[Q] yellow/orange color problem - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Hi
I have exactly the same problem as described in this Note 10.1(2014) post:
"Hi there,
not sure if it is the same thing. No matter what [Display/screen] mode I choose, yellow comes out quite muddy and dirty, I am not able to get a clear, nice yellow out of the screen, always turns out like brownish. Is this common? I had read about "accurate colors" which isn't the case with my unit. Other colors seem more natural to me...
Thanks in advance
Froschfinger"
http://forum.xda-developers.com/showthread.php?t=2500508&page=2
On my screen, all other colors than yellow/orange look great....
But the difference in yellow/orange - when compared with a Galaxy s4 or iPad - is clearly visible. Have a look at a Shell, Tide or DHL logo or compare with the yellow in the chrome logo.
Does anyone experience the same issue?

yellow/orange color problem example picture
Here is an example of the different yellow colors between Note Pro 12.2, Galaxy S4 and iPad2 in a picture (out of camera).

Similar case to the lenovo Yoga 2 Pro "yellow correction"?
I hope it's not similar to the Lenovo "yellow correction" problem. The display of the yoga 2 Pro has similar technology as the Note Pro and many Lenovo users reported the "yellow" problem (a 116 pages thread in their support forum...):
"“The Lenovo Yoga 2 Pro utilizes a Samsung LCD panel with a Pentile Red-Green-Blue-White (RGBW) pixel matrix, as opposed to a standard Red-Green-Blue (RGB) matrix on more conventional LCD panels.”
=> look for "Yoga 2 Pro 13 Yellow Color Issues" at the lenovo forums,
the pictures in the first post are very similar to mine...
The good news: It seems that a BIOS Update by Lenovo helped to solve the problem there.

I just found this issue.
In my opinion, samsung put the CMYK filter in the display software . this make bright yellow in RGB turn into "process yellow" in CMYK (make the yellow is more brown.) which is more accurate for printing .
but on the LCD screen like computor and other mobilephone, it look dull and too dark.:crying:

Might be something wrong with yours. Yellow seems ok on mine. Sm-p900 vs Nexus 10
Sent from my SM-P900 using Tapatalk

Versus Note 3...

pink color problem
drarich said:
Hi
I have exactly the same problem as described in this Note 10.1(2014) post:
"Hi there,
not sure if it is the same thing. No matter what [Display/screen] mode I choose, yellow comes out quite muddy and dirty, I am not able to get a clear, nice yellow out of the screen, always turns out like brownish. Is this common? I had read about "accurate colors" which isn't the case with my unit. Other colors seem more natural to me...
Thanks in advance
Froschfinger"
http://forum.xda-developers.com/showthread.php?t=2500508&page=2
On my screen, all other colors than yellow/orange look great....
But the difference in yellow/orange - when compared with a Galaxy s4 or iPad - is clearly visible. Have a look at a Shell, Tide or DHL logo or compare with the yellow in the chrome logo.
Does anyone experience the same issue?
Click to expand...
Click to collapse
i have another color issue but with pink color i have patches of pink color in the bottom of the screen?

Evidently. The NotePro has an LCD screen, and the S4/S5/Note 3 are AMOLED.
You can't expect the two to look alike.
Sent from my SM-N9005 using Tapatalk 2

Hey guys. Sorry for my english. Have you found anything else? I'm having the same problem here. Some sort of greenish yellow, but no problems with any other color.
Have you returned your tablet for RMA?
Thanks!

Hey guys. I noticed that whenever I pull down my notification / settings bar the yellows displayed on background stuff looks normal. This is kind of an annoying find, as it shows that the note pro is capable of correct colors

Same problem. Is there a solution?

I know that its a old thread, but is there a solution to that problem?
yellow on the Note Pro 12.2 looks more like mustard.

Yonany said:
I know that its a old thread, but is there a solution to that problem?
yellow on the Note Pro 12.2 looks more like mustard.
Click to expand...
Click to collapse
Don't compare an LCD display to a LED display, especially an AMOLED or a Retina display.
The color gamut in an AMOLED display is 4 times that of an LCD display. That means an AMOLED display can display 4 times more vibrant colours than an LCD display.
An LCD panel will never display the same level of colour vibrancy as a LED panel. Which is why LED panels are so much more expensive. (A NotePro with an AMOLED display would've cost over 2000 quid.)
There's no solution because there is no problem. It's just how an LCD displays yellow.
Using a colour correction app won't work, because you can't increase the vibrancy.

Related

Screen color temp for white pages

I just picked up a One S (International/unlocked) model and love it.
I am noticing a fairly warm color temperature calibration for the color white. It's exactly the same color as my Lumia 800, and both are much, much warmer than my Galaxy S II. I read in the AnandTech review that the One S AMOLED screen was calibrated properly, however when I hold it up against my Sony monitor, the white on the phone looks almost yellow-ey compared to the computer display. Additionally, if I tilt the phone vertically, I see more of a 'truer' white - at least to my eyes - than when I look at it straight on.
I know - different technologies and panels aside, is everyone's One S' screen slightly warm on white colors? Or is this a screen variance issue again among Samsung panels?
matt310 said:
I just picked up a One S (International/unlocked) model and love it.
I am noticing a fairly warm color temperature calibration for the color white. It's exactly the same color as my Lumia 800, and both are much, much warmer than my Galaxy S II. I read in the AnandTech review that the One S AMOLED screen was calibrated properly, however when I hold it up against my Sony monitor, the white on the phone looks almost yellow-ey compared to the computer display. Additionally, if I tilt the phone vertically, I see more of a 'truer' white - at least to my eyes - than when I look at it straight on.
I know - different technologies and panels aside, is everyone's One S' screen slightly warm on white colors? Or is this a screen variance issue again among Samsung panels?
Click to expand...
Click to collapse
Yes. When compared to the super LCD of my galaxy player, whites look significantly more orange-ish. I guess it has to do with the amoled technology.
Sent from my HTC One S using Tapatalk 2
matt310 said:
I just picked up a One S (International/unlocked) model and love it.
I am noticing a fairly warm color temperature calibration for the color white. It's exactly the same color as my Lumia 800, and both are much, much warmer than my Galaxy S II. I read in the AnandTech review that the One S AMOLED screen was calibrated properly, however when I hold it up against my Sony monitor, the white on the phone looks almost yellow-ey compared to the computer display. Additionally, if I tilt the phone vertically, I see more of a 'truer' white - at least to my eyes - than when I look at it straight on.
I know - different technologies and panels aside, is everyone's One S' screen slightly warm on white colors? Or is this a screen variance issue again among Samsung panels?
Click to expand...
Click to collapse
I find my whites to be extremely blueish when the phone is tilted ever so slightly

Note3 AMOLED Screen Quality *edit: tested 6 devices so far*

hi,
i just started this thread to get your opinions regarding the display quality of the note3!
i have to admit upfront that i'm a hypocrite when it comes to amoled screens, so far i had to switch all of my amoled devices a least 5 times until i got a unit which satisfied me. done this with the first note, and also with the second.
as far as i can say the screen of the note3 is the best i've ever seen (by far better black-levels as note1 and note2), although i also identified a few flaws as well:
the color RED has very bad viewing angles: when tilting the device a little bit the color gets orange immediately.
try this by enter *#0*# in the dialer, and click on "red" then tilt the device. let us know how "your red" is, thx!
the gamma of the screen is totally screwed: can see down to "1" in gammatest.png:
the disadvantage of this is that you are actually able to see dark grey screens which you should not.
on the left side of the screen border there is a small strip which has also more gamma then the rest of the screen, in menus etc.
this is clearly visible when its dark around. also only visible when at least a little grey is to display, pure black is ok!
this week i will test one or two more note3's, just to have a comparison and to determine if the quality spread is as big as with previous devices. for note1 and note2 the differences between devices were really huge. some screens were near to perfect, most of them had flaws with color unevenness.
what are your impressions?
and: do you care?
regards,
markus
edit 03.10.2013:
just got my second note (this time from amazon.de): the screen is considerably better!! the "more gamma" strip on the left side is non existent on the second device, in gammatest.png the screen is much more uniform! also the red viewing angle is better, it still fades to orange when tilted, but not as much as with my first device!
conclusio: the big differences in screen quality are still existant, it's still luck of the draw if you get a decent one or not...
also the general build quality differs: on the second device the pcb is not exactly in the middle of the casing, the camera hole is not centered in it's protrusion, and the power button extends a little more out of the casing.
again, i may be a "little" freaky about this things, but for > €700 I want to have a decent device!
screen quality is very important for me, because i read a lot with the device, especially in dark environments where the left gamma strip i mentioned was really annoying! i also showed this to a few colleagues of mine, and they agreed.
edit 04.10.2013:
another finding: when CPU load is high, the brightness jumps between a lower (darker) and a higher (brighter) state, even if brightness is set to manual: both devices show this behavior, although not exactly identically: my first device needs more load to start with this (it takes longer), the second one starts the dimming relatively early.
how to test: load a stress test tool (cpu prime benchmark from google play) and let it run, set the brightness to manual maximum and wait.
you will see that after a few seconds the screen will go darker, and will switch between this states. this is independent from the brightness level, it is only better seen at maximum!
i guess this is some power and/or thermal limitation (when more cores are under heavy load), it would be interesting how this kicks in in summer when ambient temperatures are higher...
edit 25.10.2013:
just to let you know: i'm now through 6 devices, all of them had display flaws in terms of uneveness.
a issue most of the devices suffer is the lower dark half of the screen: on 4 of my 6 note3's the lower half of the screen has been signifcantly darker then t´he upper half,
one had a very bad gamme increase on the left 2mm, one had a bad gamma increase on the top 2cm. 4 had a warmer white, two of them were more cold (more blue). could be due to missing or wrong factory calibration...
what is gone is the "blotch issue" i had with sgs2, note1 and note2, and: black is now really black!
but on dark grey levels the uneveness is clearly visible, look at the attached "gammatest.png"
this shows the lowest grey tones. and should be a very visible gradient from top to bottom.
go in a totally dark room, open the pic, zoom in max, and navigate to the top left corner. then pull the
picture down, and look how the numbers fade. for example: "6" should be at the same brightness level on top
and bottom of the screen. it definitely is not...
go out and test for yourself, and post your findings!
Hi there, I should be receiving my N3 next Wednesday. Are the blacks the 'true blacks', as in taking the phone in a pitch black room and blacks cannot be seen?
Thanks
Sent from my GT-N7100 using xda premium
cd993 said:
Hi there, I should be receiving my N3 next Wednesday. Are the blacks the 'true blacks', as in taking the phone in a pitch black room and blacks cannot be seen?
Thanks
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
OLED screens are the only ones I know of that can get true black. With OLED the pixels make there own light so no back light is needed, thus black pixels are not being used at all so a black image has a nice inky black color. You notice it the best when you have a colorful picture with black in it.
Malkozaine said:
OLED screens are the only ones I know of that can get true black. With OLED the pixels make there own light so no back light is needed, thus black pixels are not being used at all so a black image has a nice inky black color. You notice it the best when you have a colorful picture with black in it.
Click to expand...
Click to collapse
sorry, but this is a wrong statement. all amoled screens so far were NOT totally black, even if you displayed a totally black image! the reason is that if the screen is active the display controller is powered (which is the case when displaying a black image, and not if the screen is "off") which can be seen as a faint and VERY dark glow. you can only see this when the room in which you are is totally dark, and your eyes had time to accommodate. to make it worse: on all AMOLED devices i've seen so far there were patterns (like hair lines and blotches) in this grey glow, due to the manufacturing technique used (lithography).
see for reference:
http://forum.xda-developers.com/showthread.php?t=1365032
http://forum.xda-developers.com/showthread.php?t=1986338
http://forum.xda-developers.com/showthread.php?t=1949306
http://forum.xda-developers.com/showthread.php?p=32803480#post32803480
and so on...
so the question of cd993 is reasonable!
answer: note3 is the first device where i cannot see this dark glow, even in a total dark room! so a big improvement on this side. not sure what they changed, but the glow is definitely gone!
Red turns orange here to, but it doesent bother me as the screen is nice overall. Much better than my note 2
Red turns orange when screen is tilted, yes. Black are true blacks in Note 3. If you go to a pitch black room, and display a completely black screen in Note3, the phone will blend in and disappear.
Thanks guys, cannot wait to receive my device!!
Sent from my GT-N7100 using xda premium
TML1504 said:
hi,
i have to admit upfront that i'm a hypocrite when it comes to amoled screens, so far i had to switch all of my amoled devices a least 5 times until i got a unit which satisfied me. done this with the first note, and also with the second.
regards,
markus
Click to expand...
Click to collapse
Please make a quick guide of what to test and what to look for on a new note 3, in order to decide whether or not to return or warranty claim. Basically: On arrival, what would you check for, and what result would make you return it and get a replacement? How much of any issue would be ok for you to keep it..?
N3 screen : brighter and look better than Note 2 and S4 but still can not compare to the best IPS screen about white color
TML1504 said:
i have to admit upfront that i'm a hypocrite when it comes to amoled screens, so far i had to switch all of my amoled devices a least 5 times until i got a unit which satisfied me. done this with the first note, and also with the second.
Click to expand...
Click to collapse
You'll do that with any Android phone whether LCD or AMOLED because their screens aren't individually calibrated (iPhone's are). So there's some degree of acceptable production tolerances that means all built won't be identical. So whatevery you went through before you'll go through again with the N3.
Oled = true black
LCD = true white
Sent from my note 2 ya bish!
Today I got my N3 and all I can say its SUPERB!!! Abs everything
My only concern with AMOLED is the blotches that show on a grey screen in a dark environment like the first time I noticed it using Facebook. I had to replace my first Note II and even the second has some blotches but not quite as big and bad.
I've attached a grey background for your convenience to see if your AMOLED has blotches. You'll need to be in a dark environment like reading at night without the lights on (simulate by going into the bathroom and turning off the light).
mi7chy said:
My only concern with AMOLED is the blotches that show on a grey screen in a dark environment like the first time I noticed it using Facebook. I had to replace my first Note II and even the second has some blotches but not quite as big and bad.
I've attached a grey background for your convenience to see if your AMOLED has blotches. You'll need to be in a dark environment like reading at night without the lights on (simulate by going into the bathroom and turning off the light).
Click to expand...
Click to collapse
My ps vita has those blotches really bad!
You only see them in a pitch black room but I think they are the same thing.
Sent from my SM-N9005 using xda app-developers app
Pointing out to OP that the leaking light on the Note 2 (and s3) is extremely reduced in the S4 and Note 3 - you should not compare the Note 3 with the Note 2 in that aspect.
Black wallpaper on n3 = better battery life then?
Other than seeing imperfections in impractical situations, is there anything about the display that is actually bad in normal use? I mean do you see whites on this phone and think, hmm that's more of an off-white or is it like so small in difference that you need a color spectrometer to prove that it's not "true" white?
mi7chy said:
My only concern with AMOLED is the blotches that show on a grey screen in a dark environment like the first time I noticed it using Facebook. I had to replace my first Note II and even the second has some blotches but not quite as big and bad.
I've attached a grey background for your convenience to see if your AMOLED has blotches. You'll need to be in a dark environment like reading at night without the lights on (simulate by going into the bathroom and turning off the light).
Click to expand...
Click to collapse
I know what you mean. I had that on my note 2. Not so on my note 3. When I open black screen in a pitch black room, the phone becomes completely invisible as it blends in perfectly with the dark. And yes, I'm not exaggerating. It's the deepest black I've ever seen on any display, it's like the phone is actually turned off.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Hi Guys!
Need info about PURPLE SEMARING. Does the Note 3 has this issue? Because all the S4 has this semaring issue although it has a pitch black. Please confirm this purple smearing. If it's totally pitch black and without smearing it will be the perfect screen out there
Thanks guys! :highfive:
iede said:
Hi Guys!
Need info about PURPLE SEMARING. Does the Note 3 has this issue? Because all the S4 has this semaring issue although it has a pitch black. Please confirm this purple smearing. If it's totally pitch black and without smearing it will be the perfect screen out there
Thanks guys! :highfive:
Click to expand...
Click to collapse
Completely pitch black...
Sent from my SM-N9005 using xda app-developers app

Are your Note Pro's yellows green? Is mine defective?

Hi all,
I've been an original Note 10.1 user for 18 months an upgrade to a Note Pro on a great deal. It arrived this morning and at first everything was wonderful, but the moment I fired up Sketchbook Pro, the yellows looked dull and greenish. A large stroke of pure yellow painted some seemingly olive green colour. It's not really suitable for art. Video and photo's tend to look okay though (possibly even better colour balanced that other devices I have), so it's hard to pin down. It also happens in other applications - the colour picker in SNote has a really sad, depressed yellow. I've taken a few photos alongside other displays but depressingly they capture a pure yellow which is very odd.
Googling around, the Lenovo Yoga 2 uses the same screen and has users grumbling about the yellows, and a BIOS update has improved things but not fixed them, suggesting the RGBW Pentile display is just incapable of accurately displaying true yellows. If that's the case though, why wasn't this brought up in the many glowing reviews of the Note Pro?
The best way to ascertain whether mine's a defective/improperly calibrated unit or not seems to be to ask other owners, hence my enrolling here. If you paint some pure yellow in Sketchbook Pro, does it look yellow? Does it pop like a ripe lemon or banana, or look somewhat sickly and off? Is the Note Pro just incapable of rendering such colours?
As an aside, why aren't colour calibration options included on devices like they are on TVs?? Seems an easy way to allow users to tailor their colour preferences. Edit: Huh. Samsung does provide Screen Modes for their tablets, just not those from Hong Kong!
Turns out the Hong Kong model doesn't have Screen Mode settings according to the manual. US and EU does, but not Hong Kong. Why?! So I'm guessing that this model is limited to 'movie mode' colours or something. If you vote above, please mention which region your Note Pro is from (and better yet, if changing the Screen Mode changes the colour rendering).
Have you found out anything else? I've the same problem (I've already voted).
I'm questioning myself if I should send it for RMA or not, since I live in Argentina.
Hey guys. I noticed that whenever I pull down my notification / settings bar the yellows displayed on background stuff looks normal. This is kind of an annoying find, as it shows that the note pro is capable of correct colors

note 12.2 lte tint

hi guys got my new note 12.2 lte version and the first thing I did was load up sketchbook and artrage...im disappointed with the viewing angles and when I get a white screen the left hadn bottom is lovely white colour but the top right hand screen has like a yellow tint to it ..it doesn't look clean..has really put me off the device...anyone else with the same problem
That's because it's an LCD device (like every other Tablet on the market) as opposed to the AMOLED screen found in Samsung's phones and the Tab S.
All tablets have this problem, it's just more noticeable on this one because the screen is larger.

Bad viewing angle on Galaxy S7

Hello everybody.
I received the exynos galaxy S7 few days ago. The experience with it is very good so far but there is an annoying thing about it. As I said in the title, the viewing angle are bad.
Indeed, for example when the background is white (rather yellow even with my display in basic mode), the colors change when I incline the smartphone for example at the beginning the yellow tint (normally white) tends to white then to a chameleon tint ( green, red, blue, purple) tint very fast. I know it can be normal with extreme viewing angles but in my case, it happens when I slightly incline the smartphone but I can still distinguish the content displayed though.
My brother owns a galaxy s7 edge and he doesn't experience this issue.
Do you experience the same problem? Do you think my device is defective?
Thanks.
I,
My device gets blue/green tint when I slightly incline it too... it's my first Samsung and amoled screen, so I don't know if it's ok, but I find it very disturbing...
Get a replacement if you can. I had a blue tint on white at very small angles on my first phone, the second one is better, not perfect but I can live with it.
Sent from my SM-G930F using Tapatalk
KoRoZIV said:
Get a replacement if you can. I had a blue tint on white at very small angles on my first phone, the second one is better, not perfect but I can live with it.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
I had a replacement this week-end and... the problem is still there !
Ok, I admit that it is less "agressive", but the screen still gets blue when inclined (even a little bit).
Maybe I'm not familiar with AMOLED screens (I've read it's typical), but I find it very annoying...
It's typical. Most people that continually spout off about how great AMOLED screens are and how they're so superior to LCDs conveniently ignore issues like this. The truth is, LCDs have some issues, like weak blacks if you're in a dark environment, but AMOLED screens usually have even more issues than LCDs, especially when it comes to displaying white and shades of gray.

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