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T-Mobile 3g with Samsung Epix

I have a samsung EPIX I have done a lot of looking around all over I found that the epix supports 2100ghz HSDPA. So it should use T-Mobile 3g am I correct? I can not for the life of me figure out how to get it to work am I fighting a losing battle is it not possible? Am I missing something in the setup? I have had it for a few weeks and really love it. I would appreciate any help thanks.
John

hmm normally u have to goto connections setting and turn on HSDPA and reboot the device. it should auto connect using the 3G ,(depening on fone icons H mite show instead of 3G) as far as im aware HSDPA is great if using ur fone as a modem for laptops or desktop computers,
t-mobile uk supports upto 4.2mbs depending on area.
i'll try to look into this for u but u mite need to contact samsung as T-mobile only support soo much.
also HSDPA loves to drain the battery!

I called Tmob support and they said all I have to do is pop my sim card in and if the settings are correct it will work on 3G. They did not have any other info for me on my phone. I have no problem using EDGE network so I am assuming it is just in the phone. I do know now that my account is ready for 3G thats a plus YAY! I also did not see a place in setting to turn on HSDPA. Thanks for your help it is greatly appreciated.

This is from the samsung web site it shows it supports UMTS/HSDPA (850,1900, 2100MHz). I found a service menu code to set the phone to wcdma only, but i get no service when I force it to use wcdma. Wcdma is the band for 3g am I correct? I also found a code to let me lock the exact band I want to use but I do not see 2100 I do see a 2000 but 2000 still dose not alow me to get service.Am I missing something? Am I just fighting a losing battle?

well my friend, I have been having the same question stirr in my head for weeks now, because i got this phone like a month ago and i love it. i would prefer this phone over almost anything that is out right now. What i have found out so far is that this is a losing battle. our phone (epix) does support 2100ghz but it does NOT support the also equally as important uplink frequency. (1700ghz). this is the problem. Tmobile uses 1700ghz uplink and 2100ghz downlink. and as far as ive discovered the is absolutely no way to fix this. no radio rom dowload, and no adjustment to the radio reciever/transmiter that ive found. i also am willing to do just about anything to get 3G with this phone also because its a BEAST. this phone is very quick and has a TON of amazing features but theyre really not that great if you cant get the phone to work to the best of its abilities. anyway, hope that helped a little.

yep, must have both 1700mhz and 2100mhz radio for tmob 3G! Very few ppc devices have this off the wall 1700...

that is correct, you must have both the 1700 and 2100 bands supported. Not very have the 1700 unless they are branded as tmobile. I have a tilt 2 and the Epix both running on the TMO network and neither will ever be able to use 3G.

[Q] Abroad and stuck no data! HELP!

Hello,
So i've got this nicely unlocked, shiny, G2x. (Running MIUI right now, please don't judge me) Anyways, I'm in Morocco, and am trying to use Maroc Telecom (IAM) which has 3g data (their site even claims HSPA+) and these are the frequencys they use:
GSM 900 / GSM 1800 / UMTS 2100
And copy pasted from the T-Mobile website, the G2x uses:
Quad band GSM (850/900/1800/1900 MHz), Dual band UMTS (1700/2100 MHZ Bands 1 & 4)
To me that looks compatible. Trouble is, i'm getting no data whatsoever, not even 2g, in an area that I know should have at least 3g. I've signed up for the plan correctly, I'm sure of that. And my G2x automatically picked up the APN settings when I first turned it on (and I verified that they are correct) but still not a hint of internet access. This is driving me crazy!! any hints would be greatly appreciated.

Just guessing, but does it think you're roaming. Maybe try enabling data roaming to see if it recognizes the data then.

fiffer1 said:
Just guessing, but does it think you're roaming. Maybe try enabling data roaming to see if it recognizes the data then.
Click to expand...
Click to collapse
It wouldn't be roaming if he bought a sim for that system as he says. Probably APN has a typo or not selected. Have to push radio button so it has a green dot to enable the APN. If that doesn't work then contact carrier to reset data on the account. I have had to do that in the past here in Thailand. Have you also tried turning the phone off and on, or doing airplane mode. Sometimes that is needed once.

Thanks for the responses!
Unfortunately, i've tried and double tried all those things, except getting the carrier to reset the data plan. I'll do that next. Now I just have to get through a bunch of menus in French & Arabic

Are you running Market Enabler. It can screw you up royally if you change sim and it was set to fake at boot. I had that on a Nexus One and had to factory reset the phone to get data working again when I changed sim.

Thanks for the advice. I don't think i'm faking my sim - unless that's something that comes with CM07 and I just don't know about it. Also I tried it on stock before flashing with no different result, so i'm pretty sure that's not it. Went to the office of Maroc Telecom, who replaced my sim (but still no luck) and an INWI sim which i'd previously been able to get 2g coverage on now gives me nothing. It is the weirdest thing and I feel stuck. Has anyone actually gotten a g2x to work on any other network?? is there some sort of Tmobile lock which is preventing me because i'm not using a tmobile sim? (And i'm not talking about the phone being 'locked', obviously i've gotten it unlocked, and can make calls just fine, and did have that short spell of 2g data on INWI) Anyways, i'm about ready to throw this very expensive phone out the window, because what is a smartphone without data?? Thanks anyways for your advice.

same, problem.
How can I solve it?
Maybe try to use other broadband?

I use my G2X in Thailand on TOT3G with no problems. They run 3G on Band 1 (2100/1900). Figure out what band it is. There about fifteen different 3G bands in use. Most people don't realize it but 3G radios use two frequency spectrums at the same time. There is an uplink and downlink. For example 2100 Band 1 uses 2100Mhz downlink and a 1900Mhz uplink. Band 4 is 1700Mhz uplink and 2100Mhz downlink. So the 3G radio in the G2X also transmits on 1900Mhz. But the 1900 Band 2 uses 1800Mhz as an uplink, which the 3G radio in the G2X doesn't support. Most companies that say they are on 2100Mhz are referring to Band 1. If they are running Band 1 the G2X definitely supports it. If you have sim unlocked the phone there is nothing preventing you from getting 3G reception on any carrier in the world.
Download "Network" (https://market.android.com/details?id=de.mangelow.network&feature=search_result) from the Android Market and run it. Scroll down to where it says what type of connection you want and make sure "WCDMA preferred" is selected. If the phone somehow got set to "2G only" you will never get 3G reception until you change it. That happened to me once on a Nexus One and took me a while to figure it out.
CM7 and some other custom roms are known to be having connectivity issues. I suggest you flash back to stock and make sure your apn is correct. If your apn is wrong in any way, the connection will be refused by the cell system.

answer to problem with 3G
engadget[dot]com/2011/04/27/t-mobile-g2x-lacks-quadband-hspa-shatters-dreams/
So, I have working 2G, and 3G(only data, calls are not working)
Rom: WeaponG2x.

Have you tried hard reset (press and hold vol^ and power) till it restarts..
Sent from my LG-P999 using xda premium

MisfitX said:
Have you tried hard reset (press and hold vol^ and power) till it restarts..
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
For the what?

[Q] OnePlus One LTE BAND selection?

Is there a way to see and change the LTE BAND that my phone is on? Rogers support aws, 2600, 700. So I was wondering if I could manually change between them. The S5 has that option in the hidden menu, so I'm hoping I could do the same on this one.
Thanks.

The phone choose the band himself, if he don't find bands authorized by your phone company, he can't use them.

tonymtl said:
Is there a way to see and change the LTE BAND that my phone is on? Rogers support aws, 2600, 700. So I was wondering if I could manually change between them. The S5 has that option in the hidden menu, so I'm hoping I could do the same on this one.
Thanks.
Click to expand...
Click to collapse
*#*#46363#*#* > Phone information > Set Preferred Network Type > 'LTE/GSM auto (PRL)'
That's as far as you can get in telling it what network to operate on. It won't let you select specific bands (at least not stock). Mine was set to 'TD-SCDMA, GSM and LTE' out of the box (international version) and since I don't plan to use my phone in China anytime soon, it didn't make sense for the phone to waste resources searching for a TD-SCDMA (China's homebrew 4G) signal. Haven't noticed much improvement to my LTE signal though, still the weakest radio I've seen in a 'flagship' in a while.

Thanks.
I am also on Rogers.
Does that mean when I am on the phone, it will revert to EDGE instead of 3g by using the LTE-edge setting?

I have major issues with reception on this phone.
LTE Works Fine but the 3G/H+ signal is awful, absolute disaster on this phone. It is extremely, extremely weak. And I lose coverage often and over 50% of the times my calls go straight to voicemail because Rogers uses 2g/3g for calling. The phone can't drop back to 2G or 3G in time to receive calls when on LTE
Rly frustrating. Have tried playing with all the settings.

Same issue
hashim71 said:
I have major issues with reception on this phone.
LTE Works Fine but the 3G/H+ signal is awful, absolute disaster on this phone. It is extremely, extremely weak. And I lose coverage often and over 50% of the times my calls go straight to voicemail because Rogers uses 2g/3g for calling. The phone can't drop back to 2G or 3G in time to receive calls when on LTE
Rly frustrating. Have tried playing with all the settings.
Click to expand...
Click to collapse
I'm having issues with 3G H+ too. Dont know its CM issue or not coz I had nice H+ signals on Color OS...
Can't even use internet data. most of the time network drops after using internet for a bit.. Network just suddenly gone and after that it comes back with no internet. Internet comes back online after a while...
Really worried.. and annoyed coz can't seem to find any solve for this. Even Mahdi rom had this issue..

problems with 4G OPO and Three UK

Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers

duratto said:
Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers
Click to expand...
Click to collapse
Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.

flumpster said:
Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.
Click to expand...
Click to collapse
Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.

duratto said:
Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.
Click to expand...
Click to collapse
Here is something I just found on the subject.
Only two UK carriers offers LTE support with those frequencies: EE (supports band 3 & 7) and Three (supports band 3). Other carriers won't be able to support LTE coverage for the OnePlus One as they operate within band 20, which isn't supported by the phone.
Band 3 has limited usability in weaker signal areas, where it has difficulty penetrating built up areas and the interior of buildings, but it can carry more users. Band 7 (only supported by EE) offers wider coverage, as it can reach further, but cannot support as many users.
If you are an EE consumer, you wont experience any LTE problems. However, if you are a Three consumer (as I am), you may experience problems with LTE coverage, when you get outside of the major cities or in weaker signal areas within cities.
However, as Three offers extensive HSPDA+ coverage (or Advanced 3G (DC‑HSDPA) as they call it), you will still be able to get very fast data speeds (up to 42 Mbps). As Three offers 3G under the 2100MHz you will be able to get this speed with the OnePlus One in major cities and regular 3G in the rest of the UK.
Click to expand...
Click to collapse

flumpster said:
Here is something I just found on the subject.
Click to expand...
Click to collapse
thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...

I'm on Three and I either get LTE (mainly London where I work) or H+. Either way I've never struggled, as far as I know, to receive phone calls or texts. Worried now though

duratto said:
thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...
Click to expand...
Click to collapse
I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any

To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
whitestar7 said:
I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any
Click to expand...
Click to collapse

duratto said:
To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
Click to expand...
Click to collapse
i can't switch to 3G, when I sleect preferred network as 3G it says there is no service

Help! Doogee X5 Pro modem cycles whenever accessed in LTE or 3G mode

I would love someone to help with this strange problem, before I throw this phone in the bin!
First the specs.
Doogee x5Pro, Android 5.1,
Baseband DOOGEE-X5pro.2015/10/08
Kernel version [email protected].2015.10.08
Build number DOOGEE X5pro-Android5.1-R08-2015.10.26
The phone works fine when I set Cellular Settings / Preferred network type to 2G. Of course it only works as a 2G phone in this mode.
However, if I set the Preferred network type to either 3G or 4G (recommended) then as soon as I try to make a call or send an SMS, the modem radio turns off and the call is immediately dropped or Messaging says the SMS service is unavailable. Occasionally the called phone will ring, but the call drops immediately. Sometimes the SMS does get through, but at my end it appears that the modem radio turns off and on again as soon as the Dialler or Messaging tries to use it. If someone tries to call me, the phone rings and caller-ID is displayed, but as soon as I answer, the modem radio cycles off and on again, and the call gets dropped.
If I am in an 4G LTE coverage area, then 4G data works fine (browsing was fast, Speedtest was showing 85+Mbps) but I still cannot make or receive calls, or send SMS's - as soon as I try, the modem radio cycles off and then on. If I am not in an LTE coverage area (but am in a 3G WCDMA coverage area), then the phone just constantly cycles showing 4G for an instant then 3G, then radio off, then radio on but no service, then 4G etc... - this cycle is very regular and takes about 53 seconds end-to-end. If wi-fi is on, this cycle only starts if the modem is accessed (e.g. by trying to make a call), or by turning wifi off and cellular data on. And of course I can't make or receive calls or send SMS's during this cycle, and even when the signal shows 3G I can't get any data connectivity. While it's doing this, if I go to Settings / SIM cards, the 'On/Off' slider moves to 'Off' when the radio cycles off, and then moves back to 'On' again.
In summary; in 3G or 4G preferred network mode and not in LTE coverage, whenever anything (calls, SMS or data) tries to use the modem it cycles off and on again. When in LTE coverage, data works but calls and SMS cause the modem to cycle. As I mentioned, 2G is fine.
I think I've tried most of the obvious things, and some not-so-obvious ones. These are the things I've tried so far.
Obvious things like reboot, battery out, reset to factory settings, wipe cache, clear application data. No change.
I swapped the SIM from Slot 1 (LTE/WCDMA) to Slot 2 (GSM) - the behaviour was exactly the same (this surprised me as it seemed to be LTE-related).
I put my SIM in a carrier's (Vodafone NZ) Samsung 4G phone and it worked fine, also it was fine in a Chinese-brand 3G phone. Then I put another Vodafone NZ 4G SIM in my phone and it had exactly the same problems, so I think it's the phone rather than the SIM or the carrier.
Because data works fine when in LTE coverage, and the phone does ring if called (but cycles the modem immediately when I answer the call), it seems the hardware is possibly working OK. So I assumed software or settings might be the cause.
I created new APN's using carrier-supplied settings. No change. I flashed various Doogee stock ROM versions (don't think there are any custom ones for this phone) and they all display the same problem, rooted or otherwise. I've used the engineering menus (*#*#3646633#*#* and *#*#4636#*#*) to change bands, network preferences and various other settings with no effect. 2G (GSM only) is the only one that works. I installed the Xposed Framework and Gravitybox module and had a play with some of the settings in there but again, no effect.
I don't know what else to try and I can't return the phone as it costs too much to send it back to China from New Zealand.
So any help anyone can give me would be greatly appreciated, otherwise I'm stuck with a not particularly useful 2G wi-fi phone.
Thanks in advance.

Just a bit of an update. I've discovered that 4G LTE works fine when in range and 2G works fine all of the time; but 3G just doesn't work at all and I have no idea why - I've searched the threads and tried all of the suggestions I could find that can be applied to this phone. As soon as anything tries to access the 3G radio (calls, SMS or data), the modem just 'reboots' (powers off and on again).
All of the other symptoms I've described are related to this. When out of (or in marginal) 4G coverage, it starts in 4G, falls back to 3G and that's when the modem 'reboots'. When in 4G range, data works fine but as soon as I make or recieve a call it needs to drop from 4G to 3G (I don't think we have VoLTE here) and that's when the modem 'reboots'.
So any ideas anyone? Is this likely to be a hardware problem with the phone?
Thanks.
(BTW the baseband appears to be MOLY.LR9.W1444.MD.LWTG.MP.V8.P33,2015/10/26 16:01)

Good to see another Kiwi with a Doogee X5 PRO. I have not seen these issues in Auckland but a few weeks ago I upgraded to R17 using this ROM :
www.needrom.com/download/doogee-x5-pro/
I noticed 3G and 4G are much improved and I could get both in either slot 1 or 2 (I use dual Voda SIMS).
Last week I went Android6 (32-bit) using this ROM:
www.needrom.com/download/android-6-0/
Using this ROM I can only get 3G and 4G in slot 1 and 2 is "locked" to 2G .. so I guess its software based. If your comfortable with flashing your device then do the R17 upgrade or see if its available OTA

nzjacob said:
Good to see another Kiwi with a Doogee X5 PRO. I have not seen these issues in Auckland but a few weeks ago I upgraded to R17 using this ROM :
www.needrom.com/download/doogee-x5-pro/
I noticed 3G and 4G are much improved and I could get both in either slot 1 or 2 (I use dual Voda SIMS).
Last week I went Android6 (32-bit) using this ROM:
www.needrom.com/download/android-6-0/
Using this ROM I can only get 3G and 4G in slot 1 and 2 is "locked" to 2G .. so I guess its software based. If your comfortable with flashing your device then do the R17 upgrade or see if its available OTA
Click to expand...
Click to collapse
Hi, thanks for the tip - I've already tried the various ROMs on NEEDROM and currently have Android 6 installed, unfortunately the modem still exhibits exactly the same behaviour. But good to hear that yours works OK in NZ because that reinforces by belief that it must be a hardware issue (rather than a network one). Unfortunately this means the phone's only really any use as a WiFi 'phablet' or a 2G phone. So I've given up on it and bought a cheapo Voda Smart Prime instead, which does the basics OK - shame really as I've had Doogee's before and they've been really good. Oh well

I have just gotten an X5 Max Pro. I've noticed that I only have 3G service from my carrier in my area and for that reason I cannot receive calls if I set the favourite network type to 4G(recommended). I have to set the preferred network type to 3G in order to be able to receive calls, otherwise you will receive the "the phone you are calling is off or out of signal" notification, at the same time that I receive a text message from my carrier notifying the lost call.
To me it seems that the phone is not capable of downgrading the signal automatically to 3G when there is no 4G signal. However, I can make calls and receive text messages with no problems at all.
When I have 4G coverage, everything works just fine with the preferred network type set to 4G(recommended).
Is this a software or a hardware problem? I really don't know if it is related to the problems already described here with the x5 pro, but I have decided to post my experience. Maybe it will give some more hints about what is wrong with many Doogee x5 devices.
Thanks

Possible explanation & solution
Hi,
I may have an explanation and solution.
I have Doogee X5 Max Pro and I ran into similar problems. Doogee international did not respond to me, but their agent in Israel did.
Apparently in each cellular provider uses two frequencies: 2000 for outdoors, and 850 *or* 900 for indoors. High end phones support both 850 and 900 (along with the 2000). This model only supports 900 (and 2000), which means that you'd if your provider uses 850, you'd have a good reception outdoors, but a lousy one / none indoors (along with a higher battery consumption etc.).
The solution was to switch to a different provider that uses 900 frequency, and that indeed solved the problem (in Israel I switched to Partner - used to be a part of the Orange network) .
I hope that helps.
Yossi

yossiy said:
Hi,
I may have an explanation and solution.
I have Doogee X5 Max Pro and I ran into similar problems. Doogee international did not respond to me, but their agent in Israel did.
Apparently in each cellular provider uses two frequencies: 2000 for outdoors, and 850 *or* 900 for indoors. High end phones support both 850 and 900 (along with the 2000). This model only supports 900 (and 2000), which means that you'd if your provider uses 850, you'd have a good reception outdoors, but a lousy one / none indoors (along with a higher battery consumption etc.).
The solution was to switch to a different provider that uses 900 frequency, and that indeed solved the problem (in Israel I switched to Partner - used to be a part of the Orange network) .
I hope that helps.
Yossi
Click to expand...
Click to collapse
I think Yossi hit the nail on the head there! Ouch!
In Oz we have Telstra on the 850MHz band and Optus etc on the 900MHz 3G band..
So Optus is OK but Telstra nay.
The trap is they may show heaps of signal strength but it is probably from the wrong band!
You can do everything except make or take a phone call!
A lot of problems with phones has reared it's ugly head since the 2G network shut down.
Unless you have plenty of 4G signal (which the various providers share the same bands), you would be pretty stuffed..
I wonder if firmware(Rom) changes could solve the problem ?
(I also have the Doogee x5 max pro..)