Cant Copy Pics to Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

hi.
I am have problem copying Pics from my PC to Nexus 5. the pics dont get copied to Nexus 5. the copying progress bar stops and stays as it is.
and then in phone i get a message "process.media.......is stopped" please help..

Please do a search, it is a known old problem.
Tapatalked from my Nexus 5

vielfalter said:
Please do a search, it is a known old problem.
Tapatalked from my Nexus 5
Click to expand...
Click to collapse
i tried turning ON USB debugging, changing the USB storage options, reinstalling drivers.. but no Use.

WiFi the files over.
Sent from my Nexus 5 using Tapatalk

Yep. MTP isn't really a good way to copy stuff to and from.
I personally use AirDroid. I was honestly a little skeptical about using WiFi to transfer files, but AirDroid really changed my opinion on it.

Dropbox would also be another option you could try.

Related

[Q] MTP problems

Hey guys, I'm trying to connect my Nexus 5 to my Windows 7 laptop via MTP. However, it never shows up in the "My computer" directory.
I let it install default adb drivers, I've even tried the "naked drivers" from the Nexus 5 forum. It just never shows up. Any help?
MTP Problems with linux
I have run into MTP connection problems while copying my old phones (GNex) contents on to my new Nexus 5 with my laptop running Fedora 19. Loading my old GNex contents on the laptop via MTP was smooth. Then I switched the phones. The Nexus 5 connects as expected and i can access the "sdcard" folder tree in gnome. But during the copying process (> 1000 files, mostly photos, some app-data) the connection constantly resets after 20-100 files. The phone states "process.media stopped" or something similar and the file-copy halted. I needed to unplug and plug the phone back in several times and restart the copying from the beginning. Quite annoying - thank god i rarely need to copy such an amount of files.
Anyone experiencing similar problems?
Sluggo_ said:
Hey guys, I'm trying to connect my Nexus 5 to my Windows 7 laptop via MTP. However, it never shows up in the "My computer" directory.
I let it install default adb drivers, I've even tried the "naked drivers" from the Nexus 5 forum. It just never shows up. Any help?
Click to expand...
Click to collapse
I had the same problem too, on Windows 7. Here's what fixed it for me:
1. With the phone plugged in to USB, open up Device Manager
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
3. In the confirm dialog that pops up, check the "Delete the driver software..." box, then click OK.
4. Once the driver is finished uninstalling, reboot your Nexus 5 while it's still connected to your PC (important that it is still plugged in!)
5. At some point during the phone reboot, Windows should say it's installing new drivers. The Nexus 5 should appear in My Computer shortly.
theproskater said:
I had the same problem too, on Windows 7. Here's what fixed it for me:
1. With the phone plugged in to USB, open up Device Manager
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
3. In the confirm dialog that pops up, check the "Delete the driver software..." box, then click OK.
4. Once the driver is finished uninstalling, reboot your Nexus 5 while it's still connected to your PC (important that it is still plugged in!)
5. At some point during the phone reboot, Windows should say it's installing new drivers. The Nexus 5 should appear in My Computer shortly.
Click to expand...
Click to collapse
This worked for me. Thanks proskater! :good:
sweet_anesthesia said:
I have run into MTP connection problems while copying my old phones (GNex) contents on to my new Nexus 5 with my laptop running Fedora 19. Loading my old GNex contents on the laptop via MTP was smooth. Then I switched the phones. The Nexus 5 connects as expected and i can access the "sdcard" folder tree in gnome. But during the copying process (> 1000 files, mostly photos, some app-data) the connection constantly resets after 20-100 files. The phone states "process.media stopped" or something similar and the file-copy halted. I needed to unplug and plug the phone back in several times and restart the copying from the beginning. Quite annoying - thank god i rarely need to copy such an amount of files.
Anyone experiencing similar problems?
Click to expand...
Click to collapse
Exactly the same problem here... no way to copy my pics archive in the N4 after a reflash -___-
I've ""solved"" zipping the "camera" folder and then unzipping it through the N4....
Nexus5 USB Data Transfer Issue
sweet_anesthesia said:
I have run into MTP connection problems while copying my old phones (GNex) contents on to my new Nexus 5 with my laptop running Fedora 19. Loading my old GNex contents on the laptop via MTP was smooth. Then I switched the phones. The Nexus 5 connects as expected and i can access the "sdcard" folder tree in gnome. But during the copying process (> 1000 files, mostly photos, some app-data) the connection constantly resets after 20-100 files. The phone states "process.media stopped" or something similar and the file-copy halted. I needed to unplug and plug the phone back in several times and restart the copying from the beginning. Quite annoying - thank god i rarely need to copy such an amount of files.
Anyone experiencing similar problems?
Click to expand...
Click to collapse
Raghu: I am also facing the very same problem. Factory Reset also didnt fix the issue.
copying of huge sized files works fine. copying of many files (such as image files) gets stuck after 20 or 100 files.
i faced this issue on a copying data from my Laptop with Windows7 OS to Nexus 5
I am also awaiting a fix for this.
sweet_anesthesia said:
I have run into MTP connection problems while copying my old phones (GNex) contents on to my new Nexus 5 with my laptop running Fedora 19. Loading my old GNex contents on the laptop via MTP was smooth. Then I switched the phones. The Nexus 5 connects as expected and i can access the "sdcard" folder tree in gnome. But during the copying process (> 1000 files, mostly photos, some app-data) the connection constantly resets after 20-100 files. The phone states "process.media stopped" or something similar and the file-copy halted. I needed to unplug and plug the phone back in several times and restart the copying from the beginning. Quite annoying - thank god i rarely need to copy such an amount of files.
Anyone experiencing similar problems?
Click to expand...
Click to collapse
I have got the same issue. Any solution?
For me Unfortunately, MTP application has stopped problem is solved !!!
kissme99 said:
I have got the same issue. Any solution?
Click to expand...
Click to collapse
Read my post #6, problem is solved !!! very minor point but we tend to overlook it...
http://forum.xda-developers.com/showthread.php?t=2547187
Do vote me Thanks if your problem is solved...:good:
theproskater said:
I had the same problem too, on Windows 7. Here's what fixed it for me:
1. With the phone plugged in to USB, open up Device Manager
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
3. In the confirm dialog that pops up, check the "Delete the driver software..." box, then click OK.
4. Once the driver is finished uninstalling, reboot your Nexus 5 while it's still connected to your PC (important that it is still plugged in!)
5. At some point during the phone reboot, Windows should say it's installing new drivers. The Nexus 5 should appear in My Computer shortly.
Click to expand...
Click to collapse
Works! Thanks :good:
I have a pair of new Nexus 5 phones (yes 2), now I can get the ADB driver if I enable android debugging to work, but I can not for anything get the phones to work in MTP mode so I can move files to them. I've tried everything I can find online. I see Nexus5 with a triangle next to it in device manger and no matter what driver I've tried it always says wrong driver. Nor does it automatically locate and install the proper driver, as it should even following the steps provided in this thread. Thus I have 2 phones and no way to access them at all currently.
I can not believe how much trouble just transferring files is, there is something very wrong with these phones when I have to waste over an hour to copy files to them.
ERIC
theproskater said:
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
Click to expand...
Click to collapse
For people cannot find above mentioned category, mine showed ACER ADB Interface under C before it was fixed. After fixing it, there is Nexus 5 under Portable Devices folder.
egandt said:
I have a pair of new Nexus 5 phones (yes 2), now I can get the ADB driver if I enable android debugging to work, but I can not for anything get the phones to work in MTP mode so I can move files to them. I've tried everything I can find online. I see Nexus5 with a triangle next to it in device manger and no matter what driver I've tried it always says wrong driver. Nor does it automatically locate and install the proper driver, as it should even following the steps provided in this thread. Thus I have 2 phones and no way to access them at all currently.
I can not believe how much trouble just transferring files is, there is something very wrong with these phones when I have to waste over an hour to copy files to them.
ERIC
Click to expand...
Click to collapse
Figured out the issue, it was the fact that MTP requires the media feature pack if on Windows N, once the pack is installed and patched and rebooted (many times) it works.
ERIC
figured out the issue, it was the fact that mtp requires the media feature pack if on windows n, once the pack is installed and patched and rebooted (many times) it works.
Eric
Click to expand...
Click to collapse
thank you you are my personal hero!!!!!!!!!! I was looking for this for a year!
theproskater said:
I had the same problem too, on Windows 7. Here's what fixed it for me:
1. With the phone plugged in to USB, open up Device Manager
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
3. In the confirm dialog that pops up, check the "Delete the driver software..." box, then click OK.
4. Once the driver is finished uninstalling, reboot your Nexus 5 while it's still connected to your PC (important that it is still plugged in!)
5. At some point during the phone reboot, Windows should say it's installing new drivers. The Nexus 5 should appear in My Computer shortly.
Click to expand...
Click to collapse
thank you so much man!
egandt said:
Figured out the issue, it was the fact that MTP requires the media feature pack if on Windows N, once the pack is installed and patched and rebooted (many times) it works.
ERIC
Click to expand...
Click to collapse
To quote Paul Gimatti from Shoot 'Em Up, "**** me sideways". I've been pulling my hair out all day today because of this.
A good way to fix MTP driver problems in XP is unzip the Windows Media Player 11 (wmp11-windowsxp-x86-enu.exe) installer and run WindowsXP-MSCompPackV1-x86.exe or umdf.exe not sure which one fixes it. Then try update the MTP drivers.
exactly same as my case.
sweet_anesthesia said:
I have run into MTP connection problems while copying my old phones (GNex) contents on to my new Nexus 5 with my laptop running Fedora 19. Loading my old GNex contents on the laptop via MTP was smooth. Then I switched the phones. The Nexus 5 connects as expected and i can access the "sdcard" folder tree in gnome. But during the copying process (> 1000 files, mostly photos, some app-data) the connection constantly resets after 20-100 files. The phone states "process.media stopped" or something similar and the file-copy halted. I needed to unplug and plug the phone back in several times and restart the copying from the beginning. Quite annoying - thank god i rarely need to copy such an amount of files.
Anyone experiencing similar problems?
Click to expand...
Click to collapse
i still cannot find a solution. would you please email me if you find a solution?
theproskater said:
I had the same problem too, on Windows 7. Here's what fixed it for me:
1. With the phone plugged in to USB, open up Device Manager
2. You should see an "Android" category, so expand that and right-click on whatever is in there (in my case, it said Google Nexus ADB Interface) and click Uninstall
3. In the confirm dialog that pops up, check the "Delete the driver software..." box, then click OK.
4. Once the driver is finished uninstalling, reboot your Nexus 5 while it's still connected to your PC (important that it is still plugged in!)
5. At some point during the phone reboot, Windows should say it's installing new drivers. The Nexus 5 should appear in My Computer shortly.
Click to expand...
Click to collapse
you my friend deserve a medal

[Q] Android File Transfer issues

Hi everyone,
I am trying to transfer over to my new Nexus 5 32GB photos, videos, and music from my Galaxy S3. I have already copied the files from the S3 to my Macbook Air and am using Android File Transfer to deliver them to my Nexus 5. I find I can only manage a few seconds or so of file transfer before an error message pops up on the phone saying either "Unfortunately, the process android.process.media has stopped" or "Unfortunately, Media Storage has stopped". Then Android File Transfer says it can't access device storage and I have to unplug and reinsert the USB cable to try again. Any ideas as to why this keeps happening?
Thank you,
Jason
I got that a couple times as well transferring over some of my wallpapers from my GS3.
What did you do to resolve the problem? Is it an issue with the Nexus 5 or with the file transfer program?
Thanks.
I gave up on the Mac client except for short transfers of a very limited number of files at a time. Same problems you're seeing. Android File Transfer also doesn't always show an accurate picture of what's really on your SD Card.
If you're comfortable in the (OSX) terminal program using adb push and adb pull works flawlessly, and opening a shell on the N5 works just fine for seeing what's there, renaming and moving files, etc. No graphic interface, but it works really well.
tvBilly said:
I gave up on the Mac client except for short transfers of a very limited number of files at a time. Same problems you're seeing. Android File Transfer also doesn't always show an accurate picture of what's really on your SD Card.
If you're comfortable in the (OSX) terminal program using adb push and adb pull works flawlessly, and opening a shell on the N5 works just fine for seeing what's there, renaming and moving files, etc. No graphic interface, but it works really well.
Click to expand...
Click to collapse
I also have this issue. I thought it was an issue with my install and a factory reset didn't help.
Should I RMA this to do we see it as software. I'm also using a mac.
Regards,
Steve
You could send an email to Google asking them to improve their Android File Transfer program, I guess... As I mentioned, I have switched over to using ADB and the OSX terminal program for any heavy lifting, and use AFT for the little stuff.
You could also run a program on your N5 and transfer files via WiFi. I have used WiFi File Transfer Pro with great success (though on my Galaxy Nexus; I haven't tried it yet on my N5). You run it on your N5 and it sets up a web server which you connect to with a web browser on your Mac (e.g., Safari or Chrome). Full graphic interface on your Mac, works over WiFi rather than USB.
Have you tried airdroid client? Works like a charme, just install on your n5 , you can then navigate in your phone, even root, from their server, used to reinstall all my media and titanium back-up file from N4 to N5
Sent from my Nexus 5 using XDA Premium 4 mobile app
Force close and clear data/cache on "Media Store" in Settings -> Apps -> All.
SOLVED
jsphczz said:
Force close and clear data/cache on "Media Store" in Settings -> Apps -> All.
Click to expand...
Click to collapse
Dude thank you very much! i tried almost everything, even thought that device was faulty, but this trick did it
No freeze at all now. thanks again.
Nexus 5 Stock
Windows 8 x64
Gigabyte MB
Ashutosh1313 said:
Dude thank you very much! i tried almost everything, even thought that device was faulty, but this trick did it
No freeze at all now. thanks again.
Nexus 5 Stock
Windows 8 x64
Gigabyte MB
Click to expand...
Click to collapse
it worked ...big thnx

mtp problems

hey guys
I'm having problems with mtp and my new nexus 5. Well actually not particularly the n5, my n4 had it also.
so here's the problem: I start copying one or multiple files and all works well. sometimes the copying finishes. but many times it just stops. no error, no message, nothing. the window of the copy progress just closes. not even a warning sound.
the weird thing is, sometimes it works just well, other times it happens right at the beginning, sometimes near the end, sometimes with big, small, many or single files. there is no pattern when this occurs. just randomly.
when multiple files fail i copy the same stuff again it asks me if i want to replace, i say no and it copys again. for a little bit.
i searched for houres, but nobody had the sames issue or it wasn't solved. I'm on win7 64bit by the way, nexus gets shown correctly in the device manager and yes, i tried reinstalling the driver.
has anybody an answer, explanation, the same problem, fix, or something that might help me?
nobody having the same problem? It's so bad,I can't even copy roms or anything, onli way is using adb push, but that's not really practical.
It could be a problem with the USB lead or usb port have u tried using a WiFi file transfer app for now
Sent from my Nexus 5 using Tapatalk
kevtrysmoddin said:
It could be a problem with the USB lead or usb port have u tried using a WiFi file transfer app for now
Click to expand...
Click to collapse
yeah i tried airdroid, but the speed was really slow and i can't copy a whole folder, only files. but it works, adb is still a better option though.
I tried different cables and ports, the problem is not the connection I think. it doesnt disconnect i can still see the device and look through files and copy files on the device after it stopped.
could it maybe be an app that is causing this issue?
That's very strange
Sent from my Nexus 5 using Tapatalk
Did you try uninstalling the drivers via device manager (and tick the Delete driver software for this device) and USBDeview then restarting the system and allowing new drivers to be installed, simply reinstalling drivers over the existing driver tends not to be the best option
http://www.nirsoft.net/utils/usb_devices_view.html#DownloadLinks
JonesL said:
Did you try uninstalling the drivers via device manager (and tick the Delete driver software for this device) and USBDeview then restarting the system and allowing new drivers to be installed, simply reinstalling drivers over the existing driver tends not to be the best option
http://www.nirsoft.net/utils/usb_devices_view.html#DownloadLinks
Click to expand...
Click to collapse
Yeah I did the thing with the Device Manager, that's what I meant with reinstalling. gonna try USBDeview when I get home.

[Q] Transfer Photos Not Working

Hi all
Today I got my nexus 5, I am unable to copy my Photos from PC to my Nexus 5 using both options in the Nexus 5, whereas all the others files are being copied without any problem. It just gets stuck at some point while transfering the photos, and when the phone screen is on it gives error, unfortunatly storage/media stopped working and when the screen is on standby it just stops.. I checked both on PC with Windows8 and Laptop with Windows7.
please help me...
regards
I had a similar issue. How many pictures are you copying at once?
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
mvelasquez87 said:
I had a similar issue. How many pictures are you copying at once?
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
Click to expand...
Click to collapse
actually many, more then 1.5 GB
I think I read somewhere that there is an issue so what I did was break if down to a few groups. This way if it fails I know where, unmount then mount and try again. I know it's a pain but sometimes it's necessary.
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
ehalai said:
actually many, more then 1.5 GB
Click to expand...
Click to collapse
I've had the same problem recently with both my Nexus 5 and S4. I just had to keep trying small groups until I got them all copied without error. I was using Windows 8.1 64 bit.
Sent from my Nexus 5 using xda app-developers app
mvelasquez87 said:
I think I read somewhere that there is an issue so what I did was break if down to a few groups. This way if it fails I know where, unmount then mount and try again. I know it's a pain but sometimes it's necessary.
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
Click to expand...
Click to collapse
so multiple issues with this gnikcuf phone...
> Wifi Speed Issues
> Hangouts Contacts Issue
> Photo Copying Issues
> and dont know what else will comes next...
I have no issue with the WiFi or hangouts. What the reported issue with hangouts?
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
mvelasquez87 said:
I have no issue with the WiFi or hangouts. What the reported issue with hangouts?
Nexus 5 Stock 4.4.1 (AT&T)
Unlocked Bootloader, Root, ART
Click to expand...
Click to collapse
doesnt show the contact name from the contact, shows the number only with international prefix only.
The photo transfer is an issue alot of us have dealt with. I can't either unless I break them down to small folders but thats a PITA.
i downloaded Airdroid instead. Dropped them in via the web. Worked very well
I have run in to this issue with windows, and linux. Even with different phones. Its the way Android handles the internal storage. MTP allows the phone and your computer access the storage at that same time. I tried a few different cables but didn't seem to matter. One trick that I used was to put the phone in to airplane mode on a fresh reboot. Start the copy from the computer and do not touch the phone.
dabbill said:
I have run in to this issue with windows, and linux. Even with different phones. Its the way Android handles the internal storage. MTP allows the phone and your computer access the storage at that same time. I tried a few different cables but didn't seem to matter. One trick that I used was to put the phone in to airplane mode on a fresh reboot. Start the copy from the computer and do not touch the phone.
Click to expand...
Click to collapse
so this worked for you... and any work around for the hangout app(not showing the contact names and only showign the numbers?
ehalai said:
so this worked for you... and any work around for the hangout app(not showing the contact names and only showign the numbers?
Click to expand...
Click to collapse
I have not ran in to an issue with hangouts not showing the name of a contact i have in my phone book.

Not all files are shown on PC

Hi guys,
anyone have this issue. Not all files and folders are shown on PC when I connect my Nexus to PC. By this, I mean files and folders that are creating when I download it from internet on phone and later when I connect phone to PC those files and folders dont exist there. I can view them only on phone.
Why is this happening?
Ok, I found them.
There is this folder, storage-emulated-legacay-Movies-and here are new files.
Real folder is just Movies.
Why is this like that on Nexus?
I don't know the answer but if there is an answer, it will be in all the other threads about this that I've seen. Did you search?
Sent from my Nexus 5 using Tapatalk
rootSU said:
I don't know the answer but if there is an answer, it will be in all the other threads about this that I've seen. Did you search?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Some files I m not able to access through my pc it just shows a white tile icon on pc and I can't open that folder/file, opening the properties from my pc shows that files are 0 bytes but these folders/files work fine on my phone..can u help me with this.
varuntis1993 said:
Some files I m not able to access through my pc it just shows a white tile icon on pc and I can't open that folder/file, opening the properties from my pc shows that files are 0 bytes but these folders/files work fine on my phone..can u help me with this.
Click to expand...
Click to collapse
I've seen it before. I get this for a few seconds after mounting but they all turn into folders. On the odd occasion it didn't, a reboot usually fixed it
Sent from my Nexus 5 using Tapatalk
rootSU said:
I've seen it before. I get this for a few seconds after mounting but they all turn into folders. On the odd occasion it didn't, a reboot usually fixed it
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Mine doesn't get fixed, it stays like that only. every time one or the other file is like that.
Is it a bug with MTP?
varuntis1993 said:
Mine doesn't get fixed, it stays like that only. every time one or the other file is like that.
Is it a bug with MTP?
Click to expand...
Click to collapse
Tried different;
USB Ports?
USB cables?
Computers?
Drivers?
Did you read the other threads about this same problem? I've seen several here.

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