New Nexus 5 - network problem (a complicated one) - Nexus 5 Q&A, Help & Troubleshooting

Hi
need your help, I have tried everything..
I can not connect to 3G
I tried to flash image factory/set correct APN setting with the operator/switch radios/replacing new SIM.
didn't helped my!
When I connect to 2G everything works for me, calls and online.
When I switch to 3G, I have no service, it writes me Unavailable operator.
It get stuck on the "Search" when I try to search manually.
When I try to go back to 2G, it is still stuck on "searching.." and I have no reception! Only reboot fixes it and I can go back to work with 2G.
It is important to note that when I take out the SIM I can find operator on 3G.
How can I fix the problem or even understand what it comes from?
I have Nexus tool kit, maybe I can sent you Catlog \ bugreprot?!
Thank You in Advance

What about, when you are in LTE ? Will you get 3G ? You should get either 3G or Edge (came to know that your country don't have LTE yet).
Sent from my Nexus 5 using Tapatalk

Anoopnk said:
What about, when you are in LTE ? Will you get 3G ? You should get either 3G or Edge (came to know that your country don't have LTE yet).
Sent from my Nexus 5 using Tapatalk
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Click to collapse
I don't have LTE in my country yet, and my operator only have 2G (no EDGE)

If you choose LTE on your phone, it supports all lower versions (i.e 3G / Edge) ! So you must get Edge (2G) !
LTE option doesn't force only LTE !
Sent from my Nexus 5 using Tapatalk

I know, if I choose LTE I get the same problem, no service..

Which network do you use?
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Bruce Lee said:
Which network do you use?
Sent from my Nexus 5 using XDA Premium 4 mobile app
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This. The Nexus 5 very well may not support the 3G frequencies your network uses.
Sent from my iPhone 5s using Tapatalk

I certainly know that this is not the problem, Nexus 5 is supported in my country
Should not be a problem with the 3G frequencies of both models 820 \ 821.

If that's the case, I'd recommend contacting your carrier.
Sent from my iPhone 5s using Tapatalk

Related

Using EE 4G Contract SIM

I put my EE 4G contract sim into this phone, and it cant find network or anything, tried various basebands, the most common working one for UK is V20a so I tried that. Tried V21d which someone had luck with in the UK too.
Im not sure why its not working..
LightInDark said:
I put my EE 4G contract sim into this phone, and it cant find network or anything, tried various basebands, the most common working one for UK is V20a so I tried that. Tried V21d which someone had luck with in the UK too.
Im not sure why its not working..
Click to expand...
Click to collapse
try forcing it to1800mhz
If you get it working please say how as my area I'll be 4g soon
Sent from my LG-SU760 using Tapatalk 2
No 4g modem = no 4g reception.
Seems pretty obvious this wouldnt work.
Sent from my GT-I9300 using XDA Premium HD app
hefonthefjords said:
No 4g modem = no 4g reception.
Seems pretty obvious this wouldnt work.
Sent from my GT-I9300 using XDA Premium HD app
Click to expand...
Click to collapse
you sir don't know much about phones then. My area has no 4G coverage i live in the highlands of Scotland. It goes to 3G default ( altho at my house its 2G max speed sadly ) wouldn't it go to 3G or 2G does default as it does in the 4G phone?
also its crashing every few minutes, i was told to change baseband but ive tried many, none are stable. Just leaving it locked it will restart after about 30 seconds. Tried new kernel too.

H+ and t mobile uk

Does anyone know if the nexus 5 supports h+ on t mobile UK as I don't seem to be able to get it.
socialterrorest said:
Does anyone know if the nexus 5 supports h+ on t mobile UK as I don't seem to be able to get it.
Click to expand...
Click to collapse
Stock ROMs don't show the + ... So it may well be connected to the highest
Sent from my Nexus 5 using Tapatalk
Really I thought it might be the case I hop so , is there a way of testing ?
Sent from my Nexus 5 using xda app-developers app
Well, you could check your speeds and see if they line up with what you expect for HSPA+.
The most definite way is to start a file downloading (one that will take a few seconds) then go to Settings -> About Phone -> Status and look at "Mobile Network Type." HSPA+ only kicks in when you're actually transferring data, hence needing to set up the download.
socialterrorest said:
Really I thought it might be the case I hop so , is there a way of testing ?
Sent from my Nexus 5 using xda app-developers app
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Just do speed tests I guess. See what others are getting. Compare?
This app will tell you all about your connection
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
You may see it fluctuate and go to 2g when data isn't being transmitted.
Thanks very much your right the apps says h+ .
Sent from my Nexus 5 using xda app-developers app

How to force LTE to turn on?

I've already selected LTE as the network mode under mobile network settings, but as I type this I'm on 3G. I know I get 4G in this area, but it's not exactly the best. My goal is to stay connected to LTE even when the signal is worse than 3G. I did this on my Galaxy S3 by toggling the LTE setting that CyanogenMod 10.2 allows you to do from the quick settings panel, but the stock Nexus 5 ROM doesn't have that option.
How can I force my Nexus 5 to stay connected to LTE even when the signal is worse than 3G?
Sent from my Nexus 5 using Tapatalk
It should prefer LTE all the time. Make sure your APN is correct for LTE on your carrier.
Sent from my Nexus 5 using Tapatalk
kehlan said:
I've already selected LTE as the network mode under mobile network settings, but as I type this I'm on 3G. I know I get 4G in this area, but it's not exactly the best. My goal is to stay connected to LTE even when the signal is worse than 3G. I did this on my Galaxy S3 by toggling the LTE setting that CyanogenMod 10.2 allows you to do from the quick settings panel, but the stock Nexus 5 ROM doesn't have that option.
How can I force my Nexus 5 to stay connected to LTE even when the signal is worse than 3G?
Sent from my Nexus 5 using Tapatalk
Click to expand...
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In you dialer, enter *#*#4636#*#*, after that you should see a menu popup, select phone information...scroll down and you should see a drop down menu, change from the default GSM/LTE to LTE only
joshyth said:
In you dialer, enter *#*#4636#*#*, after that you should see a menu popup, select phone information...scroll down and you should see a drop down menu, change from the default GSM/LTE to LTE only
Click to expand...
Click to collapse
You. Are. A. God.
Sent from my Nexus 5 using Tapatalk
kehlan said:
You. Are. A. God.
Sent from my Nexus 5 using Tapatalk
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I could be wrong, but I think doing that will not allow you to get calls or texts, because those run off gsm.
Sent from my Nexus 5 using Tapatalk
jkbxda said:
I could be wrong, but I think doing that will not allow you to get calls or texts, because those run off gsm.
Sent from my Nexus 5 using Tapatalk
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That's correct. Until VoLTE is a thing.
Sent from my Nexus 5 using Tapatalk
zephiK said:
That's correct. Until VoLTE is a thing.
Sent from my Nexus 5 using Tapatalk
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So i guess this answers the question of why lte only wont stick on boot?? Thanks
smclaughlin3 said:
So i guess this answers the question of why lte only wont stick on boot?? Thanks
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Click to collapse
Did you find a fix? I'm having the same issue where it's not sticking.

T-Mobile Full Lte

How do I set lte to stay fully on ? It stays on 3g or h+ but where I live there is lte but I don't get that. On my nexus 4, I had lte all over the house.
Sent from my Nexus 5 using xda app-developers app
Nexus 4 wasn't LTE compatible
make sure you're using the fast.t-mobile.com apn.
and that lte is selected
i use ip4/ip6 works best for me.
Kid Poker said:
Nexus 4 wasn't LTE compatible
Click to expand...
Click to collapse
Actually it is with a lte hack to enable it.
Sent from my Nexus 5 using xda app-developers app
expertzero1 said:
make sure you're using the fast.t-mobile.com apn.
and that lte is selected
i use ip4/ip6 works best for me.
Click to expand...
Click to collapse
Didn't make a difference at all.
Sent from my Nexus 5 using xda app-developers app
xXghostXx313 said:
How do I set lte to stay fully on ? It stays on 3g or h+ but where I live there is lte but I don't get that. On my nexus 4, I had lte all over the house.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
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Try doing the following just to see if you can pick up LTE at all. If you do whats below you will not get any voice calls until you change it back since voice does not use LTE. In you dialer, enter *#*#4636#*#*, select phone information, scroll down and you should see a drop down menu, change from the default GSM/LTE to LTE only. To get voice back change it back to GSM/LTE
hammester said:
Try doing the following just to see if you can pick up LTE at all. If you do whats below you will not get any voice calls until you change it back since voice does not use LTE. In you dialer, enter *#*#4636#*#*, select phone information, scroll down and you should see a drop down menu, change from the default GSM/LTE to LTE only. To get voice back change it back to GSM/LTE
Click to expand...
Click to collapse
I already tried that but I think it failed. Its weird that today all of the sudden I got lte back and now im fine. Thanks for assistance
Sent from my Nexus 5 using xda app-developers app

Getting lte on att and tmobile...

Isn't it simply a custom rom mod/radio mod issue? The hardware itself is essentially the same phone except the sprint version has some extra aws bands so we have to just wait until the rommers enable lte for the band's or its simply to flash a radio mod once a developer look into it? Or is it simply not do'able on this phone? Please let me know so I can go ahead and sell the phone now. It's useless to me if that is so.
Sent from my SM-N920P using Tapatalk
Same here.
I hope someone can find a way to fully flash it with another stock rom.
Hello... its there any solution for use my SM-N920P with t mobile and get LTE? Let me know asap please thanks please reply to [email protected]
abdyai69 said:
Hello... its there any solution for use my SM-N920P with t mobile and get LTE? Let me know asap please thanks please reply to [email protected]
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Click to collapse
Did you ever figure this out?
Sent from my SM-N920P using XDA Free mobile app
abdyai69 said:
Hello... its there any solution for use my SM-N920P with t mobile and get LTE? Let me know asap please thanks please reply to [email protected]
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Click to collapse
Got it
Sent from my SM-N920P using XDA Free mobile app
? So are you going to share the how ?
daminux said:
? So are you going to share the how ?
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Pretty much just used the tmo apn setting and made sure ipv4/6 was selected and then set network to automatic. I don't get talk and sure at the same time tho
Sent from my SM-N920P using XDA Free mobile app
Could you please provide us a detailed instruction?
Cheers
Zaza
zazabichi said:
Could you please provide us a detailed instruction?
Cheers
Zaza
Click to expand...
Click to collapse
I can only send texts on 3g. When I enable lte i cant send texts
Sent from my SM-N920P using XDA Free mobile app
I use hangouts for texting anyways so please give us detail on step by step use band 12 lte. It was purely messing with the settings? No other root/tweaks please give the changes u made thoroughly. Is there voice over lte can make calls while lte is still enabled?
Sent from my SM-N920P using Tapatalk
ehBrY said:
I use hangouts for texting anyways so please give us detail on step by step use band 12 lte. It was purely messing with the settings? No other root/tweaks please give the changes u made thoroughly. Is there voice over lte can make calls while lte is still enabled?
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
I'll post what i did tomorrow
Sent from my SM-N920P using XDA Free mobile app
outlaw815 said:
I'll post what i did tomorrow
Sent from my SM-N920P using XDA Free mobile app
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Click to collapse
Hi you never posted the lte details I'm still stuck on 3g after carrier unlock please advise or private Msg me thanks a bunch.
Sent from my SM-N920P using Tapatalk
I have tmobile lte on tmobile now.
Does anyone have volte enabled? It keeps switching to hspa the only solution is to use Google voice and hangouts.
The other problem is the lte reception is very weak. Usually where it's full bars on another phone in the same place, this set up has 1 or 2 bars only.
Sent from my SM-N920P using Tapatalk
ehBrY said:
I have tmobile lte on tmobile now.
Does anyone have volte enabled? It keeps switching to hspa the only solution is to use Google voice and hangouts.
The other problem is the lte reception is very weak. Usually where it's full bars on another phone in the same place, this set up has 1 or 2 bars only.
Sent from my SM-N920P using Tapatalk
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Click to collapse
How did you get this working? I've got the unlock code for my Note5 from sprint. Debating if I should go out and grab a Tmobile SIM to just play with..
ehBrY said:
I have tmobile lte on tmobile now.
Does anyone have volte enabled? It keeps switching to hspa the only solution is to use Google voice and hangouts.
The other problem is the lte reception is very weak. Usually where it's full bars on another phone in the same place, this set up has 1 or 2 bars only.
Sent from my SM-N920P using Tapatalk
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Click to collapse
Just wondering how you got this to work. My note 5 is unlocked by sprint , but when I put in a at&t sim it says its invalid. When I got it unlocked, they gave me a msl code and said that it was a domestic and international unlock. I can't even find the APN settings. Any help would be greatly appreciated.
ehBrY said:
I have tmobile lte on tmobile now.
Does anyone have volte enabled? It keeps switching to hspa the only solution is to use Google voice and hangouts.
The other problem is the lte reception is very weak. Usually where it's full bars on another phone in the same place, this set up has 1 or 2 bars only.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Hi ehBrY,
How did you get LTE to work on your Sprint SM-920P?
I am on Ting.com with 3G data voice working perfectly.
However, cannot get LTE at all.
Please advise on you got your LTE.
Thanks!
Id like to know as well. I only get 3g.
I believe i have the right configuration. When i go to sim info. It says hspa+. But only in automatic. If i go to manual is hspa. I'll post my settings if people need them. Im on att
Post the configuration please
Change bearer to lte in the apn for text on lte. Worked kn s6 and s6 edge. My problem is i cant get lte working this time around on this note 5 in on band 4 just no data conn

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