Recovering Data off the phone? - RAZR HD Q&A, Help & Troubleshooting

Hi,
My old phone, a Droid RAZR MAXX HD, is busted. When I connect it to my PC, the notification light turns solid green, but the computer won't recognize the device! I do not have a working screen for the phone, and all I want to do is get the data off of it. The boot loader is unlocked, and I had TWRP installed. The latest Motorola drivers are also installed. Does anybody know if there's a way to get everything off of it?

If the green light is solid, I believe the phone is off and charging.
Do you have an HDMI can can for it? That can help you navigate the display.

Related

Windows 7 recognizing phone

First off let me say i had this working at one point and had to get a replacement phone.
I have a Razr Maxx HD and when i plug it in it comes up as a portable device and i can access everything i need to which is really what i need. But before it would come up with a mobile phone icon and it would be under hard drives. Does anyone know what would cause this its super annoying.

[q] mb526 full brick?

Hi, this is my first posto here, so I hope I'm posting in the right section. However, I am desperately looking for help. My Defy+ seems to be completely, irretrievabily dead. It was rooted and its OS was WIUI, I tried installing in it CM7 but, after a serie of events, I've come to the point where it doesn't turn on, if I connect it via USB to the pc only a white LED turns on (and the PC doesn't recognizes it) and, if I plug it to the wall charger, it is stuck on the bootloader screen saying "low battery, cannot program". At the repaire shop I've been told I have nothing to do bot buying a new phone. Is there no hope at all?

[Q] Battery Dead

So on Saturday i decided to update my Moto G (XT1032) to 4.4.4 KitKat so i could upgrade to Lollipop.After the update was over the phone immediately shut down and wouldn't boot up, so i left it charging overnight.In the morning(Sunday) the phone didn't boot up either so i left it to discharge until the next morning(Monday).So i leave it charging while i was out and when i came back i tried to do the solution provided by Motorola and a white LED started blinking but other than that the phone didn't boot up.Is there anything else i can try or am I missing something here?(p.s i handed it over to a friend and he disconnected the battery from the board and since then the LED started blinking)
nikoschasapis said:
So on Saturday i decided to update my Moto G (XT1032) to 4.4.4 KitKat so i could upgrade to Lollipop.After the update was over the phone immediately shut down and wouldn't boot up, so i left it charging overnight.In the morning(Sunday) the phone didn't boot up either so i left it to discharge until the next morning(Monday).So i leave it charging while i was out and when i came back i tried to do the solution provided by Motorola and a white LED started blinking but other than that the phone didn't boot up.Is there anything else i can try or am I missing something here?(p.s i handed it over to a friend and he disconnected the battery from the board and since then the LED started blinking)
Click to expand...
Click to collapse
trying pressing all the keys (volume up + volume down +power button) for 5 seconds and release it to get in to the bootloader, so then you can adb a custom recovery
I cant get into the bootloader
When you connect it to a Windows machine, is it recognized in device manager as something resembling "qhsusb_bulk"?
If it is, it is hard bricked.
Was the phone's bootloader unlocked? Were you running a custom recovery or rooted?
The PC recognizes the phone(like Moto G) and yes the bootloader was unlocked but i was running stock both firmware and recovery
Also no i wasnt rooted
The PC recognizes the phone in its current state as a moto g? That's good. Maybe you need to let it charge again and try to get into fastboot.
I let it charge for like 15 hours and still only a blinking light...well at least it aint dead
It doesn't seem to want to charge and it's recognized as a moto g when connected to your computer? I'd bet it isn't hard bricked, just soft bricked.
nikoschasapis said:
I let it charge for like 15 hours and still only a blinking light...well at least it aint dead
Click to expand...
Click to collapse
Try a different charger because sometimes I can't charge my phone when its empty with a certain charger but once I use a iPad power adapter it works and then I can charge using my usual charger
Funny thing is that both of my chargers are Apple chargers(with the original motorola usb cable ).So should i just leave it for like a week discharge or let it charge until it finally powers on?
Also if it is a soft brick what would you recommend?
I'd say left it charge over night.
Is the bootloader unlocked?
Yes the bootloader was unlocked
Any luck getting into fastboot?
No luck...still the only thing that shows up its the LED light
When you connect the phone to your Windows computer, is it seen as qhsb or some sort of weird device? If it is, it sounds like it is hard bricked.
Actually i was asked about this in this post (1st page)and no it doesnt show anything like qhsb
I asked again because things may have changed.
I'm at a loss as to why it is recognized as a Moto G by your computer even though it won't turn on.
I tried the freezer thing and the LED stopped blinking for a while and was stable
Is it recognized by your computer as a moto g? I'm not sure how it could since it can't be turned on.

[Q] TF300T is Unresponsive

I have KatKiss-5.0_TF300T_015 loaded on my tablet and have really liked it so far. However, I went to use it yesterday and the tablet was completely unresponsive. Trying to turn it on - does nothing. I also noticed that when plugged in, the keyboard charge light is green, but the tablet doesn't seem to have the charge light anymore. I've tried plugging in the charge cable directly into the tablet and still don't get anything.
Any help that I can get would be much appreciated!! I love this tablet - especially with the KatKiss rom...
Patrick
pgibby said:
I have KatKiss-5.0_TF300T_015 loaded on my tablet and have really liked it so far. However, I went to use it yesterday and the tablet was completely unresponsive. Trying to turn it on - does nothing. I also noticed that when plugged in, the keyboard charge light is green, but the tablet doesn't seem to have the charge light anymore. I've tried plugging in the charge cable directly into the tablet and still don't get anything.
Any help that I can get would be much appreciated!! I love this tablet - especially with the KatKiss rom...
Patrick
Click to expand...
Click to collapse
Step 1 will be to boot your tablet into fastboot/recovery mode. Check if you see something on the screen. If you don't looks like a hardware issue. You could check with a computer if it detects the tablet indicating it's the screen that's fried, not something else, but you probably won't mind anymore in that case.
PS: getting the tablet to show up in fastboot/recovery mode in Windows is pain, so much better if you have a Linux machine handy.

[Completed] Atrix help needed

My motorola atrix has been doing good. This is not the new one. I have had it a few years. One night I had it charging in the laptop dock. Then it began turning on and off. Then it entered a bootloop and stayed there. After this i tried taking out battery, wiping the partition and it continued.
I plugged into computer with the motorola usb cable and the green light comes on but phone does not turn on. I can hear it being recognized by the computer because I hear it as if it is turning on and off but nothing is on the screen. Little later I plug into the wall charger. After awhile I get a grayed out battery with a question mark.
The odd thing is my samsung galaxy tablet is doing the same thing ie stuck in a boot loop. Must be an app I had on both devices that is causing this. I did change facebook passcode but did not change on the devices. That is the only change I made. I have not made any changes to the phone. It was already an unlocked phone when I got it.
Is there software I can use to get into my phone to some how access my photos/videos before trying to do a reset?
I also bought a new battery and it does the same as the old battery grayed out with question mark.
Just now I got into a menu to try recovery but I got a triangle with yellow exclamation mark.
Also, when I plug in the wall charger the phone screen turns on and stays on the motorola logo. Have to take out battery and unplug to make it go back off.
And just now unplugged from wall connected to usb on computer and it is in a boot loop with motorola animation, rethink possible and then off and boots again. But soon stops since it must be running out the battery due to slower charging time with a usb.
Any suggestions please? Thank you.
Hello and thank you for using XDA Assist,
sorry for the delayed answer!
which Motorola Atrix? HD? 4G? 2?
Kind regards and good luck
Trafalgar Square
XDA Assist

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