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I finally received my little square card reader from Squareup today. I'm anxious to get a chance to use it.
I'm curious if anyone else has gotten one yet and started using it on a regular basis. What do you think of it? I'm also wondering if anyone one out there has found some other uses for it? Near as I can tell, it's a standard magnetic reader head, so there's not reason it couldn't read any magnetic striped card. I think it'd be cool of those password/credit card/bank account app could use this dongle to read your card number instead of having to type it in manually. I've already used an audio recording app and successfully swiped and recorded the audio stream that comes from the reader.
So what are your guy's thoughts, idea's, suggestions for this niftly little dongle. Will it survive, or is it destined to be another Cuecat
Mine came in yesterday. I'm waiting for someone braver than I to crack one open to see if there is more to it than just a magnetic read head and male headphone jack. It would be neat if we discover a microcontroller flashed with a code that pairs each device specifically to the users account. But really I'm hoping it's just a simple set of components so that I could easily fabricate a new one if mine gets lost/broken.
Can you please post your apks?
I just dont see it in market.
luvit said:
Can you please post your apks?
I just dont see it in market.
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Click to collapse
What APK's are you looking for?
garfnodie said:
What APK's are you looking for?
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Squareup apk fot credit cards
luvit said:
Squareup apk fot credit cards
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Click to collapse
Sorry, stupid moment. I don't know how to pull APK off my phone. Here's a link that includes a QR code that I'm sure will you get you to the market page.
http://www.doubletwist.com/apps/android/Square/-4760093326407457649/
So I received the card reader, but I haven't been successful with using it up to this point. I have a Galaxy S Vibrant, and when I follow the instructions for swiping credit cards absolutely nothing happens in the square app. Has anyone accepted payments successfully with the card reader, and if so what are you doing differently?
EDIT: Sorry about posting on this in Nexus One section. Although I'm not currently testing on a Nexus One the problem I'm having is hopefully more related to the application or OS than it is the hardware, and this is the only discussion related to Squareup on this forum.
joshuapurcell said:
So I received the card reader, but I haven't been successful with using it up to this point.
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Try testing the card reader using an audio recording app like garfnodie did. If you don't get some kind of whooshing sound on your recording, then there's a chance you've got a bad reader. But if you do get sound, then I'd say it is a hardware compatibility issue with your Galaxy.
BTW, do you get the card reader icon pop up in Square when you plug/unplug your reader?
http://img508.imageshack.us/img508/7183/readeryes.png
http://img137.imageshack.us/img137/6443/readerno.png
I wasn't getting that icon in my initial tests, but I am now that I pull the card reader out of the phone just a little. There is a certain point where I leave it that the icon stays solid and the app appears like it is ready to accept a swipe, but swiping the card does not start the authorizing process. Most degrees of pulling the card reader out of this phone only results in the icon disappearing or it constantly appearing then quickly disappearing.
I tested my card reader on a Droid X today and it worked fine, so I'm assuming this issue is most likely related to using the card reader on a Samsung Vibrant. I am running a custom ROM (Bionix 1.6 at the moment) which may have an impact on audio jack functionality, but I'm not sure. I'll need to try other ROMs and see if the audio jack behavior is any different.
I've found that using a normal headset in the same way that I described with the card reader behaves identically. The app shows the icon but in either case I'm unable to successfully swipe a card.
EDIT: I've also found that the Samsung Vibrant does video out via the 3.5mm audio jack. I'm leaning towards this being the cause as to why the card reader doesn't work with this new audio jack. Here is more information:
http://www.wirefly.com/learn/wireless_news/confirmed-samsung-vibrant-tv-out-menu/
If I toggle video out on, then I can't get the Square application to see anything plugged in. If I keep video out toggled off, then I get the level of functionality described above. If it turns out that this is the reason for the issue, then I hope it can be solved via a software update on either the Android or Square side (rather than a hardware issue). I've opened a ticket with Squareup with all this information.
joshuapurcell said:
I've found that using a normal headset in the same way that I described with the card reader behaves identically. The app shows the icon but in either case I'm unable to successfully swipe a card.
EDIT: I've also found that the Samsung Vibrant does video out via the 3.5mm audio jack. I'm leaning towards this being the cause as to why the card reader doesn't work with this new audio jack. Here is more information:
http://www.wirefly.com/learn/wireless_news/confirmed-samsung-vibrant-tv-out-menu/
If I toggle video out on, then I can't get the Square application to see anything plugged in. If I keep video out toggled off, then I get the level of functionality described above. If it turns out that this is the reason for the issue, then I hope it can be solved via a software update on either the Android or Square side (rather than a hardware issue). I've opened a ticket with Squareup with all this information.
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I never even noticed that the card reader uses four conductors until I read your post about your problem and took a closer look at my card reader. A standard headphone jack uses three conductors(left, right, ground), most cell phone jacks use four conductors(left, right, mic, ground). Now if the Captivate can switch that fourth conductor from mic in to video out when needed, then it certainly sounds like a software issue, just don't know whos problem it and to fix.
Someone else posted in the Vibrant forums saying they have had success in getting the card reader to work while using a specific ROM:
http://forum.xda-developers.com/showthread.php?t=806795
So this means it may not be a hardware problem with the card reader or the Vibrant, and that the software issue may be on the OS side and fixable via changes to whatever ROM being used. I haven't done the testing yet due to time, but I will hopefully today. The updates to this issue will be in the linked thread above going forward since it seems to be isolated to the Vibrant and we now have a Square discussion in that appropriate forum.
this actually looks awesome. I guess it converts what it reads into audio that the program can pick up. What the hell is the usage though?
/me thinks
I guess it would be awesome for when I work on peoples computers and websites, they can pay me right there. Pretty slick.
player911 said:
this actually looks awesome. I guess it converts what it reads into audio that the program can pick up. What the hell is the usage though?
/me thinks
I guess it would be awesome for when I work on peoples computers and websites, they can pay me right there. Pretty slick.
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I can see this being great for swap meets, flea markets, or trade shows or anything for that matter where your selling products or services and want to be able to take and approve credit/debit card sales on the spot.
garfnodie said:
I can see this being great for swap meets, flea markets, or trade shows or anything for that matter where your selling products or services and want to be able to take and approve credit/debit card sales on the spot.
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Yea. Actually my friend is trying to start up a Transmission Repair shop and really fell in love with the idea of being able to accept credit cards on the go.
luvit said:
Can you please post your apks?
I just dont see it in market.
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Click to collapse
Just called Square in the market...
Just got mine
Just got mine and I cant wait to start using it I was having problems with the icon not showing up and I just uninstalled/installed and that fixed it.
I haven't received my unit yet, but has anyone had any issues with it? I've looked into it and supposedly it's capped to $100 per transaction and I think your capped on the number of times you can use it per day.
Also I heard the reader may take multiple swipes before the software actually picks up on it.
I don't think the cap will be a big issue for me, but I would trust the opinions of the people here more then random bashes on the internet.
Would be neat if you are a Craigslist whore. Not only would you be able to take credit/check cards, but you'd also get a receipt of the transaction as well.
Q
player911 said:
I haven't received my unit yet, but has anyone had any issues with it? I've looked into it and supposedly it's capped to $100 per transaction and I think your capped on the number of times you can use it per day.
Also I heard the reader may take multiple swipes before the software actually picks up on it.
I don't think the cap will be a big issue for me, but I would trust the opinions of the people here more then random bashes on the internet.
Would be neat if you are a Craigslist whore. Not only would you be able to take credit/check cards, but you'd also get a receipt of the transaction as well.
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Here is the FAQ on Square's page about the fee's, transaction limits, etc.
https://support.squareup.com/entries/160793-frequently-asked-questions-faq#card-fees
daijizai said:
Just called Square in the market...
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Yes, the exact name is Square. Are you in the US? It's only available in the US right now.
http://www.appbrain.com/app/square/com.squareup
Bought this battery from a reseller around here and I wanted to know whether i just gave up nfc for an increase in battery life? Also please explain why does nfc require a special battery? Why can't it just be a microchip emitting signal integrated in the phone?
http://www.ebay.ca/itm/270899338893?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I would assume so, but if you did, that seems like a pretty good trade. NFC is a dumb gimmick anyway, and I don't really trust the tech with my credit card/banking info given that mere proximity is enough to read it. I would never use NFC.
Frogacuda said:
I would assume so, but if you did, that seems like a pretty good trade. NFC is a dumb gimmick anyway, and I don't really trust the tech with my credit card/banking info given that mere proximity is enough to read it. I would never use NFC.
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Click to collapse
Very short sighted it is as much as gimmick as Interac is.
I can not remember the last time I used cash, and why bother when all I need in my bank card and PIN.
Me I live in the 21th Century and I rather take advantage of it than wear my tin foil hat..... worry about everybody out to rip me off.
Who said anything about cash? My cards work fine.
But people can put an NFC reader in a bag and bump into your pocket on the subway. It's really not a particularly secure bit of tech, and it's also not a significantly more convenient thing than swiping a credit card.
Who cares what you think or dont think about NFC, please stick to the subject. Why do we need a special battery for NFC? Is it because the chip is in the battery?
Yes, basically it's a small, flat chip embedded under the sticker label on the skyrocket's battery. I think it works kind of like those security tags they put on books and DVDs.
Someone more knowledgeable than I might be able to tell you if it'd be possible to move that to the new battery.
Soon as NFC catches fire..IF it does.. Then you will be able to purchase mirochip stickies that you can cement on anything you can imagine.
From what I have read on many online searches the battery does not have the NFC circuitry. The battery only houses the NFC short distance antenna, which accounts for the 4th contact on the battery.
gdmuscle said:
From what I have read on many online searches the battery does not have the NFC circuitry. The battery only houses the NFC short distance antenna, which accounts for the 4th contact on the battery.
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Surely the Chinese battery manufacturers will catch on and we will see cheapo batteries with NFC antennae soon enough. But I agree with others here, NFC sounds like a gimmick and a security risk to me at this point. How strong is the crypto on this technology? It better be pretty damned secure or I will deliberately purchase one of these NON-NFC batteries for my next phone, lol.
gdmuscle said:
From what I have read on many online searches the battery does not have the NFC circuitry. The battery only houses the NFC short distance antenna, which accounts for the 4th contact on the battery.
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That information is incorrect. Read around people here on the forums have NFC working. **Edit, I misunderstood you. Yes the battery houses the antenna, and the phone has the other parts of the circuity, but without the antenna NFC is useless.
And for those of you who think its a gimmick take a look at what one user here is doing with it:
cdshepherd said:
A quick example. I have a nfc tag sitting on my nightstand. At night when I go to bed I set my phone on the tag. It automatically turns my wifi off, turns my alarm on, and turns the night mode clock on. Its really neat stuff. Paying with NFC (which we can't do yet) is only scratching the surface when it comes to this technology. If your interested more Google search it. There is tons of stuff.
Sent from my SAMSUNG-SGH-I727 using xda premium
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Click to collapse
polish_pat said:
Bought this battery from a reseller around here and I wanted to know whether i just gave up nfc for an increase in battery life? Also please explain why does nfc require a special battery? Why can't it just be a microchip emitting signal integrated in the phone?
http://www.ebay.ca/itm/270899338893?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
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Click to collapse
The reason why it isn't in the phone is because NFC has an operating range of 4 cm, your phone is already almost 1 cm thick, some people put those horrible otterbox cases on which another 1 cm thick, throw in interference and having that antenna inside the phone rather than the edge of the phone makes it almost useless. This is why the antenna is on the battery, will they move it to inside phone? Probably, but they would have to increase the throughput of the signal which would increase range but that would decrease security.
Frogacuda said:
Who said anything about cash? My cards work fine.
But people can put an NFC reader in a bag and bump into your pocket on the subway. It's really not a particularly secure bit of tech, and it's also not a significantly more convenient thing than swiping a credit card.
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Click to collapse
That wouldnt really work. Google Wallet has a PIN, so even if someone had some kind of NFC device in their bag, they wouldnt be able to extract money because you'd have to manually enter your PIN before the transfer would go through.
On top of that, you need to be really close for NFC to work. Like the phone has to be basically touching the reader. IIRC, for mobile phones, 4 centimeters is the distance the phone can be from the reader. On top of that, the phone has to be unlocked for NFC to work. So unless you walk around with your phone screen awake at all times, it's a total non-issue.
A normal wallet full of cash and cards is much more insecure that Google Wallet and NFC.
NFC is great though. I use it at 7/11, rite-aid, cvs, and mcdonalds all the time.
Frogacuda said:
Who said anything about cash? My cards work fine.
But people can put an NFC reader in a bag and bump into your pocket on the subway. It's really not a particularly secure bit of tech, and it's also not a significantly more convenient thing than swiping a credit card.
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Click to collapse
Virtually all modern credit and debit cards issued by the major banks have some kind of contactless chip embedded in them.
AMEX has ExpressPay, Master Card has PayPass, Discover has Zip, Visa has PayWave. Different banks have it under their own branding, too. Chase, for example, puts them all under their "Blink" term.
The chip itself is like 5mm x 5mm, thinner than the credit card itself, and only really produces a slight variation in the surface of the credit card. You'll only really see it if you're explicitly looking for it.
polish_pat said:
Bought this battery from a reseller around here and I wanted to know whether i just gave up nfc for an increase in battery life? Also please explain why does nfc require a special battery? Why can't it just be a microchip emitting signal integrated in the phone?
http://www.ebay.ca/itm/270899338893?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
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Click to collapse
I just ordered mine. I never like to buy from china but for 17 dollars even if i got scammed i thought it was worth the chance. Have you noticed an increase in battery life?
i got an extra 1.5-2 hours
ok kool im glad too here
polish_pat said:
Bought this battery from a reseller around here and I wanted to know whether i just gave up nfc for an increase in battery life? Also please explain why does nfc require a special battery? Why can't it just be a microchip emitting signal integrated in the phone?
http://www.ebay.ca/itm/270899338893?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Click to expand...
Click to collapse
That looks like a good battery that will fit under the current cover. I too want an extended battery like this but I don't want to lose NFC...
eagercrow said:
That information is incorrect. Read around people here on the forums have NFC working. **Edit, I misunderstood you. Yes the battery houses the antenna, and the phone has the other parts of the circuity, but without the antenna NFC is useless.
And for those of you who think its a gimmick take a look at what one user here is doing with it:
cdshepherd said:
A quick example. I have a nfc tag sitting on my nightstand. At night when I go to bed I set my phone on the tag. It automatically turns my wifi off, turns my alarm on, and turns the night mode clock on. Its really neat stuff. Paying with NFC (which we can't do yet) is only scratching the surface when it comes to this technology. If your interested more Google search it. There is tons of stuff.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
I just ordered 5 NFC tags. I'm going to place 1 on my nightstand, 1 in the car and 1 at work. Each one will be programmed to to different things. For example the nightstand tag will turn off wifi, put phone on silent. The car tag will turn up all the sounds, increase brightness to full, turn on bluetooth and GPS and launch the music player. The one at work will turn off all sounds, turn brightness down to minimum and turn off bluetooth and GPS.
Once mobile payments come to my area I will use it NFC for that as well.
i guess when you get the new battery and NFC is grayed out in the settings menu you will have your definitive answer. i'd like to know fo sho.
I just got this battery and nfc is not greyed out in the settings. But I have no way to test it otherwise.
marvin02 said:
I just got this battery and nfc is not greyed out in the settings. But I have no way to test it otherwise.
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Click to collapse
Stock UCLD2 has NFC test that can be accessed via *#6328378#
Custom rom's might have removed NfcTest.apk as bloat, so it might not work on all.
I've got Google Wallet installed, and cards activated, but I can't seem to make it actually pay...
A couple of trips to the local McDonalds - waking up my phone and waving it over the red sensor part of their card reader does nothing... unlocking or having wallet open at the time doesn't help either.
What am I doing wrong?
Sent from my SCH-I535 using xda app-developers app
Does your phone beep to let you know the nfc receiver has picked up an rfid signal?
Sent from my SCH-I535 using xda app-developers app
Did you have the NFC box check under settings more settings. It allows information to be sent between NFC device which is necessary.
Sent from my SPH-L710 using Tapatalk 2
No response at all from my phone or the terminal. Might as well have been waving my hand over it.
Does the phone need a physical "bump" instead of a wave to do its thing? I would expect this to work much the same as my proximity company ID badge.
NFC is turned on. SBeam is off (does that matter?)
Sent from my SCH-I535 using xda app-developers app
I always touch my phone back to the spot on the card reader. Do you have a case on your phone? There is only like a half inch of play before the phone is too far away. Try it again by tapping the phone.
Sent from my SCH-I535 using xda app-developers app
yeah. i get embarrass too if wallet doesnt work. how embarrassing!
but they have nfc soda vending machines in Atlantis hotel casino in reno! i tried it there with wallet on my nexus without the embarrassment and it works!
https://www.youtube.com/watch?v=OEwHMk4qFTs
"waving it over the red sensor part"
You dont know what your doing if you "waved" it. You must hold it up to the scanner for it to recognize. Also, if you have a case, it takes longer to pick up because the case adds thickness which reduces the bandwidth NFC can utilize due to a weaker signal.
Experiences: 8 successful payments. 1 failed (Walgreens isnt there yet)
There is no red sensor where I used it. 7-11 and cumbys. It's the grey part above the debit/credit card scanner that has the nfc symbol....Walgreen's failed for me also the manager said they just recently installed.
Sent from my SCH-I535 using xda premium
I've had the same exact problem as the OP. I tried mine at a local gas station where a friend works so I didn't look like a complete dunderhead and I tried it on 6 separate occasions and tried installing it several different times/ways and could never get it to work. They have the EZ Pay NFC reader above the credit card machine and every time I tried it it would not work no matter if I tapped it, took it out of the TPU case, got the cashier to hit credit, opened and unlocked the app. Nothing. It just simply refused to work. Maybe I'm just an idiot though, I just assume the EZ Pay NFC card reader would read my NFC chip in my phone. Maybe it won't. I am just at a loss. I just reset the app and went to my backup nandroid and left it along after all the attempts because I was so embarrassed.
i've only used it once thus far, i was worried it wouldn't work right since i never used NFC payments before so i had no idea how to do it......it took about 15 secs for GW to open up from a locked status on my phone then about another 20 secs for it to recognize the nfc scanner and to process a payment to mcdonalds, not bad, i had my card out in preparation though lol
Try without a case.I had no comm using NFC due to my case blocking the signal somehow. took it off and now it works every time.
Sent from my galaxy nexus using xda app-developers app
digitalsynner85 said:
i've only used it once thus far, i was worried it wouldn't work right since i never used NFC payments before so i had no idea how to do it......it took about 15 secs for GW to open up from a locked status on my phone then about another 20 secs for it to recognize the nfc scanner and to process a payment to mcdonalds, not bad, i had my card out in preparation though lol
Click to expand...
Click to collapse
I had thought that maybe it would take a bit for GW to notice the NFC reader but i left it there for a full 5 minutes at one point, I was running my mouth, and it never pulled up GW nor recognized the NFC reader. Also this was with the phone off. Another thing I found funny about it was that it the app would not pull up as Ready to Use until I had let it set up my Play Store credit card they have on file. I dont know if the OP is having the same exact problem as I am but it sounds exactly the same. I have also tested my NFC with my girlfriends GS3 to see if maybe I recieved a bad battery or maybe my phone was somehow faulty but it pulled the fileshare using S-Beam off without a hitch so.....
shangrila500 said:
I had thought that maybe it would take a bit for GW to notice the NFC reader but i left it there for a full 5 minutes at one point, I was running my mouth, and it never pulled up GW nor recognized the NFC reader. Also this was with the phone off. Another thing I found funny about it was that it the app would not pull up as Ready to Use until I had let it set up my Play Store credit card they have on file. I dont know if the OP is having the same exact problem as I am but it sounds exactly the same. I have also tested my NFC with my girlfriends GS3 to see if maybe I recieved a bad battery or maybe my phone was somehow faulty but it pulled the fileshare using S-Beam off without a hitch so.....
Click to expand...
Click to collapse
My phone wasn't off, just locked. If the phone's off then the nfc reader is supposed to be off too. I found that just quickly opening GW right before touching it to the reader makes it happen almost instantly. At least for me already.
Beamed via NFC through the local store to the internet from my SGS3.
digitalsynner85 said:
My phone wasn't off, just locked. If the phone's off then the nfc reader is supposed to be off too. I found that just quickly opening GW right before touching it to the reader makes it happen almost instantly. At least for me already.
Beamed via NFC through the local store to the internet from my SGS3.
Click to expand...
Click to collapse
Sorry about the misunderstanding. When I said off o meant my screen was locked. My phone just edited that part out. I have tried it like you did also, by opening the app right before touching it to the reader. Still doesn't work. It may just be an issue with my phone. No matter how I try to use it to pay it won't work...
i've had no issues having my nfc chip being scanned but i have yet to complete a purchase successfully. i'm going to chalk it up to the terminals not being configured correctly... my other nfc functions work fine.
Some dont work for some odd reasons because the storemanager/higher ups dont know what it is so they might have disabled it for what ever reason.
I know Walgreens has scanners but does not work JUST yet, they are partners of the whole NFC movement thing.
Stores that have worked for me are.
Chevron, 7-11 ( had to tilt there scanner up), McDonalds, BJ's (like walmart), Vending Machines.
Doesnt work: Walgreens, Some Random gas station out of town
I find that if you see a LED blinking or on thats connected to the scanner, the scanner works, but if it doesnt scan right away its the case's fault or not placing it.
Source: I like to consider myself a Wallet expert haha, my thread is over in Developer Section to get wallet as well. Also all my purchases have been used using a Otterbox Defender, and take about 3-5 seconds to complete the transaction.
mine failed as well at a jack in the box drive thru. looked like a fool. haha
i took my case off, opened the app, clicked the lock in the corner, entered my pin, and held it up against the reader for a good few seconds but nothing happened. nfc was on. their reader had like 4 spots for lights and the first one was on with a solid green light so not sure, hopefully it was their reader. will try again at a 7-11 if I can get over the embarassment
LOL at you guys thinking your case is giving you a problem, most likely you are not putting the battery (where the NFC is) up to the correct part of the terminal (your phone should chime or make a noise when its recognized, just like when Android Beam comes up),
or just plain out the terminal doesn't work (not your phone), a mcdonalds and wendys in my area they have them but nothing happens and one mcd across town works perfectly fine. Just depends on the vendor.
I have the Otterbox Defender on both my S3 and Galaxy Nexus, and haven't had a problem or delay yet as long as their terminal is working correctly, and they are pretty thick cases. As long as you line it up right and they work shouldn't be a problem
NeoMagus said:
LOL at you guys thinking your case is giving you a problem, most likely you are not putting the battery (where the NFC is) up to the correct part of the terminal (your phone should chime or make a noise when its recognized, just like when Android Beam comes up),
or just plain out the terminal doesn't work (not your phone), a mcdonalds and wendys in my area they have them but nothing happens and one mcd across town works perfectly fine. Just depends on the vendor.
I have the Otterbox Defender on both my S3 and Galaxy Nexus, and haven't had a problem or delay yet as long as their terminal is working correctly, and they are pretty thick cases. As long as you line it up right and they work shouldn't be a problem
Click to expand...
Click to collapse
Well said and 100% accurate. I bet the problems people are facing are user error or the terminal just doesnt work.
I've used mine on about three different occasions and it worked perfectly. But what's funny, I was in a local vzw store buying something. They have what looks like the press pass set up, tried to use it and it wouldn't go through. The girl checking me out was surprised and had no idea that you could even do that. Anyway, my point is that even though the card reader looks like it will work, if they don't have it set up it won't. Vzw's looks just like the ones at McDonald's.
Hi,
Apologies if this has already been asked and I know its going to be something very simple...
Everytime I open the flip case and fold it all the way around to the back, the phone beeps which is super annoying. I've looked through most of the settings and cant find any option to disable. Don't even have a clue what the beeps even trying to notify me either.
Anyone elses case beep when fully folded back, know what the beeps for & know how to disable?
Thanks
Have u put your bank card in the slot.
If the card is in there and nfc is on the nfc reader of the phone is picking up the paypass chip in the card
Hope that helps
Thanks, I knew it was something simple & I was being stupid
unFKNreal said:
Thanks, I knew it was something simple & I was being stupid
Click to expand...
Click to collapse
Also samsung say not to put bank cards in that slot saying it could possibly de-magnatise it.
i put dollar bill in there to buy soda at work.
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
Click to expand...
Click to collapse
Haven't noticed personally. Using a screen protector?
I removed the screen protector to check if is causing it but still the same. It happens rarely though.
ijuanp03 said:
I removed the screen protector to check if is causing it but still the same. It happens rarely though.
Click to expand...
Click to collapse
Hmm. It happens during use or in charging or ?.
Shadowthor said:
Hmm. It happens during use or in charging or ?.
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Click to collapse
During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.
Try safe mode.
I would ditch Waze app and flipboard.
Try clearing the system cache.
See what's running in the background when it happens.
Use the factory diagnostic touch screen test to see if it may be hardware caused. Not sure how you access it it on that phone.
ijuanp03 said:
During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.
Click to expand...
Click to collapse
Hmm that's weird. Did it happen recently? Did you install any new apps?
Hopefully it's not hardware related.
You can use cqa test to check the hardware. *#*#2486#*#*
Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.
ijuanp03 said:
Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.
Click to expand...
Click to collapse
A new update got pushed out?
Not entirely new. The latest software update RR31.Q2-12-14-7.
Shadowthor said:
A new update got pushed out?
Click to expand...
Click to collapse
ijuanp03 said:
Not entirely new. The latest software update RR31.Q2-12-14-7.
Click to expand...
Click to collapse
Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?
Shadowthor said:
Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?
Click to expand...
Click to collapse
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
Click to expand...
Click to collapse
Could be a blown sim card. Replace both and follow ESD protocol when handling them, always.
Handle like a stick of ram.
Excessive ESD exposure can cause random failures immediately or worse, days, weeks even years latter. These cards are dirt cheap but a delayed failure can cost you dearly...
ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
Click to expand...
Click to collapse
Hmm weird. Haven't tested out dual Sim but it shouldn't cause this issue.
I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html
nullschool said:
I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html
Click to expand...
Click to collapse
And so I thought mine is an isolated case. Motorola is yet to confirm if this is hardware or software related.
ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
Click to expand...
Click to collapse
Hello everyone!
I have this same problem here on my brazilian Moto G100 and in the same place almost in the center of the screen. After removing the screen protector, the problem is more difficult to happen, but it still happens rarely, requiring a cleaning of the screen for the problem to stop happening for a while.
I noticed that the problem happens several times when I leave the smartphone leaning against metallic surfaces or other electronic devices.
Is it necessary to use the warranty to replace this screen or can a firmware update solve this problem?
Regards!
I'm Chinese user.My device have this problem.Our forum many people reaction to this problem
I can confirm I have the same problem. I don't know if it's hardware or software yet
wow I haven't had any problem, but if you find any solution or coment from motorola sopport please post it