My sons handset has developed a fault.
Please bare with me..... On the very odd occasion it will boot, it will eventually shut down and won't reboot for hours if not days. If it does reboot it looses the rom and I've got to reflash it. Sometimes it will keep running, but asleep, for a few hours but when it's used it will crash and not restart, as I said above, for hours or days.
The only roms that I can get to run are the "pure" android roms. I can't get any sense 5 ones to start.
I sent it back to o2, but they just sent it back to me stating it's "liquid damaged".
As far as I'm aware it hasn't been "liquid damaged", but obviously can't prove that. I also don't think they've checked it to come to that conclusion. These things are well made and there's no obvious signs of it being taken apart.
Any suggestions as to... (a) Do the symptoms re losing the rom etc, sound like liquid damage ?
(b) Can liquid damage be repaired ?
Personally, I don't think they've done "jack ****" about the fault because it's easier to say "liquid damage" and wipe there hands of it.
Thanks for "listening".
Related
Well, what the title says. It's becoming extremely annoying. Any suggestions?
what rom are you on?
I was on stock UCLA3, but when this problem occured I completely went back to stock. Still exists.
have you tried to do a 3e recovery factory restore?
I don't know what to do, honestly. I'm open to any suggestions! I'll look that up, thanks in advance.
Flash a custom rom with good kernel!
Well, I returned the phone to its original state. Exactly how I bought it.. The problem still exists. I don't think this is a kernel/rom issue.
What does ATT look at when they do exchanges? My counter says 2, is that a bad thing? Or can I just say I was trying to restore it because it kept shutting off and I didn't exactly know what I was doing? It has to be something with the hardware.
MAGiK9 said:
Well, I returned the phone to its original state. Exactly how I bought it.. The problem still exists. I don't think this is a kernel/rom issue.
What does ATT look at when they do exchanges? My counter says 2, is that a bad thing? Or can I just say I was trying to restore it because it kept shutting off and I didn't exactly know what I was doing? It has to be something with the hardware.
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Click to collapse
Yeah thats a bad thing, but they probably wont say anything. Don't mention anything about the counter
I started having the exact same issue this last weekend, took my phone into At&t warranty center, they replaced the battery and did a reflash back to factory rom. Still had the issue after that. The problem didn't start till after I took it out of my otter box and started taking the back off to pull the battery for rooting and flashing roms. Since i have put the phone back in the otter box case I have not had it restart on my yet. I am thinking it is a loose back cover and the battery is being knocked loose and then back in place hence the restarts. Just some of my observations from my own experiances with this same problem.
Ironically, mine has never happened until I took it out of the Otterbox Commuter case.
luckily i haven't had this issue, and i have removed it like 8-10 times before learning I didn't have to...
I took my phone to the att store so they could look at it.. I explained what was going on and the guy told me he was going to check the counter.. BUT he never did. He ordered me a new battery, and if that does not work they will send me a new phone. However, i'm going to get the new phone anyway.
Reboot issues and battery
Ok, same problem here, ICS leaked 4.0.3, Samsung Galaxy S2 skyrocket. Thought it was setcpu and/or busy box, not.. I notice that when I moved my phone in an odd manner it would reboot. Removed the battery cover and noted that there was play in where the battery sat, so much so that I was able to stick my finger nail into the separation, I don't know call it a half a cm. Any way, I took some note book paper, made a wedge so the battery was nice and tight... so far so good. Will let you know.
I'm not sure if this will be any help or not. My phone has done the same thing a couple of times and at least twice I've noticed that it was because I had the phone in my pocket and I was accidentally holding down the power button when I was bending over/squatting/etc. As for the other times it has restart on its own, I have no idea. It's been at least a month since those happened though.
Hello all, i am having a couple of problems with my sensation,firstly its a refurb supplied by an insurance company and they only gave it a 30 day returns policy which expire over a month ago,i had already sent one back where the microphone didn't work.
The first problem is that i have a green flickering that appears on just over half of the screen (see attached video) it comes and goes but is there most of the time now,if it gets really bad in the area where the screen flickers the graphics within that area goes corrupt almost as if someone has brushed the graphics down the screen with a paint brush.
It is worse than the video shows but only have an old phone to take the video with.
Could this be hardware malfunction? It was there before i upgraded to 4.0.4 and there afterwards.
The second problem is since upgrading to 4.0.4 i have terrible battery life 8-9hrs max the phone keeps turning it self off, on nearly every re-boot "upgrading applications 0-32" comes up runs through the upgrading and then turns off again. these re-boots also suck the life out of the battery.
I haven't yet tried flashing a new custom rom to it as it has not been rooted etc yet.
Any ideas/suggestions?
Thanks in advance.
I am 99% sure the screen flickering is hardware related. For battery life, firstly check for battery draining apps running in the background. The android is upgrading message happens when android is building the dalvik cache and seems to happen only when dalvik cache and cache are wiped on deodexed systems, however it seems to happen on every boot on odexed systems but either way, its normal and nothing to worry about
oh well time to phone the insurance company AGAIN then,just as you get all your progs/games on your phone you want on there, somethings screws it up.
was gonna flash a custom rom to see if that worked out the screen probs but, i shall wait until i know what the insurance people say.
Thanks for the response
Now what to do for the best????
Ok so i contacted my insurance company and they agreed to take the phone and fix it for free,they have dispatched a special delivery envelope to me.
I have wiped my phone and got a little annoyed because i have got 29gb worth of programs installed and its such a pain in the arse to reinstall everything!
So the phone is now reset to factory settings and guess what......Thats right the fault has gone!
What to do still send it off with no visible fault?
Or keep it?
I cant see it being a program thats did it as i hadnt s-offed the phone or rooted it so there shouldnt be any software that can interfer with the phones screen can there?
I have had a few "huh humm" trial versions of games and apps on it,could there be mal or spyware that has done it or possibly where something may or may not have been [email protected]?
What to do.....
back a little bit...Damn phone
Well after the factory reset the battery life is a lot better.
The screen flicker has come back but very very intermittently so hoping that the tech guys at either the insurance company or more likely HTC as the insurance people quoted this "you should within 17 days you will get your phone back" will be able to see it.
All this trouble aside this is definitely one of the best phones i have ever owned and i love it,never did i think back in the days when i owned a titan II and a jade did i think i would ever see graphics like i do today,the game, application programmers/designers and the phone makers just keep on astounding me with what they produce.
Hi
I think I've killed my phone. I have voided my warranty. Please help/comfort me!
The story so far...flashed stock ROM with ARHD, no problems everything fine. Broke screen in pocket while at work (fuzzy lines across screen), phoned htc to explain problem, they told me to send in for repair but said that the repair would not go ahead if any mods such as custom ROMS had been installed - I told the guy that a custom ROM had been installed (probably my biggest error!). Bought new lcd/digitizer combo from ebay (ukeasybuy), and installed following an online guide (I was very meticulous and followed the guide to the letter with great care). Initially seemed fine but then quickly started doing weird stuff on its own accord, not responding to button/screen touches, would have to press the power button twice to get it to play normal. Yesterday the phone threw a wobbly and crapped out, switched itself off. Tried many times to power on, eventually managed to get into 4ext recovery where I started a restore to earlier nandroid backup, phone switched itself off again after about 20secs through the restore process (battery at this time was at 57%). Now can't seem to power on at all (tried loads of times), no charge light when plugged in, seems bricked.
When installing a custom ROM if you brick your device does it happen instantly or is it something that can develop over time? Only that for a brief period after installation it seemed to be fine, I made sure I had flashed the correct firmware package for the ROM.
I have done some research, but stumped on what to do now...my only thought is that I do have gadget insurance through barclays but wonder if they will just refer me to HTC??
Your thoughts and advice greatly appreciated..
Xenon
Bump
The turning off of the device itself can be a precautionary measure to protect itself. I'm guessing maybe the LCD was installed wrong and is causing a short within the board.
Sent from my HTC Sensation 4G using xda premium
I followed the iFixit guide to install the new screen/digitizer.
As I mentioned I was very careful to follow it carefully, the only extra thing I did was to add some double sided sticky pads inside to stick it back together again as the thin tape supplied was damaged and discarded when taking the phone apart.
Should I try and take the phone apart again and look for any mainboard damage and/or potential areas where shorts may have occurred?
What do you think about the insurance cover, is it worth a shot? what would be the best way to approach the subject?
Many thanks!
Xenon
Maybe you did install it correctly, but there could also be the possibility that the screen is defective. But i would suggest checking the main board for a short.
Good luck
Sent from my HTC Sensation 4G using xda premium
I have taken the device apart again, but no signs of any shorts / problems or anything suspicious. I don't want to spend anymore cash on a new screen without knowing its that that is causing the problem.
Perhaps its one for the scrap heap
talk to whoever supplied you with the screen and tell them you think the screen is defective. say you have installed it to the letter and it is giving you issues. any respectable ebay seller should be willing to hear you out at least. hope youve not left feedback already though as they may think your a chancer :/
Unfortunately feedback was left once I first turned on the phone and the screen lit up. I will give it a try but I won't keep my fingers crossed!
What about the gadget insurance that I have, is it worth trying to get the phone repaired or replaced through them, or will they just send me back to HTC because the phone is less than a year old?
ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off
If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...
j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app
Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
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This will never work since you probably already have corrosion on the motherboard.
hunabku said:
This will never work since you probably already have corrosion on the motherboard.
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Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.
Accidentally dropped my phone in water for about 2 to 3 second... 1st i thought its okay. Just wiped the water and it was running well for 2 minutes..
But after that its repeatedly restarting itself...
I even tried to dry it. Also i opened the device and seperated all the components inside. Still the problem is same... Only thing i didn't seperated is the screen which is more risky... So anyone can tell me what are tge possible ways i can fix it..
I even tried flashing custom os and recovery... But still its the same... Help needed
Software measures like flashing custom ROMs/Recovery doesn't seem a way out. The nature of damage done to the hardware within is worth a check by an expert. Firstly, post dropping a cell in water, it should never be used, instead it be switched off and battery be removed (if at all it is a removable one) until you ensure there are no water traces within. If you are not good at doing all this by yourself, better take it to the nearest service center. Having said that you have already attempted to flash Custom OS/Recovery, the warranty of device is already void. So leave the *risky* aspects you mentioned to the hardware experts who shall give ya an estimate and the status too.
fusionboyz said:
Software measures like flashing custom ROMs/Recovery doesn't seem a way out. The nature of damage done to the hardware within is worth a check by an expert. Firstly, post dropping a cell in water, it should never be used, instead it be switched off and battery be removed (if at all it is a removable one) until you ensure there are no water traces within. If you are not good at doing all this by yourself, better take it to the nearest service center. Having said that you have already attempted to flash Custom OS/Recovery, the warranty of device is already void. So leave the *risky* aspects you mentioned to the hardware experts who shall give ya an estimate and the status too.
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I know m out of warranty. And even it was in warranty company will take the same amount as of now.. bcz its water damaged which is not covered in warranty. So my situation is same from both sides. Still i want to solve this by my own.. if i did i will make sure to let all the community know. It will help others as of my situation...
vivek638 said:
I know m out of warranty. And even it was in warranty company will take the same amount as of now.. bcz its water damaged which is not covered in warranty. So my situation is same from both sides. Still i want to solve this by my own.. if i did i will make sure to let all the community know. It will help others as of my situation...
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Click to collapse
Usually in such a situation the phone is kept in rice to absorb all the moisture, try that.
If it still persists take it to the service centre and get an estimate before fixing it, they are known to state a lot of random charges when they find out you dropped it in water.
Naveenthemi said:
Usually in such a situation the phone is kept in rice to absorb all the moisture, try that.
If it still persists take it to the service centre and get an estimate before fixing it, they are known to state a lot of random charges when they find out you dropped it in water.
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Actually already solved the problem. And yes it was due to short circuit bcz of water happening into the wire connected to screen. Just swiped it through Cotton and everything was good just like before..
And rit now its rocking again cheers
vivek638 said:
Actually already solved the problem. And yes it was due to short circuit bcz of water happening into the wire connected to screen. Just swiped it through Cotton and everything was good just like before..
And rit now its rocking again cheers
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Woah that's cool
Some time ago i also accidently droped rn7p in water at night 11 pm about 2-3 seconds. But i imedeatly turned it off and clean using a dry cloth then leave it under fan to dry. In monring i go to a local mobile repair shop and he just heat the mobile on a heating plate about 5 mins. Then i start it, and there is no problem it working like previous. So never remain phone on after drawing off it as soon as possible.
Sent from my Redmi Note 7 Pro using XDA Labs
Appreciate you sharing the fix; although not something that all would be comfortable doing. Quite a relief as issue is fixed.
fusionboyz said:
Appreciate you sharing the fix; although not something that all would be comfortable doing. Quite a relief as issue is fixed.
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It wasn't tough though as i did it without any tools.. or u can say home tools.
Only took the help of youtube just to make sure i don't do something wrong