[Q] connector port is damaged-- DEAD? - Eee Pad Transformer Q&A, Help & Troubleshooting

originally the display on my tf101 failed so I had to open it up to tighten the video cable. In the process I damage the chrome trim. As a result since then I've been using the tablet without the trim attached. This caused the connector plug to not sit firmly in the tablet and I fear what has happened is the tablet while it was plugged into the cable has fallen and damaged the connector. Because now it seems a little loose and it wouldn't charge. I would see the red battery icon on the screen showing dead battery. I have since bought a TF 700 and I tried to use its cable but it still won't charge the TF 101. The TF 101 won't turn on now. I kept it plugged into the charger and a PC for days at a time and the TF 101 still wont turn on. Also when I plug tf101 into computer the computer doesn't recognize it because the tablet has no charge. Is there an easy way to fix the connector or will someone like to pay for shipping for this tf101 for parts or to fix for themselves?

Could you provide some close-up pics? PC won't charge this tablet because the USB ports don't provide enough power, and it wouldn't recognize the tablet without charge. From the looks of it, the easiest way to fix this would be replacing the part or sending it in for repairs. There is a site that specializes specifically in charging connectors: asustf101 . com (sorry, can't post outside links yet), but I guess you were looking for a way to fix it without spending that much money. I'd consider paying for shipping depending on your location, so pm me if you're interested. Good luck.

Related

Triumph won't charge

I got my Triumph and it will not charge no matter where I have plugged it in or fiddled with the charger. It does not matter whether it is on or off. I have been using the wall charger that's included and I have tried USB through my computer. Before I go to the hassle of sending my triumph back I wanted to see if there is a solution. Thanks in advance.
The first one I got did this sometimes as well. I took it back and swapped it.
Jumpstart
My triumph would not even turn on strait out of the box. I had to "Jumpstart" the battery, here is a link on how to do it. thejosea.com/2011/02/jump-start-your-droid-when-no-wall.html (Sorry i cant post links yet, gonna have to copy paste)
You pretty much have to charge the battery by its self outside of the phone. Once you do this let it sit charging for about 20 minutes then try to charge it through the phone.
You should only have to do this once.
It seems like the batteries are not being shipped charged and they run "Dry".
You MIGHT want to try a different USB cable.
I'm using my Nook Color adapter(1A) and a generic USB cord which works fine, however one time I accidentally used my Optimus V cable and it would NOT charge while the MT was up and running, however it WOULD charge IF I powered down the MT...
I haven't even tried the cable that came with MT yet... nor have I tried charging via a USB port on my nb, but I imagine that would be REALLY sssslllloooowwwww....
I exchanged my device for a new one, and with my new phone, when plugged in, the lock screen no longer shows "Chargin" with the %. Any ideas how to bring it back?
It only shows that if you're on an AC charge. If you're on USB it won't.
I've tried on 2 different AC chargers and it still doesn't display
Same cord? The AC pins have to be shorted or it won't go into AC charge mode. I have a couple of USB cords that work fine for connections to the computer but will not go into AC mode (the USB cords that come with the Optimus are known for doing this on other phones, incidentally....)
It'll charge without AC mode being "engaged" but at the 500ma rate instead of the 1A rate, so it will take a lot longer.
the answer is simple.....due to crappy crappy design of micro usb the charge port actually comes un-soldered from the board and obviously it no longer will charge nor will usb work!!! now before you ramble on with how do i know i wondered why mine wouldn't worked i opened the phone and notice the micro usb pins were not attached anymore....i have sent this in to Motorola which gives you a 2 year warranty instead of virgin mobiles crap $5 a month insurence then you still have to pay like $100 to get a new phone!!! so i will post how everything goes so far i know the repair center is in McAllen TX and they give you a free 2day shipping label valued at $100 to send in the phone!
You might want to try plugging it into a wall (not pc) and leave it for 20 minutes. Mine ran completely dry one time and it wouldn't display nothing until it charged for a while. If you've already tried this then definitely take it back.
nickmcnamara said:
the answer is simple.....due to crappy crappy design of micro usb the charge port actually comes un-soldered from the board and obviously it no longer will charge nor will usb work!!! now before you ramble on with how do i know i wondered why mine wouldn't worked i opened the phone and notice the micro usb pins were not attached anymore....i have sent this in to Motorola which gives you a 2 year warranty instead of virgin mobiles crap $5 a month insurence then you still have to pay like $100 to get a new phone!!! so i will post how everything goes so far i know the repair center is in McAllen TX and they give you a free 2day shipping label valued at $100 to send in the phone!
Click to expand...
Click to collapse
*update* They are fixing my phone now and i should get it in 5-7 business days no problems they received the phone and started the repair
I had the same problem but different solution.
I too let my phone completely discharge to find that it would not indicate that it was charging or even power on with or without the battery being present, but I "jumped started" my phone. This is a weird technical solution that went as followed in its entirety, meaning, some of these steps might be pointless or useless but I did them and I now have a working resurrected MT in my hands that is charging. This solution is assuming that there is no problem with the micro USB soldering on the main board.
"Jump Starting"
1) Remove the back casing and your MT battery and place both to the side, but keep the battery close by for polarity reference.
2) Have another battery of the same 3.7v that is charged (disregarding mAh).
3) Now here is the fun part and pay CLOSE ATTENTION to POLARITY!!!
-Get two spare wires, preferably of different colors so you can tell the [+] from the [-].
-With the spare 3.7v battery you have, in what ever way you can, connect your spare wires to it, paying close attention to polarity.
-Now that you have your spare battery wired, CORRECTLY connect the wires to the inside connectors of your MT what ever way you can, paying close attention to polarity.
Being [+] connected to [+] and [-] connected to[-]
4) Boot your phone until you know you are at the home/lock screen. Then remove the wires from the MT battery connectors.
5) Use this same battery and connect it to your battery for about 30-60 seconds, paying close attention to polarity. This will give the battery some juice for the system to recognize.
6) Place the battery back in the phone without attempting to turn it on and return the back case to the closed position.
7) Now connect your MT to a powered micro USB cable and see if the red indicator charging light turns on.
-If so then great!
-If not then you may have some other problems
-If yes and no, as in the cable has to set a certain way for it to charge then just keep on reading for that fix as well.
"Loose Connection Fix"
This is how I fixed my loose micro USB cable and it worked for me, but I do not have soldering problems on my main board of my MT so proceed if you think this will help.
1) Your micro USB male side of the cable that plugs into your MT should look something like this (excuse the crude drawing of letters)
{the dots are empty space}
____________
\................... /
\UUUUUU/
2) Get a pair of needle nose pliers and SLIGHTLY pinch/squeeze the center of the male port closed so it looks like this
____...... ____
\.... \...... /.... /
\UUUUUU/
Except not that extremely bent inward, but you get the idea.
This will force the male tongue in the MT charging port to be forced onto the pins inside the micro USB cable for a better connection and thus fixing the loose connection problem
I hope this helps someone, it helped me save my $300 paper weight from actually being a paper weight.
Froxen said:
I too let my phone completely discharge to find that it would not indicate that it was charging or even power on with or without the battery being present, but I "jumped started" my phone. This is a weird technical solution that went as followed in its entirety, meaning, some of these steps might be pointless or useless but I did them and I now have a working resurrected MT in my hands that is charging. This solution is assuming that there is no problem with the micro USB soldering on the main board.
"Jump Starting"
1) Remove the back casing and your MT battery and place both to the side, but keep the battery close by for polarity reference.
2) Have another battery of the same 3.7v that is charged (disregarding mAh).
3) Now here is the fun part and pay CLOSE ATTENTION to POLARITY!!!
-Get two spare wires, preferably of different colors so you can tell the [+] from the [-].
-With the spare 3.7v battery you have, in what ever way you can, connect your spare wires to it, paying close attention to polarity.
-Now that you have your spare battery wired, CORRECTLY connect the wires to the inside connectors of your MT what ever way you can, paying close attention to polarity.
Being [+] connected to [+] and [-] connected to[-]
4) Boot your phone until you know you are at the home/lock screen. Then remove the wires from the MT battery connectors.
5) Use this same battery and connect it to your battery for about 30-60 seconds, paying close attention to polarity. This will give the battery some juice for the system to recognize.
6) Place the battery back in the phone without attempting to turn it on and return the back case to the closed position.
7) Now connect your MT to a powered micro USB cable and see if the red indicator charging light turns on.
-If so then great!
-If not then you may have some other problems
-If yes and no, as in the cable has to set a certain way for it to charge then just keep on reading for that fix as well.
"Loose Connection Fix"
This is how I fixed my loose micro USB cable and it worked for me, but I do not have soldering problems on my main board of my MT so proceed if you think this will help.
1) Your micro USB male side of the cable that plugs into your MT should look something like this (excuse the crude drawing of letters)
{the dots are empty space}
____________
\................... /
\UUUUUU/
2) Get a pair of needle nose pliers and SLIGHTLY pinch/squeeze the center of the male port closed so it looks like this
____...... ____
\.... \...... /.... /
\UUUUUU/
Except not that extremely bent inward, but you get the idea.
This will force the male tongue in the MT charging port to be forced onto the pins inside the micro USB cable for a better connection and thus fixing the loose connection problem
I hope this helps someone, it helped me save my $300 paper weight from actually being a paper weight.
Click to expand...
Click to collapse
I let my battery die down and also did a battery memory reset, then the phone acted bricked.
Then I tried this to revive and it worked!
Thanks for the help here I did this but when I connected the batter to the phone nothing happened. I connected battery to battery let sit for about 90 sec put it in phone and plugged in and the red light is now on!
Thanks!
Well,
add my phone to the list. It started about 2 weeks ago when after completing charge, instead of maintaining trickle charge it just let battery drain. I woke up couple of times in the morning finding the phone's battery on it's last legs. Now it simply refuses to charge by anything but my car charger. Lucky for me (and I thought I would never say it in my life) I have a long commute to work and it allows me to recharge the phone while I enjoy typical traffic delights.
I am going to call Motorola and discuss my options with them. I hate doing this as my phone is long since rooted and running CM7, so I will probably have to revert to factory settings before sending it off and if they decide to exchange I would be running a chance of receiving one with bad GPS.
yes i've had this problem to i have to charge my phone on a Samsung charger no motorola charger will work on my phone.
Sorry, I'm somewhat new here.
I have a Motorola Triumph and it just stopped working. The general idea is that the Micro-USB port was shoved up into the device?
How do you go about contacting Motorola about sending it back to be repaired?
I have delt with this problem SO MUCH, have you tried my battery charging fix yet ? I have the link posted in this section called battery charging fix, Hope this helps you it sucks when your phone won't charge.
Well the problem is that it won't even turn on. I think the battery has some kind of charge but when I hit the power button, it vibrates like it's booting up then stays off.
I don't know that much about phones, but from what I can gather off Google and the various threads on XDA (Great site, by the way!) the general consensus is that it's the micro-usb port.
Granted, I may be wrong, which is a very real possibility. Heh.
Well 2 things, have you replaced your recovery with the clockwork recovery image ? If so try any means nessary to get into recovery, My old Triumph would NOT charge with any motorola charger, I belive this is a defect with the triumph. You might try a powermat of some kind to get enough power to get to recovery & do what my guide says to fix this most pain in the ass problem, Or get another battery & follow the guide. It's worth a shot anyway. otherwise you've got two options replace it or open it up, if you're gonna open it up then get a super fine sautering tip or file one down to needle size, this is how I do precision sautering on circut boards.
No, I had downloaded Clockwork with the intention of installing a 2.3 rom on it, but never got around to it. As for the charger, my Triumph charges with any micro-USB, from my old LG and Samsung chargers to the Motorola charger that came with it. It acts weird though when I plug it into a computer, saying it is connected to a computer, then that it's not, then that it is, then that it's not, repeatedly. I usually just end up turning it off so it won't do that.
I find it weird, though, that now when I try to charge it, the charging light up where the speaker is will not come on, as if it isn't charging. (And I don't think it is charging.)
I've also tried putting it into the "recovery mode". (Like I say, not too knowledgeable about phones yet. Learning experience. ) When I boot it up (into "recovery mode" or "regular" (?) mode) it just vibrates like it should then does nothing.
Edit: It finally did boot into the "recovery mode", but the touch button things at the bottom (menu, home, back, and search) don't do anything, and I cannot get into the menu to do a factory reset.
I don't think it's the battery now? I am more confused then I was when I started, and appreciate any and all help!

Stupid thing stopped charging :(

So, I'm traveling (for a long period of time) with my TF. One day, it stopped charging.
I took apart the power brick and put it back together, I even tried to freeze it (on advice from some older "not charging" threads), nothing helps.
When I connect the TF to my laptop via USB - it recognizes the TF. When I connect my iPod to the power brick (with its own cable obviously) - it charges just fine. So what broke?!
I hate this, the local stores here don't sell the power brick separately and I don't even know if that's the source of the problem.
This sucks
Sounds like the power pin in the TF port has bent/broken or just has some detritus/dirt/foreign matter in it and is stopping it from charging properly. Have a look, but you might need to check the port with lots of light and a magnifying glass, so not easy while you're on the move.
If you are in the US Office Depot sells the charger and USB cable for $30.
strange thing is that sometime my transformer doesn't charge.
i have to reboot and it start to charge again.
Same happened here. Asus tech wanted me to wipe the device. After trying other options to get it to charge, I did but it didn't wipe... Go figure... But it booted up normally and now it has been charging.
Sent from my HTC Sensation 4G using XDA App
Apparently charging has some history of issues on the TF101.
I just had mine act up on me, went around the house trying different wall sockets and checked that it worked fine via USB to PC. Ended up taking a can of dust-off to all the pins, then shoving the plug hard into the TF101 socket. Now it works.
Should have mentioned I have a dock as well, which doesn't charge either (so problem is probably with cable/brick)
I'm trying to get new ones (nowhere to be found here, but I'm trying to get one sent to me). I tried looking for dust/dirt and different wall sockets, no luck.
Weird thing - I left it plugged in to the wall overnight and it grew from 5% to 15%, so looks like some electricity is trickling.
I had the same problem with mine after I had it for 5 weeks, I just RMA'd it and everything is fine.
Im having the same exact problem. I left it charging over night by mistake the night before yesterday. I only let it charge 3 hours the most because I know the Transformers have known issues.
I tried to charge it this morning and nothing. I plug it into my PC. The PC recognized the Transformer but no charging. Turned it on and off, nothing.
Just put the power brick in the freezer, waiting to dry up to see if it works .
Although the tf charger and cable has a usb connector it is not usb compliant. the charger brick looks for a gnd signal on pin 7 of the usb connector ( normally a usb 3.0 data line) to determine it should supply 15V to the positive charge pin vs standard 5V. The slow charge you are seeing is from the 5V supply . check to see if pin7 is seeing the gnd signal. Are you using a usb 2.0 extension cable as it doesn't have have pin 7 conductor. be careful connecting your ipod as it could accidentaly see 15V vs the 5V it is designed for.

Power Adapter Bad

Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
I'm waiting for one to come in from Amazon right now. My original never worked, so I've been charging my TF through my laptop's USB port.
I think mine was $30.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
do a search there is a large thread on replacement adapters.
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
Rumbleweed said:
do a search there is a large thread on replacement adapters.
Click to expand...
Click to collapse
search for thread by Devcake
can't believe how cheap it is
Wow....I've never had a power adapter go bad before a device before. Ever. I got tons of phone adapters around and other devices. I just took a sniff of the adapter, smells like it's burned. Luckily there wasn't a fire. Why the heck so cheap. I didn't know so many people having problems with the adapter.
The charger has no margin built in and appears to be running on the edge of its capacity. To make matters worse people are using it to charge the tab and dock paired which just stresses the charger more. My suggestion: If yoy don't want to kill your charger charge the tab and dock separate with down time between and plug into an outlet that will allow air flow.
I charge my dock and tab every morning when i get up. (I watch videos from my server at night). I try to never use my tab while its plugged in so I'm not putting any stress on the cable. It's too freaking short to reach my outlet to where I sit. Mine has been plugged into the same outlet for 2 months and it takes about an 1 1/2 hours to charge both the dock and tab and then I use it the rest of the day and night. I usually charge them together but sometimes i will charge the dock by itself if I use it a lot during the day
same here, my charger wont charge normally, it takes long time to fully charge now.
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
I'm in houston texas. How much do you want for just the adapter, (if you are in close shipping area).
there is another thread on here for alternative power adapters if yours is broken
Mine stopped charging the dock and only once in a while charged the tablet about 8 weeks ago. It was sent back to Asus repair in Canada along with the tablet - they didn't fix or replace the charger as requested on the RMA and they broke the tablet power button as well so it can not be turned on/off in any event. So another RMA and another month of waiting.
As far as I'm concerned this charger is the perfect accessory for the poor quality Transformer hardware and garbage support I've received from Asus.
I do not understand why anyone would buy a second / or replacement ASUS power adapter. As I have stated before they are marginal at best. If your breaks or you want a second. see the thread started by Devcake and get the Dynex universal camera adapter. It can do your TF, Dock and much more and costs less.

Charger Cable Melted??

The other day my Transformer USB cable randomly melted. I kept smelling burning electronics/plastic in my room and was at first investigating a DVR that has been giving me issues, then when I sat back down burnt my leg pretty good on the USB cable
It was the end that plugs into the tablet that completely melted, but the USB plug end that goes to the wall was quite hot as well.
I plugged my brother in law's Galaxy Tab 10.1 and it indicated charging, but had a red X or something saying that it wasn't actually charging. Is that because the Tab uses different voltages or definitely that it's junk? I have a Fluke 87V volt meter, anyone know how I can test my USB wall wart to see if it will work if I just replace the cable? I'm nervous to get a new cable only and it get melted, but I can't really afford both halves.
Any recalls for this? The cable was in perfect condition.
just posting
I think you need a 12volt connect. The cable could have went bad. But I bet it's the charger part...they ain't cheap.
I really wish it worked with the MILLION smart phone ones I've got laying around
I know the cable is $19.99 for a 5 foot on ASUS, I'm scared to check the 12 Volt
$29.99 From ASUS with 5' Cable, not too bad
http://us.estore.asus.com/index.php?l=product_detail&p=4117
Some transformers were sold with faulty adapters...
Contact Asus for a warranty replacement.
And be angry about it on the phone as it could have caused a fire etc.
Hrm... I bought it from a friend, but perhaps he still had warranty and would help me out . I can look into that route

TF700 not charging

I mean, after almost a year of having this thing, this is the first time I've experienced something like this. I thought that my surge protector might have had something to do with it, but no matter where I plug it the dock/tablet combo won't charge. I even tried charging the tablet by itself but that didn't work either and I also thought that it might have been the cable, but my PC still detects the tablet.
I'm running an older version of cleanROM from around the month of May if it helps in some way. I would turn the tablet on to check, but I want to preserve the remaining 5% in order to fix this problem.
rikkoko said:
I mean, after almost a year of having this thing, this is the first time I've experienced something like this. I thought that my surge protector might have had something to do with it, but no matter where I plug it the dock/tablet combo won't charge. I even tried charging the tablet by itself but that didn't work either and I also thought that it might have been the cable, but my PC still detects the tablet.
Click to expand...
Click to collapse
Seems like a defective cable or tablet. If the tablet doesn't even charge from the dock, it looks more like a defective tablet. If the dock doesn't charge without tablet, it may also be the cable or the charger.
Try this: Keep the tablet off and connect it to the PC (without dock) for a couple of hours - that should charge the battery very slowly (a few % per hour).
Common Probem
I have had similar problems with my TF 300. After researching more of this I find that most of Asus tablets have similar problems. One is the charging cube tripping an internal breaker and allowing only 5v to come out and trickle charge the unit. Some have placed in freezer or just allowed to cool and they seem to work. Others have just had a no charge problem. The battery symbol comes on when you attach the charge cable then disappears but does not show a charge. Some actually turns on a tablet that was off after attaching the cable but still no visible charge. Some will still charge, they just take longer to charge. It seems Asus knows this and it can happen from a few months old to 1-2 yrs old. Now I'm not sure about most people but to pay $400+- for a tablet and get only about 2 yrs usage is not acceptable. I can understand technology passing a tablet or laptop by, that's technology, but for a product to only have a 2 yr life expectancy is not really allowable and should be addressed by Asus. Hook it up if this is not to old of a thread and try it. It may charge even though it doesn't show. If someone else is reading this with a similar problem then try what I have written. It may still charge even though it says it's not. Write Asus and complain. It seems Asus is a very expensive product to fix also. Galaxy Tabs seem to be a very inexpensive product to fix so they may be a better choice for a very similar tablet. :fingers-crossed:
TF700T not charging
I read in one of the threads to put the charger in the freezer for a few minutes and it worked. Thank you.
EskuroKinebi said:
I read in one of the threads to put the charger in the freezer for a few minutes and it worked. Thank you.
Click to expand...
Click to collapse
Yes, same thing, only I thought the charger wasn't working, ordered a new one (still waiting), left it off the charger for about 30 hours but on the PC, then connected the charger up again and now it's charging!

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