Cannot scan documents for some time now - OnePlus 6 Questions & Answers

I have a few applications, one of them i usually use CamScanner. Of course, there is Office Lens, Google drive Scan, but something happened recently: i can no longer scan documents. The app openes with the camera, but when i press the photo button to take a picture, the app freezes for a few seconds then allows me to press again. (this happenes in CamScanner)
Office lens allows me to push but there is no picture taken to be scanned.
Google drive freezes as well for 1-2 seconds.
At first i thought: ok, i might have installed something, since the phone was rooted, TWRP installed (camera working!! i can take normal pictures), and messed up with the camera. Took the fastboot route and cleaned the rom again with a script, reinstalled the OS, all partitions (no exceptions), Data partition formated (backed up!): same thing. Installed both apps, none take pictures. This worked a few days ago, nothing much changed in between ( i might be subjective ). But on a clear phone?
I need to know what's going on...
Oh, something to add: for about 1-2 weeks, i have been having some strange movement on the screen with the gboard, appearing and re-appearing when i was trying to type, like some pixel was pressing on the screen on the right side, down. Some pixel on the touch screen pressing continuously? I dunno, nothing else is affected, i can write, take pictures and so on...
Right now it's not manifesting on the clean install...

That sounds strange. I am using mobile doc scanner from STOIK Soft without any problems (rooted, magisk, xposed). It also gives you the option to load existing images on your phone to load and edit.
Maybe try this and see if it works.

Tried the app, only works with the system camera, and not the camera from the app. I don't understand what's going on....
CamScanner works as well with system camera, but not the embedded one.
Grrr.r...

Are the problem solve? .. I have same problem here after upgrade to pie.. If I downgrade to oreo no problem to use scanner application.. I'm using avenger edition anyway..

Related

Is your camera locking up (No pre-view picture)?

Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
Click to expand...
Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App

[Q] My Camera Is Now Completely Useless.

For some God forsaken reason, the camera in my N5 is a pile of crap. Let me list the issues:
(Note I'm using the stock Google Camera app and have tried CM Focal with identical results).
Switching from Rear to Front camera takes a stupid amount of time, usually winds up crashing the Camera app altogether.
Switching from Camera to Video results in a grey bar, 1/10th the width of the screen, spanning the entire length of the right side of the screen. The app usually crashes after this.
Videos usually can't record, the screen freezes, forcing me to hit the back or home button.
When videos do record, they're corrupt and cant be played on any windows machine or in any program.
Sound quality is laughable. (wasn't when I first bought the phone with 4.4.2 on it)
Snapchat usually can't even launch the camera and asks to restart the app. Usually results in me having to reboot the phone.
When the camera does work in Snapchat, pictures come out fine, but switching cameras usually reproduces the issue mentioned above. Videos, however record only 50% of the time. The times they dont, the screen freezes, resulting me having to restart the app.
When videos do actually record in Snapchat they have about a 50/50 of being unable to be played back, resulting in the error message: "Can't play this video".
On rare occasions, using the camera in Snapchat results in the screen flickering rapidly for a few seconds and then the phone reboots... The last time this occured it wiped all the data to Facebook, Snapchat, and EvolveSMS.
These symptoms exist in both Vanilla KitKat 4.4.4 and CM11 (Snapshot M8). Yes, I have reinstalled Snapchat. I've also tried toggling on/off HDR+ to no avail.
My Camera is basically useless and it's extremely annoying. It has even caused crashes that have wiped data from my phone. Hardware related? Software related? I'm really at a loss here... Any help is appreciated.
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Ben36 said:
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Click to expand...
Click to collapse
Factory reset, wiped case and dalvik, freshly installed CM11 last night before bed. Same symptoms exist as they did before.

slow camera opening

Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
hamud.q said:
Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
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Click to collapse
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Roboffabike said:
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Click to expand...
Click to collapse
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
hamud.q said:
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
Click to expand...
Click to collapse
Don't use Snapchat I'm afraid.
I have tested swapping the "priority to SD" flag but it is still inconsistent.
it seems that the problem fixed after disabled (priority to SD) and then take any picture. (so when open camera will load latest photo from internal storage not SD) .
I have this issue too. If the camera is still in the recent app cache it will open instantly. If I close it out and leave it about 5 minutes it can take at least 5 seconds before I can see the on screen image and take a photo...
I don't have the priority SD card switched on. I'm on the UK Vodafone SKU
Any ideas?
the problem is still exist after disabled the priority to sd . (it was ok for one day after disabled priority to sd but the problem back again yesterday) so it's not related to sd card . and it's really annoying when you want to take a picture you will miss it because of slow opening that happens randomly .
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Jack_R89 said:
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Click to expand...
Click to collapse
ok . please keep us updated
So. Definitely looks to be a software issue. Either at the system level or third party apps. Most likely the latter.
I downloaded Open Camera and had the same inconsistent opening times. After I removed it from recents and opened a few other apps, Open Camera took around 3-5 seconds to be ready to take a shot.
Not sure which app is influencing it so much. So time to start disabling things and testing further. Joy.....
Hey hamud. What software version and SKU are you using?
Jack_R89 said:
Hey hamud. What software version and SKU are you using?
Click to expand...
Click to collapse
model: EVAL19
soft:eva-L19C185B170
it seems that not everyone has this problem ? what do you think?
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
shaunydub said:
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
Click to expand...
Click to collapse
you mean double tap the volume down while phone is locked ?
Sorry yes double tap, I always forget how to it and takes me longer than the actual camera to open and shoot.
I just came from Windows phones and am used to having dedicated camera button so am still adjusting.
The ultra snapshot took 1.7 seconds. But immediately after that the camera app was frozen for about 5 seconds before the screen showed live what the lens was seeing and let me take another shot. Really frustrating.
for me it took 1.0 , 1.7 and 2.4. I think the problem with huawei firmware. can you share your software version ?
EVAL09
C02B133
I tired removing well known resource heavy apps. Facebook, Twitter etc but no change. I removed AL3 as my launcher and went back to stock. Seemed to improve slightly but still get the 5-7 second freeze every now and again.
so it's not related to my model eval19 . so Huawei must know about this problem to solve it in new update . but I don't know how ?

Instagram stories and front camera problems [Lineage 15.1]

I've searched here and on other forums but can't find an answer to some camera related problems.
I'm using 15.1 Osprey June, 1st build on my Moto G3 2Gb Ram (XT1543).
PROBLEM 1: front camera not working.
This is happening for a long time, since I was using stock ROM (my phone came with 6.0, but that time both camera worked fine).
Don't know when this starts, cause i didn't use front camera very often, but when on 6.1 this already happened, the change camera icon simply disappeared.
I've tried all tricks, format the phone, boot on safe mode, clear chaces, etc.
I've used Lineage 14 for a while and now I've made a clean install of 15.1 and same thing.
Back camera works fine for photo and video using Footej Camera — the first time I opened this app, there was the change camera icon; I clicked and get that camera error message, and now the icon disappeared again. Installed MotoCamera_Mod_6.2.5.16 and same thing: back camera fully functional, front camera no icon or options.
Didn't drop my phone, but i'm considering some hardware problem.
Anyone has a link to a DIY fix (or at least try)?
Here in my country, the cost of the repair probably does not pay...
PROBLEM 2: Instagram stories not working
photos works fine, a click the button and can add to my story, but when I record video, after it's finished the buttons doesn't appear and the app freezes.
on "hands free" the image freezes during record, when try to make a boomerang "an error occurs" message appears and the **** goes like this...
I've removed and install back the app, have the last update, etc.
Is someone else having this problem?
thanks!
problem solved!
if someone else is having similar problems, here's the (obvious) solution:
just do a clean flash!
I did it and everything is working now (instagram stories, other camera apps functions and GPS).
except the front camera, probably due to some hardware stuff.

[HELP] Camera won't work after Android 11 Update + Possible Cause?

I was previously on android 10 i believe just a few days ago and my camera was working just fine. The other day I got a notification telling me to update to android 11...so i did and didn't think anything of it.
I use my camera alot for photography so this is very important to me, google camera or any app that uses your camera no longer works.
Example 1: As soon as I launch google camera it just crashes.
Example 2: Snapchat, instagram, or any other apps just give me the error like "snapchat was unable to open the camera".
I know a lot of people are getting this same issue because if you go to the play store and go to google camera app and sort reviews by recent tons of users are experiencing this.
I have two theories on what's causing this.
Theory 1: I've been using an app called "lens cap - disable camera" for over a year now just for peace of mind, I guess it used some sort of device administrator priveledges to block all apps from accessing the camera.
I believe I had the lens cap on (camera disabled) before and when I started updating to android 11 and I think that may have caused a weird break in permissions that somehow has me permanently unable to use the camera anymore.
The reason why this is something I suspect is because according to the developer of that app "android 11 removed most of the functionality of device administrator in favor of enterprise work profiles" (not sure what this means) but I think for some reason this caused it to get permanently blocked.
I have the github page for the apps source code if anyone can possibly look at it and see what exactly the app was changing in the first place because then maybe that way someone can possibly come up with a way to fix mine and many others cameras.
Edit: Apparently I'm not allowed to post links on a new account but the program can be found on github called LensCap by a user named percula
Theory 2: Android 11 just broke the camera by itself and the lens cap app maybe has nothing to do with it.
Ive already done all the obvious troubleshooting like resetting permission/preferences, restarting in safe mode, uninstalling and reinstalling camera apps + clearing cache and storage etc
Sorry of my formatting or grammar is sloppy at all I've had a long day and I just really want to get this working again
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
sic0048 said:
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
Click to expand...
Click to collapse
So would you recommend doing "recovery" or "flashing"? Also how do I get to this "recovery" thing,
originally I was thinking about trying to downgrade back to android 10 but from what I remember the steps looked really confusing ;w;
Apparently a lot of people are getting this issue but in the end they said they had to try and RMA it, so I hope recovering or flashing fixes it, kinda worried this update actually permabricked something in my phone.
sorry if its a dumb question I don't know much about phone stuffs
thank you for your response.
There's definitely an issue with android 11 and the camera.
I didnt have any issues on the beta 2, 2.5, or 3. But upon installing the public, official version.. the camera fails. I've tried 2 factory resets. I've installed the ota.zip via adb sideload. And then did a complete format and install of the full image.
Here's what issue I'm having, personally:
When I open the gcam app, it freezes for about 15 seconds. Then I get the "not responding" screen. If I hit wait, about 15 second later, I get the camera on and it's images are on the screen. But it's so laggy that it's not even functional. For instance, If I try to zoom in, it's about 20 seconds until it actually does. Same for taking a picture. I have sent bug reports to them.
I'm gonna downgrade to a better/smoother version. Probably a custom android 10.
Like others, I use it24/7. The pixel 3a is an incredible camera. I hope it's fixed soon.
I don't even know where to post, I came here looking for a solution, but looks like there may be none, other than going back to Android 10 and never ever installing any kind of update on this phone.
I bought the 3a because of the camera, and because I was taking crappy quality pix of my toddler with my previous phone. A9 worked great, A10 worked great. Camera almost instant, switching from Camera, to Video to Portrait, no problem. Message that A11 is available, so hey why not, it's not IOS. Wrong. It totally screwed me, the camera takes from 1-8 seconds to start, to switch between modes. If I double click power when locked camera start (with delays), I then turn it off using power button, when I unlock the phone the camera app is open.
Sometimes when I open it a second time it stays on the setting I chose before (i.e. portrait, or video - not camera default - this would be a nice toggle in the options though - say if you always shoot portrait).
Portrait mode has reversed the picture order (left/right - blur/no blur).
I have missed many shots of my little one since I've upgraded because of this garbage update.
I have a lot of apps that aren't the "latest" version, that work as I need them to; can someone suggest an app that will let me back up my exact versions, then reinstall them after? I have no idea if such a backup/restore app could also save the app data; I don't have root
Also, if someone could point me to a post which shows the way to switch back to Android 10, step by step, I would appreciate it. If I need to reload all the apps and info, I might as well go back to a known working version.
I have also noticed that some other apps are acting funky now. A once rock stable and reliable phone, these days I just want to throw it straight down at the pavement with all my strength... often...
I have the same issue. Have you resolved it yet. My camera app is working but other app using camera gives error.i had also lenscap and problem arised after update to android 11

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