Charging issues - Moto G Q&A, Help & Troubleshooting

Hello guys,
I bought my Moto G (Indian, Dual Sim with Kitkat out-of-the-box) couple of days back.
So here are few issues:
1) While I connected it to wall charger, there's no charging animation showed even though its charging. Is it like that with everyone?
2) It doesn't get charged while I connect it through USB to my Windows 7 PC. Normal?
3) It gets connected only as MTP. No Mass Storage Device option in the USB Connection. And it doesn't let me copy folders. Only individual files. Anyone else?
Thanks for your replies.

1) There is no charging animation but only a flashing sign over battery.
2) Connecting via usb to pc charges the phone same as wall charger but also offers option such as mtp and stuffs..
3) No usb mass storage option instead mtp is activated by default. Yes i can transfer folders too.
Sent from my XT1033 using xda app-developers app

Related

[Q] USB Mass Storage Won't Connect

I upgraded to Sky-ICS RC7.4 Speed yesterday and today. Obviously the USB mass storage was working earlier because I got the .zip file for the upgrade on the phone. Well, just a little while ago I tried to connect so I could pull those zip files off just to save some room and it won't connect.
I can charge the phone, the laptop(Windows 7) and the phone both make sound/vibrate when connected. BUT, with I go to "Connect storage to PC" it tells me to unplug the cable, which it hasn't before but I did it anyway. I unplug the cable press the connect button again it states to connect the cable, I do. Press the button to connect and I get the same result. I've tried enable USB debugging and try again and it states to disable, blah blah blah.
It's great that I can charge the phone via USB all day long but really sucky that I can't access any of my files via my laptop.
Anyone had this issue or know of any fixes that may alleviate this issue? I sure would appreciate your help.
FYI, USB drivers are installed on the laptop and reapplied after the the issue of not being able to connect USB mass storage...
update: I am able to see the two mounts in computer management on my Windows 7 machine but not able to access them through My Computer.
I was reading from other threads about a possible Windows issue, how I find it unlikely, but I did a system restore from an earlier date and that made no difference. It's still a matter of the phone connecting completely to the pc.
Also tried different ports and usb cables, no avail.
I could really use some input so that if need be I can access the files on the phone to either flash back to stock or at least modify the files I have on there now to let me be able to attach my mass storage. I'm liking the the rom it's just a few little things like this that are making me completely love it.
i have the same issue if i plug in to the front usb ports. no problems with the back and its only been since i updated to seans latest speed stripped ICS rom
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
mskiin said:
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
Click to expand...
Click to collapse
Correct; you need to reboot your phone because you probably connected / disconnected too fast and the phone is bugged out now.
I'm on 7.4 speed stripped and its working fine for me. Did you try installing the Samsung USB drivers exe in the dev forum?
Wont connect even on tablet
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
kilopolki said:
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
Click to expand...
Click to collapse
Now try in English.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta

Moto G not Charging via USB cable

I have Mato G XT1033, just got it yesterday. And I have my old samsung data cable with me. I am using the samsung's one since there is no data cable provided by moto g. today I tried charging my mobile in my office, when I connected my phone to the CPU, its showing "Charging" in the notification bar, but after a minute, I can see in battery settings, it showing as "Not charging" but I can still the charging logo in my battery icon.
There is a restriction policy in my office computer, it wont allow to install device drivers... Moto G is not getting charging because of this limitation in my office PC or any bug in my phone?
Kindly help...Thanks in advance.
I tested on my ubuntu laptop, could charge only when tethering via USB
powersupply from USB too low??
Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Sent from my XT1033 using xda app-developers app
padhu1989 said:
I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Click to expand...
Click to collapse
Sounds incredable.
I've encountered charger/cable combinations that just did not charge the moto, but changing the charger or cable solved it. There should be no need for drivers whatsoever.
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
PSatish said:
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
Click to expand...
Click to collapse
I bet it doesn't work.. it will show charging for moment.. it won't charge later then. I found out it was a USB charger issue and now I'm using Samsung USB cables.. I'm not facing any issues.. my phone charging with the default settings...
Sent from my Moto G using XDA Premium 4 mobile app
It worked for me and is still working without issues.
I cannot comment on MOTO G as I do not own it. For MOTO E it works.
All the best.............
MOTO E charging based on windows OS version
What I have observed for MOTO E is the USB cable can be used for data connection and charging. But NOT in XP OS based system where it is only transferring data, where as in Windows 7 based system the Phone is charging as well as transferring data
I have tried both in 2-3 systems ( of both type each) and the result was same. I have tried with 3 different cable in different PC each time result was same. However the MOTO G was tried only in one XP based ( and one cable only) system where it was charging
Has anyone else also had the same experience
padhu1989 said:
Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
That is not true. There is no need for device drivers. In my office i also have no admin rights and i don't have any drivers on my pc, but still it is charging.
Just bought a Moto G 4G.
Noticed this behaviour in my office when connected via USB to my laptop.
I've discovered that if I plug the cable in with the screen off / locked state, it continues to charge as it should via the USB :victory:
It's only once you unlock the screen (hitting the power button to wake the screen is fine and doesn't affect it - I use a pattern lock) and the phone detects a data connection, it then drops the charging function.
So as long as the phone doesn't go into transfer mode charging is good.
I never had a charging problem.........till today.
Wonder why this suddenly happend?!
I daily charge my phone at work using the USB port of my PC.
On my PC there are no drivers installed due to administrator restictions but i could charge the phone till now always without any problems. Today i wanted to charge my mobile and suddenly it did not charge. Restarted phone and pc what did not solve the problem. Also i was using always the same cable and the same usb ports. But below quoted suggestion helped me out of trouble. I thought charging problems were solved using 4.4.4?!
Damn.
PSatish said:
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
Click to expand...
Click to collapse
:good:
@vkr200710: In our office we also have XP based PC's. Glad that there will be soon a Rollout!
Hi. (my first post at this site)
i confirm that, on xp (without drivers installed) my moto g started charging after changing USB connection to Camera(PTP) mode.
cya'
Sergio from Argentina
Enable USB Debugging
Works for me after enabling USB Debugging option.
I have Windows 7. Both at work and Home. It needs to install USB drivers to charge via USB Cable. But in Office I was unable to install driver due to restriction. I Enabled Developers option and then USB Debugging and wallah it worked like charm.
Not sure if this will work on XP.
To enable and access developer options on Moto E, you can simply follow these steps:
Tap Settings
Tap About phone
Tap the Build number field 7 times. You will begin seeing a message as you approach the 7 touches.
Tap the back arrow once complete.
Go to Developer Options and check USB debugging
yes its working
[email protected] said:
Works for me after enabling USB Debugging option.
I have Windows 7. Both at work and Home. It needs to install USB drivers to charge via USB Cable. But in Office I was unable to install driver due to restriction. I Enabled Developers option and then USB Debugging and wallah it worked like charm.
Not sure if this will work on XP.
To enable and access developer options on Moto E, you can simply follow these steps:
Tap Settings
Tap About phone
Tap the Build number field 7 times. You will begin seeing a message as you approach the 7 touches.
Tap the back arrow once complete.
Go to Developer Options and check USB debugging
Click to expand...
Click to collapse
Yes after making it to debugging mode its damn working cool yar......
Worked for me in office laptop moto g
Even i have also faced the same issue, pl dont select either options(PTP and MTP) modes then it works
not charging moto g connected to laptop
i have followed the debugging options said yet again its not charging
Same Problem here: But I guess the PC isn't the problem
padhu1989 said:
I have Mato G XT1033, just got it yesterday. And I have my old samsung data cable with me. I am using the samsung's one since there is no data cable provided by moto g. today I tried charging my mobile in my office, when I connected my phone to the CPU, its showing "Charging" in the notification bar, but after a minute, I can see in battery settings, it showing as "Not charging" but I can still the charging logo in my battery icon.
There is a restriction policy in my office computer, it wont allow to install device drivers... Moto G is not getting charging because of this limitation in my office PC or any bug in my phone?
Kindly help...Thanks in advance.
Click to expand...
Click to collapse
I've a similar problem too. My Moto G3 charges well with my old laptop (HP 431) but when I use the same data cable on my new laptop (HP Pavilion x360 Convertible) the phone shows charging for about 30 seconds then it wont charge after that. The problem repeats if I unplug the phone and plug it in again i.e it shows charging for some time and won't charge again. I tried installing the latest Motorola drivers from the Motorola but it won't solve the issue. Can anyone provide a fix for this.

Cable data stop working after being used to charge power bank

Hello all,
To put it simple:
1. I buy oneplus power bank
2. Charge it with my original opo cable and charger
3. My oneplus didnt recognized as storage when connected to PC yet it is shown in charging state.
What I have tried:
1. enable disable usb debugging
2. select usb connection mode (mtp or charging or pnp) but it is not available
3. Recognized as storage using other cable data which havent been used to charged the power bank.
My question is : is it normal that your data cable will broken as soon as you use it as power bank's charging cable?
Nope, I think that's virtually impossible, have you tried using other cable to connect your phone with the PC?

[Q] Pixel 2 won't charge or allow data transfer over USB C

The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
for charging i cant really help but for data transfer try enabling usb debugging and getting the right drivers for the pixel 2. also connect as MTP for data transfer.
havent tried any of this myself as i dont need to transfer my files yet and theres no roms either but let me know if it works.
good luck!
I have kind of the same issue - while mine charges, it doesn't recognize the phone for MTP at all. Tried both the cable that came with the device, and the 5x cable I've been using since February. My husband's 5x is recognized, my Pixel 2 isn't. Have to use a USB-C to USB-A cable to do any data transfers.
This ticks me off, because I have 2 USB-C ports on my laptop. One that's a USB-C/Thunderbolt port (which always worked with the 5x), and the other that's just USC-C with USB 3.0 capability, which has my USB hub plugged into it. The hub won't work with the C/TB port, and now neither will the Pixel 2. So I either have to grab my C to A cable to load music and use ADB, or plug into the hub's port, losing my external keyboard, mouse, external HDD, printer, and Wacom tablet.
vido.ardes, is your C port Thunderbolt as well?
vido.ardes said:
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
Click to expand...
Click to collapse
I posted my problem on the Google Product forums, and got this answer. It worked for me.
"Nikhil Rastogi said:
Hi all,
I just faced this issue. Connected my Pixel to my PC, no indication of connection either on PC or on Phone, except that the phone was charging. Even the file explorer on Windows 10 wasn't displaying Pixel as a connected device.
I found a solution, I hope it works for you all,
Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
Then find 'External storage' and 'Media storage' apps in the list and clear cache and data for both these apps. Restart your phone and wait 5-10 minutes before connecting the phone to your PC.
After connecting, the phone should now show 'USB connected for charging', as it did in Nougat. You can tap that notification and select file transfer."
Click to expand...
Click to collapse
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
I just cleared the cache, not data for both and it worked.
krelvinaz said:
I just cleared the cache, not data for both and it worked.
Click to expand...
Click to collapse
Now that you can connect to your PC, is there any way I could get you or some other kind soul, to pull the system/framework folder and system/priv-app/SystemUIGoogle folder for me? The system.img files cannot be unpacked at this time. Every method tried gives "List index out of bounds" error.
Danariel said:
I posted my problem on the Google Product forums, and got this answer. It worked for me.
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
Click to expand...
Click to collapse
Thanks for the advice, but unfortunately no change for me. I fear I may have to RMA this, which I really don't want to have to do.
I have found on my other devices, that if I reboot to recovery mode, my computer can then read the file folders in my device.
This appears to be an issue with the laptop, not the phone, as it works on another PC with a USB-C port

USB OTG only reverse charging possible

Hello All,
I stumbled upon a problem with my Mate 30 pro. When using a USB stick and or USB card reader I can only select "use USB to reverse charge". When selecting the other options like transfer photos or transfer files the selection jumps after 2 sec back to reverse charge.
I use File manager to transfer pictures from my phone to my computer via a stick and due to this it fails to do this, well it fails to transfer pictures from my phone to my USB stick, from the stick to the phone works...
Using the internal file manager then it works...uninstalled file manager rebooted the phone and reinstalled did not solved my problem. I prefer to work with the file manager from play store and not the internal one...
Google play store is on the latest version, well the same version like on my mate 20 pro.
Just realized that my mate 20 pro is doing exact the same, but there transfer files/pictures from phone to USB stick works.
Have u tried developer options - USB debugging?
viruz1225 said:
Have u tried developer options - USB debugging?
Click to expand...
Click to collapse
Yes I did, also tried to change the same setting - USB config - in the developer options but there it also reverts back to charge only.
I see the exact same automatic return to "Reverse charge" after 2 seconds using OTG, but I can use the internal file manager, so I am not
bothered so much by that. What bothers me is that I want to charge normally (opposite of "Reverse Charge") using OTG since I am using
"Accessory Charging Adaptors" (i.e., I am using an OTG USB Hubs with a power supply included). After many experiments, I see no way to
simultaneously charge my Mate 30 Pro and use an OTG device - Has anyone found a way to do this?
If ACA doesn't work, then chances are that your USB controller driver doesn't have it implemented
[KERNEL] (Patch) USB OTG (host mode) + simultaneous charging!
(I really struggled with where to post this. Although much work and effort went into debugging unique Z5-specific issues, this is based on prior work so I put it here instead of in "original"; also, I would be very surprised if this didn't apply...
forum.xda-developers.com

Categories

Resources