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hey guys.
i just want to know if you guys can replicate a problem i found and see if the problem i have is isolated or not.
so i've been charging my phone today and noticed that when i try and power down the phone while it is charging, the phone hangs at the shutdown circle and freezes.
when i unplug the charger (wall charger), then the phone immediately turns off.
at first i thought it was because of low battery ( i ran the phone until it died).
then i thought it was because i had no wireless connection (was in building-no signal).
when there was enough juice, i shut down the phone (not charging this time) and the phone powers down.
if this has been already covered, i apologize...
sorry for the bad grammar/punctuations. im feeling lazy. lol
40 views and no comments?
defective NS?
My phone powers down while plugged in just fine. I just checked for you.
It takes about 30 seconds of the spinning shutting down message, then the screen switches to the battery charge icon for a few seconds, then the screen goes black.
A quick press (don't hold) of the power button brings back the battery charge icon for another 10 seconds or so.
Thanks for the reply. What is weird is that I tried the test at my local best and their demo phone was exhibiting the same thing. Maybe I'm not letting it shut down long enough.
okay, i've powered down again while charging. stuck on power down screen.
been over 2 min.
looks like i'm replacing this today.
anyone else want to chime in on this?
predation said:
okay, i've powered down again while charging. stuck on power down screen.
been over 2 min.
looks like i'm replacing this today.
anyone else want to chime in on this?
Click to expand...
Click to collapse
Since you're going to have to do a factory wipe/reset for privacy/security to exchange the phone anyways, can I suggest that before you assume the phone is bad that you perform a factory reset on it and then test again?
For all we know, you've got some rogue app that is causing the problem. I'd hate to see the NS returned as bad hardware when it might possibly just be bad software you've installed...
distortedloop said:
Since you're going to have to do a factory wipe/reset for privacy/security to exchange the phone anyways, can I suggest that before you assume the phone is bad that you perform a factory reset on it and then test again?
For all we know, you've got some rogue app that is causing the problem. I'd hate to see the NS returned as bad hardware when it might possibly just be bad software you've installed...
Click to expand...
Click to collapse
exactly what i plan on doing. gonna do a factory reset first.
But i think it will still happen because the demo unit at bestbuy was a clean install with no apps on there.
But i will update as soon as i restore!
thanks distorted!
wanted to add that when i shut down the phone while it was usb connected to the comp, it shut down properly and i saw your battery icon you were mentioning.
edit:
now i tried other wall plugs, usb cords and such and it all shuts down.
very weird.
It looks like it was the micro usb charger that i was using that was the problem.
I was using one that came with my blutooth charger.
I double checked all the information of the BT plug and compared with the ones that worked. the bluetooth cable was rated a .7 amps (just like the one that came with the nexus s). other cables were rated at 1 amp (which shut down the phone fine).
oi! saved me the trip to best buy.
i tested before and after factory reset.
all good except for the BT charger.
I can confirm that this is an issue. I have a spare micro-usb cable, and when I connect that to the computer, it charges fine, but the usb-debugging or usb-drive options never appear.
While it's in this state, and I go to shut down, the Power off - Shutting Down... screen will in fact freeze until the USB cable is unplugged. It does not do this with the stock usb cable.
When this "bad" cable is used with the stock wall charger, the same thing happens.
Hmmm... I wonder what can be causing this. Anyone else have this happening?
My best guess is that maybe there's something different with the pins and they are shorting/not aligned right in some cables.
chadrockey said:
My best guess is that maybe there's something different with the pins and they are shorting/not aligned right in some cables.
Click to expand...
Click to collapse
that is what im thinking.
at least i know my NS isn't defective!
Hi Guys,
I am hoping somebody can help me out here. I came home from work this evening to find that my Transformer was not powering up? At first I thought the batteries (both in the tablet, and the dock) had died, so I plugged it into the mains....nothing
Not even the little light on the side to show it is charging. I have checked different power sockets, and tried to see if my PC would recognize it...again, nothing.
I have tried charging through the dock and direct into the tab...nothing.
I was running the Prime ROM so if I sent it back to Asus I am sure they would reject any warranty claim. Can anybody think what the problem could be or give any advice?
Thanks in advance
Ben
Press power button for like 25 seconds to see if the tablet will restart.
Check if you can go on APX mod and try nvflash.
If this doesnt work i think you can easily RMA your unit without worrying about warranty.
FabioRochapt said:
Press power button for like 25 seconds to see if the tablet will restart.
Check if you can go on APX mod and try nvflash.
If this doesnt work i think you can easily RMA your unit without worrying about warranty.
Click to expand...
Click to collapse
Hi, have tried all this but nothing at all. I will try and send it back (any ideas how I go about doing that?) and hope they don't realize I had a non standard system on there.
Unless anybody else has any ideas?
Still have no idea how it happened though, both the tablet AND the keyboard? Both were working fine less that 24 hours ago!
actually sounds like you may have broken your charger (the cable) as you said BOTH devices wouldn't charge. I would look for another charger (find someone who will loan you theirs) or buy another online, just to check and see if I am right. Dunno what else to say, if it isn't the charger and your tablet won't turn on or charge, then there should be absolutly no worry about RMAing it.
I second trying a new charger. I bought one TF and the charger was DOA, after some research, apparently this is the weak point of the Asus...they make really junk chargers. You PC won't charge the TF either, at least not in the standard sense, the TF requires +12 volts to charge, if you plug into a PC over night (5volts or.whatever) you may only get a couple of percent.
If both dock and tab aren't charging, and Asus is known for crap chargers, then logic would dictate that you have a bad charger... That or you have a bad dock and tablet... A less likely scenario. Radio shack sells a 12v charger with a USB end that will charge your TF perfectly... I have one as a backup, cost 25 bucks. Good luck.
Sent from my SGH-I997 using XDA App
I agree with both you guys! I think its the charger also; my reasoning behind this is I left the cable plugged into my PC and every now and then it attempts to boot, it even got to the lock screen once and then turned off.
As you say USB charging does work...just very...very...slowly!
I assume it was just a bad coincidence that both dock and tablet got drained at the same time as my charger dying! I will try and get my hands on another charger to see what happens
Cheer
I got the same problem. Since I have two TFs in the house, the charger was quickly ruled out. I had Prime loaded at the time.
I tried to get the TF into APX mode to nvflash (blindly as there was no display) back to stock. I could hear the unit went to APX mode (thru the PC's speaker). Nvflash saw the unit but couldnot finish loading the bootloader.ini.
I suggest you to try the same and maybe got better luck.
Anyway, I returned (took the chance) the unit with Prime still on it. They didnot find out eventhought they didnot replace anything but putting back the stock ROM, saying NoTroubleFound (the story didnot ended here ---> another RMA).
Hi, Ok..So I left it plugged into overnight and through the day (about 18 hours) and it charged to 60%. This gave me a chance to test a couple of things; the first thing I did was to install another ROM, in this case, Revolver.
Once it had finished installing...it booted fine, and guess what...The charging worked!!! YEY for Revolver!
I can only assume by this that the Prime ROM I was using somehow managed to get corrupt and kill the battery AND not allow charging.
I am so so so glad that the Revolver ROM has sorted things. I may go back to Prime though as I have never had problems before and like the ROM.
Cheers guys for all the help that was offered!
Ben
bendonahue said:
Hi, Ok..So I left it plugged into overnight and through the day (about 18 hours) and it charged to 60%. This gave me a chance to test a couple of things; the first thing I did was to install another ROM, in this case, Revolver.
Once it had finished installing...it booted fine, and guess what...The charging worked!!! YEY for Revolver!
I can only assume by this that the Prime ROM I was using somehow managed to get corrupt and kill the battery AND not allow charging.
I am so so so glad that the Revolver ROM has sorted things. I may go back to Prime though as I have never had problems before and like the ROM.
Cheers guys for all the help that was offered!
Ben
Click to expand...
Click to collapse
Ok...Spoke to soon! It isnt charging from the mains, so now I do suspect the charger. However the reason I initially thought the problem was fixed is that when I plug the tablet, into the dock, the battery charging light flashes on the dock?!?!?
Almost as if the tablet is charging the dock, but I didnt think this was possible?
Oh I dont know anymore, my little brain is getting all confused!
I'm pretty sure that light flashes regardless, when the tab is mounted to the dock, but don't quote me on that. Also, try the freezer trick, seems like to me that your charger isn't quite 100% dead. put it in a zip lock bag and toss it in the freezer for half an hour and then try it again.
Sent from my SGH-I997 using XDA App
theraffman said:
I'm pretty sure that light flashes regardless, when the tab is mounted to the dock, but don't quote me on that. Also, try the freezer trick, seems like to me that your charger isn't quite 100% dead. put it in a zip lock bag and toss it in the freezer for half an hour and then try it again.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Ermm.....Really...This one I have never heard before. What is freezing it supposed to do? And surely that would cause more harm then good?
Or is it April Fools *check calendar*...Nope!
bendonahue said:
Ermm.....Really...This one I have never heard before. What is freezing it supposed to do? And surely that would cause more harm then good?
Or is it April Fools *check calendar*...Nope!
Click to expand...
Click to collapse
Oh my lord! This actually worked! lol. I have to admit to being a bit skeptical but thanks for the advice, I appreciate it loads!
No problem man, it has to do with a built in temp switch in the charger. You'll still need a replacement but at least you are operating now. Like I said previously,I recommend the radio shack 12v charger with USB end, its the enercell 12v adapter cat# 273-358.
Sent from my SGH-I997 using XDA App
theraffman said:
No problem man, it has to do with a built in temp switch in the charger. You'll still need a replacement but at least you are operating now. Like I said previously,I recommend the radio shack 12v charger with USB end, its the enercell 12v adapter cat# 273-358.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Thanks, I found a replacment on Amazon.co.uk (I live in England) which appears to be right for the job. http://www.amazon.co.uk/Ex-Pro®-Var...ent-supply/dp/B005EWJGXG/ref=pd_sim_sbs_ce_16
Thanks again
Hello,
This is the first time I am using Android so please understand that I know basically nothing about it.
So I received a refurbished note 10.1 (software 4.0.4) with about 50% of battery left. I played with it like 3 hours and then updated to 4.1.1 (or 4.1.2), battery went down to like 10% so I plugged the charger in and kept playing. After further 30mins I realised my battery still goes down (8%). I had a quick look in Google and many people are saying that after updating to JB tablet takes very long time to charge or doesn't charge at all. I thought mine will charge slowly so I left it overnight plugged in. I woke up with 7%...
I tried charging it with a USB cable connected to a TV, in the first hour it charged to 8 and after that (about 3h) it stayed the same.
So the question is: Is it the charger, software or is it just a faulty tablet?
What I would like to try is to downgrade it back to 4.0.4 but I am not sure how to do that (or if it is safe) with such low battery level. Is it possible to downgrade when tablet is off?
Thank you
edmund5 said:
Hello,
This is the first time I am using Android so please understand that I know basically nothing about it.
So I received a refurbished note 10.1 (software 4.0.4) with about 50% of battery left. I played with it like 3 hours and then updated to 4.1.1 (or 4.1.2), battery went down to like 10% so I plugged the charger in and kept playing. After further 30mins I realised my battery still goes down (8%). I had a quick look in Google and many people are saying that after updating to JB tablet takes very long time to charge or doesn't charge at all. I thought mine will charge slowly so I left it overnight plugged in. I woke up with 7%...
I tried charging it with a USB cable connected to a TV, in the first hour it charged to 8 and after that (about 3h) it stayed the same.
So the question is: Is it the charger, software or is it just a faulty tablet?
What I would like to try is to downgrade it back to 4.0.4 but I am not sure how to do that (or if it is safe) with such low battery level. Is it possible to downgrade when tablet is off?
Thank you
Click to expand...
Click to collapse
Factory reset or reflash the firmware JB you flashed .
But i would return to the seller has you have no evidence JB is the problem as you only had the tablet 3 hours .
Flash any firmware via Odin min requirements 30% battery to be safe .
jje
jje
edmund5 said:
Hello,
This is the first time I am using Android so please understand that I know basically nothing about it.
So I received a refurbished note 10.1 (software 4.0.4) with about 50% of battery left. I played with it like 3 hours and then updated to 4.1.1 (or 4.1.2), battery went down to like 10% so I plugged the charger in and kept playing. After further 30mins I realised my battery still goes down (8%). I had a quick look in Google and many people are saying that after updating to JB tablet takes very long time to charge or doesn't charge at all. I thought mine will charge slowly so I left it overnight plugged in. I woke up with 7%...
I tried charging it with a USB cable connected to a TV, in the first hour it charged to 8 and after that (about 3h) it stayed the same.
So the question is: Is it the charger, software or is it just a faulty tablet?
What I would like to try is to downgrade it back to 4.0.4 but I am not sure how to do that (or if it is safe) with such low battery level. Is it possible to downgrade when tablet is off?
Thank you
Click to expand...
Click to collapse
Have you tried charging from an actual power outlet I don't believe that you can charge them via tv, pc or any other device only via an actual power outlet.
As far as roling it back to ics I believe you would have to flash it but don't take my advice on that one, maybe someone else could advise?
Also no I would upgrade or down grade firmware without a fully charged battery.
I found that mine was charging worse after jb update I actually factory reset it and its a tiny bit better, I still find though that if I want to charge it fast its best to turn it off and let it charge, I also noticed that the biggest culprit for draining the battery atleast on my device is Skype just having it running in the background drains it heaps.
JJEgan said:
Factory reset or reflash the firmware JB you flashed .
But i would return to the seller has you have no evidence JB is the problem as you only had the tablet 3 hours .
Flash any firmware via Odin min requirements 30% battery to be safe .
jje
jje
Click to expand...
Click to collapse
Yeah.. but what if I can't charge it?
Can I factory reset (I believe that's via recovery mode?) when battery is almost dead?
JTG81 said:
Have you tried charging from an actual power outlet I don't believe that you can charge them via tv, pc or any other device only via an actual power outlet.
As far as roling it back to ics I believe you would have to flash it but don't take my advice on that one, maybe someone else could advise?
Also no I would upgrade or down grade firmware without a fully charged battery.
I found that mine was charging worse after jb update I actually factory reset it and its a tiny bit better, I still find though that if I want to charge it fast its best to turn it off and let it charge, I also noticed that the biggest culprit for draining the battery atleast on my device is Skype just having it running in the background drains it heaps.
Click to expand...
Click to collapse
I left it charging the whole night using the included charger (It looks like an original one) and as I said it only dropped by 1% (tablet was off the whole process)
From what I know it does charge through TV's and stuff but it just is a lot slower.
And I have no apps running, wifi off, gps off - everything off. RAM cleared
// After about 3 hours of charging through a TV it went up by 1%...
I left it charging through a TV because if a normal AC didn't help I thought it may be something to do with the charger.
edmund5 said:
Yeah.. but what if I can't charge it?
Can I factory reset (I believe that's via recovery mode?) when battery is almost dead?
I left it charging the whole night using the included charger (It looks like an original one) and as I said it only dropped by 1% (tablet was off the whole process)
From what I know it does charge through TV's and stuff but it just is a lot slower.
And I have no apps running, wifi off, gps off - everything off. RAM cleared
// After about 3 hours of charging through a TV it went up by 1%...
I left it charging through a TV because if a normal AC didn't help I thought it may be something to do with the charger.
Click to expand...
Click to collapse
Factory reset is in settings under personal heading its the backup/reset tab obviously make sure you back up your stuff first or you will loose it, this won't role it back to ics but might help. Also I have never found that any of my android devices charge via another Device only wall outlet they do maintain the power level there at but don't really charge.
Do you have another ac adapter I youncould use to test with try a different ac adapter if possible.
charging cable likely cause
I have had very bad luck with factor Samsung cables.. I would Use a different usb cable and wall plug usb brick.. make sure its output is equal to or above the original Samsung charger .
This is likely why the device was returned to begin with. As most of us know refurb devices are usually just open box customer returns. Often are just factory reset and resold .
JTG81 said:
Factory reset is in settings under personal heading its the backup/reset tab obviously make sure you back up your stuff first or you will loose it, this won't role it back to ics but might help. Also I have never found that any of my android devices charge via another Device only wall outlet they do maintain the power level there at but don't really charge.
Do you have another ac adapter I youncould use to test with try a different ac adapter if possible.
Click to expand...
Click to collapse
oh, I forgot to mention, I have tried this because I thought it will go back to ics.
I dont have any other adapters, as I said this is the first time Im working with Android.
But, my friend has Galaxy S3, will that work?
erica_renee said:
I have had very bad luck with factor Samsung cables.. I would Use a different usb cable and wall plug usb brick.. make sure its output is equal to or above the original Samsung charger .
This is likely why the device was returned to begin with. As most of us know refurb devices are usually just open box customer returns. Often are just factory reset and resold .
Click to expand...
Click to collapse
Shall I try a different charger then?
edmund5 said:
oh, I forgot to mention, I have tried this because I thought it will go back to ics.
I dont have any other adapters, as I said this is the first time Im working with Android.
But, my friend has Galaxy S3, will that work?
Click to expand...
Click to collapse
Shall I try a different charger then?
Click to expand...
Click to collapse
It might work check the voltage to see if its the same and use your usb cable, they use mini usb I believe. Thats the other thing the usb cable that you using might be stuffed. The cable on galaxy tab 7 looks 100% but it doesnt work at all, as erica_renee said samsung chargers aren't the greatest.
I use a Belkin charger much stronger than samsung original
From what I've read, one review says that there is no way to use a S3 charger. + it has 1A
Apparently note uses different pin configurations..
I have no idea what to do now... :<
What about finding a galaxy tab charger?
edmund5 said:
From what I've read, one review says that there is no way to use a S3 charger. + it has 1A
Apparently note uses different pin configurations..
I have no idea what to do now... :<
What about finding a galaxy tab charger?
Click to expand...
Click to collapse
Galaxy tab charger will work I have and I just use it for both without any problems, you could go to tandy electronics or radio shack depending on what country your in they might have somethingcheap that might work or the might be able to test the one your got to see if its actually working
JTG81 said:
Galaxy tab charger will work I have and I just use it for both without any problems, you could go to tandy electronics or radio shack depending on what country your in they might have somethingcheap that might work or the might be able to test the one your got to see if its actually working
Click to expand...
Click to collapse
Right, before I get one, at the moment Im trying to use iPhone charger with the standard samsung cable. I showed a red cross (what I would expect it to show). I then tried to hold the volume up while plugging it in (Ive read on one forum that it helps, not sure what it does but worth trying) and it jumped up by 1% - no red cross now... I have no idea what Im doing or why no red cross is visible.. ehh
//edit:
Guys.. this is working!
Another 1% in 15 mins.. It may not be much but believe me, Ive been waiting for that 1% for a long time
I'll give an update soon
//
Further 15-20 mins and it increased by 2%. Well, yay! I guess
edmund5 said:
Right, before I get one, at the moment Im trying to use iPhone charger with the standard samsung cable. I showed a red cross (what I would expect it to show). I then tried to hold the volume up while plugging it in (Ive read on one forum that it helps, not sure what it does but worth trying) and it jumped up by 1% - no red cross now... I have no idea what Im doing or why no red cross is visible.. ehh
//edit:
Guys.. this is working!
Another 1% in 15 mins.. It may not be much but believe me, Ive been waiting for that 1% for a long time
I'll give an update soon
//
Further 15-20 mins and it increased by 2%. Well, yay! I guess
Click to expand...
Click to collapse
Not good where did you get it, does it have warranty make em fix it and give you another charger
Hi all,
last night my n8000 stop charging. ..
I even tried the different chargers and also tried to charge thru pc...
When I connect with charger the beep sound come but nothing more and cross sign appears on battery icon.. and worst of all my n8000 not even recognized by pc even...
Any idea ?
EDIT : changed the cable and everything returns to normal
Yes, return under warranty... This is not right. It sounds like the usb connector might have a problem...
I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
EDIT: It is not a brick problem, it is a charging issue. I can charge my phone in the car, but not through a wall charger or connected to a pc. When plugging into a pc, it does not register anything at all.
solido888 said:
I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
Click to expand...
Click to collapse
It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
buhohitr said:
It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
Click to expand...
Click to collapse
I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
solido888 said:
I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
Click to expand...
Click to collapse
Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
snackwells said:
Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
Click to expand...
Click to collapse
Unfortunately, I do not.
solido888 said:
Unfortunately, I do not.
Click to expand...
Click to collapse
Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store. At least then you can rule out a charging/USB charge port/battery issue vs something else
snackwells said:
Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store.
Click to expand...
Click to collapse
I don't know anyone. I am going to try and seek help at the verizon store, but they seem so useless whenever I go, and I think they will be more motivated to sell me a new phone.
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
solido888 said:
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Turns out, it only worked on my car charger. The problem persists outside of my car. I cannot charge either through a wall outlet or on a USB cord connected to a PC. I have tried 2 instances of each all with their own cables. My car charger works fine though.
Anyone experience a similar problem? I am going to try and wipe and flash a new ROM, hoping that will fix it.
Hey there!
My Nexus 5, after updating it to 4.4.3, is having a issue: the device is charging only when it is turned off. When I turn the phone on, while charging, it will remain charging. But if I connect the charger, when the phone is already turned on, it will not charge.
I have tested 2 different cables, same issue.
Is anyone else having the same problem? How to fix it?
Any help would be appreciated. Thanks!
Just for clarification: I'm using Kit Kat 4.4.3, rooted, Xposed.
what are you charging from? ac or pc?
AC!
guilmm said:
AC!
Click to expand...
Click to collapse
Another question, are you using the stock wall wart? Some aftermarket chargers don't put out enough amperage. Another possibility is that you've got some rogue processes keeping your phone awake so it's using battery as quickly (or quicker) than it can take in a charge.
I'm using the AC charger that came with my Nexus 5.
Updated to 4.4.4. Problem not solved.
I think it might be a hardware issue. I have the same problem with my pebble. I have tried multiple cables/chargers and it only charges when it's off. When it's on I get the charging notification but it doesn't actually charge
Nothing. The devide is still charging only when it is turned off.
Having the same issue since update 2 weeks ago. Already wiped phone and problem still exist. Start to think it's hardware but tried 2 different charger same issue.
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Nexus 5 won`t charge when on
Bl4ckX said:
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
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Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
I'm having the same problem on my Nexus 5 now as well. When on, it won't charge via micro-usb (via original charger or USB-to-PC), nor will it charge wirelessly. When turned completely off, it charges, but at GREATLY GREATLY reduced speed. It seems to be stuck in a loop as it it's just been plugged in. It cycles continuously through the lightning-bolt battery image, followed by the charge percentage graphic. The screen blinks, then it starts again. I suspect that it only charges for a moment or two before each reset. For example, it only charged about 20% over the span of six hours last night.
I've tried four chargers and four USB cables, and of course both wireless and wired charging. It's something with the hardware I suspect.
Anyone have any suggestions? It looks the the factory wipe upthread didn't help...
Charging spare part
I am having same problem too. I'm guessing it's because of water damage. Where did you find the charging part? I'm thinking of ordering one for myself to see if the problem is fixed!
pasviking said:
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
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Having the same problem now too. Won't Qi or USB charge from OEM charger and cable while powered on.
Appears to be charging fine while powered off.
Did anyone come up with a resolution?