epoxy crack? - Nexus 5 Q&A, Help & Troubleshooting

So my mother in law broke her screen on her nexus 5 so we sent it to LG to fix. All they did was send it back saying the reasoning for it being unrepairable is an "epoxy crack". Is this anything serious or could I essentially just buy the screen assembly parts and do it myself?

Usually when there is a crack integrity of the screen is compromise that what I was always told, if it was mine I'd change the screen since it is only about 40$
Sent from my Nexus 5 using XDA Premium 4 mobile app

$40? where at?
Ltdrev said:
Usually when there is a crack integrity of the screen is compromise that what I was always told, if it was mine I'd change the screen since it is only about 40$
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
$40 for the whole assembly? I need the whole thing not just the screen, if so, where? I mean she pushed through the digitizer etc as well...

twister99403 said:
$40 for the whole assembly? I need the whole thing not just the screen, if so, where? I mean she pushed through the digitizer etc as well...
Click to expand...
Click to collapse
40$ is just for the screen the whole thing is more 90$ to 150$

I have the exact same problem, LCD is busted, I sent it in, received it back with no word. Work order says "epoxy cracked" and "unrepairable". Of course it's repairable, I just don't feel comfortable doing it myself. Does LG really refuse to fix anything that's not covered by warranty? I'd gladly pay for them to fix it.

Related

[Q] Inspire Screen Replace

Long story short... I dropped it from less then a foot height onto the ground by accident. The way it hit caused spider-cracks on the screen in the left lower corner. I'd take a picture but it doesn't really matter all that much. It only looks like the top layer got hit and it's not that deep or bad off but still takes up a fair enough portion of the screen. But every morning the cracks increase for some reason, perhaps pressure.
Looking for cheap options to replace it. Do I need a digitizer or just S-LCD screen? I'll do it myself if someone has a guide to replace it.
FirefighterDown said:
Long story short... I dropped it from less then a foot height onto the ground by accident. The way it hit caused spider-cracks on the screen in the left lower corner. I'd take a picture but it doesn't really matter all that much. It only looks like the top layer got hit and it's not that deep or bad off but still takes up a fair enough portion of the screen. But every morning the cracks increase for some reason, perhaps pressure.
Looking for cheap options to replace it. Do I need a digitizer or just S-LCD screen? I'll do it myself if someone has a guide to replace it.
Click to expand...
Click to collapse
Search for the Desire HD howto... its a very complex fix even for just a screen... i just sent mine off to HTC.. because it was more pain to fix it than to spend the extra 60$ to have HTC fix it and warrenty it for 90days... they replace the lcd/digitizer, housing and everything else took them 4 days to do it and ship it back to me
wade7919 said:
Search for the Desire HD howto... its a very complex fix even for just a screen... i just sent mine off to HTC.. because it was more pain to fix it than to spend the extra 60$ to have HTC fix it and warrenty it for 90days... they replace the lcd/digitizer, housing and everything else took them 4 days to do it and ship it back to me
Click to expand...
Click to collapse
What was the price direct from HTC just for ref? And is there a direct dial or is it done via their site?
Drew
Sent from my Desire HD using XDA App
wade7919 said:
Search for the Desire HD howto... its a very complex fix even for just a screen... i just sent mine off to HTC.. because it was more pain to fix it than to spend the extra 60$ to have HTC fix it and warrenty it for 90days... they replace the lcd/digitizer, housing and everything else took them 4 days to do it and ship it back to me
Click to expand...
Click to collapse
It only cost 60$ to be repaired?! I thought it'd be like $300+ to have it replaced. If it's only $60 dollars I'll pay it
FirefighterDown said:
It only cost 60$ to be repaired?! I thought it'd be like $300+ to have it replaced. If it's only $60 dollars I'll pay it
Click to expand...
Click to collapse
I think its around $150 to be fixed from HTC.
Sent from my Desire HD using XDA App
Broke my digitizer this weekend. Ordering a replacement, and I'm planning on putting together a how to.
Jeffsmashkot said:
Broke my digitizer this weekend. Ordering a replacement, and I'm planning on putting together a how to.
Click to expand...
Click to collapse
That would be great if you could!
Sent from my Desire HD using XDA App

Worth buying an gs3 w/ broken screen?

I have found a craigslist post in my area saying there letting go there phone for $250. In the post they continue to say that only the screen is cracked. A picture they posted shows the phone on with cracks on the screen.
I have emailed them and they replied that if it doesn't sale they will just repair it, because it only cost $18 (this concerns me, why not just repair on such an expensive phone)
My questions: is it worth it?? Also what questions do you think I should ask? And if I meet them in person what should I look for?
Thanks in advanced xda folks!
Sent from my Droid using Tapatalk 2
My friend cracked the glass on his and the screen won't even turn on. I called the phone and it rang but the screen wouldn't light up and the digitizer wouldn't register touches. So I'd stay away.
I have seen replacement screens on eBay for $20 or so, but I believe that the digitizers are glued to the screen.
If you can't cleanly separate the two, you're probably in for the cost of a replacement combo ... about $200.
Still cheaper than a new one outright ...
Sent from my SCH-I535 using xda premium
I've seen replacement screens on ebay for maybe $15-20 but to replace it seems rather difficult: http://www.youtube.com/watch?v=_70-W9JjVjg&feature=relmfu.
It's really up to you whether it's worth it or not. If you're up for the challenge of replacing the screen (or if you think you can live with the crack, you didn't mention how bad it is) then go for it. If not, I'd probably stay away as this doesn't exactly seem like an easy fix.
Try lowering his price to 200$ then send it in to Samsung they will charge about 190$ to replace it. The digitizer is glued to glass and u won't be able to separate and put on new glass.
Sent from my SCH-I535 using Tapatalk 2
If you can talk him down some and just pay Sammy... Most definitely.
Sent from my SCH-I535 using xda premium
thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2
motrinHD said:
thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2
Click to expand...
Click to collapse
It may not be broken but its all one unit.. my guess is they already know this or they would have gotten it fixed themselves
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
If you can get it at a decent price and can replace the screen cheaply then i would say go for it.
Sent from my rooted/unlocked SCH-I535 using xda premium
Dra$tiK said:
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
Click to expand...
Click to collapse
Where did u get that quote I have a broken gs3 and best option is Samsung 180 shipped and returned. OP did the phone need bezel replaced? Here is my damaged phone not one scratch on bezel landed perfectly flat and the SGP case doesn't offer much protection over the screen its almost flush. If it was under or roughly 160-180 plus 180 screen replacement sub 400 gs3 good price.
Sent from my SCH-I535 using Tapatalk 2
I live in the Twin cities area of Minnesota... Its a local shop that does all kinds of phones.. But that's what they quoted me.. since it was a such a new phone

Screen Repair Service?

Hi I literally just cracked my screen and I am just wondering if there is a place to send my phone in to get it repaired (for a price of course)?
If so can someone send me a link to it?
Thanks a ton,
Ljbaumer
Sent from my SCH-I535 using xda app-developers app
No local place? We have a guy who calls himself Iphone Todd. He can fix all types of screens.
Where are you located
Sent from my Samsung-SGH-I717 using xda premium
Berkeley, CA
Sent from my SCH-I535 using xda app-developers app
Send it to me. And $100 too. Lol jk check Craigslist
Sent from the Matrix
Try directfix.com
Sent from my SCH-I535 using xda app-developers app
my girlfriend cracked her screen and she paid 150 and sprint replaced the phone........ for a refurb
Here's someone who replaced just the screen:
http://forum.xda-developers.com/showthread.php?t=1904554
You will probably either have to do it yourself or send it in for a refurb.
Sent from my SCH-I535 using Tapatalk 2
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium
Check if the carrier or Samsung will replace/repair the phone for you. If you have insurance on your phone w/ your carrier then you can make a claim as well. A replacement screen costs over $200.
afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Wow that isn't too bad, some local places around here charge $299!
TCM55 said:
Wow that isn't too bad, some local places around here charge $299!
Click to expand...
Click to collapse
$300!?!??! wow, that's incredible. I opted for insurance. I believe Verizon's deductable is $100.
Just cracked my screen, assurian charged me $99. Hope its not a defective refurb.
Sent from my unlocked VZW Galaxy S3
I sent mine to the Samsung repair depot. It took 10 days total time but cost $156.00.... unfortunately I did not have insurance.
All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
Sent from my SCH-I535 using xda app-developers app
lelandholton said:
All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
That's pretty horrible reasoning. Maybe they don't feel comfortable taking a heat gun to a $400 phone with no guarantee that it will be fixed. Have you ever paid to have a car fixed? I did the head gasket on my mustang and saved my self 3000 but would I think someone was lazy because they took there's too a shop? Of course not they may just not have the technical skills.
Sent from my SCH-I535
me too! cheaper now
afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
i am sending mine in to samsung. As of today cost is 135.31 after shipping both ways. this is to replace glass, lcd and digitizer, sounds like i'll get a new frame too!
**edit**
FYI i lacked the technical skills to do this. my lcd and digitzer was fine. then i tried to remove the glass, well i suck at life and i broke the lcd and cut the digitizer! so im a noob! BFD! and yes i read the how to and watched vids, even had a second set of hands. i would say try it, you're looking at 20 bux nowadays for the glass. if you break it like me its still under $140 to send it in to get it fixed by samsung. better than having some pro screen guy do it, he charges you much more the glass alone.
(if this helped please give me a thanks)
Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.
glacious2k said:
Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.
Click to expand...
Click to collapse
If you are replacing just the glass yes. If your LCD is busted don't bother. send to samsung, its cheaper than all other options.
i cracked just the glass, bought a new red glass (which i still have in packaging) and 2mm tape (still have too in package) PM if you want them.
in the process of removing old glass, i destroyed my LCD, this is why I'm sending to samsung.
20$ for the glass is definately worth an attempt on your own but research alot before you do, its a tedious and scary process, at least its scary when you see the lcd break...
unless i'm looking in the wrong places, you cant find an LCD/ digitizer/ glass assembly for less than $135.31 shipped.
if you are in a hurry and trust yourself, and money isn't a factor, do it yourself, shipping to samsung will take around 10 days. But if money isn't a factor just buy a new phone and sell yours on ebay!
Knock on glass, I haven't broken the screen on any of my phones... even dropped my SGS3 a couple of times with zero protection on it... whew! :highfive:

Broken screen. Wat do?

Dropped my phone getting out of my SI. It was on my lap. Case on it. Cracked the glass. What do i do? Would google repair it Or lg? Any idea on price? Or Would taking it to a cell phone repair shop be cheaper?
My digitizer and lcd are fine. Just shatterd the glass.
Any good tips/tricks to get me thru till Its fixed?
Still have on the screen protector. Would taking it off makes the digitizer brake?
Any info is helpful.
Pretty bummed it happened. It broke my damaged phone cherry, So to say. Hahaha.
Sent from my Nexus 5 using Tapatalk
Check the prices. I'd say the local repair shop will be cheap.
Sent from my Nexus 5 using xda app-developers app
Firstly,go to your local repair shop and check the prices yourself.Screen repairs are often expensive,it can cost you 1/2 price of the phone itself.Well... If you can live without this phone,buy a new phone instead
Sent from my MT27i using xda app-developers app
zakkyzombie said:
Dropped my phone getting out of my SI. It was on my lap. Case on it. Cracked the glass. What do i do? Would google repair it Or lg? Any idea on price? Or Would taking it to a cell phone repair shop be cheaper?
My digitizer and lcd are fine. Just shatterd the glass.
Any good tips/tricks to get me thru till Its fixed?
Still have on the screen protector. Would taking it off makes the digitizer brake?
Any info is helpful.
Pretty bummed it happened. It broke my damaged phone cherry, So to say. Hahaha.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Lg or Google is the best bet.
First of all. The glass is the digitizer. Same part. And the LCD and digitizer are fuzed. You need to replace the entire front panel. That part alone is roughly $130 to $150usd. Lg charges 150 usd. A shop would still need to buy the part.
Sent from my Nexus 5 using xda app-developers app
So if i got one off ebay, could i do it myself? Or Would it be 10/10 hard?
Sent from my Nexus 5 using Tapatalk
zakkyzombie said:
So if i got one off ebay, could i do it myself? Or Would it be 10/10 hard?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Look on Youtube for an iFixit video/tutorial if it is available yet. Here`s a video http://www.youtube.com/watch?v=OPuCmfhzgbg for instance.
I've seen many how-to videos on screen replacement. I would def try to do it myself.
Sent from my Nexus 5 using xda premium

What are my options here? Cracked digitizer but NOT cracked screen...

First off, I love my note 3. This phone is so close to perfect I can't bear the fact that I broke it somehow.
After having no case/screen protector since I got this phone.. sometime end of summer.. I bought my first case off of amazon. I received it YESTERDAY.. today.. while it was in the case, in my back pack (in a nice "protective" pouch that is lined with soft cloth) somehow it cracked the lcd screen (or digitizer) but the GLASS IS NOT CRACKED. Infact there's no physical damage to the phone at all, no dents or scratches anywhere on the phone at all, even looking at the screen under a light. Nothing on the glass.
SO I'm heart broken. It's my secondary phone so I have no insurance on it.
What would you do ? It's a sprint phone.. black.
You have to replace your complete screen.
It's called a full assembly.
You can't just replace you lcd alone.
They cost around $200.
Try parts4repair.com
I repair alot of phones and this site always has the best quality.
Sent from my SM-N9005 using xda app-developers app
So you can not see any damage on phone? How about warranty?
Spere said:
So you can not see any damage on phone? How about warranty?
Click to expand...
Click to collapse
this
if you cant see any drop mark then warranty it like a baws
Spere said:
So you can not see any damage on phone? How about warranty?
Click to expand...
Click to collapse
There's no damage at all, not even a slight scratch. I'm actually a little curious how it happened.
So it can really be some fault in phone that'll go under warranty have you tried resetting phone if it's some software fault / bug?
Sent from my SM-N9005 using XDA Premium HD app
Spere said:
So it can really be some fault in phone that'll go under warranty have you tried resetting phone if it's some software fault / bug?
Sent from my SM-N9005 using XDA Premium HD app
Click to expand...
Click to collapse
Yes.. you can see the top third of the screen for a minute or two, then it goes black/digital looking (8 bit graphics) and then eventually joins the bottom of the screen - being broken.
J3ff said:
Yes.. you can see the top third of the screen for a minute or two, then it goes black/digital looking (8 bit graphics) and then eventually joins the bottom of the screen - being broken.
Click to expand...
Click to collapse
Actually - I looked at it under the light, if you hold it up to your eye level you can see a cracked digitizer
J3ff said:
First off, I love my note 3. This phone is so close to perfect I can't bear the fact that I broke it somehow.
After having no case/screen protector since I got this phone.. sometime end of summer.. I bought my first case off of amazon. I received it YESTERDAY.. today.. while it was in the case, in my back pack (in a nice "protective" pouch that is lined with soft cloth) somehow it cracked the lcd screen (or digitizer) but the GLASS IS NOT CRACKED. Infact there's no physical damage to the phone at all, no dents or scratches anywhere on the phone at all, even looking at the screen under a light. Nothing on the glass.
SO I'm heart broken. It's my secondary phone so I have no insurance on it.
What would you do ? It's a sprint phone.. black.
Click to expand...
Click to collapse
You can probably still use it with the S-pen
xclub_101 said:
You can probably still use it with the S-pen
Click to expand...
Click to collapse
if there is no obvious damage such as a mark where is bounced on the ground or a crushed screen, i'd warranty it.
Isn't the Note a bit large to place in your back pocket?
Sent from my SM-N900T using Tapatalk
I had the same thing happen, although it happened after someone else dropped the phone.
I ended up buying a new front assembly for the phone for about $237. It was the only seller that affirmatively listed the display as AMOLED. The repair was pretty straightforward and it works well now
Sent from my SM-N900T using Tapatalk
ggabriele3 said:
I had the same thing happen, although it happened after someone else dropped the phone.
I ended up buying a new front assembly for the phone for about $237. It was the only seller that affirmatively listed the display as AMOLED. The repair was pretty straightforward and it works well now
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Is it already out of warranty from Samsung that u bought parts by urself ?
@op send it to Samsung and get it fixed for free. Got nothing to lose
Sent from my SM-N9005 using Tapatalk
nlatifolia said:
Is it already out of warranty from Samsung that u bought parts by urself ?
Click to expand...
Click to collapse
I was told that the drop wasn't covered by the warranty.
Sent from my SM-N900T using Tapatalk
ggabriele3 said:
I was told that the drop wasn't covered by the warranty.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
but you didnt drop it.
He said someone else dropped it....
But a good hit on the side of the phone can crack an lcd. Seen many.
You cant see any thing wrong unless you hold it into the light.
Sent from my SM-N9005 using xda app-developers app
TrompKramer said:
He said someone else dropped it....
But a good hit on the side of the phone can crack an lcd. Seen many.
You cant see any thing wrong unless you hold it into the light.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
I decided to go the honest route.
Handed her the phone saying that I dropped it, don't have insurance, can't get it anymore because it's been too long and asked if there was anything that could be done.
She smiled, said "Finally someone is honest, let me see what I can do"
Turns out they had a broken Note3 in the back with a good digitizer and screen.
Charged me 75 bucks, signed me up for insurance (I'm months outside the 30 day window) and sent me on my way.
Sure it's not free, but for 75 bucks and I don't have to mess with it and I kept my integrity, I'm happy!
dragoncius said:
but you didnt drop it.
Click to expand...
Click to collapse
I didn't drop it, but someone else did. So the warranty was gone.
The parts for the repair cost $237, i think, and was totally doable.
Cobris said:
You have to replace your complete screen.
It's called a full assembly.
You can't just replace you lcd alone.
Click to expand...
Click to collapse
you actually can replace just the screen - there is a youtube video of a guy doing it.
However, when I did it, it was actually cheaper to buy the entire assembly...not to mention much easier.

Categories

Resources