Database Info

bricked phone

hello everyone i'm from the dinc2 forums and i had a few questions and was hoping someone here could hopefully help me! i'm a marine and on my downtime i help my coworkers root their phones if they want. i was given a phone to fix that only booted to the spalsh screen althouh you could get to bootloader. then the battery died and it wont charge wont turn on (even with a charged battery from my phone) anyone have any suggestions?
Thanks!

Linch89 said:
hello everyone i'm from the dinc2 forums and i had a few questions and was hoping someone here could hopefully help me! i'm a marine and on my downtime i help my coworkers root their phones if they want. i was given a phone to fix that only booted to the spalsh screen althouh you could get to bootloader. then the battery died and it wont charge wont turn on (even with a charged battery from my phone) anyone have any suggestions?
Thanks!
Click to expand...
Click to collapse
Once you've now fully charged the battery, use wall charger much quicker than USB.
What model is the phone (is it a desire s)? What ROM was on the phone? Stock ROM? was a Custom recovery installed? What does the bootloader screen say? Was the phone S-OFF or root?

yes its a desire s. no rom on the phone stock sense. no custom recovery. just stuck on bootloop. bootloader says
saga pvt ship s-on rl
hboot-0.98.002
radio-3805.06.02.03_m
emmc-boot
mar 30 2011, 17:29:31
if i press recovery it shows a black screen with green ''sync'' arrows and a green arrow pointing down to a phone. after about 10 seconds the screen cuts off then vibrates about 8 times

Linch89 said:
...
saga pvt ship s-on rl
...
Click to expand...
Click to collapse
since it is not S-OFFed and there is no custom software on it the best option IMO is to give it for a warranty repair

Your phone is S-ON so you better should take a walk to the Service Center, Have a chat and then post here what they are saying..

amidabuddha said:
since it is not S-OFFed and there is no custom software on it the best option IMO is to give it for a warranty repair
Click to expand...
Click to collapse
Again ensure that battery fully charged
If it's not possible to return to warranty as a result of logistics, then first and I'd say only option is to try to run an ruu to restore the phone to state you bought it on, you need to download and run the ruu from a PC.
You need HTC drivers installed on PC see link in my sig
Then download stock ruu from link in Dev section index thread, use the one that is most like what ROM was on phone to start with with regards region and carrier.
Put phone onto bootloader connect via USB and run ruu from PC
If no joy post error or return to warranty as previously recommended.
Good luck
Swyped from my Desire S using XDA Premium

Would it be possible to download the ruu on my dinc2 SD card and save it as PMG32IMG or w.e it is for fascinate s and put that SD card in the fascinate and boot into bootloader?

Linch89 said:
Would it be possible to download the ruu on my dinc2 SD card and save it as PMG32IMG or w.e it is for fascinate s and put that SD card in the fascinate and boot into bootloader?
Click to expand...
Click to collapse
For the Desire S the name of the update image is PG88IMG

For an s-off phone within warranty youre better off turning it in to HTC for repair / replacement.

Thanks everyone for the help. Does anyone have a link for desire s ruu? I don't really have the time to search religiously lol

Linch89 said:
Thanks everyone for the help. Does anyone have a link for desire s ruu? I don't really have the time to search religiously lol
Click to expand...
Click to collapse
Here you can find all that you need. The RUU is in the "Stock ROMs" section

Thanks just bookmarked it. Is there any way to tell which carrier is on his phone? It gets hung up at the splash screen I was thinking maybe the radio or something?

Help needed, stuck in updating rom. Can't boot

Dear fellow forummers,
I've set my HTC Sensation to S-OFF yesterday. Today I tried to update the rom to 1.50.401.1 (from 1.50.401.1) to flash it to ICS later on.
I used this file:
RUU_Pyramid_HTC_Europe_1.50.401.1_Radio_10.56.9035.00U_10.14.9035.01_M_release_223042_signed.exe
The installation got stuck at 41%, didn't do anything so the only way was to pull out USB cable and try again, again stuck at 41%.
Sweat started to rise on my forhead when I tought by myself maybe if I 'update' to an older rom, I will at least have my phone back working. So I tried the file:
RUU_Pyramid_HTC_Europe_1.45.401.3_Radio_10.56.9035.00U_10.14.9035.01_M_release_219990_signed.exe
I was unbelievably happy when I got past the 41%, my laugh ended a few seconds later when it got stuck on 44%, tried again and you guessed it.. again stuck at 44%.
I can't boot my phone at all. When I turn my phone on I get the black screen with in white/silver HTC. After putting the USB cable in and pulling it out I get the white screen with:
*** LOCKED ***
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.18.0000
RADIO-10.14.9035.01_M
eMMC-boot
Aug 2 2011,22:35:52
RUU
What can I do to get my phone working again?
All help is really appreciated!

Find my post in general
Sent from my HTC Sensation 4G using xda premium

craven667 said:
Find my post in general
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
You mean the:
{fix} update for 3.32 and bootloops ?
I can't see someone with simalar problems.
My problem is that I can not recover or fastboot or whatsoever at the moment

Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....

That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
https://www.yousendit.com/download/M3BsUXVxV3I1bmk5TE1UQw
md5: 6911EEC5C493EBB558D02CE9D0912ADB
It has a newer radio to the one you've used. Give it a go and see how you get on

mathrania said:
Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....
Click to expand...
Click to collapse
There is no Factory reset option . I don't have recovery installed and I can't flash any rom at all.
EddyOS said:
That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
It has a newer radio to the one you've used. Give it a go and see how you get on
Click to expand...
Click to collapse
stuck at 41%

Phone is FUBAR'd - send it to HTC

Heeey Guys, could you please please help...

I have an HTC Sensation i decided to root just a month ago using revolutionary and using Android Revolutionary HD 6.3.0 ROM with 4EXT Recovery Touch, and have loved every second of it. The problem i have now is i need to send it back to orange for repair and need to set it back to stock rom.
Could someone please if possible point me to the right direction with possibly a step by step guide on how to get stock rom S-ON please or send me a link on how to do it MANY THANKS IN ADVANCE
stats:
HTC Sensation Orange Uk

DaddyDarren12 said:
I have an HTC Sensation i decided to root just a month ago using revolutionary and using Android Revolutionary HD 6.3.0 ROM with 4EXT Recovery Touch, and have loved every second of it. The problem i have now is i need to send it back to orange for repair and need to set it back to stock rom.
Could someone please if possible point me to the right direction with possibly a step by step guide on how to get stock rom S-ON please or send me a link on how to do it MANY THANKS IN ADVANCE
stats:
HTC Sensation Orange Uk
Click to expand...
Click to collapse
Hi,
Step 5 of THIS THREAD is a good guide to restoring your phone for warranty purposes.

Malybru thank you so much for your reply, any idea which [ROM]Shipped Pyramid ROM Collection i need to use when i click RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27 it asks me to sign up for filefactory premium which you have to pay for,?

DaddyDarren12 said:
Malybru thank you so much for your reply, any idea which [ROM]Shipped Pyramid ROM Collection i need to use when i click RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27 it asks me to sign up for filefactory premium which you have to pay for,?
Click to expand...
Click to collapse
Hi,
It says:
All free download slots are in use. You can download this file immediately by upgrading to FileFactory Premium. Otherwise, please feel free to try again shortly.
Retry Download
.It is just busy right now.
Try again later.

many thanks my friend, if i get stuck anywhere would it be ok to inbox you for a little help?

DaddyDarren12 said:
many thanks my friend, if i get stuck anywhere would it be ok to inbox you for a little help?
Click to expand...
Click to collapse
Hi,
I am subscribed to this thread.
So, I will get any questions you have.
Plus,other people may benefit from any developments or questions.

any idea when would be the best time to try getting the Orange UK RUU?

DaddyDarren12 said:
any idea when would be the best time to try getting the Orange UK RUU?
Click to expand...
Click to collapse
Hi,
Just keep trying

any idea whats causing this?
i have the ruu downloaded but when i open it and apply to update its says
checking................
"updating image on your android device/rebooting to bootloader and comes back with.....
ERROR CODE [155] Unknown Error

"ERROR [155~159]: IMAGE ERROR
One of these error messages will appear when you use the incorrect RUU to update and the image file size is larger than the Flash ROM size. In this case, download the correct RUU version and try again."
edit: I think you have the wrong RUU. Have you also checked Step 4 in the guide malybru posted above?

but this is the correct RUU, Im a orange uk customer and this is the only RUU i can find of the shipped RUU's page.....
RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M
any idea's?

Is it an Orange branded phone? if not try the EU version.
Have you done SuperCID?
How do you install the RUU? Did you go into the bootloader, press on fastboot, connect to your PC and run the RUU?

no its not Orange branded, Orange is my carrier (on contract) so if EU RUU is required could you possibly advise which is best to use?
i done superCID upon rooting so i dont need to superCID again do i?
No i plugged phone in making sure fastboot is turned off & USB debugging is on then clicked on the RUU to install.....
Many Thanks

DaddyDarren12 said:
no its not Orange branded, Orange is my carrier (on contract) so if EU RUU is required could you possibly advise which is best to use?
i done superCID upon rooting so i dont need to superCID again do i?
No i plugged phone in making sure fastboot is turned off & USB debugging is on then clicked on the RUU to install.....
Many Thanks
Click to expand...
Click to collapse
Try the Europe Debranded one. If that doesn't work, try the HTC WWE one next. My friend is on Vodafone Contract in the UK and has a debranded World Wide English ROM.

no you don't need to supercid again.
these ruus should work for you (don't know if you have a sensation or sensation xe):
for sensation (latest ruu):
RUU_PYRAMID_ICS_HTC_Europe_3.32.401.5_Radio_11.69. 3504.00U_11.22.3504.07_M_release_246089_signed.exe
for sensation xe (latest ruu):
RUU_PYRAMID_LE_ICS_35_S_HTC_Europe_3.32.401.105_R_ Radio_11.69.3504.00U_11.22.3504.07_M_release_25196 1_signed.exe
no guarantees if that will work

Could someone please explain the way to go back to stock rom please iv downloaded the EU RUU, go to run it and update etc, and comes back the same as previous.....
As things stand..... my procedure (phone is HTC Sensation z710e)
Phone is turned ON
Fastboot OFF
USB Debugging ON
Plug phone in via usb when prompt ensuring phone is set to Charge only
Click RUU to run and update....... Then comes back same as previous.
Could someone please tell me what im doing wrong
Many Thanks

DaddyDarren12 said:
Could someone please explain the way to go back to stock rom please iv downloaded the EU RUU, go to run it and update etc, and comes back the same as previous.....
As things stand..... my procedure (phone is HTC Sensation z710e)
Phone is turned ON
Fastboot OFF
USB Debugging ON
Plug phone in via usb when prompt ensuring phone is set to Charge only
Click RUU to run and update....... Then comes back same as previous.
Could someone please tell me what im doing wrong
Many Thanks
Click to expand...
Click to collapse
^^^ above is complete,

Problem!!!!
ok so iv got the EU RUU installed etc the phone has rebooted but is not recognising USB cable iv gone to bootloader and also fastboot usb aint showing
what do i need to do to overcome this situation
many thanks

Is the phone booting up properly (so that you can change settings in android)?
Have you tried updating the htc sync tool for latest driver on your pc?

yes my friend it is booting up properly, just when i plug it into usb (Orange led comes on and charges but no option for Charge only or Disk Drive, where can i find & update htc sync?
many thanks

Htc Inspire stuck at white (BOOT) screen after AT&T software update

Hi there. I'm a nooob to android phones. After upgrading to the most recent os released by AT&T ( 3.20.502.52) my phone won't boot past the white Screen with the htc logo. It's not rooted. I av tried battery pulls, hboot and tried recovery, factory reset, cache wipe...just about everything that's listed in the boot menu and recovery menus. also when i try to recover it goes to a screen with a green circular arrow which changes to one with a phone icon with a red triangle on it. I'm realld frustrated. don't know what to do now. any assistance would be appreciated.

Have you tried going to the htc websight and getting the official ruu and pushing it to phone. Instructions should be on the sight.
sent from an Ice Cold Inspire

willieamm said:
Hi there. I'm a nooob to android phones. After upgrading to the most recent os released by AT&T ( 3.20.502.52) my phone won't boot past the white Screen with the htc logo. It's not rooted. I av tried battery pulls, hboot and tried recovery, factory reset, cache wipe...just about everything that's listed in the boot menu and recovery menus. also when i try to recover it goes to a screen with a green circular arrow which changes to one with a phone icon with a red triangle on it. I'm realld frustrated. don't know what to do now. any assistance would be appreciated.
Click to expand...
Click to collapse
The ROM was not rooted, but has it ever been? What does HBOOT say exactly? (Not the list of options, above that.)
If all else fails, run a RUU.

Reinaldo33897 said:
Have you tried going to the htc websight and getting the official ruu and pushing it to phone. Instructions should be on the sight.
sent from an Ice Cold Inspire
Click to expand...
Click to collapse
Yeah it was an official ruu released by htc. I got it straight from their website.

bananagranola said:
The ROM was not rooted, but has it ever been? What does HBOOT say exactly? (Not the list of options, above that.)
If all else fails, run a RUU.
Not sure if it was rooted before. I did the upgrade usiong an official RUU I obtained from HTC's site that was released this year for the inspire.
ACE PVT SHIP S-ON RL
HBOOT- 2.00.0030
MICROP-0438
RADIO-26.17.14.11_M
eMMC-boot
Feb 20 2012, 16:03:18
Click to expand...
Click to collapse
Click to expand...
Click to collapse

willieamm said:
bananagranola said:
The ROM was not rooted, but has it ever been? What does HBOOT say exactly? (Not the list of options, above that.)
If all else fails, run a RUU.
Not sure if it was rooted before. I did the upgrade usiong an official RUU I obtained from HTC's site that was released this year for the inspire.
ACE PVT SHIP S-ON RL
HBOOT- 2.00.0030
MICROP-0438
RADIO-26.17.14.11_M
eMMC-boot
Feb 20 2012, 16:03:18
Click to expand...
Click to collapse
maybe a bad download. Re download it and run the exe file again from fastboot.
Click to expand...
Click to collapse
Click to expand...
Click to collapse

glevitan said:
willieamm said:
bananagranola said:
The ROM was not rooted, but has it ever been? What does HBOOT say exactly? (Not the list of options, above that.)
If all else fails, run a RUU.
maybe a bad download. Re download it and run the exe file again from fastboot.
Click to expand...
Click to collapse
Tried that but it still gets stuck
Click to expand...
Click to collapse
Click to expand...
Click to collapse

Please post all questions in the Q & A section. Thanks. Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2

efrant said:
Please post all questions in the Q & A section. Thanks. Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Issue olved guys. seems I was just having problems with a bad sd card. got the phone up and running again with the assistance of some really cool people. Thanks again.

willieamm said:
Issue olved guys. seems I was just having problems with a bad sd card. got the phone up and running again with the assistance of some really cool people. Thanks again.
Click to expand...
Click to collapse
Can you tell me how you fixed your phone, my boyfriends phone is doing the same thing. We have taken the sims card, sd card and battery out. When we put the battery back in it still doesn't do anything. Please help!

Talaworley said:
Can you tell me how you fixed your phone, my boyfriends phone is doing the same thing. We have taken the sims card, sd card and battery out. When we put the battery back in it still doesn't do anything. Please help!
Click to expand...
Click to collapse
What was he trying to do?....Has he tried to flash or root or anything different from the update?

[Q] please help! need to sell htc sensatiion but unable to!

My HTC Sensation doesnt let me factory reset it, I know, weird right? sorry, I'm completely noob at this. When I go to settings > storage > factory rest on my ics HTC sensation, it shuts down to reveal the htc logo then after a few seconds it boots into the bootloader. PLEASE PLEASE someone help. I need to sell my sensation by next week.
p.s. i should add that i have been experiencing problems with the phone randomly shutting off at times
thank you in advance guys

Android-97 said:
My HTC Sensation doesnt let me factory reset it, I know, weird right? sorry, I'm completely noob at this. When I go to settings > storage > factory rest on my ics HTC sensation, it shuts down to reveal the htc logo then after a few seconds it boots into the bootloader. PLEASE PLEASE someone help. I need to sell my sensation by next week.
p.s. i should add that i have been experiencing problems with the phone randomly shutting off at times
thank you in advance guys
Click to expand...
Click to collapse
Do a ruu from http://forum.xda-developers.com/showthread.php?t=1672425

Android-97 said:
My HTC Sensation doesnt let me factory reset it, I know, weird right? sorry, I'm completely noob at this. When I go to settings > storage > factory rest on my ics HTC sensation, it shuts down to reveal the htc logo then after a few seconds it boots into the bootloader. PLEASE PLEASE someone help. I need to sell my sensation by next week.
p.s. i should add that i have been experiencing problems with the phone randomly shutting off at times
thank you in advance guys
Click to expand...
Click to collapse
1. Turn off the device
2. Pull out the battery and place it back in
3. Press vol down + power to boot into the bootloader
4. Scroll down to the Factory Reset option
5. Select Factory Reset

android1234567 said:
1. Turn off the device
2. Pull out the battery and place it back in
3. Press vol down + power to boot into the bootloader
4. Scroll down to the Factory Reset option
5. Select Factory Reset
Click to expand...
Click to collapse
nah that doesn't help neither, it just reboots the bootloader. as for the RUU, I've tried loads but i cant seem to find the right one please could you post the right one for me please, thanks in advance. All your help is much appreciated

Android-97 said:
nah that doesn't help neither, it just reboots the bootloader. as for the RUU, I've tried loads but i cant seem to find the right one please could you post the right one for me please, thanks in advance. All your help is much appreciated
Click to expand...
Click to collapse
If u want correct ruu then post where ur from and is ur phone branded r not. (o2, vodafone etc etc) also were u on gb or ICS before things went wrong and post ur bootloader details.

jmcclue said:
If u want correct ruu then post where ur from and is ur phone branded r not. (o2, vodafone etc etc) also were u on gb or ICS before things went wrong and post ur bootloader details.
Click to expand...
Click to collapse
Hi, I'm from the UK and I'm on Vodafone, who I got the phone from on contract. the problems started when I updated to ics.
My bootloader looks like this:
** RELOCKED **
PYRAMID PVT SHIP S-ON RL
HBOOT- 1.27.0000
eMMC-boot
Jan 13 2012, 17:33:34
thank you so much

Android-97 said:
Hi, I'm from the UK and I'm on Vodafone, who I got the phone from on contract. the problems started when I updated to ics.
My bootloader looks like this:
** RELOCKED **
PYRAMID PVT SHIP S-ON RL
HBOOT- 1.27.0000
eMMC-boot
Jan 13 2012, 17:33:34
thank you so much
Click to expand...
Click to collapse
aaah balls, had to be vodafone, theres a guy the other day who was looking for vodafone ICS ruu and there is none, theres only voda gb ruu. And u cant downgrade unless ur phone is booted and rooted.
EDIT: i found vodafone ics ruu, up to u if u wana flash it, take a look. Also do a good google search first and try find it urself from a well known trusted site because i take no responsibility if it dont work or fails epicly. Also i couldnt find the uk voda ics ruu on the usuall sites like shipped roms etc etc, so be carefull
RUU-Pyramid-ICS-Vodafone-UK-3.32.161.11-R-Radio-11.69A.3504.00U-11.23.3504.07-M2-release-251541-signed.exe