[Q] Whatsapp/Viber account from lost phone to new one? - General Questions and Answers

Hi Guys
This is a wierd issue. My daughter is travelling in South America. She has, to all intents and purposes, lost her iPhone 3 or 4 and has bought a new Samsung Galaxy S4. With her new phone she had to buy a sim card. Her only means of contact with us is via Whatsapp and Viber. Since she has a new number and the two apps work off the old phone number is there any way to restore her old accounts to her new phone?
Appreciate some help
Brian

BrianGM said:
Hi Guys
This is a wierd issue. My daughter is travelling in South America. She has, to all intents and purposes, lost her iPhone 3 or 4 and has bought a new Samsung Galaxy S4. With her new phone she had to buy a sim card. Her only means of contact with us is via Whatsapp and Viber. Since she has a new number and the two apps work off the old phone number is there any way to restore her old accounts to her new phone?
Appreciate some help
Brian
Click to expand...
Click to collapse
Hello,
As for Viber, she can simply reinstall it on her new device with the new sim, restoring previous account is not available.
Good luck!

So you are not talking about the messaging history to restore. But the app itself. In that case, I would say try to port the old phone number either to the new galaxy s4 or to a second device. After you get the number ported than its easy to intercept the whatsapp SMS verification code.
For the future, I recommend using a Google voice number to register with these apps. That way, you always have access to the number to verify. Of course you'll than have to deal with two numbers.. one is the real cell phone and the other for whatsapp and other apps.

Related

[Q] Import SMS?

Has anyone found a way to import SMS messages into Phone 7 yet? I'm looking at moving from Android over to Phone 7 and I've got a few years worth as I was able to migrate them from my WinMo 6.x phone to Android when I made that change. If it can be avoided, I don't want to lose all my messages in the switch over to Phone 7.
there is no way currently to import sms or back them up either.
Not sure why you would want years of sms's.
I was afraid you'd say that.
honestly, I'm a recovering pack-rat so by nature I keep things until they get in my way. It has been handy though, I've dug a few alternate phone numbers and addresses out of the older messages a few times. This isn't a deal breaker for me, just not my ideal.
Thanks again for the info.
I can give you a pretty good reason - I need mine as proof against my psycho ex girlfriend. How's that for reason? I guess people have their reasons when they ask, don't you?
tiwas said:
I can give you a pretty good reason - I need mine as proof against my psycho ex girlfriend. How's that for reason? I guess people have their reasons when they ask, don't you?
Click to expand...
Click to collapse
then keep the phone with them on it. And if you really need them for "proof", the police can get them from the carrier.
Sent from my HD7 using Board Express
I take it that there is no way to transfer sms from one wp7 to another then?
I have a limited number of texts that I have managed to keep on the sim over the years for sentimental reasons, eg, from now deceased loved ones.
I have never understood why OFFICE has never integrated SMS, allowing you to use plug ins to send and store SMS . They have facebook etc connectors.
I thought all sms, pics, contacts etc could be synced with your email address and stored using microsoft myphone?
kappo78 said:
I thought all sms, pics, contacts etc could be synced with your email address and stored using microsoft myphone?
Click to expand...
Click to collapse
Hi Kappo
The OP wants to get the SMS's off his current Android phone and import them into his WP7 but has no way to get the messages into MyPhone

[Q] How to Upload contacts from HD2 WP7 to Google?!

Hi,
I Have my HD2 running WP7 and I just got my Galaxy S II and want to transfer my contacts to it. I don't have activation key for Live ID and tried 100 different ways to export contacts from WP7! Any Idea?!!!
heavy_host said:
Hi,
I Have my HD2 running WP7 and I just got my Galaxy S II and want to transfer my contacts to it. I don't have activation key for Live ID and tried 100 different ways to export contacts from WP7! Any Idea?!!!
Click to expand...
Click to collapse
Call the Microsoft Support Hotline, tell them you bought a used HD7 (or any other WP7 device) on eBay or Craigslist and that the provided activation key is already in use so that you need a new one. Takes just a couple of minutes and you'll have your own that you can use. From that point on I have no idea if you'll be able to forward your WP7 contacts to google though.

[Q] viber on two different phones

Hi guys
It's probably been asked before, but I'll do it anyway
I have two android phones using my main SIM number, I alternate according to my mood or battery draining
I have viber installed on both, and every time I change phone, and start viber, the app asks my number to insert the new code blá-blá, and all my messages and call log vanish
Is there any trick to overcome this issue?
I have two different cell numbers from different carriers
My phones are Samsung S3 mini and Sony Xperia E
Cheers
Antonio
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: http://bit.ly/1dapLXE for info on how to back up your message history before deactivation.
antonioduarte said:
Hi guys
It's probably been asked before, but I'll do it anyway
I have two android phones using my main SIM number, I alternate according to my mood or battery draining
I have viber installed on both, and every time I change phone, and start viber, the app asks my number to insert the new code blá-blá, and all my messages and call log vanish
Is there any trick to overcome this issue?
I have two different cell numbers from different carriers
My phones are Samsung S3 mini and Sony Xperia E
Cheers
Antonio
Click to expand...
Click to collapse
You're telling me that you disallow two mobile phones logging into the same account, which is technically possible, because you think I might lose my phone and would want to sign out the other account.
Perhaps then, you could create a button in the interface to log out all other devices.
But no, you assumed what your customer would want.
Viber Team said:
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: (link removed because this forum does not want me to post links, yet another ****up) for info on how to back up your message history before deactivation.
Click to expand...
Click to collapse
Viber Team said:
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: http://bit.ly/1dapLXE for info on how to back up your message history before deactivation.
Click to expand...
Click to collapse
so, the same security feature is not included in the tablet/laptop version? this doesn t make sense. users should have the option to decide for themselves..
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
has anyone tried backing viber up on a tablet with titanium and then restoring it on the phone?
nikapos said:
so, the same security feature is not included in the tablet/laptop version? this doesn t make sense. users should have the option to decide for themselves..
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
has anyone tried backing viber up on a tablet with titanium and then restoring it on the phone?
Click to expand...
Click to collapse
just tried it, doesnt work...
Yes it work.
Oh is that genuine viber team replying? I do not but the theory of security. I have same account viber on my ph, small tablet, big tablet, 2 laptop and a desktop. Now recently got another phone and decided to use both alternately, viber cannot extend to second ph with sim. If i can fool viber that it is tablet, my problem would have solved.
I just lost all contacts and chat history when i try to install Viber on new phone (with same number). Viber on new phone was also without chat history and contacts. This "security feature" was completly unknown to me, and it is incredibly counter-intuitive and stupid. Facebok Messinger of course worked perfectly normal on both phones., when it was installed on new phone.
Same crap...this is quite not user friendly from Viber... I lost all my chats, and I can only use on 1 device. Shame on Viber.
Same to me. I logged in on the new phone prior to changing SIMs (beacuse I wanted the new phone to be ready when I do so), and every and all messages was deleted without notification. Also, my laptop wanted me to revalidate it with QR. Why doesn't it only warn me there is no fresh backup?
have you tried this? https://www.androidinfotech.com/2016/04/use-same-viber-account-in-two-different.html
I have installed Viber on my laptop, using Phoenix OS, and I lose all the things in my smartphone.
Really bad, just thought it's like in the Windows 10
As soon as I have bought new tablet with android 7.0 installed, I can't have any more viber on my blackberry Q5 and the new tablet at the same time.
I can't post the link because I don't have 10 posts on the forum.
support dot viber dot com slash costumer slash en slash portal slash articles slash 1593168
"Before you start
Download the latest version of Viber on your phone before you add Viber to your tablet. If you don't have the latest version, Viber will not sync between your phone and your tablet."
I need to use viber version 5.6.5.1885 on Q5, because only this version work on BB10 OS, and on android 7.0 tablet I can have the latest version. And when I activate viber on the phone, I am immediately logged out from tablet. And vice versa. While I was using viber on my older tablet with android 4.2.2. installed, I didn't have this problem.
So I need to use viber only on one device.
I don't know, but viber is definitely forcing us with such manners to have only the latest viber, if we want to have synchronized chats, and also in such manners we have to use only newest mobile devices.
Went to install Viber on my old phone while I work on the current phone. Didn't realize phones counted as 'primary devices', and that you can have only one. So as soon as I activated Viber on my old phone, I lost everything on the other phone. Some sort of warning would have been nice... @Viber Team
Viber support is anything but supportive... They cant even understand basic issues like why is there a possibility to use viber primary on phone and secondary on tablet and why cant this be done...
We have to find a new app that can do that
Just want to say that telegram sorted it out in a best way possible. You can have as many devices as u like and never will lose chat history. And viber has much bigger user base then telegram! Shame on you viber! If it isn't that a lot of people in my country use viber I would never install it! Telegram is much better in all things!
.

Show only contacts with phone number

Hi,
A friend, with an older version of Galaxy Note, can Show only contacts with phone number on his contact list.
It's seem to be impossible with my S6... Is it possible to add the trick? Or maybe I Missed something.
Thanks for your answer (and sorry for my english...)
It's hard to believe, but it is not an option on the S6. My old Galaxy Note 3 could do it, but not my newer S6.... It's a pain in the butt to see every Facebook friend in my contacts, instead of just those who I merged with my personal contacts with listed phone numbers. Plus every email address, of every person I've emailed without phone numbers listed. Way to go Samsung....
Ow f*ck, you're kidding me, right... Is there no solution for this ?
My carkit is useless now because I have to go through a sh*tload of contacts to whom I have ever mailed (so without any phone number whatsoever).
It really makes my carkit unusable now
Phone>more >settings >only contacts with phones?
rogoul said:
Phone>more >settings >only contacts with phones?
Click to expand...
Click to collapse
Doesn't exist on Galaxy S6
It's there for me with back-to-n0t3 rom. My s6 was with the stock firmware only for a month or so and I didn't noticed dialer app adopted that annoying lollipop missing feature. I guess if it's important for you you will have to change the dialer or the rom.

I am at a loss. After Mexico trip random country codes added to contacts!

I have an HTC u11 that has not been right since Mexico Trip. I have replaced it with a note 9 hoping that the new phone would solve the issue. Somehow while in Mexico random country codes were added to my contacts. Not a big deal except it separates the information for all my contacts. I now have multiple contacts streams in texting apps. I have tried both stock (HTC) Google, and Textra, all the same issue. Call history, not right and it has transferred. Is there a way or tool to clean up the data on my contacts. I think most the contacts affected are in an exchange account, but I have not found the issues in outlook, so again confused.
I keep tons of info in texts messages and some of it isn't showing up on new phone as a result. Any ideas. I am NOT a developer. Just a user that needs help. Thanks for all the articles that make me look much smarter than I am when I help people fix there phone issues.
Thanks!

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