Sending pictures through hangouts and using group messaging work fine without wifi, but once im connected to wifi, I cant send a picture. I've searched every and i've either found nothing or found someone mention it with no response to his post.
I've already tried restarting the phone, removing the SIM, reseting APNs to default, uninstalling updates on hangouts and reinstalling. There is no APN option in the actual hangouts app like other phones might have.
If someone knows how to fix this, please share. I've always used hangouts and this sucks.
I'm having the sames issues..even not on wifi. Just started less than 24 hours ago, and I've tried all the things on here as well :/ Hopefully someone has some advice!
deadpixell said:
I'm having the sames issues..even not on wifi. Just started less than 24 hours ago, and I've tried all the things on here as well :/ Hopefully someone has some advice!
Click to expand...
Click to collapse
My friend has the phone as well and has the same issue. So im assuming its an issue across all verizon devices, but it doesnt seem to be a very big deal in the M8 community
jondawisha said:
My friend has the phone as well and has the same issue. So im assuming its an issue across all verizon devices, but it doesnt seem to be a very big deal in the M8 community
Click to expand...
Click to collapse
I noticed this problem from day 1. Hangouts doesn't seem to work with MMS... it retries to send each message for 5-10 minutes before succeeding. It also seems to have problems with group messages... sometimes it starts a new thread of messages when someone replies to a group message via MMS.
It's a shame that the interface of the Verizon Messages app is horrible... it is a very promising concept, but the app was very poorly executed. I like the idea of being able to forward text messages to other devices. I'm still waiting to S-OFF my phone until there is a reliable method for going back to S-ON. As soon as I make the leap, I'll probably be using the CM10.2 messaging app.
It does this for me as well since day one. Seems to be an HTC M8 thing only, as my Note 3 works fine with Hangouts and MMS over wifi yet.
Same here. Having the same problem.
Sent from my HTC6525LVW using Tapatalk
This is same problem to me.
i dont think MMS send when only on wifi. I always see it connect to 3G/4G when i have an MMS to send. I agree, Hangouts MMS on the M8 is super difficult, but i don't think MMS will send solely on wifi.
MMS work fine on the default app, but try turning off mobile data and sending one.
having this problem too , any fix available?
So this problem happened on kitkat on the DNA also, and the solution was to delete/uninstall Google Play Movies / TV. I tried this and it didn't work -_-
Same here. Having the same problem.
I'm having the same problem (I think). I cannot send or receive MMS messages through Hangouts while my phone is connected to Wi-Fi.
I'm on T-Mobile, and I thought Wi-Fi calling might be the issue. Doesn't seem to be the case though.
Here's what I've tried for Hangouts:
-Wi-Fi on and connected - Wi-Fi calling enabled and set to Wi-Fi Preferred [FAIL]
-Wi-Fi on and connected - Wi-Fi calling enabled and set to Cellular Network Preferred [FAIL]
-Wi-Fi on and connected - Wi-Fi calling off [FAIL]
-Wi-Fi off [SUCCESS]
I had the M8 on T-Mobile and had to return the phone because of this limitation. It exists an all M8's regardless of carrier.
I decided to contact HTC support and the rep confirmed that you MUST be connected to a mobile network to use group messaging. This is truly an oversight by HTC. I don't have this issue on any other phone.
So, just to clarify, this is not a carrier's problem, this is M8's?
I was just thinking to use it. Maybe, I'll just stick on what I have.
Thanks for this.
Napoleones said:
So, just to clarify, this is not a carrier's problem, this is M8's?
I was just thinking to use it. Maybe, I'll just stick on what I have.
Thanks for this.
Click to expand...
Click to collapse
That's correct.
Related
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Might be a sim or network issue, mine works fine. Take it to TMO and try out a new sim.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Is it SMS or MMS? If you have wifi calling enabled and its active, you will not be able to send/receive MMS. SMS should work though. Otherwise, maybe its an outage in your area.
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
HappyGreg said:
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
Click to expand...
Click to collapse
I just let Hangouts handle my SMS/MMS, you can do the same.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
ZeroG1 said:
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
Click to expand...
Click to collapse
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
noobsquared said:
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
Click to expand...
Click to collapse
Settings - - > call settings
ZeroG1 said:
Settings - - > call settings
Click to expand...
Click to collapse
I don't see this option in the call settings?
buda81 said:
I don't see this option in the call settings?
Click to expand...
Click to collapse
Must only be on the T-Mobile version.
having the same issues with tmob. this is my second z3. not sure what the problem is
What does it say under Settings -> About Phone -> Status -> My phone number?
If it says unknown, try fixing that. I had to stick my SIM into an old BB Curve and edit the MSISDN. Since then Hangouts has been grouping iMessage MMS correctly
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
CRundles said:
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
Click to expand...
Click to collapse
I am having the same issue as well. So is probably a software issue. Hopefully T-Mobile can update soon. It's really annoying. Are you also having problem receiving texts? People send me texts but I never receive them.
:[ Still having issues
Sorry for bringing up the old-ish thread but I'm becoming quite irritated over this issue. I got the phone as a bday gift last month, but since then I've been also experiencing these messaging outages. Before, it was a text delayed by some time, which progressed to some hours, and now some texts I don't receive at all until AFTER I restart the phone. The phone actually will show two timestamps (via the textra app, which I also downloaded to try and help alleviate the problem, but it hasn't) that show when i finally viewed the text (after restart) and when the text "should" have arrived. I notice the problem mostly persists when the phone has been on hiatus for a while; typically if I'm still actively using/looking at the phone or texting, the messages sent from people will arrive when they were sent. But, once the screen has been off for some time, that's when SMS arrives delayed/after phone restart and MMS are just a lost cause. I'm on the TMO service, and trying to contact them have been less than helpful. Literally, they just told me to text myself, and when I said "yes, the text arrived" they assumed the problem was fixed despite me telling them IF I'M LOOKING AT MY PHONE, MOST OF THE TIME THE TEXT WILL ARRIVE. So, I'm also partially ranting about their customer service. I've tried disabling the WiFi, I've already swapped the phone, I've tried tinkering with some of the settings about having data run while phone is off, and nothing has fixed the issue.
Thanks for bringing the thread back up. I have noticed that I have intermittant text sending issues, too. As well as receiving issues (it has been about 3 days now since my wife received the same MMS sitting right next to me with her SGS4. I didn't pay attention if they were when I was connected to wifi, etc, but I just tried disabling volte and will update as I come to more conclusions.
Come to think of it, I have another weird thing with group messages. When I respond, I'll get the same text I send out back, from myself.
Omg this is happening. Seriously nothing but disappoint on this phone on t-mobile. No group text, and trouble sending out some sms.. Hope for an update. Battery has been dying faster too 17 hrs. And sony remote play is just choppy now....3 month on this phone. Sad
Sent from my D6616 using XDA Free mobile app
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
Click to expand...
Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
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I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Trel said:
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
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Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
jsgraphicart said:
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
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Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Trel said:
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
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Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
jsgraphicart said:
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
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Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Trel said:
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
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I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
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That's not the same issue.
This is an issue affecting all (most) of straight talk, and has nothing to do with the phone or the setting.
Wifi on/off doesn't have an effect.
So, it's not a phone issue, just a Straight Talk one.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
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This is my exact life, please let me know if you figure it out better. I do think Pushbullet was screwing me up too, even just having it installed without SMS sync.
MMS always downloaded fine with Pushbullet installed, but since upgrading to Marshmallow, I haven't been able to download a single MMS on my N5. I'm on T-Mobile, not Straight Talk.
Are you sure it's not related to the more-widespread issue of MMS not working with WiFi on?
EDIT: See here.
Actually having this problem on mine as well now (AT&T). Had auto updates off. Nothing changed to my knowledge. Just not downloading some MMS' in Google Messenger. Some it will download. Standard txt's seem fine? Have a group of about 4 under a user category (this is usually where various threads/contacts are shown in Messenger) "message not found". Then under known contacts, I had 4 labeled as "couldn't download" - "touch to download" - which upon touching, state "downloading"... which at some point fails (like, lots longer later - 10 minutes +, and states the msg size is 709KB?)
Also, just noted the "more-widespread issue of MMS not working with WiFi on". Will investigate this possibility.
edit: my wifi has been off. So, not a culprit with my particular problem.
Yup, standard SMS works, but the only way I can get MMS to work in any client is to cycle WiFi and reboot. It's an enormous bug.
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
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I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
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[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
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My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
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