[Q] Help, significant lag after update to the latest google camera - Nexus 5 Q&A, Help & Troubleshooting

Hi folks, it seems to be a rare issue but it is drving me crazy every time I use the camera.
I am on stock not rooted kitkat 4.4.2, the issue is only seen after update the google camera to the latest version with the new ui change.
Now every time I launch the camera app, the phone could hang up for 1 to 3 seconds without doing anything (low possibility). There is a guarantee (100%) that the phone will lag for more than 2 seconds when I take the first two photos in normal mode (the screen just freeze at the time when the photo swiping animation takes place after hit the capture button). Also, it is very often to see the similar lag when I browse the recent photos in the camera app.
I tried to reinstall the latest update; clear the app data + cache, but neither works for me. Now I just go back to the old camera, all the freezes/lags are gone!
Please can anyone suggest some possible solutions? I really like the new camera ui. Thanks!
Sent from my Nexus 5 using Tapatalk

My new camera app is pretty buggy too actually, random freezes, etc...
I think it'll get better with time.
Sent from my Nexus 5 using XDA Free mobile app

Related

[Q] My Camera Is Now Completely Useless.

For some God forsaken reason, the camera in my N5 is a pile of crap. Let me list the issues:
(Note I'm using the stock Google Camera app and have tried CM Focal with identical results).
Switching from Rear to Front camera takes a stupid amount of time, usually winds up crashing the Camera app altogether.
Switching from Camera to Video results in a grey bar, 1/10th the width of the screen, spanning the entire length of the right side of the screen. The app usually crashes after this.
Videos usually can't record, the screen freezes, forcing me to hit the back or home button.
When videos do record, they're corrupt and cant be played on any windows machine or in any program.
Sound quality is laughable. (wasn't when I first bought the phone with 4.4.2 on it)
Snapchat usually can't even launch the camera and asks to restart the app. Usually results in me having to reboot the phone.
When the camera does work in Snapchat, pictures come out fine, but switching cameras usually reproduces the issue mentioned above. Videos, however record only 50% of the time. The times they dont, the screen freezes, resulting me having to restart the app.
When videos do actually record in Snapchat they have about a 50/50 of being unable to be played back, resulting in the error message: "Can't play this video".
On rare occasions, using the camera in Snapchat results in the screen flickering rapidly for a few seconds and then the phone reboots... The last time this occured it wiped all the data to Facebook, Snapchat, and EvolveSMS.
These symptoms exist in both Vanilla KitKat 4.4.4 and CM11 (Snapshot M8). Yes, I have reinstalled Snapchat. I've also tried toggling on/off HDR+ to no avail.
My Camera is basically useless and it's extremely annoying. It has even caused crashes that have wiped data from my phone. Hardware related? Software related? I'm really at a loss here... Any help is appreciated.
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Ben36 said:
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Click to expand...
Click to collapse
Factory reset, wiped case and dalvik, freshly installed CM11 last night before bed. Same symptoms exist as they did before.

Camera crashes with RAW and Slow Shutter

The stock camera crashes when I:
-enable RAW
-select slow shutter
-select a shutter speed of 2, 4 or 8s in camera settings
The annoying part is that I have to reboot every time to fix the camera as it seems to be unable to connect again after crashing. Is there any way to fix this without rebooting? There is a play store app but it doesn't work.
Edit:
If you want, vote for the issue.
https://jira.cyanogenmod.org/browse/BACON-1554
Is this with the new update that came out today?
Sent from my OnePlus OneĀ®
minicoop7 said:
Is this with the new update that came out today?
Click to expand...
Click to collapse
Yes with 38R.
No issues here just tested
shamo42 said:
The stock camera crashes when I:
-enable RAW
-select slow shutter
-select a shutter speed of 2, 4 or 8s in camera settings
The annoying part is that I have to reboot every time to fix the camera as it seems to be unable to connect again after crashing. Is there any way to fix this without rebooting? There is a play store app but it doesn't work.
Edit:
If you want, vote for the issue.
https://jira.cyanogenmod.org/browse/BACON-1554
Click to expand...
Click to collapse
Question:
Stock?
Bootloader unlocked?
Rooted?
Custom Rom?
Custom Kernel?
Any tweaks to the device other than stock?
I'm just curious...if stock users are having trouble, or is it just the tweakers?
Have you tried a factory reset? And as above, any mods or running 100% stock?
Rooted with stock rom and stock kernel. Clearing the camera cache doesn't help.
I'll try a factory reset as some users don't seem to have the bug.
I've noticed that too. I've also noticed two more things:
- 4k UHD + RAW = bad time. As soon as I hit record it gives me a black screen, I stop the recording and it freezes. I have to force close the camera app to be able to do anything with it again. Oddly enough, 4k DCI works fine.
- Slow-mo video + RAW = choppy. The video seems to be playing back at a super low frame rate. Everything seems to have a lot more motion blur too.
Using raw any time there is low light results in camera crash as well
Sent from my A0001 using XDA Free mobile app
rooted, with stock everything. after taking 8 sec slow shutter, when saving it lags, then black screen then crash. then when i reopen all the menu still there but black screen. anything i do from there it will just crash.
I have the same problem as the poster above.
Any clue?
The other problems described here were correct with the latest update.
Anyone with anything on this?
Same issue here. Will it be fixed ever?
Yep, this has been a known bug from day 1 bro.
Just to put my 10 cents, same problem here even in Auto mode.
This is the only issue I have with my phone now. Hoping CM12 fixes it.
Hello, in CM12, as says Spectre, camera works well, but is there way, to fix this problem in latest official CM13.1, or Lineage14? Thanks much
edit: well, sorry, in CM12.1 problem still here, seems aka HW problem... overheating?
No working solutions? ((

Cyanogen Camera issues

Not sure if its just me or if anyone else is experiencing this issue
As you can watch this video, it takes forever for the camera to take pic and then processing it..
If I close the camera app before it thumbnail goes to the top right corner, it seems to just delete itself..
BTW, Im on CM11s rom, running franco kernel, in case anyone wants to know...
Thanks for any help..
You're using HDR mode that complies multiple exposure settings to get you the best pic. It's always slower than non HDR mode.
That looks horrible.
HDR mode on my nexus 4 works a lot faster.
Sent from my Nexus 4 using XDA Free mobile app
Bronyr said:
You're using HDR mode that complies multiple exposure settings to get you the best pic. It's always slower than non HDR mode.
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Click to collapse
First pic was in auto mode.. you can see after I focused on the car, I hit the shutter button... 3 secs later, sound and then another 7 secs later the pic gets taken.. I then swiped to the different scene modes
but regardless which scene mode, does the same thing... really annoying.. tried uninstalling and reinstalling many times but same thing...
not sure if theres a similar topic, but Ive noticed an issue with saving photos after they are taken, it takes couple minutes or more for them to show in gallery.
if I take a photo, and go out of the camera app and enter gallery, the most recent photos wont show.
But if I go back to camera app and swipe right, it will show them there.. wth?!
Try downloading the latest version from play.
Send from OnePlus One using Tapatalk

slow camera opening

Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
hamud.q said:
Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
Click to expand...
Click to collapse
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Roboffabike said:
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Click to expand...
Click to collapse
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
hamud.q said:
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
Click to expand...
Click to collapse
Don't use Snapchat I'm afraid.
I have tested swapping the "priority to SD" flag but it is still inconsistent.
it seems that the problem fixed after disabled (priority to SD) and then take any picture. (so when open camera will load latest photo from internal storage not SD) .
I have this issue too. If the camera is still in the recent app cache it will open instantly. If I close it out and leave it about 5 minutes it can take at least 5 seconds before I can see the on screen image and take a photo...
I don't have the priority SD card switched on. I'm on the UK Vodafone SKU
Any ideas?
the problem is still exist after disabled the priority to sd . (it was ok for one day after disabled priority to sd but the problem back again yesterday) so it's not related to sd card . and it's really annoying when you want to take a picture you will miss it because of slow opening that happens randomly .
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Jack_R89 said:
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Click to expand...
Click to collapse
ok . please keep us updated
So. Definitely looks to be a software issue. Either at the system level or third party apps. Most likely the latter.
I downloaded Open Camera and had the same inconsistent opening times. After I removed it from recents and opened a few other apps, Open Camera took around 3-5 seconds to be ready to take a shot.
Not sure which app is influencing it so much. So time to start disabling things and testing further. Joy.....
Hey hamud. What software version and SKU are you using?
Jack_R89 said:
Hey hamud. What software version and SKU are you using?
Click to expand...
Click to collapse
model: EVAL19
soft:eva-L19C185B170
it seems that not everyone has this problem ? what do you think?
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
shaunydub said:
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
Click to expand...
Click to collapse
you mean double tap the volume down while phone is locked ?
Sorry yes double tap, I always forget how to it and takes me longer than the actual camera to open and shoot.
I just came from Windows phones and am used to having dedicated camera button so am still adjusting.
The ultra snapshot took 1.7 seconds. But immediately after that the camera app was frozen for about 5 seconds before the screen showed live what the lens was seeing and let me take another shot. Really frustrating.
for me it took 1.0 , 1.7 and 2.4. I think the problem with huawei firmware. can you share your software version ?
EVAL09
C02B133
I tired removing well known resource heavy apps. Facebook, Twitter etc but no change. I removed AL3 as my launcher and went back to stock. Seemed to improve slightly but still get the 5-7 second freeze every now and again.
so it's not related to my model eval19 . so Huawei must know about this problem to solve it in new update . but I don't know how ?

Camera fatal error

Have anyone else been getting a "Camera fatal error" message with the camera app crashing repeatedly, also saying "can't connect to camera device". I have reset the phone and setup as new, deleted the app cache and data. So far nothing helps. It's random, I can't replicate it with specific action but it's super annoying. Yesterday the camera app crashed about 5 times in a row before it got usable again.
there is multiple people reporting this at other sites - so far no resolution, even on google support forum. Do you think it's a defective hardware or something that can be fixed with next update? I really like the pictures from the phone and how super smooth it is when working but the entire system is half baked. Many features not working or different apps crashing. this is my first google phone and I am quite surprised to have some many software issues as I thought google is firstly software company.
Yes it happens to me often as well. I think it's a common problem especially if you use the camera frequently.
That's the first I've heard of this and even read about it on the web. I use my camera a lot and so doubt it's to do with usage.
Hopefully it's not a hardware issue for you!
Me too
I am getting this problem as well. Also on occasion, I get purple bars across the image. After much frustration and a system wipe, it was still happening so Google sent me a replacement.
Video camera has crashed twice for me in the month I've had the camera.
ME TOO! Problem is reduced if resolution is reduced to 4K. Also Camera FV-5 doesn't crash - problem is app not hardware.
harborxperia said:
ME TOO! Problem is reduced if resolution is reduced to 4K. Also Camera FV-5 doesn't crash - problem is app not hardware.
Click to expand...
Click to collapse
Reduced to 4K? That's the highest resolution.
Original setting was 12 Meg per image, I reduced to 7.7 and for a while that worked better, then that stopped, I set the resolution back to 12 and since then it has been working fine and quick.
Sent from my Pixel 2 using XDA Free mobile app
harborxperia said:
Original setting was 12 Meg per image, I reduced to 7.7 and for a while that worked better, then that stopped, I set the resolution back to 12 and since then it has been working fine and quick.
Sent from my Pixel 2 using XDA Free mobile app
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Click to collapse
It's difficult to tell if that sort of change made a difference or if the problem is just random.

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