[Q] gallery displaying black photos - Moto G Q&A, Help & Troubleshooting

The phone is a Brazilian xt1033 with 16gb and stock rom on 4.4.2 with gallery app update from google play. Suddenly some photos are all black in gallery app. When I try to open them on xplore, for instance, they come up ll black also. All pictures were taken with the camera app and some of them appear just fine. This is one of the problems.
The second: when I create a folder inside dcim and copy some pictures over there from another folder (all using using xplore), those pictures appear all black on gallery but, on xplore, they show just fine (unlike the pictures taken with camera).
Is somebody else having this problem? I tried rebooting the phone but the pictures still show all black.

Go to settings, apps and then:
Search Gallery -Force Stop and delete data.
Search Media Storage -Force Stop and delete data.
Reboot your device and wait a couple of minutes.
Then please report if it worked

Didn't work for me. Photos are still black. Happened when I was trying to transfer photos to my computer. Photos were on the internal memory, and some (still in the phone) turned black after I copied (ctrl-x - ctrl-v) others in my computer througth usb connection. Photos that were copied to the computer were fine; photos that were in the phone turned black at most (some didn't turned black).

Related

odd camera issue (viewing)

I am running a infused rom and so far so good.
I have taken about 10 pics all with no troubles but then last night I would take a picture and it would not show in the small preview box (its black) also when I go to view a picture, pressing the folder on the left side does not bring up the pics.
Using root explorer I can see the photos I just took but when I choose one, the picture never displays. Just a black background with the slideshow or more icons
very very odd.
And ideas
Have you tried to restart/reboot the phone so the media scanner can run?
There should be an APP on the market which would simply run the media scanner without the need to restart/reboot of the phone.
that did the trick. Thank you

[Q] Missing photo from camera

Running KitKat 4.4.4.
I took a photo last night using the camera from the lock screen. Hours later, i checked my phone for that photo. I looked for it in the Photos app and it was not there, device nor cloud backup.
This morning i turned on my phone and i got the notification that a photo has been backed up onto the cloud. I opened up the Photos app and now it shows the photo i took last night on my device gallery.
Why did it not show up on my device when i first took it?

DCIM folder is full of black pictures.

For some reason, my DCIM folder is full of black pics. Randomly. When I woke up and tried to send a picture for a friend it was full of blank black pics. My old pictures are still there tho.

Camera Images Not Showing in Gallery

Hi all,
I recently got a new phone for my wife which seems to have an issue indexing photos either edited or just taken in the gallery. Sometimes when taking a photo, the image can be seen in the gallery preview of the camera app, but when you click on it, an older photo is shown. Going to the gallery directly, the image just taken can't be seen and may not be for several hours. Other times the images appear in the gallery immediately.
My assumption is the media scanner process is getting killed by the O/S often and isn't picking up new media immediately. I have tried media scanner apps in the Play store, but these don't resolve the situation. I also have set "Media Storage" and "Gallery" apps to ignore battery optimisations to see if that helps, but that hasn't had any affect. The phone has Nougat (not sure which version right now) and an SD card which has been formatted as internal memory.
Is there a way to either get the media scanner to run more frequently or stop the service being killed (if that is indeed the problem)?
Thanks all.

Cannot scan documents for some time now

I have a few applications, one of them i usually use CamScanner. Of course, there is Office Lens, Google drive Scan, but something happened recently: i can no longer scan documents. The app openes with the camera, but when i press the photo button to take a picture, the app freezes for a few seconds then allows me to press again. (this happenes in CamScanner)
Office lens allows me to push but there is no picture taken to be scanned.
Google drive freezes as well for 1-2 seconds.
At first i thought: ok, i might have installed something, since the phone was rooted, TWRP installed (camera working!! i can take normal pictures), and messed up with the camera. Took the fastboot route and cleaned the rom again with a script, reinstalled the OS, all partitions (no exceptions), Data partition formated (backed up!): same thing. Installed both apps, none take pictures. This worked a few days ago, nothing much changed in between ( i might be subjective ). But on a clear phone?
I need to know what's going on...
Oh, something to add: for about 1-2 weeks, i have been having some strange movement on the screen with the gboard, appearing and re-appearing when i was trying to type, like some pixel was pressing on the screen on the right side, down. Some pixel on the touch screen pressing continuously? I dunno, nothing else is affected, i can write, take pictures and so on...
Right now it's not manifesting on the clean install...
That sounds strange. I am using mobile doc scanner from STOIK Soft without any problems (rooted, magisk, xposed). It also gives you the option to load existing images on your phone to load and edit.
Maybe try this and see if it works.
Tried the app, only works with the system camera, and not the camera from the app. I don't understand what's going on....
CamScanner works as well with system camera, but not the embedded one.
Grrr.r...
Are the problem solve? .. I have same problem here after upgrade to pie.. If I downgrade to oreo no problem to use scanner application.. I'm using avenger edition anyway..

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