Related
Okay so how many of you were thinking this was the update that would make the Thunderbolt better? Let me know of any issues you have been having since the update yesterday. I am speaking of the official non rooted update for the phone fyi.. So far I have compiled a list below of the issues I have experienced personally on my phone.
1. Randomly rebooting
2. Dropped calls and random reboots during calls
3. Gps issues still prevalent
4. Freezes while opening text messages or closing them
5. Noticeable lag when in app menu
If you guys have any other issues please post them and if there is a way to rollback the update without root please post.
Just updated last night and right away I notice I get no GPS lock at all (unless it takes 15+ min). No reboots yet.
Sent from my ADR6400L using XDA App
Yes I have noticed too that gps searches forever..
Yea, mine has rebooted twice since yesterday also. I'll have to try GPS later today. As for the rest of those complaints, I'm not sure. Weren't they supposed to fix the car mode thing? There's still no way to get to car mode unless you use the one search function.
I updated last night and had a few reboots this morning while using the hotspot. I just tested the gps with the GPS Status app and got a lock in my livingroom in 11secs. My gps has always worked good, but it seems to be locking a good bit quicker.
Sent from my HTC Thunderbolt
I'm also getting reboots and during calls also and GPS is no longer locking. Anything i can do about this?
I just used GPS Status and got a lock almost instantly. W/o it I wasn't able to get a lock at all.
Edit: GPS Status did not fix my lock problem. Worked once however I can't get a lock anymore :/
Sent from my ADR6400L using XDA App
For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.
My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt
bunklung said:
For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.
Click to expand...
Click to collapse
I talked to tech. support and was told a small percentage of Thunderbolts were experiencing these problems. As w/ every problem I'm being sent another "like-new" phone.
Sent from my ADR6400L using XDA App
From what I have read, the issue is not with Thunderbolts, It's with the towers you're communicating with. The towers need their software fixed to work correctly with the new RUU. If you guys can, I'd wait it out and see if it gets better. I understand that a random reboot can be a huge deal (I came from a Storm 1) but if it is not wrecking your day or costing you business/clients/money etc., wait a week and see. It can be easier than trying to go through all of the set-up again to get your "new" phone the way you want.
6 reboots yestsrday. 10% battery drain each. Do the math kids. My tb isn't much more than a land line now because it's always plugged in. Returning it for sure. And they just sent me a new battery because I was only getting 5 hours max out of it.
I have had the update for a few hours now and non stop use on the phone so far no crashes or reboots. Phone is not rooted and not using any custom roms. So far so good
Sent from my ADR6400L using XDA App
xeene said:
My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt
Click to expand...
Click to collapse
Fixed this problem by pulling battery.
Tapatalked from Thunderbolt
Mine reboots 2-3 times every hour.some freeze issues but not too many. Am thinking it would have been better to wait.. hope they get the tower software fixed also...
Sent from my ADR6400L using XDA App
For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
xdmds said:
For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
6 phones? Did you ever once suspect the software?
Sent from my LG-P999 using XDA Premium App
I thougjt I clarified in my original post that none of mine had the reboot issue and I was not able to recreate it either.
Sent from my LG-P999 using XDA App
If it a software related issue, it couldn't be the ROM since some people have this issue on other roms. It could be the kernel but all g2x's come with the same kernel out of the box IIRC and only some people are having the issue.
EDIT: wow I'm really inaccurate typing in portrait mode
Sent from my LG-P999 using XDA App
I never had a reboot issue in Arizona and I just got back to Ohio today and i have randomly rebooted 4 times today and I had to do a battery pull this morning... crack that nut for me
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
JWhipple said:
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
Click to expand...
Click to collapse
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
Sent from my LG-P999 using XDA Premium App
philthyman21 said:
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
xdmds said:
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
Click to expand...
Click to collapse
I don't think the LG kernel for the G2x has been released :-\ BUT I could be wrong
Sent from my LG-P999 using XDA Premium App
xdmds said:
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
Click to expand...
Click to collapse
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
I know that one of the barcode scanning apps caused my phone to lock up, and sometimes reboot.
-bZj
bluemoon737 said:
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
Click to expand...
Click to collapse
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
xdmds said:
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
check your pms xdmds
let me know if u need anymore help with tmobile
Mine actually rebooted randomly very often. It didn't matter what rom I had (Stock, Eagle, CM7). I tried everything.... factory resets, removed apps, etc. It's just very random when it decides to reboot. Sometimes when I'm using google maps, sometimes when I'm trying to text, or when I'm playing with an app. It got so annoying that I had to return the phone.
I noticed that the times my G2x has rebooted was when it got hot. For example, if I charge it, talk and surf at the same time it will start getting hot and either freeze or reboot. Sometimes just charging it will freeze it.
I'm trying out a new battery and so far the phone seems to run cooler...its 25.2c right now and I've been playing with the phone for a while...with the stock battery I dont remember the temperature below 27c ever...sometimes with heavy use I would see it go as high as 43c...
it's only been one day with the new battery but I'll let you guys know how it behaves the next few days.
Sent from my LG-P999 using XDA App
Well android leaves apps open. There is no exit button on the apps that kills it. I religiously kill tasks and check to see what's running. Is there any type of reporting app that will tell you what was running at the time of the reboot like maemo/N900 has?
As far as I know, I have not had one reboot. Has not been a full week though. If it was rebooting in the night, I guess I wouldn't know it.
Hell, I haven't had any real probs. My Gps was way off, but I rebooted it outside and it's been dead on since.
I love my G2X.
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
mapin0518 said:
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
Click to expand...
Click to collapse
Did you have anything installed at all?
Sent from my LG-P999 using XDA App
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
What firmware are you running?
Is it the same firmware on both phones?
What is the launcher?
Have you tried a different modem?
Are you using a battery saver like juice defender?
Are you using an ad blocker?
Are you using a specific kernel? Oc? Uv?
Need for specific info
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
You know, for the rather lengthy post, you really have not explained any detail about your issue.. You have a generic 'I have an issue, the Infuse sucks' post and its not going to help anyone resolve your issue. I find it EXTREMELY hard to believe that you have 2 infuses having the SAME EXACT ISSUE. Yes, there will be times when you get a defective phone or it isnt working up to your standards, but to have 2 defective phones with the same defect? You need to play the lottery. Also, i suggest you send the phones back. It sounds like youve already made your mind up and have pretty much bashed the samsung infuse in that entire post. The same samsung infuse that myself, and plenty of other people live with day to day and have absolutely 0 complaints.
I will give you $20.00 a piece for them!!!!
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
Simple . Hack it and put cm7 on it if you really need speed. Maybe its your screen protecter. Wipe the screen off. Cm9 can be sluggish, for speed go to miui on gingerbread or cm7
Id be willing to buy one of the infuses
Trust me...sounds like you got two defective units...which like Scott, I find hard to believe...but hey its possible-idk when you got hem.but if it hasn't been a year then put them back to stock with gtgs unbrick and file a warranty claim with Samsung...the infuse is a great phone and I never had the problem you described...I do have a question though...did you get them both at the same time? Cause I don't see why you would get a second if your first was having problems
Anyways...if you wanna sell one hmu...I may buy one depending on the price and if I can get the money (I think I already may have one lined up for $170 just need to get the money)
Sent from my HTC PH39100 using xda app-developers app
Never really had any problems with samsungs beside the only issue I have ever had with ALL Samsung phones .. They have the worst RF signal/strength out of any company! I miss the days of my old Nokia RF ..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Android Law #1: Costum ROMs are ALWAYS 10x better than stock.
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Prometh1216 said:
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Hehehe, what ROM u running?
Sent from my SAMSUNG-SGH-I997 using xda premium
qkster said:
What firmware are you running?
Click to expand...
Click to collapse
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
qkster said:
Is it the same firmware on both phones?
Click to expand...
Click to collapse
No
qkster said:
What is the launcher?
Click to expand...
Click to collapse
Both stock
qkster said:
Have you tried a different modem?
Click to expand...
Click to collapse
No, thought never occurred to me that I should look at this as a solution.
qkster said:
Are you using a battery saver like juice defender?
Click to expand...
Click to collapse
Neither.
qkster said:
Are you using an ad blocker?
Click to expand...
Click to collapse
Nope
qkster said:
Are you using a specific kernel? Oc? Uv?
Click to expand...
Click to collapse
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
qkster said:
Need for specific info
Click to expand...
Click to collapse
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
are you completely wiping before every flash youve done? have you tried a complete wipe and start from fresh?
ssa2204 said:
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
No
Both stock
No, thought never occurred to me that I should look at this as a solution.
Neither.
Nope
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
Click to expand...
Click to collapse
Task manager is NOT the best app to tell you what is running in the background.
Maps and other location apps may not be listed but will consume resourse that can be the cause of your lag.
The fact that stopping wallpaper or live wall paper off alleviate the condition may suggest that the phone is running at max capacity. Steps to reduce the load improves it. Live wp, facebook, maps, stock email and other device manager from stock att was one of the first @#$% I took out on any rom I run.
Having a large amount of apps installed can also cause this lag. The OS may only be able to handle so many.
Have a poor signal at the time of the call may also be an issue, especially if both of your phones have this issue occasionally but not consistently.
Lock screen can also be a factor. Some sleep setting may also cause the phone to wake up poorly. I get around this by turning off my lock screen. On the call settings, you can also change the answering options so that it will override others and make it easy to answer.
On any firmware - stock or modded, after you have the phone running for an extended period of time without a reboot, you may start to see some lags. This may be across all devices. You may need to reboot it occasionally or boot into recovery and wipe the cache.
These issues may or not go away once you have a device with more power or resources..ex: dual or quad core, 1gb or 2gb ram etc..my guess is when a device has more power, programmers will come up with more resourse intensive apps that may hinder the phone as well.
Lastly, pay attention to your battery meter. As the power dips below 30%, there are steps taken by the OS to conserve the battery. This may give you lags as well..possibly one of the reason why it seems random also.
If you wanted to test out the lag issue due to background apps, go to settings/account and sync. turn off background data. You will retain the (radio) phone and text but there will be no email/facebook, weather, widgets/market/amazon etc updates unless you manually update them. If this runs smoothly but lags when you turn it back on, you can start the process of narrowing down your culprit.
gl
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
Click to expand...
Click to collapse
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
Click to expand...
Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
Click to expand...
Click to collapse
That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
Click to expand...
Click to collapse
Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
Click to expand...
Click to collapse
So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
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Click to collapse
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
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Click to collapse
My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
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Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
Hi,
Not sure if this is the right forum thread, but recently having lots of problem with my N5.
i have a 32GB N5, when I use LTE & Location on the road, it heats up, the screen starts flickering and eventually, gets to a point when I don't see anything, I have to wait for it to cool down, turn off from recovery by guessing and after 15-20-30 mins, it will be back to Normal. Is this an issue with N5 or is it just with mine.
I bought it from Craigslist, so I do not have any warranty info. not sure if I can get it replaced.
I have used many many different ROMs on my N5, it was unlocked & I rooted it. Currently I am running stock rooted with Faux kernel with Gravitybox for customizations.
Any help would be appreciated.
TIA,
Dhaval.
From the way it is described it is way more than just software especially with screen flickering clearly this isn't an issue with every nexus 5 or Google would have addressed it immediately.. I would restore back to complete stock and see if it still does it. Too bad you bought it from some guy off craigslist, he probably knew about the problem and just didn't RMA it.
There is a Q&A forum.
Do you get some weird colored lines sort of like TV static also? Randomly, my phone does this every so often and I'm somewhat worried about it.
It only occurs in apps, on the home screen it doesn't occur.
Sent from my Nexus 5 using xda app-developers app
datallboy said:
Do you get some weird colored lines sort of like TV static also? Randomly, my phone does this every so often and I'm somewhat worried about it.
It only occurs in apps, on the home screen it doesn't occur.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
A stock Nexus 5 should be pretty well protected from over heating. I would recommending restoring the factory firmware to see if it fixes the problem. If it is still over heating then it probably needs a visit to service.
justmpm said:
A stock Nexus 5 should be pretty well protected from over heating. I would recommending restoring the factory firmware to see if it fixes the problem. If it is still over heating then it probably needs a visit to service.
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Click to collapse
ElementalX kernel might be making it funny. I'll go back to stock kernel first and see.
Sent from my Nexus 5 using xda app-developers app
OP
if i were you, i would download the Google N5 Image from their servers and wipe your device clean
before knowing is for sure its hardware related, i would rule out all signs of software issues first