Database Info

[Q] Transformer USB Cable Issue

I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message. I get this using the OEM cable and brand new after-market cables. I've found a lot of different forums with similar problems but my symptoms list is different. Here's what's going on:
* The tablet charges just find through all of the cables despite not connecting properly through the computer.
* The dock (keyboard) works without issue and charges properly.
* Flash drives work properly in the USB ports on the dock.
* Android phone (Razr MAXX HD) recognizes that it's plugged into a device, the tablet briefly acknowledges a device (quarter of a second) but then stops reading the phone is plugged in.
* Maybe of note or maybe another issue, it doesn't want to connect to bluetooth devices, either. It recognizes them but refuses to connect.
* Everything is stock.
I've tried a hard reset and deleting every driver associated with the device properly installed and not. I don't have another computer to plug it into so I can't test that. I fear it may be a hardware issue but I don't want to resign to hardware issues but rather definitively know that the issue is a hardware issue.
Any thoughts?
Thanks,
- Robby

Linux emulated through VirtualBox, see if that detects it.

Thing O Doom said:
Linux emulated through VirtualBox, see if that detects it.
Click to expand...
Click to collapse
Tried it through VirtualBox with Ubuntu and another system (mine is Windows 7 Pro, the other system is Windows XP Pro). No dice on any of them.

My thoughts - bad USB cable.
You probably will say - BUT IT STILL CHARGES....
Yeah, mine does that too. But, one of the pins needed for computer connections is shorted. I used my cable 3 weeks ago to ADB, then last week nothing (trying to ADB to do the Ubuntu Touch resolution fix). Got a new OEM cable (and wall wart) from Office Depot, all better.

Virtualbox/ESXi/VMWare etc... I've had problems with all of them even in USB bridging mode. Nothing beats native.
Make sure the right drivers are installed; remove (not deinstall) completely the current ones as they may be corrupted and redownload ASUS Pad PC Suite from Asus' support site for your OS version, I believe it provides more recent Asus drivers (not 100% sure).

Also try the Universal 'naked' drivers for adb, I always have used those and they work flawlessly, and I included them in my peri tool because of this..

Here's where I'm at:
Don't have access to another OEM cable (hopefully fixing that in the next couple of days) so I can't test that. I did, however, install Ubuntu onto my system natively, plugged it in, and got zero response from the system using every cable that I have. I will buy that drivers may cause erratic behavior and such but not having the system recognize that a device was even plugged in makes me doubt the driver issue.
Thank you all for responses. I'll get another OEM cable and cross my fingers that solves the problem.

Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.

presbypenguin said:
I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message...
- Robby
Click to expand...
Click to collapse
I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.

graphdarnell said:
I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.
Click to expand...
Click to collapse
3 ports later I decided it wasn't a port issue (but I do appreciate the sentiment; I've been there with devices in the past).

Lethe6 said:
Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.
Click to expand...
Click to collapse
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:

presbypenguin said:
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:
Click to expand...
Click to collapse
I had the exact problem lol, I thought my cable went bad, I order another and threw that old cable away... damn what a bum, all it was was just the driver? Not sure, but when it does find the drivers and tried to install it, after installing the drivers knocked my wireless Ethernet off and disable too.

Still no dice
One, thanks everyone who has tried to help this out. I'm not tossing out "Thanks" yet because nothing has worked but I am thankful that people have tried.
Two, here's what I've done thus far that hasn't worked.
* Uninstalled and reinstalled (including fully deleting) every driver known to work with this device (including naked drivers). No dice.
* Uninstalled the driver while it was still plugged in and scanned for device changes. No dice (but this got me the closest; it "successfully" installed an "Unknown Device" and had me restart the computer).
* Used peri and hoped it would magically work after it installed the Naked drivers. No dice.
* Went through "[GUIDE] Getting ADB Setup; An Idiots' proof guide on getting ADB working for Rooting!" (no linking for me yet) hoping I missed something when I was installing. No dice.
* Installed Ubuntu and tried from the other operating system. No dice.
* Plugged into a Windows XP computer. No dice.
* Purchased the recommended cable. No dice.
* Prayed that it would work. No dice.
I'm stuck. I thought about sending it to Asus to have them repair it but I've not heard wonderful things about their repair service and I can't be without it for longer than a couple of days. It just frustrates me that Windows knows I've plugged something it but it simply refuses to recognize it, like it's taunting me into staring uselessly into a computer screen for hours without any solution (and hampering the work that actually means something to my life/career/marriage/etc.)
Any other thoughts? The only thing I haven't tried it is installing the drivers to plug it into my fiance's Mac to see if it will magically recognize it. I just wish I knew for sure it was a bad port on the bottom so I knew that I had to send it in to get fixed...
Thanks again!
- Robby

[Q] Have you ever seen a grown man cry over a TF300t digitizer issue?

Backstory:
My buddy bought 3 ASUS tf300t tablets online with broken screens. Unbeknownst to us they have this weird firmware issue because ASUS is lame and doesn't care about backwards compatibility. I've been trying to fix these tablets for a few weeks now and I'm just spinning myself in circles and getting frustrated. 1 of them is rooted with CWM recovery so that's the one I'm working on.
The issue:
According to http://forum.xda-developers.com/showthread.php?t=2091233&page=11 I can simply adb into the device copy the proper firmware to it's set directory, delete the old firmware, run the firmware update command and touch will be restored.
So how does one use adb without usb debugging enabled?
I tried through CWM, adb worked, but I can't get superuser to work, nor could I get the touch_firmware_update command to work.
So I downloaded the http://forum.xda-developers.com/showthread.php?t=1893714&highlight=root stock rom with usb debugging enabled. I flashed that rom and my computer brings up the normal TF300t drivers for MTP.
ADB doesn't see any devices...
I tried manually replacing those drivers with the ADB drivers from google because I'm a touch retarded and I thought it would work. My mom says that I'm super smart and really handsome, but I feel like she lies to me.
There's just so many new terms and I've spent so many hours on it that frankly, if search did bring up the answer, I would miss it.
I'd appreciate any help, and if you help me fix it, I'll make a youtube video thanking you in the creepiest way possible.
-Thanks

duffskeeze said:
Backstory:
My buddy bought 3 ASUS tf300t tablets online with broken screens. Unbeknownst to us they have this weird firmware issue because ASUS is lame and doesn't care about backwards compatibility. I've been trying to fix these tablets for a few weeks now and I'm just spinning myself in circles and getting frustrated. 1 of them is rooted with CWM recovery so that's the one I'm working on.
The issue:
According to http://forum.xda-developers.com/showthread.php?t=2091233&page=11 I can simply adb into the device copy the proper firmware to it's set directory, delete the old firmware, run the firmware update command and touch will be restored.
So how does one use adb without usb debugging enabled?
I tried through CWM, adb worked, but I can't get superuser to work, nor could I get the touch_firmware_update command to work.
So I downloaded the http://forum.xda-developers.com/showthread.php?t=1893714&highlight=root stock rom with usb debugging enabled. I flashed that rom and my computer brings up the normal TF300t drivers for MTP.
ADB doesn't see any devices...
I tried manually replacing those drivers with the ADB drivers from google because I'm a touch retarded and I thought it would work. My mom says that I'm super smart and really handsome, but I feel like she lies to me.
There's just so many new terms and I've spent so many hours on it that frankly, if search did bring up the answer, I would miss it.
I'd appreciate any help, and if you help me fix it, I'll make a youtube video thanking you in the creepiest way possible.
-Thanks
Click to expand...
Click to collapse
Short of investing 60 bucks on a docking keyboard, your best bet would be to get a usb dongle that allows you to plug in a keyboard so you can be sure debugging is ticked. Otherwise, if it's enabled and you've installed the proper drivers, Windows should see your device. From there, it's a breeze, if the hardware is good. You don't have to do Youtube. Just stop crying, Gives me the creeps.

graphdarnell said:
Short of investing 60 bucks on a docking keyboard, your best bet would be to get a usb dongle that allows you to plug in a keyboard so you can be sure debugging is ticked. Otherwise, if it's enabled and you've installed the proper drivers, Windows should see your device. From there, it's a breeze, if the hardware is good. You don't have to do Youtube. Just stop crying, Gives me the creeps.
Click to expand...
Click to collapse
Yep, your only for sure way would be a USB OTG adapter or a dock. Heres the adapter in the US for 10 bucks shipped on eBay. This will let you use any regular USB mouse instead of the touch screen
http://www.ebay.com/itm/USB-to-OTG-...ablet_eReader_Accessories&hash=item41700957d7
Heres another for 4 more bucks that gives you Two USB ports :
http://www.ebay.com/itm/Dual-40-Pin...ablet_eReader_Accessories&hash=item3cce7dd4c8
Also you can try giving this a shot ....http://code.google.com/p/androidscreencast/
Its an app that pushes your phones screen to your desktop so you can use a keyboard and mouse on it. Not sure if it will work for you since im sure it needs debugging on, but also worth a shot. I use MyMobiler on mine but it needs to be set up on the device itself first. This looks plug and play but says it has slow refresh rates.
As far as the ADB drivers, Im using the universal drivers found here : http://forum.xda-developers.com/showthread.php?t=2139767 and everything works as it should . Try those out
Oh and one more thing.. You might be able to use fastboot to push a touchpanel firmware zip. This is a different device, but you could try it :
http://forum.xda-developers.com/showthread.php?t=2159863

pyraxiate said:
Yep, your only for sure way would be a USB OTG adapter or a dock. Heres the adapter in the US for 10 bucks shipped on eBay. This will let you use any regular USB mouse instead of the touch screen
http://www.ebay.com/itm/USB-to-OTG-...ablet_eReader_Accessories&hash=item41700957d7
Heres another for 4 more bucks that gives you Two USB ports :
http://www.ebay.com/itm/Dual-40-Pin...ablet_eReader_Accessories&hash=item3cce7dd4c8
Also you can try giving this a shot ....http://code.google.com/p/androidscreencast/
Its an app that pushes your phones screen to your desktop so you can use a keyboard and mouse on it. Not sure if it will work for you since im sure it needs debugging on, but also worth a shot. I use MyMobiler on mine but it needs to be set up on the device itself first. This looks plug and play but says it has slow refresh rates.
As far as the ADB drivers, Im using the universal drivers found here : http://forum.xda-developers.com/showthread.php?t=2139767 and everything works as it should . Try those out
Oh and one more thing.. You might be able to use fastboot to push a touchpanel firmware zip. This is a different device, but you could try it :
http://forum.xda-developers.com/showthread.php?t=2159863
Click to expand...
Click to collapse
I gave up, but, I appreciate it. I even ended up buying the adapter, ended up bricking the tablets.

USB Problems

My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.

famewolf said:
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
Click to expand...
Click to collapse
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?

sdfg said:
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
Click to expand...
Click to collapse
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.

famewolf said:
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
Click to expand...
Click to collapse
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's

sdfg said:
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
Click to expand...
Click to collapse
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.

famewolf said:
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
Click to expand...
Click to collapse
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.

sdfg said:
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
Click to expand...
Click to collapse
Have you tried a different cable? Perhaps that one is damaged or is only setup for charging? Only thing I can think of.
And then I realize you mentioned that Not sure what else would prevent it from giving you those options.

I'm also facing similar issue after the 2 update. Were you able to fix this?
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue?s=2|0.2054

Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.

brian117 said:
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
Click to expand...
Click to collapse
Actually I've been having pretty good luck with the $1 ones from Dollar Tree but the key is certainly to try multiple cables....on some the microusb plug will make it difficult to get a solid connection especially if you have a case on the phone.

You may be missing the point of "trying" different cables. It's not so much the "quality" of the cable, it's the fact that some cables are for "power only", and "will not" transfer data, regardless of how hard you try.
You need to be using a "proven" data/power cable, otherwise your beating your head against the table for nothing.
Just to add, I put a piece of red tape on all my usb cables that are power only, no guess work.

I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue

KashRaman said:
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
Click to expand...
Click to collapse
Well, USB works fine here, and I've had 5 different rom's, 2 Canadian, 2 US, and the Chinese rom, on this phone without any USB issues, sorry, can't help any further.

After a complete wipe and restore, it worked.

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
I had the same problem as well. It only showed charging when I plugged in the USB cable. Tried switching cables, turning off and on USB debugging but nothing worked. I finally just rebooted the phone and then it worked again. Strange that it suddenly stopped.

I have a different issue; the different USB modes work fine but I don't have the 'cdrom' option in the USB mode dialog. I've tried various Alcatel ADB drivers that I have found and none are working, using Win7 64. My Idol 3 4.7 is 6039I (US).

Answered my own question, simply install the Mobile Upgrade Q software.

nope, doesn't show up. it's a bug. i had it before, googled until i found a fix and got it working, now it's back to not being recognized. nothing shows on drop down menu.

Broken screen, need help disabling touch input driver via ADB

So today my trusty OPO's screen cracked and now the touch doesn't work properly anymore. It still registers touches, but they're ghost touches that I can't work with. I tried using a mouse with a USB OTG cable, and while it works, I can't actually click because the ghost touches are being detected constantly.
What's the way to disable the touch driver through ADB so I can use the mouse properly? From what I was able to see while poking around in the ADB shell, I found the synaptics driver, but when I tried to echo a value to unbind, it ended up rebooting the phone lol (I'm using Sultan's latest CM13 ROM btw)

apu95 said:
So today my trusty OPO's screen cracked and now the touch doesn't work properly anymore. It still registers touches, but they're ghost touches that I can't work with. I tried using a mouse with a USB OTG cable, and while it works, I can't actually click because the ghost touches are being detected constantly.
What's the way to disable the touch driver through ADB so I can use the mouse properly? From what I was able to see while poking around in the ADB shell, I found the synaptics driver, but when I tried to echo a value to unbind, it ended up rebooting the phone lol (I'm using Sultan's latest CM13 ROM btw)
Click to expand...
Click to collapse
I am not sure if this will work but you can try it,
Open adb shell and type: touchpad- m bootloader

Enable MTP or transfer files with broken screen

Hi guys,
I had Oneplus 6 for the last couple of years (stock recovery, no-root), and the screen shattered last week. since then I bought a new phone, but I can’t extract files from the old device.
The main problem is the MTP options is not checked, as well as USB debugging therefore I don't have access to it with the windows explorer . However, I think the touch is still works (at least at the bottom of it) and beside the screen – the OP6 is fully functional and my PC recognize it.
I tried to enable it via ADB, but the device is not authorized. What can I do to get my vids and pics back?

p2p2020 said:
Hi guys,
I had Oneplus 6 for the last couple of years (stock recovery, no-root), and the screen shattered last week. since then I bought a new phone, but I can’t extract files from the old device.
The main problem is the MTP options is not checked, as well as USB debugging therefore I don't have access to it with the windows explorer . However, I think the touch is still works (at least at the bottom of it) and beside the screen – the OP6 is fully functional and my PC recognize it.
I tried to enable it via ADB, but the device is not authorized. What can I do to get my vids and pics back?
Click to expand...
Click to collapse
I guess the question is how broken is your phone? You cannot use adb, I think, until you enable usb debugging in developer options. To enable developer options you need to go to "about the phone" and click on build number like 7 times.
You can try uploading to google drive, or maybe use a bluetooth/maybe even usb mouse
EDIT:
I googled your problem, and this person recommends using an accessibility feature. Maybe this could help?
Hi, i had the same problem and i was going nuts with it. But i found a solution! As long as your digitizer still works, you press both up and down volume buttons at the same time for 3 seconds, and it will activate the talk back mode. You'll have to get used to it, because it's a bit finicky, but once you understand the mechanics of it, you connect your oneplus to a PC, through a USB cable, go to configurations, bluetooth & connections, USB options and select file transfer. Once you do that, you'll have access to your phone internal drive in the computer.
Hope this was helpfull!

Hey and thank you for your answer. Actually it sounds like a decent solution, but pressing the volume buttons did not turn on the talkback mode =\

p2p2020 said:
Hey and thank you for your answer. Actually it sounds like a decent solution, but pressing the volume buttons did not turn on the talkback mode =\
Click to expand...
Click to collapse
Uh, that sucks. It only works once the phone is unlocked. So if you did that, made sure that you volume is on, you are not connected to Bluetooth headphones or anything like that then I donno. You might have to convince a local repair shop to give you a loner screen to get your data out for a reduced price or something. Or try clicking blindly in the right spots. Or maybe somebody comes along with a better idea.
Android phones do not support external displays, right?

I don't know about the displays, but I'll go to a lab tomorrow because i ran out of ideas
thank you for your help, I appreciate your time mate :good: