[Q]HELP - Gmail & Play Store Not syncing :( - Nexus 5 Q&A, Help & Troubleshooting

Hello. So gmail and the play store stopped syncing over LTE and HSPA randomly this morning.
I restored a backup from 5/9 earlier today and no luck - same issue persists.
I am on the stock rom, with root. No busybox or other mods like xposed. Twrp recovery.
Any suggestions? Syncs over wifi just fine, but not on Tmobile's lte or hspa even with full service. Other people in my office are not having this issue with their android devices and are also tmobile users.
Thanks in advance!!

_jordan_ said:
Hello. So gmail and the play store stopped syncing over LTE and HSPA randomly this morning.
I restored a backup from 5/9 earlier today and no luck - same issue persists.
I am on the stock rom, with root. No busybox or other mods like xposed. Twrp recovery.
Any suggestions? Syncs over wifi just fine, but not on Tmobile's lte or hspa even with full service. Other people in my office are not having this issue with their android devices and are also tmobile users.
Thanks in advance!!
Click to expand...
Click to collapse
i think its to do with tmobile. i have the same issue currently and ive not made any rom/kernel changes in months.

Zepius said:
i think its to do with tmobile. i have the same issue currently and ive not made any rom/kernel changes in months.
Click to expand...
Click to collapse
Interesting. Can anyone else comment?

i had it happen to me, for about 90 minutes. i had data, everything else worked. a few minutes ago i connected to wifi, and it started working. i went off wifi back to mobile, and it stayed working. i think it was purely a google issue
---------- Post added at 02:54 PM ---------- Previous post was at 02:45 PM ----------
it seems that my "fix" of connecting to wifi, check if working, then going back to network works for others as well.

simms22 said:
i had it happen to me, for about 90 minutes. i had data, everything else worked. a few minutes ago i connected to wifi, and it started working. i went off wifi back to mobile, and it stayed working. i think it was purely a google issue
---------- Post added at 02:54 PM ---------- Previous post was at 02:45 PM ----------
it seems that my "fix" of connecting to wifi, check if working, then going back to network works for others as well.
Click to expand...
Click to collapse
Hmm i cant get that fix to work. Its like as soon as Im off wifi, gmail and the store dont sync.
I can get drive to sync over data tho.
Odd problem.

I'm on tmobile also and am currently having this same issue. I am also noticing I'm having my data connection drop out quite frequently at the present time. Very strange.

^ I have seen that as well on my end.
Thanks to everyone who has replied so far. I guess it looks network related so far.
Sent from my Nexus 5 using Tapatalk

Same thing on Verizon on my Note 3. I can get into Gmail via my browser but the app is stuck in sync mode and I can't log into any Google accounts (Play Store, Google+, etc).

Same problem here in Va, DC, MD
Here in DC, VA, and MD. All services not working, maps, google play, viber. Only works on wifi. Tmobile seems to be down everywhere I've driven today. Internet works and gmail works from within the browser, but the apps just hang.

Google apps not working
I own a Nexus 5 not rooted. Randomly today all the major Google apps have stopped loading completely. It happened after I was talking on the phone.
I have a internet connection and all other non Google apps work.
Google will not sync. Maps won't load. Gmail won't load. Drive won't sync. I cleared cache. Cleared data. Reverted the updates. Restarted the phone.
Nothing is working.

http://www.droid-life.com/2014/05/1...cing-issues-how-are-yours-acting/#more-140472
Looks like its not only us.
Sent from my Nexus 5 using Tapatalk

Check settings, accounts, google, enable sync.
Sent from my GT-I9506 using Tapatalk

mezo91 said:
Check settings, accounts, google, enable sync.
Sent from my GT-I9506 using Tapatalk
Click to expand...
Click to collapse
I did. It just shows sync error

Rafoolik said:
I did. It just shows sync error
Click to expand...
Click to collapse
Delete account and re enter it.
Sent from my GT-I9506 using Tapatalk

http://www.droid-life.com/2014/05/1...cing-issues-how-are-yours-acting/#more-140472
sent from my HAMMERHEAD

we have a thread going about this in q&a, where it belongs.. http://forum.xda-developers.com/google-nexus-5/help/help-gmail-play-store-syncing-t2753735

Try
Rafoolik said:
I own a Nexus 5 not rooted. Randomly today all the major Google apps have stopped loading completely. It happened after I was talking on the phone.
I have a internet connection and all other non Google apps work.
Google will not sync. Maps won't load. Gmail won't load. Drive won't sync. I cleared cache. Cleared data. Reverted the updates. Restarted the phone.
Nothing is working.
Click to expand...
Click to collapse
Maybe you should separately install google apps (try to search for google apk files)

Gnaget said:
Maybe you should separately install google apps (try to search for google apk files)
Click to expand...
Click to collapse
its not the op, its google having the issue. i know your advice has good intentions, but its just silly.

Thanks
CRIME INC. said:
http://www.droid-life.com/2014/05/1...cing-issues-how-are-yours-acting/#more-140472
sent from my HAMMERHEAD
Click to expand...
Click to collapse
For the tip

I just want to let you guys know that I have merged another thread into this one, as it was about the exact same issue
Cheers

Related

Market won't download

Suddenly I am unable to download from the market. When I tap install it just says downloading but won't progress past that. Anyone gave a similar problem or any suggestions for fixing?
Thanks.
P.s. I've tried using wifi and 3g both
Sent from my SGH-T959 using XDA App
Also sorry if this is in the wrong board
Sent from my vibrant using xda app
can you download from the market before this?
i have same prob b4 but then its okay i think it is just because the connection.
try first to log into your google account somewhere in other app (gmail, gtalk. etc) then try market.
also try to connect using diff wifi sources you can find around you
I get this sometimes and I usually just turn my phone off and use google maps google voice and it works.
How weird...... just tried it myself and it's refusing to show my Downloads page.
Keeps saying a server error has occurred.
Beards said:
How weird...... just tried it myself and it's refusing to show my Downloads page.
Keeps asking for a connection.
Click to expand...
Click to collapse
haha...happen to me too just now. but then it backs to normal. i guess it is just the process of gaining and retrieving our account detail
chibixzero said:
I get this sometimes and I usually just turn my phone off and use google maps google voice and it works.
Click to expand...
Click to collapse
yeah...thats what im saying. same to me it works...
Works now for anyone still wondering. Probably some update was happening that no one knew about
Sent from my vibrant using xda app
It was happening to me but I just took out my sd card and it started working.

[Q] Help, (Galaxy R) Apps don't work with WiFi, but work fine on 3G/GPRS

Hello,
I was in a different city for a few days.
During the time, I used 3G / Edge for apps / mail.
When I got back, I realised that none of my apps were working with Wifi.
Market was showing "No Connection - Retry"
Mail app showed "connot connect to server"
Tapa talk showed "connection error"
Youtube showed "connection error"
And so on with some other apps (Tunein radio etc)
However, only Web Brower works fine with WiFi
Also, all apps work flawlessly with 3G.
I also noticed, that once I started a download using 3G, & switched to Wifi afterwards, the download completed perfectly with WiFi.
I have a Micromax A70 (Android 2.2.1) & a Galaxy Tab P1000 (android 2.2).
They work fine with the same WiFi connection, so I guess its not a WiFi/Router/ISP issue.
So can any one help with this issue ?
I searched several forums/googled, but got no definite solutions
I tried stopping & clearing cache /data of market app, as well as google framework, but this did not work.
Other Info:
My phone is rooted, CWM installed, using steps found in this forum.
Thanks!!
Use Static IP ?
Ace-ing all tests.
Hi,
1. How to use static IP?
2. Why is a static IP needed. I didn't need it until I left town. My other devices work fine without static IP. Also, I use my phone's Wifi in 4 different locations so a static IP may not be wise. Now it does not work with any Wifi location. Again I repeat Web browser works fine with WiFi.
Friends, please read the question completely, before replying ... no offence meant ... I appreciate your replies.
Thanks!
Sent from my GT-I9103 using Tapatalk 2
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
roycejp said:
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
Click to expand...
Click to collapse
u r on which rom??
did u tried to restart??
roycejp said:
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
Click to expand...
Click to collapse
You could try reflashing the latest stock ROM available for your country, it is probably because of some software bug in the system/system app's settings.
Do update here on the progress.
Hello,
I am using the stock ROM that came with my phone.
I had rooted the phone as described earlier.
I had installed GO launcher.
Anyways I backed up all my apps n data and reinstalled the CWM backed up ROM.
Now all is well again.
I an sending this post from my phone using wifi.
Im still curious why this happened.
thanks!
Sent from my GT-I9103 using Tapatalk 2
roycejp said:
Now all is well again.
I an sending this post from my phone using wifi.
Im still curious why this happened.
thanks!
Sent from my GT-I9103 using Tapatalk 2
Click to expand...
Click to collapse
Nice to know your R is working again.
It was probably a software bug which was removed when you restored from the backup.
I think you might have set up proxy
From the strange behavior, i can only think of one reason:
Since proxy works only for browsers on android and that too only for WIFI networks, I suppose that is the case. If accessing your wifi network requires a proxy, then you cannot do much about the problem AFAIK. Otherwise, you can go to wifi setting ->tap menu ->click Advanced and clear the proxy and the port.
andy034 said:
I suppose that is the case. If accessing your wifi network requires a proxy, then you cannot do much about the problem AFAIK. Otherwise, you can go to wifi setting ->tap menu ->click Advanced and clear the proxy and the port.
Click to expand...
Click to collapse
I don't know much about wifi, but my R is fine now after reflashinb.
I'll keep this in mind should the problem re-occur!
Thanks.
Sent from my GT-I9103 using Tapatalk 2
hey there
im having the same problem here dude I digged alot of forums but couldnt find any solution yet...im thinking about flashing a new rom
my phone is gs4 9500

[Q] Orange signal icons when on data plan

Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
This looks like a Google services issue.
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
samflorin said:
This looks like a Google services issue.
Click to expand...
Click to collapse
Yes, i know from the Nexus 4 and Nexus 5 threads that the orange icon bars means that you have no connection to Google servers.
But i can't understand why only me among my friends with the same Operator, meet such an issue!
markbencze said:
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
Click to expand...
Click to collapse
To be honest i'm already using an Android L - CM11/PA Theme and as soon as i read your post i was hoping that this is causing the problem, but i applied the stock one, did a reboot, and the icons are still orange.
Thanks both of you for your replies.
tsiftsism said:
Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
Click to expand...
Click to collapse
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
tsiftsism said:
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
Click to expand...
Click to collapse
No... thats frameworks
Sent from my A0001 using Tapatalk
playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
Didn't help either.
tsiftsism said:
Didn't help either.
Click to expand...
Click to collapse
have you gone into your google account to see if anything is stuck? trying to update or can't
playya said:
have you gone into your google account to see if anything is stuck? trying to update or can't
Click to expand...
Click to collapse
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
tsiftsism said:
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
Click to expand...
Click to collapse
ok so I would try different APN's, check and uncheck data enabled option, check off data roaming option, tick and untick all options in Google that wont sync. I mean try it all if you have not already of course. I have had the orange before and thats all I did was check the main stuff and no issues. If you can make calls and stuff I am quite sure you are ok.
Try 2g only - try it all basically of course if you have not already
For a colleague the issue was operator related. When he was on LTE he had no connection to google servers. It eventually got fixed after a million calls to customer care. If it matters the operator was DU UAE.

[Q] Google Play Store WiFi download super-duper slow

Hi guys, I just done resetting my OPO to everything stock 44S, but when I tried downloading and install back my apps, it was ridiculously slow while downloading the apps. I checked my net is performing perfectly at 20Mbps, but Playstore download apps at 50-100Kbps I was like WTF??? I tried change DNS doesn't work either, but on mobile data is super fast, just like normal just WiFi. I tried my second phone WiFi also slow like hell but watch youtube etc is smooth. Is it possible Google side problem or my ISP problem?
If everything else works fine I would guess it's a Google problem. Or the routing to your place isn't that good? Are you using a VPN?
Sent from my A0001 using XDA Free mobile app
soralz said:
Hi guys, I just done resetting my OPO to everything stock 44S, but when I tried downloading and install back my apps, it was ridiculously slow while downloading the apps. I checked my net is performing perfectly at 20Mbps, but Playstore download apps at 50-100Kbps I was like WTF??? I tried change DNS doesn't work either, but on mobile data is super fast, just like normal just WiFi. I tried my second phone WiFi also slow like hell but watch youtube etc is smooth. Is it possible Google side problem or my ISP problem?
Click to expand...
Click to collapse
I was thinking the same thing. I got my OPO last Friday and I've been flashing roms all weekend. I also noticed that the Play Store download speed was ridiculously slow on wifi and LTE. I have AT&T and I also flashed Ark kernel. After about 2-3 hours, no matter what rom I was on, the Play Store apps sped up. I thought my issue had something to do with me going from 11S to 11 to 12 all weekend. (I had to find what worked for me) But it seems that irrespective of the kernel, cm version, and gapps I was using, the dl speed just popped back in gear after time.
Sorry I couldn't be of more assistance but my only solution was time. How long have you let your phone idle?
Ideas4ya said:
I was thinking the same thing. I got my OPO last Friday and I've been flashing roms all weekend. I also noticed that the Play Store download speed was ridiculously slow on wifi and LTE. I have AT&T and I also flashed Ark kernel. After about 2-3 hours, no matter what rom I was on, the Play Store apps sped up. I thought my issue had something to do with me going from 11S to 11 to 12 all weekend. (I had to find what worked for me) But it seems that irrespective of the kernel, cm version, and gapps I was using, the dl speed just popped back in gear after time.
Sorry I couldn't be of more assistance but my only solution was time. How long have you let your phone idle?
Click to expand...
Click to collapse
I think idle time doesn't matter, okay.... I tried with my friend's phone, it's also same, very very slow download speed, so must be Google side...
Like what others have said. If you had another device and play store downloads was also slow. Your home isp probably bad poor routing to the servers causing it to lag.
Some other tips. Disable wifi optimization if you haven't. Toggle wifi on and off and then try a download again. Restart your modem and router.
Sent from my Nexus 6 using Tapatalk
You can test the speed with a normal dl from a fast Server, bunt i think it was a Google Problem
Sind from my One+ with TapaTalk
I just did some updates to my apps
Some apps download at 1.5MB/s others at 300KB/s lol it's a Google issue I'm concluding
Sent from my A0001 using XDA Free mobile app

Google Services problems on wifi?

Alright so i am currently having a few problems with my Nexus 5 and to be frank, they are quite odd. First off, I can no longer get any wifi from my school, i cant connect but everyone else can. I have no idea why. Then, when i try to login into my google accounts in my phone, i get an error, wether if its youtube, google play, or any app that lets me log in using my google account i get a message saying "no wifi or cellular network connection" now, the worst part is, all of these services work fine when im on lte, so whenever i want to download an app or watch youtube videos, i have to be using lte which is not the best thing to do. Any suggestions? ive tried clearing the cache of my google play services and stuff but nothing seems to work. Ive also tried to flash new gapps but that still didnt cut it.
Thanks to anyone responding to me in advance.

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