After updating (successfully aparently) my Touch Pro with the official HTC Rom update, I was asked to set my four digit pin. So I did, I typed in my pin twice. But now the phone does not accept this pin. It is locked, and I am not able to log on. I tried the PUK-code from my operator, but that does not work either.
Also, there is a very long delay (many hours, maybe days?) between every time I am allowed to type in any code, since I tried so many times.
Any suggestions what I can do?
Funny enough something similar happened to a friend of mine. Sunday I told him to Hard-reset his phone (over the phone). Min you, he isn't that quick . After configuring the phone kept asking for a PIN. He entered the wrong PIN ofcourse and was blaming me for giving the wrong instructions. I told him his SIM card was inserted the wrong way. I just gave up and told him to insert his SIM in another phone, which he did. He then unlocked his SIM by using the PUK code. In the mean time I asked him to do another hard-reset without his memorycard inserted. After this final hard-reset I told him to re-insert his SIM card, connections faced down with the corner on the right bottom. Reboot, and his phone was working again.
I'm not saying you inserted youw SIM the wrong way, but he did. And his phone asked him for a pin while apparantely his SIM wasn't inserted... Anyway, give it a try and see if it works.
hey everyone, i have cracked the top of my screen of my orbit the problem is that i had it pin protected and put it in wrong too many times, the keypad shows up, so i am guessing its asking me to type something, dose anyone know what this is, if i can unlock my phone i can read my text messages as the bottom of the screen still functions. I have not changed the boot or anything from the stuff the o2 shipped with it
thanks in advance
After too many pin entry attempts, the phones usually ask for a PUK code. But be careful, after too many PUK entry attempts your SIM is going to stay locked for good.
I've just installed Android with Myn's Warm Donut, Hard-SPL and CustomRUU for Polaris.
Anyway, it works pretty good except that I can't login on the phone because it doesn't accept my PIN code and I've been searching for a while for my papers on it. I just know PIN1 code not PIN2 - is Android using PIN2 to verify the SIM card or is it something wrong?
Also, no matter how many times I enter wrong PIN code it doesn't give me error on the third as it usually does - it locks it completly and you have to use a PUK code.
Anyone know anything or have any suggestions?!
Disable sim pin
ps. use search
not sure if this belongs in this board, but Ive been calling ATT for a while now to get an unlock code for my overseas trip.
I got mine, but...
I just don't know how exactly I'm supposed to enter it, Ive been getting mixed messages from each rep involving the steps, but the code seems to be the same.
Can someone tell me how to enter it?
---things they've told me:
- you need a diff carrier's sim card
- you dont need a diff carriers sim card
- you need to enter stuff like (#7563*638*.........)
- you dont need to enter stuff like (#7563*638*.........)
Well I just called ATT and was given my unlock code... The directions given weren't the best but managed to get it unlocked to hopefully I can help.
The woman on the phone gave me a long winded code #746...*638*742.....# Which obviously didn't work since there is no option to type in # or * when getting to the unlock screen. So I just started typing in the different numbers she gave me. I typed in the second series of 742... numbers which was 8 digits in total and hit enter and my phone was unlocked. I should also mention I did have an Australia sim card in when doing this so I'm not sure whether or not another sim is needed in the process.
Hope this helps and you can get it to work...
what is the 742 number sequence they gave you? id like to try it with my unlock code.
I actually left the code I was give at work so can't give it to you ATM... From what I've read all each individual phone has its own unique code so its doubtful mine would work anyway.
Basically what I did is entered the last 8 numbers that ATT gave me with my Aussie sim in the phone. If you're still not able to get it to work tomorrow I'll find my code at work and you can see if it'd randomly work for you.
I still haven't been able to unlock mine.
Could you please give me a step-by-step guide for unlocking my phone the way that you did?
I just need the steps and the 742 number, i already have my code.
Thank you.
Found this (and cleaned it a bit):
How to enter the unlock code for Samsung Focus (aka NCK)?
To enter unlock code for most Samsung:
Method 1:
1. Insert a foreign sim card
2. Enter the PIN if the card has it
3. now enter code NCK
=> the phone should be unlocked
If your phone does not ask for an unlock code:
Method 2:
1. Switch ON your phone with a non accepted SIM Card
2. Compose:
#7465625*638*CODE#
OR
*#7465625*638*CODE#
OR
#0111*CODE#
WARNING: entering wrong code 3 times or more will FREEZE the phone and you will need an UNFREEZE code (another one).
Hope one of above works for you.
Samsung Focus Unlock worked..
Thanks to Zehns10, the instructions worked perfect. Not only the AT&T person spent an hour trying to help me without success, but I also spent an hour with Samsung Technical Support Level 3 guys and it was a total waste of time.
The key to unlocking your Samsung Focus phone is to have a "NON AT&T SIM CARD" with you and insert that in your phone to proceed with unlocking. Both AT&T and Samsung Tech support will tell you to take the SIM card off and try all kinds of stuff and it simply won't work.
Happy camper, I am now!
AbleFarmer.
Yep, my phones unlocked now
Thanks.
ablefarmer said:
Thanks to Zehns10, the instructions worked perfect. Not only the AT&T person spent an hour trying to help me without success, but I also spent an hour with Samsung Technical Support Level 3 guys and it was a total waste of time.
The key to unlocking your Samsung Focus phone is to have a "NON AT&T SIM CARD" with you and insert that in your phone to proceed with unlocking. Both AT&T and Samsung Tech support will tell you to take the SIM card off and try all kinds of stuff and it simply won't work.
Happy camper, I am now!
AbleFarmer.
Click to expand...
Click to collapse
Agreed - this is what I had to do to unlock my phone - AT&T rep was useless.
Thanks!
strattao said:
Agreed - this is what I had to do to unlock my phone - AT&T rep was useless.
Click to expand...
Click to collapse
I've asked AT&T (just in case) via email and they send me an unlock code with complete instructions including that step (non-AT&T sim card). Total time spent - less than 5 minutes (except waiting for reply, of course). So if you not in hurry, use email
what is the procedure?
i got the unlock code from AT&T
but no procedure.
when I power on I get SIM ERROR
so...where do I enter this lovely code?
AT&T instructions (my copy&paste):
1. Power off the device and insert a non ATT SIM card.
2. Power on the handset.
3. Network Lock will display enter the device unlock code.
4. The SOS key (Left Soft Key) on the lower left side of the device keypad will change to OK. Select OK.
5. Display should read Network Lock Deactivated.
PLEASE NOTE: You only have five (5) tries to unlock the phone. If this process is unsuccessful five times in a row, the phone will be permanently locked to the AT&T network.
Click to expand...
Click to collapse
Sir, I have got my unlock code. When i enter a non accepted SIM card i am getting an error "Incorrect SIM". It does not ask for unlock code. I want to try Method 2 mentioned by you but i am not quite sure what "Compose" means as mentioned in step 2. Also a few screenshots or a video tutorial demonstrating method 2 will be a great help.
Thanks in advance.
Where can I get the unlock code?
cal4877 said:
Where can I get the unlock code?
Click to expand...
Click to collapse
Ask your provider (T-Mobile).
question?
can I ask a really dumb question:
below Method 1 says "3. now enter code NCK" .... Where? using what? the widget that pops up asking for the Pin is a numeric keypad only.
what is it that allows the 'input' of "NCK"???
and similarly, in Method 2, what device/widget/applet allows the input of "CODE" ??
i guess others know this, but so-called "legacy" SIM's are not liked by the i917
EnderPsp said:
Found :
How to enter the unlock code for Samsung Focus (aka NCK)?
To enter unlock code for most Samsung:
Method 1:
1. Insert a foreign sim card
2. Enter the PIN if the card has it
3. now enter code NCK
=> the phone should be unlocked
If your phone does not ask for an unlock code:
Method 2:
1. Switch ON your phone with a non accepted SIM Card
2. Compose:
#7465625*638*CODE#
OR
*#7465625*638*CODE#
OR
#0111*CODE#
WARNING: entering wrong code 3 times or more will FREEZE the phone and you will need an UNFREEZE code (another one).
Hope one of above works for you.
Click to expand...
Click to collapse
I live in Egypt and I won a Samsung Focus S in a Windows Phone development competition (it was held by Microsoft Egypt).
The only problem is that it's locked by AT&T and I'm unable to use my Vodafone Egypt SIM.
I contacted Microsoft here but they keep telling me that they'll get me the code and they don't, so I decided to do this myself.
Can you tell me how to contact AT&T to get the unlock code? I don't think I can call them because that would cost me A LOT (international calls here are very expensive), and tell me what I need to say to them in order for them to give me the code
Contact AT&T via email (see my posts above) or just pay $20 to these guys: http://www.samsungimeiunlock.com/samsung-focus-s-unlock (I hope, $20 is not A LOT for you? )
Ok so I just discovered that I can call AT&T's customer service from Skype for free
So I called them and I told them about my case and gave them my IMEI number, but they couldn't find my unlock code
I asked them what could be the reason for that, they told me that with new phones like mine, the manufacturer doesn't release the unlock codes to the carriers until some time has passed, that time can be a month or a year or forever!
Can someone tell me why would Samsung do this? and does that mean I'll have to use samsungimeiunlock.com to SIM Unlock my phone?
20$ isn't that much (it's approximately 120 Egyptian pounds), but I would've preferred if I was able to get it for free
hassanselim0 said:
Can someone tell me why would Samsung do this?
Click to expand...
Click to collapse
XDA Q&A isn't the best place to ask rhetorical questions. Forward your question to Samsung. Also, as for samsungimeiunlock.com better to ask samsungimeiunlock.com guys directly (I'm not working on samsungimeiunlock.com).
I have a Galaxy s4. My 4 year old was playing with it yesterday and it is now locked. I had a swipe protection on it and he did it so many times that it went to 'enter a pin code". I have NO idea what the pin code is! So I spoke with Verizon and Samsung and they gave me different generic codes to use and none of which worked. So they told me to use google device manager. I was able to locate the phone. It rang when I hit ring. So they told me to lock it. I typed in a new password and confirmed it. My screen lit up with a lock screen. I entered the password and it said "entered unsuccessfully". I tried using a password with a cap...then we tried with just numbers...then we tried with just letters and no caps... nothing worked. and now the pin code screen is not coming up. Just the locked by device manager is.
We took the SIM card out and it still rang and we tried a new password and that didn't work.
I have no idea what I am missing. I don't want to have to reset because I will loose over half of my contacts and word docs and pics. (I don't use backup and I don't have an SD card)
Thank you for any help anyone can offer!!!!!!
Hi
Thanks for writing to us at XDA Assist. It sounds to me like you need a PUK code? Your carrier wasn't able to provide you with one?
No response in two days, thread closed.