Finally happened! Cracked my screen >:( - Nexus 5 Q&A, Help & Troubleshooting

Well I can't say that I never thought it wouldn't happen but I just cracked my precious Nexus 5's screen. Now I did buy a caseology slim fit case but didn't like so I was planning on getting a spigen case and in the mean time gave just been rocking it naked with a screen protector. Alright so real quick, I had a hoodie on with one pocket and some how flew out seemed to land on top right bezel sending like 2 (main) hairline cracks down the screen. Though the digitizer is fine.
So, any way you guys can help with the best way of getting this fixed, either good priced repair option or (if not too hard) easy guide to screen replacement, I'm a bit tech savvy but never replaced a screen.
Thanks for any help you guys can give in advance.
Sent from my Nexus 5 using XDA Premium 4 mobile app

LG service center
Here is a google group discussion about it: https://productforums.google.com/forum/#!topic/nexus/kK1uhW6if9c[1-25-false]
https://www.youtube.com/watch?v=jQS618ayL5w
^^ video on how to

Thanks will definitely take a look into this.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Related

So much for Gorilla Glass..

My phone was just knocked off a coffee table onto a rug...
Must have met up with a grain of sand. I'm going to see that every time I look at the phone now...
Lesson learned? Use screen protector, even if you hate the rubbery feel
(tried my best to get a picture of it... pretty difficult to focus on)
I work in general construction. Meaning, dirt and saw dust is constantly flying around. I messed up in not buying a screen protector, and now the screen has a few hair line scratches that are only visible in certain lighting and at certain angles.
I don't really care though, cause I have SquareTrade insurance.
ahhh man i'm sorry . . mines got a few scratches on it which pisses me off everytime i see them, i don't even get how the screen got scratched. but that's just phones nowdays if you don't get a huge otterbox case stuffs gonna go down =/ F an otterbox case tho what's the point of the slimmest phone if we gotta do that?!
I recently dropped my phone as well with a case on, wasn't much help, the screen got chipped. however after examining it further, it seems that the screen has been treated with a gloss or some kind of finish on top of the glass. This may explain the scratching issue. It's really the gloss or finish that's being scratched off.
Sent from my HTC VLE_U using xda premium
strker45 said:
I recently dropped my phone as well with a case on, wasn't much help, the screen got chipped. however after examining it further, it seems that the screen has been treated with a gloss or some kind of finish on top of the glass. This may explain the scratching issue. It's really the gloss or finish that's being scratched off.
Sent from my HTC VLE_U using xda premium
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That may be true, but there's still a chip in the surface
Yes and it pisses me off just as much
Sent from my HTC VLE_U using xda premium
Annnnnnd theres another smaller knick near the top :'(
So I have been contemplating exchanging this phone for another because the lower plastic rear cover sticks out slightly on one side (was that way out of the box)... and I like my expensive things to be as perfect condition as possible (ironic, right?)
Think this damage to the glass will completely kill my chances of Amazon swapping out the phone?
Idk about amazon but I know T-Mobile wouldn't mention it especially if its not cracked cracked
Sent from my HTC VLE_U using XDA
If you don't like the rubbery feel look up realook screen protectors on amazon you can't even tell they are there had one on my vibrant for 2 years before I got my one s and it still looks ok considering the abuse I put it through. I have one on both my wifes and my one s's and she can't tell it's there either.
Sent from my HTC VLE_U using Tapatalk 2
I had a Vibrant with Gorilla Glass that lasted 2 years without a screen protector and did not have a scratch on it. I thought my new One S would be the same.
Instead, after only 2 days - never having dropped it and with the phone only residing in my pocket (not the same pocket with my keys and change), my One S somehow got a hairline scratch on the screen.
I have since put a screen protector on it - though I much prefer not having one on it. Every time I see the scratch, I still get annoyed.
My advice to anyone considering buying a One S - before you even leave the store, invest in a screen protector.
Geesh.. makes me wonder if Sony's "scratch resistant" glass is actually any more durable..
I wasn't going to place a protector on my One S... but this changed my mind.
That's why you get a screen protector and a shell case right out of the box. If you are that particular about your expensive phone, it is well worth the extra cash. I got a shell case for mine and a screen protector as soon as I got my one s. Also helps resale value later if you have no scratches on it anyplace. X) I love my phone!
Sent from my HTC VLE_U using XDA
micxploed said:
That's why you get a screen protector and a shell case right out of the box. If you are that particular about your expensive phone, it is well worth the extra cash. I got a shell case for mine and a screen protector as soon as I got my one s. Also helps resale value later if you have no scratches on it anyplace. X) I love my phone!View attachment 1081917
Sent from my HTC VLE_U using XDA
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I knowwwww but I loved how the phone felt!! but I got a case anyway and had actually put it on earlier that day haha (just not the screen protector)
I learned my lesson the hard way too, now I use cheap matt protectors that I buy from Ebay for £3 for 5. Bargain considering my phone is worth nearly £350, thats as long as the screen stays scratch free
Sent from my GT-I9100 using xda premium
Can anyone confirm if this is a legit Realook screen protector for our device?
http://www.amazon.com/REALOOK-T-Mobile-Screen-Protector-Crystal/dp/B007XNRZLE
Looks good on Amazon... Thanks!
Yes it is the exact same one I ordered and have on my one s right now.
Sent from my HTC VLE_U using Tapatalk 2
I've dropped mine loads of time without a screen protector on it and not a mark was left on it. Now I have a screen protector on it I see loads od scratches
Sent from my HTC One S using xda premium
Cool, I am gonna order from Amazon ASAP. How does it feel compared to the glass, is it smooth or does it have some resistance? Or does it have any pixelation?
BTW, @enemyrex, Love the sig lol.
enemyrex said:
I've dropped mine loads of time without a screen protector on it and not a mark was left on it. Now I have a screen protector on it I see loads od scratches
Sent from my HTC One S using xda premium
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Well at least they are on the screen protector! I hope?

[Q] broken glass

Hello, well I drop my infuse last week and crack just the glass. A guy I know that works at a cell phone repair store sold me a $10 glass for my phone. Well I've started reading and they say that the glass and LCD are fuse together. Is there away to just repair the glass. I thought maybe taking my hot knife and carefully cutting just around the edge and then take a long thin boxcutter ( I've got one as long as the phone and it really thin) and heating up the blade and very carefully slide down while my girlfriend runs a hair blower up and down the screen.
I thought I take the blade and my hot gluegun and make some grips on the sides of the razor blade so I don't cut my hand. What do you guys think of this.
If you know of someone that has done it and can give me there names so I can PM them that be great. One thing thought I don't wont to mess the phone up. This is all I have until the SG4 comes out in the states. Which should be in a few days but I've got to wait until after the 3rd to be able to pay for it. Thanks for reading this.
By the way, could they do it at a cellphone store or would they also need to buy the LCD digitizer to fix it.
Google is your friend in this matter. There are several good sites and YouTube videos related to replacing a screen readily available online. Best of luck in replacing it
Sent from my Carbon-ized Infuse
If you just cracked the glass and see no bleeding from the LCD you can just replace the glass but its a pain in the ass separating it from the LCD without cracking it. My suggestion is to use a really hot blow dryer or a heat gun preferably..separate them, then you'll have to re-adhere the new glass to the LCD. If you have super glue you can use it but use very very little or you'll ruin the screen. I would recommend buying an infuse specific glass replacement adhesive sticker thing on eBay. They're less than 5 bucks :thumbup: if you need any help feel free to pm me.
Sent from my SGH-I997 using xda premium
What about using a real thin guitar string. You think that might be better to use since the string will give a little and with the razor it might nic the LCD. What do you guys think.
Sent from my SGH-I997 using Tapatalk 2
I had saw somewhere that someone had used playing cards with some success.
Sent from my SGH-I997 using xda app-developers app
I personally use guitar picks but yeah you should be fine.
Sent from my SGH-I997 using xda premium

Xgear Tempered Glass Protector for the back

Seen it, searched the forum, and thought I'd share.
http://www.xgearlive.com/products/android/lg/sentinel-41
Sent from my Nexus 4 using xda premium
Nice! Will the official Google bumper still work with this?
Sent from my Nexus 7
FallN said:
Nice! Will the official Google bumper still work with this?
Sent from my Nexus 7
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I'm hoping so. I just ordered it.
Sent from my Nexus 4 using xda premium
obtained said:
I'm hoping so. I just ordered it.
Sent from my Nexus 4 using xda premium
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Great! Did you get an estimated shipping date?
I don't want to wait ages for a $$$ protector... (A lot of the other Nexus 4 glass protectors seem to have horrible delays in shipping or never seem to materialize at all...)
Sent from my Nexus 7
FallN said:
Great! Did you get an estimated shipping date?
I don't want to wait ages for a $$$ protector... (A lot of the other Nexus 4 glass protectors seem to have horrible delays in shipping or never seem to materialize at all...)
Sent from my Nexus 7
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It just said orders are shipped out 24-48 hours after they are received. I chose USPS priority mail.
Sent from my Nexus 4 using xda premium
I hope I'm wrong but I think this will add bulk to the phone which might be an issue for some if not most cases/bumpers, specially if you are already using a front glass protector. Again I really hope that I'm wrong and look forward to seeing any pictures/video reviews of the item from the community.
freezeburn said:
I hope I'm wrong but I think this will add bulk to the phone which might be an issue for some if not most cases/bumpers, specially if you are already using a front glass protector. Again I really hope that I'm wrong and look forward to seeing any pictures/video reviews of the item from the community.
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"bulk" ? It's .5mm!
After having the front one from them which is .4mm I found that it adds a little (for lack of a better word) bulk to the phone. The cases/bumpers would normally have a nice lip around the phone so when you put the phone face down the screen would never touch the surface but with the front glass SP that nice space that the lip would create would be diminished because the cases/bumpers don't go on top of the glass SP but right next to it pushing against it, so in my head I'm thinking that having that in the back or having both in front and back would be a bad result. Maybe I'm not explaining myself right but it makes sense in my head :silly:
Has anyone received this yet?
I'm very curious about this product, I'm wanting to use my phone naked (yes I'm crazy - but extremely careful) never ever dropped any of my phones.
I agree. Has anyone received this yet??
Sent from my Nexus 7
Curious to know how this would fit with my rearth fusion. Does anyone know?
Sent from my Nexus 4 using xda app-developers app
We're all still waiting to hear from anyone whose gotten this... No replies so far...
Sent from my Nexus 4
Hey I did receive it a while ago. I had some complications with it. When I applied it to the back of my phone it made it look really weird... It looked kind of like there were air bubbles underneath and looked kind of smashed on the bottom. I removed it to see if I applied it again if it would look different. Same thing. I was a little disappointed about how it looked and took it off. The bottom where it appeared to be smashed wasn't actually smashed. It was part of the adhesive that was not sticking to the glass. The entire back of the protector is a thin layer of adhesive. I ended up peeling the adhesive off the screen protector. It was kind of like a double-sided, thin, sticky piece of rubber, if that makes sense... I'm sorry I don't have pictures. I love xgear products but this is the poorest experience that I've ever had from an xgear product (really the poorest experience I have ever had from any product i've bought for my n4) . I think maybe if the adhesive was only on the edges like it is on the screen protector it would have been better. I think the air bubble looking effect was from the adhesive sticking to the phone... I don't want my money back or a replacement if it was even possible. My phone was very very clean before I applied it, I understood fully what I was doing when applying it. It just wasn't a great product at all. I still love xgear though.
Edit: Oh and to answer the question about the official nexus 4 bumper, Yes it will work with this. Also, shipping was very quick.
Wow so sorry to read that you had such a poor experience with it. That sucks!
If at all possible, could you take a few pictures of the screen protecter and the adhesive that was bubbling up? Thanks!
Sent from my Nexus 4
Could be possible that it was a bad batch?
Hopefully someone will upload some photos soon!
I thought the full clear no border tempered glass protectors had the same rule as the dry screen protectors. Namely that you get the bubbles out that you can and then the rest come out after 24-48 hours. If you look at the installation instructions on the clear protectors for other phones I believe that is correct.
Sent from my Nexus 4 using xda app-developers app
obtained said:
Hey I did receive it a while ago. I had some complications with it. When I applied it to the back of my phone it made it look really weird... It looked kind of like there were air bubbles underneath and looked kind of smashed on the bottom. I removed it to see if I applied it again if it would look different. Same thing. I was a little disappointed about how it looked and took it off. The bottom where it appeared to be smashed wasn't actually smashed. It was part of the adhesive that was not sticking to the glass. The entire back of the protector is a thin layer of adhesive. I ended up peeling the adhesive off the screen protector. It was kind of like a double-sided, thin, sticky piece of rubber, if that makes sense... I'm sorry I don't have pictures. I love xgear products but this is the poorest experience that I've ever had from an xgear product (really the poorest experience I have ever had from any product i've bought for my n4) . I think maybe if the adhesive was only on the edges like it is on the screen protector it would have been better. I think the air bubble looking effect was from the adhesive sticking to the phone... I don't want my money back or a replacement if it was even possible. My phone was very very clean before I applied it, I understood fully what I was doing when applying it. It just wasn't a great product at all. I still love xgear though.
Edit: Oh and to answer the question about the official nexus 4 bumper, Yes it will work with this. Also, shipping was very quick.
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How did you removed it?
SENT FROM MY RAGING NEXUS⁴ ?
I've already thrown it away. When I say it looks like air bubbles I mean something different. They weren't air bubbles at all. That's just the best way I could describe it. You can remove the protector by just prying it off from one of the edges..
I should have taken pictures but I was so disappointed I just threw it away. It was a really weird issue. If you have the money to spare try it out yourself. I love the idea of the protector but I won't be buying another one. I wouldn't even want one if it was free. I don't think it was defective... I think it was just the way it was made. And just to make it clear I'm not wanting to make the company look bad, I myself just wasn't satisfied with the product. I love xgear and the screen protector I bought from xgear that is on my phone right now.
Sent from my Nexus 4 using xda premium

LG G2 is very fragile!!!!

If your thinking of getting this phone get a case as soon add possible! That happened after my father dropped hood phone once. Now the bottom part of the screen where the on screen buttons are does not work. So he just went back to his GS3. I have not found any tutorials on how to replace the screen and digitizer or if just the digitizer.
Sent from my SCH-I545 using xda app-developers app
I did the same. Dropped my G2 going into Future shop to buy a case for it. Chipped the top left corner (can barely see it!) and now the top portion of the screen doesn't work... Now I have to get the screen and digitizer replaced...not cheap.
Sent from my Nexus 7 using xda app-developers app
kennielsen said:
I did the same. Dropped my G2 going into Future shop to buy a case for it. Chipped the top left corner (can barely see it!) and now the top portion of the screen doesn't work... Now I have to get the screen and digitizer replaced...not cheap.
Sent from my Nexus 7 using xda app-developers app
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Y'all are some brave people to not put a case on such a great phone from the beginning lol
Thats what you get for buying LG. The companys products are notoriously ****ty and unreliable junk. Tvs, phones, cameras, everything. I been burnt so much. Not buying their piece of **** products again
Ooops too expensive for that bad thing...:silly:
Picked up mine from best buy for free yesterday. Was supposed to be $99 but rang up free. Gotta love teenagers in the work force!
Sent from my Verizon LG G2
I've smashed mine twice since november, today being the second time. 1st time it was in its flip cover case. This time, I took out of its case to lie in bed with it (cover gets in the way when you're on your back), went to the bathroom, fell out of my hands, 2 feet drop. Smashed again.
I have the Flip Cover, Otter Box Defender, now ordered the Incipio Leather Folio 2 in 1 and the Incipio Dual.
Figured if I had options I'd keep a good case on it constantly. Lucky I have insurance for it, 120$ deductable. I've reached my 2 claim max for the year though...
Most ...Fragile phone...ever...
I'm still getting a G2. Samsung uses versions of LED screens which have some chance of burn in, ghost images.
LG g2 is LCD. Yes there's a chance of dead pixel but I would rather take my chance with that instead.
Besides, LCD is easier to see on sunlight.
Unfortunately, Camera has stopped.
Kulinick said:
Y'all are some brave people to not put a case on such a great phone from the beginning lol
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I dont use a case for my LG 4X HD. I have dropped it many times, no cracks. It depends on the build quality, weight, the way it fell and so on.
I find cases ugly and unnecessary.
Perry2547 said:
I'm still getting a G2. Samsung uses versions of LED screens which have some chance of burn in, ghost images.
LG g2 is LCD. Yes there's a chance of dead pixel but I would rather take my chance with that instead.
Besides, LCD is easier to see on sunlight.
Unfortunately, Camera has stopped.
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Thats not entirely true. Unless you wont change your phone in 2 years, the chance of getting burn ins is low. Be careful with LG,they have a tendency to drop phone support ASAP.
My fathers G2 was put in a spigein slimarmor case before the sales rep even set it up. Last month his digitizer was going wokners, had a slight nick in the case that pressed stuff together. Took it to the sprint store, and the reps replaced the front of screen on the spot without even having to do a warranty claim.that LG glass is super thin, too thin in my opinion which is also the reason I will never buy the flex
i dropped my g2 more than 3 times luckily no damage. i dont have any cases.
Sent from my LG-D802
I have 2 xs scratches on the gorilla glass. Its not so hard.
Managed to crack the screen after two days lol
Hmm, i dropped mine 2 times but i got it a good cover since i buy it so didn't get any damage still the screen did got a little scratch but i don't really know how it happens it was a few days after...
Sent from my LG-LS980 using XDA Premium 4 mobile app
roobs said:
Managed to crack the screen after two days lol
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LOL
Sent from my SGH-I9505 using XDA Premium 4 mobile app
laramo said:
Are you sure its fragile? my friend has it and he dont complain abiut its on da eealz.
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I know, I've heard it's not too bad. My friend also has it and he said he has dropped it multiple times and nothing has happened to it.
It probably can depend of supplier and party . My friend bought first G2 and had many problems with it, so he returned it to the shop and got the replacement.... but the second one was not good too. Screen just cracked after about a week of use -__- But I know many people with really good experience with this device, so it really depend of how lucky you are )
clapper66 said:
If your thinking of getting this phone get a case as soon add possible! That happened after my father dropped hood phone once. Now the bottom part of the screen where the on screen buttons are does not work. So he just went back to his GS3. I have not found any tutorials on how to replace the screen and digitizer or if just the digitizer.
Sent from my SCH-I545 using xda app-developers app
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Click to collapse
u can try yourself while recording video, may be u'll become the first one for the tutorial :laugh:
Whoopsiieee... @[email protected] so how much it cost to repair that? so fragilee..
Ouch.. just by seeing your pict makes my eyes hurt. such a beautiful phone..

[Q]should I buy a screen protector

I found a minor scratch on my screen and its killing me
Sent from my Nexus 5
lol................
tsl_fruitdealer said:
I found a minor scratch on my screen and its killing me
Sent from my Nexus 5
Click to expand...
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I would buy one. It's worth it.
Oh, no way... Sorry man. Do you know how you got the scratch? I always used to get a screen protector right away, but after one started peeling off my Galaxy S3, I just took it off and never looked back. It's been over 6 months without a protector and not one scratch. Although, I am careful about where I put it. Our Nexus 5's have Gorilla Glass just like my Galaxy S3 does, so hopefully it will be okay without one. I'm still debating if I should get one. I'm not sure what the best screen protector is for the N5. I still need to order a case for mine too. I just got it yesterday. I'm liking it...
Sent from my Nexus 5 using XDA Premium 4 mobile app
Yea the screen is scratch resistant not scratch proof
Sent from my Nexus 5 using xda app-developers app
If you're going to get one get a glass screen protector. Those plastic ones no matter how good people say they are don't compare at all to the amazing feeling of glass. Glass screen protectors provide scratch protection, protect screen from cracking, and still feel great. Those plastic ones do none of that well.
Sent from my HTC One using Tapatalk
yeah i didn't buy a screen protector untill a hairline scratch but if youreally wanted to you can just complain to google about some internal problem LOL and they will probbaly send you a new one and BAM YOUR SCRATCH IS GONE
anthonyly said:
yeah i didn't buy a screen protector untill a hairline scratch but if youreally wanted to you can just complain to google about some internal problem LOL and they will probbaly send you a new one and BAM YOUR SCRATCH IS GONE
Click to expand...
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Having Google send you a new phone under false pretenses because you have a scratch on your screen seems pretty ****ty to me.
Sent from my Nexus 5 using Tapatalk
Absolutely NO !! on a screen protector...
The main reason is a selfish one....
When I go to sell my Nexus 5 on "Swappa" I don't need the extra competition for selling a "mint device" .
screen protectors are so cheap that i think the real question here is... is there any reason not to get one? I was going to buy one but luckily, the case i bought (spigen) came with one.
There is no value in this Thread...OP, buying a screen protector is on you, either you feel you need it or not.

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