I have Mato G XT1033, just got it yesterday. And I have my old samsung data cable with me. I am using the samsung's one since there is no data cable provided by moto g. today I tried charging my mobile in my office, when I connected my phone to the CPU, its showing "Charging" in the notification bar, but after a minute, I can see in battery settings, it showing as "Not charging" but I can still the charging logo in my battery icon.
There is a restriction policy in my office computer, it wont allow to install device drivers... Moto G is not getting charging because of this limitation in my office PC or any bug in my phone?
Kindly help...Thanks in advance.
I tested on my ubuntu laptop, could charge only when tethering via USB
powersupply from USB too low??
Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Sent from my XT1033 using xda app-developers app
padhu1989 said:
I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Click to expand...
Click to collapse
Sounds incredable.
I've encountered charger/cable combinations that just did not charge the moto, but changing the charger or cable solved it. There should be no need for drivers whatsoever.
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
PSatish said:
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
Click to expand...
Click to collapse
I bet it doesn't work.. it will show charging for moment.. it won't charge later then. I found out it was a USB charger issue and now I'm using Samsung USB cables.. I'm not facing any issues.. my phone charging with the default settings...
Sent from my Moto G using XDA Premium 4 mobile app
It worked for me and is still working without issues.
I cannot comment on MOTO G as I do not own it. For MOTO E it works.
All the best.............
MOTO E charging based on windows OS version
What I have observed for MOTO E is the USB cable can be used for data connection and charging. But NOT in XP OS based system where it is only transferring data, where as in Windows 7 based system the Phone is charging as well as transferring data
I have tried both in 2-3 systems ( of both type each) and the result was same. I have tried with 3 different cable in different PC each time result was same. However the MOTO G was tried only in one XP based ( and one cable only) system where it was charging
Has anyone else also had the same experience
padhu1989 said:
Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
That is not true. There is no need for device drivers. In my office i also have no admin rights and i don't have any drivers on my pc, but still it is charging.
Just bought a Moto G 4G.
Noticed this behaviour in my office when connected via USB to my laptop.
I've discovered that if I plug the cable in with the screen off / locked state, it continues to charge as it should via the USB :victory:
It's only once you unlock the screen (hitting the power button to wake the screen is fine and doesn't affect it - I use a pattern lock) and the phone detects a data connection, it then drops the charging function.
So as long as the phone doesn't go into transfer mode charging is good.
I never had a charging problem.........till today.
Wonder why this suddenly happend?!
I daily charge my phone at work using the USB port of my PC.
On my PC there are no drivers installed due to administrator restictions but i could charge the phone till now always without any problems. Today i wanted to charge my mobile and suddenly it did not charge. Restarted phone and pc what did not solve the problem. Also i was using always the same cable and the same usb ports. But below quoted suggestion helped me out of trouble. I thought charging problems were solved using 4.4.4?!
Damn.
PSatish said:
I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.
Hope it works for MOTO G as well.
Click to expand...
Click to collapse
:good:
@vkr200710: In our office we also have XP based PC's. Glad that there will be soon a Rollout!
Hi. (my first post at this site)
i confirm that, on xp (without drivers installed) my moto g started charging after changing USB connection to Camera(PTP) mode.
cya'
Sergio from Argentina
Enable USB Debugging
Works for me after enabling USB Debugging option.
I have Windows 7. Both at work and Home. It needs to install USB drivers to charge via USB Cable. But in Office I was unable to install driver due to restriction. I Enabled Developers option and then USB Debugging and wallah it worked like charm.
Not sure if this will work on XP.
To enable and access developer options on Moto E, you can simply follow these steps:
Tap Settings
Tap About phone
Tap the Build number field 7 times. You will begin seeing a message as you approach the 7 touches.
Tap the back arrow once complete.
Go to Developer Options and check USB debugging
yes its working
[email protected] said:
Works for me after enabling USB Debugging option.
I have Windows 7. Both at work and Home. It needs to install USB drivers to charge via USB Cable. But in Office I was unable to install driver due to restriction. I Enabled Developers option and then USB Debugging and wallah it worked like charm.
Not sure if this will work on XP.
To enable and access developer options on Moto E, you can simply follow these steps:
Tap Settings
Tap About phone
Tap the Build number field 7 times. You will begin seeing a message as you approach the 7 touches.
Tap the back arrow once complete.
Go to Developer Options and check USB debugging
Click to expand...
Click to collapse
Yes after making it to debugging mode its damn working cool yar......
Worked for me in office laptop moto g
Even i have also faced the same issue, pl dont select either options(PTP and MTP) modes then it works
not charging moto g connected to laptop
i have followed the debugging options said yet again its not charging
Same Problem here: But I guess the PC isn't the problem
padhu1989 said:
I have Mato G XT1033, just got it yesterday. And I have my old samsung data cable with me. I am using the samsung's one since there is no data cable provided by moto g. today I tried charging my mobile in my office, when I connected my phone to the CPU, its showing "Charging" in the notification bar, but after a minute, I can see in battery settings, it showing as "Not charging" but I can still the charging logo in my battery icon.
There is a restriction policy in my office computer, it wont allow to install device drivers... Moto G is not getting charging because of this limitation in my office PC or any bug in my phone?
Kindly help...Thanks in advance.
Click to expand...
Click to collapse
I've a similar problem too. My Moto G3 charges well with my old laptop (HP 431) but when I use the same data cable on my new laptop (HP Pavilion x360 Convertible) the phone shows charging for about 30 seconds then it wont charge after that. The problem repeats if I unplug the phone and plug it in again i.e it shows charging for some time and won't charge again. I tried installing the latest Motorola drivers from the Motorola but it won't solve the issue. Can anyone provide a fix for this.
Related
Hi there...
A quick question about the USB...
Is is at all possible to have a USB-port that can still charge the phone, but at the same time is "dead" when you try to connect the phone to the computer ??
I have also asked about it here:
http://forum.xda-developers.com/showthread.php?t=1179171
The story is that the Phone (SonyEricsson X10i) can be charged fine, but when i connect it to the computer, my computer say that the hardware is not recognized, nomatter if it is in flash-mode, mounted from recovery or in the normal way.
And the phone don´t even show anything about USB connection in the status bar eigther.
I have tried 5 different computers now, and 2 different usb cables.
I have also a X10 mini and a Desire HD that works fine on all the computers and both cables.
I have tried to remove software, remove drivers, clean computers, reboot, check the memory-card in the phone, install software and drivers and all other things i can think off...
It is two windows 7 and three windows XP computers btw.
So is it at all possible that the phone can still be charged, but data-connection fail ?
As i see it, there must be some kind of data-exchange or else the computers would not even say "hardware not recognized"...?!?
I'm not quite sure I understood your question correctly, but let's see if this helps:
I used to have phone that didn't have drivers for Windows I used at the time (I think it was Windows 7). That meant that Windows wouldn't recognize it (when plugged via USB cable) and will not therefore provide power to that USB port (hence the phone will not charge).
I was able to get around the problem by going to the device manager, locating the relevant "unknown device" and force installing some random drivers for it -- I don't even remember what it was that I picked -- something that Windows would allow me to do. Of course the port wouldn't work as a data connection like this, but since Windows now 'knew' the device, it powered the USB port and I was able to charge my phone from it.
My problem is that I actually can charge the phone ok...
But I am not able to make a data connection between the computer and the phone at all...
My question is then, if the usb connector in my phone can somehow be broken even though I am still able to charge the phone...?
Sent from my Desire HD using XDA Premium App
I'm fairly sure that yes, the contacts or the controller can be broken so that you can still charge but be unable to establish data connection.
In the past my Moto G worked with an OTG cable and with usb to pc cable. Now i have no ideea what happend. It does not matter what i connect to it, except the charger, which it recognize, it does not pop any notification saying that a usb has been connected.
In the USB computer connection the media device (MTP) is enabled, and in developers options, the usb debugging is enabled. And if it's helfull, my brother's lumia 625 has (KINDA. but not exactly) the same problem. His phone is seen by the pc, but it does not appear in the computer menu.
I am having the exact same issue on my moto G 2nd gen (rooted running cyanogen 12.1).Ive sent it to a repair center and they dont seem to know whats wrong either.Its not software or driver related though I can tell you that much.
Anyone having an idea why my (only 3 months old) Nexus 5 no longer connects in ADB mode? Fastboot works, in Windows and Linux. But ADB does not. In Linux dmesg, I can't see the device connecting which was different yesterday: I could at least see the device connecting but then within a blink of a second disconnecting again. In Windows, I'd hear the usual USB connect sound but the device does not show up in the device manager.
Other issues I discovered yesterday:
* connecting the device after fully booted puts it into "permanent charging mode", read: the thunderbolt icon does not disappear. It says "charging (USB)" in the battery stats even when disconnected
* connecting the device while turned off, then booting, puts it into "permanent no-charging mode", read: the thunderbolt icon never appears, the battery does not charge
In both "modes" connecting to a wall charger changes nothing. A full reboot is needed. Then it works flawlessly with the wall charger unless I dare to use a PC for charging, that's when it returns into sticking with the thunderbolt icon. It will fully charge while in this state until I disconnect the device. Then I'm stuck with continuous discharging until rebooted. This is reproducable in recovery mode to where - according to dmesg - it acts the same.
Today, however, this has changed: It even does not charge the phone when connected to the PC.
But back to the core of the problem: I can no longer connect with ADB. This worked before. And I'm using Linux. So it is none of those strange Windows drivers problems. I tried different cables (including the yet unused original one), different ports, without and with USB hub. So it's probably also no cable issue. And anyways: All cables and ports I tried worked previously.
Somehow I feel it might be a software issue within the phone (and I hope its not a hardware issue) because it works without problems in fastboot mode. The only problem to maybe resolve the issue is either reflashing factory in fastboot (which would work) or sending in for repair. Both options I do not like because I cannot backup my partitions.
BTW: The device is stock ROM, no root.
Anyone heard of such problems?
What's the output of 'lsusb' with device plugged in?
Is "Developer Options > USB debugging" option on?
What's the adb version that you're using on the PC?
It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app
hurikhan77 said:
It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Huh?
Please, answer the questions.
Sorry, only saw the first question. USB debugging is on but should make no difference to see the device in sideload mode. Adb is of course the latest version, updated yesterday from Google SDK.
Plugging the device in shows nothing in dmesg as I would expect when the device is fully booted, no matter if USB debugging is on or off. Tried both mtp and ptp modes. The only outcome is that it no longer accepts the wall charger for charging from this point on until rebooted. It looks like USB freezes internally in the phone as soon as USB data is to be negotiated. It works in fastboot however so the port circuit itself does not seem to be broken.
I just discovered it because I wanted to sideload 5.1. I think the issue had been there for some time as it would explain why I found my smartphone fully charged but turned off sometimes when connected to a PC previously and to a charger later.
Sent from my Nexus 5 using XDA Free mobile app
hurikhan77 said:
It's there in fastboot, and gone when starting recovery or booting normally.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Have a look here:
http://forum.xda-developers.com/google-nexus-5/help/diagnosing-usb-driver-adb-issues-windows-t2514396/post59420668#post59420668
Never mind, I see you are in Linux
joegestes said:
Have a look here:
http://forum.xda-developers.com/goo...es-windows-t2514396/post59420668#post59420668
Click to expand...
Click to collapse
Sorry, not Windows, not a driver issue. I need to get the device to show up on the bus when connected. By the way: in Windows it doesn't work either. Same behavior, different system: yesterday I still got the USB detection sound but nothing in device manager, today even the sound does not play. And I can no longer charge the phone after this incident until the phone is rebooted. It only works in fastboot mode - in Windows and Linux. So this strange behavior is even not OS related or tied to a specific PC.
BTW: I'm familiar with the driver issue and know how to fix and handle it. This is another issue.
Sent from my Nexus 5 using XDA Free mobile app
Are you running stock kit kat or LP?
Is your bootloader ulocked? if yes which recovery?
If you are Stock and Locked and you are certain its not driver related,
it seems like a wipe/factory reset or clean factory re flash is your only option. or just unlock the bootloader and it will wipe everything.
or
you might try using fastboot to erase the cache and refalsh the factory cache.img. Maybe it would help
hurikhan77 said:
Sorry, only saw the first question. USB debugging is on but should make no difference to see the device in sideload mode. Adb is of course the latest version, updated yesterday from Google SDK.
Plugging the device in shows nothing in dmesg as I would expect when the device is fully booted, no matter if USB debugging is on or off. Tried both mtp and ptp modes. The only outcome is that it no longer accepts the wall charger for charging from this point on until rebooted. It looks like USB freezes internally in the phone as soon as USB data is to be negotiated. It works in fastboot however so the port circuit itself does not seem to be broken.
I just discovered it because I wanted to sideload 5.1. I think the issue had been there for some time as it would explain why I found my smartphone fully charged but turned off sometimes when connected to a PC previously and to a charger later.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Man, you might be facing a hw problem.
beekay201 said:
Man, you might be facing a hw problem.
Click to expand...
Click to collapse
True:good:
I could be a bad
mini usb/ battery port. like in this thread http://forum.xda-developers.com/nexus-4/help/nexus-4-computer-t3048983
joegestes said:
True:good:
I could be a bad
mini usb/ battery port. like in this thread http://forum.xda-developers.com/nexus-4/help/nexus-4-computer-t3048983
Click to expand...
Click to collapse
beekay201 said:
Man, you might be facing a hw problem.
Click to expand...
Click to collapse
Thanks guys... I'll try replacing the USB charger board. It seems pretty easy and does not cost too much. But first I probably wait for the 5.1 OTA to really arrive "over the air" and see if anything changes. Hope it will be here soon. I'll report back about the outcome.
Meanwhile it shows up on the bus again but instantly disconnects:
Code:
[27406.850676] usb 4-1.6.6: new high-speed USB device number 14 using ehci-pci
[27406.948794] usb 4-1.6.6: New USB device found, idVendor=18d1, idProduct=4ee1
[27406.948797] usb 4-1.6.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[27406.948799] usb 4-1.6.6: Product: Nexus 5
[27406.948800] usb 4-1.6.6: Manufacturer: LGE
[27406.948801] usb 4-1.6.6: SerialNumber: 065c07e0xxxxxxxx
[27407.933139] usb 4-1.6.6: USB disconnect, device number 14
After this, the thunderbolt icon in the notification bar stays. The device notifier in Linux shows up for a short time and I think it showed MTP is available. Now I have to reboot in order to do anything with the USB port of my phone - it won't even charge until I reboot.
Hi guys,
a friend of mine gave my his GT-N8000 with this issues:
if connected to PC, it isn't recognized, it doesn't seem to charge, even if connected to the AC wall. Of course, nothing happens if I try to turn it on by pressing POWER button.
Is there anything I can try to do to unbrick it?
Thanks in advance for the reply!
UPDATE: I opened the back, plugged the usb cable from the GT N8000 to the pc (with Windows 10) and pressed on the pcb: the pc recognized it as cdc abstract control model (acm) first, then installed Samsung Mobile USB modem and another driver for Samsung Mobile MTP device.
if connected to PC, it isn't recognized, it
>> No Samsung USB drivers installed .
it doesn't seem to charge,
> Dead battery replace or try leaving on charge 24 hours .
JJEgan said:
if connected to PC, it isn't recognized, it
>> No Samsung USB drivers installed .
it doesn't seem to charge,
> Dead battery replace or try leaving on charge 24 hours .
Click to expand...
Click to collapse
Unfortunately it's not a driver problem: I have all drivers installed and another Note 10.1 I have is been recognized fine.
I don't think it's a battery problem. I recharged it for more than 24 hours, but without results.
I have a usb hub that has leds on it. When something is connected to the hub, the led lights up. Well, when I connect this GT-N8000 no lights come up at first. To make it being recognized from the pc, I have to play with volumes buttons and power button. Then I can make it recognized, but still nothing happens on screen.
DS-1 said:
Unfortunately it's not a driver problem: I have all drivers installed and another Note 10.1 I have is been recognized fine.
I don't think it's a battery problem. I recharged it for more than 24 hours, but without results.
I have a usb hub that has leds on it. When something is connected to the hub, the led lights up. Well, when I connect this GT-N8000 no lights come up at first. To make it being recognized from the pc, I have to play with volumes buttons and power button. Then I can make it recognized, but still nothing happens on screen.
Click to expand...
Click to collapse
I have the same problem since yesterday. Did you finally found a solution to your problem ?
TIA
Don't use a hub.Use the Samsung cable .
Sent from my SM-N930F using XDA-Developers mobile app
JJEgan said:
Don't use a hub.Use the Samsung cable .
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
I used the hub just because it has a light on every usb port and it makes me understand if the tablet is recognized or not by the system. By the way, I tried to connect it straight to the mainboard usb and I still got the same problem.
hi. my phone does not let me initiate the file transfer option when i connect it via data cable to pc or my mac. it only charges the phone and that too extremely slowly. i have tried different cables (original cable that came with my phone, original cable from my wife's note 20 ultra, original cable from my spare oneplus 7 pro. nothing works. i have factory resetted. i have enabled usb debugging. i have enabled file transfer mode in developer options. the is just not recognised. when i run the diagnosis from the samsung members app, it says all ok. what do i do?
Check Windows Event Viewer for error messages. Reload/check driver.
Turn off Developer options then turn back on.
Double check USB options.
Will a otg flashstick work in the phone?
blackhawk said:
Check Windows Event Viewer for error messages. Reload/check driver.
Turn off Developer options then turn back on.
Double check USB options.
Will a otg flashstick work in the phone?
Click to expand...
Click to collapse
nothing works. ive tried everything. fast charging and super fast charging works.
sahirhussain said:
nothing works. ive tried everything. fast charging and super fast charging works.
Click to expand...
Click to collapse
Play with it. Something that's probably obvious... once you find it.
Samsung Experience centers at Best Buys can also run tests on it.
You have to replace the USB connector. Charging is happening in different pins and data transfer require another set of pins.
I suggest you to clean it with a brush and isopropyl alcohol. If still doesn't work take it to service center and get it replaced.