My wife's new Nexus 5 recharger died yesterday after just 3 weeks of use. I contacted Google and instead of just replacing the charger they insisted on a total exchange. Ridiculous!
Here's what I need advice about.
1. The device is rooted and I obviously need to unroot and destroy its data before sending it back. Is there a simple way to do that so Google doesn't find evidence of rooting that would disqualify the warranty? I remember something about a "tamper" setting.....
2. The phone has a T-Mobile sim for a prepaid plan which I obviously need to move. Will it be necessary to reenable it because of the changed phone?
3. Because the phone is rooted I have phandroid TWRP and titanium backups. Can I just transfer the phandroid backup to the new phone and restore it even though it's a different phone? What steps do I need to be aware of?
Thank you for any help you can provide.
This is all you need http://forum.xda-developers.com/showthread.php?p=47156064
Sent from my Nexus 5
1) follow the factory image thread stuck at the top of general
2) although I have no experience with T-Mobile specifically (I assume you mean T-Mobile USA, not other T-Mobiles?) a sim is a sim. Once it's activated, you insert it in any phone and it should work
3) phandroid? Do you mean nandoid? If so, yes you can restore it on another phone but DO NOT RESTORE EFS AS YOU'LL BRICK THE NEW PHONE!
Sent from my Nexus 5 using Tapatalk
1) While you're still rooted, download BootUnlocker from Google Play and reset the tamper flag. Then reflash the factory image and lock the bootloader.
2) You should be able to transfer the SIM to the new handset and have it work. It worked for me when I was on AT&T and went from the S4 to the N5. If it doesn't work, I would assume all you have to do is call T-Mobile and add the new IMEI to their network.
3) You can restore the backups from your old phone, but DO NOT under any circumstances restore the EFS partition backup from the old phone as restoring an EFS backup from one phone to another will brick the new phone and there is no way to get back once you do this.
rootSU said:
3) phandroid? Do you mean nandoid? If so, yes you can restore it on another phone but DO NOT RESTORE EFS AS YOU'LL BRICK THE NEW PHONE!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thank you.
Yes I meant nandroid. What is an efs?
Anderson2 said:
Thank you.
Yes I meant nandroid. What is an efs?
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Click to collapse
Read this thread carefully and backup your EFS!
http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
vin4yak said:
Read this thread carefully and backup your EFS!
http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
Click to expand...
Click to collapse
Further to this, checkin your backup. You may have files called EFS. Do not restore those.
Also take a backup of the new phone before restoring a backup of the old one
Sent from my Nexus 5 using Tapatalk
I looked at my TWRP backups. Restore gives options to restore 3 items
1 boot
2 system
3 Data
None of these say efs.
Can I safely assume my backups don't include efs? I'm not sure I have another way to check.
Maybe I should skip restoring the TWRP nandroid from one phone to the other.
Just restore #3 (data) from the nandroid. Would that be safer?
Or just titanium backup?
I meant look in the backup using a file manager
Sent from my Nexus 5 using Tapatalk
Personally I'd save myself the headache and just buy a new charger for $14. The efs backup option is in the advanced back-up menu on twrp.
Anderson2 said:
My wife's new Nexus 5 recharger died yesterday after just 3 weeks of use. I contacted Google and instead of just replacing the charger they insisted on a total exchange. Ridiculous!
Click to expand...
Click to collapse
Do you have to send the current phone back before they send the replacement? If not, can't you just take the charger from the replacement phone and send the broken charger back with the replacement handset. You'd save yourself a lot of trouble.
That would be the logical thing to do........ They are sending me the replacement first.
I was thinking of doing just that but they asked for the imei of the phone I was returning so I'm worried about that messing things up.
I may call them back after the replacement phone gets here and say something like I changed my mind, will buy my own charger, and can I just return the replacement phone they sent and see if that will work.
Let's hope that will work.
Related
I'm trying to get a replacement of my GS3 tomorrow since the GPS is acting weird. I backed up apps and system data using TiBu and also made a nandroid when I was still on root66. Then I odin'ed back to stock and did factory reset (by the way, that did get rid of the unlocked padlock //relief) so I'm good to go.
The question is, once I get the new phone and odin root66, can I restore the nandroid on the new phone? If not, can I restore any system data from TiBu?
I did search this in the forums and saw a few similar questions. but 2 posts said no and 1 said yes. so I'm confused.
simollie said:
I'm trying to get a replacement of my GS3 tomorrow since the GPS is acting weird. I backed up apps and system data using TiBu and also made a nandroid when I was still on root66. Then I odin'ed back to stock and did factory reset (by the way, that did get rid of the unlocked padlock //relief) so I'm good to go.
The question is, once I get the new phone and odin root66, can I restore the nandroid on the new phone? If not, can I restore any system data from TiBu?
I did search this in the forums and saw a few similar questions. but 2 posts said no and 1 said yes. so I'm confused.
Click to expand...
Click to collapse
yes you can restore your old nandroid on the new phone..
Smok3d said:
yes you can restore your old nandroid on the new phone..
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Click to collapse
But depending on the recovery you are using you may need to put it in the correct id folder. I know amon RA uses specific id labled folders for each device (even the same model).
Sent from my SCH-I535 using Tapatalk 2
Smok3d said:
yes you can restore your old nandroid on the new phone..
Click to expand...
Click to collapse
Yes, you can do it (I've done it) but it's not really a great idea.
You are much much better off to spend the time & reinstall everything fresh.
I thought I read somewhere recently that because backups capture phone specific data on Samsung models that you are unable to move a backup from one phone to another without overwriting some valuable individual phone information. I've done it across multiple other model phones and tablets but hear it is Samsung specifically that has issues.
Someone with prior knowledge and/or links to discussion please chime in.
Thanks everyone. I'll err on the safe side and setup everything from scratch.
Okay So my phones IMEI has been a bunch of 0's since maybe january of this year. I had a efs backup on my computer but someone wiped it and now i dont have that folder anymore to restore it. Ive tried a few one clicks and nothing fixed it..but my question is, can having a bad IMEI have a negative effect on my phome? What are the problems to this? And just so you all know, my phone has been running fine since the number became corrupted. I dont have any of the bad symptoms that everyone else gets.
Keep in mind, im not trying to fix it(i have lost all hope for that Lol) I just want to know what can happen because of a corrupted IMEI. Thanks In advance.
You can't receive or send data to your carrier and that is all.
Once your phone has lost its IMEI it's as good as a iPod Touch.
What do you mean data to my carrier? i wouldnt say its as good as an iPod touch since i can still make calls, text and have data. The only thing i have noticed is that when i log into my tmobile account, it doesnt show what kind of phone i have. But thats all.
Thanks for the quick reply btw.
Well the only way to get back imei to normal is to restore thru 1-click heimdall or whatever method you use to go back to stock.
I know, I've tried plenty of one clicks and none of them restored it. So I gave up on trying to restore it a long time ago. But the phone itself is working perfectly normal.
Check under /sdcard/aroma and see if there's an efs backup in there. If you installed any roms that used my aroma installer there's a good chance your efs partition got backed up.
I also noticed that yesterday before I fixed my imei with my efs backup I couldnt access voicemail at all. Ate you having that same problem?
Sent from my SGH-T959V using Tapatalk 2
I don't even have an aroma folder on my SD card FB lol. But thanks for the suggestion.
And actually, I can still access my voicemail.
Well, i guess im just lucky that everything still works even with a screwed imei number.
dont mean to jack this thread but fb im having the same problem i have the aroma back up how do i restore the efs back up
dragon5944 said:
dont mean to jack this thread but fb im having the same problem i have the aroma back up how do i restore the efs back up
Click to expand...
Click to collapse
I'll need to post instructions soon or post a restore zip for you guys. Are you on ICS? It might be easier to try a one click back to gingerbread and to reflash your ICS rom.
Don't expect me to make the zip but maybe a savvy user can give you instructions on restoring the backup using adb.
Basically what you'll need to do if the one click to gb and reflash to ICS doesn't work is:
Flash to gb
Reboot to recovery
Mount /efs
Untar the efs backup into /efs
Reboot and test voice, data, imei
I'd give you specific commands but I'm not at home
ok thanks i dont like the one clicks. when i use them to go back to gb my imei is unknown but when i use your gb starter pack and flash a gb rom it works great so i think ill stick with gb
th3controller said:
You can't receive or send data to your carrier and that is all.
Once your phone has lost its IMEI it's as good as a iPod Touch.
Click to expand...
Click to collapse
That is not correct. I got screwed over on an eBay buy, the phone was blacklisted by T-Mobile. I've been running on a null IMEI for months with no problems. Edge, 3G, HSDPA, phone calls, texts: no issues.
USSENTERNCC1701E said:
That is not correct. I got screwed over on an eBay buy, the phone was blacklisted by T-Mobile. I've been running on a null IMEI for months with no problems. Edge, 3G, HSDPA, phone calls, texts: no issues.
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Click to collapse
Lol thanks for correcting me, as far as I know you can't do stuff with the carrier, but I have no clear evidence of that. But if its working fine for you then I feel bad for other people who has no IMEI and can't do stuff.
th3controller said:
Lol thanks for correcting me, as far as I know you can't do stuff with the carrier, but I have no clear evidence of that. But if its working fine for you then I feel bad for other people who has no IMEI and can't do stuff.
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Click to collapse
Huh, I wonder if it is related to the towers in their area, I've heard also of a person with an SGSIII running on T-Mobile with null IMEI. I have not been able to connect to AT&T, although I was able to connect to them with the original IMEI.
I just got a warrantied out replacement phone and want to restore a previously saved nandroid backup. I noticed TWRP on the new phone doesn't default to the previous backup folder and backs up to a new folder. Can I re-store a nandroid from a different phone to my new one? Or is this going to cause problems?
jd1639 said:
I just got a warrantied out replacement phone and want to restore a previously saved nandroid backup. I noticed TWRP on the new phone doesn't default to the previous backup folder and backs up to a new folder. Can I re-store a nandroid from a different phone to my new one? Or is this going to cause problems?
Click to expand...
Click to collapse
It should work fine.
Sent from my SGH-I727 using Tapatalk 2
To play it safe, you may be better off installing everything from scratch. jiggity janx said this on the SGS3 "I thought I read somewhere recently that because backups capture phone specific data on Samsung models that you are unable to move a backup from one phone to another without overwriting some valuable individual phone information". Besides, the location of the folder would make a difference also.
mindmajick said:
It should work fine.
Sent from my SGH-I727 using Tapatalk 2
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Click to collapse
Yeah, I wouldn't do that though. I would start fresh.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Thanks everyone. I did restore the nandroid without any issues. I would have started from scratch but I had a Corp email account which is secured and I didn't want to try and reset it up as I would have had to give a reason I was doing it and didn't want to admit I bricked the phone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Hello.
I am going to sell my phone and I was wondering if a factory reset is enough? It's just since I've had so much personal data on my device I want to make sure that it can't be restored later or something like that.
Thank you in advance!
You could always sell your phone it just depends, the only thing you need to is a Factory reset but if it's rooted or have a custom ROM you need to unroot it and flash back the stock rom.
Sent from my Nexus 4 using xda-developers app
Fantassy123 said:
You could always sell your phone it just depends, the only thing you need to is a Factory reset but if it's rooted or have a custom ROM you need to unroot it and flash back the stock rom.
Sent from my Nexus 4 using xda-developers app
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Click to collapse
That isn't entirely accurate. Some people (like we few) would pay more for a phone with an unlocked boot loader or custom rom. Even root ups the resale value.
Sent from my iPhone using Tapatalk
crewol said:
Hello.
I am going to sell my phone and I was wondering if a factory reset is enough? It's just since I've had so much personal data on my device I want to make sure that it can't be restored later or something like that.
Thank you in advance!
Click to expand...
Click to collapse
Yes, that's most certainly enough. Although there ARE pieces of software out there that could recover your data, 99.999% of the folks getting your phone just want to use the phone. You could do a complete NAND wipe, but it takes a bit of time and some know-how. All of us simply do a factory reset and move on! Best of luck to you!
Bill
What would be the easiest way to get all my data and rom over to my RMA device? I guess it would be copying sdcard content and restore a nandroid from old phone? Anything, I should take care about?
cheers!
In the nandroid do not backup efs partition. Restoring that on your new device will permanently screw it up.
Yes sure, but other than that, it should work fine?
Tapatalked from my Nexus 5
Personally, I stay away from restoring a nandroid on a different device (even if it is the same model). It may work just fine, but doing it the safe(r) way is really not that hard.
I'd let contacts/calendar/photos/music be handled by google (gmail account, G+ and Google Music)
For App data, for game progress or Google authenticator codes or tasker profiles etc, I'd use Titanium backup.
Alright, I'll go with titanium backup then, better safe than sorry!
Tapatalked from my Nexus 5
I recently did a nandroid and transfer of my data only.
Worked like a charm.
Just saying.
WR
Sent from my Nexus 5
In Total Agreement Restore Data Only from Previous Nandroid
I recently did a nandroid and transfer of my data only
+1
jd1639 said:
In the nandroid do not backup efs partition. Restoring that on your new device will permanently screw it up.
Click to expand...
Click to collapse
What means "permanently screw it up"?
Actually I don't know what the efs partition is.
Cloonix said:
What means "permanently screw it up"?
Actually I don't know what the efs partition is.
Click to expand...
Click to collapse
Thats where your phones IMEI is stored... If you screw it up without having a backup u are screwed! You wont be able to connect to network without a valid IMEI...
It will brick the device. Its just not a good idea. The same way that you can't take a hardrive that is formatted for one computer operating system and plug it into a different one even if its the exact same hardware. It won't work.
Sent from my Nexus 5
WarRaven said:
I recently did a nandroid and transfer of my data only.
Worked like a charm.
Just saying.
WR
Sent from my Nexus 5
Click to expand...
Click to collapse
On different phones? Sounds good!
Yes, i was using and left a 16gb I gave to wife when my 32 arrived.
So to be clear, I only backed up data and transferred the file over to new phone. Updated (32) to the point where the old one was at, then restored it (data only back up) and here I am today a week later and all is well in my world.
I wasn't sure it would work, but tried and made life simple.
WR
Sent from my Nexus 5