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[Q] Your device does not support software upgrading via Kies

hi there.
i am having this problem when i connect my galaxy s 2 with kies.it gives this.Your device does not support software upgrading via Kies.i have I9100KI4 (KOR)
i am living in Pakistan.
so what should i do?whether to wait Pakistani update of what?
and what (KOR) means? korean?if korean then wonti ever be able to update my phone?kindly help me out.thanks

You can flash a stock ROM for your region and then Kies should recognise that.
Here are stock ROMs...
http://forum.xda-developers.com/showthread.php?t=1075278
Here are carrier branded stock ROMs...
http://forum.xda-developers.com/showthread.php?t=1113928
If you've not done it before it can look a little daunting, but all the information you need is in the first few posts of each thread.
Good luck

but why my phone doesnt it gets updated via kies?like if my bro send me a phone from uk.should i send the phone back for updates?

You don't need to send your phone anywhere to get it updated - there must be another reason why Kies won't update it. Have you ever flashed a custom ROM or firmware?

actually it was locked here and i went to a shop to unlock it.it has siyah kernel and i guess it was flashed once for unlocking.

and how to get back the custom ROM etc if it was flashed?

yes i did flash custom firewre and ROM.let mee send u the snapshot of it.

You cannot use Kies to update your ROM if you have a custom ROM. It will only work if you have the correct branded or unbranded ROM as per my first post.

i am from Pakistan.
so can you tell me which ROM is for my area.please if you know.paste the link below.thanks.

your device does not support upgrading via kies
I flashed the stock firmware. bell. UGKG2.
i am unable to update via kies.
it says my firmware is I9100MUGKG2 (KOR)
Archer said:
You can flash a stock ROM for your region and then Kies should recognise that.
Here are stock ROMs...
http://forum.xda-developers.com/showthread.php?t=1075278
Here are carrier branded stock ROMs...
http://forum.xda-developers.com/showthread.php?t=1113928
If you've not done it before it can look a little daunting, but all the information you need is in the first few posts of each thread.
Good luck
Click to expand...
Click to collapse

No updates via kies
Hi All ,
I gave my phone to samsung people for EFS or IMEI Problem .
They updated my phone to same version 2.3.6 I was already on it .
and now when I am connecting my phone to kies for ICS update its saying
"Your phone does not support updates via kies"
Never rooted..

the product code of your phone has changed, to be exact the country code in the phones product code. you will need the IMEI number and your country code to switch it.
you can check your current product code
*2767*4387264636#
1. get your country code from fus.nanzen.se
scroll down to presets and search for you country/provider check the product code. the last three letters are your country code.
Create a backup before proceeding it will wipe your data and reboot your phone.
2. To change your country code (IMEI = your phone IMEI number, you can get your IMEI by typing *#06#)
*#272*IMEI#
You will have a list of available codes to choose from. install the one which applies to your country.

Galaxy S4 i9500 Origin

In July I went to New York and bought an Galaxy S4 i9500 and messing around with the device I corrupt the EFS folder losing my IMEI.
Since it wasn't bought on my country (Brazil) I don't have any support nor warranty so I send it to a friend who owns a service box ( octopus probably) and flashing the ROM he asked me what is the country of origin of my device, since I bought in the US and this model in particular isn't supposed to be selled there I don't know wich country it came from and can't fix my device. The back label says it was made in china but i guess every other phone in the world was made there too .
(I bought it from the Samsung stand in the 5th ave Best Buy so it is original)

No problem
In phone setting option there is baseband version and build number from there you can find out where the device is from originally manufactured.
But now I think you have flashed other firmware and that original information is gone.Corruption of efs folder can be from many ways either flashing roms or wiping full internal memory by not following appropriate methods corectly.
You could have make efs backup in first place before experimenting with the phone.
But now you can try the following methods.
Try to flash latest modem to see if it help through odin.
One other method is that you can find your country of origin by your imei no which is on the box. Just call or email Samsung customer service in your country, I did in my case and they can tell you from the imei number the country of origin.

alifarrukhsss said:
In phone setting option there is baseband version and build number from there you can find out where the device is from originally manufactured.
But now I think you have flashed other firmware and that original information is gone.Corruption of efs folder can be from many ways either flashing roms or wiping full internal memory by not following appropriate methods corectly.
You could have make efs backup in first place before experimenting with the phone.
But now you can try the following methods.
Try to flash latest modem to see if it help through odin.
One other method is that you can find your country of origin by your imei no which is on the box. Just call or email Samsung customer service in your country, I did in my case and they can tell you from the imei number the country of origin.
Click to expand...
Click to collapse
But this country of origin will be that the imei says will be one if I flash the stock firmware will fix the device?

imei
Sterkriger said:
But this country of origin will be that the imei says will be one if I flash the stock firmware will fix the device?
Click to expand...
Click to collapse
Ok Try to flash stock firmware and see if it helps and do tell me if you succeed.

You should be able to flash a stock firmware through ODIN and have the phone working again.
Then as mentioned above, before doing any work on the phone you should do a EFS backup, nandroid backup.
I remember with my previous phone (Galaxy Infuse) i was learning also how to root, tweak, modify the android and also "killed it". I was able to resurrect (in a manner of speak) the phone by loading the stock firmware the phone had when i first got it.
Good luck!

My friend said he repaired the device through the octopuss box and are sending me back. He couldnt upgrade to 4.3 because he didnt know the country of origin (like I said before). I call samsung to ask if they could say to me but here in Brazil the only company that really helps trough phone is Blizzard so I ended where I started. I found a website that using your serial number or IMEI can say where your device are from and I for my surprise it is indeed a chinese Galaxy S4. In Sammobile I found the CHN firmware that matched the time of fabrication (July) and probably its the stock firmware that I was looking for and one of the ones that I didnt tried to flash at the time.
The thing is now I'm too scared to try flashing this one to my mobile and ending ruining the device again and once more being forced to use my old ****ty iPhone. Any sugestions for me guys? (The device didnt arrive yet... i knew the serial and IMEI 'cause i noted down)

You don't have to flash firmware for country of origin. I'm in New Zealand and flash firmware from all over the world, the latest was UK firmware, with a modem extracted from Austrian firmware.
Just go to sammobile and make sure it's for i9500 and you'll be fine mate
Sent from my GT-I9505 using XDA Premium HD app

What is the serial number of your phone? You can find it by beneath the battery or in settings, about device, status.

raj_p said:
What is the serial number of your phone? You can find it by beneath the battery or in settings, about device, status.
Click to expand...
Click to collapse
It's below the battery, next to the IMEI. It is a combination of letters and numbers and looks like this "S/N: XXXXXXXXXXX" (X= Letter/number)

Obagleyfreer said:
You don't have to flash firmware for country of origin. I'm in New Zealand and flash firmware from all over the world, the latest was UK firmware, with a modem extracted from Austrian firmware.
Just go to sammobile and make sure it's for i9500 and you'll be fine mate
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
You are probably right but right now I a little afraid of flashing anything to my device since it just got home from repair.
I gonna stick with 4.2.2 a little longer

HELP! "Emergency calls only", but i've tried all

Hello, in december, one day suddenly i was in the car and i was driving through a zone with a low signal, from that moment, my S6, losed the signal, and died (?). Today, are 2 months that i don't have signal. I have also tried different sim cards, but nothing. After i had this problem, i did a factory reset from the phone, i put a different sim card in the phone and it worked, i saw the carrier, and i received the sms with the internet configuration, after 1 minute i lose the signal, after that, again, the phone didn't wanted to receive signal. i also tried with a romanian SIM (i am from Italy), but nothing, i see the R near the signal bars. if i go in settings and i search the network operators, the phone finds all, but i can't connect (the SIMs in another S6 works). my phone originally had a brand ROM (WIND Italy), so first through Odin i re-flashed it, but nothing. i also tried to flash the fw with no-brand, but nothing. I've tried absolutely all, i did reboot, flight mode, factory reset, Odin, changed sim, i don't know what to do. my model it's the SM-G920F, i have the 5.1.1, i never did root or flashed custom ROMs, the IMEI it's okay. if i go in ''SIM card status'', in Signal strength, the signal moves, but in Service state it displays "Out of service". The curious fact is that, before this happens, the phone worked for 6/7 months normal, without network problems, after i started using this operator (WIND), after a few weeks, it started that crazy story. what can i do? :crying::crying:

Check your imei *#06#
and whats your model
and knox is it still 0x0 or 0x1

tazaga said:
Check your imei *#06#
and whats your model
and knox is it still 0x0 or 0x1
Click to expand...
Click to collapse
checking the IMEI in the keypad, it's the same of the box, my model it's the SM-G920F, my Knox counter it's 0x0

alex3105_ said:
checking the IMEI in the keypad, it's the same of the box, my model it's the SM-G920F, my Knox counter it's 0x0
Click to expand...
Click to collapse
All i see is updating to official marshmallow and hope for the best or visite samsung for fix dont root keep your knox alive...i recommand to visite samsung to fix it because if you try something you can loose knox and you may not fix it after all...viste samsung they will fix it

tazaga said:
All i see is updating to official marshmallow and hope for the best or visite samsung for fix dont root keep your knox alive...i recommand to visite samsung to fix it because if you try something you can loose knox and you may not fix it after all...viste samsung they will fix it
Click to expand...
Click to collapse
thanks, should i wait for the italy Marshmallow update or install the other already existing? because here in Italy, Vodafone has released the update, should i install this one, or maybe the UK or another? i am on the no brand fw.

Flash any stock 6.0.1 from Sammobile(it won't change Your knox counter) and if it doesn't work take it to Your carrier seller or samsung service repair center. They both will either fix it for free of give You a new one. Mostly odin reflash fixes all problems.

ProtoDeVNan0 said:
Flash any stock 6.0.1 from Sammobile(it won't change Your knox counter) and if it doesn't work take it to Your carrier seller or samsung service repair center. They both will either fix it for free of give You a new one. Mostly odin reflash fixes all problems.
Click to expand...
Click to collapse
okay, in past, the flashes i did, i just flashed on Odin without doing factory reset (from system or recovery), or deep clean, should i this time? because updating the fw, it updates the modem part, so i think that i don't have to reset it (?), i don't know, also after i did the update, if the network doesn't works, can i downgrade back to 5.1.1 simply flashing again the fw?

Just make sure you are updating the right rom for your model...dont use another rom for another model...this can get you problems after some times...lets say you flashed vod rom on XEF this will give you ptoblems later mybe loosing imei or signal....and if update ota you get updates for VOD not XEF...its just not right...my advice update right rom for you model look sammobile

tazaga said:
Just make sure you are updating the right rom for your model...dont use another rom for another model...this can get you problems after some times...lets say you flashed vod rom on XEF this will give you ptoblems later mybe loosing imei or signal....and if update ota you get updates for VOD not XEF...its just not right...my advice update right rom for you model look sammobile
Click to expand...
Click to collapse
i chose the French unbranded one, i'm waiting the download to finish

alex3105_ said:
i chose the French unbranded one, i'm waiting the download to finish
Click to expand...
Click to collapse
Let us know how it goes...i have the same problem and didnt had any succes with MM XEF .... the phone works only on 2g and cant connect on 3g or 4g

vraciu4you said:
Let us know how it goes...i have the same problem and didnt had any succes with MM XEF .... the phone works only on 2g and cant connect on 3g or 4g
Click to expand...
Click to collapse
sorry man, it's the same, but at least you have 2G network, i don't have any, i can't connect, i have "only emergency calls". now i'm on the XtreStoLite 3.0 MM rom, but it's always the same. i'm so sad, i will use this phone as tablet

alex3105_ said:
sorry man, it's the same, but at least you have 2G network, i don't have any, i can't connect, i have "only emergency calls". now i'm on the XtreStoLite 3.0 MM rom, but it's always the same. i'm so sad, i will use this phone as tablet
Click to expand...
Click to collapse
i think the problem could be the antennas inside...but i guess the fix is to replace the entire motherboard and that is expensive

vraciu4you said:
i think the problem could be the antennas inside...but i guess the fix is to replace the entire motherboard and that is expensive
Click to expand...
Click to collapse
i don't know, but it's really strange, because when i updated to MM, i had signal for 1min, but i rebooted it immediatly thinking "if it works, works even after the reboot", but it doesn't. i'm sorry, i hope you will resolve your problem

Problem with flash Stock Firmware Nougat. No signal, only emergency Calls.

Hi Guys
First of all, i´m sorry my english is not very good and i have to use a Translator.
I recently bought a used SM-G930F. The previous owner had flashed before so although everywhere says SM-G930F in settings in "model information" says "SM-G930FD". Also when a SIM is inserted the "DualSIM Administrator" appears. Had Mashmallow installed and worked perfectly.
I wanted to try flashing the new NOUGAT BTU firmware stock. I did it through ODIN. The process had no errors. When the phone restarted I see that it has no signal. It recognizes that you have a SIM card inserted but "emergency calls only" appears.
The IMEI was not deleted.
Immediately I downloaded a stock firmware from my country ARGENTINA to go back to MARSHMALLOW and I installed it but the same thing is still happening. Then I tried to download another stock firmware from my country and my operator CLARO ARGENTINA, but the same thing is still happening.
I read in forums that the problem may be the modem, but I understand that is modified in the box "CP" of ODIN when flashing.
I honestly do not know what else to do. I also do not remember what firmware I had before doing the whole process.
I understand I should have backed up everything but I did not.
So I ask you please if you can help me.
Thank you very much

dhg2015 said:
Hi Guys
First of all, i´m sorry my english is not very good and i have to use a Translator.
I recently bought a used SM-G930F. The previous owner had flashed before so although everywhere says SM-G930F in settings in "model information" says "SM-G930FD". Also when a SIM is inserted the "DualSIM Administrator" appears. Had Mashmallow installed and worked perfectly.
I wanted to try flashing the new NOUGAT BTU firmware stock. I did it through ODIN. The process had no errors. When the phone restarted I see that it has no signal. It recognizes that you have a SIM card inserted but "emergency calls only" appears.
The IMEI was not deleted.
Immediately I downloaded a stock firmware from my country ARGENTINA to go back to MARSHMALLOW and I installed it but the same thing is still happening. Then I tried to download another stock firmware from my country and my operator CLARO ARGENTINA, but the same thing is still happening.
I read in forums that the problem may be the modem, but I understand that is modified in the box "CP" of ODIN when flashing.
I honestly do not know what else to do. I also do not remember what firmware I had before doing the whole process.
I understand I should have backed up everything but I did not.
So I ask you please if you can help me.
Thank you very much
Click to expand...
Click to collapse
try flashing the specific modem and bootloader of your phone. you might want to try mashmallow modem.

You say I try flash only the modem and bootloader that come included in stock firmware from other countries? Must I only check the boxes "BL" and "CP" from ODIN? Thats correct?

dhg2015 said:
You say I try flash only the modem and bootloader that come included in stock firmware from other countries? Must I only check the boxes "BL" and "CP" from ODIN? Thats correct?
Click to expand...
Click to collapse
I also tested Firmware flash from several countries in America and others, for example Chile, Colombia, Brazil, Mexico, Germany, Portugal. I also tested with some G930FD firmware from Vietman, Singapore, but there was no case. The only thing that stands out is that with Vietnam although no signal, "allowed" the band 4G, did not allow it in all previous cases, do not know if something to see.

u have any issues with wi-fi?? it looks like a modem problwm to me..

Try flashing the stock rom back with the samsung kies program so it will flash back the original stock rom that came with the phone and see if you then have your connection back. If that works then try to flash the BTU.

RiTCHiE007 said:
Try flashing the stock rom back with the samsung kies program so it will flash back the original stock rom that came with the phone and see if you then have your connection back. If that works then try to flash the BTU.
Click to expand...
Click to collapse
Thanks very much for your answer, I tried it as you indicate, but unfortunately it does not work, it still has no signal

lekou said:
u have any issues with wi-fi?? it looks like a modem problwm to me..
Click to expand...
Click to collapse
Hi!
No, the Wi-Fi works fine

Phone is likely IMEI blocked (reported stolen)

Is it possible? I'll find out and tell you. Thank you

dhg2015 said:
Is it possible? I'll find out and tell you. Thank you
Click to expand...
Click to collapse
You're right, I took the phone to a technician and repaired it. Thank you very much for your help.
a.

Or maybe simlock

dhg2015 said:
You're right, I took the phone to a technician and repaired it. Thank you very much for your help.
a.
Click to expand...
Click to collapse
:good:

How to downgrade from Nougat 7 to Marshmellow 6.0.1

How to downgrade from Nougat 7 to Marshmellow 6.0.1​
If you want to save the thing's you currently have on your device, then do a backup using Samsung Smart-Switch.. Because everything WILL be deleted!
First open settings and go to about phone then tap 6 to 7 times on the Build Number until you see developer mode activated. Then go back to the settings list and look for Developer Options and tap it. Now look for OEM unlock and turn it on. This step is important and NEEDS to be done or you'll have problems later, not kidding!! In the same list as OEM unlock, look for, and make sure USB Debugging is on.. Make sure you have no accounts on the phone before starting this( if you're not going to enable OEM unlock) delete all of them especially Google accounts! If you don't do this you can be locked out for 72 hours! Delete any fingerprints and lock screen pins also!! (Create your backup using Samsung Smart Switch or KIES or whichever you want BEFORE deleting any accounts!! Meaning LEAVE your Google account on the phone until your backup is FINISHED and THEN you can remove it.)
On a Windows desktop download odin(unless you already have it) and download firmware number N920VVRS3BPI1 from my Android File Host here ----> N920VVRS3BPI1 onto your windows desktop. If you use any other firmware besides the one I'm posting, it may or may not work so I suggest you use this one first.
After downloading the firmware shut your phone off (Did you make your backup and save your stuff FIRST? If not DON'T start this) and then put it into download mode by holding the volume down button, the home button and the power button at the same exact time (all 3 together). When the screen turns on immediately let go of the buttons and press the volume up button to continue. At this point odin should be open on your Windows computer, connect the phone and when you see it says added on odin you need to go into options and uncheck auto reboot, you NEED to do this! This is the only thing you SHOULD be ticking in these settings, do not tick on re-partition or anything else. Then go back and tap AP and select the firmware N920VVRS3BPI1 that you downloaded (extract it 1 time on your PC first) and after it verifies (odin might crash and say it's not responding on some systems, just leave it be it will finish and work again) then tap start and let it finish. When odin finally says PASS and you see successful 1/ failed 0 then disconnect the phone and immediately press and hold the volume down button and power button at the same time and when the screen comes back on select factory reset and after its finished the phone will reboot on it's own and you're done and booting back to Marshmallow 6.0.1.
If you don't follow these steps correctly you're liable to get stuck or something else and your phone is not my responsibility if you do something wrong and it doesn't work it's because you made the conscious decision to do it likely you'll have no problem with this if you follow directions!!! I did all the testing on my own Samsung Galaxy Note 5 Verizon model before posting this and did it several times to be sure it worked correctly.​

can you help me please with Note 5
can you help me please with Note 5
I have bought a Samsung note 5 from Dubai and it is working on my sim card at Egypt internationally for 5 months without problem.
I discovered that it is a Verizon modified to work internationally!!!.
However I was going to sell it and i did a factory hard reset to delete my personal data then the night mare began.
First of all the phone stuck at the set screen of accepting the terms and never reached the point where i can input my google email and password, whenever I accept the terms it get back to the first screen of language selection.
then i tired some pc applications to bypass the FRP lock but one of them made an uncomplete download which give an error and i can only enter the odin download mode nothing else ??
My question now is will your firmware N920VVRS3BPI1 solve this problem and let me use my local/international sim card line as before or shall it get me back to Verizon original firmware that is locked only to their lines ??

an update :
I have installed the firmware N920VVRS3BPI1 and it was amazing and working very well .... although it started with Verzion logo at beginning where i had a nightmare ha ha ha ... but after start every thing was ok and the sim card was accepted from Vodafone.

de3bis said:
an update :
I have installed the firmware N920VVRS3BPI1 and it was amazing and working very well .... although it started with Verzion logo at beginning where i had a nightmare ha ha ha ... but after start every thing was ok and the sim card was accepted from Vodafone.
Click to expand...
Click to collapse
Just so you know you're using the wrong firmware on that phone because it's a N920F not a N920V that phone has an unlocked bootloader and can be rooted with chainfires root and it can pretty much accept whatever firmware because of the unlocked bootloader.

MrMike2182 said:
Just so you know you're using the wrong firmware on that phone because it's a N920F not a N920V that phone has an unlocked bootloader and can be rooted with chainfires root and it can pretty much accept whatever firmware because of the unlocked bootloader.
Click to expand...
Click to collapse
Thanks for reply
But does this mean that I can install firmware from N920C for example ??
And I can upgrade to Android 7 ?
And still my Sim card from Vodafone can be working without being locked ????

MrMike2182 said:
Just so you know you're using the wrong firmware on that phone because it's a N920F not a N920V that phone has an unlocked bootloader and can be rooted with chainfires root and it can pretty much accept whatever firmware because of the unlocked bootloader.
Click to expand...
Click to collapse
nope. This is a verizon phone. Just look at the baseband or bootloader. I have the same phone and it can be flashed by verizon firmware only..

Riden44 said:
nope. This is a verizon phone. Just look at the baseband or bootloader. I have the same phone and it can be flashed by verizon firmware only..
Click to expand...
Click to collapse
So we shall be waiting for the Verzion android 7 ....
How do you like this unlocked modified phone ? do you have any complains or comments ?

de3bis said:
So we shall be waiting for the Verzion android 7 ....
How do you like this unlocked modified phone ? do you have any complains or comments ?
Click to expand...
Click to collapse
Bootloader is locked. And there is not such model of note 5 like 920f. I don't know how sellers rename n920v to n920f... My phone now on official nougat QB9 and works flawlessly.

Riden44 said:
Bootloader is locked. And there is not such model of note 5 like 920f. I don't know how sellers rename n920v to n920f... My phone now on official nougat QB9 and works flawlessly.
Click to expand...
Click to collapse
What is your model is it n920v, n920f or n920c ?

Riden44 said:
Bootloader is locked. And there is not such model of note 5 like 920f. I don't know how sellers rename n920v to n920f... My phone now on official nougat QB9 and works flawlessly.
Click to expand...
Click to collapse
There is a F model it's the international one.
SM-N920F
And it says Verizon now because he flashed the firmware from my android file host account.
Personally I don't think the phones real because that F version usually means that it's a knock off from Thailand.

MrMike2182 said:
There is a F model it's the international one.
SM-N920F
Click to expand...
Click to collapse
In Europe galaxy note 5 is N920C. F version is a Verizon version, just аltered by unknown way. N920F version never existed only as a disguised N920V. Just google it and you will see. There is no official firmware for "N920F".
---------- Post added at 19:52 ---------- Previous post was at 19:45 ----------
de3bis said:
What is your model is it n920v, n920f or n920c ?
Click to expand...
Click to collapse
when i buyed it, it was 920f but in bootloader 920v. Then i flashed this thing by original verizon nougat.

Riden44 said:
In Europe galaxy note 5 is N920C. F version is a Verizon version, just аltered by unknown way. N920F version never existed only as a disguised N920V. Just google it and you will see. There is no official firmware for "N920F".
---------- Post added at 19:52 ---------- Previous post was at 19:45 ----------
when i buyed it, it was 920f but in bootloader 920v. Then i flashed this thing by original verizon nougat.
Click to expand...
Click to collapse
I know but as I said the F version is usually a knock off from Thailand. Personally I don't even think it's real because if the bootloader is locked then how did they get it to say F? The only way to do that is to open the phone and change the chip inside because there's no way a real Verizon Note 5 would be able to do that.

MrMike2182 said:
I know but as I said the F version is usually a knock off from Thailand. Personally I don't even think it's real because if the bootloader is locked then how did they get it to say F? The only way to do that is to open the phone and change the chip inside because there's no way a real Verizon Note 5 would be able to do that.
Click to expand...
Click to collapse
Maybe asian guys have fully working eng.boot for this. I have no idea..

Riden44 said:
Maybe asian guys have fully working eng.boot for this. I have no idea..
Click to expand...
Click to collapse
That would be something awesome if we could get that in our hands!

MrMike2182 said:
There is a F model it's the international one.
SM-N920F
And it says Verizon now because he flashed the firmware from my android file host account.
Personally I don't think the phones real because that F version usually means that it's a knock off from Thailand.
Click to expand...
Click to collapse
So, you think these phones N920F are not good and I should sell it??, should I look for a new genuine one ?
I feel that the phone is working very well ?

de3bis said:
So, you think these phones N920F are not good and I should sell it??, should I look for a new genuine one ?
I feel that the phone is working very well ?
Click to expand...
Click to collapse
If it's working fine keep it, no need to sell it if it's doing what you need it to do.

MrMike2182 said:
If it's working fine keep it, no need to sell it if it's doing what you need it to do.
Click to expand...
Click to collapse
Actually I have noticed weak signal reception compared with other phones that I have ... do you have any recommendations is this regards? how can I overcome this issue ?

de3bis said:
Actually I have noticed weak signal reception compared with other phones that I have ... do you have any recommendations is this regards? how can I overcome this issue ?
Click to expand...
Click to collapse
You should download something called phone info for Samsung so you can make sure the phone is real and not a knock off.. It should have the same exact specs a real one has and if it doesn't it's probably a fake one.

the phone info app is showing a real phone data ...... but when I enter the digits #*0*# it doesn't bring the test screen and the code *#06# doesn't show the IMEI .... is this normal for the Verizon phones ????

I may give this a go. Since receiving a replacement phone fr my original overheating one and getting Nougat update, this phone has been a pain...a real pain. Making phone calls activates the external speaker. I have to tap the speaker icon 3 times to get the ear piece speaker going then when call is answered it kicks back to the external speaker. Very fun in restaurants. Using Bluetooth radio while driving....forget it. Gmail will not download automatically. I'm about to go back to my Note 2.
Sorry for hijacking this thread.
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