My Moto G which I bought from Saudi Arabia 2 days ago before coming back to Egypt for good has the following scenario:
Note: I'm using the original moto g charger "500 mah" that came in the box with my phone.
1st 100% charge overnight, then lasted almost 14 hrs.
2nd overnight charge, only did 95% "even tho it was plugged for 7-8 hrs" and lasted 7 hrs before battery go to zero level and device shut down.
when my phone shut down, it got stuck at the coma status, I tried every method mentioned in this post but the "waiting till the next day method" and nothing did work.
methods I used: freezer, fridge, 18 sec power on, 1 minute power on, 2-3-4 minutes power on and even the exact method on Motorola website and that method one member suggested to blug in the headphone while trying to power on or charge.
chargers I used with every method: Moto G 500 mah, Alcatel 550 mah, Galaxy Tab 7 2ah and Blackberry USB cable on computer.
result, nothing! phone still dead, and i can't return it cause I'm in a different country now and we don't even have it yet here.
my Moto G is 16GB, dual sim and running stock Kit Kat 4.4 which is available for the phone. no modified roms or any other dev setting was applied, the phone wasn't rooted. it's just like out of the box, few apps installed "some of them are downloaded from the internet" and stock upgraded to kit kat.
before hitting the zero level, the phone was charged for few minutes on a samsung charger, most probably it's for a note 3. when it went off I tried a car charger "bleackberry" for few minutes which gave me 3 pulse led white notification and nothing else.
I guess this shouldn't be related to the situation, but I'm using a data sim as sim 2 for internet and sim 1 for calls only. phone internet is running on H+ most of the time, 3G the if not H+.
I'm going to wait till tomorrow and try again, hopefully it works. but if anyone got any ideas or solutions PLEASE go on and reply with it even if you're not sure or if it's a crazy idea out of the box.
I only used the phone for 2 days :crying: I had VERY high expectations for this phone :crying:
(Update 1) I left the phone unplugged for 12 hours, plugged it in the 550mah charger for 2-3 hours, pressed the power button 1-2-3 minutes and no results still. also motorola Asia didn't reply to my email yet.
(Update 2) I unplugged the battery and put it back on, still nothing. some guy told me to connect it to a box and restore the software back to Jellybean and that the box should be capable of booting the phone up. will try that and refer back to you.
I really hope you find a solution for this, since I'm an Egyptian too who is interested greatly in moto g and may take the plunge of buying it from amazon, this really freaks me out.
I haven't read all the posts in the other topic on this subject but from what I read on other websites and could be mentioned before, you can try the following:
Plug a higher mAH charger (suggested 850 for example or 5V 2A charger) as it was probably with your blackberry car charger, then hold the power button for 2 minutes, If the LED blinks keep it charging for 10 minutes.
No idea If it would work or not of course.
I did so
Mamoun14 said:
I really hope you find a solution for this, since I'm an Egyptian too who is interested greatly in moto g and may take the plunge of buying it from amazon, this really freaks me out.
I haven't read all the posts in the other topic on this subject but from what I read on other websites and could be mentioned before, you can try the following:
Plug a higher mAH charger (suggested 850 for example) as it was probably with your blackberry car charger, then hold the power button for 2 minutes, If the LED blinks wait 10 minutes after that.
No idea If it would work or not of course.
Click to expand...
Click to collapse
Thank you bro, I know u get the whole pic.. I did actually try the car charger for almost 30-40 minutes but nothing.. only 3 blinks and that's it.. it didn't even keep the led on for few seconds,, just the 3 blinks and when I tried to turn it on, nothing!
btw, from the past 2 days, it's a great phone.. only this issue.. also the official kit kat update is a poor one, missing a lot of features but works GREAT on the phone.. u can get the phone from UAE or KSA.. the 16GB dual sim card is being sold for 900AED or 900SAR which is actually a TRUE bargain. also the charger u get with the phoneis 500 mah, so you better use another one that can charge faster cause this one is REALLY slow. you can use up to 1500mah
hopefully tho i get a decent reply from motorola for this issue.. no high hopes tho since it's not available in Egypt. :crying:
Yes, the price to value ratio for the moto g is incredible, it's really unfortunate that it wasn't/won't be released in Egypt.
Well, If I were you I would have tried the only suggestion remaining: to leave the phone for 24 hours without plugging it in or trying to power it on, then attempt again to charge it the next day. I really wish you luck in fixing this.
In the meantime, I will keep looking for any other suggestions and If I find any I will post here.
yeah!
Mamoun14 said:
Yes, the price to value ratio for the moto g is incredible really, it's really unfortunate that it wasn't/won't be released in Egypt.
Well, If I were you I would have tried the only suggestion remaining: to leave the phone for 24 hours without plugging it in or trying to power it on, then attempt again to charge it the next day. I really wish you luck in fixing this.
In the meantime, I will keep looking for any other suggestions and If I find it any I will post it here.
Click to expand...
Click to collapse
that's actually what I'm doing, I've unplugged the phone and will re-plug it again when I wake up in 10-11 hrs..
and Ma'mon, check you private msg inbox..
I was thinking of buying this
I really need a Android Kitkat phone that isn't too expensive, I saw the Moto G and thought about buying one but if this happens then I wont
i guess.
JamesDoesCoding said:
I really need a Android Kitkat phone that isn't too expensive, I saw the Moto G and thought about buying one but if this happens then I wont
Click to expand...
Click to collapse
well, the phone is amazing, really fast and good in every way except few things, some basic not very important features are missing and this drained out not charging issue.
on this post everyone was able to fix their issue, except me.. so it seem fixable 99% and u can also skip this issue if u simple shut down your phone when it reach 3-4% and turn it on again when the charger is there.. i guess.
btw, I had an S4 LTE before the moto g, and I'll never pick the S4 again. i enjoyed the moto g more and the S4 sucked in many ways like over heating and battery life time which was 6-7 hrs and the cheap housing materials "screen cracked when had a slight fall and fixing it was half the price of a new S4"
Im having the same problem as you, i tried every method as you. The 24hours method i havent fully tried it yet. I left it for 24 hours and when i plugged it in the charger I still have the same problem. The people in motorola told me to leave it for 2-3 hours on charge and that's what exactly what im doing. I will get back to you if anything happens.
I did that
Dilanwizzy said:
FadyGZ said:
My Moto G which I bought from Saudi Arabia 2 days ago before coming back to Egypt for good has the following scenario:
Note: I'm using the original moto g charger "500 mah" that came in the box with my phone.
1st 100% charge overnight, then lasted almost 14 hrs.
2nd overnight charge, only did 95% "even tho it was plugged for 7-8 hrs" and lasted 7 hrs before battery go to zero level and device shut down.
when my phone shut down, it got stuck at the coma status, I tried every method mentioned in this post but the "waiting till the next day method" and nothing did work.
methods I used: freezer, fridge, 18 sec power on, 1 minute power on, 2-3-4 minutes power on and even the exact method on Motorola website and that method one member suggested to blug in the headphone while trying to power on or charge.
chargers I used with every method: Moto G 500 mah, Alcatel 550 mah, Galaxy Tab 7 2ah and Blackberry USB cable on computer.
result, nothing! phone still dead, and i can't return it cause I'm in a different country now and we don't even have it yet here.
my Moto G is 16GB, dual sim and running stock Kit Kat 4.4 which is available for the phone. no modified roms or any other dev setting was applied, the phone wasn't rooted. it's just like out of the box, few apps installed "some of them are downloaded from the internet" and stock upgraded to kit kat.
before hitting the zero level, the phone was charged for few minutes on a samsung charger, most probably it's for a note 3. when it went off I tried a car charger "bleackberry" for few minutes which gave me 3 pulse led white notification and nothing else.
I guess this shouldn't be related to the situation, but I'm using a data sim as sim 2 for internet and sim 1 for calls only. phone internet is running on H+ most of the time, 3G the if not H+.
I'm going to wait till tomorrow and try again, hopefully it works. but if anyone got any ideas or solutions PLEASE go on and reply with it even if you're not sure or if it's a crazy idea out of the box.
I only used the phone for 2 days :crying: I had VERY high expectations for this phone :crying:
(Update 1) I left the phone unplugged for 12 hours, plugged it in the 550mah charger for 2-3 hours, pressed the power button 1-2-3 minutes and no results still. also motorola Asia didn't reply to my email yet.[/QUOTE
Im having the same problem as you, i tried every method as you. The 24hours method i havent fully tried it yet. I left it for 24 hours and when i plugged it in the charger I still have the same problem. The people in motorola told me to leave it for 2-3 hours on charge and that's what exactly what im doing. I will get back to you if anything happens.
Click to expand...
Click to collapse
I've already tried leaving it on a charger for 2-3 hrs, but nothing did happen. hope it work with you buddy.. mine is from the asian market, you think it differs?
Click to expand...
Click to collapse
FadyGZ said:
Dilanwizzy said:
I've already tried leaving it on a charger for 2-3 hrs, but nothing did happen. hope it work with you buddy.. mine is from the asian market, you think it differs?
Click to expand...
Click to collapse
It shouldn't make a different, but i hope it does work. I was so getting into this phone as well. If it does work i will make sure it never reach 0% again.
Click to expand...
Click to collapse
Dilanwizzy said:
FadyGZ said:
It shouldn't make a different, but i hope it does work. I was so getting into this phone as well. If it does work i will make sure it never reach 0% again.
Click to expand...
Click to collapse
thanks man, I really recommend you this phone, as I see this issue very easy to cross and maybe motorola will issue some update where they fix this issue..
Click to expand...
Click to collapse
I hope your phone works
FadyGZ said:
well, the phone is amazing, really fast and good in every way except few things, some basic not very important features are missing and this drained out not charging issue.
on this post everyone was able to fix their issue, except me.. so it seem fixable 99% and u can also skip this issue if u simple shut down your phone when it reach 3-4% and turn it on again when the charger is there.. i guess.
btw, I had an S4 LTE before the moto g, and I'll never pick the S4 again. i enjoyed the moto g more and the S4 sucked in many ways like over heating and battery life time which was 6-7 hrs and the cheap housing materials "screen cracked when had a slight fall and fixing it was half the price of a new S4"
Click to expand...
Click to collapse
Thanks for the reply, I hope your moto g works again soon
Motorola should test the battery's before shipping a phone
Ballo
I faced the same problem once. When I plugged it to charge it's battery was about 80%. Then suddenly it went to 0% and it was automatically shut down. After charging it further 30 miss, it was still 0%. I turned it off, after removing back cover I pressed battery a little. Turned it on and the problem was solved. It happened 10 days back and never again. I am totally satisfied with moto g. It's a great phone.
-connect your phone to a charger
-hold the power button for 2-3min (led should blink few times)
-leave the phone connected for 1hour
-unplug it and hold the power button for 20-30 seconds and it should turn on.
ballo508 said:
I faced the same problem once. When I plugged it to charge it's battery was about 80%. Then suddenly it went to 0% and it was automatically shut down. After charging it further 30 miss, it was still 0%. I turned it off, after removing back cover I pressed battery a little. Turned it on and the problem was solved. It happened 10 days back and never again. I am totally satisfied with moto g. It's a great phone.
Click to expand...
Click to collapse
I agree with you it's a great phone, i really liked it the 2 days i had it working.
I didn't try pressing the battery, but I've sent it to a local mobile shop to unplug the battery and plug it in again, hopefully it work. thanks tho for the advice.
ManBearrrPig said:
-connect your phone to a charger
-hold the power button for 2-3min (led should blink few times)
-leave the phone connected for 1hour
-unplug it and hold the power button for 20-30 seconds and it should turn on.
Click to expand...
Click to collapse
did that in every possible way and nothing, when I plug the charger the led turn white for few minutes, then when it go off whatever i do it never turn on or blink.
goldisingh57 said:
This seems to be a critical issue. Try discharging the battery to full when in use and then charge again. Repeat this several times.
Click to expand...
Click to collapse
it ran out once and it's not getting up again
FadyGZ said:
did that in every possible way and nothing, when I plug the charger the led turn white for few minutes, then when it go off whatever i do it never turn on or blink.
Click to expand...
Click to collapse
it should go off after few blinks. just do the procedure. it should work.
ManBearrrPig said:
it should go off after few blinks. just do the procedure. it should work.
Click to expand...
Click to collapse
okay!
Any updates on this?
Is your Moto G working now or not?
If so, how did you fix it
Related
So, received my TF700T in the post today. Got all excited, went to start it up, and nothing....
Has been on charge for 3 hours now, and I still get nothing when trying to start it up.
The orange light near the power button is on, indicating the battery is charging, but no matter what I do, whether I hold the volume down with power, hold both volume buttons and power, it won't start up / boot.
The strange thing is, when I first tried to start it up, it wouldn't load, so I plugged it into power, and I got the ASUS post screen, then it turned off almost immediately (I presume as it had insufficient power). Since then, I have not even been able to get the ASUS post screen. If I hold the power button for 10 seconds, it will vibrate after 10 seconds, then nothing happens.
I have tried all the volume + power buttons described above, as well as trying to reset button.
Is the tablet DOA? Any suggestions for ways I might be able to get it started?
Try putting a pin in the pin hole above the HDMI.
crystalstylez said:
Try putting a pin in the pin hole above the HDMI.
Click to expand...
Click to collapse
Tried this already, and just tried again now. Nothing!
Its weird that if I hold the power button in for at least 10 seconds, at about the 10 second mark, the tablet vibrates, but nothing happens.
The charger light is now green on the tablet, and still nothing. Has been on charge for 5.5 hours now.
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
xRevilatioNx said:
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
Click to expand...
Click to collapse
This...
Exchange it.
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Return it!
I had exactly the same: on first boot it turned off after splash logo and I needed to use reset button to restart again.
long pressing just makes it vibrate but nothing more
And when it started, it crashed and rebooted all the time. Sometimes it went black and I had to reset it again
My replacement works perfectly, so yes it's a semy-DOA
mdemons12 said:
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Click to expand...
Click to collapse
JB have the Infinity in stock now, so you can use your JB voucher towards that if you wanted
Thanks for the replies all, I'll send it off this morning and update once I hear back from the seller (the joys of international dealings).
Mine bricked with the same exact symptoms after a week. Worked flawlessly up to that point. Waiting on the replacement to ship...
Sent from my PG86100 using Tapatalk 2
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
eckka said:
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
Click to expand...
Click to collapse
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
bezendra said:
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
Click to expand...
Click to collapse
It's not a big deal. It charges to full within 2 to 3 hours. Put the darn usb and adapter in your bag pack along with your tablet. It's not like it's a size of a water bottle or something. Charging through the usb is not ideal since it trickle charges and will take forever. Charge it through normal means first and see if it can hold a charge through your everyday use. If it does then your good to go. Then try charging again through pc. Honestly with the tablet keyboard combo you won't have to worry about not having enough battery life to last you the whole day regardless of what you use it for.
Brought to you by Samsung Galaxy S3
Did you get it to work?
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
Hi Bezendra, did you get it to work? I have the same problem. I'm in Vietnam, and whilst the tablet charges just fine, the dock seems totally Dead on Arrival and doesn't charge (no light, nothing). Warranty isn't really an option here so I need to troubleshoot this exhaustively before giving up. Did you discover the problem?
Speculation: I remember a friend who visited here once, and their externally powered USB hard drive didn't work in certain houses. I think it depended on the type of voltage regulator in the house. Did you discover anything similar?
this just happened: I had my phone on USB charger (charged), then I just heard sound and my phone turned off. After turning on, it was saying I have 0% and then, few seconds later it was saying again "charged". Check screens
can you please help me? It happens again and my phone isn't on the charger. Again from 100 to 0 and 0 to 100. What is hapening? And the battery manager doesn't showing screen usage, only:
android OS
android system
google search
com.android.systemui
phone idle
phone standby
cell standby
MotoCare
Mediaserver
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
glava34 said:
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
Click to expand...
Click to collapse
but Im using it for 2 months and it is first time it happened. Few moments ago it happened third time so I switched phone off
It seems like the battery is off calibration
Try downloading a third party app die batteries like battery doctor and see what it tells you.
Sent from my XT1034 using Tapatalk
There is already a thread for this, and a suspected cause:
It's not a calibration issue, but sensor configuration or fpga. In my opinion it can be corrected from software, but a simple rom change won't help unless they focus on correcting this issue.
Click to expand...
Click to collapse
[source]
A developer is needed to investigate.
2hipso said:
can you please help me?
Click to expand...
Click to collapse
Did you update to KK? It's common known bug after updating an other phones such moto x.
Do this only once:
Download StabilityTest (ROOT optional) turn one wifi, gps, bluetooth. Run the program and start the "Classic stability test" leave the phone till it turns off. Then "power"+"vol-" run recovery mode and leave the phone it will turn of after a wail-make this step f times till it won't work and only the led will blink. You have now maximal drained out battery. Now plug the charger and make it 100% then start the hone enjoy-I hope it will help you.
i bough this phone one week ago, i read this post yesterday and i though it was a very bad problem i was happy not havig it, yesterday night i left the phone in airplane mode ad 70% battery today morning i found it off, fully discharged, i put it on charge and after recharging of 30% it jumped to 100% full charge
should i replace the phone? theres any other thread about this problem?
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
2hipso said:
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
Click to expand...
Click to collapse
it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
miklosbard said:
it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
Click to expand...
Click to collapse
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
2hipso said:
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
Click to expand...
Click to collapse
They won't fix it, save the trouble of sending back for yourself.
Sent from my phone
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
bas-r said:
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
Click to expand...
Click to collapse
Happened to me: I charged the phone to 85% using a laptop USB then took the phone out to use it, when I came back 30 minutes later I plugged back in to continue charging it dropped to 1% instantly then powered itself off as battery was nearly flat. Reboot phone then plug into laptop and starts charging from 1%.
10 mins later it's about 8% charged and I take phone to car, charge it using a Motorola car USB charger and the phone battery goes back to about 85% instantly.
It seemed to me that using a PC usb socket to charge the phone caused the issues rather than using a 'proper' charger. Maybe others can confirm whether they've had the issue only if using a PC usb port to charge it up?
Mine is UK tesco 8GB Moto G running Kitkat official firmware, not rooted, bl locked and not been flashed other than official software.
Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
The same problem
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
No luck Yet
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
snooze1973 said:
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
Click to expand...
Click to collapse
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Still no luck, trying a different cable (blackberry) now.
Not working for me, still just a beautiful white led indicator.
Start to think it's probably dead. Or battery thinks it's drained somehow.
Maybe anyone else has an idea?
Ok, I opened the Moto G and disconnected the battery, reconnected it after 10 sec. still no luck
Odd thing though and not very promising is that when the battery is disconnected the charging led still lights up when charger is connected.
Could this just mean that only the battery is fully drained or that the device is messed up?
Guess I going for a new one.
See if a new battery helps
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
the same problem
shahtheass said:
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
Click to expand...
Click to collapse
i had the same problem, i had no idea how to turn on my moto g.
anyone could help please
Black screen but charging led lights up
I am experiencing the same issue.
I bought a dead moto g for part replacement with my current moto g. Just out of curiosity, I plugged in the charger to the newly arrived moto g and observed the similar behavior.
To go further, I swapped the battery and tried to turn it on, and voila, it boots!! It has C-ROM. But it won't charge the battery any how. Its again back to
original behavior : No Screen, No Battery Charging, Only notification LED glows. I kept it on charger for whole night, but no luck.
The notification LED turns on even if I the battery is removed and charger is plugged in. What does that really mean?
Is there a probability that the charging circuit is broken? or it has something to do with bootloader, C-ROM and custom kernel? Does any one thinks reverting back to Stock ROM will help out in any way?
Same here...
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
[SIZE=+1]Q28: Moto G will not power up (addition to Q16 and Q25)[/SIZE]
Plug it into the charger
Hold the VOL DOWN key
While still holding the VOL DOWN key, press and hold the POWER key
Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
After holding the keys down for more than two minutes, release them.
The Flash Boot screen will display, and the Normal Reboot option will be highlighted
Press the VOL UP key and the device will start a normal reboot.
If you have tried the above and it didn't work, try this:
Plug in the phone for 15 minutes.
Proceed to Step 2 above.
Click to expand...
Click to collapse
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
JoWannes said:
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
Click to expand...
Click to collapse
i hv been facing the same problem since past 2 days, it was working gud wen suddenly it went bad. i remember using it and putting it back into my pocket & after like 10 mins wen i tried to open it, it didn't respond. i tried to hard reset it (by pressing vol down n power button) & by forced reset but it didnt work. now, i have put it on charge on a source of 5v 1A charger. i hope it works and works well. now my question is that i remember my cell was nearly 50% charged wen all of ds happened, so i wish to know that is dre some hardware problem or dead battery problem?? thnx in advance
shahtheass said:
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Click to expand...
Click to collapse
I don't know why a USB charger and a PC connection should make any difference when the phone is not booted up.
I had the same problem. I solved it by removing the battery by opening the phone (mine was out of warranty) and taking it to repair shop where they charged the battery for an hour. Then when I put it back in, the phone rebooted normally with 10% charge.
But ever since, my battery life has deteriorated. Doesn't even last one full day. And I have had the same issue twice. I think I need a new battery.
snooze1973 said:
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
Click to expand...
Click to collapse
Did New battery helped u in booting device?? because i am having the same problem.
same problem here.just call from Moto Care they told to charge bettery for 7 hours min.then on the phone.let see if it works i will update..
Same Problem to me not for me this problem is faced by several moto g users
snooze1973 said:
Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
Click to expand...
Click to collapse
Same Problem to me not for me this problem is faced by several moto g users are facing this if they unlocked their device bootloader.
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
sayonsamui said:
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
Click to expand...
Click to collapse
Interesting, but how did you determine the negative and positive terminals on the battery flex? Can you, please, mark the attached photo of the battery of moto g to help the community?
Also, as a side note I think I discovered a solution - I connected the phone to my PC's usb 2.0 port and held the power button for 2 minutes - at which the LED blinked momentarily and then continues to shine. I left the phone connected and continued to browse for solutions to this battery charging dilemma - then about 5 minutes the LED stopped shining (and I breathed a sigh :silly: !!! becaue this is the sign of battery being charged!) and after about 30 minutes of charging I turned the phone on and it was 16% charged. Well I haven't been able to reproduce this solution (since, I have been extra cautious with the battery now!) but I would surely like to know if anyone can reproduce this solution:
1. Plug in your phone to USB 2.0 or 3.0 port with original moto g cable and confirm that the LED shines continuously.
2. Hold the power button for 2 minutes (which I discovered to be a long time if you just continuously stare at the phone!) after which you will notice that the led with blink momentarily before continuing to shine continuously. (I suggest you continue holding it for another 2 minutes after which the led will blink again momentarily)
3. Leave the power button and leave the phone attached to the port for at least 30 mins before attempting to power on.
Hello! First of all, sorry for my bad english
It all started when i unplugged my moto g from charger, the charger and the phone were way too hot. After that the phone won't boot up. Only the white led is turning on when the charger is plugged, if you press the power button or any combination of buttons nothing happens. So i went to the Motorola assistance, they wanted to charge me 360 R$ which is about 100$ dollars. They said my board burned . They also said they found some water damage but when i opened it everything was perfect. Nothing smelling like toasted or any sign of water damage.. So any ideas? I already tried holding power for 2 minutes, volume down and then power, put it on a stronger charger (1A from a Zenfone).
I'm not buying the burned board cause it turned on, for just a day after the assistance diagnostics ..
Again, just to be clear, the led isn't blinking like the battery died...
You could be one of those unlucky ones that bought a Moto G with a faulty motherboard that won't come back to life after their battery dies. Or maybe you didn't do the method correct?
ironman38102 said:
You could be one of those unlucky ones that bought a Moto G with a faulty motherboard that won't come back to life after their battery dies. Or maybe you didn't do the method correct?
Click to expand...
Click to collapse
I don't think so, the phone died before but always returned to life. I did a lot of methods, none worked. Power for 2 minutes, vol down then power, unplug the battery put the charger and then put the battery, i already leaved it on the charger for more than 12 hours and nothing. Only thinking working its that ****ing white light..
Was your phone unlocked? It's odd that a phone melt down just like that.
thegamerchunk1 said:
Was your phone unlocked? It's odd that a phone melt down just like that.
Click to expand...
Click to collapse
Nope, not even rooted, not even apps outside play store
What was your phone usage that day.
I think everyone's phone do get hot when 3g/4g data is enabled.
My phone gets too heated up after playing coc for like one hour (sometime on charge or battery)
Avidqtaqtx said:
What was your phone usage that day.
I think everyone's phone do get hot when 3g/4g data is enabled.
My phone gets too heated up after playing coc for like one hour (sometime on charge or battery)
Click to expand...
Click to collapse
Normal use, only listening to music and stuff. I was at home so it wasn't connected to 3g.. I put it on charger with 5~~10% of battery left and 2 hours later the charger and the phone were burning. I unplugged and that was it, only the led turning on with the charger on and nothing else.
Have you tried replacing old battery with new battery??
Avidqtaqtx said:
Have you tried replacing old battery with new battery??
Click to expand...
Click to collapse
I 'm with the SAME problem . Only flashing white LED and nothing else. I plug the charger and nothing happens , only the LED . I've tried to use a more powerful charger but not resolved . I have to put it another battery charged but not resolved . Some hint of what can be done? It is a XT1033 .
leandrofviana said:
I 'm with the SAME problem . Only flashing white LED and nothing else. I plug the charger and nothing happens , only the LED . I've tried to use a more powerful charger but not resolved . I have to put it another battery charged but not resolved . Some hint of what can be done? It is a XT1033 .
Click to expand...
Click to collapse
One time and only one time only my moto g worked. I unplugged the battery, leave it there for a few a minutes.. actually, watch this on youtube >>qZhAabwi24M<< (i cant post links yet) (How to fix a DEAD Moto G if ALL ELSE FAILS! Guaranteed!! by Kyle Sanders)
it worked for like, 2 days and suddenly the battery showed 0% and that was the last time I say my moto g on :crying:
Yeah, so the battery got drained, and now the phone will not respond to anything.
Pwr-btn + both volume-btn for ~20 sec did nothing. Will not take a charge from either PC or adapter.
I will be leaving it overnight in the charger.
:crying:
UPDATE
Contacted Nokia Support via webchat.
After some confusion, they suggested only;
Hold vol+ vol- & pwr buttons for ~20s
Hold pwr button for ~30s
If repeated tries does not turn the phone on, then contact local Nokia Care Shop
Click to expand...
Click to collapse
I will keep trying to charge my Nokia 3 before going to Nokia Care.
nafnist said:
Yeah, so the battery got drained, and now the phone will not respond to anything.
Pwr-btn + both volume-btn for ~20 sec did nothing. Will not take a charge from either PC or adapter.
I will be leaving it overnight in the charger.
:crying:
UPDATE
Contacted Nokia Support via webchat.
After some confusion, they suggested only;
I will keep trying to charge my Nokia 3 before going to Nokia Care.
Click to expand...
Click to collapse
Put phone on charging. Then while it's on charging
Press VOLUME UP & POWER BUTTON till you feel a vibration and Android logo with 10-9-8-7 counting.
It'll open up in RECOVERY.
zahidshahzaib said:
Put phone on charging. Then while it's on charging
Press VOLUME UP & POWER BUTTON till you feel a vibration and Android logo with 10-9-8-7 counting.
It'll open up in RECOVERY.
Click to expand...
Click to collapse
After having the phone lying on the desk for a few days, and now doing as you said, it finally vibrated.
After some time in the charger, it started taking charge. Never booted up like you said, but it still worked.
Tyvm
nafnist said:
Yeah, so the battery got drained, and now the phone will not respond to anything.
Pwr-btn + both volume-btn for ~20 sec did nothing. Will not take a charge from either PC or adapter.
I will be leaving it overnight in the charger.
:crying:
UPDATE
Contacted Nokia Support via webchat.
After some confusion, they suggested only;
I will keep trying to charge my Nokia 3 before going to Nokia Care.
Click to expand...
Click to collapse
What happens if you hold the buttons like that? A hard reset? Or anything else?
It should go into Recovery, if you keep holding.
How long does it take to go into recovery mode ? I have been holding it for 5 mins now.
Any help would be appreciated. Thanks !
zahidshahzaib said:
Put phone on charging. Then while it's on charging
Press VOLUME UP & POWER BUTTON till you feel a vibration and Android logo with 10-9-8-7 counting.
It'll open up in RECOVERY.
Click to expand...
Click to collapse
How long one has to hold the keys ? My Nokia 3 is not starting up. I had the same problem. Battery got drained & is not charging up. Tried all usual methods - different chargers, ports, cleaning USB on phone, vol button press + power button press. All in vain.
Try removing sim and sdcard. Then try again. Hold for several minutes.
nafnist said:
Try removing sim and sdcard. Then try again. Hold for several minutes.
Click to expand...
Click to collapse
Nokia 3 have a very good ,new battery protection ! How it works: When you put the phone to charger and You still use the phone,the temperature of the battery is increasing and the sensor trigged the protection.From this moment the battery will not be charged UNTIL THE TEMPERATURE BECOME NORMAL ! After that the charging process continue to 100%.
It's a very SMART Phone !
I hope I helped you!Cheers!
yesterday i opened the new nokia3 handset, aftr 20 hours its hanged, touch not worked, it became as a robo...... its was calling to emergency numbers automatically, because of touch not worked i was not able to stop it. after that i tried to swith of the phone again same problem touch not working for select OK , battery sataus was reducing, so i decided to connect charging, no ..no way ,it was not taking charge. so finally battery drained and now my phone is not turning on...............wtf? 10000 rupees big hole,,,,,,,,,,,,,
Nokia 3, Does not Turn On After Battery Drained out
Hi,
My Nokia 3 does not Switch on for some odd reason, it's been charging for almost 6 Hours post switching off, I've tried all Possible ways
Power button for more than 3 mins
Volume up + Power for more than 3 mins
Both Volume Buttons + Power Button for more than 5 mins.
Can someone pls Advice ?
Thank you.
nafnist said:
After having the phone lying on the desk for a few days, and now doing as you said, it finally vibrated.
After some time in the charger, it started taking charge. Never booted up like you said, but it still worked.
Tyvm
Click to expand...
Click to collapse
my phone suddenly turned off, and i tried all buttons combinations, but nothing happens. So just leaving your phone, and not on charger, for a few days has helped you?
Nokia battery charging problem
nafnist said:
Try removing sim and sdcard. Then try again. Hold for several minutes.
Click to expand...
Click to collapse
I can't find the solution. kindly help me
Halo, my Nokia 3 is not charging as before, when it's 67% it's take more than 1hrs before reaching 68%. Please help me out
Hey. i had the same problem and i solved it. i leave it the original charger and nothing. i went and buy a 2.1A charger and i leave it over night. and it worked for me. idk if its is luck or what it is.. and i also know that is not recomended. but it worked for me and i have my Nokia back
I have the same problem . It's seem to relate to offical Android 7.1.1 .
Press VOLUME UP , POWER and HOME BUTTON till the screen lighting which takes about 10s.
mediafire007 said:
I have the same problem . It's seem to relate to offical Android 7.1.1 .
Press VOLUME UP , POWER and HOME BUTTON till the screen lighting which takes about 10s.
Click to expand...
Click to collapse
Not to be skeptical or anything but how do you hold down the home button on a phone with soft keys when the phone is off?
---------- Post added at 11:56 AM ---------- Previous post was at 11:52 AM ----------
I had a similar problem too, but I was too impatient to try the methods that required waiting for days. I voided my warranty by opening the phone, disconnecting the battery and reconnecting then closing back my phone. The battery started charging afterwards.
If you decide to go this route, i suggest you lookup information on nokia 3 disassembly so as not to mistakenly mess anything up
Well... I bought a nokia 3 today and after only 2 hours of use, wich included 2 software updates (from 7.0 to 7.1.1 and a november security patch) phone turned off, it was like 48% battery and sudenly it turned off.
After a couple of minutes I connected it to the charger and it's charging now, it says battery is 0% charged, so it went from 48% to 0% instantly. Appearently battery calibration is way off in this phone, just like the first generation of android phones when samsung and other brands didn't know how to make android work properly. I'm completely sure it's software related so hope they fix this in the next update soon.
XJeFX said:
Well... I bought a nokia 3 today and after only 2 hours of use, wich included 2 software updates (from 7.0 to 7.1.1 and a november security patch) phone turned off, it was like 48% battery and sudenly it turned off.
After a couple of minutes I connected it to the charger and it's charging now, it says battery is 0% charged, so it went from 48% to 0% instantly. Appearently battery calibration is way off in this phone, just like the first generation of android phones when samsung and other brands didn't know how to make android work properly. I'm completely sure it's software related so hope they fix this in the next update soon.
Click to expand...
Click to collapse
Well ususally they recommend that you fully charge your phone after you first buy it (although i'm not sure how valid that instruction really is)
redweaver said:
Well ususally they recommend that you fully charge your phone after you first buy it (although i'm not sure how valid that instruction really is)
Click to expand...
Click to collapse
I usually do it, but I always turn it on first to check if it is working... and the battery was like 80% so i decided to use it fully before charging it...
EDIT: omg it took 4:30 hours to fully charge it, LOL