still... The phone was new in box like 2 weeks ago.
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I'm not trying to question your account because it is definitely bad either way. But I am confused regarding the first post that says she had it on her chest on the bed, and your latest post saying she was 10 feet away? Trying to visualize what happened.
jayinatlanta said:
I'm not trying to question your account because it is definitely bad either way. But I am confused regarding the first post that says she had it on her chest on the bed, and your latest post saying she was 10 feet away? Trying to visualize what happened.
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lol no i was 10 feet away..... i was at the computer across the room.
Mine has a weird screen issue also, the screen also flickers after being on for a few hours.
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Sent from my DROID RAZR using Tapatalk 2
I've given the phone to my Niece to take some photo and video. When she gave me the phone back, I found it cracked at the back. Not sure how it was cracked. I might be due to excessive heat dissipated while the screen stays on for few minutes. What do you think about it? How I can repair it?
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sameee781 said:
I've given the phone to my Niece to take some photo and video. When she gave me the phone back, I found it cracked at the back. Not sure how it was cracked. I might be due to excessive heat dissipated while the screen stays on for few minutes. What do you think about it? How I can repair it?
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Isn't that tempered glass over your Z3?
You will need this part:
http://www.witrigs.com/custom-back-cover-for-sony-xperia-z3-green
I just replaced the front and back of mine as it cracked on my wife accidentally doing something with the kids.
You will need to transfer your stock NFC sticker/chip to the new cover before installation. This company ships quick and is very reliable. If you do not have the suction cup and guitar pics I recommend it, you will need it for installation. As well as a heat gun or hair dryer.
You can see a how to video towards the bottom of the page I linked.
Good luck.
Jkay7 said:
Isn't that tempered glass over your Z3?
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No, there was no tempered glass in the back. Tempered glass protector is in the front side.
Evil-MOBO said:
You will need this part:
http://www.witrigs.com/custom-back-cover-for-sony-xperia-z3-green
I just replaced the front and back of mine as it cracked on my wife accidentally doing something with the kids.
You will need to transfer your stock NFC sticker/chip to the new cover before installation. This company ships quick and is very reliable. If you do not have the suction cup and guitar pics I recommend it, you will need it for installation. As well as a heat gun or hair dryer.
You can see a how to video towards the bottom of the page I linked.
Good luck.
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What about the below one?
http://www.aliexpress.com/item/100-...r-battery-cover-back-housing/32280792586.html
sameee781 said:
What about the below one?
http://www.aliexpress.com/item/100-...r-battery-cover-back-housing/32280792586.html
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That one says Sony on the back so whichever you prefer.
I received my OP6 silk white yesterday and there are a number of small black specks across the back that won't come off- it looks like a bit of dirt or something that's got trapped in the process of making the back or something. Has anyone else faced this issue? Trying to decide whether to get a replacement as even though they're small it drives me mad knowing they're there!
Get it replaced
utkarsh102 said:
Get it replaced
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Everyone I've shown it to says I'm being ridiculous as they're probably less than a mm each. I suppose I don't exactly sit around staring at the back of my phone.
C1emen7s said:
Everyone I've shown it to says I'm being ridiculous as they're probably less than a mm each. I suppose I don't exactly sit around staring at the back of my phone.
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Be ridiculous. Its your phone. Own it. My first op6 had a small crack on the top near the notch and everyone said the same thing. But I still got it replaced.
utkarsh102 said:
Be ridiculous. Its your phone. Own it. My first op6 had a small crack on the top near the notch and everyone said the same thing. But I still got it replaced.
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It's basically the same as this. The black speck in that photo to the left of the camera is what I have on mine, but mine is to the right of the camera and another further down.
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C1emen7s said:
It's basically the same as this. The black speck in that photo to the left of the camera is what I have on mine, but mine is to the right of the camera and another further down.
View attachment 4556433
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Attachment doesn't seem to be working but it's the first photo of the silk white on this link here: https://www.androidcentral.com/which-color-oneplus-6-should-you-buy
C1emen7s said:
It's basically the same as this. The black speck in that photo to the left of the camera is what I have on mine, but mine is to the right of the camera and another further down.
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I would say get jt replaced while you can. But be ready to face the same issue with the replacement if it has that.