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Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
deeznuts said:
Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
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Click to collapse
Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
DrzNight said:
Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
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Click to collapse
Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
deeznuts said:
Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
Click to expand...
Click to collapse
In my case Amazon mailed it to me because that is technically the "store" from which I brought it from but in any other case you go back to the store and feed them that excuse (they won't doubt you at all). I'm debating about the screen protector but I'm OCD about not having something perfect but I think Im just going to go with the seidio innocase and clip combo. Before the fuze I had a tmobile sidekick slide which I treated just like I am with the fuze and was able to sell it for 10 more bucks than what I bought it for after using it for a year (goes to show)
Re: screen scratches, When I had my diamond I would sometimes use the back of my finger to swipe the screen with and actually scratched it with my nail. Was trying to avoid finger grease. Worked a charm till the scratches appeared. On my pro, I'm extra careful.I also hate screen protectors. Always look whacked to me. I use the stylus prolly 80% of the time.
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
weaselcossey said:
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
Click to expand...
Click to collapse
I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
I have one small scratch that you can only see when the screen is off.
I usually keep it in my pocket, and I also don't like the screen protectors.
I usually keep mine in the pouch thing that came with it. I don't have any major scratches. I clean my screen a lot with a cleaning cloth what I carry around (Clean freak.)
what can i say?
DrzNight said:
I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
Click to expand...
Click to collapse
i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
weaselcossey said:
i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
Click to expand...
Click to collapse
Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
Kraize said:
Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
Click to expand...
Click to collapse
1. how long is fuze manuf. warranty? (i'm workin' like 90+ hours a week, so i haven't even opened the book)
2. i don't have a spare phone. so i'd have to send mine in before they shipped the new one? or no?
sorry 'bout my typing, i'm nodding out
EDIT: 3. i could have a new fuze, and an abuzed fuze to experiment with
Lost Or Stolen Claims???
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
Click to expand...
Click to collapse
ask your local store, or call and ask. they all tell me something different, but when i hear what i want to hear, i get their name, and maybe even record the conversation. but you have to let them know you are recording them, or you might go to jail.
EDIT: why the hell are the google ads trying to sell us k&n intakes?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
Click to expand...
Click to collapse
If it's anything like the old verizon insurance I use to have, I'm almost positive it is, you can only make 2 claims a year. As for saying you "lost it" you can completely get away with it as long as you don't continue using it with the same sim card (best bet is to sell it, make the 125 back, and have little bit more spending money for accessories).
you guys are crazy. im a bit psychotic about my fuze. no ones allowed to touch it (or even look at it too long) but me, im constantly wiping the finger print smudges and even the dust that lands on it when its just sitting there. i took off the screen protector because it was bubbling up around the ear piece and top corners and it was bugging me because it looked ugly. i think my fuze is better in a more pristine condition than when i took it out of the box. its the best phone ive ever had and i will never have enough money to buy another one.
I put the screen protector on my Touch Pro the moment I took it out of the box.
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
deca329 said:
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
Click to expand...
Click to collapse
Interesting! I see someone on here has a video of it too. Gonna look into this thing, just might be the answer for my new fuze after i trade this scratched up sucker back in!
Wow, looks pretty dang amazing! If its as good as it looks on the site then ill probably get this for every phone for now on! Thanks too for the discount code bro, gives me second day shipping for free making up for the price!
I can't tell you how many times I've dropped this phone and I am still amazed by how long it held up. But, yesterday, It finally gave in to my clumsiness. Luckily, I have the insurance for it. Thats what I get for letting my Captivate run around naked
So... moral of story... get a case and keep a tight grip? Lol.
I have a half circle chip bout a quarter in wide on the top of mine. Got insurance, but waiting till something devastating happens. How high was it? That fall on mine was only 1.5 ft.
I love naked phones
From a phone on an app
Do you have insurance through att? If so may i ask how much you pay for it monthly?
Sent from my SAMSUNG-SGH-I897 using XDA App
I managed to scratch mine with out even realizing it. Just look down one day and saw it.
Doesn't the insurance have like a $150 deductible, though? Seems like a lot to pay for a scratch.
Sent from my SAMSUNG-SGH-I897 using XDA App
125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App
I got light scratches on my screen just from having it in my pocket with nothing else in it....
Luckily i had issues with updating to JH7 and i was able to get my phone replaced through ATT without hassle for free. They didnt even mention anything about the scratches.
Now ive got a screen protector and a nice all black cheapo TPU skin case.
I have best buy insurance. It's like 8 bucks a month, no deductable. Covers scratches.
From a phone on an app
Does best buy cover lost or just broken? Of all the phones I've had, I've only broken one. Lost at least 4.
Sent from my SAMSUNG-SGH-I897 using XDA App
Cosmetic only, no lost or stolen phones. I've never lost em, just broke em.
From a phone on an app
Screen cost
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal
Small scratch that only I can see
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?
I have a cheap case I got off of ebay and it's saved my phone more than once. I literally saw it bounce a few times as it hit the pavement, it still hurts to see but I'm glad I have my silicone case on it.
Sent from my SAMSUNG-SGH-I897 using XDA App
irish003 said:
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?
Click to expand...
Click to collapse
There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App
I dropped my captivate a few times, but there was this one time...
I was talking, and holding it with my shoulder while I was working on a router.. Standing about 6'2", I was leaned over a bit, so I think it fell from about 5.5 feet, and landed on the bottom left corner.. square onto a concrete floor.. It has a blemish (hardly noticeable, unless you look really close) on that corner now, but the screen is 100% undamaged.
I love this phone, and I'll never ever trade it until we see 2GHz speeds. The only case I have for it is a holster that sits on my belt..
BTW, I also took a key and a pair of scissors to try and scratch the screen with no success.. Heck.. I've thrown it across the room to my daughter a few times.. (Good thing she can catch!)
pachukomendez said:
There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks, I'll check it out.
Nerz said:
125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.
oka1 said:
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal
Click to expand...
Click to collapse
Really? Check my math, but I believe you'd have to replace your phone due to scratches about 1.5 times per year, every year, just to break even.
polarbee said:
And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.
Click to expand...
Click to collapse
So does ATT just replace it for $125 if you say it was just gone?
This literally happend about 3 minutes ago. My dog bolted for the door and took out my legs from behind me which sent my phone flying out of my hand. It looks like just the glass is broken as the screen and touch screen still work perfectly.
So has anyone replaced the front screen? Is it replaceable? This pisses me off to no end as the phone didnt have a single mark or scratch on it and I just got approved for a brand new replacement to be picked up tomorrow at my local ATT store, to remedy the random shut off and random search key press.
I thought the Gorilla glass is unbreakable!!!!????
saint168 said:
I thought the Gorilla glass is unbreakable!!!!????
Click to expand...
Click to collapse
<shrug> I've hit mine many times with a 20 pound sledgehammer and it looks like new.
It is replacable just have to order a screen and follow a guide
Sent from my SPH-P100 using XDA App
$89.99! Only paid $79.99 for it in the first place! Ahh well.
Damn dog.
As I was already approved for replacement, do you think ATT will still swap it?
Not with damaged glass. I'd pay 87 to fix it n a heart beat
Sent from my SPH-P100 using XDA App
Yeah and if I call and ask, it'll be on file so I'll never get to replace it if need be in the future.
Wonder if I could pull the glass from a non functioning demo version. Or is the glass not just a cover?
Nope, its a pretty involved process requiring a complete teardown
accidental damage insurance
you better get it! $5 a month!
Any recommended places to purchase a screen from and where can I find a good guide. There are a few out there, but as we all know, not everything is created equal.
If you go to an AT&T store it probably won't end up being on file (you don't even have to tell them who you are if they say "no"). Also, since gorilla glass is supposed to be nearly indestructible, it doesn't hurt to try to get it replaced under warranty (sounds like a manufacturing flaw/defect to me), the worst they can do is tell you "no."
bmunday said:
you better get it! $5 a month!
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Click to collapse
$5 per month plus a $90 deductible to replace the phone... $5 x 24 mo. = $120 + $90 = $210. I guess $210 is cheaper than buying a replacement off-contract, but $90 for a new piece of glass is a better deal...
With a deductable it adds up. I always fix them myself when they break a lot cheaper
Sent from my SPH-P100 using XDA App
We are a repair center located in St. Louis. We just started doing some mail in repairs. I have a captivate, thats how I saw your post. Can I post a link to our website or will I get in trouble for spam?
Its pressable and loose there is there a way to fix this? Its near the edge. I heard if you put something heavy on it overnight the adhesive will reattach.
Sent from my Inspire 4G using XDA App
Mine is also somewhat loose, but it is like that on purpose. Flexibility is key if you do not want your screen to crack even easier. If your screen is completely rigid it will not survive a fall as well as a flexible screen.
HTC made it that way, I believe.
Sent from my Inspire 4G using XDA Premium App
FoxCompany said:
Its pressable and loose there is there a way to fix this? Its near the edge. I heard if you put something heavy on it overnight the adhesive will reattach.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Well that technique might work. Obviously you'd want to put a piece of cloth in between the phone and the object you're using as a weight.
Or, if it's on the edge as you say, one of those wooden clothes pins, or other type of spring clamp (I'd go easy on that option, some of those clamps are powerful and could be too much.)
I don't know how permanent this method would be in the long run, especially when hotter whether comes around. If the adhesive was poorly applied in the first place, or if the adhesive was of a weak batch at the factory, the problem, it seems to me, will just resurface.
Though it's a PITA, the only 100% successful fix is a warranty replacement.
Inspired Ace 1.0.1¦ XDA Premium
ThEiiNoCeNT said:
Mine is also somewhat loose, but it is like that on purpose. Flexibility is key if you do not want your screen to crack even easier. If your screen is completely rigid it will not survive a fall as well as a flexible screen.
HTC made it that way, I believe.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I just tried pushing down in the area on my phone, and I see what you're saying.
There's a flexibility, but it's uniform -- it will flex slightly anywhere along that edge that I press.
Without more detailed info from the op, it's hard to tell whether this is what he's referring to, or, since he did indicate "near the search button," whether the just that corner is lifting noticeably compared to the others.
Inspired Ace 1.0.1¦ XDA Premium
There is actually thread about this already, but I will say something. I had this problem, except mine grew worse and now the bottom middle of the screen has lifted just like the edge. I have been fighting with ATT to replace my phone under warranty since I don't want to wait 2 weeks on htc. I had to threaten to cancel all my ATT services and report them to the bbb on their face book page before some one from corporate contacted me. Now they are over nighting me a referbed.
Sent from my Desire HD using XDA App
mudknot2005 said:
There is actually thread about this already, but I will say something. I had this problem, except mine grew worse and now the bottom middle of the screen has lifted just like the edge. I have been fighting with ATT to replace my phone under warranty since I don't want to wait 2 weeks on htc. I had to threaten to cancel all my ATT services and report them to the bbb on their face book page before some one from corporate contacted me. Now they are over nighting me a referbed.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Do you have to send in the "broken"
one?
Sent from my Inspire 4G using XDA Premium App
ThEiiNoCeNT said:
Do you have to send in the "broken"
one?
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Yes, after they send you the referb.
mudknot2005 said:
Yes, after they send you the referb.
Click to expand...
Click to collapse
Darn it... I was thinking I could get another inspire
Sent from my Inspire 4G using XDA Premium App
It is actually a manufactures defect, according to both the htc reps I talked to, but believe me it is a hassle to get att to do anything. They wanted me to pay 125 for insurance or 399 for a refurb. I was like are you f***ing serious? You want me to pay the "new" price for a refurb phone under warranty when I already payed out of contract price, and the phone came from the manufacture that way..Any way long story short after a few threats of cancellation and a 3-way call with htc, they told me to drive an hour and a half to a device support center, and gave me a 25 dollar credit... This pissed me off even more, so I ranted on their face book and some one from corporate told me to email them and now they are replacing my phone.
mudknot2005 said:
It is actually a manufactures defect, according to both the htc reps I talked to, but believe me it is a hassle to get att to do anything. They wanted me to pay 125 for insurance or 399 for a refurb. I was like are you f***ing serious? You want me to pay the "new" price for a refurb phone under warranty when I already payed out of contract price, and the phone came from the manufacture that way..Any way long story short after a few threats of cancellation and a 3-way call with htc, they told me to drive an hour and a half to a device support center, and gave me a 25 dollar credit... This pissed me off even more, so I ranted on their face book and some one from corporate told me to email them and now they are replacing my phone.
Click to expand...
Click to collapse
That's how you do it.
Inspired Ace 1.0.1¦ XDA Premium
I just now noticed it on mine as well. Mine isn't even noticable unless you're trying to press on it and feel it "press down", but even then it barely moves. There is an adhesive layer underneath and I imagine just applying some heat from a heat gun may re-attach the glass to it.
Well just got my referb in the mail, screen still does the same, but no where near what the old one did. The old one would flex half the bottom left of the screen and cause major discoloration. Just reflashed the old one now to root the new one XD. Btw the sent it out today and I got it today.. sweet..
mudknot2005 said:
Well just got my referb in the mail, screen still does the same, but no where near what the old one did. The old one would flex half the bottom left of the screen and cause major discoloration. Just reflashed the old one now to root the new one XD. Btw the sent it out today and I got it today.. sweet..
Click to expand...
Click to collapse
Wow. The new one does the same? This was an ATT-based refurb?
If so, now I'm REALLY convinced ATT doesn't do **** to the refurb phones to fix them prior to resending out the phone to another customer for a warranty replacement. Captivate reburbs were/are dog****.
The least they can do is check to see the phone they are sending out as a replacement doesn't have the same problem as the phone they are replacing.
Hope you don't have to go through this crap again. Remember what you, yourself said, the other one just got worse.
HTC may be the only true solution.
Inspired Ace 1.0.1¦ XDA Premium
Well if the last phone is any sign about this one. I will have already upgraded to the holiday since my upgrade is this month and that's the phone I am waiting for, this will still have a warranty on it, so I won't have a problem sending it in for 10 days - 2 weeks to have it fixed completely. Right now I don't have a back up phone, since my blackberry took a poop which is why I bought this out of contract.
mudknot2005 said:
Well if the last phone is any sign about this one. I will have already upgraded to the holiday since my upgrade is this month and that's the phone I am waiting for, this will still have a warranty on it, so I won't have a problem sending it in for 10 days - 2 weeks to have it fixed completely. Right now I don't have a back up phone, since my blackberry took a poop which is why I bought this out of contract.
Click to expand...
Click to collapse
I feel ya. Holiday at some point for me as well.
I kept my captivate as a backup, which I got because I had my Blackberry take a ****, as did you, so I wasn't going through that crap again should problems surface with the inspire which, luckily, hasn't happened so far.
I had to buy THIS phone off-contract because the captivate, well, know know the story with those phones.
Inspired Ace 1.0.1¦ XDA Premium
Lol that's normal..
Sent from my HTC Desire HD using XDA Premium App
My screen is lifting as well. Luckily I am in the 30 day window, so I will likely unroot and exchange for another one. I can't go back to my Aria now that I have experienced the Inspire. I'll cross my fingers that I get one that doesn't have the issue.
Thankfully I'm not noticing anything wrong with any of my corners of my inspire, but I really should get some type of screen protector for this phone, I'm starting to notice some very small lines on the glass, I guess they were right when they mentioned that the glass can't be scratched by a key, but can be easily scratched by small dust.
Sent from my Desire HD using XDA Premium App
On my new Inspire you can just see the corner move a little when you press it. I guess I'll keep an eye on it. If it gets worse in the first thirty, I could always take it back to the Shack. Maybe get a red one to replace it.
nobitacu said:
Thankfully I'm not noticing anything wrong with any of my corners of my inspire, but I really should get some type of screen protector for this phone, I'm starting to notice some very small lines on the glass, I guess they were right when they mentioned that the glass can't be scratched by a key, but can be easily scratched by small dust.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
I'm sure you can scratch it with a key. Metal is metal. It will eventually abrade anything except another metal that is harder than itself.
It's not standard "on the shelf" dust. It's the dust of materials that are hard enough to have abrasive qualities that are going to scratch things.
I've had my phone since March 2nd, heavy usage every day. Never had a screen protector. Around all sorts of potential damaging particulates. ZERO scratches, scuffs, or marks of any kind.
Always kept in a felt lined belt holster. Never set down with screen facing down. Never put it in my pocket, no matter if the pocket is empty or not.
Obviously, dropping the phone is a whole other scenario, but aside from that, it's all in the care and handling...
So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.
orangeirwin said:
So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.
Click to expand...
Click to collapse
Did u buy insurance? Because mine did the same and it was about $190 to fix and the deductible would be $199 so I claimed insurance instead. Hope that helps, good luck.
Sent from my HTC One X using Tapatalk 2
Sent mine in on the 20th, got a quote a week later and finally got it back today. $220, shipping included.
Unfortunately I did not. Insurance wasn't available when I got my iPhone and I never thought to add it when it became available; but I can guarantee you I will have it once I get it back from repairs.
As long as your in your first month you can add insurance otherwise your out of luck
Sent from my HTC One X using Tapatalk 2
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
Sent from my SPH-D710 using xda premium
mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Click to expand...
Click to collapse
Seems very high to me. I couldn't believe the deductible when they told me.
Sent from my HTC One X using Tapatalk 2
mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Click to expand...
Click to collapse
Wow that's high its 150 deductible in Canada
Sent from my Galaxy Nexus using xda premium
brekec88 said:
Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
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Here you go.
Replace it yourself.
http://www.ebay.com/sch/?_nkw=htc one x glass&clk_rvr_id=349032309751
orangeirwin said:
Here you go.
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/cry
ouch
Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)
Tinyboss said:
Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)
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I've gone away from using a case, but now I think I'll put it back on. It is hard to cover up the beauty tho.
Sent from my HTC One X using Tapatalk 2
Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.
bmolloy said:
Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.
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Totally sucks. I am sending mine in to HTC for repair because it is less than a month old and I don't want to void the warranty by doing it myself but; you can get the glass for it for around $50 if you want to try it yourself.
I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.
bmolloy said:
I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.
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What case were you using when it broke?
Sent from my HTC One X using xda premium
ECEXCURSION said:
What case were you using when it broke?
Sent from my HTC One X using xda premium
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I have the Benks Magic Cookies case. It is really a nice case but it doesn't offer any protection on the glass at all. This is more of a keep scratches off the back case, not at all a shock protection case. I knew that when I got it, this just put an exclamation point behind that idea. I planned on using it as my "not at work go out to dinner type case" but with how easily this broke I think I will use the otterbox exclusively when it gets here.
I see. Well that sucks. I was actually debating whether to get that one before buying my bestbuy case.
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