[Q] LTE 32Gb version - bugs with software update and emails - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Hello
I purchased a LTE version of the Note Pro 12.2 tablet this week and have spotted a few bugs. After some research it seems that they are not unique to me but thought I should share in case anyone has a fix or is thinking of buying one of these devices and may appreciate knowing the limitations in advance.
First of all, Software Update. Whenever you check for a software update the device says it has been modified and no software update is available. I haven't (yet) but sure enough in About Device it shows as 'Custom'. I attempted a firmware reinstall through Kies which worked fine, Knox Warranty showed 0x0 and binary showed as official but still have the same problem when attempting OTA updates. Others having the same problem are being stalled by Samsung Service Centres whilst they look into the issue.
Second, there seems to be a problem with the Email app which causes FC every time you click on 'Attachments' in an email. Seems to be SD card related (I'm using 64gb) as it doesn't happen when SD card is unmounted.
Anyone else had these? Any suggestions for a fix?
Thank you.

Both issues are related. Folks have reported "no OTA available" because of issues related to the SD card. Try moving your files off of it, reformatting it (ideally on your N12 or another Samsung device, then moving your files back on to it. I bet if you take the SD card out the "no OTA" problem goes away.

Interesting...
I was experiencing a few issues with my Note Pro 12.2 wifi model. Only after I inserted a 64 gb card. the 32 gb card works great, however some apps are not having a few issues with not being able to read/write to the sdcard...
Namely ES File Explore, usually an almost perfect app, now it is not liking KK very well...
I wonder how it will act when I get the 128 gb sd card...
"poof"

BarryH_GEG said:
Both issues are related. Folks have reported "no OTA available" because of issues related to the SD card. Try moving your files off of it, reformatting it (ideally on your N12 or another Samsung device, then moving your files back on to it. I bet if you take the SD card out the "no OTA" problem goes away.
Click to expand...
Click to collapse
Ah sorry I should have said I tried the usual fix-all routine of unmounting, removing and rebooting. No luck this time. Have also just tried with a 32gb card and had the same problem.

Bizack said:
Interesting...
I was experiencing a few issues with my Note Pro 12.2 wifi model. Only after I inserted a 64 gb card. the 32 gb card works great, however some apps are not having a few issues with not being able to read/write to the sdcard...
Namely ES File Explore, usually an almost perfect app, now it is not liking KK very well...
I wonder how it will act when I get the 128 gb sd card...
"poof"
Click to expand...
Click to collapse
Good luck with that, the Software Update issue definitely seems to be limited to LTE versions.
KK does seem to cause some SD card issues, Pocket Casts can no longer save to SD card as the permissions and routines it used aren't there in KK anymore. I wish Google and Samsung would just agree on whether or not to support SD cards rather than a half-hearted attempt. Funnily enough, Google Play Music has no issues at all with the SD card.

dan,
where did you get the LTE model?

aburns7487 said:
dan,
where did you get the LTE model?
Click to expand...
Click to collapse
Expansys - can't post a link as I'm too new...

Related

RAPH100 not recognizing 8GB Class6 microSD

Hi,
I'm new to this forum as well as to the HTC Raphael. I've got a RAPH100 and did the latest offical ROM Upgrade (ROM: 5.05.407.1 GER, Radio: 1.11.25.01DE, 52.58.25.30U) and now it's not recognizing my microSD card anymore. Before, I had to reinsert the card 2-5 times, but often it didn't work anyway.
My storage card is a:
Transcend microSDHC Class 6 8GB
MMAGR08GUDCA-DB
I F0240000 914
52511 2452
I already searched for a sort of patch, but typically it has to work out-of-the-box i guess.
EDIT: even freshly formatted it doesn't work
the-razer said:
EDIT: even freshly formatted it doesn't work
Click to expand...
Click to collapse
Bastard!! that was my first fix!!!
ok, more useful help:
1) its possible you're SD card has a defect your PC (through its card reader) doenst mind, but your phone does. If possible (ie you have more of these cards, or friends with the same phone) try your card in other (same & different) phones / other (same) cards in yours
1 i) It's possible your phone OR card has a minor pin problem - have a look & see if there is anything obvisously wrong with the card contacts / phone pins (you might need a torch)
1 ii) try a different micro SD card (any type or size) - if it reads 100% fine, then it is unlikely to be a pin problem on the phone (unlikely - not impossible)
[when i say pin here, i mean micro SD card pins / pickups / contacts, not any kind of password]
2) How about flashing back to the old rom (if its available)? - then testing again
3) How about flashing a custom rom? (this is a little involved - its not difficult, but will require some time to ready & understand before you start)
Beeble said:
1) its possible you're SD card has a defect your PC (through its card reader) doenst mind, but your phone does. If possible (ie you have more of these cards, or friends with the same phone) try your card in other (same & different) phones / other (same) cards in yours
Click to expand...
Click to collapse
As card reader i use a simple microSD USb reader not bigger than the card itself+usb connector.
1 i) It's possible your phone OR card has a minor pin problem - have a look & see if there is anything obvisously wrong with the card contacts / phone pins (you might need a torch)
1 ii) try a different micro SD card (any type or size) - if it reads 100% fine, then it is unlikely to be a pin problem on the phone (unlikely - not impossible)
Click to expand...
Click to collapse
tried a 128mb & 2GB card, works fine.
2) How about flashing back to the old rom (if its available)? - then testing again
Click to expand...
Click to collapse
didn't work well at all. this was the reason why I upgraded. I flashed the rom in the hope of solving this problem.
3) How about flashing a custom rom? (this is a little involved - its not difficult, but will require some time to ready & understand before you start)
Click to expand...
Click to collapse
well, assuming there's no other solution I would try it. I've already read a bit about custom roms, but atm I don't want to do HardSPL.
Hi The-Razor,
Guess what! I have the exact same card (not the numbers ofc.. , and the exact same problems!
A128 mb card does work. And the 8 gb card does work in other phones.
The weired thing is. In my Touch Pro info says that the cardslot is in use. But when you look in the memory settings it says, not installed...
Or do you have an solution already? I hope so...
grz
Vinoloco
This is a known issue with this brand of card.
San Disk or Kingstons work.
vinoloco said:
Hi The-Razor,
Guess what! I have the exact same card (not the numbers ofc.. , and the exact same problems!
A128 mb card does work. And the 8 gb card does work in other phones.
The weired thing is. In my Touch Pro info says that the cardslot is in use. But when you look in the memory settings it says, not installed...
Or do you have an solution already? I hope so...
grz
Vinoloco
Click to expand...
Click to collapse
I'm sorry, haven't found a solution yet. I'm thinking of flashing the newest Energy Rom, because there are several users reporting that this could fix the compatibility issue. But I haven't already had the time to do so.
@Bruce:
After searching a second a time I found some threads about exactly that problem. I haven't found them the first time because I just searching in Raphael, not accessoiries ;-)
Well, I flashed the recent Energy ROM, which seemed to help at first but now my phone doesn't see the microSD anymore. But I put a ROM Image to the root of my storage card and booted into bootmanager et voila: it asks for update, so its not a hardware issue i suppose.
the-razer said:
Well, I flashed the recent Energy ROM, which seemed to help at first but now my phone doesn't see the microSD anymore. But I put a ROM Image to the root of my storage card and booted into bootmanager et voila: it asks for update, so its not a hardware issue i suppose.
Click to expand...
Click to collapse
No, if the hardware can read the ROM image on the card then i dont think its a hardware problem. (Still can but not likely) So it seems to be a problem with Windows mobile or with (all!) the roms we are using.
Considering that this problem (now and then) excist in all ROMS i cant imagen that it are the ROMs that causing the problems. For sure when there are so many ROMs, aka: Now it seems that there is no ROM developper that can solve this problem. I cant imagen that. Those guys are smart enough to figure this out.
Considering that: Other cards do work WITH windows mobile AND with all roms we are using you might think that its the brand thats causing the problem... But i read more forums and it seems that more cards and brands can have this problem. But not all the time... Trancends is leading for shure but not the only one (adata)...
Considering that: My "defect card" does work in a card reader you would still think that it is the hardware... But why does the hardware read other cards then? So it really cant be the hardware...
Considering that its Windows Mobile then? That might be... But then again alot of cards do work in WM.... So that cant be the problem either...
Considering that all the cards must be produced conform protocol or standard xxx all the cards must work "the same" or at least be compatible with devices... But we know for shure that this isnt the case...
So:
Most cards work, so hardware cant be the problem, windows mobile / ROMS can read most cards. So that cant be the problem either. The problem excist in alot of Brands. A few got way more problems than other brands.
So might it be the production process of the cards? Are the cards being dubble checked when they are made or when the are ready? Is it the brand that sells all cards including the defect cards. And do some brands check there cards better then others... Might there be so little manufactoring problems they over see them. I guess more research would really help here...
Those cards came way to fast on the marked for budge prices... And it seems that we are paying the price for it now....
vinoloco said:
Considering that: Other cards do work WITH windows mobile AND with all roms we are using you might think that its the brand thats causing the problem... But i read more forums and it seems that more cards and brands can have this problem. But not all the time... Trancends is leading for shure but not the only one (adata)...
Click to expand...
Click to collapse
I have only seen this issue with the transcends or the aData cards which are the bottom of the line cards. I would suspect that the data transmit rate and consistency is what causes the issue. Even if you get the device to recognize it, you can't stream media from it without freezes, etc.
I have the same problem but with a 4 GB - Class 4 - microSDHC kingston.
Wmobile since I can not format it is as if protected. takes some files to read the card, including executables, coming to hang the device.
salu2
I had the same issue with the same card (Transcend C6 8GB). I was unable to fix the issue. Good luck!
I noticed:
My bosses Fuze wouldn't see it (stock rom)
My friends VZ Touch Pro would see it (stock rom)
My old 8525 would see it (cooked rom)
And a bunch of people at my work with the Titan, could see the card.
I just traded with a friend who had a Transcend C4 8GB card.
Here's my previous post:
http://forum.xda-developers.com/showthread.php?t=525445
I changed it for an kingston 8 gb. That worked on the fly...
I now changed to a SanDisk 8GB ... working like a charm
My AT&T FUZE with the Energy ROM would only sometimes read my Adata 8Gb Class 6 Micro SDHC. I swithced it with an older Kingston 6Gb Class 4 Micro SDHC I had on my camera and haven't had anymore problems. Read about several people on different websites with the same problem. I could not find a fix either. The Raphaels just don't like those cheap micro sd cards.
Good Day! Friends please help for my trouble with this (MMAGR08GUDCA-DB) microSDHC card... All it's ok work, but today, flash card say to me: format not possible sd is write-protect! Oo but i'm not added write-protect nd no added some code for this card...
Please say to me, how i can formated this card?????????????????
I very very need your help, 2 days internet serfing not much normal result (( and i can't find any firmware tools to format this flash card (((((((((((
Formatting can be done using an micro sd-adapter (i dont know if you can set writeprotect then...). Then you can format the card in a normal pc. But if that doenst work also, then i would think it over to send the card back for an other brand. I formatted my old card on a normal pc to. That went fine... but then stil the rapheal dit not reconised the card....
So it really might be the brand... beside that, i dont know if a class 6 card works well...

[Q] TF101 keyboard dock SD reader issue: "SD card damaged"

Asus Transformer TF101 16g / 1.5ghz overclocked
EOS 4.2.2 Jellybean / "Preview" version #B185
Kat Kernel #97 / Kat App
I have searched high and low on the issue, some reports of it from other users but no resolution. I would post in development forum but i'm not allowed to as a newbie.
When I insert a working SD card (FAT32) (verified on windows 7 PC, I have tried multiple cards) the notification appears "SD card damaged".
I keep updating the JB ROM and Kat Kernel to latest hoping it will go away but issue remains.
On earlier versions of ROM the SD card in dock was working fine, I have lost track of when the problem appeared because i don't use the SD card reader in dock very often.
I have tried a few tips I found in the forum like blowing air in sd card slot, reformatting card in different ways eg NTFS, doing a block check and fix errors in windows but nothing works.
I have seen others report the exact same problem but hasnt been picked up by developers yet as far as I can tell.
Anyone?
Happened to me. I bought a new card and put the "damaged" card (that worked in Windows but no other OS) in my camera. Both work fine.
I can't explain it but it's probably really damaged.
Lethe6 said:
Happened to me. I bought a new card and put the "damaged" card (that worked in Windows but no other OS) in my camera. Both work fine.
I can't explain it but it's probably really damaged.
Click to expand...
Click to collapse
Thx for reply, i did try like 6 different cards and all the same, I feel sure its a software issue and not card or hardware. The symptoms I found are identical to reports i saw in the EOS4 JB thread but the posters didnt get a conclusive answer either yet, eg
http://forum.xda-developers.com/showthread.php?p=38114720&highlight=damaged#post38114720

[Q] SD card just died

I've had a 32 gig micro SD in my phone for a while now. I recently took my Siii out of my pocket only to find that it says the SD is unmounted. Odd, but not unheard of in the world of custom roms (paranoidkangdroid 2.something, rather recent though, 4.2.2 JB) So i do the sensible thing: Run into the storage menu, and lo and behold, its not registering. I pop it out and in, not registering. I reboot, and the damn thing still isn't registering. Then I take an old 2 GB micro SD and try it. This one worked just fine. 32 gig however does not. I move to my PC. Pop it in a micro to regular SD adapter, and the computer doesn't mount it. It does mount every other microSD of mine though. So can anyone tell me what the hell happened, and how I can recover my stuff?
Actually you can't, your sd card is corrupted and it's known to happen with this device that's why I always keep a weekly backup on my computer with everything. Especially the ones ordered from amazon the high capacity ones as far as I've seen.
Sent from my SCH-I535 using Tapatalk 2
Addiso said:
Actually you can't, your sd card is corrupted and it's known to happen with this device that's why I always keep a weekly backup on my computer with everything. Especially the ones ordered from amazon the high capacity ones as far as I've seen.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Well ****. I guess you're right, it just showed as unsupported file format.
nrock2256 said:
Well ****. I guess you're right, it just showed as unsupported file format.
Click to expand...
Click to collapse
Yeah I had actually a 16 gb one die on me, ordered me a 32- one and has been running good so far..
Sent from my SCH-I535 using Tapatalk 2
Addiso said:
Yeah I had actually a 16 gb one die on me, ordered me a 32- one and has been running good so far..
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
And now its not. This is frustrating. I don't want to spend money on a new card dammit.
Try booting a linux live cd and see if you can save anything, thats how I recover deleted tomtom maps in the past.
Sent from my SCH-I535 using xda app-developers app
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Addiso said:
Actually you can't, your sd card is corrupted and it's known to happen with this device that's why I always keep a weekly backup on my computer with everything. Especially the ones ordered from amazon the high capacity ones as far as I've seen.
Click to expand...
Click to collapse
Is the SD card damaged or can it just be reformatted with a card reader on a PC (fat I am assuming)?
I was about to start using an SD card to backup the internal storage. It doesn't sound like this is the best option and backing it to my PC would be better.
My set up to start was cleanrom 6.2 with envy kernel running fine for a week. I had my sd card disappear today twice. PNY class 10 32gb less than 2 weeks old from best buy. Popped it in my pc and it was recognized no problem. So I transferred my data, formatted in fat 32 popped it in phone, no problem. Transferred data back and was Ok for a few hours. Swapped my battery for a freshly charged one and upon boot, phone said the card was damaged, to reformat it. So, I pulled it out and popped it in my pc. Pc said card was damaged. I opened a command prompt and ran a chkdsk /f and it fixed an issue with the file system. I then proceeded to restore my cleanrom 6.2 backup. So far so good. I am thinking it had to do with an app, but I can't be sure. Upon googling this, it seems that some people have had an issue with external sd cards with this phone.
Sent from my ASUS Transformer Pad TF300T using xda premium
nrock2256 said:
I've had a 32 gig micro SD in my phone for a while now. I recently took my Siii out of my pocket only to find that it says the SD is unmounted. Odd, but not unheard of in the world of custom roms (paranoidkangdroid 2.something, rather recent though, 4.2.2 JB) So i do the sensible thing: Run into the storage menu, and lo and behold, its not registering. I pop it out and in, not registering. I reboot, and the damn thing still isn't registering. Then I take an old 2 GB micro SD and try it. This one worked just fine. 32 gig however does not. I move to my PC. Pop it in a micro to regular SD adapter, and the computer doesn't mount it. It does mount every other microSD of mine though. So can anyone tell me what the hell happened, and how I can recover my stuff?
Click to expand...
Click to collapse
I'm not sure exactly what brand or model you have for your SD card or when you purchase it. However if its a SanDisk and it was purchased before December 2012 there's a chance that it was part of a bad batch. I had the exact same problem with mine I have a UHs 1 32 gig SanDisk. I read somewhere on the internet that there is a known problem with SD cards from that company built before December. When I spoke with SanDisk they confirm that and said the newer batches have been corrected. Long story short if you're using an ultra high speed or for that matter any card by SanDisk call up there customer service explain to them the problem and they will send you a brand new one. The entire process took about a week for me.
Sent from a Shaftamle Galaxy S3
Please hit the "Thanks" button if I helped you!
Did you try my suggestion? Ive recovered numerous files using a linux live cd and/or a mac. Try putting the card in a network printer or mem card reader if linux and mac os isnt possible. Ive recovered my files, including those from a 16gb micro sd card, using those methods in the past.
Okay, so it works
Alright alright, i didn't expect this to get many responses. Anyway, it now works. It appeared to be fried, my mac, PC, ubuntu machine, and OG droid wouldn't even recognize that a card was inserted. Nor would my GS3. My solution? after turning it on and off a few times, I just left the card in it and set it aside for an hour. Lo and behold, it now works. The SD now works. It was fried, and is now unfried. I don't know how, I just guess I am lucky. Or aliens. Either way, I am happy. Not gonna jeep anything more than music on it though... Ah well, thanks for the help XDA!
If I were you, I'd back up everything on that card to my pc, and exchange it if under warranty. If not, chuck it, and purchase another card.
Not worth taking the risk again.
Consider yourself lucky so far
nrock2256 said:
I've had a 32 gig micro SD in my phone for a while now. I recently took my Siii out of my pocket only to find that it says the SD is unmounted. Odd, but not unheard of in the world of custom roms (paranoidkangdroid 2.something, rather recent though, 4.2.2 JB) So i do the sensible thing: Run into the storage menu, and lo and behold, its not registering. I pop it out and in, not registering. I reboot, and the damn thing still isn't registering. Then I take an old 2 GB micro SD and try it. This one worked just fine. 32 gig however does not. I move to my PC. Pop it in a micro to regular SD adapter, and the computer doesn't mount it. It does mount every other microSD of mine though. So can anyone tell me what the hell happened, and how I can recover my stuff?
Click to expand...
Click to collapse
So I have had my sd card corrupt a few times now, so far this has seemed to help me recover my data.
http://www.cgsecurity.org/wiki/TestDisk_Download
The problem could be a sandisk SD card:
(Outside link) crave.cnet.co.uk/mobiles/samsung-galaxy-s3-fault-is-caused-by-sandisk-memory-cards-50010684/
I read about the SD problems after just getting the S3.. decided to get a different brand card from the store.

[Q] Default storage

Hello Honor users
I am running on b313 (H60 l02) for a while.It's pretty stable and fast.
Until recently, my default storage was the internal memory. I switched the default storage to external sd because the internal memory was getting low.
After a day or so, suddenly I get a notification that the micro sd was removed. I remeved it and plugged it back in. The phone wont recognize it anymore. I tried it with my pc and it is still not recognised. I thought that was a concidence.
I bought a new card and after 3 days same freakin thing happened. My best guess is that sd card was somehow corrupted and I dont get how this could happen twice.
I ended up with two micro sd cards bricked, which btw were 32 gb, class 10, and almost no data on my phone.
DId anyone of you experienced problems with the sd cards?
What happens?
never on this phone
nrpetonr said:
never on this phone
Click to expand...
Click to collapse
Thank you for your reply!
If Im not wrong, you are running the developer version on your honor. Is there any difference between b313 and develope versions?
ryd3r89 said:
Thank you for your reply!
If Im not wrong, you are running the developer version on your honor. Is there any difference between b313 and develope versions?
Click to expand...
Click to collapse
yes,but I don't remember all differences, for sure at least call recording, status bar network speed, but there are more. check huawei chinesr site for exact info.
nrpetonr said:
yes,but I don't remember all differences, for sure at least call recording, status bar network speed, but there are more. check huawei chinesr site for exact info.
Click to expand...
Click to collapse
I have just installed the latest developer version . Settings menu a bit defferent, more coloured, and a few extra settings. Thanks!
Never had such problem with my Sandisk 64Go class 10, but heard of same issue with low cost SD cards.
CSeb95 said:
Never had such problem with my Sandisk 64Go class 10, but heard of same issue with low cost SD cards.
Click to expand...
Click to collapse
My sd card was supposed to be class 10 too. It was a samsung sd card. I didnt have much time to test the speed, but I dont have any reason to think it was not an original sdcard.

Corrupted SD Card Issue?

Dear Friends,
Just switched from the HTC Mate 9 to the Sapphire Blue unlocked HTC U11 and am encountering the strangest issue. My Sony 64gb SD card, which is read perfectly fine with just about any other device I've tested on including my Mate 9 says SD Card is corrupted when I boot it with my HTC U11. Anyone else has ever seen this issue?
I've had my SD card for years! It's a Sony. Have used it on Note 3, 4, LG G3, G4, V10, V20, Axon 7, Mate 9, S6 Edge+, S7 Edge and many others and it's ALWAYS worked flawlessly... But why is it doing this only on my HTC U11?
Any help would be appreciated!
Die you try to format it with SD formatted an check again. Maybe there really is something that has been corrupted over the years and is popping up now.
Sent from my htc_pmeuhl using XDA Labs
We saw that issue on the HTC10 a lot, seems it started there.
Had the issue myself as well as a lof of others I know and there were also a lof of reports about in the htc threads.
Using SD Formatter and format it with the overwrite option worked for me temporaily.
Sometimes for just for weeks, then for a couple of months. No idea what brings the error back, if its a faulty SD, the phone, the combination of sdcard and windows.
...Oh now that I list all those, TWRP could be the issue @nkk71
Maybe @Sneakyghost has some more ideas.
j to the 4n said:
We saw that issue on the HTC10 a lot, seems it started there.
Had the issue myself as well as a lof of others I know and there were also a lof of reports about in the htc threads.
Using SD Formatter and format it with the overwrite option worked for me temporaily.
Sometimes for just for weeks, then for a couple of months. No idea what brings the error back, if its a faulty SD, the phone, the combination of sdcard and windows.
...Oh now that I list all those, TWRP could be the issue @nkk71 [emoji14]
Maybe @Sneakyghost has some more ideas.
Click to expand...
Click to collapse
Not sure you saw that one internal beta changelog from HTC, @j to the 4n - early U11 changelog. They "fixed" unmounting issues there.
That was a major clue actually. I was very happy to see that. It tells us it's not remotely related to the sdcards we use. It's entirely up to HTC to get their drivers and software set up properly.
Not much we can do.
Try running a chkdsk on the card using a card reader
Sneakyghost said:
Not sure you saw that one internal beta changelog from HTC, @j to the 4n - early U11 changelog. They "fixed" unmounting issues there.
That was a major clue actually. I was very happy to see that. It tells us it's not remotely related to the sdcards we use. It's entirely up to HTC to get their drivers and software set up properly.
Not much we can do.
Click to expand...
Click to collapse
Oh no, didn't know about that, that's great news. Thought my sdcard is damaged, bought a new one and threw my 128GB one away
nkk71 said:
Try running a chkdsk on the card using a card reader
Click to expand...
Click to collapse
j to the 4n said:
Oh no, didn't know about that, that's great news. Thought my sdcard is damaged, bought a new one and threw my 128GB one away
Click to expand...
Click to collapse
Have a friend who had the constant unmounts/mounts on the 10, not sure if/how he eventually fixed it, though he did drop his phone several times over, so couldn't rule out a hardware issue either.
But the corrupted sdcard notification sounds similar to what I sometimes see (including me) in MultiROM, eg:
https://forum.xda-developers.com/showpost.php?p=72501497&postcount=510
https://forum.xda-developers.com/showpost.php?p=72702547&postcount=525
j to the 4n said:
Oh no, didn't know about that, that's great news. Thought my sdcard is damaged, bought a new one and threw my 128GB one away
Click to expand...
Click to collapse
Someone from the team posted that change log a little while ago - was gone again quickly but that one thing about the unmounts caught my attention. I think we would need more info to know for sure that HTC was trying to address that issue. But I'm a bit more cautious now with assuming my card was damaged...
Sneakyghost said:
Someone from the team posted that change log a little while ago - was gone again quickly but that one thing about the unmounts caught my attention. I think we would need more info to know for sure that HTC was trying to address that issue. But I'm a bit more cautious now with assuming my card was damaged...
Click to expand...
Click to collapse
My friend has a completely untouched (ie never unlocked/modded/etc) 10, he *all of a sudden* started getting those random unmounted/mounted notifications, nothing was changed (except the few drops a couple of weeks earlier )
He also saw the OTA update that said something like *Fixed sdcard unmount issues*, ... yay yay :laugh: yay :good:
...2 days later: :crying: (yeah still same issue)
Never happened while I was around, so can't really provide any insight, but for sure, one of the OTAs had that comment specifically there, and considering HTC's excellent track record for "descriptive changelogs"
it must have been there for a reason, even if it didn't fix the issue
nkk71 said:
My friend has a completely untouched (ie never unlocked/modded/etc) 10, he *all of a sudden* started getting those random unmounted/mounted notifications, nothing was changed (except the few drops a couple of weeks earlier )
He also saw the OTA update that said something like *Fixed sdcard unmount issues*, ... yay yay :laugh: yay :good:
...2 days later: :crying: (yeah still same issue)
Never happened while I was around, so can't really provide any insight, but for sure, one of the OTAs had that comment specifically there, and considering HTC's excellent track record for "descriptive changelogs"
it must have been there for a reason, even if it didn't fix the issue
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I've had my card unmounts a couple times already on the U11, but no corruption errors, just the unmounts warning and then it goes back to normal, I have to re do my ringtones and such after though.
.
Aldo101t said:
I've had my card unmounts a couple times already on the U11, but no corruption errors, just the unmounts warning and then it goes back to normal, I have to re do my ringtones and such after though.
.
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I'm just trying to differentiate between the "Corrupt sdcard" notification and the "Unmounted/mounted" notifications, sometimes we may think both are the same, but they're not,
The "Corrupt sdcard" could be triggered by any number of reasons, including a corrupt sdcard, or a sdcard marked as dirty (and I don't have the expertise to say why, but let me just say the *driver in charge* considers it corrupt, true or false is another thing)
Unmount/mount would look to me as if the card is really being physically no longer seen by the OS (whether that's a hardware or software fault, I can't say), that could eventually lead to the above.
But still 2 distinct scenarios
nkk71 said:
I'm just trying to differentiate between the "Corrupt sdcard" notification and the "Unmounted/mounted" notifications, sometimes we may think both are the same, but they're not,
The "Corrupt sdcard" could be triggered by any number of reasons, including a corrupt sdcard, or a sdcard marked as dirty (and I don't have the expertise to say why, but let me just say the *driver in charge* considers it corrupt, true or false is another thing)
Unmount/mount would look to me as if the card is really being physically no longer seen by the OS (whether that's a hardware or software fault, I can't say), that could eventually lead to the above.
But still 2 distinct scenarios
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The constant unexpected unmounts cause the cards to go corrupt. That's how I see it.
Sneakyghost said:
The constant unexpected unmounts cause the cards to go corrupt. That's how I see it.
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Eventually, yes, I couldn't agree more.
Have a card constantly unmounting during a write operation, and eventually you'll loose some files, possibly the whole card, it may even be very faulty card, I've had 2 128GB straight out of the box and just bad, you can try to wipe them, nuke them any which way you like, if block 0 (from my perspective) is hit, say bye bye to it.
As I mentioned, I'm just pointing out 2 different problems (which may eventually become 1), the corrupt sd card vs the constant unmounts.
Neither is good for sure unfortunately, but they are still 2 different issues, imho.
Friends,
Very nice to see you all respond and share your experiences and thoughts. I agree with the one poster, this is the Corrupt SD card issue and not unmounting.
While I appreciate all the advice around formatting my card... I feel unsettled about that proposition, especially since every other phone and computer is reading it fine... What's this about? ?
Really disappointing experience from HTC, I was excited to return to them after the Rezound days... But this is a highly basic and disappointing issue ?...
ProFragger said:
Dear Friends,
Just switched from the HTC Mate 9 to the Sapphire Blue unlocked HTC U11 and am encountering the strangest issue. My Sony 64gb SD card, which is read perfectly fine with just about any other device I've tested on including my Mate 9 says SD Card is corrupted when I boot it with my HTC U11. Anyone else has ever seen this issue?
I've had my SD card for years! It's a Sony. Have used it on Note 3, 4, LG G3, G4, V10, V20, Axon 7, Mate 9, S6 Edge+, S7 Edge and many others and it's ALWAYS worked flawlessly... But why is it doing this only on my HTC U11?
Any help would be appreciated!
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Hello
I had the same problem, I could solved :
1. Retire the microsdxc from your phone and backup in your pc
2. Re insert the card in the phone, when the phone shows " SD corrupted" allow to format IN THE PHONE
3. Then go to " storage" and do a safe eject
4. Again, transfer the files from your pc to the microsd
5. Power off your phone, place the microsd and them power on
Since these day i donĀ“t have more problems with the micro sdxc card
I hope that works for you
Cheers
I had an odd issue. When I got my U11 I put my not so old SanDisk 64gb card in it with no problem. A few days later I purchased a new card and transfered all my stuff over to it. I wanted to change notification sound but when I went to select the new sound my phone went looking for my old card (id 56xxx) with a message something like can't find blah, blah, blah. My new card ID starts with ID 3xxxxxx. Unmount, format anything I tried didn't work. I finally RUU'd back to stock (I was rooted) and all is well. Strange....
jhill110 said:
I had an odd issue. When I got my U11 I put my not so old SanDisk 64gb card in it with no problem. A few days later I purchased a new card and transfered all my stuff over to it. I wanted to change notification sound but when I went to select the new sound my phone went looking for my old card (id 56xxx) with a message something like can't find blah, blah, blah. My new card ID starts with ID 3xxxxxx. Unmount, format anything I tried didn't work. I finally RUU'd back to stock (I was rooted) and all is well. Strange....
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That's normal. Sdcard gets a unique number-letter ID assigned by Android. It is created new for every sdcard and it is created new after each Rom flash or RUU (not: dirty flash). Apps set to look in one card will complain when you change to another. Or clean flash and then restore apps with TiBu for instance.
Guys appreciate the responses. But we all agree that there is no way to fix this issue without either formatting your card which is being read right by every other device or apparently RUU ing to stock?
ProFragger said:
Guys appreciate the responses. But we all agree that there is no way to fix this issue without either formatting your card which is being read right by every other device or apparently RUU ing to stock?
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Click to collapse
SD formatter V4 from sd association fixes that for me, until it comes back. No card ever works without that. Tried about 5 totally different cards so far.
Sneakyghost said:
SD formatter V4 from sd association fixes that for me, until it comes back. No card ever works without that. Tried about 5 totally different cards so far.
Click to expand...
Click to collapse
Thank you for reporting your issue Sir... What a disappointing situation on this otherwise, amazing phone! Hope HTC is aware...!

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