[Q] moto g fell in water - Moto G Q&A, Help & Troubleshooting

my moto g fell in water. it is not working. will it come under warranty . if not how much it costs for repair..........................................

I believe that all manufacturers state in their standard warranty that water damage is not covered. If you take the rear cover off and take a look towards the bottom, you'll see there's a small red mark that indicates water damage. If this is present, you're out of luck with regards to an in-warranty repair.
My suggestion would be to store the phone in a container with dried, brown rice, for two days. Perhaps place the container on top of a radiator or similar heat source, to speed up the evaporation process. You don't want to induce too much heat to further damage the device.
Also possible is a bag of silica gel crystals that you usually get in pairs of shoes - place this in an airtight container with the phone and they'll soak up some moisture.
My girlfriend recently dropped the Moto G in water and within two days it was fully repaired, now works perfectly. Don't give up on it yet!

Got similar problem, my daughter drop her Motorola into bath. Left to dry for more than day next to boiler. Now not turning on, when plug charger LED flash white and goes off. After few seconds again and again just flashes and no more.
Thinking that battery gone as manage to turn on phone after incident and spotted that battery was on 0%.

bartmw said:
Got similar problem, my daughter drop her Motorola into bath. Left to dry for more than day next to boiler. Now not turning on, when plug charger LED flash white and goes off. After few seconds again and again just flashes and no more.
Thinking that battery gone as manage to turn on phone after incident and spotted that battery was on 0%.
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Click to collapse
plug it into the charger and hold the power button for 2-3minutes. then leave it charging for an hour and than try to turn it on.

Put it in a bowl of uncooked rice and cover it, leave it there for 2 days. It's serious, check YouTube if you don't believe it. It works, it dries the water out!
Sent from my XT1032 using xda app-developers app

This is the easiest way
Just get some dried rice and put your moto g/any phone dropped in water in a container and close it.Let it in there for overnight and tupp your pgone is alright

Moto Go falls into closet.
This happened yesterday noon. It was submerged for around 6-8 secs b4 I pulled it out. It looked like it was working fine. Nevertheless I took off the cover and tried drying it with a towel before I switched it off. (Total time till here 30-40 secs). Being quite an impatient guy, I turned it on after a few mins. (Let's say under 10 mins so far). It turned on with no problem. As calls were to be made, I dialed a number. As I heard the ringing on the other side, I assumed all was fine. But tht was not yet to be. Notice me saying yet?! Yes, this one has a happy ending.
Moving on. The person on the other end of the line could not hear me other than in short bursts, like having a 1 sec break/pause in between conversations. I tried calls with the speaker phone switched on. But it kept turning off and on again between the ringing. I switched it off and took out the sim. I did not do that the first time (Very foolish of me). It was clearly damp. I went on to dry it with a towel. I turned the phone bck on. Calls were made but the same issues persisted. I tried playing some music but it would stop right after it started. This was where I started to get a bit worried. I took off the cover and vigorously swung/waved the phone about trying to force out any excess water. The effort was not futile. The song continued playing. I immediately make a call but the break was still very much there. This went on till late evening.
Before the day was over, everything was working fine. There were lags but tht was there when I bought the phone (28/05/14). I used a 4S before this, so forgive if I seem a bit harsh. Tht too was dropped in a river, drenched with curd milk and submerged in beer. It still worked fine till a guy snatched it from me.
Cheers!
PS: I did not have access to a blower/dryer or any rice but that is the way it should be done. I'm just posting here so those who don't have tht around might get a confidence boost. Hope this helps.

Adam Outler had a pretty good video about this. It basically said to remove power ASAP (i.e. open up the phone and disconnect the battery) and submerge everything in high purity ethyl or isopropyl alcohol to displace the water and dry it out much faster.

Moto g Accedentally dropped in water
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.

Hi , I dropped my moto g2 in to water tub ...It took a few seconds before I took it out ... Then i dried it for about an hour in sun light and kept it switched off for about almost a day .... Now it works fine but some time it gives sound like water in a hot pan..... Any suggestion would b much appreciated... Thanks in advancr

Related

[Q] Dropped my phone in water. SO SAD.

Here's what happened:
>My at&t Fuze dropped as I was running for cover from the rain, so ironical, it landed in a pool of water.
>Some lady picked it up and didn't bother to remove the battery or catch up with me and giving it back.
>18 hours later I got it back, it still had the battery. I immediately removed it and put out to dry in the sunlight.
>For 7 full days I let it lay on top of a CRT monitor and dry by absorbing the gentle heat produced by CRTs.
>Today I tried powering it up, it vibrates like it normally does when starting up but nothing shows on the screen. It then turns off because pressing the power button again makes it vibrate again. What can I do????
Take the battary out and put them in a ziploc bag of white rice for 3-4 days then try a little boot, then it sould work, then if not I have 1 word, Assurion
Sent from my T-Mobile myTouch 3G Slide using XDA App
Whoareyou said:
Take the battary out and put them in a ziploc bag of white rice for 3-4 days then try a little boot, then it sould work, then if not I have 1 word, Assurion
Click to expand...
Click to collapse
I can't insure my phone, it's just not possible currently, thanks anyways.
I tried powering it up with a Nokia 6300 battery, it actually powers on, I can receive calls, texts and even connect it a PC via ActiveSync. But the screen shows nothing, and the five buttons in and around the scroll wheel do not work, neither does the "charging light". At least I know it's not totally bricked, what to do now with such screens?????
Most likely its a paper weight now, not sure about success rate with the battery still in it for a day. Sometimes submerging the phone in alcohol helps, but im not saying it will in this situation. Try looking on craigslist or ebay for another.
jimenezboy, I have one i dont need any longer if you are interested. Its an ATT FUZE model. phone worked great when i got my new one...it has been in my desk drawer since.

Water Damaged Phone, Help!

Hey!
So On Saturday I dropped my phone down the toilet by accident, i removed it from the toilet, after about 5-10 seconds, and it was still on, it seemed fine, so I was like ohh okay...i dried it ect ect and it was working fine, but some parts of the touch wasn't working so I left it on as i could not switch it off. On that night i dried it with the hair dryer as well, didn't work, so wrapped it in a towel and but it in the boiler cubard to keep warm for around 12 hours maybe more...tried to switch it on and it didn't work again.
the day later (Sunday) decided to take it apart, and dry the insides, still wasn't working, but the notification light is on and sometimes flickers so i slept with it under my pillow as it would keep warm over night, on Monday, i put the charger in and the screen came on to that battery charging screen for around 5-6 seconds and it said it was on 0%....the notification light was still on.
I Put the phone in some rice in a box, wrapped it in a towel and left it in the boiler cubard again until Wednesday, afternoon....
what can i do?? will this work?? how much would it cost to get fixed?
is the touch screen broke? do i need new battery? ect ect
THANKS!
Best thing to do if you get a phone wet is turn it off and leave it off for at least a week. The problem is that moisture gets inside the phone itself and just takes time to evaporate. If you turn it on or leave it on after water gets in you run the risk of shorting something out and killing the phone (which is what sounds like happened). As far as repairing it is concerned, might as well get a new one, it'll cost less.
your phone should survive just give it some time in the rice, my brothers samsung ace went through something similar and he put it in rice and it was fine after a day buried in it, there is videos of the moto g submerged in water for a while and still works fine
good luck

Water damaged, is there hope?

I dunked half of my phone, the top part in tap water, to clean and cool it. After probably 10 minutes it went crazy. Stupid me, and being fully confident that water damage is not the problem, I restarted it and charge it... From 67% the battery says 20 and it does not go up. After several restarts, I thought maybe it's the water.
So i closed it and check the sim card tray and surprisingly it has water inside. Even turned off, the phone suddenly vibrated for ~15 minutes. Now my phone is turned off and soaked in rice for hours. What should I do? Is there hope? I do not have warranty, did not buy it here in my country. =(
its basic rule! whenever water enters/touch to any electrical items, NEVER switch on until fully dry
since you may already have damanged! its best to take it t othe service centre! or atleast some workshop to a person who is fully qualified desambling and assembling xperia!
if i were you i may have opened all lids of the phone and sun dry it for few hours! may shake a little for any drops in side! , later after i feel it has dried, i would have put it on charge and see what LED it blinks! (over night)
if red led coming then there is HOPE and fone may come back to life in couple of days of charging!
YasuHamed said:
its basic rule! whenever water enters/touch to any electrical items, NEVER switch on until fully dry
since you may already have damanged! its best to take it t othe service centre! or atleast some workshop to a person who is fully qualified desambling and assembling xperia!
if i were you i may have opened all lids of the phone and sun dry it for few hours! may shake a little for any drops in side! , later after i feel it has dried, i would have put it on charge and see what LED it blinks! (over night)
if red led coming then there is HOPE and fone may come back to life in couple of days of charging!
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Click to collapse
Hi! I have been drying it for 2 days, and I tried turning it on, and it does nothing. Though I charged it, LED turned red, screen showed charging though it buzzes continuously. So I removed it and I'll probably bring it to a repair shop. Do you think it still has a chance?
mugglearchitect said:
Hi! I have been drying it for 2 days, and I tried turning it on, and it does nothing. Though I charged it, LED turned red, screen showed charging though it buzzes continuously. So I removed it and I'll probably bring it to a repair shop. Do you think it still has a chance?
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Click to collapse
well to be honest some part is damaged and needs replacement. try taking it to repair shop, does your country have xperia workshop?

Water Damage OP0

Hello All,
I mistakenly placed my OPO in a small puddle of water last Friday morning (3 days ago) and I didn't notice the damage done till the screen started flickering and that's when I noticed the water strains under the screen..Phone calls wouldn't go and the phone shutdown eventually. I searched around and somebody on this forum mentioned they put their phone in a rice bag for a few days after being damaged by tea.. ..that's exactly what i did on Friday evening- placed it in a rice bag and semi sealed it.
It lay in the rice bag till today morning and I intermittently checked couple of times on saturday and Sunday.. Yesterday I noticed that the red light was blinking and the phone would vibrate in my hands upon pressing the power button(under charge). That was the case till now, but just half an hour ago, the battery started charging and i could seen the white charge indicator! When it charged to about 5 %, I tuned it on and everything seems to work - the screen, phone calls, data, wifi..
But I still see the water strains under the screen. Do you recommend that I start using it again or does it need the rice bag treatment for some more time?
I tried removing the back cover to disconnect the battery but I was just not able to..
Thanks for the help guys- and thanks for the suggestions in some of the other threads that I followed.
Regards,
Tej
My opo accidentally submerged into sea water twice... but it survived

Water resistance question

Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
speedyink said:
Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
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Click to collapse
Looks like it is not ginger resistant only water.
Sent from my SM-G930F using Tapatalk
speedyink said:
Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
Click to expand...
Click to collapse
Have to say that in my opinion the phone is really water resistant. Tried it in normal and salt water couple of times exceeding the recommended 30 min. Even use it underwater to take pics and videos. Probably you should dry it very well. After every water situation i noticed that it wont charge until the connector is completely dry. Sometimes the phone says that 3.5 mm jack is in use (can assume that water is fooling the software) Just try to dry it really well and maybe is just a coincidence and your firmware is faulty. Than reinstall using odin and if the problem persist - claim waranty. Good luck
kirilorius said:
Have to say that in my opinion the phone is really water resistant. Tried it in normal and salt water couple of times exceeding the recommended 30 min. Even use it underwater to take pics and videos. Probably you should dry it very well. After every water situation i noticed that it wont charge until the connector is completely dry. Sometimes the phone says that 3.5 mm jack is in use (can assume that water is fooling the software) Just try to dry it really well and maybe is just a coincidence and your firmware is faulty. Than reinstall using odin and if the problem persist - claim waranty. Good luck
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Click to collapse
Thanks for the input
kirilorius said:
Tried it in normal and salt water couple of times exceeding the recommended 30 min
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Click to collapse
*facepalmus enormus*
You can make this test.
How to test if your smartphone is waterproof or not, without putting it in the water?

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