Hi all.
Lately I'm facing a strange problem with my device.
when I navigate with it in a sunny day,
or talking on the phone while charging,
the devices gets hot and the screen goes down.
I can hear that the device is working and the buttons is working, but the
touchscreen is 'dead'. its all black.
Even a softreset won't fix it, the device goes up without the screen.
To fix it I need to pull out the battery for like 2 minutes untill the device gets cold.
is it hardware problem? Anyone else experienced any of these problems?
Thanks!
...ehem...
try to charge it via USB and not a car charger. Is there any difference now?
IMHO you should replace the device
the same problem
Hi
I have the same problem than you
I can use my Polaris in my computer with MyMobiler application but the sceen it's always black.
Sometimes when I do a Hard reset and press button left side it's OK but after some days it's comming again.
I think is not a hardware probleme but software problem.
Do you have resolve your probleme ?
Moh
mmoh said:
Hi
I have the same problem than you
I can use my Polaris in my computer with MyMobiler application but the sceen it's always black.
Sometimes when I do a Hard reset and press button left side it's OK but after some days it's comming again.
I think is not a hardware probleme but software problem.
Do you have resolve your probleme ?
Moh
Click to expand...
Click to collapse
I haven't resolve the problem yet.
the screen getting black is due to the nature of how a display works. i dont know of it actually damages the device, but i strongly believe so.
the working conditions of the device are written down in the manual, if you exceed those they might not replace your unit. this of course sucks, but it *is* written down to not expose the unit to direct sunlight.
schaggo said:
the screen getting black is due to the nature of how a display works. i dont know of it actually damages the device, but i strongly believe so.
the working conditions of the device are written down in the manual, if you exceed those they might not replace your unit. this of course sucks, but it *is* written down to not expose the unit to direct sunlight.
Click to expand...
Click to collapse
I didn't know about the exposing to the sun ...
well, I hope it isn't got damaged badly.
thanks.
As I said, I'm not sure about the damage part, I could be completely wrong. I just think it *could* be...
If it doesnt change and the device gets unusuable all the time, I'd suggest you send it in for a replacement. Maybe you really got a bad unit, who knows.
Edit: I just thought of stuff which is usually written down in manuals and the glovebox problem popped in my mind: devices stored in the glovebox of your car are breaking down because of the sheer heat which builds up when the car is standing in the sun for a long time. All sorts of displays usually break or get completely black until the unit could cool down again... And in the glovebox they werent even exposed to direct sunlight, its just the heat...
hello. I have same problem. But i can't catch situation when it appears. I think, the sun is not an main culprit, because my phone goes down, when i
playing games in the room! may be it's overheating, but cooling doesn't help me.
To fix it, i do several soft resets (sometimes more then 300 ). Sometimes one reset helps, sometimes no. I think, it is hardware problem. Also i have problems with my camera (colormess). May be they are connected.
I will try to send it to service.
Hey, i put my device into refrigerator, and screen is working . I have tried to reanimate it since yesterday. Battery unplugging didn't help.
F*******K!!!
After ten minutes in the room with temperature near 20 C it's black again.
Can be problem with temperature sensor?
lamerbot said:
Hey, i put my device into refrigerator, and screen is working . I have tried to reanimate it since yesterday. Battery unplugging didn't help.
Click to expand...
Click to collapse
Don't put it in the refrigerator without putting it in a plastic bag or something. Moisture can kill it.
i put it into plastic pack.
But i think, that I'll kill it myself by throwing in the wall
Hm, question:
Where does temperature sensor dislocated? In battery or in PDA?
Well,
In the lab they told me my Board damaged up.
total-lost
What kind of damage?
this problem i faced it two times ,one of them when i put it inside my car and the AC was runing (cold) and my screen became black
and the other time it happened in a hot condition (also in my car)
realy this is very strange
and the solution for both to remove the battery for a while
Hi
I recently bought a new digitizer for my Xperia M from parts4repair.com and after I changed it, it worked fine. Next day I encountered a problem. The problem was that if I use phone for about 30 seconds, the digitizer freezes and I have to take out the battery to use the phone again. Although the touching of this digitizer is great.
I tried to make factory reset to see if it was software problem but it's probably hardware problem. I also tried using it in different conditions like warm and cold places. In cold places I could use it for more than a minute but in warm place it only takes less time for digitizer to stop working. So I think heat might also influence it.
Maybe someone has encountered similar problem and knows how to fix it
Thanks
Hello xda dev!
I bought a used One S z520, the seller said it's in very good condition, and there are no problems with it. When I finally got it, i noticed, that it really is in a good condition, no signs of use, the screen is clear, no scratches, even the outer shell shows no signs of use.
I turned the phone on, and wanted to connect to WiFi, but the keyboard wouldn't work on the left side (Q, A, Z, Shift etc). Then I noticed the touchscreen is dead on the whole left side. So I used ScreenTouch Test to determine where the dead spots are. And, well...
<PLEASE CHECK PICTURE IN ATTACHMENT>
This seemed very strange, because it doesn't look like these are random dead spots, but more like the screen calibration is way off... I tried resetting the calibration, but that did nothing. Then I went to the bootloader...
The bootloader was "LOCKED", but the phone was s-off and SuperCID'ed, yet it still was using a stock rom, which seemed strange to me, like someone did a hackjob returning the phone to a stock state for selling...
So here is my question: is it possible, that someone installed something wrong (I don't know, firmware, kernel, anything) and I can repair the touchscreen by replacing some part of the software? Or is it a hardware problem, and the touchscreen is dead and I should return the phone to the guy? I would much rather make it work, not go the easy way of returning, but if that is impossible...
Hi all
I have had my nexus 5 for a while now and just as i was flying overseas some strange things happened.
First the vibration stopped working which i knew was a loose connection on the back of the phone. Holding that area down would get it working again. Then the touch display stopped working. The LCD worked but could not touch anything to unlock the phone. I disassembled the phone and assembled it again and strangely it worked again although i didnt see anything obvious. Then is happened again...
I disassembled the phone and played around with it for a while and noticed if pressed down on the connection where the flex cable connects to the motherboard it would work again. but when i would release the pressure it would be funny again. I did this a number of times until eventually the whole LCD/blacklight should shut off. Now i can rarely get it to display anything. The phone is working because the LED light would flash and i can hear the messaged coming through. I just cannot see anything.
I replaced the flex cable with a new one and still the same issue. I replaced the LCD + digitizer + frame and still the same issue. I guess its the motherboard. Can i fix this ??
Now for some more issues:
I bought a broken Nexus 5 while overseas and i swapped the motherboard out and everything works! So it as definitely the motherboard. However, the second motherboard is having issued the the battery. I have every indication the battery is charging. However the battery percentages is stuck on 40%. It would flicker around 39% 40% instantly and when looking at the battery graph on the phone it is noisy, it is not a constant line. The percentage is not a true indication of the battery charge. I cannot get the phone to turn on just by the battery itself no matter how long i charge it for. I have swapped batteries out and i still get the same issue. I have swapped flex cables and still the same issue. Could it be that the second motherboard is also damaged??
I used the amphere app for a while while i had some power and it shows 100mA while charging but a voltage of 0V! When I unplug the cable it will shutoff. Sometimes i cannot even boot it up while charging.
Amphere showing 1%
h**ps://drive.google.com/open?id=0B9KF5ld-Rlu_VWY2eHA5VXE4R3M
What is wrong with these two motherboards?! I do not see anything obvious on the board itself.
I now see the new Nexus 5X is out but i am hesitant in buying it...This is the first phone i have had major issues with.
PS, i gave the latest updated
Thanks for your help guys. I will provide whatever information i can.
It sounds like your 1st phone is having the same problem I have with mine, which is described here: http://forum.xda-developers.com/google-nexus-5/help/main-board-socket-flex-cable-super-t3217281
Use a magnifying glass to see if any pins on the socket are broken. I still don't know if it's fixable.
ourandroid said:
It sounds like your 1st phone is having the same problem I have with mine, which is described here: http://forum.xda-developers.com/google-nexus-5/help/main-board-socket-flex-cable-super-t3217281
Use a magnifying glass to see if any pins on the socket are broken. I still don't know if it's fixable.
Click to expand...
Click to collapse
thanks for that. I believe this is the same problem also.
Although i cannot find any abnormal pins...
Macro shots of suspect connection:
https://drive.google.com/folderview?id=0B9KF5ld-Rlu_S2hwUDhlQUJlN2c&usp=sharing
Hello guys,
I got a problem on my Google Pixel out of nowhere. I turned it off a few days ago and when trying to turn it on again a few hours later it did not work.
Nothing happened whether it was plugged it or not so I thought the battery was faulty.
I ordered a new one and changed the battery. Now the phone turns on but the screen remains black (I can tell it's turning on because it vibrates).
The screen is black but is still responsive, I can still (with difficulty since I don't see anything) enter my pin code and then answer calls, receive messages and so on.
It is also worth mentionning that it seems to work the same with the old battery which I thought was faulty (I am 100% sure it wasn't vibrating before I changed it the fist time because I tried for two days before ordering the new battery).
Do you think replacing the screen would be enough or could it be another issue ?
Thanks for your help.
Kargrim said:
Hello guys,
I got a problem on my Google Pixel out of nowhere. I turned it off a few days ago and when trying to turn it on again a few hours later it did not work.
Nothing happened whether it was plugged it or not so I thought the battery was faulty.
I ordered a new one and changed the battery. Now the phone turns on but the screen remains black (I can tell it's turning on because it vibrates).
The screen is black but is still responsive, I can still (with difficulty since I don't see anything) enter my pin code and then answer calls, receive messages and so on.
It is also worth mentionning that it seems to work the same with the old battery which I thought was faulty (I am 100% sure it wasn't vibrating before I changed it the fist time because I tried for two days before ordering the new battery).
Do you think replacing the screen would be enough or could it be another issue ?
Thanks for your help.
Click to expand...
Click to collapse
Have you dropped the phone? not like the ribbon cable connecting the screen to the motherboard could be loose and needs to be reattached again? just a guess though..
Arju said:
Have you dropped the phone? not like the ribbon cable connecting the screen to the motherboard could be loose and needs to be reattached again? just a guess though..
Click to expand...
Click to collapse
Hello Arju,
No I didn't drop it.
Since I had to take off the screen to change the battery I had to unplug the ribbon cable. When putting everything back together I tried many times to unplug/replug it without success so far. (I did not glue it back yet to the case so far so I still have access).
Moreover, since the touch screen is working I am guessing it has to be attached correctly.
Thanks for your idea anyways.