Database Info

[Q] HTC Thunderbolt (Rooted) Permanently disable updates/How to deal w/ new update

I would like to know how I'm supposed to deal with this new recent update that pretty much disables my phone every single night from when the pushes started (2-3 days ago?). My phone is currently unusable...
Also, I've searched and searched and I can't seem to find any method to permanently disabling all automatic updates on my rooted HTC Thunderbolt, is this possible? I've tried freezing all bloatware, it still pushes updates on my phone, only it's much more aggressive now. The update gets pushed on my phone at least once a day at night without warning.
Just fyi I am a complete noob and it took me probably something like 5 data wipes and several days of searching, trial & error to get my phone rooted.

-_-
Please halp :/

A fix that I found...
Every day last week I had to factory reset my phone after the update bricked it. I rooted my phone after installing an app and I couldn't find its icon with the four pages of crapware icons Verizon forced down my throat. F' them, and the $30 a month they want now to use my phone as a hotspot or to tether. (Rant off)...I found this fix...
The post I found sayz to use Root Explorer but I used the freely available ES File Explorer. After installing click Menu, Settings. Check off Root Explorer and Mount File System As Writable. Change Home Directory to /.
Browse to /system/etc/security/ and look for the file otacerts.zip and rename it to otacerts.zip.bak. (Long press on file, menu pops up) I did this two days ago and no more updates bricking my phone.

Otacert zip rename
Ok I have the HTC THUNDERBOLT I have an older firmware I needed to be on in order to ROOT my phone anyways I noticed my phone was trying to do an update to latest firmware I immidietly removed battery to prevent update. Why? because I guess I was on old firmware wich save me time I didnt have to downgrade. Ok so I root phone successfuly and I notice update again trying to happen. so I do the same I defer it maximum 5 days. Im assuming renaming to OTACERT.ZIP should prevent this CORRECT? Thats what i just did just not. Im looking for a ROM that has the latest firmware newest radio bloatware removed prerooted update disabled and STOCK! I know most roms have this disabled so ill look later into flashing roms but I really like stock although I havent played around with roms ever I might like one better.
If anyone out their knows. If I flash new rom does radio come with it too? Im concerned because if I dont have the latest one i wont really get 4g. If it does change it im sure I can just reload the radio right?
If the phone would have completed update would I have a bricked phone?
Or just unrooted?
If it where to brick what would be some solutions.

[Q] KitKat Update Issues

The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?

dwcosby said:
The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?
Click to expand...
Click to collapse
there have been quite a few people with this same issue. i havent seen any direct fix.
if you are locked, i would suggest you wait it out, or wait for the sbf file to get leaked. there is a way to sideload it, but its risky being locked and no sbf to save you if a problem comes up.
if you are unlocked, there are directions in the General forum to sideload the ota. there is no risk if you are unlocked.
if you are locked, the only thing i would suggest to try is re-flashing the stock 9.30.1 with rsd and see if it will pull the update afterwards. there is no guarantee this will work, but your phone will be 100% clean stock after the flash and give you the best chance to grab the ota if available.

dwcosby said:
The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?
Click to expand...
Click to collapse
Did you download it and then said to apply it later? If so, are you rooted? If so, hook up your phone to your PC and adb shell into it. Type "su" and hit enter to go into superuser mode.
Navigate to the /cache directory and you should see the OTA .zip file sitting in there. Copy it to your external SD card and then you can load it manually via the recovery.
If you're not rooted, then you won't be able to navigate into the /cache directory. Or, if you didn't have it download when you got the notice (or couldn't download it), then it won't be there.

More update issues
My wife & son both have the HD. My wife checked for the update this morning, said it was ready and proceeded to download. Update did as it was supposed to and when it was done, she had KitKat and that's when things went a bit wonky.
If she has Bluetooth turned on, WiFi connection drops after a few minutes. She googled possible workarounds and none really worked. As long as she is not using BT, WiFi stays up
Has anyone else seen this behavior? She refuses to let me root it and install a custom ROM as I have done on my Samsung GS4 from VZW.
In the mean time, we've told our son not to take the update until
we know more about a possible fix.

zeb carter said:
My wife & son both have the HD. My wife checked for the update this morning, said it was ready and proceeded to download. Update did as it was supposed to and when it was done, she had KitKat and that's when things went a bit wonky.
If she has Bluetooth turned on, WiFi connection drops after a few minutes. She googled possible workarounds and none really worked. As long as she is not using BT, WiFi stays up
Has anyone else seen this behavior? She refuses to let me root it and install a custom ROM as I have done on my Samsung GS4 from VZW.
In the mean time, we've told our son not to take the update until
we know more about a possible fix.
Click to expand...
Click to collapse
Fix was just posted recently. do a factory reset. It sucks, but its the only option.

Factory REst doesn't solve 4.4.2 WIFI issue on Razor MAxx HD
TXKSSnapper said:
Fix was just posted recently. do a factory reset. It sucks, but its the only option.
Click to expand...
Click to collapse
Android V 4.1.2 worked flawlessly since Nov 1023 upgrade. Decided to upgrade to KitKat via OTH. Had WIFI connection issues right away ( inability to obtain IP or lost connection, etc.) This happened with Bluetooth ON or OFF, no difference. The Signal strength was much lower than when on the previous android version and subsequent indicated connection speed was at least 1/2 of what I was getting previously.
Worked with Verizon and Motorola tech support personnel and did multiple factory resets with no improvement.
Since I wanted a factory solution and had insurance on the phone, I ordered a replacement phone. Thankfully, the new phone had 4.1.2 and worked perfectly. WIFI issues are gone.
Conclusion, KitKat is not ready for prime time yet. WIFI bug needs to be worked out before I will upgrade again.

egutwillig said:
Android V 4.1.2 worked flawlessly since Nov 1023 upgrade. Decided to upgrade to KitKat via OTH. Had WIFI connection issues right away ( inability to obtain IP or lost connection, etc.) This happened with Bluetooth ON or OFF, no difference. The Signal strength was much lower than when on the previous android version and subsequent indicated connection speed was at least 1/2 of what I was getting previously.
Worked with Verizon and Motorola tech support personnel and did multiple factory resets with no improvement.
Since I wanted a factory solution and had insurance on the phone, I ordered a replacement phone. Thankfully, the new phone had 4.1.2 and worked perfectly. WIFI issues are gone.
Conclusion, KitKat is not ready for prime time yet. WIFI bug needs to be worked out before I will upgrade again.
Click to expand...
Click to collapse
That's a shame because for me, the FDR fixed the Wifi/Blue-tooth issue as it did for many others. Might have been a hardware issue (faulty radio, etc).

[Q] Android 5.01 - Verification Failed

Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)

AdamF77 said:
Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
Click to expand...
Click to collapse
Looks like you have a bad download of the ota. By formating the cache partition you delete the downloaded ota and they you can try to download again.

AdamF77 said:
Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
Click to expand...
Click to collapse
Hi Adam,
I have the same problem. Did you solve it?

Just fastboot the new system img
Sent from my Nexus 5 using Tapatalk

Phone no longer updates?

Hey all, need some advice... I recently rooted my phone and found it wasn't for me (way too many apps stopped working). Because of this I tried to unroot the phone, but got stuck in a boot loop and had to recover from scratch.
Anyways, I'm running stock now and the system is back to being rooted. Problem is, I can't seem to update the phone. I'm not getting an error message either. Both Smart Switch and the phone simply say I'm up to date, but I'm on APB7 when I should be able to get APD3.
Is there anyway to fix this? Will I need to factory reset the phone? I'm not sure how to get the phone to recognize an update now.

Same here. I rooted my phone, installed TWRP but battery drain and apps not working properly made me go back to stock. Now I cant get any updates. I flashed APEQ fw yesterday dated June 8 but still dont get the June 17 updates.

I used Smart Switch to do an Emergency Reinstall of the firmware. Had to start over from scratch with my phone... It installed the lastest firmware though.
Been researching as much as I can online and it seems the consensus is simply unrooting the phone does nothing. You have to factory reboot. Tripping Knox won't stop you from getting updates but an unrooted phone that wasn't factory reset still won't get updates. Fun times. Last time I root my phone... Things aren't the same since I last rooted in Android 4.0. Now too many apps and updates etc. check for root and stop working if they detect it.

Luuthian said:
Hey all, need some advice... I recently rooted my phone and found it wasn't for me (way too many apps stopped working). Because of this I tried to unroot the phone, but got stuck in a boot loop and had to recover from scratch.
Anyways, I'm running stock now and the system is back to being rooted. Problem is, I can't seem to update the phone. I'm not getting an error message either. Both Smart Switch and the phone simply say I'm up to date, but I'm on APB7 when I should be able to get APD3.
Is there anyway to fix this? Will I need to factory reset the phone? I'm not sure how to get the phone to recognize an update now.
Click to expand...
Click to collapse
Did you use Odin to flash back to stock?

malek777 said:
Did you use Odin to flash back to stock?
Click to expand...
Click to collapse
I used the Emergency Recovery function of Smart Switch which, from my understanding, is basically the same thing. I know how to use ODIN but it seemed a better idea to go with the official solution. Guess I'll find out if it worked once the June update is available in Canada.

How do I figure out what is using up all my data?

I typically only use between 1GB and 2GB per month of data. However, this month I was notified that I had exceeded my 4GB limit. I increased the limit to 7GB and within 4 days that was exceeded. I've now shut off all cellular data. When I look in Settings > Data Usage > Cellular Data Usage it shows 7.25GB of data used by Android OS. If I tap on Android OS it lists a bunch of apps like com.qti.service.colorservice and com.quicinc.cne.CNEService.CNEServiceApp. I don't know if this list is sorted by which service/app used the most data and there's no more detail I can attain by tapping on the apps listed under Android OS.
Since I have dates and times for some of the largest downloads (868MB on March 27, 12:57AM for example), is there somewhere in the file system where I can see a list of IP addresses connected to and their timestamps to perhaps narrow down who/what is sucking up all my data?
Is there a more thorough way of wiping the phone than a factory reset?
Anybody seen this before and have any suggestions?

Did you root or mod it and are missing an uldate? Even with check for updates turned off people are reporting the same thing.

TonikJDK said:
Did you root or mod it and are missing an uldate? Even with check for updates turned off people are reporting the same thing.
Click to expand...
Click to collapse
I did root it. Then I found out I couldn't get OTA updates anymore. I side loaded the 7.1.1 Sailfish update, build NOF26W. I'm not sure if a new update has since released. After side loading the update I lost root and was unable to get it back.
Months ago, when I first rooted the phone I had the same problem where the OS would continually download the OTA update, fail installation and re-download it. At the time I stopped it through rooting and disabling the update service directly. When I lost root after sideloading the OTA update I figured it wasn't a big deal since I could turn off updates in the Developer Options.
So you're saying the turn off updates option doesn't work?

VonMoltke said:
I did root it. Then I found out I couldn't get OTA updates anymore. I side loaded the 7.1.1 Sailfish update, build NOF26W. I'm not sure if a new update has since released. After side loading the update I lost root and was unable to get it back.
Months ago, when I first rooted the phone I had the same problem where the OS would continually download the OTA update, fail installation and re-download it. At the time I stopped it through rooting and disabling the update service directly. When I lost root after sideloading the OTA update I figured it wasn't a big deal since I could turn off updates in the Developer Options.
So you're saying the turn off updates option doesn't work?
Click to expand...
Click to collapse
It does not work for everyone. Seen it a fair amount, you are the second one today. The other is over in the XL forum.
There is a new update every month. First Monday of the month is when they are released. You are one behind and a new one will be out in two days.

TonikJDK said:
It does not work for everyone. Seen it a fair amount, you are the second one today. The other is over in the XL forum.
There is a new update every month. First Monday of the month is when they are released. You are one behind and a new one will be out in two days.
Click to expand...
Click to collapse
Google wants me to RMA the phone. Not sure how that's going to help though since it's a software problem.

I'm having the same issue. But I have one month 80 gig download this month I'm already at 35 gigs. I was rooted at one point wanted my updates so I updated root is gone but everything works fine but ever since then I have been getting these massive download constantly either on Wi-Fi or cellular I turned off so many things that is not funny backup everything and it's still happening hits exactly the same as the person that first created this thread.

darhoade said:
I'm having the same issue. But I have one month 80 gig download this month I'm already at 35 gigs. I was rooted at one point wanted my updates so I updated root is gone but everything works fine but ever since then I have been getting these massive download constantly either on Wi-Fi or cellular I turned off so many things that is not funny backup everything and it's still happening hits exactly the same as the person that first created this thread.
Click to expand...
Click to collapse
If you're seeing gigs of data usage attributed to Android OS then it's likely repeatedly downloading OS updates that are failing installation. That's what happened to me.

You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?

darhoade said:
You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?
Click to expand...
Click to collapse
Removing root isn't enough. I couldn't get updates to work until I installed a factory stock image and relocked the bootloader.
As far as I know there are 3 options.
1.) Root, block updates and never update
2.) Root, block updates, side load your updates and re-root each time to re-block updates
3.) Run stock, unrooted with locked bootloader and take automatic updates

darhoade said:
You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?
Click to expand...
Click to collapse
You modded something while rooted​ that it doesnt like, or root is not completely removed. You need to flash the update yourself.

VonMoltke said:
Removing root isn't enough. I couldn't get updates to work until I installed a factory stock image and relocked the bootloader.
As far as I know there are 3 options.
1.) Root, block updates and never update
2.) Root, block updates, side load your updates and re-root each time to re-block updates
3.) Run stock, unrooted with locked bootloader and take automatic updates
Click to expand...
Click to collapse
im unlocked, no root, no twrp (verizon edition)
and i take OTA all the time...
I think root and twrp kills ota, not bootloader unlocking......
just an fyi

I think root does also because it's worked fine when I first unlocked bootloader. Also I reinstalled stock room and still can't get it's it has to be what root does to phone

Did you try disable the Automatic System Updates from the Developer Options?

High Data Use by com.quicinc.cne.CNEService.CNEServiceApp
I ran into this issue too after traveling (driving) several days on a rooted Pixel XL (with TWRP and a custom kernel), which at the time was a month behind (running NKG47L, the June OTA for "T-Mobile, Fi carriers, and Rogers").
When I got back from the trip I noticed the phone had used much more data than expected, something along the lines of 75MB per hour (almost a GB a day) -- when all that had been done with the phone (that would use data) was use navigation. Further digging showed the data use was attributed to a process named com.quicinc.cne.CNEService.CNEServiceApp, and some Googling turned up threads that mentioned QualComm and/or T-Mobile and/or Google FI cellular service, but not many examples of how people actually fixed it.
In my case it was fixed (without losing data/apps), by manually updating to the latest OTA (with this approach), and then re-rooting. But I should also mention I switched from the "T-Mobile, Fi carriers, and Rogers" series (which for July would be NKG47M), to the generic Pixel XL series (NJH47D for July).
My suspicion is the phone was downloading the July OTA with cellular data, then tried to apply it (which failed either because the phone was rooted, or had TWRP, and/or had a custom kernel), and was then repeating that sequence every hour.
So, at least in my case, the moral of the story seems to be... If you're rooted and/or running a custom recovery/kernel, make sure you're on the current OTA before spending a lot of time away from recognized WiFi until Google fixes this! Or, as mentioned in an earlier post, have "Automatic system updates" disabled in Developer Options.

com.quicinc.cne.CNEService.CNEServiceApp and com.qti.service.colorservice are backdoor trojans (they have a few other names but all belong to the same group) to access and monitor your device. You need to check to see if it establishes any strange background connections. Please don't ask me how I know but I feel that I have the responsibility to warn everyone.