[Q] OnePlus One LTE BAND selection? - ONE Q&A, Help & Troubleshooting

Is there a way to see and change the LTE BAND that my phone is on? Rogers support aws, 2600, 700. So I was wondering if I could manually change between them. The S5 has that option in the hidden menu, so I'm hoping I could do the same on this one.
Thanks.

The phone choose the band himself, if he don't find bands authorized by your phone company, he can't use them.

tonymtl said:
Is there a way to see and change the LTE BAND that my phone is on? Rogers support aws, 2600, 700. So I was wondering if I could manually change between them. The S5 has that option in the hidden menu, so I'm hoping I could do the same on this one.
Thanks.
Click to expand...
Click to collapse
*#*#46363#*#* > Phone information > Set Preferred Network Type > 'LTE/GSM auto (PRL)'
That's as far as you can get in telling it what network to operate on. It won't let you select specific bands (at least not stock). Mine was set to 'TD-SCDMA, GSM and LTE' out of the box (international version) and since I don't plan to use my phone in China anytime soon, it didn't make sense for the phone to waste resources searching for a TD-SCDMA (China's homebrew 4G) signal. Haven't noticed much improvement to my LTE signal though, still the weakest radio I've seen in a 'flagship' in a while.

Thanks.
I am also on Rogers.
Does that mean when I am on the phone, it will revert to EDGE instead of 3g by using the LTE-edge setting?

I have major issues with reception on this phone.
LTE Works Fine but the 3G/H+ signal is awful, absolute disaster on this phone. It is extremely, extremely weak. And I lose coverage often and over 50% of the times my calls go straight to voicemail because Rogers uses 2g/3g for calling. The phone can't drop back to 2G or 3G in time to receive calls when on LTE
Rly frustrating. Have tried playing with all the settings.

Same issue
hashim71 said:
I have major issues with reception on this phone.
LTE Works Fine but the 3G/H+ signal is awful, absolute disaster on this phone. It is extremely, extremely weak. And I lose coverage often and over 50% of the times my calls go straight to voicemail because Rogers uses 2g/3g for calling. The phone can't drop back to 2G or 3G in time to receive calls when on LTE
Rly frustrating. Have tried playing with all the settings.
Click to expand...
Click to collapse
I'm having issues with 3G H+ too. Dont know its CM issue or not coz I had nice H+ signals on Color OS...
Can't even use internet data. most of the time network drops after using internet for a bit.. Network just suddenly gone and after that it comes back with no internet. Internet comes back online after a while...
Really worried.. and annoyed coz can't seem to find any solve for this. Even Mahdi rom had this issue..

Related

Toggle 4g/3g/2g on the inspire?

Im going to get the inspire this week but i live in latinamerica, in here we dont the so called "4g" damn we barely have 3g so i was thinking this is going to have a HUGE impact in the already crappy battery life , is there a way to turn off the 4g and just saty in 3g/2g without having to install cm7?
The 3G and 4g are the same. AT&T calls it's hspa network 4g, although else ware it's referred to as 3G. In fact, even at&t called it 3G until recently.
To answer your question, you just have 2 settings. Hspa and edge. So it's 3G/4g or 2g.
tanman21 said:
The 3G and 4g are the same. AT&T calls it's hspa network 4g, although else ware it's referred to as 3G. In fact, even at&t called it 3G until recently.
To answer your question, you just have 2 settings. Hspa and edge. So it's 3G/4g or 2g.
Click to expand...
Click to collapse
i remember i read somewhere that the evo 4g had an option for switching between 4g and 3g, the 3g from sprint is different? im confused with this stupid marketing move of the so called 4g, and verizon's 4g is just marketing too?
In latin america im gonna get a 4g icon on my phone when im actually just getting 3g? or the 4g sign will appear when it's suppossed to be displaying the ”h” icon , which is the one im getting with my milestone right now
Yep, the evo has two radios. One is cdma and the other is wimax.
The inspire will also display an H. Actually H+.
Chad_Petree said:
Im going to get the inspire this week but i live in latinamerica, in here we dont the so called "4g" damn we barely have 3g so i was thinking this is going to have a HUGE impact in the already crappy battery life , is there a way to turn off the 4g and just saty in 3g/2g without having to install cm7?
Click to expand...
Click to collapse
If you want to just stick to 2G, you can download Extended Controls from the market and put a 2G/3G toggle on your homescreen. Sticking to 2G will increase your battery life, too.
SmittyRN said:
If you want to just stick to 2G, you can download Extended Controls from the market and put a 2G/3G toggle on your homescreen. Sticking to 2G will increase your battery life, too.
Click to expand...
Click to collapse
no, i dont wanna stick to just 2g, so the radios for 3g and 3g are different? when i get 3.5 g the notification bar is gonna display a "H" or its gonna appear as a "H+"
On The HTC Inspire the H+ icon well display for both 3G and HSPA+. So you will not no when your on HSPA+ unless you go to Settings and click on About Phone and then click on Network, and under Mobile Network Type it will say either: HSPDA (3.5g) or HSPA+ (I'm assuming).
I desperately need a solution to this as well.
At work the 3G signal is very crappy and the constant searching and switching all but kills my battery in less than 8 hours. I also get missed calls.
The custom ROM I had in my previous phone (Tilt 2) had the 3G Toggle and it worked beautifully... my battery lasted for 2 days.
*#*#4636#*#* doesn't make the GSM selection stick.
I tried several apps from the market and they only take me to settings and there is nothing there to change to force the phone into constant Edge.
Fuzzy John said:
I desperately need a solution to this as well.
At work the 3G signal is very crappy and the constant searching and switching all but kills my battery in less than 8 hours. I also get missed calls.
The custom ROM I had in my previous phone (Tilt 2) had the 3G Toggle and it worked beautifully... my battery lasted for 2 days.
*#*#4636#*#* doesn't make the GSM selection stick.
I tried several apps from the market and they only take me to settings and there is nothing there to change to force the phone into constant Edge.
Click to expand...
Click to collapse
Try using CM7. It does have the functional use 2G(EDGE) only.

LTE Only Searching For Service Battery?

Hi everyone. Quick question. I searched but didn't find much, but I was wanting to use LTE only (*#*#4636#*#*, Phone, LTE Only), and it does work but on Sprint, it disables 1x and pretends like the phone has no coverage and then does the "Searching for Service" and the battery drains like crazy. Any ideas?
MrObvious said:
Hi everyone. Quick question. I searched but didn't find much, but I was wanting to use LTE only (*#*#4636#*#*, Phone, LTE Only), and it does work but on Sprint, it disables 1x and pretends like the phone has no coverage and then does the "Searching for Service" and the battery drains like crazy. Any ideas?
Click to expand...
Click to collapse
That mode disables all voice and texting abilities, I don't think you can use that on a phone, especially not a phone on Sprint.
turn it back, if the phone doesn't think it has a good enough signal to use LTE, trust it and drop to 3G you'll be better off.
Use global setting for Sprint
Sent from my Nexus 5
I don't want 3g though because my phone has the power to get a signal but if it gets down to 1 bar roughly (driving between towers and I'm in a fairly big city so it's not a coverage/reception issue) and it drops to 3g, despite the fact that it'll get stronger if it waits 5 more seconds.
you can not get/make phonecalls on lte only, period. its for data only.
indeed. setting it through the dialer to lte only, makes that lte data channel the only channel, it kills the ehrpd / 1x cdma 200 ip hand-off needed for voice paging to & from the network..
but NOW i know WHY you were forcing lte only via the dialer (didn't know at 1st)
but where you are (if you're on srpint) this is what' was reported happening -
Sprint used to have "same-as-native" 3G service in the western half of Kansas via those carriers, and even used to show it as Native on their coverage maps. Then it changed to Off-Network roaming a couple years ago. They even stopped Native service along I-70 through most of Kansas and eastern Colorado. Sounds like some of those carriers aren't being too accommodating to Sprint nowadays.
via the HoFo App
i didn't know, the hometown of sprint, was having such a hard time covering, it's own home state..
j'vai said:
indeed. setting it through the dialer to lte only, makes that lte data channel the only channel, it kills the ehrpd / 1x cdma 200 ip hand-off needed for voice paging to & from the network..
but NOW i know WHY you were forcing lte only via the dialer (didn't know at 1st)
but where you are (if you're on srpint) this is what' was reported happening -
Sprint used to have "same-as-native" 3G service in the western half of Kansas via those carriers, and even used to show it as Native on their coverage maps. Then it changed to Off-Network roaming a couple years ago. They even stopped Native service along I-70 through most of Kansas and eastern Colorado. Sounds like some of those carriers aren't being too accommodating to Sprint nowadays.
via the HoFo App
i didn't know, the hometown of sprint, was having such a hard time covering, it's own home state..
Click to expand...
Click to collapse
That's inaccurate for me as I'm in central KS. That only applies for west KS. I'm in a native market with LTE, NV, and band 25 and 26.
MrObvious said:
I don't want 3g though because my phone has the power to get a signal but if it gets down to 1 bar roughly (driving between towers and I'm in a fairly big city so it's not a coverage/reception issue) and it drops to 3g, despite the fact that it'll get stronger if it waits 5 more seconds.
Click to expand...
Click to collapse
ok.. central ks..
what were your settings prior, to lte only?
Just LTE/CDMA. There are times I want to set LTE only so I don't drop 4g. Of course I have service with that setting.
Sent from my Nexus 5 using xda app-developers app
you know, that going via the keypad to set LTE only you'll kill the fall back bridge to 1xrtt voice & evdo 3g, right?
& every time you want to have voice service you'd have to do the toggle to undo LTE only , then when you want it back LTE only ..
you say "you don't want evdo 3g" but the devil in the details are, you'll not have voice service ither, that way..
is it worth that trouble?

Airave, CDMA and LTE

I just got the Airave and I was wondering how come when I use CDMA only for "mobile networks", I get 5-6 bars i.e. pretty much perfect but when I select CDMA/LTE, I get 1 bar..sometimes two.
More importantly, Airave hasn't fixed this issue but when I go to CDMA only, it seems perfect. How do I go about fixing this?
Thanks
PS - It seems like at home, I have weak LTE (which is what it's connected to by default) rather than holding onto a STRONG 3G signal....how do I make the S5 favor strong 3G over weak LTE?
Which kills more? 3G at -70db or LTE at -102db?
The Airave is only a 3g CDMA over Broadband solution. When you choose CDMA only it's the only choice and is a strong connection. With LTE enabled the device is still trying to keep an LTE link but since your coverage area sucks it keeps falling off. Seems the Sprint GS5 has that issue for everyone where there is bad LTE coverage. It may also be that "Connections Optimizer" crap.
I'd suggest tasker or a similar app for automating setting your mobile network to CDMA Only when at home or elsewhere LTE is crappy and creating another to revert back to LTE/CDMA. There a bunch of threads with people trying to figure out how to optimize their LTE band for their specific coverage. I burned a lot of battery with my N4 constantly trying to decide whether to stick with HSPA+ or other crappy alternative networks. I don't think Google or the manufacturers have done a good job of considering what happens under less than good conditions signal wise.
GorillaPimp said:
The Airave is only a 3g CDMA over Broadband solution. When you choose CDMA only it's the only choice and is a strong connection. With LTE enabled the device is still trying to keep an LTE link but since your coverage area sucks it keeps falling off. Seems the Sprint GS5 has that issue for everyone where there is bad LTE coverage. It may also be that "Connections Optimizer" crap.
I'd suggest tasker or a similar app for automating setting your mobile network to CDMA Only when at home or elsewhere LTE is crappy and creating another to revert back to LTE/CDMA. There a bunch of threads with people trying to figure out how to optimize their LTE band for their specific coverage. I burned a lot of battery with my N4 constantly trying to decide whether to stick with HSPA+ or other crappy alternative networks. I don't think Google or the manufacturers have done a good job of considering what happens under less than good conditions signal wise.
Click to expand...
Click to collapse
It's not so much that it falls off but that the signal for LTE is low....around -112db while CDMA/3G is around -70db (full bards).
I wish there was a way to make "CDMA only" turn on at my house while LTE/4G turning on while I leave it....How do I do this using tasker or a similar app?
Then again, I don't really download anything outside of my house....only time I use data outside my house is for Waze or Snapchat or Instagram or Facebook....and they seem to load fine under 3G...it's not worth the battery drain to use 4G for those applications.
The Galaxy S5 only has one radio so this causes huge problems with use of a device like an Airwave. Since Sprint didn't include WiFi calling in the S5 you have no real solution except to force the S5 in to CDMA only mode. It requires a reboot and is annoying. This is ridiculous by Sprint. I went and got a more advanced phone with two radios (The Galaxy S4) and now have no problems with one radio staying attached to 1x Airwave and LTE. I returned my S5 and am now very happy.
thegame2388 said:
It's not so much that it falls off but that the signal for LTE is low....around -112db while CDMA/3G is around -70db (full bards).
I wish there was a way to make "CDMA only" turn on at my house while LTE/4G turning on while I leave it....How do I do this using tasker or a similar app?
Then again, I don't really download anything outside of my house....only time I use data outside my house is for Waze or Snapchat or Instagram or Facebook....and they seem to load fine under 3G...it's not worth the battery drain to use 4G for those applications.
Click to expand...
Click to collapse
With Tasker or similar you'd want to set it up to switch mobile networks to LTE/CDMA based on your location but like rocket said it's a reboot every time - aka PITA. I just set up a shortcut to Mobile Networks and change if it's a problem. Rebooting often sucks. I don't know why they'd give the S4 two radios and the S5 one. Seems stupid. I'm not sure if you can change to CDMA only via the debugging options - that may not require a reboot. There's a big thread about optimizing LTE bands that has a bunch of info on that.
GorillaPimp said:
With Tasker or similar you'd want to set it up to switch mobile networks to LTE/CDMA based on your location but like rocket said it's a reboot every time - aka PITA. I just set up a shortcut to Mobile Networks and change if it's a problem. Rebooting often sucks. I don't know why they'd give the S4 two radios and the S5 one. Seems stupid. I'm not sure if you can change to CDMA only via the debugging options - that may not require a reboot. There's a big thread about optimizing LTE bands that has a bunch of info on that.
Click to expand...
Click to collapse
Alrighty. Looks like I'll use CDMA at my house for Airave with Wi-Fi for downloading stuff and have CDMA for downloading stuff while I'm beyond the borders of my house.
I don't "download" anything anyway.
You will be UNABLE TO CONNECT TO THE AIRAVE unless your are in "CDMA ONLY".
Go to
settings/network connections/more networks/mobile networks
and change to CDMA .
( Do NOT select CDMA/LTE until you LEAVE the Airave vicinity)
If you are indeed connected to the Airave, you will hear a recording telling you that you are if you call *99.
You will have to re-enable the CDMA/LTE everytime you leave the vicinity of the Airave to get LTE service.
Sprint Tier II Tech informed be of the above, and I have verified it all by personally testing the above.
Now, here is the real question:
What are the EXACT DIFFERENCES between using the "Wi-Fi Calling Feature" with NO Airave - AND- using the Airave WITHOUT using W-Fi Calling.????
tt c6 said:
You will be UNABLE TO CONNECT TO THE AIRAVE unless your are in "CDMA ONLY".
Go to
settings/network connections/more networks/mobile networks
and change to CDMA .
( Do NOT select CDMA/LTE until you LEAVE the Airave vicinity)
If you are indeed connected to the Airave, you will hear a recording telling you that you are if you call *99.
You will have to re-enable the CDMA/LTE everytime you leave the vicinity of the Airave to get LTE service.
Sprint Tier II Tech informed be of the above, and I have verified it all by personally testing the above.
Now, here is the real question:
What are the EXACT DIFFERENCES between using the "Wi-Fi Calling Feature" with NO Airave - AND- using the Airave WITHOUT using W-Fi Calling.????
Click to expand...
Click to collapse
the differnece is the range of the signal / router range of 2.4 ghz/5.0 vs airave 5k to 6k sq ft. and of course haveing a phone made before the s5. any lte+ or sprint spark device will not stay connected to an airave device without network mode selection and crossed fingers. and due to that- wifi calling was born and pushed to the front lines
When you're at home, why not just leave WiFi on for data, and WiFi Calling on for phone calls? That's what I do. I used to use an Airave, but I stopped using my Airave when I got a Galaxy S5 because it has WiFi Calling. (BTW. If you leave WiFi Calling on, your phone will automatically switch to cellular calling when you leave the house.)

problems with 4G OPO and Three UK

Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers
duratto said:
Ho peeps,
just a quick question. I just moved to 4G but I'm experiencing some funny issues.
On my OPO under "Mobile network settings", I changed Preferred network type from 3G to LTE (recommended) and I got 4G. But, occasionally, all of a sudden I can't make or receive phone calls anymore, even if there is good reception signal. If I change the setting back to 3G, then everything works again. So, I checked the frequencies just in case and the OPO, has we know, has LTE: Bands: 1/3/4/7/17/38/40 and Three UK (my provider) for 4G has 800 MHz (0.8 GHz) and 1800 MHz (1.8 GHz). Granted that I don't know much about frequencies, bands, MHz etc, could anybody confirm that the frequencies that the opo has are fine with the ones that Three has? If that's the case, why the opo occasionally plays up when LTE is selected?
cheers
Click to expand...
Click to collapse
Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.
flumpster said:
Unless this has changed recently Three uses 2 bands for LTE(4G). One is Band 3 which the OPO supports which they use it big cities and towns and the other is Band 20 which they use in rural areas which the OPO does not support. I am guessing you are in a Band 20 area at the moment and that is why it is not working.
Click to expand...
Click to collapse
Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.
duratto said:
Well the 4g actually works, sorry maybe I wasn't clear, although it is patchy, but the issue is that often when the 4G is on, the phone doesn't allow incoming and outgoing calls even if there is full reception. When I switch off the 4g back to 3g the phone works again.
Click to expand...
Click to collapse
Here is something I just found on the subject.
Only two UK carriers offers LTE support with those frequencies: EE (supports band 3 & 7) and Three (supports band 3). Other carriers won't be able to support LTE coverage for the OnePlus One as they operate within band 20, which isn't supported by the phone.
Band 3 has limited usability in weaker signal areas, where it has difficulty penetrating built up areas and the interior of buildings, but it can carry more users. Band 7 (only supported by EE) offers wider coverage, as it can reach further, but cannot support as many users.
If you are an EE consumer, you wont experience any LTE problems. However, if you are a Three consumer (as I am), you may experience problems with LTE coverage, when you get outside of the major cities or in weaker signal areas within cities.
However, as Three offers extensive HSPDA+ coverage (or Advanced 3G (DC‑HSDPA) as they call it), you will still be able to get very fast data speeds (up to 42 Mbps). As Three offers 3G under the 2100MHz you will be able to get this speed with the OnePlus One in major cities and regular 3G in the rest of the UK.
Click to expand...
Click to collapse
flumpster said:
Here is something I just found on the subject.
Click to expand...
Click to collapse
thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...
I'm on Three and I either get LTE (mainly London where I work) or H+. Either way I've never struggled, as far as I know, to receive phone calls or texts. Worried now though
duratto said:
thanks, that's useful, although I still wonder what causes that problem as I had it a few times now (can't make/receive calls when on LTE) as I assume the band won't have anything to do with it. I was hoping to find somebody else with that problem on Three, perhaps it is just a Three thing...
Click to expand...
Click to collapse
I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any
To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
whitestar7 said:
I am having the same problem, have tried different serivce provider sims in my phone and they work fine, just the three sim, which I can't change as I am in a contract with them, and OPO customer service is horrendous! I have tried the sim in another phone and it works fine. I have tried to chnge to 3G only, but all the three sims are 4G enabled, so when I select the Three 3G network, the phone wont register on it, I can only register on the 4G network. I have tried installing CM11, CM12, Paranoid Android, OxygenOS and had no effect, tried safe mode, tried rooting the phone, and still no effect.
Really need a solution to this, but not finding any
Click to expand...
Click to collapse
duratto said:
To be honest this problem happens at random, at least for me, so it's difficult to find the exact cause. Touch wood I haven't had it for about a month now, but like I said, and from previous experience, it could happen anytime. Read what flumpster has found in the previous post. As for a solution, I'm not sure what to say, other than switch to 3G, wait for the 3g network to pick up and then switch back to LTE, (you might need to repeat this a couple of times if it doesn't work) that fixes it, at least temporarily.
Click to expand...
Click to collapse
i can't switch to 3G, when I sleect preferred network as 3G it says there is no service

Help! Doogee X5 Pro modem cycles whenever accessed in LTE or 3G mode

I would love someone to help with this strange problem, before I throw this phone in the bin!
First the specs.
Doogee x5Pro, Android 5.1,
Baseband DOOGEE-X5pro.2015/10/08
Kernel version [email protected].2015.10.08
Build number DOOGEE X5pro-Android5.1-R08-2015.10.26
The phone works fine when I set Cellular Settings / Preferred network type to 2G. Of course it only works as a 2G phone in this mode.
However, if I set the Preferred network type to either 3G or 4G (recommended) then as soon as I try to make a call or send an SMS, the modem radio turns off and the call is immediately dropped or Messaging says the SMS service is unavailable. Occasionally the called phone will ring, but the call drops immediately. Sometimes the SMS does get through, but at my end it appears that the modem radio turns off and on again as soon as the Dialler or Messaging tries to use it. If someone tries to call me, the phone rings and caller-ID is displayed, but as soon as I answer, the modem radio cycles off and on again, and the call gets dropped.
If I am in an 4G LTE coverage area, then 4G data works fine (browsing was fast, Speedtest was showing 85+Mbps) but I still cannot make or receive calls, or send SMS's - as soon as I try, the modem radio cycles off and then on. If I am not in an LTE coverage area (but am in a 3G WCDMA coverage area), then the phone just constantly cycles showing 4G for an instant then 3G, then radio off, then radio on but no service, then 4G etc... - this cycle is very regular and takes about 53 seconds end-to-end. If wi-fi is on, this cycle only starts if the modem is accessed (e.g. by trying to make a call), or by turning wifi off and cellular data on. And of course I can't make or receive calls or send SMS's during this cycle, and even when the signal shows 3G I can't get any data connectivity. While it's doing this, if I go to Settings / SIM cards, the 'On/Off' slider moves to 'Off' when the radio cycles off, and then moves back to 'On' again.
In summary; in 3G or 4G preferred network mode and not in LTE coverage, whenever anything (calls, SMS or data) tries to use the modem it cycles off and on again. When in LTE coverage, data works but calls and SMS cause the modem to cycle. As I mentioned, 2G is fine.
I think I've tried most of the obvious things, and some not-so-obvious ones. These are the things I've tried so far.
Obvious things like reboot, battery out, reset to factory settings, wipe cache, clear application data. No change.
I swapped the SIM from Slot 1 (LTE/WCDMA) to Slot 2 (GSM) - the behaviour was exactly the same (this surprised me as it seemed to be LTE-related).
I put my SIM in a carrier's (Vodafone NZ) Samsung 4G phone and it worked fine, also it was fine in a Chinese-brand 3G phone. Then I put another Vodafone NZ 4G SIM in my phone and it had exactly the same problems, so I think it's the phone rather than the SIM or the carrier.
Because data works fine when in LTE coverage, and the phone does ring if called (but cycles the modem immediately when I answer the call), it seems the hardware is possibly working OK. So I assumed software or settings might be the cause.
I created new APN's using carrier-supplied settings. No change. I flashed various Doogee stock ROM versions (don't think there are any custom ones for this phone) and they all display the same problem, rooted or otherwise. I've used the engineering menus (*#*#3646633#*#* and *#*#4636#*#*) to change bands, network preferences and various other settings with no effect. 2G (GSM only) is the only one that works. I installed the Xposed Framework and Gravitybox module and had a play with some of the settings in there but again, no effect.
I don't know what else to try and I can't return the phone as it costs too much to send it back to China from New Zealand.
So any help anyone can give me would be greatly appreciated, otherwise I'm stuck with a not particularly useful 2G wi-fi phone.
Thanks in advance.
Just a bit of an update. I've discovered that 4G LTE works fine when in range and 2G works fine all of the time; but 3G just doesn't work at all and I have no idea why - I've searched the threads and tried all of the suggestions I could find that can be applied to this phone. As soon as anything tries to access the 3G radio (calls, SMS or data), the modem just 'reboots' (powers off and on again).
All of the other symptoms I've described are related to this. When out of (or in marginal) 4G coverage, it starts in 4G, falls back to 3G and that's when the modem 'reboots'. When in 4G range, data works fine but as soon as I make or recieve a call it needs to drop from 4G to 3G (I don't think we have VoLTE here) and that's when the modem 'reboots'.
So any ideas anyone? Is this likely to be a hardware problem with the phone?
Thanks.
(BTW the baseband appears to be MOLY.LR9.W1444.MD.LWTG.MP.V8.P33,2015/10/26 16:01)
Good to see another Kiwi with a Doogee X5 PRO. I have not seen these issues in Auckland but a few weeks ago I upgraded to R17 using this ROM :
www.needrom.com/download/doogee-x5-pro/
I noticed 3G and 4G are much improved and I could get both in either slot 1 or 2 (I use dual Voda SIMS).
Last week I went Android6 (32-bit) using this ROM:
www.needrom.com/download/android-6-0/
Using this ROM I can only get 3G and 4G in slot 1 and 2 is "locked" to 2G .. so I guess its software based. If your comfortable with flashing your device then do the R17 upgrade or see if its available OTA
nzjacob said:
Good to see another Kiwi with a Doogee X5 PRO. I have not seen these issues in Auckland but a few weeks ago I upgraded to R17 using this ROM :
www.needrom.com/download/doogee-x5-pro/
I noticed 3G and 4G are much improved and I could get both in either slot 1 or 2 (I use dual Voda SIMS).
Last week I went Android6 (32-bit) using this ROM:
www.needrom.com/download/android-6-0/
Using this ROM I can only get 3G and 4G in slot 1 and 2 is "locked" to 2G .. so I guess its software based. If your comfortable with flashing your device then do the R17 upgrade or see if its available OTA
Click to expand...
Click to collapse
Hi, thanks for the tip - I've already tried the various ROMs on NEEDROM and currently have Android 6 installed, unfortunately the modem still exhibits exactly the same behaviour. But good to hear that yours works OK in NZ because that reinforces by belief that it must be a hardware issue (rather than a network one). Unfortunately this means the phone's only really any use as a WiFi 'phablet' or a 2G phone. So I've given up on it and bought a cheapo Voda Smart Prime instead, which does the basics OK - shame really as I've had Doogee's before and they've been really good. Oh well
I have just gotten an X5 Max Pro. I've noticed that I only have 3G service from my carrier in my area and for that reason I cannot receive calls if I set the favourite network type to 4G(recommended). I have to set the preferred network type to 3G in order to be able to receive calls, otherwise you will receive the "the phone you are calling is off or out of signal" notification, at the same time that I receive a text message from my carrier notifying the lost call.
To me it seems that the phone is not capable of downgrading the signal automatically to 3G when there is no 4G signal. However, I can make calls and receive text messages with no problems at all.
When I have 4G coverage, everything works just fine with the preferred network type set to 4G(recommended).
Is this a software or a hardware problem? I really don't know if it is related to the problems already described here with the x5 pro, but I have decided to post my experience. Maybe it will give some more hints about what is wrong with many Doogee x5 devices.
Thanks
Possible explanation & solution
Hi,
I may have an explanation and solution.
I have Doogee X5 Max Pro and I ran into similar problems. Doogee international did not respond to me, but their agent in Israel did.
Apparently in each cellular provider uses two frequencies: 2000 for outdoors, and 850 *or* 900 for indoors. High end phones support both 850 and 900 (along with the 2000). This model only supports 900 (and 2000), which means that you'd if your provider uses 850, you'd have a good reception outdoors, but a lousy one / none indoors (along with a higher battery consumption etc.).
The solution was to switch to a different provider that uses 900 frequency, and that indeed solved the problem (in Israel I switched to Partner - used to be a part of the Orange network) .
I hope that helps.
Yossi
yossiy said:
Hi,
I may have an explanation and solution.
I have Doogee X5 Max Pro and I ran into similar problems. Doogee international did not respond to me, but their agent in Israel did.
Apparently in each cellular provider uses two frequencies: 2000 for outdoors, and 850 *or* 900 for indoors. High end phones support both 850 and 900 (along with the 2000). This model only supports 900 (and 2000), which means that you'd if your provider uses 850, you'd have a good reception outdoors, but a lousy one / none indoors (along with a higher battery consumption etc.).
The solution was to switch to a different provider that uses 900 frequency, and that indeed solved the problem (in Israel I switched to Partner - used to be a part of the Orange network) .
I hope that helps.
Yossi
Click to expand...
Click to collapse
I think Yossi hit the nail on the head there! Ouch!
In Oz we have Telstra on the 850MHz band and Optus etc on the 900MHz 3G band..
So Optus is OK but Telstra nay.
The trap is they may show heaps of signal strength but it is probably from the wrong band!
You can do everything except make or take a phone call!
A lot of problems with phones has reared it's ugly head since the 2G network shut down.
Unless you have plenty of 4G signal (which the various providers share the same bands), you would be pretty stuffed..
I wonder if firmware(Rom) changes could solve the problem ?
(I also have the Doogee x5 max pro..)

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