slow camera opening - Huawei P9 Guides, News, & Discussion

Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?

hamud.q said:
Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
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I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.

Roboffabike said:
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Click to expand...
Click to collapse
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?

hamud.q said:
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
Click to expand...
Click to collapse
Don't use Snapchat I'm afraid.
I have tested swapping the "priority to SD" flag but it is still inconsistent.

it seems that the problem fixed after disabled (priority to SD) and then take any picture. (so when open camera will load latest photo from internal storage not SD) .

I have this issue too. If the camera is still in the recent app cache it will open instantly. If I close it out and leave it about 5 minutes it can take at least 5 seconds before I can see the on screen image and take a photo...
I don't have the priority SD card switched on. I'm on the UK Vodafone SKU
Any ideas?

the problem is still exist after disabled the priority to sd . (it was ok for one day after disabled priority to sd but the problem back again yesterday) so it's not related to sd card . and it's really annoying when you want to take a picture you will miss it because of slow opening that happens randomly .

I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.

Jack_R89 said:
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Click to expand...
Click to collapse
ok . please keep us updated

So. Definitely looks to be a software issue. Either at the system level or third party apps. Most likely the latter.
I downloaded Open Camera and had the same inconsistent opening times. After I removed it from recents and opened a few other apps, Open Camera took around 3-5 seconds to be ready to take a shot.
Not sure which app is influencing it so much. So time to start disabling things and testing further. Joy.....

Hey hamud. What software version and SKU are you using?

Jack_R89 said:
Hey hamud. What software version and SKU are you using?
Click to expand...
Click to collapse
model: EVAL19
soft:eva-L19C185B170

it seems that not everyone has this problem ? what do you think?

How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.

shaunydub said:
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
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Click to collapse
you mean double tap the volume down while phone is locked ?

Sorry yes double tap, I always forget how to it and takes me longer than the actual camera to open and shoot.
I just came from Windows phones and am used to having dedicated camera button so am still adjusting.

The ultra snapshot took 1.7 seconds. But immediately after that the camera app was frozen for about 5 seconds before the screen showed live what the lens was seeing and let me take another shot. Really frustrating.

for me it took 1.0 , 1.7 and 2.4. I think the problem with huawei firmware. can you share your software version ?

EVAL09
C02B133
I tired removing well known resource heavy apps. Facebook, Twitter etc but no change. I removed AL3 as my launcher and went back to stock. Seemed to improve slightly but still get the 5-7 second freeze every now and again.

so it's not related to my model eval19 . so Huawei must know about this problem to solve it in new update . but I don't know how ?

Related

Is your camera locking up (No pre-view picture)?

Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
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Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App

G2X Camera Won't Launch

For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
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Click to collapse
Haven't run into this problem myself but you could try downloading an alternate camera app from the market to see if that works. If it does, you may have to factory reset your phone. If it doesn't, it may be the hardware(the camera itself).
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
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Click to collapse
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
zoman7663 said:
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
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This is ridiculous.
Yet true.
I'll be resetting my phone tonight to fix the battery drain, hopefully this will be resolved at the same time. But this definitely worked, so I can test out this camera some more while I wait. Thanks!
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
Has anyone figured out the camera issue? I had my camera working fine, I rooted the phone and now the camera just flickers around the button. Must have this camera working.
Thanks
djcense said:
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
Click to expand...
Click to collapse
Had same issue, as you noted the reset solved my problem, camera is working AOK. I would have hated to loose the camera function, it is a good camera.
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
vinnyjr said:
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
Click to expand...
Click to collapse
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
vinnyjr said:
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
Click to expand...
Click to collapse
Mine was doing the same thing and I was about to blame it on Pauls patch. It turned out to be widget locker. I froze it in Titanium and then it came on with no problem. I was really close to wiping AGAIN. Really glad I saw this. Thank You

Camera app won't start from home screen.

I'm having an issue (sometimes), when I tap on camera icon at home screen the camera app flashes for a moment and I'm back on home screen. I've tried many times tapping on the icon nonstop, it just quits instantly.
But when I start camera app from all programs list or lock screen, it always starts fine.
Anyone experienced this?
What could cause this?
i had the same problem the other day .. my camera app would not open! it just did exactly what you described .. i even closed all the recent apps to see if it was low memory.. it still didn't work.. but a simple restart of the phone cured it ... not really sure what happened but hasn't happened again yet knock on wood
Shuthefrontdoor said:
i had the same problem the other day .. my camera app would not open! it just did exactly what you described .. i even closed all the recent apps to see if it was low memory.. it still didn't work.. but a simple restart of the phone cured it ... not really sure what happened but hasn't happened again yet knock on wood
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Click to collapse
Same thing happened to me and i also restarted my phone. Hasn't happened since.
I got it once, haven't had it again.
Sent from my HTC One X using xda premium
its probably just android being android .. hahaha no but seriously .. prob just a memory glitch or something
Reboot usually cure most bugs for while, but with this particular one it's interesting, that camera would start if started from lock screen or all apps list after it wouldn't start from home screen. Once it started it then starts fine frome homescreen too.
Very strange.
So yea the camera been acting up a lot lately ... It has happened 3 more times since I last posted on this thread..I have to reboot for it to start working again ... Its soon annoying!!! I missed the moments I needed to capture a pic because of it!! Not sure what the culprit is
Just remove it from your dock and place back...that is alot easier than rebooting and should work fine.
Sent from my HTC One X using Tapatalk 2
My girlfriend's camera app wouldn't start from the home screen or the app menu. I had to connect it to my computer and rename the DCIM folder and reboot the phone before it worked again.
Sent from my Galaxy Nexus using XDA
Upgraded to ruu 1.85 - still same problem.
Same issue here. I will try and open the camera app up and it immediately crashes. It doesn't even really open, it just flashes the camera buttons and goes back to the home screen. It has happened to me at least 10 times since I've purchased the phone.
Restart is the only thing that alleviates the issue. Any ideas? Let's keep this going because it is pretty annoying to have to restart the phone just to use the camera.
Neil1138 said:
Same issue here. I will try and open the camera app up and it immediately crashes. It doesn't even really open, it just flashes the camera buttons and goes back to the home screen. It has happened to me at least 10 times since I've purchased the phone.
Restart is the only thing that alleviates the issue. Any ideas? Let's keep this going because it is pretty annoying to have to restart the phone just to use the camera.
Click to expand...
Click to collapse
But when this happens, have you tried any of these:
1) open app list (middle soft button) and then start the camera from home screen
2) start camera from app list
3) lock the phone with power button, and drag camera icon to the unlock circle.
For me either of the above fix the problem, never had to do reboot...
I posed this in a similar thread in the general section, here is a video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0
Moving out of the dock had no effect, Instagram can still use the camera hardware, but the stock camera app cannot, i wonder if it has ties with the image sense chip and is on all the time and crashes due to something....
Sent from my HTC One X using XDA
I'm also getting this problem. It only happened once in a while at first but has now gradually gotten worse and worse. Now I can't take any pictures with my One X. Even rebooting the phone doesn't fix it. It's funny that the Instagram camera still works perfectly fine though.
See my thread here...
http://forum.xda-developers.com/showthread.php?t=1722627

[Q] trying to use camera from lock screen results in crashreboot

I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?
bumping... been playing around with my N5 more and more and still getting the issue.
I notice that it happens in other camera apps that can take videos as well. Not just google's official camera app.
Also, it does not have to be launched from the lock screen for it to occur. sigh.
there have been a few times where i can get it to successfully record a video... but i can't reproduce it all the time. MOST of the time it crashes my entire phone
Same here. Noticed they pushing 5.01 out... Maybe a fix. I've had every Nexus and early software is allways buggy, IMO
thanks so much for replying. just glad it's not only my phone, you know?
I think I found a workaround until google fixes it. and they better.
if you open the camera and switch it to video mode but BEFORE pressing record, if you toggle the thunderbolt (light) on and off at least once (doesn't matter if you leave it on or on afterwards), then start recording it SHOULD work without rebooting... at least it has so far.
Dont have the issue on mine, i have the ElemantalX kernel though but i dont think that makes a difference
Zulith said:
I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?
Click to expand...
Click to collapse
I'm certainly not suggesting the issue doesn't exist, but I cannot reproduce this on my stock 5.0 installation.
That being said, there are seemingly lots of Lollipop bugs that some people get and others simply do not... in my experience that'll probably make them a little more time-consuming to fix.
Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes
Zulith said:
Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes
Click to expand...
Click to collapse
That's interesting - they must have changed something about the camera then.
I wasn't having the issue you described but I did occasionally get "cannot connect to camera".. fingers crossed it's sorted :good:

Camera app shutdown my phone!

When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse
Did you try an hard reset?
SALENTINVM said:
Did you try an hard reset?
Click to expand...
Click to collapse
Of course, several times with clean system cash.
Which build do you using?
jeidsoter said:
which build do you using?
Click to expand...
Click to collapse
frd-l09c432b389
Same issue but battery goes to zero. Photo is not taken
I am on official b394 firmware.
Sometimes even with over 40% battery the phone closes the camera app after taking photo (photo is not saved) and battery shows 0% and phone will shut down in 30 seconds. If I put the charger in the battery goes back to around 20% immediately. First I thought the battery is weaker and needs replacing but if it happens only in camera app and all other (over 140 apps installed no issues? It's very annoying.
I blame a bug in newest firmware. They didn't state any new features for camera app and yet there is motion icon which makes photos like iPhone's "live photo". So certainly they played around camera app in this firmware.
Plus, I verified copying/moving problems from internal storage to SD card which happens sometimes (if bulk moving even under gallery app) gives "SD card damaged" error during the move and the data (photos) will not be copied/moved only deleted from SD card (no crc check on destination folder) so in the end Photos are gone. Workaround: Moving only 200 photos/videos at a time. This is the case with honor 7, honor 8 and two completely different SD cards (size, brand), though same user, must admit!
Starting to lose trust in Honor brand altogether
Can anyone share the solution for this issue? Been having it since the first updates for this year. Always install the latest official update, but the problem is still there. This a FRD-L04 on EMUI 5.0.1, official Nougat 7.0.
BTW, thinking that the battery could have expired, I changed it to a new OEM model. Problem didn't go away, though.
any word what can be done to address the issue?
lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse
Same Problem here ...
lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse
please help .. I have the same problem. the phone will shut down after taking photo. Should I roll back to previous builds?
I'm using frd-l09c185B395 .

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