[Q] Need clarifications regarding RMA - Nexus 5 Q&A, Help & Troubleshooting

I have a nexus 5 32gb black.I was running on latest omni rom and elementalx kernel.Yesterday night i saw an update for faux kernel and so i downloaded it.Before flashing i made a nandroid backup(system,data,boot and efs) ,wiped cache and dalvik cache,flashed the kernel,restarted my phone and I went to sleep. I didnt actually see if it turned on at that time. Now in the morning when i tried to use the phone it was off and when i tried to turn it on its not turning on. I tried charging but the LED light is not glowing. I also tried to restart by holding power button and both the volume buttons for 20seconds. Still no use
Here is more information on my problem
http://forum.xda-developers.com/showpost.php?p=51379115&postcount=3644
and
post 4379 ownwards from
http://forum.xda-developers.com/showthread.php?t=2496506&page=438
So i contacted google and they said if it doesnt turn on they will replace it for free.But since i am now in India they said i would have to get it to states and i have 11 months since i bought the phone to do it. So i will be sending it this weekend. My doubt is how does RMA process work. This is what i understood
1.You contact google RMA team and they send u a link to buy new phone
2.You buy a new phone and they will take back the old phone.
3.Once they verified the phone comes under warranty they will release the money they held in ur card to buy the new phone
Now here are my doubts:
1.What does 'comes under warranty' include.My phone looks brand new. No damage outside.Its only a month old
2.If they manage to turn it on then will they take the money for the phone they send me. Will i end up buying a new phone? or would they just send the old phone back?
3.Will the shipping of old phone be handled by them?
4.Should i ship the old phone first to get the new phone?
5.How much time does it take for the whole process?
6.Am i allowed only to buy the same model or can i order the red one?
7.Can the original buyer only apply for RMA or anyone with the full box set can?
8.Is the bill required?I only have the box and all the accessories
9.Anything else i should be knowing before doing it?
Thanks in advance

Connect your phone to the pc and see what error it shows.
As per the RMA process I bought my device from Indian play store and know about their process but its differenent from that of the states.
I have a general Idea about how it works in the US but it will be better if someone from there only could explain you further.
.
Anyways if your phone is not gettimg on they would also not be able to detect what happened with it.

varuntis1993 said:
Connect your phone to the pc and see what error it shows.
As per the RMA process I bought my device from Indian play store and know about their process but its differenent from that of the states.
I have a general Idea about how it works in the US but it will be better if someone from there only could explain you further.
.
Anyways if your phone is not gettimg on they would also not be able to detect what happened with it.
Click to expand...
Click to collapse
I tried conntecting it to PC but there is no change.Its not even getting detecting in any of the laptops. Ill try using wug's toolkit today.Day after im sending it to US

aswinrulez said:
I tried conntecting it to PC but there is no change.Its not even getting detecting in any of the laptops. Ill try using wug's toolkit today.Day after im sending it to US
Click to expand...
Click to collapse
Connect it to the pc, keep pressing the power button and then go to the device manager on the pc and see what it shows.
Do you get a notification sound on pc when u connect phone to PC.
looks like a hard brick in ur case but this thing will confirm it.

varuntis1993 said:
Connect it to the pc, keep pressing the power button and then go to the device manager on the pc and see what it shows.
Do you get a notification sound on pc when u connect phone to PC.
looks like a hard brick in ur case but this thing will confirm it.
Click to expand...
Click to collapse
I already tried it.Holding power button..holding vol- and power button, vol+ and power button vol+and vol- with power button with phone connected to PC..without connected..still no change and pc never made any sound

Related

[SOLVED] Yet another phone bricked...

I know this had been posted all over this forum but I can't for the love of me find a way solve this. By phone won't boot, nothing comes up in the screen everything is black. This happened while trying to do the 3 button fix.
This is what I have tried so far:
All the possible combinations of buttons
Trying to get it to connect with adb on 3 different computers
Tried to see if the usb connection was read by the linux kernel
And nothing...
At this point the only thing I haven't tried is the Jig method that I will try tomorrow. Aside from this is there anything else before having to go to ATT and beg for a new one?
Thanks in advance
Additional Info:
I was running Serendipity 5.10 with the kernel included
Some people have had success getting back into download mode by removing the battery for 30 seconds to a minute then plugging in the USB cable, holding the volume buttons and (continuing to hold the buttons) inserting the battery.
opcow said:
Some people have had success getting back into download mode by removing the battery for 30 seconds to a minute then plugging in the USB cable, holding the volume buttons and (continuing to hold the buttons) inserting the battery.
Click to expand...
Click to collapse
My phone was soft bricked last night, this method above helped me get back into download mode. Good luck to the op!
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Drkstar81 said:
My phone was soft bricked last night, this method above helped me get back into download mode. Good luck to the op!
Click to expand...
Click to collapse
I had the same experience last week. Took several tries, but I finally got back in and flashed a new ROM onto it.
The three button fix requires you to flash a new sbl, right? Chances are pretty high that you permanently bricked your phone and a jig won't do you any good. If the jig doesn't work (and I don't expect it to), you have one of two choices: Buy a riff box and revive your phone by taking out the motherboard and connecting it to the riff box, or mail it back to Samsung and have them do it for you.
Note that using the riff box will definitely void your warranty and Samsung will be able to tell that you took it apart in the event that you eventually send it back to them. Custom roms and bricking supposedly void your warranty, but if you're clever enough over the phone, they'll be none the wiser. Especially in your situation, where the phone doesn't do anything when the power button is pressed.
Thanks to all for your help and will update this thread on what happens for future reference. The jig did not work so the next step is to go beg at an AT&T store for a new phone... Here goes nothing.
masterkoppa said:
Thanks to all for your help and will update this thread on what happens for future reference. The jig did not work so the next step is to go beg at an AT&T store for a new phone... Here goes nothing.
Click to expand...
Click to collapse
Just tell them the official 2.2 update did it. "My phone turned off by itself while I was trying to do the update through kies".
Also, if you deal with Samsung directly, they'll mail you back the same phone, so if you got one of the lucky ones with a functioning GPS, you might want to hang on to it by dealing with Samsung instead of ATT.
I took out the SIM, and battery for more than 30 seconds, enter recovery using 3 button mode, open ODIN, attach cable and flash to Eclair...worked fine. Installed SIM after everything worked.
As modest_android pointed out nothing at this point works. I managed to get a hold of AT&T yesterday and they'll send me a new phone overnight.
Thanks to everyone for their help.

[Q] HTC Desire doesn't boot after aborting OTA Android update

Yesterday, my brother was updating Android OTA on his HTC Desire S. During the installation, he got impatient and wanted to abort the update. Because he couldn't find a cancel button, he decided to remove the battery. This indeed aborted the update but left him with a phone without a properly installed OS.
The phone doesn't boot up anymore. In fact, it doesn't respond at all. Not even if I try a hard reset (volume down + power button).
Is there something left to try?
Oops Not the wisest course of action by your bro there.
Am I correct in assuming that you mean from a powered-off state, holding the Vol- key and pressing the power button doesn't do anything?
If you connect the phone to the mains charger, do you get the charging light appear on the phone still?
I guess the biggest question here would be - was this an unmodified phone (i.e. not been 'S-Offed', rooted etc? If so then you may find the best course of action is to return it for official repair - if he's not had it very long then take it back to the shop he bought it from, otherwise go through the Mobile Phone Network's helpline for it to be repaired. Just tell them that it was doing an OTA and failed - don't mention getting impatient though.
Am I correct in assuming that you mean from a powered-off state, holding the Vol- key and pressing the power button doesn't do anything?
Click to expand...
Click to collapse
Yes
If you connect the phone to the mains charger, do you get the charging light appear on the phone still?
Click to expand...
Click to collapse
No, it doesn't respond to the charger or the USB cable.
I guess the biggest question here would be - was this an unmodified phone (i.e. not been 'S-Offed', rooted etc? If so then you may find the best course of action is to return it for official repair - if he's not had it very long then take it back to the shop he bought it from, otherwise go through the Mobile Phone Network's helpline for it to be repaired. Just tell them that it was doing an OTA and failed - don't mention getting impatient though.
Click to expand...
Click to collapse
Here's the catch, he got the phone second-hand from a friend abroad who had it lying around. Therefore, going back to the shop isn't really an option.
I guess he permanently bricked his phone then?
I would suspect that, if it's not even responding to a mains charger, that it is toast - but maybe somebody can correct me on this?

My lg dead i think lmao help pls

Ok so the phone is dead it won't turn on it doesn't even want to do the volume up thing nore the volume down cwm mode all i can make it do is connect its omap4430 driver on my old xp machine but it flashes on and off doesn't stay on is there a solution or should i just call lg monday and have them fix it...
Have you tried recovery through LG official programme because that's what I did and it worked brilliantly. I was in the same position yesterday!
vicvamp said:
Have you tried recovery through LG official programme because that's what I did and it worked brilliantly. I was in the same position yesterday!
Click to expand...
Click to collapse
My phone is useless it doesnt turn on and i cannot get it to connect on my pc i can only connect it via the omap4430 driver but that keeps conecting and disconecting all the time.. So when i connect it ti the LG's Official program it says no device found and won't continue i think i have managed to brick it will think twice before using cm7 next time....
lg
its worth keep trying cos I did just the same yesterday. I had to uninstall all the LG stuff completely. I then installed it again from scratch (making sure I didn't have that roll back to version 8 fix running). I downloaded the driver with no phone plugged in. I had to plug my LG in with no battery and plugged in whilst holding vol up and power button (it still wasn't detected). Although no driver came up, when I used the recover phone emergency facility in LG it asked me for the IMEI number. I typed it in and it then found the phone and I was able to recover completely. Sorry if you've done all this already but I had lots of gos and it finally worked as I have just stated. I hope this is of some help to you, I'm not an expert but it worked for me.
vicvamp said:
its worth keep trying cos I did just the same yesterday. I had to uninstall all the LG stuff completely. I then installed it again from scratch (making sure I didn't have that roll back to version 8 fix running). I downloaded the driver with no phone plugged in. I had to plug my LG in with no battery and plugged in whilst holding vol up and power button (it still wasn't detected). Although no driver came up, when I used the recover phone emergency facility in LG it asked me for the IMEI number. I typed it in and it then found the phone and I was able to recover completely. Sorry if you've done all this already but I had lots of gos and it finally worked as I have just stated. I hope this is of some help to you, I'm not an expert but it worked for me.
Click to expand...
Click to collapse
Ok did you use xp or windows 7 currently i have windows 7 x64 but i have an old machine here that runs xp i can use that if needed thanks for your help i will keep trying i want my phone to live...
I used XP I am online all evening if you need anything
vicvamp said:
I used XP I am online all evening if you need anything
Click to expand...
Click to collapse
Oh cuz i was trying on my win 7 with no luck i need to get my other pc out then dammit.. thanks..
One time i connected it it said downloading and it lasted a minute and a half before it said fatal error...
Once again, had a quick look through the forum and you can definitely resurrect your phone like this, the pc does not need to see a driver the lg software recovery package will pick it up. Let me know if you have any problems.
Meemo23 said:
Ok so the phone is dead it won't turn on it doesn't even want to do the volume up thing nore the volume down cwm mode all i can make it do is connect its omap4430 driver on my old xp machine but it flashes on and off doesn't stay on is there a solution or should i just call lg monday and have them fix it...
Click to expand...
Click to collapse
if you can't go to recovery then the phone needs to be sent to LG unfortunately,
couple other users had the same issue and they had to send the phone for service.
so i tried what you said but still the phone is not working i will keep trying thanks for all ur help and baracuda looks like thats what i will have to do now since its not working...
Broken power button maybe?...
My power button died - without that button working you can't power up the phone, go to recovery or connect to PC with LG software.
Does your phone light up when plugging into charger? If it does but doesn't actually boot...you may have a faulty and/or broken power button.
If you are in Australia, Evertec (VIC) do the repairs - including postage it took 5 working days to be repaired
shredman09 said:
Broken power button maybe?...
My power button died - without that button working you can't power up the phone, go to recovery or connect to PC with LG software.
Does your phone light up when plugging into charger? If it does but doesn't actually boot...you may have a faulty and/or broken power button.
If you are in Australia, Evertec (VIC) do the repairs - including postage it took 5 working days to be repaired
Click to expand...
Click to collapse
The power button is fine cuz when i hold power and vol up it tries to connect itself via its omap4430 driver if the power button was broken it wouldn't do that i just know i bricked it when i replaced my card from a 16gb to 32 gb i tried putting my card back still it won't turn on.. I was using cm 7 when i changed cards...

[Q] Bricked Samsung Galaxy 3 (i5801). Need to find a JTAG in Mumbai, India

My phone was running on stock 2.2 Froyo ROM. I first flashed it with CM7 Alpha 8 which is under development. It has some issues so flashed it with Kyrillos ROM based on 2.3. Was still not satisfied so tried going back to stock. downloaded the firmware from Samfirmware.com and started flashing with ODIN 1.81. After the downloading part, the phone switched off and never started. I think i might have flashed the bootloader which i shouldnt have and so my phone is not starting. On pressing power, Powe +home+down or Up button, nothing happens.No lights, no display, no sound.
What all things i have tried:
1. Tried charging the battery for 8 hours and then pressing power button. No go.
2. Power + home + volume down. No go
3. Power + Home + volume up. No go
4. connected the phone to usb without battery. while holding power + home + volume down key, reinsterted the battery. phone does not get detected on computer/odin.
I am pretty sure its a hard brick. If i give it to samsung, they will charge a bomb for motherboard replacement. I need to find a shop in mumbai with JTAG (its a device which can put the bootloader directly on to the processor). After some research i found this address:
Wonder Gallery
Manish Market, 1st Floor,
Shop Number No.27, Palton Road,
Mumbai 40001
Does anyone live or work nearby and can give me this guy's number? i want to confirm before i make a trip (i stay 100 Kms from mumbai). Anybody is vashi does a similar job?
Actually boot loader is a very small file and if flashing is completed then it might not be a brick. Are you sure your battery is charged. I saw in Motorola forums that after a hard brick the device will switch on but show a white screen or something
Edit :Sorry I just saw that battery is not the problem
Anyways did Odin show whether flash was successful or not?
Sent from my GT-I5800 using XDA
I think its a hard brick because files on samfirwire contain bootloaders and you hav messed it.
And as for JTAG,i think ebay or other similar websites should help.
And for the address call just dial,they might have the contact information of the person u mentioned.
Hope this helped
Sorry to break your hopes mate, but a massive fire had broken out at the place you mentioned a few months back. Although most of the restoration work has been done, still I highly doubt that the shops would be up and running so soon! Anyhow, just check with them once before planning your travel.
vaibhavyagnik said:
My phone was running on stock 2.2 Froyo ROM. I first flashed it with CM7 Alpha 8 which is under development. It has some issues so flashed it with Kyrillos ROM based on 2.3. Was still not satisfied so tried going back to stock. downloaded the firmware from Samfirmware.com and started flashing with ODIN 1.81. After the downloading part, the phone switched off and never started. I think i might have flashed the bootloader which i shouldnt have and so my phone is not starting. On pressing power, Powe +home+down or Up button, nothing happens.No lights, no display, no sound.
What all things i have tried:
1. Tried charging the battery for 8 hours and then pressing power button. No go.
2. Power + home + volume down. No go
3. Power + Home + volume up. No go
4. connected the phone to usb without battery. while holding power + home + volume down key, reinsterted the battery. phone does not get detected on computer/odin.
I am pretty sure its a hard brick. If i give it to samsung, they will charge a bomb for motherboard replacement. I need to find a shop in mumbai with JTAG (its a device which can put the bootloader directly on to the processor). After some research i found this address:
Wonder Gallery
Manish Market, 1st Floor,
Shop Number No.27, Palton Road,
Mumbai 40001
Does anyone live or work nearby and can give me this guy's number? i want to confirm before i make a trip (i stay 100 Kms from mumbai). Anybody is vashi does a similar job?
Click to expand...
Click to collapse
now this is what you do! just get another rom..u can get it from xda! reflash using odin! and then wen the phone starts in recovery do a factory reset and if ur sd is partitioned then do a cache partion...i had the same problem but it was solved this way...dont worry...nd after that if u wanna reflash stock rom
snikhils4196 said:
now this is what you do! just get another rom..u can get it from xda! reflash using odin! and then wen the phone starts in recovery do a factory reset and if ur sd is partitioned then do a cache partion...i had the same problem but it was solved this way...dont worry...nd after that if u wanna reflash stock rom
Click to expand...
Click to collapse
How do you think he can flash a rom when it won't even switch on
Sent from my GT-I5800 using XDA
vaibhavyagnik said:
My phone was running on stock 2.2 Froyo ROM. I first flashed it with CM7 Alpha 8 which is under development. It has some issues so flashed it with Kyrillos ROM based on 2.3. Was still not satisfied so tried going back to stock. downloaded the firmware from Samfirmware.com and started flashing with ODIN 1.81. After the downloading part, the phone switched off and never started. I think i might have flashed the bootloader which i shouldnt have and so my phone is not starting. On pressing power, Powe +home+down or Up button, nothing happens.No lights, no display, no sound.
What all things i have tried:
1. Tried charging the battery for 8 hours and then pressing power button. No go.
2. Power + home + volume down. No go
3. Power + Home + volume up. No go
4. connected the phone to usb without battery. while holding power + home + volume down key, reinsterted the battery. phone does not get detected on computer/odin.
I am pretty sure its a hard brick. If i give it to samsung, they will charge a bomb for motherboard replacement. I need to find a shop in mumbai with JTAG (its a device which can put the bootloader directly on to the processor). After some research i found this address:
Wonder Gallery
Manish Market, 1st Floor,
Shop Number No.27, Palton Road,
Mumbai 40001
Does anyone live or work nearby and can give me this guy's number? i want to confirm before i make a trip (i stay 100 Kms from mumbai). Anybody is vashi does a similar job?
Click to expand...
Click to collapse
If you have a paypal account try ebay. Search for USB JIG. It may help you, give it a try. Its not expensive (about 3 pounds). If you are interested tell me to search a good one for you.
kyrillos13 said:
If you have a paypal account try ebay. Search for USB JIG. It may help you, give it a try. Its not expensive (about 3 pounds). If you are interested tell me to search a good one for you.
Click to expand...
Click to collapse
^Even I was searching for the same on eBay India some time back, but couldn't find a single one compatible with our device. All of them were for Galaxy S series devices.
So if am not asking for too much, could you kindly share the link over here (the 3 pound one)?
Here you go: http://www.ebay.com/itm/UnBrick-USB...Accessories&hash=item3a71d8e963#ht_2373wt_952
No paypal
kyrillos13 said:
If you have a paypal account try ebay. Search for USB JIG. It may help you, give it a try. Its not expensive (about 3 pounds). If you are interested tell me to search a good one for you.
Click to expand...
Click to collapse
Dont have a paypal account (infact no credit card ) so cant buy off ebay.com. found a usb jig that said samsung galaxy unbrick jig, tried it, did not work. tried on a galaxy, it worked. Now i dont know if the resistor values in the jig are meant to be same or not but gave it a shot.
Isnt this jig meant for people who have a soft brick, i mean they have a PC-exclamation-mobile icon on screen? Mine does not even switch on.
so can anybody help me out? any jtagers from mumbai? or even india?
vaibhavyagnik said:
Dont have a paypal account (infact no credit card ) so cant buy off ebay.com. found a usb jig that said samsung galaxy unbrick jig, tried it, did not work. tried on a galaxy, it worked. Now i dont know if the resistor values in the jig are meant to be same or not but gave it a shot.
Isnt this jig meant for people who have a soft brick, i mean they have a PC-exclamation-mobile icon on screen? Mine does not even switch on.
so can anybody help me out? any jtagers from mumbai? or even india?
Click to expand...
Click to collapse
ask some of your friends who have a paypal account or credit card.....and pay them via cash
Galxaxy3 gets bricked:
snikhils4196 said:
now this is what you do! just get another rom..u can get it from xda! reflash using odin! and then wen the phone starts in recovery do a factory reset and if ur sd is partitioned then do a cache partion...i had the same problem but it was solved this way...dont worry...nd after that if u wanna reflash stock rom
Click to expand...
Click to collapse
Reply : hey 'Vaibhavyagnik' my phone also gets bricked by samsung repair workers.
Now how this happened: i did root my phone , activated live wallpapers also but after one month i feel my phone is responding slow so, i decided to do factory reset. when i just click on factory reset ..It never starts againwaiting for 30 mins. & did many simple things to start like battery charging etc. It just hang on start up showing logo & model no. but when try to charge it was charging well like on switch off mobile charging....
Then i decided to go samsung service center they told me that if we try to download software it may get dead or may be not.....i thought i wouldn't be & I gave them my mobile and now in return it is dead like your mobile no light,no sound,no charging like a brick.
Now, they are charging me to replace motherboard for Rs.2850/- & i dont want to do that............please help me if you found any solution...call me -09545083283 from Pune.
thanks...Hoping to get my mobile work well again.
---------- Post added at 07:47 PM ---------- Previous post was at 07:24 PM ----------
vaibhavyagnik said:
My phone was running on stock 2.2 Froyo ROM. I first flashed it with CM7 Alpha 8 which is under development. It has some issues so flashed it with Kyrillos ROM based on 2.3. Was still not satisfied so tried going back to stock. downloaded the firmware from Samfirmware.com and started flashing with ODIN 1.81. After the downloading part, the phone switched off and never started. I think i might have flashed the bootloader which i shouldnt have and so my phone is not starting. On pressing power, Powe +home+down or Up button, nothing happens.No lights, no display, no sound.
What all things i have tried:
1. Tried charging the battery for 8 hours and then pressing power button. No go.
2. Power + home + volume down. No go
3. Power + Home + volume up. No go
4. connected the phone to usb without battery. while holding power + home + volume down key, reinsterted the battery. phone does not get detected on computer/odin.
I am pretty sure its a hard brick. If i give it to samsung, they will charge a bomb for motherboard replacement. I need to find a shop in mumbai with JTAG (its a device which can put the bootloader directly on to the processor). After some research i found this address:
Wonder Gallery
Manish Market, 1st Floor,
Shop Number No.27, Palton Road,
Mumbai 40001
Does anyone live or work nearby and can give me this guy's number? i want to confirm before i make a trip (i stay 100 Kms from mumbai). Anybody is vashi does a similar job?
Click to expand...
Click to collapse
REPLY : hey 'Vaibhavyagnik' my phone also gets bricked by samsung repair workers.
Now how this happened: i did root my phone , activated live wallpapers also but after one month i feel my phone is responding slow so, i decided to do factory reset. when i just click on factory reset ,It never starts again i did wait for 30 mins. to get start up my mobile & did many simple things to start like battery charging etc. It just hang on start up showing logo & model no. atleast not brick till that time because when try to charge it was charging well like on switch off mobile charging....
Then i decided to go samsung service center they told me that if we try to download software it may get dead or may be not.....i thought i wouldn't be & I gave them my mobile and now in return it is dead like your mobile no light,no sound,no charging like a brick.
Now, they are charging me to replace motherboard for Rs.2850/- & i dont want to do that............please help me if you found any solution...call me -09545083283 from Pune.
thanks...Hoping to get my mobile work well again.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
about bricked g3
when you connected the phone to usb without battery. while holding power + home + volume down key, reinsterted the battery. phone does not get detected on computer/odin..... was there a beeping sound..? if there was there chances that the bootloader partition might be corrupted...
nikhilsehgal said:
Reply : hey 'Vaibhavyagnik' my phone also gets bricked by samsung repair workers.
Now how this happened: i did root my phone , activated live wallpapers also but after one month i feel my phone is responding slow so, i decided to do factory reset. when i just click on factory reset ..It never starts againwaiting for 30 mins. & did many simple things to start like battery charging etc. It just hang on start up showing logo & model no. but when try to charge it was charging well like on switch off mobile charging....
Then i decided to go samsung service center they told me that if we try to download software it may get dead or may be not.....i thought i wouldn't be & I gave them my mobile and now in return it is dead like your mobile no light,no sound,no charging like a brick.
Now, they are charging me to replace motherboard for Rs.2850/- & i dont want to do that............please help me if you found any solution...call me -09545083283 from Pune.
thanks...Hoping to get my mobile work well again.
---------- Post added at 07:47 PM ---------- Previous post was at 07:24 PM ----------
REPLY : hey 'Vaibhavyagnik' my phone also gets bricked by samsung repair workers.
Now how this happened: i did root my phone , activated live wallpapers also but after one month i feel my phone is responding slow so, i decided to do factory reset. when i just click on factory reset ,It never starts again i did wait for 30 mins. to get start up my mobile & did many simple things to start like battery charging etc. It just hang on start up showing logo & model no. atleast not brick till that time because when try to charge it was charging well like on switch off mobile charging....
Then i decided to go samsung service center they told me that if we try to download software it may get dead or may be not.....i thought i wouldn't be & I gave them my mobile and now in return it is dead like your mobile no light,no sound,no charging like a brick.
Now, they are charging me to replace motherboard for Rs.2850/- & i dont want to do that............please help me if you found any solution...call me -09545083283 from Pune.
thanks...Hoping to get my mobile work well again.
Click to expand...
Click to collapse
No buddy, I havent found any one who does it. I am still trying. will let you know if i find some one.
same thing hapeened to my cell.try this.hold vol key down+home key thn plug in ur charger.and see to it button is on this wil take ur cel into downloading mode.thn flash another rom.it workrd for me.
nick269 said:
same thing hapeened to my cell.try this.hold vol key down+home key thn plug in ur charger.and see to it button is on this wil take ur cel into downloading mode.thn flash another rom.it workrd for me.
Click to expand...
Click to collapse
Tried it, not working
hard luck if hard bricked
if your phone is hard bricked.. jtaging may get you into download mode, but, there also chances that it might lose its imei number after jtaging... my suggestion would be sell it off for parts .. and buy a new one.. that will easier.. repairing it will just keep on losing your money for repairs..... just buy a new and cheaper one like samsung galaxy Y .... it less of a headache... besides android phones are getting cheaper now-a - days....
prasadnaik073 said:
if your phone is hard bricked.. jtaging may get you into download mode, but, there also chances that it might lose its imei number after jtaging... my suggestion would be sell it off for parts .. and buy a new one.. that will easier.. repairing it will just keep on losing your money for repairs..... just buy a new and cheaper one like samsung galaxy Y .... it less of a headache... besides android phones are getting cheaper now-a - days....
Click to expand...
Click to collapse
Dude why suggest to sell a phone with strong development and buy a low legacy device
Sent from my GT-I5800 using XDA

[Q] Please Help: Nexus 5 cannot turn on

Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
delphicgp said:
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
Click to expand...
Click to collapse
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more). If nothing works all you can do is RMA or send it in for repair.
gee2012 said:
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more).
Click to expand...
Click to collapse
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
delphicgp said:
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
Click to expand...
Click to collapse
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
delphicgp said:
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
Click to expand...
Click to collapse
There's nothing else to try.
exb0 said:
There's nothing else to try.
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Click to collapse
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
You should go to a LG repair shop. Its LG who does the service, not Google.
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
Only the original owner (your friend) can claim warranty and only in the country where the phone was bought. You`ll have to send it to the US. You can also send it to a local LG repair centre but you`ll have to pay for it yourself most likely.
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
delphicgp said:
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
Click to expand...
Click to collapse
So then it can be charger or battery problem,try different charger first.
Simonna said:
So then it can be charger or battery problem,try different charger first.
Click to expand...
Click to collapse
You might also want to try turning it on underneath a bright light. For example, turn on a desk lamp, and point it right at the top of the phone while you try to turn it on.
I know that sounds like an odd suggestion, but it's worth a shot. People were having a similar issue with the HTC One, and it turned out to be because of a built-in pocket mode that tried to use the light sensor to prevent it from turning on in a pocket or bag. Sometimes, it would bug out and only work in the face of a really bright light. Obviously, it was most prevalent in the HTC One because that was built in, but it happens in other phones when you use apps that have a similar function, such as AcDisplay and such.
Go to the Recovery -> wipe data
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
Wish i could give you some hope buddy but its best to send it in for RMA. We cant fix this imo.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
exb0 said:
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
Click to expand...
Click to collapse
Thank you all! I decide to accept your suggestions!
I'm in india.. And i got a n5 through a friend from the US of A.. It never switched on.. No signs of life whatsoever.. Had to send it back thro the friend and buy a new one in india spending a 5k extra INR.. So it does suck..
Sent from my Nexus 5 using Tapatalk

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