Nexus 5 can't detect my SIM card (searching for service) - Nexus 5 Q&A, Help & Troubleshooting

Hi guys, I just flashed the newest CM11 build, and a day after that, my device stopped recognizing my SIM card.
On the lockscreen it writes: "searching for service"
It also stopped to pop up the usual SIM-code screen when booting.
I tried removing the SIM and rebooting, but it still doesn't work.
Can I solve this without reflashing the ROM?
Please help!

44-RON said:
Can I solve this without reflashing the ROM?
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Who knows? It could be faulty sim. Best bet is to see if its software or hardware. Return to stock with data wipe. If still not working, its hardware.
Sent from my Nexus 5 using Tapatalk

first, have you tried a different sim? have you tried your sim in a different phone? if its is your sim, just grab a new sim from your provider, you dont have to do anything else except put it in.

Related

SIM card dropouts

Every now and then i get a message saying that the SIM card is missing, even though it is inserted. When i take it out after this, i get another message saying that the SIM card has been removed (different message).
All results in a prompt to restart the device when i insert it again. No way around that one, cant even press back or home.
This never happened before updating to Stock XXCLL1 JellyBean 4.1.1.
What can be the problem? Need some input on how to solve this, also is anyone else experiencing this?
Bump.
Sent from my GT-N7000 using Tapatalk 2
Just an FYI. I got this a lot on the rooted deoxed rom I ran. I even changed the sim without any luck fixing it.
Since I've flashed Humberos' Cm10.1 rom I have not had one message!
Worth a try if you're not addicted to stock.
Cheers
Sent from my GT-N8000 using Tapatalk HD

sim card issue

my phone suddenly showed no service but when i rebooted it showed back the network
sometimes i have to remove the sim and reinsert it to get network back any solution?
bhavstech said:
my phone suddenly showed no service but when i rebooted it showed back the network
sometimes i have to remove the sim and reinsert it to get network back any solution?
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Could you try with another sim card or use your sim car into another device?
Maybe a damaged data partition but you wouldn't be able to get your network back imho. You can make a clean install to check.
Primokorn said:
Could you try with another sim card or use your sim car into another device?
Maybe a damaged data partition but you wouldn't be able to get your network back imho. You can make a clean install to check.
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i replaced my card and i m on pure stock it is new phone till now i have no issues
bhavstech said:
i replaced my card and i m on pure stock it is new phone till now i have no issues
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Click to collapse
Contact your mobile carrier if you have this issue since the new card.

[Q] No signal anymore

Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
mathew1234 said:
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
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this is what happened to my phone a couple days ago
haven't found a fix.
out of the blue, my phone just dropped its signal and refuses to connect.
flash stock images including cache.img
samersh72 said:
flash stock images including cache.img
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had no effect, done this 3 times now.
Pr0meth3us said:
had no effect, done this 3 times now.
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You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
rootSU said:
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
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Click to collapse
totally sorry for thread hijack, just frustrating.
hope that works for you OP.
Still no luck
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
mathew1234 said:
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
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Yeah definitely sounds like you need a repair. Contact google initially and sew what they say
Sent from my Nexus 5 using Tapatalk

[Q] No service? SIM card stops working

So today, my phone randomly stops giving me any service. No bars, nothing. It doesn't say that there's no SIM card, but there's a message saying that I should restart my phone because a SIM card was added. Is there any way to fix this?
There may be ways to fix it but it depends on what the problem is so you must troubleshoot it first.
The obvious first steps are to try the sim in another phone and try another sim in your phone.
rootSU said:
There may be ways to fix it but it depends on what the problem is so you must troubleshoot it first.
The obvious first steps are to try the sim in another phone and try another sim in your phone.
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Tried. My sim works fine in other phones. Just my Nexus
all then its either software or hardware. If you're on stock ROM, factory reset. Still not fixed? Needs repairing
rootSU said:
all then its either software or hardware. If you're on stock ROM, factory reset. Still not fixed? Needs repairing
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God dam.... Hardware problems... I got this phone quite recently too... And I've been taking good care of it
My service kept dropping until I flashed another radio
Sent from my Nexus 5
dicecuber said:
My service kept dropping until I flashed another radio
Sent from my Nexus 5
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Which radio did you use?
i have this issue too ..
i have this issue too .... it is a very annoying bug or hardware problem .. which bootloader can i try .
any help is appreciated

No Sim error on nexus 5

Hi guys its been a month since I am facing this no Sim error. After N number of restart it detects Sim and issue comes back again after 2 days or if i restart my phone. Then again I have to restart for number of times to get signal back again hence i dont think it is a hardware issue. I don't know wether upgrading to marshmallow has done the harm or a month back i completely drained out my battery, that has done the harm? I tried updating/changing the rom, bootloader Version, baseband Version but no luck.? I love my nexus 5 and 8 don't want to dump it. Please help me find solution.
ROM CHROMA 5th April build date.
Android 6.0.1
Baseband M8974A 2.0.50.2.29
Please help me find the solution for this.
Flash factory images via fastboot to revert back to stock. That should fix the sim error reading.
Mcourtney3 said:
Flash factory images via fastboot to revert back to stock. That should fix the sim error reading.
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Lock the bootloader? Or just flash (I don't want to loose photos and music on my phone)
No need to lock the bootloader after flashing a stock ROM.
audit13 said:
No need to lock the bootloader after flashing a stock ROM.
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is it necessary to flash userdata.img?
Flashing userdata.img is not necessary if the phone will boot.
I recommend flashing TWRP, booting into TWRP, and copy your data off the phone to a computer.
audit13 said:
No need to lock the bootloader after flashing a stock ROM.
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Click to collapse
audit13 said:
Flashing userdata.img is not necessary if the phone will boot.
I recommend flashing TWRP, booting into TWRP, and copy your data off the phone to a computer.
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Click to collapse
tried full wipe and complete flash to latest stock image... still issue exist. any other solutions?
Is it possible that the sim reader has been physically damaged? Was the phone use with any type of nano to micro sim adapter?
audit13 said:
Is it possible that the sim reader has been physically damaged? Was the phone use with any type of nano to micro sim adapter?
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I don't think it's a hardware issue, because say after 10-12 restarts it detects sim
Maybe the SIM card is defective? It could still be an intermittent hardware issue.
audit13 said:
Maybe the SIM card is defective? It could still be an intermittent hardware issue.
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The same Sim card works fine on other devices and tried different Sims too. Still no luck. Can this be a Marshmallow issue? I have read people having this issue after updating it to 6.0.0
I have worked on 7 to 8 nexus 5 phones, all with mm and none of them experienced this sim issue. 7 to 8 phones is not a large sample so I can't really make any conclusive statement.
audit13 said:
I have worked on 7 to 8 nexus 5 phones, all with mm and none of them experienced this sim issue. 7 to 8 phones is not a large sample so I can't really make any conclusive statement.
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Will reverting back to kitkat do any good?
Btw after 10 restart i have got back the radio. But this is not the solution but a temp fix. I hope it does not lose it again.
You could try flashing a completely stock kk rom but I am not sure this will fix the issue. You could always try since flashing is quick, setting everything again is a pain.
audit13 said:
You could try flashing a completely stock kk rom but I am not sure this will fix the issue. You could always try since flashing is quick, setting everything again is a pain.
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That is the main issue. Wiping completely and setting up device is really boring. Hence i wanted to know if anybody has tried and solved this issue. Anyways have to try for the love of my nexus ?
I have the same issue (not detecting simcard after booting - no signal after reinserting the card) and a complete reflash of the image has not resolved the issue. Neither has a factory reset etc.
Still stuck with a non phoning phone basically...
Basekidt said:
I have the same issue (not detecting simcard after booting - no signal after reinserting the card) and a complete reflash of the image has not resolved the issue. Neither has a factory reset etc.
Still stuck with a non phoning phone basically...
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So your phone also detected Sim after many restarts or it never does,?
gaurishmhatre said:
So your phone also detected Sim after many restarts or it never does,?
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It never does after restarts, but it does detect it immediatly after I remove the card/tray and put it back in. I have to do this each time the phone restarts.
Basekidt said:
It never does after restarts, but it does detect it immediatly after I remove the card/tray and put it back in. I have to do this each time the phone restarts.
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Does it get network? Mine also detects Sim but does to connect to network and says no service.
Nope no network at all. No service is all I get as well.
Searching for networks also fails. Via the diagnostics menu I see that the radio is turned off, but I cannot activate it.
Tonight I'm going to take out the battery and see if that resets the hardware... If it works I will let you know.

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