Hi there,
I just installed the Glympse App to my Gear 2 neo and started it, but the Watch keeps telling me the following:
"Unable to connect to phone" / "Try again?".
What am I doing wrong? Can anybody help?
Thanks
I found the answer
I was having the same problem and all I did to fix it was uninstall and reinstall glympse on my phone and it restored connectivity. Hopefully it's just as easy for you. Let me know if that works.
Related
Anyone experience phonecalls not coming in to the Gear 2? It was working for a couple days, now it stopped. Messages come in fine. I tired Hard resetting and restoring with no luck. Thank You!
kronium said:
Anyone experience phonecalls not coming in to the Gear 2? It was working for a couple days, now it stopped. Messages come in fine. I tired Hard resetting and restoring with no luck. Thank You!
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Probably due to the Gear Manager update. A lot of people are reporting problems.
Any solutions, my girlfriends gear 2 neo also doesnt show incomming calls. Allready disconnected Bt pairing, resetted watch, uninstalled gear manager, restarted phone, reinstalled gear manager, connected gear again ... same problem, when I call her, nothing happens on the gear. all other stuff works( apps , notifications etc ...)
Rostenhollander said:
Any solutions, my girlfriends gear 2 neo also doesnt show incomming calls. Allready disconnected Bt pairing, resetted watch, uninstalled gear manager, restarted phone, reinstalled gear manager, connected gear again ... same problem, when I call her, nothing happens on the gear. all other stuff works( apps , notifications etc ...)
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Click to collapse
The latest Gear Manager has given many users problems, I'm one of the few who experience such. The only solution we found so far is to Revert back to the previous version of Gear Manager, that's v2.1.xxx, and never update to latest, not until sammy has fixed it. If you can't find any link to download the previous version. Just reply here and I'll be glad to upload one. [emoji106]
Sent from my SM-N7502 using Tapatalk
older version of gear manager?
Can you send me the link for downloading?
Incoming calls are not getting to my gear 2.
Hope this will fix it.
annson08 said:
The latest Gear Manager has given many users problems, I'm one of the few who experience such. The only solution we found so far is to Revert back to the previous version of Gear Manager, that's v2.1.xxx, and never update to latest, not until sammy has fixed it. If you can't find any link to download the previous version. Just reply here and I'll be glad to upload one. [emoji106]
Sent from my SM-N7502 using Tapatalk
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Click to collapse
I tried to install an older version (2.1.14071502) and installation was successful. But when the old version Gear Manager runs for the first time it forces me to update the new version. Otherwise it will close.
xdanuman said:
I tried to install an older version (2.1.14071502) and installation was successful. But when the old version Gear Manager runs for the first time it forces me to update the new version. Otherwise it will close.
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whenever it prompts me to update i just force close the app and reopen it, the prompt will not appear but after a few days it will prompt me again and i just repeat the process. Yeah i know it's a little hassle to do that every once in a while but at least no bugs anymore. I've also read that someone blocked the gear manager from using internet so update prompts wont appear.
I would also like the link to the old version of gear manager. Can somebody post a link?
hi guys just got off the phone w/samsung they were able to fix my watch remotely, now its back to normal
How did they fix it.. please let us know
My friend I have the same problem with my gear s2 i will appreciate if you share a link to download previous version, thank you in advance...
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Hi all,
I wonder if someone has the same problem as me.
I just got a new gear s2 classic from Korea and it won't connect to Gear manager. it keeps of giving me a message: "check if your phone is compatible and if the gear manager app needs to be updated, then try again".
I have downloaded the latest version of the gear manager, but still same problem. I did reset both the phone and the gear to factory settings and still it won't connect.
anyone have any idea how to fix this issue?
Thanks
I have a Korean phone that works perfectly with my S6 Edge. Took a while to get it paired and I had to restart my phone. That did it.
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.
Yesterday afternoon my Gear S3 disconnected spontaneously from the phone (Redmi Note 8T) as it does from time to time and I haven't been able to reconnect or pair it again ever since.
I reset the watch, uninstalled and reinstalled the phone app but the pairing never finishes. It goes through the motions both on the phone and the watch, the watch appears in the list of paired BT devices but it always comes up with "Connection failed. Try again." on the watch and goes back to "Pick your device" on the phone app. I am at the end of my witts with this one.
Can anyone help?
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
archael said:
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
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I am just running everything stock, so there may have been an official update to either the Tizen or Galaxy Wearable app in the background but nothing that I have done.
Yeah it seems like it, well I'm glad to know I didn't directly cause it, before your post I wasn't seeing this issue anywhere. I saw some posts from years ago but were fixed with minor changes that didn't work for me.
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
paulmin said:
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
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Click to collapse
archael said:
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
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Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
ardennguyen said:
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
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Click to collapse
Hey, thanks for the tip, it didn't work for me but I appreciate the attempt to assist.
It did end up being the ROM I was using, an update came out and fixed the issue.